Based on 1.583 opinions finded in 2 websites
Based on 1.583 opinions finded in 2 websites
Nº 176 in 347 in Vale of White Horse
Nº 39 of 84 British in Vale of White Horse
Opinions
Really poor. Not impressed with the service and the food. Arrived for lunch with my family, my son and his wife were working so we called in for a quick lunch and drinks. We only ordered two sandwiches and it took over an hour to receive our food which by then was too late for my son and wife. So they left without any food! The pub wasn’t even busy and when the food eventually arrived the baguettes had been over warmed in a microwave and the chips were under cooked. Really poor service, no apology or explanation. Amazing to see the replies from the pub about the poor food and service: we regret to hear that you had this experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care. NO CHANCE 🤣
Fred Flint . 2024-12-23
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Absolutely appalling. We booked for 7pm and had pre ordered meals. On arrival we found our table had been given away (because a table of 15 had walked in?!) So we were now on a table that was too small and in the bar. Despite us saying we were ready for our food, the starters didn't arrive till 8.30pm, several had to be sent back (cold soup). We were repeatedly told that our food was "nearly ready" whenever we spoke with staff. Our mains were then another hour later. We actually started a timer on a phone because it was getting beyond a joke. The "manager" didn't seem to know what was going on. When I finally had enough and asked to speak to him, bar staff told me he had left! Despite knowing the restaurant was completely failing to deliver, without even coming to speak to us. We were not offered any apologies or explanations unless we went up to the bar to complain. Half our party had to leave (we all have children so had babysitters etc and were not planning a meal that was going to be 4hrs long!). The remainder of our party got our desserts at 10.45pm! For a 7pm booking!! This was not a fault of the bar and waiting staff who seemed mortified and embarrassed having to deal with it. When you pre order food, you expect that means the kitchen is prepared for your meal. The kitchen should have closed to other orders if it could not manage them. I will never be returning and will be making sure that I share this review far and wide!!!!
Sarah Hoskins (Staff) . 2024-12-21
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Awful Christmas dinner. Went in on a Tuesday at 3pm, service was really slow, although polite enough. Gap between starter and main course was at least an hour. When it arrived, it was cold or luke warm at best. Parsnips were soggy, roast potatoes were a cheap Aunt Bessie, and one of them so hard impossible to eat. Turkey was just ok, gravy had a thick skin over it, sprouts were cold, stuffing the size of a £2 coin! It wasn't even busy, so no idea why it took so long and was so cold. Flagged as never return for food.
Dave Roberts . 2024-12-21
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Scarlett was so smiley, lovely atmosphere
Steve Knight . 2024-12-20
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Scarlett was absolutely incredible. Polite, helpful and always smiling. Highly recommend 👌
Kiri Holmes . 2024-12-20
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Good food nice place, but portions are way too small for the price.
serge avry . 2024-12-19
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Very Very dissapointed !!!!! had to wait much to long as they were'nt even busy !!! Food was awfull, and very cold !!! Pigs in blankets and parsnips not roasted. The turkey was ok But the roast potatoes were tasteless,
Patrick W . 2024-12-19
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The lady that works here is ridiculously rude. The food was substandard and very very basic. Fries overcooked, burger buns flaky from being frozen and defrosted and the beans look like they've been sat under heat for hours. Can wait ages to be served, but you get ignored.
Laura Patterson (Laurie) . 2024-12-19
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The food was excellent the service was excellent and the. Staff are kind thank you Tom for your service and thank you scarlet and thank you Jamie for the good food
Mark Crockford . 2024-12-18
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1. Ordered 3 kids meals, amongst others. One meal came 25 minutes before the other two. 2. Ordered 2 kids desserts - ice cream and donuts. After 25 minutes they had not arrived so I chased. After another 20 minutes I chased again. They came 5 minutes later 3. In chasing these I looked thru the window to the kitchen to find someone and I saw about 10 meals sitting under lamps waiting to be served. So service was appalling - or the place is anti -kids. So much so that I will need to hear good things before going back
Paul Devonshire . 2024-12-18
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Came in for the pub quiz, and was served by Scarlett on multiple occasions. She was very friendly and bubbly. Great customer service skills, I'll give her that. Credit to the pub.
Marc Pape . 2024-12-15
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Very friendly staff, especially Scarlett who went over and above to help. Nice atmosphere with good food.
Belinda Pedlar . 2024-12-15
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Great place staff are fantastic especially Neil who was very professional and friendly. Great food also and good service.
Kate Eeles . 2024-12-14
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Shocking service, only one person behind the bar on a Saturday lunchtime. Where are all the staff?
martin crawford . 2024-12-14
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I'm so disappointed with this pub doing away with San Miguel. All about the money, not the customer.
Michael Thomas . 2024-12-11
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We had a table of 10 booked, there were issues with the food being cold and not up to the standard that I have come to expect- how ever - the staff were brilliant about it and refreshed and apologetic so what was not a great experience was rectified by the team who worked really hard to make the night as special as possible for my friends leaving do. Thank you to the team who worked so hard.
Jennie Manion . 2024-12-10
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Disappointing visit, walked up to front door to find someone smoking in the entrance between two sets of double doors, entered to pub, not a member of staff in site at 8pm, eventually a member staff came back from the local shop with her coat on and her shopping, 7 different lagers on tap but only actually three available, dirty walls in pub and toilets, real shame could be so much more
Paula B . 2024-12-07
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Really nice evening was had, however it was a shame that you had no gammon steaks
Tracey Pearson . 2024-12-05
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I am a regular customer at the station garden over 5 years. So here is another review. Still alot of changes but hopefully will settle down soon. However I feel that some long members of staff have Always been polite and good with my family Especially Scarlett always has smile and very helpful as always. Thanks Dan
DJ Jeneson . 2024-12-05
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Scarlet is one of the best service professionals I have ever had the pleasure to attend to my needs. She is extremely diligent, attentive and professional. It is always a pleasure to be served by her!!!
Mark Brown . 2024-12-05
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Great service, always with a smile from Scarlett
Poppy Gresty . 2024-12-04
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Scarlett provided great service on our most recent visit. A breath of fresh air
Chris Ramsell . 2024-12-04
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Always such an amazing experience when I come here with friends and family. Scarlett is very professional and always on hand to answer any questions. Definitely recommend 🙌🏻
Emma-Louise Tackley . 2024-12-04
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We had a group table with three separate orders, Service was ok although drinks ordered on the app took ages and arrived after the meal. The menu options were very disappointing, they were out of stock of rump steak, sirloin steak and hash browns, which halved the menu available and which we were not advised of untill ordering, when asking to exchange my fries to sweet potatoes fries, as they had no hash browns for the burger I ordered due to them being out of steak, they then charged me extra despite the fact I was missing a hash brown! We have generally stopped going to the station garden now as nearly every visit has had an issue. It's a pity as it's right on our door step and has loads of potential to get a great pub but just can't quite make the cut.
Apryl Wadley . 2024-12-02
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Absolutely disgusting service, attitude and food. Totally gutted since the recent staff changes, the atmosphere and general welcome feeling is gone. Won't be going again, this used to be my regular....not any more!
Pabloestafez . 2024-11-27
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I didn’t have food but the service from Scarlett was amazing- smiling and interacting with us and couldn’t be more helpful..
Anne-Louise Sutton . 2024-11-26
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Hi, my name is Mark. I come here most Sundays with my wife and kids Laura Tom and Chloe absolutely best hospitality very family friendly staff which is very important. Kids feel very comfortable and fast service for food and drinks which is always a good thing. Don’t know the names of rest of staff but very very friendly all of them.
Marie Maughan . 2024-11-25
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Katie was really pleasant and helpful on our latest visit
NNL Finance . 2024-11-25
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Absolutely shocking service! Stood at the bar for a good 5 minutes or more with one person being served next to me ,totally ignored by 2 members of staff!!! Then one appears from the kitchen area to ask if I'm being served no I replied to witch I ordered 2 pints of different real ales and a larger after attempting to pull the real ales told they were off. Really a pub that is owned bye a brewery with no real ales. You couldn't make it up. Shocking pub shocking prices shocking staff.
Paul Gresty . 2024-11-24
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Excellent service again. Thank you very much
Ryan Herridge . 2024-11-24
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Friendly welcome. Prompt ordering. It was nice that there wasn’t too long a wait for the food. Past experience has been that there could be up to 2 hours from ordering to delivery.
John O . 2024-11-21
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The staff made us feel right at home from the moment we arrived
Tina Simmons . 2024-11-19
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The overall experience was pretty poor. All our food was cold, and quite frankly disappointing. There wasn't any staff around to speak to and we were so hungry we just ate it as the service time took too long. Our 'warm' dessert was freezing cold with a tad bit of warmth and the bottom of the bowl. Our desserts were run out by one of the chefs because the floor staff were again no where to be seen. Really poor time overall. Not sure we'll be back again as in hindsight should of set the food back and asked for a refund.
Keiran Walton . 2024-11-18
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Really friendly service and excellent food.
Ernie Chelonia . 2024-11-10
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It's a lovely place, however it was a great tragedy when i discovered there was no station. But there is a garden.
Jonathan Stone . 2024-11-08
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No matter where you decide to go out for a meal at whatever level of dining it is the front of house who lift your experience. Georgina is always a pleasant smile and conversationalist. Georgina should be commended for organising her upcoming festive parties and for making the extra effort to make those real world connections which build a brand.
Andrew Casey . 2024-11-05
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Thank you to scarlet for the fabulous service today, shes always such a smiley happy staff member to deal with. She gave us lots of information about christmas events that will be taking place this year, and I loved her festive jumper.. first class service, thanks again 👌
Amelia . 2024-11-03
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Great service, amazing food and lovely atmosphere, will definitely return 😊
Laura Kirwan . 2024-10-31
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Lovely food and very friendly staff! They were very knowledgeable on allergens which is great due to my lactose intolerance. Would highly recommend and will definitely be returning!
Laura K . 2024-10-30
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Had to wait over 45 minutes from order to food coming was to long but food was good
Rebecca Cantlow . 2024-10-30
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Danny was very knowledgeable, great food and drink,great service,will be back!
Danny Campbell-Ross . 2024-10-29
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Fantastic hot food, great cold beers, lovely pub, Danny is fantastic, garden is decent!
Danny Campbell-Ross . 2024-10-29
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Lovely, family friendly pub with great pub grub!
Rachael Seager . 2024-10-28
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Our first time at The Station Garden as we move to Didcot recently. It’s a lovely place, plenty of space, good food and great services. Everybody very friendly. Will be coming back.
Ademar Gomes . 2024-10-27
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Lovely waitress, lovely food, a little dark in the corner but seating was very comfortable
Clare Shephard . 2024-10-27
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Very friendly waiters /waitresses
Georgia Broome . 2024-10-26
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Food was lovely and plentiful, FoH staff were friendly and helpful. Let down by a long wait for delivery.
Paul Butler . 2024-10-26
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Az served my friends and I today and it was a super enjoyable experience. He made us feel very welcome and had exceptional knowledge of his products. Will 100% visit again and recommend to my friends and family
Bethany Hayden . 2024-10-20
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Was served by georgina, very professional, polite and good service , very good interpersonal skills and a benefit to the team
David Dade . 2024-10-20
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Service was really bad. We waited 1hr 25 mins! The table next to us waited 1 he 45 mins AND ordered before us! Whilst the food was tasty it had clearly been sitting on side before served as salad was limp & warm
MK Chap . 2024-10-19
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Very nice meal and excellent service all for a decent price.
Neil Macdonald . 2024-10-17
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Great local. Friendly staff. Came for the WiFi returned for the welcoming atmosphere and dependable service.
Mike Hargreaves . 2024-10-17
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I have never been treated so well in a pub I was served by scarlett definitely coming back never had such goof food and good friendship shown
William Blackwell . 2024-10-16
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The food was poor quality,the cod was not cooked properly very watery,the salad was pathetic and not fresh,the lasagne was not worth the money unless it was for a child, very disappointed ☹️
John Evans . 2024-10-12
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If you want to eat as a family then don’t bother as food comes out in 10 minute intervals unbelievably bad and slow.
Lee Kennedy . 2024-10-12
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Had a nice lunch. Friendly staff. Easy to park. Kids are well catered for on the menu and with a play area outdoors and interactive games indoors. Great value, especially with Blue Light Card discount. Darcy was our lovely waitress on the day.
Kirsty Blee . 2024-10-06
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It is a lovely place indeed. I am pleased with Darci’s service, she is a very pleasant person. Cheers, Station Garden!
Filipe Ramos . 2024-10-05
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Had the steak baguette very nice but one criticism is that the baguette was a large hot dog roll , maybe should advertise this as I was expecting a baguette , but the food was very nice
Lorraine Bumpass . 2024-10-05
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Friendly and efficient service. Georgina took great care to ensure the allergy was catered for correctly and the team were knowledgeable about the food ingredients brought to the table. Was impressed with the specific non-gluten containing menu and very nice to see such a range of gluten free dessert options. Pleasant atmosphere and the food was really tasty! We will definitely be back.
Hollie Burgin . 2024-10-04
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Guinness was good 👍🏻 Declan was sound, let me borrow a pen 🖊️ 😎
B & W Agri Videos . 2024-10-04
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Although the front of house staff were very friendly, our food took an hour on a quiet Friday lunchtime, and all we had was a tuna melt and a baby meal of 2 fish fingers. We didn’t have time to finish it as we had to go because they took so long 😒
Amy Evans . 2024-10-04
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Staff are nice, The kids area and playground are great. Food can be a bit hit and miss but overall good.
Sam Harris . 2024-10-03
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Came for a meal after work to save us cooking, meals were cooked by Scarlet. Today was by far the best meal I’ve had here in a long time. The staff are always friendly and attentive.
Bobbie Day . 2024-10-03
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Georgia is a lovely lady she was happy to help in any way possible Georgia is lovely and friendly woman and take care of you and said hello to are dogs as well
Charlotte Strutton . 2024-10-02
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Food was good Declan was brilliant
Ricky Paisey . 2024-10-01
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scarlett served me and my family and it was amazing service greeted with a smile. couldn’t ask for a better waitress. definitely think the Station Garden is getting so much better !!!!!!
melody clayton-scarfe . 2024-10-01
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Nice staff once found. Food could have been considerably better and a lot wasn't even available ie. most Sunday roasts/grills etc. Would have spent more, but no point. Lack of staff meant toilets needed attention, waited ages for food/service generally and state of carpets - not nice!!
Ben Flitter . 2024-10-01
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Georgina and Declan was excellent and delivered a service with a smile 😃
Ruska Udas . 2024-09-30
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An excellent Sunday lunch of turkey with all the usual trimmings. Very friendly service from Georgina - it was a nice surprise to be offered a choice of pint glass for my Wainwright's bitter. The food was served very quickly, & it was just enough to leave room for a dessert. It would have been good value at full price, but a voucher for 30% off the price of main courses made it exceptional value. Really nice meal in pleasant surroundings.
Eboracumite . 2024-09-30
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Went for dinner, no steaks, no burgers, no grills, ended up with sausage n mash absolutely disgusting. Also running a quiz which is fine, but the volume is so loud I fekin near fell off my chair every time the guy on the mike screamed the questions. A rubbish pub and won't be seeing Me again
Trevor Newman . 2024-09-29
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Good food, friendly staff, reasonably priced.
Garry Yeates . 2024-09-29
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Good quick service, food was ordered online, simple site to order from, food came quickly and was hot and tasty. Great experience.
Paul Carrington . 2024-09-29
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Lovely place. Food was what you'd expect. Nice, quick and filling. Brilliant prices and nice little play area. We would definitely come again x
Hayley Morris . 2024-09-28
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Great Place for the children and the staff are friendly and helpful. Declan served us and he was a great laugh.
BRIAN NEWTON . 2024-09-23
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I reserved a table for over 10 people, but our experience was disappointing. Some dishes arrived burnt, while others never showed up at all. We returned three items; only one was eventually brought back after a long wait, while the other two never arrived. We waited over an hour for our initial orders, only to be told that the rest had been sent to the wrong table. Although they refunded part of our bill and offered a complimentary dessert, we were too frustrated to wait for it. To top it off, several of us felt unwell after the meal.
Dylan Collins-wren . 2024-09-20
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I was served by Scarlett she was sooo helpful and kind she gave me the best service, for mine and my family’s needs. We will definitely be returning for some food and drinks soon! Defo recommend Scarlett is the best waitress I’ve come across in a long time, you can tell she loves her job.We also came down for the football final and didn’t book a table however Scarlett managed to squeeze us in last minute, the atmosphere was fab. apart from the fact we lost 😔. katie is an amazing waitress and was super kind and helpful aswell, shes always in a good mood . definitley recommend the station garden
Lacey Mccann . 2024-09-17
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Was out cucumbering a few months back 😉🍆 forgot to lock the door, someone walked in on me, had to make a runner (again), lube + stress = lost the cucumber. If found pls contact me at +44 7788 606696
James . 2024-09-09
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Visited for Sunday lunch along with other family members, even though we did not choose this option. Definitely service with a smile when walking in. Plenty of tables available even though we did book - always better to be safe than sorry! Tables were very clean and menu choice was good. Bar area had a nice atmosphere with friendly staff members always on hand take orders. Didn’t have to wait long for our food to arrive, prepared and cooked well! Ordered the ultimate chicken burger myself which was very tasty! Love the sauce that was put in the burger. Chips were also very good. They do cater quite well for vegetarians with a few nice options available. Would definitely return to this pub when in the area again. Also had a good size car park, but didn’t drive here so I did not need to use this facility. A great place to treat family or friends to lunch like I did.
Thomas Brown . 2024-09-08
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Nice food, nice staff. Happy child.
Emily Applegate . 2024-09-08
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Waited 55mins for our food, not acceptable for 3 meals being the same. The food was dry, really disappointing !!
Dawn Ovens . 2024-08-29
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Atmosphere was calm and collective can actually chill out and server Neil in here is amazing! Polite & great recommendations
Miss X . 2024-08-27
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Went there at the weekend to try it out. The staff attended us immediately and we felt welcomed. The food is a little pricy. However the friendliness of the staff made the experience decent. Would come again.
CityStrider . 2024-08-25
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A absolutly appalling experience. Food took 1 hour too come. Kept being told it was being plated up. Had to wait 20 mins to order drinks and food. Will deffienlty not be xomming back
Olivia Drewe . 2024-08-25
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Good value food for all the family. Garden for kids to play and some electronic set to play with.
Hazel Singer . 2024-08-17
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Great quiz night and friendly staff
lori-Ann clark . 2024-08-17
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It was very quiet today which was actually quite nice. The presentation of the food was very nice today and all taste good! Again people smoking in the kids play area but it could possibly be sign posted better. Staff were good today and service with a smile
Nicola-Jayne Darwin . 2024-08-16
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First time been there lovely staff , nice food and lovely restaurant
Lorraine Whittington . 2024-08-12
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Me and some friends did the Sunday pub quiz. Brilliant fun. We ordered plenty of food and drink and was all really good. Would highly recommend.
Andy Taylor . 2024-08-05
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We had travelled from Dorchester to pick up a pair of puppies whose previous parents were emigrating, needed lunch and so seeing it had a play area and having a three yr old with us, went in. Neil & Scarlett were absolutely lovely; welcoming & kind but also gave excellent service. We were short of time, explained our situation and then ordered the Club sandwich & kiddies pizza and in all honesty were blown away by the food. It was hot, fresh, plentiful, well cooked, reasonably priced and very, very tasty. I would recommend it to anyone and thank you Neil and Scarlett for making us so welcome and for wishing us well with our puppy endeavours. They are safely home now and wonderful. They made what was an anxious time, fun! Thank you.
Chrissy B . 2024-08-04
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Lovely food and great staff. Always come with family and there is something for everyone. Highly recommend! Thank you for another great meal!
thomas w . 2024-07-30
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Came in for food and very impressed. Was quite quiet which was surprising as food was great and service with a smile from Neil on the bar. Will defo be back !
Rich Buck . 2024-07-30
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£6 for 4 cheese nuggets with the tiniest cup of sauce? Disappointed.
Emily Anderson . 2024-07-30
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Came in at a really busy time but served in a timely Manor, the barman Neil was very calm, polite and friendly.
Katy Price . 2024-07-30
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Great place, neil will sort you a meal deal
Finn . 2024-07-30
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Neil was a champion serving a HUGE group of us who came in pretty late for food. Thanks to him and the kitchen. I had the ultimate southern fried chicken burger we all agreed I had picked the best dish out of everyone. I'd eat here for the rest of my life.
Matchu Pichu . 2024-07-30
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Lovely tasty food and friendly staff!
Olaa Whaley . 2024-07-30
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Laura gave exceptional service. Would gladly recommend. And would gladly come again.
Sam Rawsthorne . 2024-07-28
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I love this pub. Dave, Scarlett, Neil, Katie, Reece, Connor and Mathew are the best! Love them so so so much.
Paisley McEvoy . 2024-07-24
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Scarlet and Tony were exceptional. They were friendly and very efficient. The food was of good quality and the pub was clean and tidy. This was my second trip in the last 3 months and was not disappointed. We definitely be back. Matthew from Mallorca
mattsala . 2024-07-23
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It was our first time there. We were served by a wonderful lady named Katie. Fantastic food, friendly service and wonderful atmosphere. Definitely going again.
Alice H . 2024-07-18
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1967 Opinions
Looking at other reviews of 5 stars, the food here is either a big hit or big miss. We recently visited and the beef was like leather. I wouldn't have fed it to my dog because it was like chewing through an old pair of boots. It didn't cut even with a stake knife because it was full of hard gristle. The staff seemed incapable of just admitting it was terrible and seemed to want to justify and defend it. They tried to convince me it was just how beef is in a roast and brought out a replacement plate of the same stuff. I sensed they either didn't care or had been told to say its fine. I found that approach to be more off putting and unsettling than the food itself. Unlikely to return because there are better places to go!
2345 Opinions
Lovely service from Leah and lovely food. Particularly child friendly for our two year old grandson. Merry Christmas xxx
1407 Opinions