Based on 1.111 opinions finded in 2 websites
Based on 1.111 opinions finded in 2 websites
Opinions
Outstanding service from Lesley and the team when we went in to celebrate my dad's 70th . Thank-you so much
Donnamarie Miller . 2024-04-11
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Staff were very friendly. We were well looked after staff were very helpful
Madison Mcilear . 2024-03-17
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Had a great day and food was lovely...there was 8 of us and no complaints from anyone
Yvonne Mcnally . 2024-03-13
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Come here regularly and tonight was abysmal food was hot and tasty but think the chefs need menu training my partner had the chicken sharer which was poor portion size for the price I had the layin it on the chick which was presented like it had been thrown together it had cheese sauce splattered all over the plate & two main ingredients onion rings & bbq sauce missing terrible
Chris H . 2024-03-12
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Prompt kitchen service,hot food delivered as per menu description. Warm friendly atmosphere bar staff not very attentive. Good value for money.
William Mcneil . 2024-03-10
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I took two friends to this out of the way restaurant, to try somewhere different and I am delighted to say it was very pleasant indeed, we were given quick service,our meals and a drink were served efficiently,top marks for making my birthday a happy one. Mr John burns.
John Burns 1 . 2024-02-28
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Normally would give this place 4or5 stars but we had to eat yesterday with the strong smell of paint wafting over our table. Not amused :- as both of us have lung problems and suffered for the rest of the day.
Mary Bell . 2024-02-21
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We came here for lunch, the food came quite fast warm and the staff are nice. The food itself self was delightful. However when we entered the pub//restaurant the bar staff didn’t say hello or if we were to sit ourselves. We asked this and was told yeah. The place opened at 12 and this was at 12.10 the seating area we picked hadn’t been cleaned and there was polo mints and napkins next to the seat we sat at. The skirting boards and radiators were dirty too. I do feel if this place has a good scrub it would be a great place to sit relax and enjoy. However having said that the food was again extremely lovely.
ThatFoodGuy1 . 2024-02-11
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The service was quick although we had to get some alternatives to what we ordered
maria durkin . 2024-02-09
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Food was lovely and great overs. Springcrofts decor looks quite tired. Even a fresh coat of paint would make a difference. The staff were lovely made sure we had a nice night. Staff made us aware of app which I now have .looking forward to our next visit.
Elizabeth Patrick . 2024-01-24
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Staff were amazing! It was super busy and they were clearly under a lot of pressure but they couldn't have been nicer, nothing was too much trouble!
mrs h . 2024-01-22
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Food delish will definitely be back staff very friendly too
Caitlin Hollis . 2024-01-18
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I went in alone while my son was at football training at Stepford - had a nice burger and a glass of wine - tables were clean, staff were efficient and friendly
Tracy Thomson . 2024-01-16
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Hi , went in yesterday (Monday) as I fancied a bit of food . It was fairly busy but one member of the staff, Nathan?? guided me through the menu . Nothing was a bother given I changed my mind a couple of times . Great service and food . Thank you
David Brannan . 2024-01-16
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Took my daughter to the Springcroft for a bite to eat. She didn’t want the accompaniments which came with the main. Nathan, the server, advised it was no hassle to swap the sides for something else There was also 40% off the main courses, such a fantastic saving. Nathan, the server, could not have been more helpful than he was. He ran through dietary requirements as I am coeliac. He was informative of what options I could have and alternatives to what I couldn’t. Nathan was friendly, attentive and knowledgeable of the menu and ingredients. I find it extremely difficult at times to eat out but I didn’t experience this at the Springcroft. Thanks to the Staff and to Nathan for all of your help, we will definitely be back.
Bernadette B . 2024-01-16
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the food was amazing, our server nathan was extremely polite and made sure we had everything we needed and when a drink was spilt he was right over to clean it up and sort everything for us. 10/10
deanna mann . 2024-01-15
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We arrived at the Springcroft and we were served by Nathan, who was polite, respectful and courteous. We were seated at a table that was close to the disabled toilet which was perfect. Nathan took our orders and returned with the food and drinks promptly, where I was impressed that he went on to ask if there was anything else he could do to help us which was appreciated.
Deborah Mann . 2024-01-15
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Absolutely fabulous for lunch/dinner. I go with friends every week, the staff are very friendly and give you a warm welcome. Our order was taken swiftly with a tab being open, the food we wanted was all available. 2 of us opted for the cluckin chicken stack with chips and the other a grilled chicken breast with veg and rice. All were served piping hot. The staff asked how our meal was and assured them it was delicious. The springcroft is by far the best pub restaurant I have eaten in. Everything is always good and as I say staff are genuinely helpful and want you to enjoy the experience.
Elizabeth M . 2024-01-14
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Took to our table straight away,didn’t wait long for food,food was really hot and cooked as we asked.staff were friendly
Amanda Parker . 2024-01-12
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Great value family friendly meals, and good for a cheeky pint with the football now and then
Alister Kinsman . 2024-01-05
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The food was nice and reasonably priced. Staff were very chatty and friendly
Ian Gordon . 2023-12-29
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Great breakfast with santa kids loved it
Margaret Wilson . 2023-12-21
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Really great food. Very quiet when I was there so not a great atmosphere and service a bit slow. One main served 5 minutes before others.
Danny Bowers . 2023-12-18
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Ordered food online through Uber eats. Accepted our ordered then decided to cancel the order 40 minutes later 10 minutes before it was due to be delivered and when I tried to call to find out what was happening no answer. Avoid unless you are okay being left hungry
Lisa Duncan . 2023-12-17
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Absolutely amazing. Well worth every penny 10/10 would recommend this place
Kyle Norquoy . 2023-12-16
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Lovely place friendly helpful staff,our meal was lovely as well ,would go again highly recommend .
Annie Fury . 2023-12-08
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Fantastic atmosphere, very friendly staff with that homely feeling
mary maryhardie@hotmail.co.uk . 2023-11-27
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Had a fab meal as always our waitress Lesley was amazing as always so pleasant and kind can’t fault the service or the food
JacquelineH1589 . 2023-11-22
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Was here today for a family meal for my sons birthday and the lady lesley that was serving us was so friendly she is always so pleasant when we come here she's one of the nicer members of staff
Helen L . 2023-11-15
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Use this restaurant/pub on a regular basis, must be doing something right 😁
Michael Andrews . 2023-11-15
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Had really nice meal here with my partner . Staff great food great can't fault it 😁
Shirley Ogilvie . 2023-10-29
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Lovely lunch! Struggled with the app so ended up ordering at the bar which was smooth. Kids loved there food, and it was a fab mac&cheese 👌
Sarah Harvey . 2023-10-21
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Great place and great valua for money
Bgh82 . 2023-09-27
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Friendly staff and great prices
Robert McGair . 2023-09-20
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The staff were really friendly and welcoming when ordering our food and drinks. The food was beautiful, really fresh and warm. Lovely atmosphere in this restaurant ill definitely go again and recommend to my friends and family
Kirsten Callachan . 2023-09-20
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Welcome by staff is very nice. Good atmosphere and great food
Elizabeth McHardy . 2023-09-14
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Met my expectations and will return
D Knox . 2023-09-01
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My friends and I visit every week. We always receive a warm welcome and have noted that this is just the general practice of the staff. The food is always served hot and is delicious, especially the fish and chips but having tried other menu items such as the fajitas, big dipper, macaroni and scampi to name a few, the taste and quality has always been to a high standard. Colin the manager is friendly and welcoming and all of his staff are a credit to him. The Springcroft is definitely worth a visit.
Elisskee . 2023-08-30
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It was very vague. We asked how the deal worked and were told we'd need to order at the bar but we weren't sure what was in the Groupon offer. The cutlery handles and table were sticky to the touch. There were old liquid splashes on the wall and the carpet was littered with food. Anyway, we ordered nachos to start. They were made with salsa out of a jar and some processed cheese with no sour cream. We'd to ask for sour cream that arrived in soggy paper containers. Nachos are so easy to make with Monterey Jack or cheddar cheese and fresh salsa but what was served up was pitiful. I ordered the chicken sizzler but it was just warm chicken breast on some vegetables - no sizzle. My friend ordered steak but it was so tough she couldn't cut it with the steak knife. The onions that's came with it were boiled. Again, no sizzle. We were really disappointed and disgusted with the whole experience.
Marianne Munro . 2023-08-23
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The service was amazing were quick efficient and friendly will definitely be back
Alfie Hewitt . 2023-08-12
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I was greeted by Nathan, he was polite helpful over all absolutely wonderful.
Clare Butterworth . 2023-08-12
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Great service and nice staff. Decent food. Typical pub grub
Rosie Reed . 2023-08-08
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It's been a little while since we have been here but it has gone down hill as far as decor and I might say cleanliness is concerned hence the three stars however the food was good and also service
Margaret Ogden . 2023-08-04
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Was not impressed with my meal sausages were OK potatoes tested like powder mashed
Edward Gibson . 2023-08-04
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Had an amazing time service couldn’t be better shout out to my server deanna
William Tominey . 2023-07-31
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Visited this afternoon with my husband and kids. Kids menu was great and had something all 3 of my children would enjoy. The kids deals were great value for money and they loved making their own wee ice cream sundaes. My husband had one of the burgers and really enjoyed it and my mac and cheese was beautiful! The staff are fantastic here,they really go above and beyond to provide excellent service to each customer. Lesley (I think) behind the bar was lovely and friendly and tried to ensure we were getting the best value for money on our order. Would definitely recommend, it's a lovely place for a spot of food and we'll definitely return!
suzie_j7 . 2023-07-23
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We had the pleasure of having dinner in here last night there was 14 of us including 4 children everyone enjoyed their meal as well as the great service. Definitely wouldn't hesitate going back. Tremendous value for money.
John Mcmullen . 2023-07-22
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Brilliant place food was good staff were friendly. Only thing I would suggest is maybe seeing about a play area for kids
Belinda childs . 2023-07-21
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Food was great had to wait over 45 minutes
jamie wynn . 2023-07-17
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Great choice of food and drinks. Friendly staff.
Andy Hutton . 2023-07-17
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Our server Deanna was so lovely, her service was perfect and hilarious. She even provided a comedic routine in which she juggled our jalepenis and threw one into my mouth just like a tepenyaki chef.
Christie Laing . 2023-07-17
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Great place with beautiful food and fantastic service.
Kay McFadden . 2023-07-15
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I'll be honest, I was surprised just how good the meal was, well preperd well laid out
KennyT . 2023-07-11
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Let’s start with the waiting time for food it was longer than trnsmt. Chicken wings? We’re like a chewy drumstick lolly.. half pink half white. The fish as it they just got it out hoggan field loch. Hunters chicken? Shouldn’t even a botherd hunting 🤣 curly fries? More like curly toes f*cking stinking! All in all won a Luigi toy to bad a never had his car to get the f*** out there fast enough.
Leah S . 2023-07-07
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Nota able to say as I was waiting over 15 min to be served and my patience finished. At the back in the kitchen me and other customers heard some arguing, fighting staff. Sorry to say but not recommending this place. I simply move somewhere else.
Adam Marszałek . 2023-06-22
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Avoid like the plaque ! Food is awful chicken is like rubber ! Staff are ignorant put a smile on your faces for once it’s called customer service ! Recommend La vita and The East End Fox is where you want for good customer service and fabulous food ☺️
Liv F . 2023-06-17
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Excellent meal (chicken fajitas) god & friendly staff.will definitely going back for more.
Andrew Henderson . 2023-06-16
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The food was lovely and the staff very nice. But the actual fabric of the place is bordering on horrible. Dirty outside, litter everywhere and loads of broken glass. What a shame. With a bit of effort it could look nice.
Margaret McC . 2023-06-05
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Ordered food through Uber Eats and unable to amend food order when ordering, tried to call the restaurant and let voicemail to discuss this however nobody returned my call, food was delivered with unwanted toppings. Food wasted as unable to eat due to this also bottle of juice was not delivered either.
S “Sidney” . 2023-05-27
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Meal was lovely and desserts were amazing and very large portions and staff are always friendly and polite
Gazza Hendry . 2023-05-24
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Really disappointed went for bite to eat and drink.Turned away this evening 7.34pm stopped serving 7.30pm they had a really busy day.This shows bad management turning customers away.
Elaine Liddell . 2023-05-17
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Family there last night for 60th party. Absolute shambles. Some people never ate, kids never ate, hair in the food. Rest assured - we will not be back!
k s . 2023-05-17
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Very cosy and comfy food lovely Still going after all these years 2023 lol would like to say a big thanks to lesley she goes above and beyond, Nothings a hassle to her, still be going to enjoy the food.
linda rodden . 2023-05-03
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It's a good place for families the prices are reasonable and the staff are friendly easy to park
John Mccreadie . 2023-04-21
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the full bar staff were excellent and so welcoming, feel like part of the family as soon as I entered
Ewan Sanderson . 2023-04-09
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Drinks were very good but I think more bar staff would be a massive help.
Paul Oneill . 2023-03-31
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Service brilliant could not fault. Food - mmm not so sure. Ordered one item but received another item. They did not have Garlic Mayo despite it being on the menu.
A.N Other . 2023-03-30
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Terrible Can't say more Food was full of fat No staff member has a clue Place is freezing Avoid at all cost
James R . 2023-03-25
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Service was fantastic, quality of food and price point was incredible - highly recommend!
Richard CUSICK . 2023-03-24
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Waited over 40 mins for desert even though the place was not busy Chased it up twice before cancelling our order
Tom Callaghan . 2023-03-15
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I found the good was good and plenty of it
Thomas Gibson . 2023-02-24
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There was football on TV and with some inebriated young men shouting and swearing it wasn't conducive to a family atmosphere. It wasn't that busy either but still waited over 30 mins for our 1 course. Disappointing.
Wiliam Ross . 2023-02-20
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Absolutely vile really disappointed chefs need a really good talking to about temperature control presentation Premisses needs money spent on it aswel get we are in hard times but things aren’t as bad as needing to top up the hand wash with water
Kyele Traynor . 2023-02-19
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Not enough staff to deal with food and drinks orders....standing waiting too long
Rusten gamer . 2023-02-18
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Lovely reception recieved by all the members of staff on that shift
Tina Ferguson . 2023-02-18
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Great food ,very friendly staff good prices
Ian Ian Strain . 2023-02-17
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Whilst the food is still good the service has dramatically went downhill. We ordered desert for my 4 year old daughter,when it came time for dessert we were then told there was no ice cream other than mint. My wife's fajitas didn't have what was on the menu,when we queried it we were told there hadn't been a food delivery. The customer should be told this at the time of ordering.
Graeme Hunter . 2023-02-15
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Excellent wee place, great food and the staff are amazing especially Lesley who helped us on our first visit with my grand daughter since being diagnosed with type 1 diabetes 🥰 Highly recommended 👌
Pamela Purdue . 2023-02-15
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Lovely food and nice atmosphere x
ann mcpherson . 2023-02-11
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Je super njesh per sufllaqe vlla Thenk you
Endrit Tafani . 2023-02-09
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Christmas Dinner was cold , parsnips were burnt on the outside and hard on the inside Gravy was congealed , looked like the meal had been reheated Staff were pleasant and service was good Pity about the meal. At £44 per head was very disappointed..
margaret copeland . 2022-12-28
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Used the app to order everything from the table , and was perfect , our starters were all very good , my kids mains were amazing , I ordered the mixed grill , medium rare steak , everything on the plate apart from the steak was excellent , it was completely over cooked , very tough , if the steak was cooked properly it would have been 5 stars.
Drew Swan . 2022-12-18
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Great food good value for money great service around 10 out of 10
Brian Cooper . 2022-12-15
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Great service from all the staff accomidating 50 for meals and drinks couldn't have been any nicer sectioned off part of the pub at no charge a great night and a very happy 18 year old had a great birthday thanks again everyone.
Gerry McDonald . 2022-12-08
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The food was very close to the best that we have had and it was really reasonably priced. The staff were really friendly just service was not the best especially when they did not know which steak was medium and which one was well done. The atmosphere was not the best as it was very loud and noisy as there was no physical division between the bar and dinning area. I will definately be going back.
Kevin Wilkins . 2022-12-03
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Was fairly quiet enjoyed the food service was good 👍 will be back
Hazel Mcgeachin . 2022-12-02
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Great friendly place, great food and decent prices, will defo be back
Patrick Gallagher . 2022-11-27
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Used the app so service wasn't a 5 still acceptable though and it was pretty decent food
Andy Coyle . 2022-11-22
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My son & I went with my husband who birthday it was we had a lovely meal we will be back
Margaret Grant . 2022-11-02
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We both enjoyed our meal tonight
Diana Tracey . 2022-10-31
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Made very welcome, food excellent, great value for money
William Bonner . 2022-10-29
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Best pub food I have had in a long time
Tom Watson . 2022-10-22
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delicious food, friendly service, the foundation of what brings customers. i'll definitely come back again given the chance, nice people attracts me.
Paul Ting . 2022-10-16
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We had booked a table for a wee birthday party,we support people with disability issues and had booked before. The team on shift were brilliant, food was delicious and very quick service.
Linda Dougherty . 2022-10-15
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The food is fine, but they need more staff. It's a bit of a wait for your grub.
Neil Craig . 2022-10-07
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Cheap and cheerful, good value and speedy service.
Mary Bell . 2022-10-03
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Really enjoyed my meal, although they had ran out of a few things fish for one as it was what my daughter wanted (fussy eater)
Lisa Hotchkiss . 2022-10-02
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We came to springcroft for dinner & Lesley was amazing. She was constantly asking everyone who was eating if meals were ok & checking on all tables including us. Went above & beyond & made sure everyone was happy. Come often & Lesley always smiling. We had lovely meal.
ashleycameron86 . 2022-09-30
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We just got some nachos which were delicious no complaints there,cant say the same for the cocktails we had they must have been alcohol free more ice than alcohol in them will not be getting them again
Marie Rooney . 2022-09-25
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Never again. None of the food looked anything like what was on the menu. My husbands steak was on a bed of onions and was mostly gristle..yuk. Out of the four meals we ordered only one was just ok. Now I know why they make you pay before you get your food. The staff was also more interested in having their own social hour. Truly disappointed.
Maureen Whitcroft . 2022-09-20
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