The Spread Eagle in South Staffordshire

Absolutely loved the carvery we all did, great range of meats, vegetables and extras. Thank you for your amazing service also.

Second visit in a month and what a contrast. The first visit was wonderful, today's wasn't! I received a voucher for 30% off mains valid until 7th December so we thought we would go for lunch. The voucher wasn't accepted, with a reply that it wasn't valid there until next week. There is no start date on the voucher, just an end date. They also said that the voucher was for the Spread Eagle in Wednesbury, which we have never visited and is miles away. I have complained to Marstons and await their response.

Met up with friends for lunch, we all opted to have the carvery, this was so dissapointing. Beef was disgusting unable to cut it, vegetables very undercooked and the gravy was so watery and tasteless. We advised waitress when she cleared our plates about the inedible beef, she responded by saying she would let the chef know, noone came to discuss our comments or even acknowledge them in any way. Really poor customer service, certainly would not recommend or return.

Stayed for 4 nights,couldn't fault the rooms very clean and comfortable, housekeeping was excellent, staff in restaurant very friendly and food good.Steph from Swindon Wiltshire.

We are group of contractors out of town and we have our break in the spread eagle the food is great.But there's a foul mouthed big bloke who sits on a very well laden stool who goes on about his knowledge and wheres he's been and what he's done. He's surrounded by a lot of old codgers who hang onto his every word as if they were his disciples and he was the messiah. You will need more than five loaves and two fishes.

visited the spread today on the outside looks great inside needs tables revarnishing some were very sticky so to the ordering found a table went to order and all good on the app BUT you can not order drinks on this app it was my anniversary today and we had our first date her 30 yrs ago as all changes are good some need attention needs a better app for all orders staff were very good but seem to be standing about a lot windows could do with a good clean so to the scores // staff 8 /10 food 9/10 cleanliness 6/10 value for money 8/10 would i return maybe not but that is only because its a little far out for us would i recommend to others probs yes

Very good experience, all good, venue, food, drinks, service from the staff. Would definately recommend to others. Thanks.

Great carvery, kids loved it. Amazing giant cakes to take away and huge play area and beer gardens. What more could you want

Food was good but the tables could do with a good clean.Found tge tanle very sticky and marked.when looking around at other tables they looked the same.The windows could also do with a good clean.

A great place to meet up with friends to chat over breakfast. The food is freshly cooked and presented really well. Staff are always really friendly and very helpful. Special thanks to Sonia who looked after us today , caring for our every need!

We had a lovely visit today and were served by a lady called Sonia. She was so helpful and friendly, she really made our visit. She said she had only been working there a week, seemed like she had been there a lifetime! She made every table that she served smile, it was lovely to see.

The food was nice but whilst I was there I witnessed the manager disrespecting the staff snapping fingers shouting in front of the customers instead of having a private word but I could not see no need for finger snapping the manager should be pulled up as the staff was working very hard in the heat and he created an atmosphere where we just got up and left.

We went for an early dinner on a Saturday at 4.30. I tried to order our meal on the app, however as I had a dietary requirement the app directed me straight to the bar staff for guidance. The lady who served me at the bar was really beyond rude, telling me that she couldn't advise me and after referring also to the bar manager who was equally as rude, they told me I had to check the website. On returning to my table, The Marstons website was incredibly difficult to negotiate and after putting in a gluten food allergy it only gave me 2 options from the main course menu that I could eat. It also advised me that I could eat various desserts like brownies and crumble which I know I can't have. We soon left the pub without ordering anything at all. If this is Marstons idea of hospitality, I wish them luck but we won't be returning any time soon.

We came to staying overnight so our hotel are fabulous & we been drinks evening & light dinner where we been seating table l notice table haven't been clean it dirty marks and sticking also breakfast as well and we eat breakfast are great taste lovely but l notice l want hot drinks machine l saw some cupboard wasn't nice dusted x dirty & flies close them as well breads x crossisat are open that fliers flies everywhere on foods it should cover them keep move away it food hygiene Manager wasn't nice & bad mood didn't smiled friendly

One night stay. With daughter plus "cousin-in-law" and his two boys. Heading to airshow Sunday. Expensive (booked 3 weeks ahead). V. busy Saturday tea-time but we were found a table. Food fine, sensible portions. Waiting and bar service good. Bed comfortable, room dark and quiet. All great. Breakfast next day - food good. Waitress-ordered rather than self-service. I like that. Order quickly taken. I assume food 'fetched' from pre-cooked stations rather than cooked-to-order (other than eggs?) At the price, fine! Staff helpful throughout. Fun place.

Aweful food, A few frozen chips 2 frozen onion rings and the driest burned burger I have ever witnessed could have used it as soles for shoes.

First time we'd been there since September 2019. We'd always taken our cat-sitter there for a meal when we got back from holiday, so he said he'd book it for us. 7.00 Saturday... but when it came through it was 7.00 Sunday. He rang to change this but no-one got back to him., though he was told there were seats if you just turned up. So we went there at 6.30, having just driven back from Wales and unpacked the car... and were told there were no tables for 3 till 7.30. So rather than go home again we went down the road and sat at the war memorial in Stretton for 3/4 hour, then turned up again. We hung around to be seated again, and were eventually put in what would have been a good place- almost a separate room in a corner- except for the two tables of six 16-17yr olds who were next to us and making a racket, complaining about things, arguing about whose meal was which etc; it was all friendly- but very loud. We sat there and sat there. I worked out that if I was going to stick to my diet I'd have to ask for prawn cocktail without the sauce, as it was the only thing which specified brown bread. When the waitress appeared at the next tables then went away, both cat-sitter and I shouted after her, and she came back and took orders for both starters and mains, we weren't offered the option of drinks but were at that stage more bothered about food. We sat there and waited. The other tables were served and we sat there. Then my prawn cocktail arrived, no sauce (thanks very much!) but white bread. So I left the bread. The men had brie dippers with very second-hand-looking lettuce and no chutney to dip into. Managed to catch the waitress again and she went to investigate, brought cutlery but they'd run out of chutney. Run out of brown bread. By then the dippers were cold. She did say, without prompting from us, that she'd get the price of the starters taken off. We ate. Decided to save time by holding onto our cutlery for main course too. Sat there again and waited. Read the menus. The longest word on them was accompaniments with 15 letters. We made anagrams, found all the alphabet, etc. One of the lads at the nearby tables suggested a food fight and was ticked off by one of his friends. A paper aeroplane was thrown. Then my husband and the catsitter received their meals. Lasagne again had second-hand-looking lettuce, going dark and wilted. Scampi seemed okay, but again shop white sliced bread with it not what was listed. I 'd gone for carvery and didn't get mine with theirs. The carvery chef was making up a plate, which was left at the end of the counter; I could see him looking around for the owner but didn't like to claim it, as i'd expected to be asked if I wanted gravy, etc: I had been asked which meat I'd like but nothing else. Sat there while the men ate.Eventually the man who'd been at the door when we came in brought my meal. Yorkshire pudding- I don't eat white flour, so I gave that to the cat-sitter- and gravy on everything; I hadn't been going to have gravy. And I knew it wasn't mine when I found turkey, beef, rather salty gammon and some pigs in blankets,,, but I wasn't going to complain, I just ate it. And then after a long time the waitress came to clear away and asked if we wanted desserts... we didn't. By then we just wanted the bill. She came back when we called her as she was dealing with another table, she asked if we wanted drinks. By then we didn't, and were trying not to get shirty with her. I asked for the bill and we paid, went home via offlicence and got cider there. We'd been seated at c 7.30 pm and paid the bill (minus the two brie dippers starters) at 9.13. I don't think it was her fault, she seemed to be the only person dealing with about 5 -8 tables, but if they couldn't provide what was on the menu they should've warned us before we got that far. Not feeling inclined to try again; plenty of other places which may be a better experience (it wouldn't take much). As payment for a week's cat-sitting it was terrible. And my husband still hasn't had his first pint in a pub since Aug 2020 which he'd been looking forward to...

All in all a good experience, food was good and staff were helpful and polite. Family enjoyed the deserts most... sticky toffee pudding was amazing. Will visit again

Had booked a table, asked if we could sit outside as weather was lovely. We're told yes, we can use the qr code on the table to order. Great. Ordered drinks for 5 of us, they eventually arrived 25 mins later. Then tried to order food, kept saying some items unavailable, but didn't say what. Eventually went inside to explain the problem. We were told we could eat if we went inside, we said we didn't want to go inside, that we had a table outside & had already ordered drinks from there. They said there were problems with ordering from outside, so I asked if we could order at the bar for outside, as people were ordering their food at the bar. We were told no. ‍♀️ So, needless to say, we left and went somewhere else. You would think these places would do what they can to get their money back in the tills, but not this place!

First meal out with my husband in a very long to g time, the only good part of our experience as the lively waitress who hasn’t been there that long, she was amazing and I’m sorry I didn’t get her name but she as very attentive and apologetic. I ordered the cod and my husband ordered a burger when it arrived the cod was warm at very very best. I told the waitress who quickly returned it to the kitchen for me. The meal that was served as a replacement was just awful, it was hot but it was also extremely overcooked. The fish was almost nonexistent and dry and the batter was near on burnt, The “bloomer bread” was 1 slice of thin (cheap) bread with no butter! I asked for butter and I was brought a dollop of margarine in a plastic tub. My husbands burger was chewy and dry. I wish I had complained to the manager now after reading recent reviews! We will not be returning !

My wife and I chose to take my elderly parents to the Spread Eagle for our first meal with them in over a year.On arrival, we were shown to a table right next to a family with several young children . Maybe, in such a large pub, it would be better if all the families with children could be grouped together while all the 'adults only' tables are given space from them as we endured much crying and other noise during the first 40 minutes of our time there.We ordered drinks, which were brought to our table at exactly the same time as a waitress came to take our food order. The two waitresses didn't seem to be aware of each other, one trying to ask us what we wanted to order while the other simultaneously tried to ask us which drinks belonged to whom! It was chaotic, so we took the drinks from the tray and distributed them ourselves.The food, when it arrived, was very poor. We ordered two 'carvery' meals and two 'steak pie and chips'. Apart from the two steak pies, nothing was truly hot. It was mostly warm, at best. The pots of gravy were just about cold. (We asked for a replacement - and received another tepid one.)One member of the party asked for some salt and pepper as the food was delivered. The waitress acknowledged the request and went away, apparently to get some, but never returned. We had to ask again.Deciding that cold desserts would be a safer option than hot ones, we duly ordered some - but after waiting for over 20 minutes, we gave up, went to the bar and paid.The manager listened to our explanations as to why we were unhappy with the whole experience and, in good grace, discounted the cost of the meals.I wished we had looked at the current reviews before booking as it seems we have had a similar experience to others who have gone there recently.

Called in for a drink. The pub was not busy. Requested to order using the app. Not a problem. We had to wait in excess of 10 mins. For our drink to arrive. I asked if bank's Amber was available. Told yes but couldn't order it on the app. We had already ordered Pedigree. Was advised to ask a waitress if we wanted one for our next drink. We waited almost 15 min. And in the end left the place. Organisation seriously needs looking at.

Shelly really looked after us and after a long journey I was very grateful. The kids loved playing in the playground in the gorgeous beer garden and the kids ate most of their dinner which is rare. We felt really looked after and the kids had fun there. We will definitely be stopping there again.

I don’t go there that often but £5 a pint independent pubs are cheaper. Tried to have a carvery how do you have a carvery and not have turkey available. For an empty pub the service was poor

From the moment we arrived the staff couldn’t do enough for us.Seated at a table straight away and offered drinks.Food only took 15minutes to arrive even though there was a quite a few other tables eating.Food was delicious and kids enjoyed it too, even though it was hard to drag them away from the large play area.Overall a great experience served by attentive staff who went out of their way for us.Can’t wait to return.

Just terrible! The quality of food being the worst part... just dreadful! You go out expecting better food than you can cook at home... I wouldn’t bother if I were you! Service so slow and overpriced for frozen food. The carvery... oh dear. I wouldn’t waste your money if I were you. The outside area is large and has potential but the staff just don’t seem interested in the slightest. Disappointing!

We have visited this restaurant on many occasions and were generally very pleased . However on this occasion the experience went from bad to worse. Member of staff was exceptionally rude when questioned on why the food hasn’t been served and the unnecessary delays.We were served some food but my daughter was still waiting 15 minutes after our carpet was served so we left.Sadly, this experience will mean we no longer visit.I feel that the establishment employs very young staff whom sadly lack the experience and the ability to ensure quality customer service.Matter raised with the manager whom was very good and tried to help.

Me and husband had a brilliant night stay room's where spotless beds very comftable. Breakfast was lovely and great breakfast choices good value for money we enjoyed our stay and booked another night we had a lovely meal carvery was excellent staff was very welcoming especially Jo in the morning had a lovely chat whilst waiting for breakfast she was really nice. All the staff were very nice and made us welcome. We will defo be coming back againThanks for the lovely stay.

Terrible place chips were 13.6 pence per chip and some chips were small. Staff unhelpful when wife queried if food she wanted had cows milk in. My beef burger was microwaved. Saw staff drop a food lid on the floor and then place it back ( yuck) avoid at all costs slovenly cleaning of tables

Our first visit here and we will definitely return. Food and service was excellent, our waitress Ellie was lovely, thank you 👍😊

Visited on Saturday. I had a perfectly cooked steak, and the staff were very friendly and efficient. I was very pleased with the Covid arrangements too and felt very safe. Will definitely return

Fantastic visit. Really impressed with how you have adapted to the situation COVID has created. Team were really friendly. The food was delicious. Most importantly we felt safe. Thank you to the team there and we look forward to our next visit.

Have been meeting family here for breakfast on Sunday mornings for the last few years. Breakfast offer is great. £7.45 for cooked breakfast including continental breakfast and drinks is great. Under 12's breakfast are free which is great for me as my four your old is always hungry. My two kids have cereal, yogurts, pastries and fruit juices and then a kids full breakfast. I'd recommend the eggs benedict. While its no longer self service for the continental and coffee machine after a difficult few weeks of settling into table service the staff seem to of got it nailed now and the service is once again. fantastic.

Don’t write many reviews on trip advisor as something has to stand out for me to bother leaving a reviewAnyway popped in for lunch today me and my wife had a lovely drink and meal all at a reasonable price,the food was spot on but the reason why I wanted to leave a review was just to say what a miserable bloke that manager is,I personally think he’s in the wrong profession.i know there’s a lot going on at the moment and everyone’s sick of the coronavirus but man alive he’s just really miserable.he couldn’t even muster a smile or make the effort to be a little friendly,I don’t know maybe we caught him on an off day but I think when ur working in hospitality u need better ppl skills.now as for his assistant manager she was lovely and made u feel welcome and was just generally miles better,so my advice to this chap would be “mate If u ain’t happy managing a pub get another job doing something else and cheer up “

We have known the Spread Eagle for great breakfast and good service previously, hence the shock of being completely ignored by staff two weeks ago. We got fed up after more then half an hour of waiting, left and wrote an email to complain.Thankfully, we got a reply very soon with apologies and an offer to have complimentary breakfast at a day and time of our choice. This completely made up for the first time. We just had our breakfast today and found the same great food we've known there, chilled atmosphere, and the staff were amazing this time. It was different staff to 2 weeks ago - a woman who was lovely, very attentive and very sweet, so her service and the quality of the food put this place back on our list of restaurants we'd like to visit again.

Called in to have dinner on a return journey from Shrewsbury. We were welcomed and seated at a clean table, by staff wearing masks - so felt very ‘safe’. The food came quite quickly and was very good. Although we don’t live locally, I’m sure we will visit again. Well done to the hardworking team and kitchen staff in these difficult days!

En-route to an event this morning, 10 of us had breakfast at the Spread Eagle. In light of current C19 restrictions, the two staff who looked after us did a remarkably good job, and the fayre offered was, again, remarkably good considering the price point.Want breakfast, value for money and staff who can do their job? Try the Spread Eagle.

4 of us stayed at the Marstons hotel for 1 night for work reasons , and had dinner and breakfast at the spreadeagle.. very good friendly service especially by Sue in the evening and Jo in the morning, both joined in with our banter and nothing was too much trouble for them .. food was good on both occasions.. rooms were all very clean and was idea for our needs ... we be back if in the area again ... only small downside was there was no sky sports for the football.. not a big problem tho

Myself, my husband and daughter went for a meal on Sunday afternoon and oh gosh I wish we had not... What an awful shambles, everyone walking around the pub regardless and many not wearing masks... having to queue for carvery still even though at this current time it should be table service only.The staff including management are so rude, after having waited nearly 45 minutes to even get served our drinks, we asked the manager where our food and drinks were - did not even get an apology, nobody knew what they were doing, other families too complaining- family next to use waited 45 mins for desserts and got asked three times what they ordered, in the end they walked out.The meal itself was awful by the time we had it, and my hubby's curry had an hair in it.I approached the female waitress and she had such an attitude not even an apology from her either... just a roll of the eyesHence, we will defo not be returning.

Walked in, waited by the podium, 3 staff members on the bar completely ignored us for two minutes, didn’t even look up or acknowledge we were there. Finally a member of staff barked “have you got masks? Put them on.” We were told to find a table and someone would be over to take our drinks order. Sat there for 15 minutes while the same staff member walked past us several times, even stopped in the middle of the restaurant and looked right at us before walking in the opposite direction. It’s worth mentioning that it was very quiet, staff weren’t rushed and seemed to be ambling around. We wouldn’t have minded waiting if it was busy but this was downright rude. We eventually gave up and walked out to be told “we were just about to come over” but by then we were completely put off but the bad atmosphere and rude service. Won’t visit again.

We had booked a table over a week ago to eat in the restaurant. We arrived to be told 'there aren't any bookings, find yourself a table'. The table was dirty and I had to clean it myself. We ordered 3 x carvery and one meal from the menu. The man on the carvery was agitated and didn't really listen to my requests, (I had to repeat myself more than twice), and kept disappearing into the kitchen between serving me and my two friends. The food was average and the cauliflower cheese was just mush. The ordered meal arrived later. Three of us had finished our meal and my friend was still eating when one of the waiting staff (female), came and cleared the table as she was eating. No manners, very rude! It was the same when she collected the empty glasses. The lad who delivered the puddings was lovely. A shame all the waiting staff didn't have the same manners! Very disappointing visit. Very unorganised and poor customer service.

Really nice staff - Jodie was great - helpful and nice sense of humour! We enjoyed our meal and nice to see plenty of things in place for social distancing etc

Have enjoyed eating a carvery with the family previously, but recently went for breakfast. Have to say, the staff were less than interested in our visit, especially the young man who was as miserable as sin! None of the staff were wearing face masks and they let us sit at a table that had still got dirty plates etc on. There were hardly any customers in at the time so it's not as if they were rushed off their feet. No Covid test and trace details taken. Food was nothing to write home about.Very poor, we won't be returning.

Good for drinks. The pub was virtually empty , but it was early. Accessible Toilet very clean. Good covid arrangements.

We attended the spread eagle this morning the 30th August .There were 16 of us in total from the XR owners club .regarding social distancing we were accommodated with so many separate tables to eat from .But very disappointed with our full breakfasts .luke warm at best some breakfasts item were sent back condiments came after and had to ask .continental items ordered and not given .staff seemed scarce and disorganised although I think they tried there best but we expected better and sadly left very dissatisfied food just needed and should be served hot .

Wife and I have visited twice during the covid 19 eat out deal. Had excellent full English plus toast juice and coffee for a total of £7.45 for 2.not busy and excellent service and courtious staff. Will certainly go again

Probably the worse meal I’ve had in ages. It was cold and the Presentation made it look unappealing. I saw the chef walking around in dirty clothes. I am disappointed because it used to be good here.

Carvery was fresh, hot and the gammon melted in your mouth!! The staff were extremely friendly and we were greeted with friendly smiles. All round great experience. We called in by chance and will call in again

The pub itself is ok, clean and tidy. We were eating out again in the evening so I just had a starter and a pudding. My prawn cocktail was served I a tall ice cream sundae dish, impossible to eat with a knife and fork! There must have been a whole teaspoon of prawn cocktail sauce pour red over it and only a small amount of prawns. Too much lettuce and large chunks of tomato and cucumber. The roulade was delicious though so that made up for it..

I have had to self isolate since lockdown as l am high risk/vulnerable & this was my first time out & l was really looking forward to it. My son booked a table for 12 for myself & 7 year old granddaughter as well as himself. It was my first time seeing my granddaughter too. Its a large place so we thought we would be easily on a table on our own but we ended up with a couple right behind us & a family to the left of us. There was 5 tables on this platform & 3 ended up being occupied even though the place was almost empty. Both my son & myself became anxious & couldn't understand it. But the carvery was well done as we were asked what we wanted so wouldn't touch anything on there or be near the server. We ate our meal quickly & went outside to the park area. This experience was spoilt & l will not be visiting it again unless things are changed or the covid has gone. Our meals were lovely but the experience was not what l had looked forward to

What has happened to this place? Food wasn’t good at all. Spent £60 on food between us... Portion sizes were laughable , mash was hard , hair under the gammon. Staff weren’t the most pleasant either when we complained. £1.75 for a large squash..I think with the current situation you should be enticing people back , not put them off coming again.The only bonus was the outside area for the kids. Can I also suggest that staff adhere to the current guidelines too... staff shouting across the outside area for people’s table numbers and rubbing their faces after serving the food to a table.

Ok so Gav front of house wasn’t really Mr Charisma,quite off putting in fact,apart from that food was average....nice hr out

We have stayed here a few times and eaten in the pub and vine here because if it’s central location but we weren’t sure what to expect after Covid 19 Whilst the menu was limited it was still good and tasty and the service was excellent especially Sam

Myself and my partner thought wed try here as other marstons in past experiences had been fab!! The staff were polite and freindly. We chlse from a set reduced menu and I sent my partner to order and pay, he came back to me saying the bill was £26 odd.....2 mains came to around £18 and we had a pint and a diet coke?? £8 for thoes drinks?? We went as part of this eat out to help out as the website said they had 50% off...eg 2 for 1....but we got charged full price...I wouldnt normaly complain but the portion sizes were quite small...i had about 12 chips and 2 oinion rings, it reminded me more of a £4 weatherspoons lunch to be honest. Deserts were okay. Ive messaged the company, im hoping the can resolve this issue and compensate for what we shouldnt have had to pay...we didnt get a recipt which is quite poor because nlw we dont have proof of purchase....

The Carvery was dry and Bland the meat was fatty and then to top it off the sauce where sent from another table with a open pack of mayo had been a while as had dried to the bowl I left most of my food and I don’t leave food I will not be coming back and will be make a official complaint as well more because of the current situation.

Turned up on a social distanced mass en-route home after staying in a hotel in Wolverhampton where breakfast hadn’t been good. The staff were very hospitable and despite them suggesting the food may take longer than normal or arrived quickly, hot and tasty . Two vegetarian breakfasts, pancakes for children and cooked breakfast for children too, plus Beans on toast and three full breakfast. Drinks came quickly too. Good food at a very reasonable cost. I would definitely go there again

We have just enjoyed a lovely lunch stop at The Spread Eagle en route to Stoke. Very clean pub, nice friendly staff, quick service and great food. Lovely hot fish and chips and classic burger meal.thabkyou would love to return for another visit.

First visit out for lunch now that pubs are open. Perplexed by the set up here. We picked it because it's so big, plenty of room to separate people. However they have half the space empty and everyone on top of each other in one half of the pub. There is no way tables were 2 metres apart. Literally people back to back. Wont be risking this place again.

Well my first visit to a pub since lifting of lockdown was to the Spread eagle and what a disappointing experience. How come prices seem to have almost doubled in three months. Was stunned to be charged £5.00 for a single pint of ipa bitter. This is London prices in the black country. Is this how to encourage people to support local businesses. I am self employed and have been off work for over 3 months and have received nothing whatsoever so then to be overcharged by my local boozer is disgusting. Wetherspoons here i come. The boss may be a bit of a idiot but he doesn't rip his customers off. Goodbye spread eagle, no wonder there was only a handful of patrons in there

A bit tired and needs life injecting into it. Food ok i suppose - sort of average really. We enjoyed the visit as staff were good and we had a few to drink - which always helps!

Visited over the past few days. Room was superb, both very clean and very quiet.Bathroom could have done with a shelf and hooks etc. Basin plug was of no use at all.No instructions on how to use the heating in the bedroom. A small card with details would have been helpful.Restaurant was OK but looks tired . Ordered our meal, which was not of good standard. Steaks were not good and chips ?? Restaurant was also very cold where we sat (reserved table). Lack of staff at the bar was very noticeable, with many people waiting to be served.

I have been coming to the Spreadeagle with my friend for around 20 years. The food has been pretty average for all of this time but it's inexpensive and the location is midway between us. Tonight was the worst it has been. Lack of staff. Hard overcooked scampi brought to the table before advising me to go up to the carvery. No one asked if our meals were ok. The lady who cleared our plates just took them without saying a word. When we paid I was asked how it had been and I explained not very good. The chap on the bar deducted both meals as I was explaining. No eye contact. No apology. The Spreadeagle is definitely poor at the moment.

Brilliant service from Scott, food was excellent and great birthday celebration many thanks from all!

Visited here with parents for Carvery found table nice and clean spacious thought this should be good how wrong I was went up to the bar Was served by most miserable bar man I have ever met and believe me been in few pubs in my life !! No interaction whatsoever no pleasantries nothing like being served by a robot so got our drinks and tickets for carvery went up to carvery deck and was served our meat and we choose our potatoes vegetables etc returned to our table The food was inedible stone cold meat was dry gravy like warm water basically potatoes rock hard no one came to clear table we finished our drinks and left just under 40.00 for 3 adults won't be rushing back.

Had the buffet breakfast. Cooked food and pancakes came in good time, drinks, cereals, fruit, toast all available on a help yourself.Excellent value

Four of us had lunch at the Spread Eagle recently. Looks good from the outside, large impressive pub, with a cavernous inside with numerous alcoves and spaces, rather attractive. The speciality is a carvery, and two of us had that. The meats were pretty dry and rather tasteless, and only warm. Vegetables were limp and tasteless, had been standing for a while and looked to have been prepared from frozen or canned ingredients. Again, warm rather than hot. Overall a rather unpleasant meal. One of us had fish & chips. The chunky chips were O.K., the mushy peas were again just warm and became cold as the meal continued. The fish was a smallish fillet -- the fish itself was O.K., if a bit dry, but the batter was dark brown and dull, instead of shiny orangey coloured, and had probably been cooked once, then re-dunked later to heat it up again. The end of the fillet was curled up like a scorpion's tail!! So really disappointing. One had a pork chop, which was O.K. but rather chewy, and the vegatables were like for the carvery, tasteless and almost cold, looked sad on the plate. We were within a whisker of complaining or sending it all back, but decided to let it go and just not return. Desserts were fine, but were the usual pub items probably bought in and chilled, so couldn't be mucked up. Staff were friendly and efficient, prices are good value if the food had matched up..

Popped back into The Spread Eagle with my husband and son on Monday for tea. Lovely meals all round and the staff were very pleasant and friendly. In particular the chick & mix meal and the banoffee pie and brownies were fantastic. Well priced great food, we will be back again soon.

Nice food, didn’t have wait to long even though we were in a group. Reasonably priced menu as well. Would visit again.

Had a nice meal with my husband.cheap and cheerful meal, which is what we were after. Nice warm environment, staff friendly enough.

Came with friends all meals were Luke warm and poor I had fish, friends had carvery my meal came 5 minutes before friends. My fish was cold and undercooked did not eat. I ordered fresh peas not mushy cold and looked like tinned.Did not stop for desert went to Dobbies for cake and coffee.

We came in for carvery on Monday and it was very nice. We we're served by Danny and Wayne. They had good banter and seemed to get on really well.

I received brilliant customer service from Mel, always greeted with a smile and very attentive. Carvery was brilliant and Ray was especially friendly. I would recommend this place 100% and will come again.

Came here for a carvery as it's not too far from me and it never disappoints.

I recently visited this pub and was impressed from start to finish. Victoria was friendly and welcoming and recommend a dish to try off the menu. I took her word for it and it was lovely. Victoria definitely should be commended for making a solo traveller feel welcome. Something that many other restaurants fail to do. Thank you Victoria.

We live locally and heard that the pub was under new management so decided to give it another try - what a brilliant idea!! Carvery was to die for all fresh, hot and the beef melted in your mouth!! The Yorkshire puddings are just amazing.

What a great pub this is. We were travelling to Wales but the kids wouldn't stop moaning about being hungry.

Having booked for a party of 20 we all were very disappointed with the carvery, as previously mentioned in other reviews the meat was faultless but the veg and potatoes very very poor, will not be visiting again for a carvery.

Met friends today for lunch and the food we got served has to be some of the worst food I've ever had. Carvery was all tired and dry so we ordered from the main menu. Kids burger awful, dry roll, greasy but dry burger. Steak pie meat just lumps of some sort of meat that couldn't be cut through, peas cold and rock hard.

food wasnt brilliant, staff could be friendlier. toilets need a good clean. a decent menu but not a lot for vegans/vegies.

we have had christmas day lunch at the spread eagle for the last three years,last 2 very good 2019 christmas day lunch not worth the bother service bad attitude bad will not be going again.

Meat was faultless, vegetables bland, roast potatoes rock hard. Sprouts were hard too. Shame, we've had good meals in the past.

Having recently moved to the area (summer 2019) we’ve had several fantastic meals so opted to have our Family Christmas Dinner here. The pub was set beautifully for the day - lots of care had gone into setting of the tables! Our starters arrived promptly and were absolutely delicious. I had the soup - yum! A cheerful waitress cleared our tables and explained the process for our main course - easy! The kids loved that they could choose what went on their plates - happy faces all round! The food was hot and fresh, served with a smile too. We opted to have a short break after our mains, grab another drink - make room for puds! Within a few mins of letting our server know we were ready, we had our puds in front of us. Not too sure how I managed to fit in the chocolate roulade but WOW it was delicious. Couldn’t fault the food or service at all - will definitely be booking to come back again next year. Thank you to the team on shift for giving up their Christmas so we could really enjoy ours!

Booked in as a family group for xmas lunch and were promptly shown to our table which was ready. So good so far.

Just arrived back from Christmas dinner, can’t really complain about the price, starter was lovely as was the carvery main and desert but I would have thought we would have been offered a coffee and a mince pie?

Myself and the family have just had Christmas lunch here, very disappointing from the start, the table wasn’t ready for the time was booked which is fair for the time of year as it is very busy, the starters didn’t meet expectations and we had to ask what we had to do for our main meal as we were left to fend for our selves, the main course was shocking, wet plates, the Yorkshire pudding over cooked and the veg was under cooked.... once that was over we weren’t asked if we were ready for our dessert’s 25 minutes later I gave up and had to find someone to find out what was going on, 10 minutes later the dessert’s arrived, Mine came out cold and this was the last straw I got up and handed it back to a member of staff who wasn’t really bothered ...

Great meal and service - we are going back in December. Couldn't fault it at all. Just waiting for our next visit

Had an amazing night with Dream Parties at the Spread .Honestly everything was perfect.

with a group for a pre christmas lunch so there was a area reserved for us,pub was tidy and it did have a nice feel about it.some of the starters and sweets were a bit hit and miss in being served to us but the main was a carvery.the food was reasonably tasty but not exactly hot.beer we had was sunbeam and it was very good.staff were a mixed bag,the chap serving the carvery was good as was the girl who served some of the starters and sweets.overall a nice afternoon in a pleasant pub.

Came to the pub for a christmas get together meal we had pre booked a table for 6.30pm arrived at 6.25pm to find a huge queue with only 2 people who were expected to take drink and food orders and take people to there tables and check in hotel guests (The 2 behind the bar were unapologetic about the wait ) after waiting 10 mins we were taken to our table.

We came here on the 6th December to have a get together and a meal with work colleagues, Dawn and I also booked into the hotel for the night so we could both have a drink and be safe. After a wonderful evening of drinks good food and company, and a good nights sleep we were looking forward to our breakfast, we went over to the pub, and was told to find a table and the waitress would be over shortly to take our order and to help ourselves to the continental breakfast while we wait, there wasn’t any croissants so I asked if there would be any more being brought out to be told they would be out in 5 mins, half an hour later with 2 glasses of orange juice still no croissants, also no waitress to take our breakfast order, so again I asked when they were going to be brought out in 5 mins, still no attempt to take our order for breakfast either, after another 15mins of the three of us from our group who had stayed over, I went up to the man who was taking orders to ask if he could come and take ours, which he finally did we ordered 3 classic breakfasts with slight changes (no biggie you might think) still no coffee or tea and we were not asked if we wanted one after a further 10 mins of no one coming to us for our drink order I went to the bar to order our 2 teas and a coffee which the only things that came quickly and were hot. Another 20 mins past and no breakfast when it finally came it was mediocre at best and cold and then I was told that the croissants were out not by a member of staff but another customer, (the croissants were actually chocolate brioch) they were the only things that were hot, the waitress came and took away my plate where there was nearly a full breakfast on!!! (It was that bad I couldn’t eat it) and didn’t even acknowledge that there was a problem. I am disgusted and disappointed that after such a wonderful night it was ruined by the staffs lack of attention to detail, we sat down and disappeared or that is how it felt if I stay again it will be a maccy’s breakfast for me cause at least that will be hot and done in a reasonable time

I met a friend here for lunch and we asked Mel to take our photo, which she did very happily. Later while she was cleaning tables I asked if I could have a glass of water which she provided straightaway. A pleasant helpful girl with a lovely disposition. Well done Mel

Booked Here as we had been to Shrewsbury for the weekend and we had to pass here on route home, very quick service we had carvery very tasty.

Table was cleaned with wet cloth made it look drity.

Visited here after a Xmas shopping trip. Only intended to stop by for a quick drink but after sitting down, enjoying a drink and looking at the menu, we decided to eat here. Such an inviting place. It was steak and wine for £20 so went for that. My partner upgraded to the mixed grill and I had the sirloin which was really lovely but my partners steak was overdone despite asking for medium rare. The waiter was Luke and he was so lovely and helpful. Such a nice lad with a lovely smile. Another waitress was Lauren (pretty girl with blue hair).. she got us steak knives and was very helpful with getting us sauces etc. These two worked so hard tending to the tables around us on a busy night. They are an asset to you. It’s youngsters like this that you should be proud if. We will return again as had such a lovely experience on a rare child free night out. Thank you.

Came for a couple of days stop over, was made to feel very welcome. Lovely accommodation which was very clean and well maintained. Lovely food on both evenings with quick service. Overall had a wonderful few days at the Spread.

We called into this pub on a cold & wet Monday afternoon on our way to London. Admittedly we picked it as it was the closest one to the motorway with a charging point for an electric car, and it meant we could get some lunch as the car charged.

I recently visited the Spread Eagle and was very disappointed, as we first entered the pub we were greeted by a VERY rude and patronising man by the name of Graeme, as he was taking my order I found he seemed very rushy as if he wanted to wave me off very quickly, like I was too much hassle, I found him quite arrogant and uncomfortable to be around, his customer service leaves a lot to be desired, he could barley make eye contact with me. As I got to the carvery which I must say was very nice, props to the carvery chefs! then realised there was a offer of pigs in blankets, which we quite clearly weren’t offered up the bar by Graeme who was taking our order. Other than the poor service from him, another props to the young hard working staff who were well mannered and polite setting a good example of customer service.

Brought my parents to eat here Wednesday night and food was great. Carvery was brilliant and menu food was equally fantastic. Service was fast and very friendly, one waitress that was walking around with purple hair (think her name was Laura or Lauren) was fab, cleaned our table as soon as we finished and checked that everything was ok with food, was smiling and happy to help, a credit to the pub. Will be returning, great food and service:)

We go fairly regularly for Breakfast. Today we were really shocked at the great service we received. Treated like a paying customer rather than an inconvenience. The waitress couldn't be more helpful and it seems like there could be a new manager. The last one was the most anti customer friendly man you could ever meet. Well done guys.

Visited the Spread Eagle on a Thursday night, I was staying in the Inn, the restaurant is placed very conveniently next door for ease of access. My meal was brought out quickly by a very polite gentleman who later on made sure I was enjoying my meal. Breakfast was also a pleasent experience with a lot to offer. The whole team were super attentive and I would recommend to anyone staying in the area!