Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 437 in 477 in Wealden
Nº 86 of 90 Other cuisines in Wealden
Opinions
Sadly still waiting for my refund after them asking me to email them my details that I did 5 weeks ago
Abi F . 2024-01-12
MORE AT TripAdvisor
Got food for takeaway just a burger each with loaded fries. Once ordered was told it would be 20 mins so 25mins later went back and they said it would be 5 mins….well another 35min later the lady had to check where it was and came out with it 5 mins later. We got home and the burger had no flavour to it and the chips were just oven cooked chips with dry chicken and fake cheese sauce. Will not be going back again, what a waste of £40
Abi F . 2023-12-08
MORE AT TripAdvisor
We we on a Wednesday evening for a birthday celebration with my wife and son. We was greeted with a smile by the staff and asked if we had booked a table, we hadn't made a reservation but was found a table even tho they were incredibly busy. We didn't have starters and dived strip into the mains which I must say didn't disappoint. My partner had the triple stack burger and I have to say it looked not only huge but tasted amazing. I had the hot spot burger and instead of chicken I opted for beef. The taste and the flavour combination was absolutely delicious. I also upgraded to the fries to loaded fries with extra bacon and once again this didn't disappoint. Everything was absolutely spot on pardon the pun and the price was very very reasonable. The staff are very friendly and always have a smile on there faces and the restaurant itself is spotlessly clean with great decor. We will definitely be back for many visits I'm sure as this is a hidden gem amongst other very average rest in the area. Thank you so much guy's for making us feel so welcome and looking after us.
BRIAN S . 2023-11-23
MORE AT TripAdvisor
We ordered takeaway for the first time on Saturday night and it was all absolutely delicious. The brisket burgers were incredible, the loaded bacon fries were amazing and even the slaw was delicious. Delivery was on time and everything was hot and packaged really well. The best takeaway we’ve had in a very long time and easily one of the best burgers we’ve had. We’d love to visit the restaurant next time! We hope The Spot will be very successful in Hailsham!
Kimberley M . 2023-11-19
MORE AT TripAdvisor
I always like to support a new venture especially one that has the courage to start in the same premises after its predecessor closed - and it was good. I hope my review is taken in the spirit it is offered. The young lady waitress was lovely, helpful, knowledgeable and professional but, although fairly quiet we had to wait for 45 minutes for our one course to arrive. We were going next door to the Pavilion and we began to wonder if we would be on time. A kitchen hold-up posssibly but our server did apologise. I do not like my drink served in a marmalad jar with a handle! All the tables had water glasses. If this is how they do it OK but the glasses should be upside down to prevent ingress of 'foreign' bodies while sitting there on unoccupied tables. The paper napkins were so thin and useless that I have never ever seen one so skinny. My burger with brisket was OK and flourable but the brisket was very long and stringy and difficult to eat. The chicken and bacon with cheese was OK too but nothing to write home - or to trip Advisor - about. So soon after opening they were trying hard so we will go again but I hope they have taken aboard our observations. I accept it is' just' a Burger bar but it needs more front of house attention to details Good luck with it.
Jack B . 2023-11-01
MORE AT TripAdvisor
Had a lovely time. I had the Hot Spot chicken burger and I must say, the hot sauce is lush as was my burger however, my husband had the triple stack baddie which he said was super tasty but not really worth the £17, more like £13/£14. The beef patties were so thin and nothing like the picture advertised on Google (3 thick and succulent with a stack of onion rings on top) had the onion rings and all that was described but, the patties were way to thin. (Like a big Mac..sorry). The APA was lovely, never had this before, but was served in a Longman glass...ok not a huge problem, attention to detail (lots of eateries serve matching glasses....it's kinda part of it) hoping in time you'll start to serve Longman products with it being a local brewery. Service was great , staff super polite and v professional. This won't put us off going again as we did have a lovely time and only a bit of constructive feedback. Would recommend for the hot sauce !
JenJames2004 . 2023-10-16
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81 Opinions
When the next day, you’re still talking about how bad the service was, and watch every table you arrived before get served, eat, and leave. Literally lunch was over before we got served our lunch. Service was friendly on arrival, but that’s when it ended too. No one wanted the warm-ish food when it finally arrived. We didn’t leave a tip, and that’s super rare to annoy us that much.
1723 Opinions
What a dissapointment. Booked tablet for 7pm our starter was served on burnt enamel oven dishes with 5 mushrooms for the breaded mushrooms starter. Waited 50 mins for the main. Mixed grill all the meat was burnt black as charcoal underneath. Hunters chicken cooked so much it could not be cut with a knife. Ended up getting our money back.
1420 Opinions
Visited for dinner. The menu was very different from the one on their website, but still a good choice and great quality food, will ba back!
94 Opinions
We visited your cafe for tea and cake and the customer service we received was appalling, the tables were dirty and not being cleared or cleaned. We won’t be back.