The Smooth in Guildford

Not recommended. The milkshake was thin and tasteless (not at all thick and creamy). Just some mixed milk with a little squirty cream on top. The smoothies amount to blended fruit (a cheap way of bulking the smoothie). A smoothie without fruit was not available. When I asked for a thick and creamy smoothie she gave me a puzzled expression (spoke little English). Very disappointing. It would seem the ownership has changed hands.

absolutely ridiculous prices. £3.50 for a small scoop of ice cream. The ice cream had been in the chiller for so long that it had a dark film on it and the ice cream actually had ice flakes. When we said we didn’t want it based on the price the staff refused to accept it and said we would pay one way or another.

This place is a hidden gem! We were looking for a place to chill and eat something sweet when we discovered this establishment. The place was nice and the ambience was relaxing but the most notable part about the experience aside from the food was that the staff ; including the owner were 100% nice. They were supposed to close in 30 mins but they stayed later than that to accomodate our group. Food wise. We tried there ice cream and the owner gave us some pancakes to try and it was really good. We will definitely come back to try some other food in the menu. P.S they do NHS discounts