The Smooth in Guildford

I have always used Greggs for years but only for their hot sausage rolls. I saw that the Guildford Greggs had changed a lot last time I went in and sadly one bite of my sausage roll confirmed that, like everything else in the UK, it has finally hit rock bottom. The taste was SO BAD AND DIIFERENT that I spat it out and threw away the rest ( in a bin). The pastry was awful and that certainly was not pork inside!!! Goodbye Greg's, you are now really dreadful.

The quater pounder provided had minimal filling, 1 slice of lettuce, nothing else, my son was visibly disappointed in a treat he had (My burger was also very poor in its construction, limp, slim and compared to the advert , a triump of advertising over production). Been looking forward to for months. My other sons plant burger was good. Time to step up and deliver decent value and produce.

Food awful. Shall never eat here again. We have been dining here pre-show from the days when it was a proper restaurant. Now it is 'a cafe' but the standard has fallen disastrously, even for cafe food. This week was the 2nd time in 3 visits when we have been unable to eat our food - overcooked ready food, dried up, hard and visibly burnt. I don't know how any self respecting cafe would put food that is so obviously dried up and burnt, in front of a paying customer. Complaint was met with a refund and a smirk from manager. Not an inspiring response.

The building itself was unbearably hot and I felt sorry for the staff working in those conditions. However, she was very friendly and efficient. Tables outside had lovely views but could have done with a wash-down. Coffee was good.

Really lovely driver, friendly and efficient!