The Slug and Lettuce in Reading

Kitty was lovely and beautiful! Excellent service, we had the best time. Will definitely be coming again

Brilliant bottomless brunch from Kitty!!!

Very disappointing Bottomless Brunch last weekend. Our waitress clearly did not want to be there, she made us feel very unwelcome from the moment we arrived. We felt uncomfortable asking for more drinks, bearing in mind it was meant to be bottomless, it actually felt like she was avoiding coming over to our table so we were left with empty glasses a lot of the time! After 1 hour in, we had to ask if we could order our food as she hadn’t offered to take our food order at all! Very disappointed with what should have been a great afternoon for my sisters birthday!

We booked a two-hour bottomless brunch for my birthday and were excited for a fun afternoon, but the experience started off on a sour note. Upon arriving, we waited 20 minutes just to get our first round of drinks. The waitress serving us looked like she had no interest in being there, and every time we asked for another drink it appeared to be too much effort and we were left waiting far too long. She didn’t crack a smile the entire time, which made the atmosphere feel unwelcoming compared to previous bottomless brunches we’d experienced. The lowest point was being served rum and cokes minus the rum! after witnessing her talking to the bar tender with the order and high fiving it would appear this was done deliberately. When we complained, someone else stepped in to finish our brunch with quick service and a much friendlier attitude and face. She even added extra time to make up for what we’d lost earlier, which was appreciated. Unfortunately, the poor service at the start left a bad taste in our mouths. I’ve been to many bottomless brunches before, and this was by far the worst service I’ve experienced. A disappointing start to what could have been a great afternoon.

Katie was amazing!! Made the experience!!

Bottomless brunch was great. Drinks kept flowing, with no waiting time. Katie was a fantastic host and very accommodating.

Katie was phenomenal at our Bottomless Brunch. Very attentive and kept the drinks coming.

In response to my partner’s complaint about poor portion sizes, I was actually given even less chips than him so what Slug and Lettuce have replied is a lie and even if my meal had been ‘over portioned’ that is not justification for giving him less or the server’s attitude and lack of apology. She was extremely dismissive and walked off without resolving our complaint. We just didn’t expect so little food for the price we paid.

Edit: More details I had a table booked for brunch at 11am, not too early but was one of the first people to arrive. The place was prepared for all the upcoming reservations. Both chairs I sat on were sticky, all the menus as well as the table. I went around to check out of curiosity and all the tables were - must be the cleaning method. By unfriendly, I mean that our only encounter with the staff was to show us our table (only hand gestures) and bring us our food and drinks (again using no words). The food was below average and the table, chairs, and menu were sticky. It was self service only and the staff were unfriendly.

Ticara was Amazing would recommend her

Undercooked fish with handfull of chips. Staff told me to my face I have to pay for a new dish if I want more chips. Just go to spoons...

Our server Kitty was amazing, she was very polite and helpful! Will definitely be returning!

I came in with my Forster a long time, our waitress Kitty was an absolute delight and was attentive to all our needs when it came to food and drinks. Will he coming back!

Didn't have food so can't give a rating,but was in Reading for the weekend and was a nice place to go for a drink in the evening.

Katie is amazing, so efficient and friendly!! Give Katie a pay rise, she deserves it 👏😃

Great atmosphere and service always 10/10 Katie at Riverside is fab. Fast on drinks and super lovely. Definitely recommend brunching with slug!🥳

Katie was absolutely fantastic, made us feel so welcome and was just an all round great server

Katie was the best host and gave us immaculate service and a great experience would highly recommend her!

katie was the best server so quick and very efficient!

Katie was great. Bottemless brunch was amazing.

they don’t let us take the rest of our food for take awat

They don’t let us take the rest of our food take away!!!

Drishti M was an absolute dream! She was so assertive, and made us feel important and valued ! We love her !! 🙌🏻❤️

Kitty was amazing , very good customer service!

Ticara was an amazing hostess! Would come back just from the service she served

Ticara was amazing. Lovely to speak to and always had smile. Brilliant service would definitely come again.

Ticara was so lovely and helpful

Tircara was very welcoming and looked after us the whole time

As a first time bottomless brunch I really wanted to give a better review. Don't get me wrong, the waitstaff were very friendly, the drinks tasty and the food good enough. But paying £38 for what was essentially 3 drinks each / a meal which for me came 25 minutes (or more I really can't remember) too late. We managed to get a 4th drink only after being told "not yet" (at a bottomless brunch mind you) and having to haggle. To be fair our waiter/waitress (I'm not looking to get them in trouble) was super lovely and managed to snag our table another round (however I had to a little early). We managed to work out that it probably would've been cheaper to buy the food / drinks without the deal. The burger I had while quite good only had 1 rasher of bacon on it. It was excellent bacon but I'm sure the business wouldn't collapse if you threw in another one. It was very busy so I'm sure the staff were just under a lot of pressure, perhaps better to go at a less busy time. 3/5, would recommend but pick your location/time carefully!

Love coming to S&L, awesome cocktails and great service from Ticara and Niven ✨

Lovely bottomless brunch and looked after so well by Leera

Fabulous afternoon boozy brunch looked after by Leera, who was the hostess with the mistress x

Great bottomless brunch. Excellent service from Leera.

The server Steve was so efficient and excellent making sure we were well stocked and fully looked after us

Amazing bottomless brunch had on Thursday evening. The Service was amazing, thank you Katie for being a fab waitress!

Got served after others that came to bar. Watched the chap make our Long Island Tea cocktail which only had one measure of alcohol, 1/2 measure of sugar mixture and loads of ice and coke. Very poor.

Me and my husband went for brunch today and had a lovely experience. We were greeted by a lovely host Kitty who was helpful with the menu and how to order. When the food came it was well presented and tasted great! We also had our dog with us and is very pet friendly! Would definitely visit again

A lovely experience, server Kitty was wonderful and food was on point. Thank you!

Maddy was very good she needs a raise, kept on bringing new drinks over and was very chatty, she should be a supervisor 10/10 a perfect host

katie was the best she is a credit to this company thanks to her we had the best time, she was so friendly and the service was great, she made the experience :)) xxx

I was served by this lovely girl called kitty and friendly gentleman called dom. I asked what cocktails they would suggest and they suggested zombie which was fabulous.

Service was excellent, vibe was fun, couldn’t have enjoyed my time more. Katie, our server, was also fun, lively, and excellent

I walked into Slug and Lettuce Riverside feeling disheartened and sour about the world and life. I wondered what would aid my ailing heart? And I found alcohol was the perfect antidote! After four espresso martinis, I suddenly felt rejuvenate with the world! No longer did my heart feel distraught at the prospect of a winter of Trump! No more was I plagued with the dreams of a world besotted by a galaxy wide jihad designed in my own mind, and forged in the eyes or my mother's multi-milenia old religious sect. In short, I was now the Messiah! Also, Katie is excellent and deserves a raise!

Our server Kitty was incredible, we got some lovely food including the chicken burger. Drinks were lovely.

Had an amazing night out with friends in Reading town centre and i have to say how great our experience was at Slug and Lettuce. Our bartender, Kitty, was extremely friendly and chatty and of course made perfect cocktails, will definitely be returning soon :)

Good food and atmosphere. And a decent place to drink.

Katie is absolutely amazing at her job, she made sure our drinks were always topped up she is a lovely girl and i really appreciated her service throughout the night!

Kate was our host for a bottom less brunch. Kate was very polite, had a lot of knowledge with cocktails. #teamkate.

Katie was honestly was honestly amazing love her loads

I think the bar staff should be properly trained. The drinks weren’t great tbh. 18/10/2024

Drinks on point, great service and a lovely venue

Had the best time at slug !! Really recommend to come here for some drinks with friends!! Staff here incredible, Maddy really stood out and made our experience the best!! Best drinks and best food!!

We were served by the new lady named Katie in riverside in reading. She was attentive and kind. Would recommend 100%!

Slug was amazing i really enjoyed the service and food provided to us within only 2 hours. would recommend always

Kimberly was amazing and made sure our drinks were always topped up at bottomless!! so worth it

Ask for kinberly, she is excellent 💃🏽🥂🙌🏽

I dropped my wallet in the pub without knowing. Then the next thing I know a young fella tapped me on the shoulder and gave it back. After that drinks were on me. Great atmosphere, friendly staff and I will visit here again.

The service is slow and quite rude. I stood there for a while and they kept serving people around me even though there was apparently a “queue”. I kept my cool anyway but that was so annoying. Good thing they have QR codes on tables so just use those to order. The bar staff are rude. It’s pretty but loud so if you’re having a fun day out to party hard it’s worth it, if you want a drink and a chat then go elsewhere.

Best Brunch Maddy was a great host, highly recommended coming, it's the little touches that made it so nice.

Niven is a fantastic bar tender with such class. He can do magic with cocktails. Then they taste amusing

We visit slug and lettuce for my birthday - after seeing reviews from the oracle website that customer visits where down. staff where very unfriendly and seem like you where bothering them to serve you. Food was serve cold badly cooked ,and my wife found egg shells In her food. We ask one of the bar staff to call the manager 15 min waiting and I addressed a lady beyond the bar who confirmed that she was the manager- I asked if she was told by her staff that a customer wanted to speak to her!! She replied that she wasn't told by her staff and she didn't offer a apology for the wait . We told her of the food having egg shells In it, there was no apology just she would let the chef know. We were offered a refund but the staff or manager didn't go out there way to make things better - a very lack of customer service or care for customers. Our last visit I might aswell gone to Macdonald's for my birthday lunch .

We did bottomless brunch Maddy was so accommodating and really kept on top of our orders had such a great time! Thankyou Maddy!:)

Steve was great didn’t eat so can’t review the food

Brunch was really good, food & drinks were lush. Brilliant service from Maddy, who was so lovely, explained everything & looked after us :) Will def book again!

Ticara made our experience amazing, such great service!! Had the bottomless brunch and the food was also delicious! Great value. But again massive thanks to Ticara!! -------------‐-----------Visited this site again and this time thanks to Nabs, Maddy and the whole team who provided amazing service!

Maddy served us and was amazing

Maddy is great the best love Maddy thank you

Maddy was lovely , super chatty and gave the best service.

maddy was amazing came for my bday and was a fabulous vibe!!! x

Came for bottomless brunch, Maddie took amazing care of us

Our server Maddy was very attentive and lovely, we had a very lovely brunch experience!❤️

Kimberley went above & beyond to make sure our bottomless brunch was perfect. We were celebrating my birthday & she definitely made it a special one. The service was quick & cheerful, we’ll definitely be back soon! (Table 05, Emily & Emma❤️)

A lovely bottomless brunch celebrating my girlfriend’s 21st birthday. Fantastic service from maddy, our drinks were never empty and she was very attentive and welcoming. We will be returning!!

Such good service and amazing food drinks. Servic especially good from Ticara xxx

Tiara was lovely and kept coming back to check on us!! Such good service xxxx

Such lovely food! And amazing service. Bottomless brunch (evening) so enjoyable. Lots of music, very good night!

Maddy was a lovely server and overall person, she was so accommodating of an allergy and made us feel so comfortable. the food and drinks were amazing as well 10/10!

Had a lovely time at the bottomless brunch celebrating both me and my sister going off to uni with my mum. Maddy gave incredible service - being very attentive and kind even while dealing with other larger groups. Never waited long at all for another drink and was so accommodating and polite.Couldn't recommend the bottomless brunch (or maddys service) more!

Had a bottomless brunch, Kimberly was our waiter she was lovely and kept topping up our drinks as quick as she could :)

Hannah was amazing she looked after us so well xx

Hisf. Bride. FS land OFI uro Irwin grypi

Had a bottomless brunch and Kimberley was our waitress. It was amazing, couldn’t recommend more

Kimberley was an amazing host made sure we had the best brunch possible 100% would recommend to anyone in Reading!

10/10- we did a bottomless brunch and had lovely food and amazing waitress Kimberley! She always made sure we had drinks at all times! She was lovely!

Hannah was amazing! Definitely recommend the bottomless brunch!

Kimberley was an absolute joy! The best service I have had in a long long time - keep up the good work

Was good service and Kimberly was amazing x thank you

Amazing, Kimberley was the most amazing host! Very swift and attentive! Had a brilliant evening with a friendly host. Drinks were served in a timely manner. The food was sublime.

Kimberley was amazing and really looked after us,

Kimberley made the whole exasperation the best was great with making sure we had our drinks full at all times

Amazing xxx so welcoming and such a good server. 10/10 xxxx

Had a lovely lunch .sat outside and enjoyed the view . Good food and cocktails. Staff were excellent and friendly. Would recommend 👌

Nice location. Friendly satff. Good menu choices. Prices what you expect for a nice venue. Could rethink the 3 legged tables out… prone to tipping. Good overall experience 😁

Hannahwas fantastic! Her service was quick and friendly, and she made sure our night was extra special. She recommended cocktails and always had a smile on her face. Definitely made our visit memorable. :)

We went in today at around 12:30/12:45 there was 7 of us we ordered quite a bit of food and drink, the waitress that served us had zero manners and terrible service she brought our first plate over and slammed the hot food down in front of the baby on our table and walked away. We were given no cutlery, and when they took our food away the waitress dropped stuff off the plate onto the table and just left it. The desert waffles were burnt and hard, we had to just leave in the end as it was easier than asking them to correct their mistakes. The manager didn’t seem to care too much either. We’ve never experienced such disgusting service.

Kimberley was awesome. She did a great job of keeping our table full of drinks

We had to get out the rain and decided to sit in the slug and lettuce on our day trip to reading. we was served by a staff member called Hannah and she was very lovely, polite and chatty.

Absolutely amazing!! Shout out to hannah for making it such a lovely evening, cheap dinner menu with banging food!! Recommend shredded chicken x

Kimberley was a brilliant waitress, very friendly and helpful. Regular checkbacks for drinks made sure bottomless brunch was very worth it. Food was tasty too and whole place had a nice atmosphere.

Amazing service by Kimberley great food and drinks too!