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3.9

Based on 6.165 opinions finded in 2 websites

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Nº 562 in 759 in Isle of Wight

Nº 165 of 222 British in Isle of Wight

CUSTOMERS TALK ABOUT DISHES WITH..pizzacookedcoffeecheesepaysteakroastpotatoesmustturkeychickenbeautifuloldvegetablesmeatladyfish

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Great pizza, perfect family experience amazing staff very attentive very happy and funny would recommend this to anyone coming to the Isle of White for a family meal

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Jae . 2024-10-31

MORE AT TripAdvisor

Very poor service! We arrived at a quite time (many empty tables) and waited at the sign to be seated..... and waited.... and waited. Five staff walked past us in the 20 mins and all stated it wasn't their job. The queue behind us mounted up. When finally someone came to seat us we decided to walk out, along with two other families in the queue as the staff members had a disagreement about what station each of them should work at. Definitely needs better management and staff training. Can't say about the food as we didn't get any in the end.

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Samantha A . 2024-10-28

MORE AT TripAdvisor

This is one of the most underrated pubs that I have been to in a while! The price is very reasonable, the portions are great, the carvery is lovely and the staff are wonderful!

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Morgan . 2024-10-24

MORE AT TripAdvisor

Amazing place, had a really lovely meal here the other night. Carvery chef was really friendly and informative. The old lady behind the bar Donna I think her name was really friendly.

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Paul c . 2024-10-21

MORE AT TripAdvisor

Great quick service and lovely atmosphere. Will defo be back when we are back on the Isle of wight. Also great value for money when you have the whole family with you.

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Lukasskywalker25 . 2024-10-21

MORE AT TripAdvisor

Had a lovely Roast Carvery for takeaway from the Sloop inn, cheap on the price and tasty! They also helped out with a parking notice and closed this instantly- top service! Thank you again 😊

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Reece Lyons . 2024-10-19

MORE AT Google

The Sloop seemed like they were having an off day, as two meals were forgotten about. However, they more than rectified the issue with free drinks and desserts. Overall, it was definitely a positive experience, but they can easily get 5 stars if they get more organised. Also, big shoutout to the effervescent man doing the carvery. He was very entertaining and friendly.

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Joel Spiers . 2024-10-18

MORE AT Google

Very very long wait for our food order considering the place was quite empty could wait any longer for our afters hat to get our money back

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Kevin Taylor . 2024-10-17

MORE AT Google

Staying nearby, we visited on a weekday evening for dinner. Ordered via the qr code & had to wait nearly 45 mins for 3 pizzas to arrive. They were great pizzas, but the wait was frustrating. Our dips didn't arrive until we'd almost finished. Ordered a sundae using the qr code again and had to chase for the bowl - the area to make the sundaes was messy; sauce and sprinkles everywhere & the ice cream was pale yellow...

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Emily Weekes . 2024-10-16

MORE AT Google

Had a fabulous breakfast at the sloop today.Elaine waitress was extremely helpful friendly and courteous and kerry the head chef came and spoke with us to ensure if everything was good which it was. Would definitely recommend this establishment and will be returning.

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Martyn Thomas . 2024-10-14

MORE AT Google

First time visiting the sloop Inn and I would highly reccomend, the chef was very chatty and friendly, staff were also Lovley and the food was amazing! Great service. We had a homemade pizza and carvery which was hot and very delishious. Enjoyed the food so much we came back for breakfast before our travels home. Again food was hot and great choices. Highly reccomended if your visiting the island.

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Emma Ballard . 2024-10-14

MORE AT Google

Is there another number I can contact to get this fine cancelled? I've been calling the past 4 days and no one answers or calls back after leaving voicemails!

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Russell Maidment . 2024-10-14

MORE AT Google

Excellent service ,good value for money,friendly,excellent food,

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Josh Gibson . 2024-10-14

MORE AT Google

Great carvery. Staff very attentive, also the man who was carving the meat was a great entertainer.

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Vicky Wilson . 2024-10-12

MORE AT Google

Absolutely delicious carvery, choice of 3 meats and lots of different veg to choose from. I had a small carvery and it was huge. Staff were so friendly and welcoming, nothing was too much trouble. Huge menu and lots of choice for everyone. Toilets could do with a lick of paint. Maybe some better lighting as place seemed a bit dark. Overall a really great meal and experience. Will definitely be going again.

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Ms D . 2024-10-10

MORE AT Google

Excellent in every respect, staff were very professional, a credit to the company and community, especially the lady who served us at the bar , no matter how busy it was she was excellent , all the staff were cheerful , even when it got really busy , well done

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Robert Irwin . 2024-10-06

MORE AT Google

Lovely place to stop off before getting on the ferry👌

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Darren Chapman . 2024-10-03

MORE AT Google

Nice food, friendly staff and clean pub. The beer selection could have been better, but we all like different beers .

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Mike Davies . 2024-09-30

MORE AT Google

Toilets closed for Gents cubical.

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Alan Mendies . 2024-09-29

MORE AT Google

Great lovely position with beautiful views. Food really good and great value. Staff went above and beyond. Will definitely be back thank you 😊

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Ann spriggs . 2024-09-27

MORE AT Google

Beautifully cooked food. And great atmosphere. Reasonable prices too. The staff are very friendly and helpful. Brilliant place! Ruby even helped me take some meat home for my dog!

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Susann Carn . 2024-09-24

MORE AT Google

We went back to The Sloop after not visiting for over a year when the food was atrocious and the floors were dirty.. Well,it’s got worse.. We didn’t think it could get any worse,But I’ve honestly never eaten a carvery that tasted so bland,uncooked and just awful.. The potatoes were tasteless,The stuffing had no flavour at all.. The carrots and peas were rock hard like they had just been taken out the freezer to defrost and that’s it.. The gammon was really salty.. The home made mash had a sour taste.. The whole meal was awful and we all left our carvery’s after paying over £50.. I’m not one to moan.. I’m laid back and take everything in my stride,But this was honestly the worst meal ever.. It was also warm and the place & floors were so dirty.. We won’t be going back and definitely won’t be recommending it to anyone.. Flies all around the food area aswell.

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Claire Phillips . 2024-09-23

MORE AT Google

Went for my daughter’s birthday. 5 carveries and 2 Mac & cheese. All meals were bland and tasteless. Lesson learnt!

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Kay Pearce . 2024-09-23

MORE AT Google

Visited on 22nd October. Great service. Carvery up to its usual high quality. Only exception was beef too tough this time which is very unusual. Elaine was very cheerful and friendly.

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Carole Harding . 2024-09-23

MORE AT Google

bar girl was very pleasant, The carvery what there was, was awfully, there was only one choice of meat, roast potatoes were cold and hard, veg was cold and lumpy and don't get me on about server behind the meat counter wiping his nose on his sleeve. I was not surprised to see a cut and pasted response from the the owner/manager, like he has done on so many negative feed backs received, how about doing something original.

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Robert Heathfield . 2024-09-20

MORE AT Google

We came to iow last year and the Sloop was recommended for Sunday lunch we liked it that much we came back again this year.The food was very nice as were the staff.We were mortified that a customer Sat her dog at the table with their party and proceeded to feed tge dog from her plate. We are all dog lovers but hiw was

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Kay Worthington . 2024-09-19

MORE AT Google

A nice carvery for £9.95 you can add a couple of extras like pigs in blankets. The first time we went the carvery was not serving so we had to order alternatives from the menu. 2 courses for £12.95 which was nice. We established that the carvery finishes at 15.00 and starts again at around 16.30. On the second visit we had the carvery and this was very nice. Plenty of gammon, beef and turkey given and a selection of veggies. If I had one criticism it is that the roast potatoes were a little hard.

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Stuart L . 2024-09-19

MORE AT Google

Slow service. No local drinks. Guinness was almost a no. Food smelt and looked good in the carvery. Didn't stay to eat. Car park but you have to enter your reg when you go in. Garden is nice with lovely views and a sweet cat.

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Becky Philips . 2024-09-18

MORE AT Google

Just been here was absolutely disgusting food was vile I watched one of the chefs finger my pizza rolls and took them off a tray with a dirty knife that had clumps of other food on it. my macaroni was definitely made from a box, the orange juice tasted like water with a scoop of sugar added I went to go change it to just a water but no took 20/25 mins to get that Done so I just left it me and my boyfriend both had a couple bites of our food then left never am I coming back here again vile food also may I add the younger chef was walking around with his hands in his trousers disgusting I’m livid !!!

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Maddison Holland . 2024-09-16

MORE AT Google

Been tonight and had a lovely meal would highly recommend this place friendly staff and great food perfect evening had by all

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Lisa Phillips . 2024-09-16

MORE AT Google

we had a carvery vegetables were cold, chef who was slicing the meet if he had spoken to us like he did to the person in the queue in front of us we would of walked out he was really rude and appeared to not wanting to be serving people.

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Sheila Cook . 2024-09-16

MORE AT Google

Kerry the chef makes amazing fried bread for the breakfasts

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Charles Hall . 2024-09-12

MORE AT Google

I have visited here for the buffet breakfast for some years now. Always a fantastic range of food available and a lovely friendly service. I adore my mornings there at weekends or on a day off, chilling out looking at the river views and just relaxing with my feast. It's dog friendly and my Buddy used to enjoy it there and the odd sausage or two!! Great to go to for food then walk it off after at Firestone or along the train track. Sadly he's no longer with me but I still enjoy a visit to the Sloop and a walk afterwards. Hats off especially to Kerry the Chef who cooks the most lovely runny eggs and is always so pleasant and friendly. And to Elaine who is lovely.

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Kim Hammond . 2024-09-12

MORE AT Google

Nice pub in a great location, the views out the back of the pub are great, when the sun is out. Staff are friendly and helpful, food is great , the breakfast is a great way to start your day off. Or a carvery for lunch and dinner. We always call in when we are in the area.

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Karl Talbot . 2024-09-11

MORE AT Google

Ordered 2 pizzas, took best part of an hour to arrive. Floor carpet doesn't look like it's seen a vac in months, crumbs everywhere. Tables sticky, menu sticky, bar sticky. Won't be returning.

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Claire Hamm . 2024-09-07

MORE AT Google

£100 fine for not signing car registration in 'the book' What a way to look after loyal, local customers

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Charlotte Hook . 2024-08-31

MORE AT Google

Came in for lunch with my family the other day and received amazing service and the food was quality Defo recommend the Katsu Banquet 😋😁

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Finley Burn . 2024-08-31

MORE AT Google

Beautiful roast dinner for all of the family and was originally put off by reviews of huge queuing and lengthy waits for food service. I saw none of this and think if you plan for a quieter time of day the service is superbly run.

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Beans S . 2024-08-29

MORE AT Google

Currently closed due to a leaking roof! Not sure when it will open again.

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Terry Pryor . 2024-08-26

MORE AT Google

we went into the sloop and the service was amazing especially from one member of staff her name is barbara we had been waiting for an hour for our food and she went above and beyond for us she was the only interested member off staff that i talked to her service was amazing she deserves more recognition for her great serving skills she was helpful kind and respectful i hope she gets recognised for her service and hopefully a better a raise/promotion

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Aaron Flanagan . 2024-08-22

MORE AT Google

Very slow service, got to Carvery no gammon no beef not good at all 1.5 hours wait for our grandsons pizza’s the Same for a bacon and cheese burger .

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Les Hudson . 2024-08-21

MORE AT Google

Burger tasted ok not alot of flavour, VERY small meal 9 chips with the adult burger! Chips were disgusting and over cooked. Would not recommend and would not go back!

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Samantha Brand . 2024-08-20

MORE AT Google

Dried out ,frozen veg . Disgustingly left to disintegrate in the dishes. Roasties inedible as rock hard. Total disgrace

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Jane Harvey . 2024-08-18

MORE AT Google

Male server for lunch carvery on 17/8/24 was very sloppy . Absolutely no interest in his job. Dropped some turkey on the table top and continue scooping it up for customers! Horrendous hygiene! Bar staff were friendly

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David Smith . 2024-08-17

MORE AT Google

Nice Stonehouse alway cheap and great food.

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P Dig . 2024-08-16

MORE AT Google

Went with a mate for a bite to eat, we were going to have the carvery but thankfully we looked first. All the veg looked as though it has been sat for hours, the peas looked dry, potatoes barely looked cooked no colour, cauliflower cheese looked dry as anything and the meat looked as tough as old boots for the chef to cut through. We ordered drinks, the barman didn't understand humour and our banter was received with a look of a puzzled person. We then sat outside as we both smoke, we literally only saw one ashtray so ended up having to stub our butts onto the floor. All the tables look like they could've done with sanding down and repainted. We both ordered hot and spicy prawns (£4.99) with a spicy honey sauce. They were not spicy at all the sauce was just honey from the taste of it. My mate ordered the scampi which looked like it had been fried to within an inch of it's life, I had the porker burger which tasted ok however there was no hot sauce in the burger as was stated on the menu. We would've complained at the time however it took them almost 50 minutes to make and serve our food. We noticed people who came after us and got food before us which prompted my mate to go and enquire about our food. He saw it sat on the serving plate so how long it was there is beyond me as there wasn't a lot of temperature to the food when it arrived. Probably won't return due to the standard of food.

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Scott Francis . 2024-08-15

MORE AT Google

Lovely meal as always, thank you Donna

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Andy Storer . 2024-08-14

MORE AT Google

It’s a bit rubbish. The environment is shabby and dirty, the service is slow and odd. The roast was pleanty full but lots of it (including roast potatoes) were over cooked and or had been under the warmer too long and so inedible. They even mucked up cocktails serving everything in a rather sad looking tumble rather than the glass in the pictures. They had also run out of some simple elements of drink and food.

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Poppy E . 2024-08-14

MORE AT TripAdvisor

Lovely place for a meal with friends and family

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Samantha Mackinnon . 2024-08-14

MORE AT Google

Fab visit as always. Thank you Donna and your lovely staff

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Kay Burns . 2024-08-14

MORE AT Google

Never been before but thought me and my boyfriend should try it out, we sat down and ordered our food on the app, took 20 minutes after ordering to receive our two pints of coke and then another 40 minutes for our food, when it arrived the chips where soggy and low quality, my pizza was dripping with grease and just tasted rank, the food is way to expensive for what you get, i would’ve rather went wetherspoon’s. never returning again.

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Jess B . 2024-08-13

MORE AT TripAdvisor

Amazing food, great carvery, friendly atmosphere and service as well as a lovely location. The sundae was the best I've ever had (strawberry shortcake sundae).

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Alexander Abbott . 2024-08-13

MORE AT Google

Pretty decent carvery, roast potatoes not great though. Everything else was great

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Carla Jackson . 2024-08-12

MORE AT Google

Been coming to the island for over 15 years and never been here before, we will certainly be going back, great value for money, great food, shame about the ketchup 🤣

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John Milne . 2024-08-12

MORE AT Google

Breakfast was delicious and staff were very pleasant and helpful and we will be back Well worth the money

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Jesstagz . 2024-08-12

MORE AT Google

Great carvery this lunchtime. Julie was very helpful and friendly. My Grandson reckoned it was the best roast beef ever.

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Michael Stott . 2024-08-12

MORE AT Google

What could be a lovely pub with its great setting , I felt as if it could do with a strip out and deep clean , it was disgustingly filthy with sticky dirty tables a chairs carpets and floors , it felt like it is run with I don’t give a c- -p attitude . Food was dry overcooked and lukewarm. I saw a waiter using his hands to put someone’s burger back together at the counter as it had come apart on the plate , How they got a five star hygiene rating certificate - I don’t know.

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Alastair Whitlock . 2024-08-12

MORE AT Google

A vary dirty place food not great all out of tins or packets don’t go there

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Alison Vanbeirendonck . 2024-08-12

MORE AT Google

Went Friday evening the food was cold, the potatoes where rock hard. Waited 40 mins for a kids pizza, gave up on the deserts. Service was poor. Fire alarm went off as the lady preparing food kept burning it all

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Mark Shaw . 2024-08-11

MORE AT Google

Been coming here for a few years know food service and atmosphere all great recommend The Sloop Inn always 👌

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Susan Gamman . 2024-08-09

MORE AT Google

Great food love the all you can eat breakfast fill you up for a day ahead,also good value for money.This is the second year we have been here had the breakfast 3 time this hoilday cannot fault it fill you up for the day

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Lee Gamman-mcadam . 2024-08-09

MORE AT Google

This pub is part of the Stonehouse group. The pub does a nice carvery plus pizzas and a small alternative menu. Inside is quite large with plenty of tables. There is a smallish outdoor space overlooking the river. The pub has a small carpark that's free to use,but don't forget to enter your car registration on the screen when you arrive. I would say the venue is fully wheelchair accessible, including the carpark. I believe it is dog friendly.

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Paul Henshaw . 2024-08-08

MORE AT Google

Lovely place with a lovely landlady

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Matt Perchard . 2024-08-07

MORE AT Google

Had a lovely carvery here on our way home off the island

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Ky Ingram . 2024-08-07

MORE AT Google

Been here for a carvery several times now, which seems to show we like it. The staff are friendly, food is tasty and you take what you want at the carvery. Meat Free option available, kids carvery available with pudding included, and it is dog friendly if you wanted to bring your pup.

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C J . 2024-08-06

MORE AT Google

Excellent value carvery, friendly staff. Plenty of outside seating beside river and moorings. Lovely place to spend a couple of hours.

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Daniel Mcdermott . 2024-08-05

MORE AT Google

Food was ok, but if we’d have known you allow dogs in we would have gone elsewhere. We arrived at the “wait here to be seated” sign and no one arrived, so I went to the bar. We were then told “table 9” with no offer to show us where the table was. The chef carving the meat was possibly the slowest person you could have chosen, trying to make un-funny jokes to cover his slow speed. We ordered desserts and half way through we discovered a piece of plastic in 1 of them. The waitress did apologise and said it was from the plastic wrap around the cake, thankfully it wasn’t my young niece eating that cake. All we were offered was 1 free drink. Not sure it’s somewhere we’d visit again

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Erin Newport . 2024-08-05

MORE AT Google

Breakfast has become a common staple of our weekends. Decent sausage on the buffet. Hot fresh and satisfies our large appetites! Staff work hard and provide a welcoming environment. Worth a visit!

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James Miller . 2024-08-04

MORE AT Google

Oh wow, where to go with this… stopped for breakfast before the ferry as had been told it did “great breakfasts”. That may be true, but it also does astoundingly bad service. After confirming we had 4 in our party, and ordering 3 breakfast rolls and a juice at 11.12, at 11.35 there was no sign. On querying, the slightly dazed staff member seemed firstly surprised that I’d ordered food from him not 20 mins earlier (there was only 3 other people in the restaurant) and secondly put out that I was qeurying the pace of production on a bacon sandwich. After shuffling off and checking he confirmed they were coming, and indeed they were - 2 of them anyway - another 20 mins later. What did arrive was very much “to a price” shall we say. The whole place seems a bit hit and miss - a metaphor than can be extended to the car park that is very tight and we saw several near misses in an hour. It’s ok if you need to kill an hour, otherwise avoid.

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Andrew Lowerson . 2024-08-03

MORE AT Google

Fooa and ambiance were nice and the service eh not too bad🥴.

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alan antony . 2024-08-01

MORE AT Google

Great value for money carvery. Very popular so the carvery is constantly refreshed. Try the carvery calzone pizza, for an absolute winner.

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Clive Rothery . 2024-07-31

MORE AT Google

Beef sandwich - Horse radish sauce has not seen a horse, nor radish. Beef something like out of a shoe factory. Unattended meat in the carvery section - didn't trust it Pizza - cardboard base with charred edges topped with an assortment of bland and wet vegetables. Required copious amounts of pepper and ketchup. Food took 45 minutes to arrive, drinks 20 minutes

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HussDog . 2024-07-31

MORE AT Google

Without a doubt the worst dining experience I have ever had. Food was burnt, wrong and sides never arrived, the chefs were swearing at each other in the dining area and the waiting time for the food was 45 minutes on a night when it seemed very quiet. If I didn't leave so hungry it would have been almost funny!!!!

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Simon Griffiths . 2024-07-30

MORE AT Google

Visited with my husband and 2 children - lunch with a gorgeous view, the pizza our daughter ordered came out quickly and the rest of us thoroughly enjoyed our carvery

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Amanda Overton . 2024-07-29

MORE AT Google

All good food and service had a good conversation with a young lady that works there she will remember we talked about our grandson they had a similar experience A very nice person to talk to and wish her and family all the best.

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Alan Smith . 2024-07-28

MORE AT Google

All the staff had big smiles and were very helpful, the chef was very chatty and funny, Elaine was very attentive

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Jason Hedges . 2024-07-28

MORE AT Google

Great value for money, Elaine particularly was fantastic! 👍🏻

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Charlotte Tulloch . 2024-07-28

MORE AT Google

Good carvery, good range of vegetables available, alongside sauces and thick beef gravy. Friendly and attentive staff. Will gladly visit again if in the area.

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Dean “FibroDad84” Overton . 2024-07-28

MORE AT Google

Always lovely..staff friendly. The chef on the carvey really made mum and me laugh

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Hayley Sprooles . 2024-07-28

MORE AT Google

Absolutely amazing friendly staff Chef graham went above and beyond for my child that has an earing disorder graham didn't refuse the food he chose and excepted it was amazing and friendly And chris :D

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Carrie Anne . 2024-07-26

MORE AT Google

Great meal last night. We were advised of a waiting time and food came within that despite the kitchen staff being under pressure. Would be five stars but had to wait 25 minutes for desert.

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Adam Burgess . 2024-07-26

MORE AT Google

Food was great, staff super friendly, Chris is uber helpful. Lovely dog friendly place.

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Rebecca Mccarthy . 2024-07-26

MORE AT Google

Went to the sloop tonight and experienced some of the best customer service I've had at any pub anywhere in the country. The kitchen had run out of pizza dough and the staff couldnt do eough to help our group of 8 (with some extremely fussy eaters) find something for each of us as replacements. Ollie who served us couldn't do enough to help, thanks Ollie. Stonehouse you have some excellent staff.

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Sam Farnsworth . 2024-07-24

MORE AT Google

Lovely meal.. and crispy potatoes ! Good value and tasty.

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Lesley Stevens . 2024-07-23

MORE AT Google

I came here often from 2012 onwards. Make no mistake... The sloop was the go to place then to eat.. This place used to be brilliant, hugely popular and was always packed people would raved about it, it was a real island gem, great atmosphere and friendly staff.. after a a few years I visited again and on that occasion it had lost its shine, seemed a bit more grubby somehow and uncared for and prices had gone up quite a bit but food was still then not too bad, staff seemed less enthusiastic. Then it was shut down due to a bad hygiene rating. I've gone back a few times in hope that it's found it's mojo again but sadly this place is a shadow of it's former self, post COVID pandemic it's gone downhill considerably, pretty much always empty and carvery staff seem like they are about to face a firing squad.. miserable and unmotivated. You have to wait a lifetime for them to re-load the carvery customers complaining about the food already on their plate getting cold waiting for re-stock of roast potatoes veg or being told they ran out of certain meats because they need to save what's left for 5 o'clock service.. Unacceptable and lazy! Our roast dinners were burnt I paid extra for soot which was supposed to be pigs in blankets that's how overcooked they were. The roast overall was tasteless, carvery area has what I can only describe as a fly infestation, uncovered sauce bowls with flies landing on them while I'm watching people putting mint or cranberry sauce on their dinner oblivious to what's been sitting in it. While I was waiting in line I could see the flies all over the ceiling above carvery. Sitting at my table I spent most of my meal swatting them away from my food. I had heard it had changed hands became part of a chain so maybe that's where the problem started. I wish it was like it was years ago..now it's just a grubby place with over priced below par food and miserable carvery staff, saying that though bar staff are really cheerful and welcoming. When you get shut down and eventually the chance to re-open your supposed to make an extra effort to make it work..not carry on as before, I get the impression they've given up. To top it all it's interior is in need of a touch up. It's sad to see it like this now. Maybe a major overhaul of management and staff is required to get this place back to its glory days.

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Michael Austin . 2024-07-22

MORE AT Google

Really enjoyed our Cavery at the sloop

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Gemma . 2024-07-21

MORE AT Google

Very nice atmosphere. Elaine helped us and was very friendly.

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Mike Fergy . 2024-07-20

MORE AT Google

I wasn’t going to have a carvery, I fancied a burger, but the carvery looked and smelt so good, I went for a full carvery and wasn’t disappointed, it was amazing.

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Stewart C . 2024-07-20

MORE AT Google

Breakfast here was fantastic, value for money is excellent. Ate on 16/07 and really happy. Also had dinner on 15/07. Less impressed, arrived to see carvery in full swing with lots of the meat available. But service from the kitchen was very slow. When my partner went up for the carvery, was told no meat left, but serving chicken instead. Not a huge problem, portions were generous. Hard to believe with so few new customers arriving that so much food had run out. Also saw chefs complaining and they didn't serve us dessert, the front of house sorted it for us. So we were looked after, just not sure what was going on in the evening.

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Adam Kirkham . 2024-07-19

MORE AT Google

One member of staff behind bar who disappeared leaving a cook to serve people at till 15 minutes later. This then delayed waiting for my pizza. I often come here, but this experience was dreadful

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Lauryn Monaghan . 2024-07-18

MORE AT Google

Went twice during my week's holiday. Staff were friendly and food was nicely cooked. 2nd visit no beef was ready but had two other choices and could have some of both. Lovely location. Overall very happy with the food and service

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Michelle Denton . 2024-07-17

MORE AT Google

Lovely friendly staff, delicious food and beautiful setting!

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Charlotte O'Toole . 2024-07-17

MORE AT Google

What an absolute awful establishment this place is. Thought I wanted Stone house, instead I got the kind of service I'd expect from Karen's Diner. Hadn't been to a stone house for a while. Found no meats for the carvery, no gammon eggs as a meal, even forgot about our desserts & after 20 minutes of waiting went & asked where the desserts were. The service was horrific. The pudding was ordered with custard & after I had asked where it was & clarified it was a brownie with custard (despite checking we could have it), still had the chef come out & moan stating it is with ice cream. It was clear that the food wasn't cooked with care here & as such we won't be returning again. A complaint will be esculated with head office. Have tried contacting the restaurant but no one ever answers the phone so won't be visiting again.

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Zeon Xavier . 2024-07-17

MORE AT Google

One of the worst places I have even eaten. Our food came out not all of it. we asked how long the other people would have to Walt for there food they said 5 mins time meaning we all didn't have the chance to eat together. We ended up cancelling the late food to be told this was a normal way to be served even the manage agree with the workers say Bring food to the same table at different times is normal the staff stood there and had a full brown argument with us about it. They did refund the food that didn't come to the table. the food we did get was over cooked and we didn't end up eatting it the table was sticky and dirty and the bar staff forgot to make our drinks we had to remind them to make it. Run run run don't eat here .

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Emily Gooden . 2024-07-16

MORE AT Google

Food serving excellent , made to feel welcome & served our food with a smile .

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Debbie Johnson . 2024-07-15

MORE AT Google

We arrived on the island Friday 12th July,staying in Ryde, looking for somewhere to dine we passed the sloop inn, as it was a Stonehouse pub we booked a table, on arrival for dinner we waited at the bar eventually someone turned up gave us table number then pointed us in the general direction,looking at the menu we decided on 3 carverys and a pizza, we ordered at the bar and sat back down waiting for the pizza so we all could eat together we then went to the carvery handed over our tickets ,the chef asked what we would like, but said sorry we have no meat but we have a chichen breast,, 2 of our party had the last 2 chicken breasts the remaining diner had to re order a burger which took forever to be served, desert tim , we ordered sundaes when they arrived the topping was melting, dripping all overour table, not a good experience,we will never go back there, if you want to know how to run a Stonehouse pub visit the alma in ,upham in Hampshire, amazing place

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George Fawcett . 2024-07-15

MORE AT Google

Absolutely foul, do not eat here, table of 8 all food came out randomly my poor wife was just starting her starter the server threw at her whilst the rest of family were ordering desert. I gave up and refused my meal so I could get a refund for the disgusting experience. I should have cottoned on when our server (Chris) finally delivered my starter and spat all over me when he was talking. Whilst trying to complain the manager hid in the kitchen and only made an appearance when I stated doing the staffs job and letting the customers know there was a very long wait on the terrible food. Whilst waiting all the staff were laughing saying how awful the days service was

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Chris Salter . 2024-07-14

MORE AT Google

Food and staff were brilliant, Chris especially was friendly and welcoming

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Vicky Parker . 2024-07-14

MORE AT Google

Staff attitude was disgusting as was certain aspects of the food....an email of complaint will also be attached!!

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Clare Williams . 2024-07-11

MORE AT Google

Had a lovely tea here. Food is what you pay for really, cheap and cheerful, so don't expect anything else. The carvery is great, everything hot. The staff are lovely

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Sharon Johnson . 2024-07-11

MORE AT Google

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