Based on 6.181 opinions finded in 2 websites
Based on 6.181 opinions finded in 2 websites
Nº 562 in 759 in Isle of Wight
Nº 165 of 222 British in Isle of Wight
Opinions
Food not as good as previous visit
Chris Holdsworth . 2024-11-20
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Good food. Good prices. Nice staff. It was much quieter than I expected for a Saturday eve and last orders was just before 10
Wayne Trevor . 2024-11-17
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I was taking my partner out on our 1st Date and the customer service was excellent. Our table (30) was a lovely one but a bit small for all the food we ordered but a staff member kindly said we can move to another table (26) if we wished which we did and I thought that was very considerate. Dessert took a tiny bit longer to come out since ordering them, but the service was done with a pleasant smile and attitude that my partner and I really loved, made the night very special.
Sean Rogers . 2024-11-15
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Lovely friendly place, staff friendly and welcoming. Carvery was good and value for money as was the pizza ordered. Desserts we had were delicious. Would definitely recommend to anyone.
Benita Durant . 2024-11-12
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Had a great experience and the only thing I'd say is maybe more selection at the carvery. Maybe some parsnips, crackling and cabbage? I did feel like the selection was rather limited but can't complain for the price.
Tazzy J . 2024-11-09
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Fabulous all you can eat breakfast, excellent customer service!
Emma Woodward . 2024-11-08
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The food was nice, the carvery was surprisingly nice considering it was so quiet. The only problem was the lack of communication from the staff. We booked a table considering the time but no one spoke to us when we walked in and there was 2 members of staff at the bar, we saw a barely visible sign to say we should find a table. We ordered on the app and our drinks came with the carvery tickets which we didn’t know we needed. No one checked on us whilst we were eating but there was a blonde lady walking around talking to everyone else. At this point there was hardly anyone in the restaurant so it’s not like we could have been missed easily. It just seemed like the kind of communication you’d receive at a fast food restaurant, sort of felt like we needed to eat our food then leave. I’m just glad the food was nice. Didn’t even get a thanks and goodbye :/
Jasmine Peskett . 2024-11-07
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Never fails to impress. Lovely mid-week lunch !
Gayle Francis . 2024-11-05
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2nd time eating there , good value for money we will be back
Lara Jones . 2024-11-04
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Very friendly helpful staff. The veggie pizza was very flavoursome. Would come again.
SMS APPLIANCE REPAIRS . 2024-11-03
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Has improved tremendously since new owner ship. Carvery today was delicious, with a good portion size. Staff are very friendly, fast and efficient. Shout out to Elaine for being very welcoming and fast.
Amy Gibbons . 2024-11-03
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Delicious, cheap and lovely staff! X
Franki . 2024-11-01
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Friendly staff, great beer & they have a carvery 😋 well worth a vist. Also have a lovely outside garden with a great view.
C Smith (Ghost) . 2024-10-28
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Had late lunch here while visiting the isle of white. Very quiet on a Thursday afternoon lovely but the food was awful. Meat was nice other then the hair I found in it(could have been a customer or staffs) but potato's way to hard, carrots hard and mash was horrible. Then to top it off after being offered free puddling due to issues I ask for 3 GLUTEN FREE brownies to take away get to the ferry check to make sure cake was in safe spot to fine its 3 slices of NON GLUTEN FREE FUDGE CAKE. could have made my little girl and partner seriously poorly. Edit as stated below by them the cake was infact gluten free but we was told by the manager on duty then who spoke to us that the browny was gluten free so that's what she was getting us. So it did throw us to see the cake with cream in our take away boxes as we didn't see the menu it just what she said so we was expecting brownie.
Kimberly Ellis . 2024-10-27
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Been here a few times for carvery and can't really complain other than the other options for mains are pretty poor when I've had them, chicken burger was grim. Their breakfasts however, stunning! The waffles are an extremely welcome touch to my plate every time! Staff can sometimes be hard to find during breakfast hours if you want to purchase drinks ect but the staff themselves are warm and accommodating.
Charlotte Marie Music . 2024-10-26
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Were served by Elaine tonight. Excellent service as usual. Thank you
tracy roche . 2024-10-25
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Breakfast was great today and the staff were lovely. Very happy!
tom trundle . 2024-10-24
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Very lovely staff, great food, nice view over the water, brilliant hidden gem that is sadly often overlooked! If you haven't been for a while, I recommend giving it a go.
Morgan McLinden . 2024-10-24
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Food was very cheap, special offer on mondays. Was good value for money. My friend sat and watched us eat as his food never turned up! Completely forgot about him which is unacceptable nowadays. Excuse was the printer was running out of ink so it they didnt see it on the order. He got refunded and went without his food. My burger was decent, lemonade was flat though. Would come back at the price we paid but would not if it was full price
Karl McDonald . 2024-10-22
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The staff were amazing and the carvery was absolutely first class.
Mark Atkins . 2024-10-22
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Amazing place, had a really lovely meal here the other night. Carvery chef was really friendly and informative. The old lady behind the bar Donna I think her name was really friendly.
Paul c . 2024-10-21
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Had a lovely Roast Carvery for takeaway from the Sloop inn, cheap on the price and tasty! They also helped out with a parking notice and closed this instantly- top service! Thank you again 😊
Reece Lyons . 2024-10-19
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The Sloop seemed like they were having an off day, as two meals were forgotten about. However, they more than rectified the issue with free drinks and desserts. Overall, it was definitely a positive experience, but they can easily get 5 stars if they get more organised. Also, big shoutout to the effervescent man doing the carvery. He was very entertaining and friendly.
Joel Spiers . 2024-10-18
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Very very long wait for our food order considering the place was quite empty could wait any longer for our afters hat to get our money back
Kevin Taylor . 2024-10-17
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Staying nearby, we visited on a weekday evening for dinner. Ordered via the qr code & had to wait nearly 45 mins for 3 pizzas to arrive. They were great pizzas, but the wait was frustrating. Our dips didn't arrive until we'd almost finished. Ordered a sundae using the qr code again and had to chase for the bowl - the area to make the sundaes was messy; sauce and sprinkles everywhere & the ice cream was pale yellow...
Emily Weekes . 2024-10-16
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First time visiting the sloop Inn and I would highly reccomend, the chef was very chatty and friendly, staff were also Lovley and the food was amazing! Great service. We had a homemade pizza and carvery which was hot and very delishious. Enjoyed the food so much we came back for breakfast before our travels home. Again food was hot and great choices. Highly reccomended if your visiting the island.
Emma Ballard . 2024-10-14
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Excellent service ,good value for money,friendly,excellent food,
Josh Gibson . 2024-10-14
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Had a fabulous breakfast at the sloop today.Elaine waitress was extremely helpful friendly and courteous and kerry the head chef came and spoke with us to ensure if everything was good which it was. Would definitely recommend this establishment and will be returning.
Martyn Thomas . 2024-10-14
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Is there another number I can contact to get this fine cancelled? I've been calling the past 4 days and no one answers or calls back after leaving voicemails!
Russell Maidment . 2024-10-14
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Great carvery. Staff very attentive, also the man who was carving the meat was a great entertainer.
Vicky Wilson . 2024-10-12
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Absolutely delicious carvery, choice of 3 meats and lots of different veg to choose from. I had a small carvery and it was huge. Staff were so friendly and welcoming, nothing was too much trouble. Huge menu and lots of choice for everyone. Toilets could do with a lick of paint. Maybe some better lighting as place seemed a bit dark. Overall a really great meal and experience. Will definitely be going again.
Ms D . 2024-10-10
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Excellent in every respect, staff were very professional, a credit to the company and community, especially the lady who served us at the bar , no matter how busy it was she was excellent , all the staff were cheerful , even when it got really busy , well done
Robert Irwin . 2024-10-06
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Lovely place to stop off before getting on the ferry👌
Darren Chapman . 2024-10-03
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Nice food, friendly staff and clean pub. The beer selection could have been better, but we all like different beers .
Mike Davies . 2024-09-30
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Toilets closed for Gents cubical.
Alan Mendies . 2024-09-29
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Great lovely position with beautiful views. Food really good and great value. Staff went above and beyond. Will definitely be back thank you 😊
Ann spriggs . 2024-09-27
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Beautifully cooked food. And great atmosphere. Reasonable prices too. The staff are very friendly and helpful. Brilliant place! Ruby even helped me take some meat home for my dog!
Susann Carn . 2024-09-24
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We went back to The Sloop after not visiting for over a year when the food was atrocious and the floors were dirty.. Well,it’s got worse.. We didn’t think it could get any worse,But I’ve honestly never eaten a carvery that tasted so bland,uncooked and just awful.. The potatoes were tasteless,The stuffing had no flavour at all.. The carrots and peas were rock hard like they had just been taken out the freezer to defrost and that’s it.. The gammon was really salty.. The home made mash had a sour taste.. The whole meal was awful and we all left our carvery’s after paying over £50.. I’m not one to moan.. I’m laid back and take everything in my stride,But this was honestly the worst meal ever.. It was also warm and the place & floors were so dirty.. We won’t be going back and definitely won’t be recommending it to anyone.. Flies all around the food area aswell.
Claire Phillips . 2024-09-23
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Went for my daughter’s birthday. 5 carveries and 2 Mac & cheese. All meals were bland and tasteless. Lesson learnt!
Kay Pearce . 2024-09-23
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Visited on 22nd October. Great service. Carvery up to its usual high quality. Only exception was beef too tough this time which is very unusual. Elaine was very cheerful and friendly.
Carole Harding . 2024-09-23
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bar girl was very pleasant, The carvery what there was, was awfully, there was only one choice of meat, roast potatoes were cold and hard, veg was cold and lumpy and don't get me on about server behind the meat counter wiping his nose on his sleeve. I was not surprised to see a cut and pasted response from the the owner/manager, like he has done on so many negative feed backs received, how about doing something original.
Robert Heathfield . 2024-09-20
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A nice carvery for £9.95 you can add a couple of extras like pigs in blankets. The first time we went the carvery was not serving so we had to order alternatives from the menu. 2 courses for £12.95 which was nice. We established that the carvery finishes at 15.00 and starts again at around 16.30. On the second visit we had the carvery and this was very nice. Plenty of gammon, beef and turkey given and a selection of veggies. If I had one criticism it is that the roast potatoes were a little hard.
Stuart L . 2024-09-19
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We came to iow last year and the Sloop was recommended for Sunday lunch we liked it that much we came back again this year.The food was very nice as were the staff.We were mortified that a customer Sat her dog at the table with their party and proceeded to feed tge dog from her plate. We are all dog lovers but hiw was
Kay Worthington . 2024-09-19
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Slow service. No local drinks. Guinness was almost a no. Food smelt and looked good in the carvery. Didn't stay to eat. Car park but you have to enter your reg when you go in. Garden is nice with lovely views and a sweet cat.
Becky Philips . 2024-09-18
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we had a carvery vegetables were cold, chef who was slicing the meet if he had spoken to us like he did to the person in the queue in front of us we would of walked out he was really rude and appeared to not wanting to be serving people.
Sheila Cook . 2024-09-16
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Just been here was absolutely disgusting food was vile I watched one of the chefs finger my pizza rolls and took them off a tray with a dirty knife that had clumps of other food on it. my macaroni was definitely made from a box, the orange juice tasted like water with a scoop of sugar added I went to go change it to just a water but no took 20/25 mins to get that Done so I just left it me and my boyfriend both had a couple bites of our food then left never am I coming back here again vile food also may I add the younger chef was walking around with his hands in his trousers disgusting I’m livid !!!
Maddison Holland . 2024-09-16
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Been tonight and had a lovely meal would highly recommend this place friendly staff and great food perfect evening had by all
Lisa Phillips . 2024-09-16
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Kerry the chef makes amazing fried bread for the breakfasts
Charles Hall . 2024-09-12
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I have visited here for the buffet breakfast for some years now. Always a fantastic range of food available and a lovely friendly service. I adore my mornings there at weekends or on a day off, chilling out looking at the river views and just relaxing with my feast. It's dog friendly and my Buddy used to enjoy it there and the odd sausage or two!! Great to go to for food then walk it off after at Firestone or along the train track. Sadly he's no longer with me but I still enjoy a visit to the Sloop and a walk afterwards. Hats off especially to Kerry the Chef who cooks the most lovely runny eggs and is always so pleasant and friendly. And to Elaine who is lovely.
Kim Hammond . 2024-09-12
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Nice pub in a great location, the views out the back of the pub are great, when the sun is out. Staff are friendly and helpful, food is great , the breakfast is a great way to start your day off. Or a carvery for lunch and dinner. We always call in when we are in the area.
Karl Talbot . 2024-09-11
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Ordered 2 pizzas, took best part of an hour to arrive. Floor carpet doesn't look like it's seen a vac in months, crumbs everywhere. Tables sticky, menu sticky, bar sticky. Won't be returning.
Claire Hamm . 2024-09-07
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£100 fine for not signing car registration in 'the book' What a way to look after loyal, local customers
Charlotte Hook . 2024-08-31
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Came in for lunch with my family the other day and received amazing service and the food was quality Defo recommend the Katsu Banquet 😋😁
Finley Burn . 2024-08-31
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Beautiful roast dinner for all of the family and was originally put off by reviews of huge queuing and lengthy waits for food service. I saw none of this and think if you plan for a quieter time of day the service is superbly run.
Beans S . 2024-08-29
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Currently closed due to a leaking roof! Not sure when it will open again.
Terry Pryor . 2024-08-26
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we went into the sloop and the service was amazing especially from one member of staff her name is barbara we had been waiting for an hour for our food and she went above and beyond for us she was the only interested member off staff that i talked to her service was amazing she deserves more recognition for her great serving skills she was helpful kind and respectful i hope she gets recognised for her service and hopefully a better a raise/promotion
Aaron Flanagan . 2024-08-22
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Very slow service, got to Carvery no gammon no beef not good at all 1.5 hours wait for our grandsons pizza’s the Same for a bacon and cheese burger .
Les Hudson . 2024-08-21
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Burger tasted ok not alot of flavour, VERY small meal 9 chips with the adult burger! Chips were disgusting and over cooked. Would not recommend and would not go back!
Samantha Brand . 2024-08-20
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Dried out ,frozen veg . Disgustingly left to disintegrate in the dishes. Roasties inedible as rock hard. Total disgrace
Jane Harvey . 2024-08-18
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Male server for lunch carvery on 17/8/24 was very sloppy . Absolutely no interest in his job. Dropped some turkey on the table top and continue scooping it up for customers! Horrendous hygiene! Bar staff were friendly
David Smith . 2024-08-17
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Nice Stonehouse alway cheap and great food.
P Dig . 2024-08-16
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Went with a mate for a bite to eat, we were going to have the carvery but thankfully we looked first. All the veg looked as though it has been sat for hours, the peas looked dry, potatoes barely looked cooked no colour, cauliflower cheese looked dry as anything and the meat looked as tough as old boots for the chef to cut through. We ordered drinks, the barman didn't understand humour and our banter was received with a look of a puzzled person. We then sat outside as we both smoke, we literally only saw one ashtray so ended up having to stub our butts onto the floor. All the tables look like they could've done with sanding down and repainted. We both ordered hot and spicy prawns (£4.99) with a spicy honey sauce. They were not spicy at all the sauce was just honey from the taste of it. My mate ordered the scampi which looked like it had been fried to within an inch of it's life, I had the porker burger which tasted ok however there was no hot sauce in the burger as was stated on the menu. We would've complained at the time however it took them almost 50 minutes to make and serve our food. We noticed people who came after us and got food before us which prompted my mate to go and enquire about our food. He saw it sat on the serving plate so how long it was there is beyond me as there wasn't a lot of temperature to the food when it arrived. Probably won't return due to the standard of food.
Scott Francis . 2024-08-15
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Lovely place for a meal with friends and family
Samantha Mackinnon . 2024-08-14
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It’s a bit rubbish. The environment is shabby and dirty, the service is slow and odd. The roast was pleanty full but lots of it (including roast potatoes) were over cooked and or had been under the warmer too long and so inedible. They even mucked up cocktails serving everything in a rather sad looking tumble rather than the glass in the pictures. They had also run out of some simple elements of drink and food.
Poppy E . 2024-08-14
MORE AT TripAdvisor
Fab visit as always. Thank you Donna and your lovely staff
Kay Burns . 2024-08-14
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Lovely meal as always, thank you Donna
Andy Storer . 2024-08-14
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Amazing food, great carvery, friendly atmosphere and service as well as a lovely location. The sundae was the best I've ever had (strawberry shortcake sundae).
Alexander Abbott . 2024-08-13
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Never been before but thought me and my boyfriend should try it out, we sat down and ordered our food on the app, took 20 minutes after ordering to receive our two pints of coke and then another 40 minutes for our food, when it arrived the chips where soggy and low quality, my pizza was dripping with grease and just tasted rank, the food is way to expensive for what you get, i would’ve rather went wetherspoon’s. never returning again.
Jess B . 2024-08-13
MORE AT TripAdvisor
Been coming to the island for over 15 years and never been here before, we will certainly be going back, great value for money, great food, shame about the ketchup 🤣
John Milne . 2024-08-12
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Great carvery this lunchtime. Julie was very helpful and friendly. My Grandson reckoned it was the best roast beef ever.
Michael Stott . 2024-08-12
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What could be a lovely pub with its great setting , I felt as if it could do with a strip out and deep clean , it was disgustingly filthy with sticky dirty tables a chairs carpets and floors , it felt like it is run with I don’t give a c- -p attitude . Food was dry overcooked and lukewarm. I saw a waiter using his hands to put someone’s burger back together at the counter as it had come apart on the plate , How they got a five star hygiene rating certificate - I don’t know.
Alastair Whitlock . 2024-08-12
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Breakfast was delicious and staff were very pleasant and helpful and we will be back Well worth the money
Jesstagz . 2024-08-12
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A vary dirty place food not great all out of tins or packets don’t go there
Alison Vanbeirendonck . 2024-08-12
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Pretty decent carvery, roast potatoes not great though. Everything else was great
Carla Jackson . 2024-08-12
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Went Friday evening the food was cold, the potatoes where rock hard. Waited 40 mins for a kids pizza, gave up on the deserts. Service was poor. Fire alarm went off as the lady preparing food kept burning it all
Mark Shaw . 2024-08-11
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Been coming here for a few years know food service and atmosphere all great recommend The Sloop Inn always 👌
Susan Gamman . 2024-08-09
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Great food love the all you can eat breakfast fill you up for a day ahead,also good value for money.This is the second year we have been here had the breakfast 3 time this hoilday cannot fault it fill you up for the day
Lee Gamman-mcadam . 2024-08-09
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This pub is part of the Stonehouse group. The pub does a nice carvery plus pizzas and a small alternative menu. Inside is quite large with plenty of tables. There is a smallish outdoor space overlooking the river. The pub has a small carpark that's free to use,but don't forget to enter your car registration on the screen when you arrive. I would say the venue is fully wheelchair accessible, including the carpark. I believe it is dog friendly.
Paul Henshaw . 2024-08-08
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Lovely place with a lovely landlady
Matt Perchard . 2024-08-07
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Had a lovely carvery here on our way home off the island
Ky Ingram . 2024-08-07
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Been here for a carvery several times now, which seems to show we like it. The staff are friendly, food is tasty and you take what you want at the carvery. Meat Free option available, kids carvery available with pudding included, and it is dog friendly if you wanted to bring your pup.
C J . 2024-08-06
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Food was ok, but if we’d have known you allow dogs in we would have gone elsewhere. We arrived at the “wait here to be seated” sign and no one arrived, so I went to the bar. We were then told “table 9” with no offer to show us where the table was. The chef carving the meat was possibly the slowest person you could have chosen, trying to make un-funny jokes to cover his slow speed. We ordered desserts and half way through we discovered a piece of plastic in 1 of them. The waitress did apologise and said it was from the plastic wrap around the cake, thankfully it wasn’t my young niece eating that cake. All we were offered was 1 free drink. Not sure it’s somewhere we’d visit again
Erin Newport . 2024-08-05
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Excellent value carvery, friendly staff. Plenty of outside seating beside river and moorings. Lovely place to spend a couple of hours.
Daniel Mcdermott . 2024-08-05
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Breakfast has become a common staple of our weekends. Decent sausage on the buffet. Hot fresh and satisfies our large appetites! Staff work hard and provide a welcoming environment. Worth a visit!
James Miller . 2024-08-04
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Oh wow, where to go with this… stopped for breakfast before the ferry as had been told it did “great breakfasts”. That may be true, but it also does astoundingly bad service. After confirming we had 4 in our party, and ordering 3 breakfast rolls and a juice at 11.12, at 11.35 there was no sign. On querying, the slightly dazed staff member seemed firstly surprised that I’d ordered food from him not 20 mins earlier (there was only 3 other people in the restaurant) and secondly put out that I was qeurying the pace of production on a bacon sandwich. After shuffling off and checking he confirmed they were coming, and indeed they were - 2 of them anyway - another 20 mins later. What did arrive was very much “to a price” shall we say. The whole place seems a bit hit and miss - a metaphor than can be extended to the car park that is very tight and we saw several near misses in an hour. It’s ok if you need to kill an hour, otherwise avoid.
Andrew Lowerson . 2024-08-03
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Fooa and ambiance were nice and the service eh not too bad🥴.
alan antony . 2024-08-01
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Beef sandwich - Horse radish sauce has not seen a horse, nor radish. Beef something like out of a shoe factory. Unattended meat in the carvery section - didn't trust it Pizza - cardboard base with charred edges topped with an assortment of bland and wet vegetables. Required copious amounts of pepper and ketchup. Food took 45 minutes to arrive, drinks 20 minutes
HussDog . 2024-07-31
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Great value for money carvery. Very popular so the carvery is constantly refreshed. Try the carvery calzone pizza, for an absolute winner.
Clive Rothery . 2024-07-31
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Without a doubt the worst dining experience I have ever had. Food was burnt, wrong and sides never arrived, the chefs were swearing at each other in the dining area and the waiting time for the food was 45 minutes on a night when it seemed very quiet. If I didn't leave so hungry it would have been almost funny!!!!
Simon Griffiths . 2024-07-30
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Visited with my husband and 2 children - lunch with a gorgeous view, the pizza our daughter ordered came out quickly and the rest of us thoroughly enjoyed our carvery
Amanda Overton . 2024-07-29
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Great value for money, Elaine particularly was fantastic! 👍🏻
Charlotte Tulloch . 2024-07-28
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All good food and service had a good conversation with a young lady that works there she will remember we talked about our grandson they had a similar experience A very nice person to talk to and wish her and family all the best.
Alan Smith . 2024-07-28
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All the staff had big smiles and were very helpful, the chef was very chatty and funny, Elaine was very attentive
Jason Hedges . 2024-07-28
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Always lovely..staff friendly. The chef on the carvey really made mum and me laugh
Hayley Sprooles . 2024-07-28
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Good carvery, good range of vegetables available, alongside sauces and thick beef gravy. Friendly and attentive staff. Will gladly visit again if in the area.
Dean “FibroDad84” Overton . 2024-07-28
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Absolutely amazing friendly staff Chef graham went above and beyond for my child that has an earing disorder graham didn't refuse the food he chose and excepted it was amazing and friendly And chris :D
Carrie Anne . 2024-07-26
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Great meal last night. We were advised of a waiting time and food came within that despite the kitchen staff being under pressure. Would be five stars but had to wait 25 minutes for desert.
Adam Burgess . 2024-07-26
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Food was great, staff super friendly, Chris is uber helpful. Lovely dog friendly place.
Rebecca Mccarthy . 2024-07-26
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Went to the sloop tonight and experienced some of the best customer service I've had at any pub anywhere in the country. The kitchen had run out of pizza dough and the staff couldnt do eough to help our group of 8 (with some extremely fussy eaters) find something for each of us as replacements. Ollie who served us couldn't do enough to help, thanks Ollie. Stonehouse you have some excellent staff.
Sam Farnsworth . 2024-07-24
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Lovely meal.. and crispy potatoes ! Good value and tasty.
Lesley Stevens . 2024-07-23
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