the six arches in Stoke-on-Trent

I usually come here and so was shell-shocked with the fish and chips. This time it looked, smelt, and tasted frozen. Which in fact leads to the conclusion that it was frozen and not in a good way. Of course they say on the menu that it is fresh, but they should add a footnote saying fresh from the freezer or freshly frozen. I didn't want to raise it with the team then as there was no immediate remedy ie I did not want another frozen fish on my plate. I wholeheartedly agree with the previous reviewers, some of the staff do look tired and bored. It's as if they've just come back from a funeral. So it's not a pleasant dining experience. In fact, it's so draining that I felt a good lie down afterwards was in order. Overall, I won't be returning in a hurry, I will go instead to the sister restaurant at Bridgemere which is far far far better

Nothing suitable for Sunday lunch for a person who is both vegetarian and gluten free Not even a vegetarian gluten free sausage! (Not even a gf vegetarian nut roast, potato bake , cauliflower cheese lasagne , or Mac n cheese ) Get up to speed for goodness sake! What is the excuse!!!!!!! There is NONE!

We have been here a few times as there aren’t a huge number of “non themed” restaurants and sometimes if you want the more unusual things in life (not eating waffles for lunch and possibly somewhere to sit whilst eating), you too might find yourself choosing off one of the sticky menus here. That is, if you manage to get a seat, you’ll then be treated to bored, inefficient or just plain indolent staff, semi-warm food, dirty cutlery, cold coffee, dirty floors and a reassuringly expensive price tag. Best alternative would be to bring a picnic or a leather strap to chew on

Come for a full English on the next stop of my tour and ended up having the Eggs Benedict as the breakfast order close at 11:30 an I was ordering at 11:25. This meant I’d have ended up with the last of the dried bacon and at £11:95 for full English it put me off a touch. The eggs Benedict was reasonable tbf and I did enjoy it. The restaurant on a whole is nice, very spacious and service was quick. Thoroughly enjoyed a latte whilst watching the world go by with my wife.

I have been to this Garden restaurant many times over the years, and it has changed considerably. The girl on the till had trouble taking my order. The waitress we had, just threw our food and drinks on the table, no conversation at all. When I asked where my clotted cream was for my cream tea, she shoved the receipt in my face and said that I had not ordered any, when I clearly asked for butter, cream and jam. My Husband then had to queue back at the till to pay for the cream, which was then bought to me by the same waitress and just threw on the table. I think the management need to teach their staff the art of manners and conversation! My scone was very stale, and after all the problems, it was not worth complaining. It was supposed to be a fruit scone, but there was hardly any fruit at all. I only ate a quarter of it as it was the worst scone I have had.

I’m an old single man who always spends Christmas with my faithful dogs. Every year for many years my treat is to go to Trentham for a 3 course Christmas meal while I’m doing some special shopping. This year I specifically emailed to ask if they had started serving their Christmas meal. I received an immediate courteous reply from the restaurant manager confirming that they had and the days they were serving. I arranged to have the day off work and set about my special day. I was completely disappointed that there was no set Christmas dinner as in previous years. I settled for the normal beef dinner, which when delivered was cold but very nice. No horseradish sauce to be seen. The lady who took my order was very courteous, and explained what their Christmas menu was, a fancy turkey bap. No Christmas pudding. The table wasn’t cleared from whoever sat there previously, not even when my food was delivered. Several staff appeared to be standing around gossiping. The tea was like cats pee, so weak. How standards have dropped yet prices have shot up. Such a disappointing experience

Absolute rubbish! £26.95 for 2 people … coffee sent back as warm. Vegetarian breakfast - isn’t smashed avocado it’s sliced. Thimble full of beans on vegetarian breakfast. Hash browns stale and smelt old and reheated. Don’t bother … can get far better breakfasts elsewhere. Won’t dine here again and won’t recommend.

Very disappointed slow to serve meals Food warm or even cold Was not clear that you had to find table then return to till with table number order meal and pay

So yesterday we went to this restaurant,just to have a coffee with my husband and my child wanted a Coke. Went to the till to make the purchase first question asked was what table are you on,so I replied with the number. Sat down waited for our drinks,we waited and waited they where busy but for 3 drinks didn't think it would be over 20 minutes. So I went to find out what was going on,they stated that it wasn't placed I had the receipt that told me otherwise. They said that they had walked around with the order but I was on the lookout they definitely didn't look for us. They said they will sort it. No apology. Again we waited another 10 mins and nothing AGAIN So again went to the counter and asked for a refund they said that it was ready and It was to late we have waited now over 30mins for 3 drinks. Went to get a refund from the till had the refund yet again NO APOLOGY. My husband was waiting with my son and heard a man and lady talking about my refund. He started just give her the refund and GET HER OUT OF HERE !!!! My husband went to the lady and asked what did that man say. Was he the manager. He was,she totally denied that the comment was about me and said that it was about the lady who sorted my refund. One question why would you say that about one of your employee's. You wouldn't so another lie. Definitely will never go to this place again. Absolutely shocking service

Stopped for lunch. Up end of restaurant near external doors, which were opened because staff were hot. Caused a very significant and uncomfortable draft, so as restaurant emptied, we moved. Cutlery and glassware not clean - like hadn't been washed well plus needed fresh rinsing water. Put me off somewhat, and wonder what kitchen hygiene is like. Food very good and filling. Not cheap, but reasonably priced for what we had.

I had the vegetable Wellington which ro be fair was not too bad, though the portion size was far too big (even thought it was pricey). Some staff are friendlier than others!

Absolutely wonderful staff serving great food at good prices. Sunday carvery is plentiful with loads of vegetables, potatoes and giant Yorkshire puddings! Cakes & pastries are giant portions and there are gluten free, vegetarian and vegan options too. Well worth a visit (whether or not you are visiting the garden centre).

Not very impressed. Ordered teas and scones, one teabag in a large pot so was really weak - jam and cream are NOT included with a scone as had to pay for this separately. So scone was literally just served with a packet of butter. Never had that before anywhere! Scone was dry as the desert, so seemed to have been sat out for a long time. Not impressed

Reunion with friends so didn’t feel I could complain. I ordered a flat white, it was weak and watery, clearly not a good quality coffee, I then ordered tea, it was tasteless and weak clearly, cheap tea bags, I then ordered a bacon cob with well done bacon, half was ok, half was barely cooked. Far better quality restaurants nearby especially the Italian next door.

Took my 91 year Auntie for a ☕️ Tea. It is a lovely place to visit.as she doesn't get out much it was a treat. There was a young man who I have been served by many times he is ALWAYS so helpful ,polite and efficient. Unfortunately the music was so loud and a banging beat I could not hear my Auntie speaking. It was disappointing as this seems to be a theme in various places. The young man dealt with it immediately. Music as in background is sometimes good for atmosphere, when a restaurant or similar places are quiet, BUT when it is full it is necessary to adjust volume so that conversations can be heard easily 🤔. A group of us from a nearby Visitor Centre meet fairly regular there. I can recommend the English Breakfast 👌. Lovely staff all round shops.

Arrived for lunch but unlike previous reviews there were plenty of staff. However that said crockery was dirty milk jug clearly hadn’t seen a dish washer in weeks. Ordered a salad which was basically a mash up of everything covered in dressing and didn’t match the description at all, or the calorie count at s guess, Won’t be going back.

We visited the restaurant inside the garden centre as we have always had a good sta Dard here. I ordered beef bourgigion and found it to be inedible, too hard and luke warm I spoke to the manager who replied sorry madam, I will speak to the kitchen" I do not expect to walk out after paying for an expensive meal, hungry and cold. Customers do not matter here

We have visited on quite a few Tuesdays, and decide for once to try the Sundae instead of our regular small breakfast. It looked impressive. It tasted good. I thought I had made a healthy choice, so was surprised to find out it had more calories than a normal small breakfast. However full marks for stating the calories. We ordered toasted teacakes to follow. They came first, which was a bit of a let down. As usual it was all quite competent, though maybe a bit flat. We go often enough as it is convenient, and usually satisfactory.

Unclear whats where. Cakes and drinks on one side, meals (???) on other side. No staff on meal side. Very few staff about and miserable as sin. Pricey for what it is. Badly laid out- struggling to carry bags, tray with drinks on etc from serving point......to till......to seating. Supposed to guess where the knives and forks were!!!

For the prices charged the food was pretty poor, two of the cooked meals were served lukewarm, one was returned to the kitchen for reheating, as it was inedible. This took forever. Will just stick to drinks next time. Very disappointed, used to be quite good.

Disgusting unedable and unable to complain as they were short staffed the table next to us also left their meal. Yorkshire puddings shocking like cardboard!! NEVER AGAIN!!

Visited the restaurant on a busy Sunday afternoon and along with other meals ordered Caesar salad….never have I been served a Caesar salad like it before. Lettuce, bacon, chicken and croutons tossed in a huge amount of dressing, so much so all I could taste...

We arrived for lunch, staff explained system & we found a seat & ordered our food at till as requested. 2 americanos,1 ploughmans & a halloumi salad. The coffees took about 15 mins to arrive by which time they were cool. After about a further...

Visited for breakfast with friends. Welcome from staff was lovely and friendly and seated quickly. Ordered at the till and again really friendly and accommodating to a change on one of the breakfasts. Breakfasts came and when asked if any tomato ketchup was told they...

Visited Trentham gardens garden centre six arches restaurant What a mistake we ordered fish chips and peas for my wife and myself nearly £14.00 each the meals came on cold plates peas in a plant pot only a teaspoonful the chips were soggy and the...

Upon arriving I asked the gentleman at the reception desk is the food fresh and not canteen style , he said yes all cooked fresh , as I was paying I could see a classic canteen style Toby carvery lay out , sausages tough and...

While visiting the garden center today thought we would have the carvery at 6 arches restaurant. After paying and seating ourselves we were served our pots of tea. Went to get our cutlery which mostly looked a bit grubby. The cutlery containers were also far...

I visited the gardens and came to the restaurant with my mum for a treat, The sea bass was small and overcooked, the potatoes were oozing grease and I had to send the meal back, didn’t bother ordering anything else as it was generally a...

I am local and never eat here as I knew the menu for vegans was practically non existent. However, I was meeting family visiting from Yorkshire and they wanted to eat there. Several of the staff I spoke to admitted that the vegan "choice" was...

I have had lots of meals in the carvery restaurant before the lock down in 2020, but feeling more confident about going out now, I thought I would give the restaurant another visit. I was disappointed, we were shown to a table, unable to view...

We visited here for some lunch recently. The cleanliness of the tableware and cutlery was not good at all, the jug of milk which came with the pot of tea had a layer of grime inside which could be scraped off, the cutlery was dirty,...

I visited Trentham today with my 2 sons and was refused entry to the Arches restaurant as we said we wanted to have a coffee instead. My smallest is only 10 weeks old and needed feeding and all other cafes were full. The man told...

A lovely restaurant with views over the gardens. The staff are lovely and welcoming nothing too much trouble really nice atmosphere. Food is lovely great for breakfasts.

Food was excellent and fantastic service. We both had omelette, which was full of flavour. Chips were cooked to perfection and everything was piping hot. I would highly recommend

After recently visiting The Six Arches I feel the need to review this trip as what could have been a very pleasant breakfast was spoilt by :- A - The pot of tea was only tepid warm, we did ask if they would swap it...

A group of four adults and one toddler, we visited a couple of days ago. I had a jacket potato with beef chilli. The potato was enormous. The meal was well presented and tasty. We had not taken our two small dogs, as the Trentham...

Visited here with family on a Sunday afternoon. Drinks came with dirty glasses and food with dirty cutlery. Roast beef dinner - meat really tough couldn’t cut through it so ended up leaving it. Vegetables rock hard and not very warm. My daughter had Turkey...

Very disappointed with the experience of eating we came for lunch on 11th December I ordered the ham salad with a green salad and rain coleslaw my partner had the meatballs We shared a side of chips and onion rings, the salad should of come...

After visiting here last September during pandemic and being impressed, returned this September with family. By now table service now the norm everywhere but service and food didn't disappoint - one roast dinner, one chicken skewers and one goats cheese salad all suitably woofed down...

We decided to treat ourselves to breakfast this morning and it didn't disappoint! Lovely friendly staff, we liked the table service and delicious food! I had Eggs Florentine and Andrew had the full English we also loved the Earl Grey tea made with proper loose...

We visited yesterday lunch time for Sunday lunch. Food was good and staff were friendly and efficient. Table service works much better than how the restaurant operated before Covid as previously the food would be cold by the time you got to your table.

Arrived at the restaurant last Sunday morning for Breakfast as I have done for many times over the years. I told the Manager that I needed a table for two and my partner was waiting with our dog at the terrace outside to save bringing...

A perfect birthday breakfast morning treat with my sister. It was delicious and perfect in every way. Friendly staff, lovely surroundings and great atmosphere. Perfection. Great presentation. Highly recommended a visit to all. Would return with out a doubt.

Some of the crockery and cutlery needed to be cleaned better, but the service was quick. The fish and chips should have been presented neater, but it was a good price. The fish while nice on the outside was a teeny bit undercooked in the...

Fabulous meals for both of us served quickly and COVID safe. Both were vegetarian options purely because it what we wanted and they were perfect. Sweet was devine. A great meal and would return.

I took my elderly mother here on a busy sunny Saturday afternoon and we were both very impressed with the service and food served. All staff were friendly and professional at all times. We were seated safely outside and felt very comfortable indeed. We both...

Visited here a couple of Saturdays ago and very pleasant impressed with the measures taken for covid resulting in such a pleasant experience. Instead of the usual queues around every food station resulting in being unable to see the goods on offer as each type...

My partner and I have visited this restaurant periodically over the years, most often at weekends for Sunday lunch and often having the carvery option. This is the first visit since the restaurant opened again and we were both very impressed by the changes. In...

My wife and I had breakfast here yesterday. We arrived early as we were staying in the nearby Premier Inn. We were greeted by a friendly waiter and shown to our table. The service was prompt with our drinks order taken whilst we looked at...

While the fish and chips looked promising, they were dry and extremely lacking in any kind of flavour. I only managed half the fish. The bottled drinks that we had were odd flavours. No fault of the restaurants but just putting that out there. So...

I ate salad, chips and lasagna that day. Salad and chips were good and acceptable. The lasagna, however, is swimming in oil.

I am very dissapointed at my expiernece. It was my Grandad's birthday and we were going out for a birthday meal. We ordered a ham egg and chips , fish and chips and childrens pizza. When it came out the eggs where raw and had runny whites and every single chip was bone cold, ovecooked and frozen. Will not be returning and we still had to pay £9.47.

From my experience (4/7/20) be very careful when visiting the 6 Arches restaurant. The staff were very professional and committed to customer support. Excellent. However, the manager was a very different kettle of fish. I spoke to the manager and asked if I could please make a suggestion relating to an existing area of covid-19 cleanliness. The back and seat of a chair were being cleaned after use, nevertheless, the area of the chair where customers placed their hands (usually bare hands) to pull their chair up to the table was not being cleaned. This meant a customer’s hand was touching the same area where a previous customer’s hand had touched. Skin to chair followed by chair to skin with no cleaning. Absolutely unacceptable, especially in the present times. I tried to make a suggestion and point this out to the very experienced manager who failed to comment on rectifying the area of covid-19 transmission in his restaurant, instead he chose to tell me “it’s the first day, we are doing our best, were bound to get things wrong”. Customer feedback met with zero acceptance.

Decided to have a carvery meal and not wanting gammon went for the beef which looked blood red inside so asked for the cooked outside edge moving on to the veg it did not look like anything to write home a about so just had the boiled / roast potatoes I found the beef really really tough and had jaw and hand ache at the end of the meal using the unsharpened cutlery tea was served in Australian made pottery this establishment being in the Potteries didn't look good.If we go for a cream tea we usually have to ask for tongues to pick up scones so bad especially with the Corona virus going about.Will give it a wide berth in the future.

Another very good time for our old works team great breakfast for 12 people all serve hot with nine choices. Been going for Christmas for over ten years, always looked after very well. Most enjoyable.. thank you. Staff very friendly and helpful. Hopefully see you next year

I can not believe that I was in the "home" of the pottery industry and this location was using and serving food on/in chipped cups, mugs, jugs and plates.

We have not been here for some time and decided to get a drink and a slice of cake after our walk around Trentham.It was late afternoon and not overly busy. Yet service was still quite slow. I also didn’t appreciate the woman on till having a private conversation with someone she knew whilst serving me. No eye contact, or not even a please or thank you. It’s very rude.I chose a cheesecake, my partner had Victoria sponge. With two luke warm cappuccinos it came to over £14!The cheesecake was incredibly sweet and very wet, I couldn’t eat it all. The victoria was nice, but burnt on the top.The restaurant itself is not pleasant. Floors needed a good hoover and the tables and chairs are vile! Whoever designed that place should consider a new vocation!

Such beautiful surroundings and the garden centre is amazing. But the restaurant is shocking. Not enough staff. Cold food. Messy tables. The layout is very poor. Sandwiches on one side and hot food on the other, the place was crazy busy so you can't order a sandwich then queue for hot food. Not enough places to get drinks. I had a jacket potato by the time I finally got to my table it was cold. No cutlery available. Needs a serious overall and a lot more staff. More tills to pay for your food. The place was chaos.

Overall quite good if a little expensive in parts. Why if you have a small coffee do you get a two-thirds cup of coffee but if you order tea you get a pot with 3 or more cups full. Doesn't seem at all fair to coffee drinkers.Why when the site is on the Stoke doorstep are you using plain white pottery but its made and imported from the United Arab Emerates! Air miles! Carbon Footprint! Support the local businesses and trades, please.

Today I visited the ‘Six Arches’ after a very pleasant walk around Trentham Lake with my daughter. She chose a jacket potato with prawns which was pretty uninteresting but acceptable. I decided to have a cheese and tomato toastie with salad, which interestingly was the same price as a ham and tomato toastie. The bread was barely toasted and was still white and the cheese inside was hardly melted. I asked for the sandwich to be toasted more. A very disgruntled waitress returned it some while later saying ‘Here you go!’ as she she slammed it on the table. The bread was a little more toasted but the tomatoes inside were rock hard and still uncooked. The interior was soggy and in fact inedible. How difficult is it to produce a toastie? The restaurant was not busy at the time. We shall not return.

Lovely selection of food and cakes\beverages - always beautifully displayed. Wheelchair friendly. Outside seating also available overlooking the glorious gardens. Friendly staff. Free parking.

I grew in and around Trentham Gardens and have a real soft spot for it. I was delighted when it was rescued from its decay 20 years ago or so and now its a great place to visit. Living out the area, I visited family this weekend and took my aged parents to the Six Arches Restaurant/Cafe for lunch. What an awful mistake!! Had their mobility not been so limited, I would have turned round and walked out! The organisation is woeful; I remember when this place opened no-one seemed to know what they were doing and all these years later it still seems as bad! The 'flow' through the self-service is badly thought out, we ordered drinks at the counter and the server got them out of the fridge and just left them on the top with metal caps still on. We had to wait for another server to come back and take the tops off! Then trying to balance four large plates and four drinks bottles on the most slippery trays ever was going to be a recipe for disaster, so I took the drinks over to our table much to the consternation of the cashier! Then having queue with said trays at the cash desk with no-where to rest your tray until you are eventually at the till is bonkers!!!! 4 sandwich/rolls and 4 drinks was £30 which in my view isn't cheap!! The prawn rolls were tasteless (well actually they tasted on chemicals), the coronation chicken was an odd colour and wasn't particularly nice, the egg mayo/salad roll was probably the only one which seemed nice but my mother said she hadn't enjoyed it. Although I can't categorically say it was the cause, I then developed a very upset stomach later in the day and can't help but think it was the chemically tainted prawn roll. The garden centre is lovely but its a magnet for people wanting to be parted of their money and this cafe follows suit! Everything was very over-priced, including having to pay 75p for a miniature jar of strawberry jam - what a rip off! Plenty of other places around......go chose somewhere more decent; you won't be hard pressed to find somewhere much worse!!!

Four of us visited Trentham Six Arches cafe on Tuesday 27th August and our toasties were all dry and looked particularly sad with a few salad leaves and a bit of carrot plus the crisps were all soft and tasteless. We also felt that £7.95 for a toastie was very expensive. On the plus side, they said that they had no roast beef for my choice of toastie but another young server said that she would go over to the delicatessen and get some. Quite enterprising for a member of staff to do this these days.

I visit Trentham Gardens maybe twice a month for a meal, and have done for years. The Six Arches was perceived as the occasional treat, Something a bit special. On this occasion I was disappointed. The roast vegetable Frittata seemed something different to try. What a disappointment. To me it was a mouthful of cold, spongy, tasteless nothing. and the coleslaw, for me, was too hard - but that might be coming more usual.

Having been very disappointed with the carvery on previous visits, I went straight to the salad rolls & everything was fine. Alas my son always goes for roasts and he got what I expected....quantity over quality. He even had a crumble pudding & left much of that. Perhaps it's time to eat before our visit???

Garden centre is good. Restaurant lets it down. Decided against cold sandwiches/salads when we saw flies IN the cabinet and, whilst we were deciding, a customer brought back food with a dead fly in!

Shame used to be good gone downhill very quickly.

Service too slow as staff just kept on talking to each other.

Visited Trentham Gardens for a weekend and had breakfast at Six Arches. The breakfast bar queue was buzzing with clients purchasing their freshly-cooked breakfast. A good fry-up with pot of tea and toast at a very economical price. All the ladies were happy and cheerful although under pressure. Lunch and afternoon food also looked really good. Superb value.

a lovely day out for breakfast lunch dinner coffee, shopping garden centre for your plants a lovely day out, take plenty cash.

Lovely food and excellent service every meal was delicious

4 of us ate here and all enjoyed their Sunday lunch. The food is great when your out and about and a carvery is a rare treat. A good carvery but only beef and pork?? and why when you buy a deal for dessert can you not have the gateaux section in the deal for a bit more than current deal maybe??

Visited today 30-6-2019 ...Staff were brilliant but the Beef was tougher than a car tyre ! Veg was ok ...you could see people were blaming knives that were not sharp, but then struggling to chew the meat and eventually taking it out of their mouths. We gave up on ours also. No one checks with you that your food is ok, but they must have got the message as plates went back with meat still on them.

Trentham Gardens is very popular and what better way to start the day with a nice full English, 5 or 9 items , toast and a drink and very reasonably priced it is too!

We visited Trentham Estate yesterday and called in The Six Arches for lunch. We all chose the mushroom wellington served with a jug of tomato sauce and vegetables of the day. I have to say, it's one of the nicest vegetarian meals we've had in a long while. Hats off to the menu planners and chefs who have given us poor vegetarians something more appealing (with different tastes and textures) than a one pot meal such as risotto or a bowl of pasta. We often get a raw deal, and what we want is something that is similar to what everybody else gets but without the meat, such as a proper dinner. Everything was beautifully cooked with a generous portion and left us feeling very satisfied indeed. We will be returning very soon based on our experience yesterday. Thank you!

The food is great value and they take a pride in what they present, two different roasts were on offer plus other dishes, also the portion size is very large, so no hungry people leave the restaurant. There is a great choice which is rotated on a daily basis. The girls working behind and in front of house are all very helpful and give good customer service.

Again male staff seen exiting toilet cubicles and going straight into kitchens without washing hands.

Went here Saturday as it was Raining hard most of the day,

Dropped in for Sunday lunch as veg looked nice. How disappointing....1.5 small wafer thin slices of over done beef then..

This will be my last visit here! My family ( 2 adults, 2 children) visited here for lunch. From ordering to delivery this was the worst experience I have had in quite some time. On ordering, the person behind the counter insisted on ordering one item at a time, rather than taking the full list and asking if there was anything else, disappearing back into the kitchen, then awaiting the next item. Two of the 4 items we wanted were not available, but there was no sign to say this. And in the end the order was taken incorrectly.

We visited for lunch before spending the afternoon walking around Trentham Gardens. There is a good choice in this self-service restaurant (main meals, deli counter, soup, jacket potatoes, cakes, etc.). We were served by a friendly, helpful person who provided good advice on the available options. The portion sizes were good and in prices were reasonable for the quality and quantity of food provided. The restaurant was quite busy at the time we visited which was shortly after midday.

I always come to the 6 arch’s restaurant normally for a carvery and a cake, it’s always lovely and always lots to choose from. On this occasion I visited with my family. We all chose from the cake counter along with tea and coffee. The homemade selection was packed full of mouthwatering items, we chose fresh raspberry custard tart, strawberry insurgence slice, chocolate and orange ganache tart and hazelnut roulade. All very sweet but delicious. Will be returning soon to sample the macaroons my dad saw

Visited here for the first time today with my 80 year old mum. The garden centre was lovely but lunch not so. The girl at the counter, who served us, was rude and impatient and very intolerant which was absolutely unacceptable. The food was mediocre, watery quiche and cous cous. I won’t waste £20 there again.

We have just had lunch ...i decided on a prawn cocktail ...you could have counted how many prawns there were, if you could have seen them ....they were so small ...I see bags of these cheap value prawns at the supermarket and avoid ...the Marie Rose sauce was thin and tasteless...even the brown bread which was included in the extortionate price was flavorless and cardboardy ..a completely disappointing experience

Popped here on Sunday as I'm recovering from knee surgery and wanted to get out for an hour. Planned on a snack and a coffee but turns out they do carvery on a Sunday. Food was plentiful and for two adults and two children we spend around £30. Really good lunch but moreover really helpful lady (sorry I didn't get her name) who helped carry our trays as I was hobbling around on crutches.

We used to go here at least once a week but have not been now for sometime. The quality of the food has been slipping for a while but the last straw was the newer members of staff being so rude. We asked to have a burst egg changed on breakfast and was asked why. Eventually changed but our complaint discussed at length between the staff. The crockery is beginning to show its age and needs replacing, maybe with local products next time. The layout is totally wrong with staff wandering around between toaster coffee and eggs. Needs a manager on the front to organise things, preferably one who knows what they are doing. We won't be going again as Totally Delicious is much better food and well organised.

Had breakfast here on 27 Dec at 10.15, and on 28 Dec at 8. 30. Both good value with a round of toast, pot of tea and 5 items from a selection of egg, sausage, bacon, beans, mushrooms, tomatoes, fried bread, black pudding and hash brown.

This is the 10th year of our working breakfast(all retired almost). Very well looked after again by Kelly and all the staff. Breakfast was very good and well worth a visit. Will go again

Inattentive staff and run out of basic sandwiches by 12.30pm. Very poor service but still pricey. Had better experiences here but it's not even that busy.

We were there for a birthday treat and to do some shopping. Started with coffee and soft drinks. The prices were daylight robbery! especially the £3 bottle of coke. The food came and was mediocre to say the least. Crusty and cold veg only the much maligned sprout had any distinguishable flavour. By the time you were half way through it was all cold. Lucky me had the salmon not the roast but they veg was poor again.

We attended with our young granddaughter. We visited on a Friday, we had returned from a holiday abroad and wanted a roast dinner. We found that a Christmas lunch was available. We were looking forward to a tasty meal- unfortunately, we were disappointed. The food was quite bland. Our granddaughter loves a roast dinner usually, she refused to eat anymore after he first mouthful.

We had a great day shopping yesterday. Great for Xmas shopping and coffee /lunch but found it strange they allow dogs in the main shopping area.I like dogs but for goodness sake not inside places like trentham.

We visited this place to have a look at the Christmas trees etc. They also have a nice café where you can get a good quality reasonably priced meal or a coffee , cake etc. good experience, tad pricy in the store though.

Met friends for coffee in the garden centre. Lovely pot of tea in pleasant surroundings. It does get very busy during the day and especially at weekends. Lovely selection of gifts etc and we often get our plants in the spring for our allotment, We call here regularly throughout the year.

4 of us went for lunch here a few weeks ago, 2 of us had pork belly, and 2 had carvery, we had to take the pork belly back as one of them was all fat and no meat,(I love fat on meat but there has to be a bit of meat!), the other was so tough you couldn't cut it. The veg on the carvery was very under cooked, the carrots and parsnips were raw, the roast pork was dry and tough. It was an awful meal and we will not go again.

Called in for a light lunch whilst here shopping. Plenty to choose from but we selected a sandwich to keep it light. Good range of choices of fillings, we had pulled pork which was ok but not as tasty as we had expected. Overall not a bad experience, I would probably go again but make a different choice.

We only wanted something light for lunch as we’d had a large breakfast in our hotel and the bowl of light spiced carrot soup, served with a chunk of very nice whole meal did the job perfectly. Service was quick and efficient and the young man behind the counter thoughtfully cooled down the glasses which had just come from the dishwasher so that our cold drinks did not turn into lukewarm drinks - a nice touch!

Very good self service restaurant situated in Trentham Garden Centre. Offers a variety of food including carvery, jacket potatoes, sandwiches and snacks, cakes, etc. Our party had a mixture of jackets and sandwiches - all were delicious. Staff were friendly and helpful.

I come here atleast twice a week with my friend June. We always sit outside on the terrace with either a couple of lattes or something lovely from the deli section. I would 100% recommend six arches to anyone who enjoys a quality roast or just spending time with friends.

I visited for the first time and received a warm and welcoming visit the staff were more than happy to answer any questions about my food allergy I will definitely be visiting again amazing food