Based on 224 opinions finded in 2 websites
Based on 224 opinions finded in 2 websites
Nº 559 in 722 in Stoke-on-Trent
Nº 73 of 85 British in Stoke-on-Trent
Opinions
We ordered a basic magaritta pizza and chips at 4.45pm, it wasnt delivered until 6.45pm!!! And they still got the order wrong! Great when you have kids waiting!
gemma hodson . 2024-11-04
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Always late every time I’ve ordered, but this time they forgot an item, after being told I was a liar by the delivery driver and that I hadn’t paid for said item they realised I had, told me to call restaurant, I did they advised they were sending said item out to me, well 6 hours later it still isn’t here so I don’t think I’ll be seeing that. Extremely poor service
Mat Machin . 2024-10-26
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Good food good service good price
Numair Khan . 2024-08-21
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Very disappointing, small portions and not as advertised.
Moors Locksmiths . 2024-05-01
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Food hit and miss. Baltis first class. Burger and fries, not so good. But polite, hard working staff. Can't fault them
Matthew Carr . 2024-04-26
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Food is really very nice. In this area they give best pizza's 🍕 and burger's taste.
MAMTA RANI . 2024-02-27
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The whole place is shocking! There was a hair in my food, which was black and obviously the workers. The food has been cold several times from alladins & not once did we get an apology. All they did was moan and it really isn't good enough. They are now refusing to send fresh food out because we've complained 3/4 Times..🤦♀️. Sorry that YOUR food is cold.... 1045pm we ordered and it's 12.21am and we're still waiting for fresh food. Very rude. If you want to get a good star rating, listen to your customers, reflect and then you'll improve!!!!!!! Shocking.
Jodie benson . 2024-02-18
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I called to ask when I can expect my order and the person on the other end of the line just said sorry and hung up on me. Completely unprofessional behaviour, no compensation given for a near 2 hour wait for 4 items. If you can't handle it when it's busy then you shouldn't be doing deliveries at all. I expect compensation.
Reaper . 2024-01-13
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Amazing great laugh with staff whole waiting foor good xxx
Faye Solomon 2nd . 2024-01-05
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Regular customer to Aladdin’s just reiceved order and it was cold took an hour and half to be delivered even though quoted just over half hour not good and the order was wrong
Angela Hollinshead . 2024-01-05
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The food is really nice from here. It's probably better to collect, as you can be waiting well over an hour for delivery.
Jane Perrett . 2024-01-02
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This place is terrible, waiting over 75 minutes for a £15 delivery and the driver didn’t even turn up. Would not recommend this place to anybody. Poor poor service.
Kyle Wilson . 2023-11-03
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Food is good but cold drinks remains forgotten on delivery .
Melba Busacay . 2023-10-01
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Let you order on Uber eats, take your money and deliver nothing at all! Absolute waste of time!
Richard Hall . 2023-09-17
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Harass me through text messages I never signed up for. They took my details from FoodHub and pester me without my consent. No other restaurant on FoodHub has done this : 😽 What a joke of service UPDATE: Im reporting them to ICO
tcoxsv . 2023-09-02
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I don't have words about Aladdin's pizza and it's service I suggest to everyone plz taste it once.i rly love pizza of Aladin
Sonu Karwasra . 2023-08-20
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Gave a Pescatarian a curry with lamb/beef in it when we ordered a shrimp curry and we had some hairs in it.
Ruby-mae Stead . 2023-08-10
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Disgusting service and food violations. Ordered a prawn curry as we are a pescetarian and vegetarian we received a BEEF curry and when we called to sort it we were rudely told the kitchen is closed and offered no replacement or refund to food we couldn't eat due to their negligence. The vegetable curry had a hair in it and again nothing was offered to fix these Disgusting health code violations. Awful customer service and terrible food quality.
Rose Gold . 2023-08-10
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Been using these guys for a while friendly helpful staff on the phone , delivery drivers are lovely and the price isn't bad for the food you get I don't understand the low ratings we had the curry deal for 2 last night, me and my friend and it was great value for 19.99 only problem to be honest was the onion bhaji was abit greasy but I think thats because they were in with the chicken tikka starter so maybe it was off the chicken and mixed veg but like I say every order we've had it's been spot on and considering it was Saturday night it arrived in under half an hour and it was hot and delicious. See you again soon guys Love respect and all the best from Chris at 84 in Fenton 😎.
Christopher N Wood . 2023-07-30
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I just ordered an Apna/Asian pizza and it's back to been amazing. I always used to order the Apna pizza from here but over the last year it's no been very good. Tonight it was amazing, the delivery driver was also great. I'll be ordering again and hope it's the same quality.
Chris H . 2023-07-15
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Bought pizza and curry, very nice
Jay Khan . 2023-07-04
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Put an order in ,came 2 hours l8r after phoning 3 times an being told 5-10 mins every time..food eventually turned up burnt cold pizza ,cold soggy chips and cold kebab meat..hottest thing in the delivery was the bottle of Pepsi ..won't be using again 👍
George McNiven . 2023-06-30
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One of best pizza in town Special mexican burger Amazing donner kebab
Iqra Mishaal . 2023-06-17
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Great takeaway that I've been ordering from for the better part of 10 years now, lovely food and solid portions!
Jordan Millward . 2023-05-24
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Aladdins Special Chicken Kebab Skewer of chicken, chicken tikka, shish kofta, donner with salad, 2 chips, 2 pitta bread, 6pcs onion rings and a bottle of Pepsi 16" Asian Style £12.43
Asad Javed . 2023-04-10
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Well thanks for cancelling my order at the very last minute leave me waiting nearly an hour for my food to come and you go and cancel after I have paid by card I had to reorder elsewhere if you knew you couldn't do the order at least let your customers know so they can go elsewhere obviously this company is still struggling with drivers it makes you question why now I got go 2 howeres wating fore food thanks guys
Jozef Clark . 2023-04-06
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Absolutely love this place food is amazing
Sophie Brickley . 2023-04-01
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You gave me food posoning. Had from this place for 8 years I dunno whats happened but I ordered yesterday and today I've got food posoning. Will not being ordering ever again
Xdarlxcharl . 2023-03-29
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Great staff ,great food ,good price's
David Whale . 2022-11-17
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Been having curry's from Aladins for over 34 years never had any issues at all food is always hot and the staff are Great and friendly 👌
mark stevenson . 2022-11-04
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Food delicious as always. Small mistake tonight but was rectified within 30 minutes & very politely. Would definitely recommend. Many thanks 👍
Clare Bullock . 2022-09-30
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Me and my friends (we are university students) went here alot during the year 2022 and not much else I can say but excellent service we had and amazing friendly workers. Sure sometimes it can have it's one off bad times but it's like 1/10 times that happens. Overall I reccomend this place and give it a try. I mainly order in person
Luis Boyd . 2022-07-14
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Used to love going here..always recommended it as 1 of the best but it looks like they don't care anymore..the kebab i had a couple of weeks ago was the worst portion i have ever seen anywhere! I ordered 4 topping pizza tonight..seen 1 topping pizzas with more on..honestly aladdin u have really took the &*£@ time & time again lately..its a shame for years always knew i could rely on u for good food & decent portions but i dont trust u with my money anymore..good luck with your new business model
Darth Trader . 2022-07-07
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Our usually takeaway, quick on delivery food is pretty good! Can’t complain really
Sam Kane . 2022-06-12
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How can you enjoy with their food?
Sagnik Ganguly . 2022-06-11
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If you use just eat Aladdin's will retain and use your personal information and phone number for marketing purposes. A clear Breach of GDPR regulations and just eats terms and conditions. Top tip Aladdin's.... This is illegal and you can be fined 10% of annual turnover.
S Smith . 2022-06-09
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Great food however always feel uncomfortable as the guy with the gold tooth starts looking at you and speaking Arabic to the staff. Always laughing or staring.
TheJodiee XO . 2022-05-22
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Saved us when were looking for food after midnight:)
Hossam Hamad . 2022-05-05
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Best food in and great staffs I well ordered again
Sami Hussain . 2022-05-03
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This place is amazing. Big up Aĺi and the staff. Food is always amazing, Customer service is the best too. Thank you for all your hard work. 22 hollings
Harvey Lee's Channel . 2022-05-01
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Always order from Aladdin’s and am normally very happy but paid for large for both kebabs tonight and got delivered small tonight and, when questioned, was told it was because I hadn’t specified naans (so what does the large option mean??). Good food but disappointed not to be looked after as a regular customer. £4 more than usual for nothing extra??
Jon Mueller . 2022-04-24
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Tasty and generous portion. I usually get sfc chicken and fillet burgers. I order on a regular so decided to give them a review for the great service :)
mazzy maz . 2022-03-29
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Always brilliant food used this place for.years if you want a great meal go here and the staff are so friendly
Bryan Middleton . 2022-02-01
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Ordered from here a few times was good at the beginning . Tonight wasn't good. Will not be returning
Jon Hamnett . 2022-01-29
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Do not eat Here , Food poisoning . 4 people .
Garry Peake . 2022-01-24
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Food is fantastic staff is amazing service is fabulous
heather stone . 2022-01-22
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Ordered from these guys for over a year normally nice food tbf but got a order cancelled and they still turned up with the food which was paid after id ordered from Somewhere else so been put out of pocket twice in one night for food thats late not impressed and won't be ordering from alladins again
Chris Kirby . 2022-01-15
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Delicious food👌🏻Me & my friends enjoyed a lot😍 Delivered on time. However great delivery service😊
Aafreen Khan . 2021-12-18
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. Good food . Quick delivery . Good portion size . Good price What more could you ask for?
Jamie Lea . 2021-11-28
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Shocking,£650 for chicken donner wrap with 6 pieces of chicken and cold stale chips and can if coke, honestly please go elsewhere,this is a joke
Gary Crowley . 2021-10-12
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Worst cheese on a pizza ive ever had, cheap an nasty...ruined the pizza. Avoid a pizza from here at all costs
Mike D . 2021-09-28
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Food was amazing! I had a friend recommend this place and we have ordered many times since. Best samosas money can buy in the area and for a reasonable price. Curries, kebabs, and other world foods they do are the best. If you want a pizza or chicken, they do ok but there are better places for pizza and chicken locally. If you want good food, this is where to go.
David . 2021-09-25
MORE AT TripAdvisor
Gorgeous food at good prices too, the service was quick and friendly too, exactly what you want from a takeaway They offer a large variety of different food choices too
Reece Jackson . 2021-09-09
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Amazing gentle staff, smiling at 1am in the morning while we taking our food, great service fresh food Highly recommend it for the purpose of short stay or even if your passing by. 5 ☆☆☆☆☆
Shakir Mehmood . 2021-08-14
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Food was really nice but took over 1 hour to be delivered. so only 4 stars
Camp Survivor . 2021-08-13
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Ordered 3 curries,starter,chips and garlic rice and it was amazing best curry I've had in a while (iam fussy when it comes to food) delivery service was very prompt within 45 minutes which is standard with most takeaways plenty of meat and flavour will be definitely ordering again soon.
Paulette W . 2021-08-12
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Got food poisoning last Monday rang and told the manager he new it was chicken we were ill 4 5 days he said he would refund us but as not plz b carful I was really ill and so was my carer
Brenda Moult . 2021-07-05
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Amazing food and the staff are fab
tina wilkes . 2021-06-17
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Had a takeaway tonight( Friday) it was lovely used takeaway before but had pizza tonight as well as set meal for 1, it was delicious honestly really lovey delivery was quick an website easy to follow ,this is an honest review and I’m a picky kind person as can’t always eat certain things thank you for lovely meal
Julie Bethell . 2021-06-12
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Their chicken fillet burger chips is best around here really good size portions and taste is so good
soffia hussain . 2021-05-18
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Ordered food from here 7.30 didn't arrive till 9.40 was told half an hour to 45 mins, for delivery had to ring 3 times to see where our food was food was of cold won't be ordering from here again disgusting
tracy boulton . 2021-05-15
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Used to be great....now unbelievably poor customer service. "Driver" forgot our desserts, rang the shop within 2 mins of them leaving, still waiting for them to redeliver over an hour later and with 3 phone calls to the shop!!! Shocking!
Victoria Burns . 2021-05-11
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Usually the food is nice and the delivery can range of been perfect time and really late last night I ordered and waited over an hour for food and the food wasn’t even that nice chips were disgusting and the delivery driver said he didn’t have change from a twenty and just took my change and said to tell them next time Maybe it’s different management or something but I’m pretty disappointed lately they used to be really good but as of last night I’m sure they’ve lost a lot of customers
Luna Cyka . 2021-05-08
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Disgusting food it was so bad that it made me feel sick and I had to throw it away, the meat tasted funny and looked like leftovers and it was swimming in grease and oil it was completely gross, avoid at all cost, this place has put me off takeaways all together, wish I could get a refund 🤢
Fallout Fan . 2021-03-15
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The curry’s are fantastic. Amazing service and the staff are friendly. Plus the food is reasonable priced.
Rebecca Harrison . 2021-02-13
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Cold food an hour late and paid them for a large kebab and got a small. Terrible
Michelle Chapman . 2021-02-06
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Lucky to even get a star ordered a few times now foods been late everytime when you call and ask they think it's okay speak to you like dirt wouldn't bother scumbags
Josh Cotton . 2021-01-31
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Im not gonna lie im not a great lover of Indian food but there tandoori mixed grill and keema nan was one of the best ive tasted would highly recommend them thoroughly enjoyed ever mouthful excellent well done guys
barry crichton . 2020-12-11
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Always love the food from here. The nan breads are amazing. My usual weekly takeaway and never have any issues. Would definitely recommend.
Jenna . 2020-12-04
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I’ve been a customer of this takeaway for years, however just lately the food is definitely lacking. Sometimes you get a nice pizza, other times it’s burnt. I’ve complained about the last three. Today’s order was apparently “inspected” you can see the results for yourself
Pwhitham . 2020-11-16
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Superb curry and great price too!
David Tudor . 2020-11-16
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I like the pizza but the fried chicken is not very tasty for me and not a very good coustomer service
A Name . 2020-11-03
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Really good food and the staff is really nice ... the price is excellent and I will enjoy buying they food everytime
SMEREA DOINA . 2020-10-17
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friendly polite staff, average price but with excellent choice of menu.
Jason Tomkinson . 2020-10-11
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Food was cold waiting times rediculass despite me ringing from 8 o'clock n I got fobed off I asked f strawberry cheese cake and hagandaz vanilla ice creams but I only got told at 9 wen I rang yet again to complain about food not being with me they had no hagandaz ice cream n they sent me cookie dough n I got lemon cheese cake I won't be having any thing else from here n I would not recommend this business to anyone my burger was descusting so was a costumized pizza
Kellie Rothwell . 2020-10-10
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The food used to be amazing but the last few times we have ordered its been gradually getting worse. Tonight's was disgusting. Won't be ordering from here again
Amanda Barker . 2020-07-19
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Fantasftic food, have been coming here for a long time. beats any other place
Shauk Ali . 2020-07-16
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My partner ordered meat feast pizza and doner meat,chips snd cheese The pizza was a 12inch and i didnt finish the first piece and my other half who isnt fussy generally ate 2 it was vile. There was such a strange taste that left a lingering taste all night. the doner and chips seeminly tasted ok but the more you ate the more this strange taste got worse. Both if us have been up all night with stomach cramps and sickness **Avoid**
Laura Western . 2020-06-18
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Friendly Staff and lovely take away
Rares Roman . 2020-03-14
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Always friendly and quick! I had a kebab from here last night and was given a free Oreo cheesecake it was absolutely amazing! Thank you!
Alisia Clewlow . 2020-02-24
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Great takeaway, proper good quality of food, and tastes great! I reccomend the Mexican Burger. Good set of lads who run it too.
Ken . 2020-01-23
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EDIT: spoke to a guy working there the day after, seemed nice enough and offered me my refund. Week later and still no refund. Zero out of 5 stars. Ordered our food with plenty of time before their closing times, food never arrived, tried calling multiple times without any answer. Usually decent service but this is appalling. Money spent without actually receiving anything. Terrible.
corey moore . 2020-01-21
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Don't know why so many negatives, lovely food and always on time! Wicked
Tom Barnes . 2020-01-03
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Good standard off food& good if not fast service overall if you want good food but sometimes rather a anticipated wait all good ,after the waiting the food is well prepared to a good standard 👍
Keith Westwood . 2019-11-30
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You wait 20 minutes for someone to even acknowledge you then get quoted 3 different prices.
John Chesters . 2019-11-06
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The food is great and the price is just right, they have a quick service and if there's any problem whatsoever they will see to it that it's taken care of. I come here very often(at least once a month) and don't have any complaints
The Hell Keeper . 2019-10-27
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Meant to be open till 3am, went there at 2:10 and it was closed
Michal . 2019-10-05
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I'd love to tell you what it tastes like but I can't it hasn't arrived. We ordered a work order for 10 ppl over 2 hours in advance to be delivered at 1.20 because we have a set break at 1.30. most of the orderer arrived at 1.45 mine is yet to come at 2.15. appalling service. Time for a new takeaway service
Clive Owen . 2019-09-29
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Turned up hour and half late freezing cold complained and had no reply
jade weston . 2019-09-06
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Avoid at all costs, very unhygienic staff
#CaptainMisbahUK . 2019-07-10
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Not good all round. Kept waiting for ages, and when finally got food it wasn't good, and certainly not good value for money. Customer service leaves a lot to be desired. Shall not be using again.
Uk7 . 2019-05-26
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0 starts waited over an hour and half for the food then it gets delivered and then its not even hot and then they forget something from the order anyways!!!!
rebecca smith . 2019-04-14
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Food bad curly fries was hard and the curry sauce is vile, delivery guy don't have any change waited for the delivery bloke come back and the shop won't be ordering again
steve green . 2019-04-11
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Not bad i wouldnt go again to be fair
Craig . 2019-03-06
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Used to be brill.. Now not so much. I've been disappointed with the fact I've wasted my money on terrible food. Price good.. Delivery fast as.. but quality of food abysmal 😔 salad also seen better days.. 😟 What's happening guys??
KFA . 2019-02-19
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This place used to be amazing. All I got last night was bland tasteless food.
Nathan Hicks . 2019-02-01
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Alladins pizza are the bombay... 👌 Quality no more said... 😁👌
Ben IbZa . 2019-02-01
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It's a shame I can't just put no stars because I would I ordered food on card 20 pound worth when I ring them no answer and they pick up and put the phone down not happy
Stacie Myatt . 2019-01-04
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Ordered my food online when the place was meant to be open, walked all the way there in the rain only to find it closed
B. Harvey . 2018-12-09
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Never have I seen such a lack of pride from a "boss". I ordered late at night, by card, and the delivery never arrived, without any attempts to call me. I also called the shop over and over but there was never any answer. The next day I call again to see if we can fix last night. "The boss" then decides to argue with me on the phone claiming all sorts of nonsense. The driver was there, the driver tried calling, the driver was knocking on your door, etc. ALL LIES. He even argues i must have had the wrong number last night cause i apparantly never tried calling them. Now after arguing at length, hoping i could get some food today instead, i am told that my food is still lying around in the shop and theyll send it up. Absolutely no pride in what their doing, and the service is an absolute joke. What a clown mr "boss" is
ftoubro . 2018-10-12
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3150 Opinions
Met a friend here and had a few drinks. Got my wheatbeer at a good price.Drinks are cheap here .Plenty of space no waiting. Sit upstairs when visiting here. More comfortable.
33 Opinions
Can't explain how bad it was. At least 15mins to place my order. Waited half an hour for my order by time my order came I had drank my tea. Only ordered a toasted teacake and kids meal. It wasn't even what you would call busy loads of spare table. My grandson fell asleep waiting for his after saying wheres my dinner so slow.
710 Opinions
Dropped in for a quick drink whilst walking the dog at the weekend. The staff couldn't do enough, dog bowls, blankets and treats provided for free. Couldn't fault the beer or service, will definitely be returning!
3 Opinions
Ordered milkshakes for kids and they came emptied in the bag - delivery driver had a massive attitude problem this seems to be a common complaint too, the milkshakes are bland too I really wouldn’t bother wasting your time and money
97 Opinions
I stayed here one night I had no heating no hot water the food was burnt I had to get out of there I can out with the flu because of it. Do not visit this hotel