Aladdins in Stoke-on-Trent

Chicken tikka masala was basically a red korma really bland and tasted very coconut, chips were really soggy and undercooked, Dupiaza was the same really bland and tasted more like bell peppers than onions really disappointed would not order from here again!!!!

First of all just wanted to express how unhappy i am with the service and the food that’s came. I have been lied to multiple times by saying my food was on the way and when i asked them if it was going be cold, they explained that they got the wrong order and it was still been made. When the food did arrive it was completely wrong, i asked for a chicken tikka masala, but instead came a korma with chicken tikka pieces inside, which i am allergic to coconut, so i couldn’t eat it. Most of my food was stale and looked like it had been left on the side for hours. I will never be ordering again!!

Best special box in town. Fast delivery service.

The customer service was very good and friendly. The food was really nice aswell and got plenty of options from the menu😊

Best place for late night meals highly recommended 🫡

First experience was lovely from the staff, everything was speedy and fresh. Came a second time, it was humiliating over half an hour standing for a simple single burger. I was first customer to arrive but I was the last customer out of 4 to get 'served' within half an hour. Second customer and me called the staff multiple of times 'excuse me' and this one particular staff with a cap kept replying with 'one moment' but never arrived for me. Too busy prioritising delivery orders. I had enough I told him to cancel it again with 'it's right here just a few minutes ' .. I didn't ask for beef in the first place he kept forgetting my order. I just felt so upset I just left the shop. Never coming back.

Aladdins Special Chicken Kebab Skewer of chicken, chicken tikka, shish kofta, donner with salad, 2 chips, 2 pitta bread, 6pcs onion rings and a bottle of Pepsi 16" Asian Style £12.43

We ordered a basic magaritta pizza and chips at 4.45pm, it wasnt delivered until 6.45pm!!! And they still got the order wrong! Great when you have kids waiting!

Always late every time I’ve ordered, but this time they forgot an item, after being told I was a liar by the delivery driver and that I hadn’t paid for said item they realised I had, told me to call restaurant, I did they advised they were sending said item out to me, well 6 hours later it still isn’t here so I don’t think I’ll be seeing that. Extremely poor service

Good food good service good price

Very disappointing, small portions and not as advertised.

Food hit and miss. Baltis first class. Burger and fries, not so good. But polite, hard working staff. Can't fault them

Food is really very nice. In this area they give best pizza's 🍕 and burger's taste.

The whole place is shocking! There was a hair in my food, which was black and obviously the workers. The food has been cold several times from alladins & not once did we get an apology. All they did was moan and it really isn't good enough. They are now refusing to send fresh food out because we've complained 3/4 Times..🤦‍♀️. Sorry that YOUR food is cold.... 1045pm we ordered and it's 12.21am and we're still waiting for fresh food. Very rude. If you want to get a good star rating, listen to your customers, reflect and then you'll improve!!!!!!! Shocking.

I called to ask when I can expect my order and the person on the other end of the line just said sorry and hung up on me. Completely unprofessional behaviour, no compensation given for a near 2 hour wait for 4 items. If you can't handle it when it's busy then you shouldn't be doing deliveries at all. I expect compensation.

Regular customer to Aladdin’s just reiceved order and it was cold took an hour and half to be delivered even though quoted just over half hour not good and the order was wrong

Amazing great laugh with staff whole waiting foor good xxx

The food is really nice from here. It's probably better to collect, as you can be waiting well over an hour for delivery.

This place is terrible, waiting over 75 minutes for a £15 delivery and the driver didn’t even turn up. Would not recommend this place to anybody. Poor poor service.

Food is good but cold drinks remains forgotten on delivery .

Let you order on Uber eats, take your money and deliver nothing at all! Absolute waste of time!

Harass me through text messages I never signed up for. They took my details from FoodHub and pester me without my consent. No other restaurant on FoodHub has done this : 😽 What a joke of service UPDATE: Im reporting them to ICO

I don't have words about Aladdin's pizza and it's service I suggest to everyone plz taste it once.i rly love pizza of Aladin

Gave a Pescatarian a curry with lamb/beef in it when we ordered a shrimp curry and we had some hairs in it.

Disgusting service and food violations. Ordered a prawn curry as we are a pescetarian and vegetarian we received a BEEF curry and when we called to sort it we were rudely told the kitchen is closed and offered no replacement or refund to food we couldn't eat due to their negligence. The vegetable curry had a hair in it and again nothing was offered to fix these Disgusting health code violations. Awful customer service and terrible food quality.

Been using these guys for a while friendly helpful staff on the phone , delivery drivers are lovely and the price isn't bad for the food you get I don't understand the low ratings we had the curry deal for 2 last night, me and my friend and it was great value for 19.99 only problem to be honest was the onion bhaji was abit greasy but I think thats because they were in with the chicken tikka starter so maybe it was off the chicken and mixed veg but like I say every order we've had it's been spot on and considering it was Saturday night it arrived in under half an hour and it was hot and delicious. See you again soon guys Love respect and all the best from Chris at 84 in Fenton 😎.

I just ordered an Apna/Asian pizza and it's back to been amazing. I always used to order the Apna pizza from here but over the last year it's no been very good. Tonight it was amazing, the delivery driver was also great. I'll be ordering again and hope it's the same quality.

Bought pizza and curry, very nice

Put an order in ,came 2 hours l8r after phoning 3 times an being told 5-10 mins every time..food eventually turned up burnt cold pizza ,cold soggy chips and cold kebab meat..hottest thing in the delivery was the bottle of Pepsi ..won't be using again 👍

One of best pizza in town Special mexican burger Amazing donner kebab

Great takeaway that I've been ordering from for the better part of 10 years now, lovely food and solid portions!

Well thanks for cancelling my order at the very last minute leave me waiting nearly an hour for my food to come and you go and cancel after I have paid by card I had to reorder elsewhere if you knew you couldn't do the order at least let your customers know so they can go elsewhere obviously this company is still struggling with drivers it makes you question why now I got go 2 howeres wating fore food thanks guys

Absolutely love this place food is amazing

You gave me food posoning. Had from this place for 8 years I dunno whats happened but I ordered yesterday and today I've got food posoning. Will not being ordering ever again

Great staff ,great food ,good price's

Been having curry's from Aladins for over 34 years never had any issues at all food is always hot and the staff are Great and friendly 👌

Food delicious as always. Small mistake tonight but was rectified within 30 minutes & very politely. Would definitely recommend. Many thanks 👍

Me and my friends (we are university students) went here alot during the year 2022 and not much else I can say but excellent service we had and amazing friendly workers. Sure sometimes it can have it's one off bad times but it's like 1/10 times that happens. Overall I reccomend this place and give it a try. I mainly order in person

Used to love going here..always recommended it as 1 of the best but it looks like they don't care anymore..the kebab i had a couple of weeks ago was the worst portion i have ever seen anywhere! I ordered 4 topping pizza tonight..seen 1 topping pizzas with more on..honestly aladdin u have really took the &*£@ time & time again lately..its a shame for years always knew i could rely on u for good food & decent portions but i dont trust u with my money anymore..good luck with your new business model

Our usually takeaway, quick on delivery food is pretty good! Can’t complain really

How can you enjoy with their food?

If you use just eat Aladdin's will retain and use your personal information and phone number for marketing purposes. A clear Breach of GDPR regulations and just eats terms and conditions. Top tip Aladdin's.... This is illegal and you can be fined 10% of annual turnover.

Great food however always feel uncomfortable as the guy with the gold tooth starts looking at you and speaking Arabic to the staff. Always laughing or staring.

Saved us when were looking for food after midnight:)

Best food in and great staffs I well ordered again

This place is amazing. Big up Aĺi and the staff. Food is always amazing, Customer service is the best too. Thank you for all your hard work. 22 hollings

Always order from Aladdin’s and am normally very happy but paid for large for both kebabs tonight and got delivered small tonight and, when questioned, was told it was because I hadn’t specified naans (so what does the large option mean??). Good food but disappointed not to be looked after as a regular customer. £4 more than usual for nothing extra??

Tasty and generous portion. I usually get sfc chicken and fillet burgers. I order on a regular so decided to give them a review for the great service :)

Always brilliant food used this place for.years if you want a great meal go here and the staff are so friendly

Ordered from here a few times was good at the beginning . Tonight wasn't good. Will not be returning

Do not eat Here , Food poisoning . 4 people .

Food is fantastic staff is amazing service is fabulous

Ordered from these guys for over a year normally nice food tbf but got a order cancelled and they still turned up with the food which was paid after id ordered from Somewhere else so been put out of pocket twice in one night for food thats late not impressed and won't be ordering from alladins again

Delicious food👌🏻Me & my friends enjoyed a lot😍 Delivered on time. However great delivery service😊

. Good food . Quick delivery . Good portion size . Good price What more could you ask for?

Shocking,£650 for chicken donner wrap with 6 pieces of chicken and cold stale chips and can if coke, honestly please go elsewhere,this is a joke

Worst cheese on a pizza ive ever had, cheap an nasty...ruined the pizza. Avoid a pizza from here at all costs

Food was amazing! I had a friend recommend this place and we have ordered many times since. Best samosas money can buy in the area and for a reasonable price. Curries, kebabs, and other world foods they do are the best. If you want a pizza or chicken, they do ok but there are better places for pizza and chicken locally. If you want good food, this is where to go.

Gorgeous food at good prices too, the service was quick and friendly too, exactly what you want from a takeaway They offer a large variety of different food choices too

Amazing gentle staff, smiling at 1am in the morning while we taking our food, great service fresh food Highly recommend it for the purpose of short stay or even if your passing by. 5 ☆☆☆☆☆

Food was really nice but took over 1 hour to be delivered. so only 4 stars

Ordered 3 curries,starter,chips and garlic rice and it was amazing best curry I've had in a while (iam fussy when it comes to food) delivery service was very prompt within 45 minutes which is standard with most takeaways plenty of meat and flavour will be definitely ordering again soon.

Got food poisoning last Monday rang and told the manager he new it was chicken we were ill 4 5 days he said he would refund us but as not plz b carful I was really ill and so was my carer

Amazing food and the staff are fab

Had a takeaway tonight( Friday) it was lovely used takeaway before but had pizza tonight as well as set meal for 1, it was delicious honestly really lovey delivery was quick an website easy to follow ,this is an honest review and I’m a picky kind person as can’t always eat certain things thank you for lovely meal

Their chicken fillet burger chips is best around here really good size portions and taste is so good

Ordered food from here 7.30 didn't arrive till 9.40 was told half an hour to 45 mins, for delivery had to ring 3 times to see where our food was food was of cold won't be ordering from here again disgusting

Used to be great....now unbelievably poor customer service. "Driver" forgot our desserts, rang the shop within 2 mins of them leaving, still waiting for them to redeliver over an hour later and with 3 phone calls to the shop!!! Shocking!

Usually the food is nice and the delivery can range of been perfect time and really late last night I ordered and waited over an hour for food and the food wasn’t even that nice chips were disgusting and the delivery driver said he didn’t have change from a twenty and just took my change and said to tell them next time Maybe it’s different management or something but I’m pretty disappointed lately they used to be really good but as of last night I’m sure they’ve lost a lot of customers

Disgusting food it was so bad that it made me feel sick and I had to throw it away, the meat tasted funny and looked like leftovers and it was swimming in grease and oil it was completely gross, avoid at all cost, this place has put me off takeaways all together, wish I could get a refund 🤢

The curry’s are fantastic. Amazing service and the staff are friendly. Plus the food is reasonable priced.

Cold food an hour late and paid them for a large kebab and got a small. Terrible

Lucky to even get a star ordered a few times now foods been late everytime when you call and ask they think it's okay speak to you like dirt wouldn't bother scumbags

Im not gonna lie im not a great lover of Indian food but there tandoori mixed grill and keema nan was one of the best ive tasted would highly recommend them thoroughly enjoyed ever mouthful excellent well done guys

Always love the food from here. The nan breads are amazing. My usual weekly takeaway and never have any issues. Would definitely recommend.

Superb curry and great price too!

I’ve been a customer of this takeaway for years, however just lately the food is definitely lacking. Sometimes you get a nice pizza, other times it’s burnt. I’ve complained about the last three. Today’s order was apparently “inspected” you can see the results for yourself

I like the pizza but the fried chicken is not very tasty for me and not a very good coustomer service

Really good food and the staff is really nice ... the price is excellent and I will enjoy buying they food everytime

friendly polite staff, average price but with excellent choice of menu.

Food was cold waiting times rediculass despite me ringing from 8 o'clock n I got fobed off I asked f strawberry cheese cake and hagandaz vanilla ice creams but I only got told at 9 wen I rang yet again to complain about food not being with me they had no hagandaz ice cream n they sent me cookie dough n I got lemon cheese cake I won't be having any thing else from here n I would not recommend this business to anyone my burger was descusting so was a costumized pizza

The food used to be amazing but the last few times we have ordered its been gradually getting worse. Tonight's was disgusting. Won't be ordering from here again

Fantasftic food, have been coming here for a long time. beats any other place

My partner ordered meat feast pizza and doner meat,chips snd cheese The pizza was a 12inch and i didnt finish the first piece and my other half who isnt fussy generally ate 2 it was vile. There was such a strange taste that left a lingering taste all night. the doner and chips seeminly tasted ok but the more you ate the more this strange taste got worse. Both if us have been up all night with stomach cramps and sickness **Avoid**

Friendly Staff and lovely take away

Always friendly and quick! I had a kebab from here last night and was given a free Oreo cheesecake it was absolutely amazing! Thank you!

Great takeaway, proper good quality of food, and tastes great! I reccomend the Mexican Burger. Good set of lads who run it too.

EDIT: spoke to a guy working there the day after, seemed nice enough and offered me my refund. Week later and still no refund. Zero out of 5 stars. Ordered our food with plenty of time before their closing times, food never arrived, tried calling multiple times without any answer. Usually decent service but this is appalling. Money spent without actually receiving anything. Terrible.

Don't know why so many negatives, lovely food and always on time! Wicked

Good standard off food& good if not fast service overall if you want good food but sometimes rather a anticipated wait all good ,after the waiting the food is well prepared to a good standard 👍

You wait 20 minutes for someone to even acknowledge you then get quoted 3 different prices.

The food is great and the price is just right, they have a quick service and if there's any problem whatsoever they will see to it that it's taken care of. I come here very often(at least once a month) and don't have any complaints

Meant to be open till 3am, went there at 2:10 and it was closed

I'd love to tell you what it tastes like but I can't it hasn't arrived. We ordered a work order for 10 ppl over 2 hours in advance to be delivered at 1.20 because we have a set break at 1.30. most of the orderer arrived at 1.45 mine is yet to come at 2.15. appalling service. Time for a new takeaway service

Turned up hour and half late freezing cold complained and had no reply

Avoid at all costs, very unhygienic staff

Not good all round. Kept waiting for ages, and when finally got food it wasn't good, and certainly not good value for money. Customer service leaves a lot to be desired. Shall not be using again.

0 starts waited over an hour and half for the food then it gets delivered and then its not even hot and then they forget something from the order anyways!!!!

Food bad curly fries was hard and the curry sauce is vile, delivery guy don't have any change waited for the delivery bloke come back and the shop won't be ordering again

Not bad i wouldnt go again to be fair