Based on 183 opinions finded in 2 websites
Based on 183 opinions finded in 2 websites
Nº 214 in 370 in Amber Valley
Nº 33 of 73 British in Amber Valley
CUSTOMERS TALK ABOUT DISHES WITH.. cooked
Opinions
A fabulous place to eat. We all ordered from the main menu. The dishes were beautifully presented and all delicious. Service was excellent. Drinks were reasonable priced too. We couldn't fault a thing. Will definitely return.
maureens595 . 2024-03-09
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Brilliant lunch and nice friendly atmosphere. Only criticism is that the large room could do with softer lighting and made to look cosier
Nina K . 2023-12-11
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Went last night for tapas and oh my was it worth every penny. £16.95pp for an absolute Spanish feast plus a live band who were absolutely incredible. Staff were very welcoming, helpful & friendly. Their function room is an amazing space, great atmosphere and dressed beautifully. Would definitely recommend to anybody wanting a truly great time
Joanne H . 2023-09-22
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Went for Sunday lunch which was good but the beef was very well done - shame about the limited opening times for food (they finish quite early even on weekdays) and menu in the week is quite limited. They do get busy so best to book. There’s a great play area if you have children with a huge inflatable Slide - not sure if this was there just for school holidays?
WendyGill . 2023-09-05
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This pub has been changed from a run of the mill pub to an excellent venue. The landlady who is also the chef serves amazing food. The staff are friendly and always try to please. We have lunch there weekly and find it a friendly cosy pub. The outside area has been made into a childrens adventure playground and is fantastic. Five stars from us.
Mary S . 2023-08-30
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We took the grandsons to the Sitwell to play in the children's play area before lunch. They enjoyed it but the beer was off and our chip butties were awful with insufficient condiments. Very sad. It started out so well.
lindadH9273YD . 2023-08-10
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As always food was fantastic, the chips are to die for, and the Cajun wraps are super delicious. We have eaten here on many many occasions and the food and service is always 1st class, we have never had a bad meal ever and over the last 2 years or more we have never found anywhere better for the price, quality and overall experience. The Sunday dinners are super delicious and the roast beef melts in your mouth. I have looked at some of the negative reviews and in my opinion they are absolute bull, they say you can never please everyone, but I think a little vendetta and jealousy has led to these reviews, get a life!!! And stop trying to ruin someone’s business when they have and are doing so much for their customers. I mean what sort of people visit a pub and play area and take there own food and drink, how cheeky, it’s unbelievable. Keep up the great work to all the staff and landlady, you are doing everything right that’s why it’s so busy all the time. Well done 👏
Debbiehigg . 2023-08-03
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Fantastic meal, chilli con carne excellent and quiche was delicious as also were the homemade chips, everything very well cooked. Service great and staff do their best to accommodate you where they can, also a very good venue to take the kids as there is a fantastic play area and takeaway menu for down there
187048Jack . 2023-08-02
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Went for lunch with friends. My plate of food was inedible! The quiche I had ordered had been reheated and had turned to scrambled eggs. I sent it back and they produced another one - which was just the same. One of the other diners had been served with the wrong meal but tried to eat it anyway because she didn't want the rest of us to have to wait while the meal she had actually ordered was prepared. It had some kind of awful sauce on it which, when she queried it, was told that it was mint yoghurt. We all tried a taste - not one of us agreed that it was yoghurt (it was sweet tasting for a start) and we thought it was more likely mayonnaise with a bit of mint mixed in. When it came to payment time, I said I assumed that we weren't expected to pay for the two meals which had been inedible. The barmaid snapped back at me "You ate them!" I corrected her saying that we hadn't eaten them and said again that I wasn't prepared to pay. She said she would speak with the landlady. When she eventually returned she said the landlady said we should pay 50%! I was completely aghast - whenever has anyone ever heard of a customer being expected to pay for a meal which had been sent back twice! I refused again to pay and asked to see the landlady. When she joined us the landlady blamed us and told us that other people had had the same meal and had not complained. She said in two years of serving food at the pub no-one had ever complained. My friend asked about the so-called mint yoghurt and said it definitely wasn't yoghurt but the landlady then offered to fetch the jar it had come out of to prove it was yoghurt - who on earth has ever heard of yoghurt from a jar?! The landlady then 'invited us not to come back'. She needn't worry - it's the last place on earth I would ever return to. I have been motivated to write this review not because of the food, but because of the most appalling treatment of the customers by the landlady and her expectation that we should be paying for food which we couldn't eat. I would most strongly recommend that people don't visit the place unless they want to be insulted by this awful woman!
janetb267 . 2023-08-02
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What an absolute joke of an establishment. Completely ignored at the bar multiple times so that the landlady (who hasn't got a clue how to pull a pint) could serve her locals. After the 3rd time of being blanked I walked away from the bar, collected my family from outside and we went elsewhere. Disgusting service from what could be a nice pub. You lost off out on a good 150 quid there and we certainly won't return.
EojZur . 2023-07-26
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My cousin booked by phone for Sunday lunch some 10 days prior for two couples. On arrival we were told that no record of the booking could be found and that they could not accommodate us. This seemed a little surprising in that the rooms we could see (and this was at 1pm) were all empty. There also seemed to be a large number of bar staff milling around with a little to do. I can see from other recent reviews that booking issues are an ongoing problem. We were fortunate in that the Spanker Inn at Nether Heage was able to accommodate us at short notice and I would not hesitate to recommend them.
Alan K . 2023-07-25
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We booked a table to attend for Sunday lunch. On arrival we was asked by staff for the surname for the booking that we had made the previous day. The staff could not find any record of the booking that we had made and as a result of their incompetence we was turned away. Reading other reviews this same problem happened in May 2023 to another potential customer. Based on our personal experience and reading other reviews I would not recommend any establishment that cannot do a simple task of taking a booking correctly. I will certainly not be returning after such a ridiculous demonstration of incompetence.
Ian J . 2023-07-16
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Very disappointed. Very loud. Table was in the way of customers. Another table near the window had a reservation on it for 4.45. We went for 5.45. The table was empty so my husband asked one of the bar lads if we could move tables. He was told that 'they book that table every Friday and Saturday night so we keep it for them' ????? They never turned up. We left.
Jandy305 . 2023-07-01
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Great things for kids but please please can someone come round and tidy up . Pizza boxes and glasses /bottles everywhere. An alsatian was aloud to 💩 and no body picked it up 😞. Will try again hopefully things will be better next time .
jklhitchcock . 2023-06-25
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Absolutely appalling experience this evening. Booked a table for two, two days in advance for our desired day. We arrived to find our table had not been booked and they could not fit us in. Having called two days earlier, I should expect a table to be booked and ready for me. The reaction from the staff when they had realised they had messed up was an utter shambles. As we were turned away one of the staff tried to sit us in the quiz room, however who wants to go for a meal and sit alone in a room. I believe this behaviour from the venue must be seen to immediately. I would not recommend anyone to go here booking or not. Harsh tones, unwelcoming, rude and disgraceful
Eve M . 2023-05-03
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We went for an evening meal with a couple of friends. The service was excellent. Food came very quickly. Service by Katy was friendly and efficient. Cannot fault. Thank you.
Jandy305 . 2023-04-07
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a lovely Sunday lunch but don’t be in a rush meal booked 1pm got our meal at 2pm asked if we wanted a sweet then had too wait another 30 minutes ,waiter didn’t come for the order so paid our bill and walked out ,it...
Geoffrey W . 2023-03-26
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Held an event here for charity, absolutely amazing. The staff couldn’t do enough to accommodate us. Vicky and her team are brilliant, the room is a great size and her well stocked bar and food just made our evening. Anyone looking for a place to...
G1317VRamandap . 2023-03-25
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Brilliant Sunday lunch!! Compliments to the chef. The pork and crackling is amazing!!!Great service behind the bar by Sally and Lilly and the rest of the team
Stormsy1 . 2022-10-16
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Really impressed with The Sitwell. It is obvious that a lot of money has been invested and refurb has been done to a high standard. We have made the most of the nice weather and sat both on the grass area on the front and...
Beach_li2ard . 2022-07-10
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I was at a party here last night (18/6/22). The party area is great- didn’t venture into main pub. Drinks reasonably priced and good prosecco (slight hangover this morning but that’s my problem!) We had a lovely hot buffet with beef and pork, rolls and...
DerbyDiner1977 . 2022-06-19
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We had a very nice lunch today at the Sitwell Arms, Horsley Woodhouse. It was busy but the staff were very pleasant and helpful. The menu, whilst not extensive, was varied, catered for all tastes and was good value. The food was well cooked and...
Carole B . 2022-04-13
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First time visiting the Sitwell Arms and I think the pub has/is going through a refurbishment. Pub is divided into two distinct sides, a traditional pub lounge area and a newer modern restaurant area even though you can dine in both areas. Menu is quite...
johnhp702 . 2022-01-29
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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