The Silver Otter in East Devon

Great cafe in Ottery with some really nice lunch options, not too pricey and an inclusive staffing policy.

What a great find! It was our first time visiting Ottery St Mary and we're so glad we found The Silver Otter café. It was a wet day outside but the welcome inside was very warm and friendly. Great service, good prices and tasty hot coffee (not a fan of tepid coffee!). Brilliant work too with supporting adults with additional needs who also made us and our dog feel very welcome.

Always very friendly and dog friendly

The sliver otter cafe is so welcoming & friendly the staff are friendly I know one of the people here she is friendly too good welcoming it’s clean and welcoming

Great food and helpful team! We will be back. dog friendly too :-)

This is a great cafe in Ottery St Mary. They make great coffee, meals and their Australian Crunch is amazing. Not only this but they do great work supporting people with additional needs. Very friendly - always a smile.

Lovely place to take a break and relax for a while. Nice ambiance, cakes and coffee, with great community spirit.

Lovely cafe and a worthy cause. Friendly staff and great atmosphere. Very reasonable prices. If you're looking for a light meal or snack in Ottery St Mary, then this is the place to go.

Stopped off for a late lunch of ham egg and chips, first impressions it's a bit like a transport cafe inside, nothing wrong with transport cafe's but that's not the way it presents itself, it has a fabulous farm shop with all sorts of wonderful produce but the ham in the cafe was thin wet and fatty (not at all good), Maybe they are two different businesses ???, I understand the full English breakfast is good have not tried it yet

Staff are very welcoming and polite. Food is a very reasonable price and the cakes are delicious! Highly recommend.

I had a very enjoyable hot chocolate. I loved the ethos of this place. The staff were all lovely.

Lovely Full English for lunch today. Great service and very tasty food even though it was busy.

Staff always welcoming and friendly (Helen and Josh yesterday). Josh recommended the Victoria Sponge to accompany my pot of tea, I did not need much persuasion and the cake was delicious. The tea was piping hot and served in bright shining clean white china. Well done Silver Otter, I look forward to my next visit! 😊

Just lovely. Kindly organised a cream tea for a friend to collect - the tea was delicious and the service was brilliant. Thank you!!

Well worth a visit loved my soup lovely people working there

Superb food, lovely staff nice experience, will definitely be back

Very friendly. We had breakfast- it was very tasty. Lovely bread.

Fantastic place, wonderful food and atmosphere and the staff are so helpful and lovely. Nothing is too much trouble. Would highly recommend a visit. Keep up the good work.

What a lovely place to have lunch, the staff are very friendly and welcoming. I had a coffee and a panini, both tasted great. Thanks

Oddest mocha I've ever drunk! They just squirted chocolate syrup around the inside of the glass and added coffee?!?

Lovely cafe and great service. Thanks

Ein kleiner tearoom der von einer sozialen Initiative betrieben wird. Hauptsächlich erwähnenswert: hier habe ich den besten "americano" bekommen, den ich jemals auf britischem Territorium genossen habe,

a very nice cafe, good food, good environment, friendly staff.

Born in France and having been previously trained for in the hospitality trade in France, then England, Scotland from restaurants to Inns and Hotels, as well as private high demanding personal service for key people in the USA, all for a total of eleven packed years; also mentoring and uplifting aon a high degree people and organisations altruistically for fifteen years, has taught me balance within facts, in decision making when making true statements. The service, quality of goods and atmosphere of that place put the s in soothing! A stress crusher that spot is. C'est juste sublime! Merci!

Lovely spot. Great food. Would recommend the Full Monty all day breakfast bap. Super service and dog friendly. And a good cause at its heart. What’s not to like. Will be visiting again before too long.

Lovely and clean, polite staff, good quality food and drinks

Lovely café, excellent concept.

A chance encounter but an excellent choice for a leisurely light lunch. Lovely service and lots of attention for our dog Monty. In his honour we ordered 2 Full Monty baps - highly recommended. We hope to return soon.

After standing in another Ottery coffee shop, waiting for the person behind the counter to stop chatting to his friends and serve us (we eventually walked out - don't think he noticed) we looked around and came across The Silver Otter. Very nice people serving, very nice cup of coffee and some delicious homemade cakes. Since then we always pop in when we're in Ottery. The cafe is a charity and helps people with learning disabilities gain confidence in the workplace, which is even more reason to support it.

Great place, brilliant food and brilliant service. Enjoyed visiting with family too!

Excellent prices and great food. Really helpful, filled my flask with coffee and water bottle re-filled too. Lovely staff . Dogs allowed in too. I would thoroughly recommend you visit if in Ottery St Mary.

Great place to catch up as it's a community cafe good price and staff very helpful.

*dog friendly* Lovely homemade cream teas, great coffee and the most welcoming staff. They employ adults with disabilities. This is the only coffee shop you need to visit. Support local, support a great cause. Recommend by TimeOut too!

The best cappuccino I've had in ages! I also had a bacon and brie toastie and the bill came to £6. Great value and such a worthwhile enterprise.

Lovely friendly and patient attitude, especially to their staff. The food and milkshakes are amazing.

We had brunch here and could not fault the staff who were very attentive. I understand this cafe participates in a scheme to train young adults and was glad to have supported that as opposed to paying a national chain cafe.

Fair trade coffee, great cakes. Good for a cycle stop

What a great place this is! Great food, at reasonable prices. I love the fact that this cafe also helps train people so they too are able 2 achieve

Lovely food and amazing customer service. A2A Trust working within the cafe is amazing!!! Thank you.

Welcoming service in a great location by the church. Easily catered for a vegan coffee and snack as well as a lunch menu and excellent millionaires short bread. Bright cheerful interior but no outside space.

In ottery visiting my grandparents grave after coming from the church popped in very friendly staff and the latte coffee and bacon bap where great

Service and food was excellent, thanks

Good quality coffee, friendly service.

Lovely little cafe in Ottery St Mary open for takeaway coffee very welcome after attending a funeral at East Devon Crematorium. Good coffee, tasty flapjack and almond slice served by a very pleasant and friendly lady. Thank you.

Good coffee from very friendly staff.

Lovely clean and spacious cafe. Good coffee and cake and nice friendly service. Dog friendly too which is a bonus for us

Fantastic cafè! A real delightful experience

Lovely little cafe with a range of sandwiches and hot drinks.

Dog friendly. Food was delicious, the sausage sandwich was amazing. Service friendly. Super hygiene with hand sanitisers etc in place.

Fantastic bacon sandwich on granary. Thank you.

Such great food and drinks. Excellent how they support and give opportunities to young people with disabilities and special needs.

Lovely community run cafe in Ottery St Mary. Perfect find when out walking with our dog in the area and a lovely sandwich, cake & coffee combo served with a smile :)

Enjoyed a lovely vegetarian brunch and all day breakfast here , service was very quick and staff were welcoming and friendly as always. 😊😊😉 I would definitely recommend this gem of a coffee shop best in ottery I think !!! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Lovely welcoming cafe, children’s menu and food for coeliacs. Wonderful hot chocolate. Looking forward to my next trip to Ottery so I can visit Silver Otter again.

Very nice cafe serving some of the best Italian coffee I've tasted recently. Food also available. Welcoming atmosphere. Highly recommended.

Quick service lovely food. Delitfull customer service

This is a lovely cafe doing great work for some vulnerable adults as well as serving good food

Called in to this friendly cafe for coffee and cake during some. Dry wet weather. Lovely warm welcome and delicious cakes and well made coffee. Delighted to discover their role in supporting disadvantaged locals to develop their skills and self confidence working in the cafe. We need more of this approach. Thank you for being there.

Fabulous place for food and excellent coffee. Very friendly service. Highly recommended for a great place to take kids, colouring, stories and toys at hand. Best sausage sandwich in town

Lovely friendly cafe and loves dogs

Lovely little place. Very friendly lovely food,I had a much needed poached egg on toast and finished off with a bit of carrot cake. The cafe supports a good cause. Thank you

Absolutely lovely little cafe, staff really friendly and food great and reasonably priced Will definitely be going back.

The food was good, and I like the fact that they give people with a learning disability a chance for a bright future.

Lovely café to visit with my dog. Very friendly. Amazing cakes.

Lovely service, tasty coffee. What more could you want from a cafe. If in the area check this place out!

Excellent food and service. Reasonably priced, delicious food, which puts many local pubs to shame, particularly on price. Dog friendly and supportive of people with learning difficulties. Highly recommended.

Really can't understand how this place has got such good reviews.Went for lunch, had to wait a very long time for our meal. The soup was tasteless and the ham and cheese toastie was just a slice of ham & cheese in a soggy barely toasted sandwich. Side salad was just several wilted rocket leaves.The coffee cup was stained.We should have refused to pay & if it wasn't for the fact that a charity is involved they certainly wouldn't have been !Never again !

This brilliant little cafe not only serves great food and drinks but is also part of the Able2 Achieve charity and allows a way into the community for people with learning difficulties and mental health issues. Supporting a great charity, while helping wonderful people learn social and business skills and getting a great lunch - what more could you ask for? And the range of events in the meeting rooms is very impressive! Have visited many times with dogs after a walk and a newborn baby in a pushchair and have always enjoyed great service, friendly staff and good food.

This place is such an inspiration. The cakes are fantastic - millionaires shortbread so light it melts in your mouth , the carrot cake is so light moist and full of flavour. Into the bargain this cafe is helping those who need a little help and the co owner spent some time talking to us about this . If you are spending money having lunch, coffe/cake in Ottery go here .. please.

Excellent coffee in a first class environment

I came to the cafe today and felt very welcommed as soon as I walked in. All the staff were really happy and chatty which was great, it has a really lovely feel to it. The coffee and cake is superb too, I'll definitely be back! This is a hidden gem in Ottery, and it's inclusiveness is fantastic! & wheelchair accessible

Great for lunches and coffee or tea, but the best thing about this place is the friendly atmosphere. High standards of food and drinks but relaxed. The social enterprise side of the business makes it even better.

Lovely welcome, food & surroundings.

This establishment is relatively new and is run by a charity. It is run by a very friendly lady. It has a limited menu which is great value. Also a range of cakes and pastries. The cafe is located in the building formerly the home of Barclays Bank. In my view well worth supporting.

The lovely smile of Caroline will welcome you with great coffee and home made food & cakes.

I have visited the Silver Otter several times and it never disappoints. Nice relaxing atmosphere, lovely friendly staff and a great ethos. Yummy toasted teacakes.

Quick visit, lovely home made quiche and cake and friendly staff. Will be back. Could do with some bike racks which they are trying to sort.

My husband and I were in Ottery to mark my mum's 100th birthday. Although she didn't quite make it I wanted to be where she was born on the actual day, so it was a bit of a nostalgic visit. In this and every respect The Silver Otter suited us perfectly. The food was lovely and the Devonshire Apple cake suited my mood of nostalgia as my nan used to make it for me, and the taste transported me right back to childhood. The icing on the cake, so to speak, was the newly delivered juke box - not too loud as to bother other customers, but what a treat to relax and play the music of the '60s which transported us back to being 18 again - all free! The cafe is a community- minded enterprise run by a lovely lady who really cares, and her lovely young team. I cannot wait to go back next time we visit. Silver Otter deserves to thrive - trust me, you won't regret paying them a visit

Up until about 3 years ago this was our Barclays Bank, on our visit the Manageress was pleased to find out my son was an employ of Barclays and he had been stationed there for 12 plus years until it's closure.

We had a lovely lunch, then stayed chatting long enough to have room for more coffee and cake! All delicious in a relaxing and friendly environment. Will be back soon.

After shopping in the hot weather, I fancied a milk shake,rang our daughter who lives in Ottery,, she suggested The Silver Otter we had the most delicious milk shakes & carrot cake. Very friendly & appreciate feedback as it is a new venture. Well recommended

We visited this cafe last week when cycling up through Ottery and enjoyed the best toasted cheese sandwiches ever! It is easy to miss as it is on the left halfway up the hill towards the wonderful church but do find it and the service and ambience is lovely. The church is also worth a visit as it is a miniature copy of Exeter Cathedral - fascinating

We had lunch ( sandwiches ) which were freshly made with care & attention to what we requested along with coffee & tea , both noticeably tasty as we both enjoy freshly ground coffee.

Excellent food friendly staff and lovely place to visit. Would recommend this place for people to visit.

Called in on our way home from a weekend away in need of some home cooked food. They definitely hit the spot. Lovely place, fabulous food and friendly staff, would definitely recommend. I’ll be going again.

Lovely place, great ethos supporting community disability projects with work experience, superb homebaked fresh food. Fabulous organic coffee

Great little cafe...warm and welcoming...friendly staff with a lovely variety of eats, nibbles and drinks...

The silver otter is a fantastic place to unwind, clean, friendly, always welcoming

Friendly and accommodating. Great that dry dogs are welcome. Caroline (managing facilitator) has really embraced the town.