Based on 2.594 opinions finded in 3 websites
Based on 2.594 opinions finded in 3 websites
Nº 439 in 640 in Kingston upon Thames
Nº 32 of 50 British in Kingston upon Thames
Opinions
Really quiet as it's a big pub so If only a few couples in there it seems really quiet. Food pretty good, staff lovely. Worth a visit especially if you come from Dorking /Reigate as its just before the ULEZ charge 😅😅
Joyce Dole . 2024-11-08
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All the experience was fabulous. From the decoration and atmosphere to the service by the great Jack and finally to the amazing food. From starter to dessert everything was perfect. Cocktails were brilliant and the wine excellent with a reasonable price. Definitely my Sunday place to be.
Haden Jonah Rowling-Sami . 2024-11-03
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Fabulous fish cooked perfectly as was the lamb shank Dog friendly and nice atmosphere will be back
Pam Weisner . 2024-11-01
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I only had coffee but it was decent and the staff were friendly and helpful on both occasions.
James Roberts . 2024-10-31
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Food was excellent and good value, ambience was warm, service friendly
Graham Upton . 2024-10-27
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Came by for lunch the other day and had a lovely time, my family and I had the pleasure of being looked after by Abbie! Friendly, attentive and truly made my time better. Thank you to her and the team
Ryan 221199 . 2024-10-22
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Very nice place to be and eat. Very friendly atmosphere and beautiful style.
Ruud Schoonderbeek . 2024-10-19
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Visited as a family of 4 after a busy day at Thorpe park as we were staying nearby to visit Chessington the next day. Ordered from the weekend set menu which was great value. 3 courses for £30. I got scallops and king prawns to start and then sea bass with mussels for main and my partner got the fritto misto and pork belly. My son got a pizza from the main menu, which he said was delicious and my daughter had a kids meal, which was also good. Came again the following night after chessington as we enjoyed it so much. Our server Jake was fab, we will definitely return if we are ever in the area. Would thoroughly recommend.
Rachel Thomson . 2024-10-19
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A large group of us visited the Pub on Wednesday night for food and drinks. The food was brilliant, but most impressively the staff were amazing. Jake was extremely welcoming, attentive, knowledgable, and managed to serve a large group extremely efficiently. We were really impressed with his attitude and great chat. Great work, Jake!
Josh Talbot . 2024-10-18
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lovely evening, food, and service, thanks for looking after us Jake
Sam Hardy . 2024-10-18
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Popped in last minute for a meal. Chris was on the bar and taking orders for food. I would recommend the crispy chicken starter and the haddock fish cake. Quite delicious. We will return soon.
julie . 2024-10-17
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Very tasty food and excellent service in a very cool surrounding we will come back thank you 😊and a super tasty margarita
Sandra Grau . 2024-10-15
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What a great Sunday lunch. We arrived at 12 as we had not booked. All the staff were helpful and got us seated right next to the fire. Jake was amazing and knew we needed the kids food out with the starters. He was also ultra happy. We will definitely be coming back. The food was great.
James Gawman . 2024-10-13
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Jake’s service was absolutely amazing!
Natalie Cartmer . 2024-10-12
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Great place, amazing food and excellent staff. Served by Jake he couldn’t have been more helpful. Highly recommend the signature burger.
Darren Taylor . 2024-10-10
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Had such a lovely time, Safia was a very attentive server, would definitely come back!
Anna Tattum . 2024-10-07
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Spent a lovely evening with my girlfriend. It was our 3 year anniversary and our server Sophia was so great! Would recommend!
Ruben T . 2024-10-07
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Spent a lovely evening with my boyfriend, it was our 4 year anniversary and our server sofia was so attentive and nice, good night, would recommend. Thank you shy horse and sofia
Bee Spender . 2024-10-07
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I had a delicious burger here the other night, with a lovely atmosphere in the pub, and Sofia gave really good service and was really friendly and checking up on us. Had a great time and will definitely be coming again
Josh Brown . 2024-10-05
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I popped in a few days and I was amazed by the great food, atmosphere and staff. I was served by Sofia and she made my party feel welcomed. I had the signature burger and a crumble. 10/10 would recommend!
Rachael . 2024-10-05
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I went here last weekend, for a cheeky roast and I was met with an enthusiastic waitress called Safia and had the best time. Could not recommend this place enough, the food, service and atmosphere was great! 10/10.
Freya Smith . 2024-10-04
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Came here a few weeks ago and was served by a young girl named Safia! She was very attentive and made sure we had a lovely time! Amazing food overall 10/10 would recommend.
faye collins . 2024-10-04
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Visited for a lovely meal with the family a couple of weeks ago and wanted to share how great the food was! Not only was the food good, the service was brilliant, our experience was definitely improved because we were served by a lovely young women named Safia, who was very kind and efficient! Will be returning soon
Macy Moss . 2024-10-04
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I visited a few months back and am excited to return, thanks to the friendly service from Safia, along with the delicious food and the nice atmosphere.
Mira Orosz . 2024-10-04
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I came in yesterday after work and had a pint and a fish and chips with mushy peas. Sofia recommended it to me and it did not disappoint! I will definitely be returning soon.
Emanuele Bontempi . 2024-10-04
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Jake was very attentive and kind to our children who were quite noisy - he made my daughter’s birthday very special by singing happy birthday with all the pub participating as well and our cake and candles all beautifully done for her. Thanks Jake
Alessandra De Acutis . 2024-09-30
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Food nice but service too slow, but it was a Sunday lunchtime
JC . 2024-09-29
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Loved it here. First visit and there was a roaring fire and lovely food. Will definitely come again and Dillion was very good and made some lovely recommendations
Ish Vekaria . 2024-09-28
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There is absolutely nothing I can fault about my visit here. From the min I entered the pub, I was greeted by friendly staff who had knowledge of the menu. Myself and guests all commented on the food. Left with our belly full, good food greatly executed. Fantastic well done, Shy Horse
Roxanne McKenna . 2024-09-28
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Absolutely perfect day with family and friends plenty of sitting area. Staff amazing, venue really clean. Pricing good. All in all a brilliant day out. Alex
Alexander Lal . 2024-09-27
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My experience was absolutely amazing from the decor, attentiveness from all staff members & the food was delicious 😋
Linda Thomas . 2024-09-27
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I arrived for a Sunday roast with my husband and wow staff on point, food amazing. A great day.
Paulina Bishop . 2024-09-27
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We had a fantastic Sunday roast dinner, staff really friendly and the restaurant was clean and tidy
Graham Oliver . 2024-09-27
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Me and a friend Kain popped in for a evening meal Followed by a few drinks. The service was fast and officiant. Food was lovely we both had no complaints, defiantly recommend !
Ben Russell . 2024-09-26
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Staff were super helpful and friendly and amazing food. will definitely come back.
Karolis Siaulinskas . 2024-09-26
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Nice friendly pub/bar Friendly staff with good service Just a nice place for a pint and some grub!
Kain Cawdron . 2024-09-26
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Lovely staff always very pleasant and efficient. Good prices and comfortable atmosphere.
Marion Leach . 2024-09-24
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Sunday lunch was wonderful but please do something about the roast potatoes. Salad spuds do not roast well. Chocolate bomb to die for
mary barter . 2024-09-18
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Had a wonderful time here. The friendly and personable staff really make this a great place. We had Sunday lunch which was delicious. Very happy and will no doubt be back!
Paul . 2024-09-18
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Lovely meal, excellent service by Jake. Dog friendly.
D P . 2024-09-17
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We booked a table here to eat last night as a treat during our stay at Chessington World of Adventures Hotel. We were all so impressed by the whole experience, the staff were all exceptional - from the lovely lady who took our order, the friendly chatty waiters and the barman who gave us tips for the theme park. The food was served super quickly and was absolutely delicious, huge fish and chips, stunningly rich steak pie and the triple cooked chips were incredible. The pub itself is really lovely, clean, lots of space and a building with great traditional character. Even including a round of drinks for 4 of us and 3 puddings the price was very, very good for the standards and experience. Thank you to everyone for such a lovely evening.
Adam Tatton-Reid . 2024-09-16
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The staff were super helpful and friendly and the food was outstanding. I booked for my husband's 40th birthday whilst we were on a break at Chessington and we will definitely be back!
Emma Pike . 2024-09-15
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Staff were great. They did their best to accommodate our group. A short wait to get the table ready, which wasn't an issue. Food was nice.
Matt8878 . 2024-09-11
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Came in here with my daughter the other day. Food was fab and our server Sofia was so lovely and attentive. Will definitely be returning!
Harriet Lake . 2024-09-11
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Friendly staff and amazing food, definitely will go back.
Shelley Louise . 2024-09-08
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Very friendly staff and amazing food
kayleigh garth . 2024-09-07
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Always great for a meal or just a drink.
Simon Johnson . 2024-09-07
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We had a fantastic experience on Tuesday lunchtime. James & His team are always attentive and present a fantastic pub.
Thomas brown . 2024-09-06
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My partner and I had a three course meal here after a busy day out at CWoA and it was SO delicious!! Prices very reasonable and Sofia the waitress was lovely, very bubbly and down to earth - food came quick, she was such a sweetheart and made us laugh 😌
Naomi Morrish . 2024-09-05
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Staff very polite and the food good value and plenty.
Michael Coote . 2024-09-04
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Stopped off on the off chance as not visited before. The food ,service and overall experience great. Will definitely come again..
Andrea Patrick . 2024-09-01
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Lovely food, polite accommodating staff. Very helpful and friendly.
Amanda Farwell . 2024-09-01
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On the way home from chessington world of adventures. Thought it would be nice to have a nice meal before heading home. Pub had good potential. Food was unfortunately so over cooked and very disappointing. Kids nuggets were hard and the fish was hard and dry. Brie bites contained no brie inside them. Sorry to say I wouldn’t recommend. Toilet wasn’t particularly clean. I wanted to get the kids into pjs which someone else was also trying to do but I ended up doing it in the car because it really wasn’t clean.
Jodie Phillips . 2024-08-30
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Visited on Tue 27 th Aug. for lunch. Helpful and friendly staff, lovely menu, lots of choice. Good sized portions of tastey food. Great garden to enjoy the glorious sunshine, fabulous day out. Thanks to all the team at The Shy Horse. Definitely be back.
Robert Wilson . 2024-08-29
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Traditional English pub. Not far from Chessington or Hobbledown Farm. Good pub grub and great service. Free parking and no need to put car reg in at counter for the parking. Would stop here again.
Alex Carter . 2024-08-26
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So we decided on a Roast on a Sunday Afternoon. Not particularly busy. We ordered the Trio. Meat was lovely and so were most of the veg, however the plate had 6 large roast potato's, to bulk the plate out, which were in edible and the sausages in the pigs in blankets were white, cooked but no colour on the skins and disgusting. We had a lady take our order, another gent dropped the food off, then nothing. We sat with our leftovers in front of us, for 20 mins, clearly with over a third of the food left, our knives and forks together to show we were done. All the staff avoided us.Eventually we were asked if we wanted dessert?!?!. We paid and were just finishing our drinks. Then the wait staff just kept walking past and looking at our table to check for tips, no eye contact. No disrespect but none was left as we received no service at all. Not usually a one for leaving a bad review, we prefer to praise, but this needed to be said.
Izzy Harris . 2024-08-25
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My partner and two children all came for dinner, we all very much enjoyed it all. Especially the home made pie 👌🏻 Sofia was very friendly and very helpful.
Jessica Bailey . 2024-08-25
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Lovely pub,was there with the family after a long day at Chessington.
Barry Wetton . 2024-08-24
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Good food and atmosphere, Jake was a great staff member too. Helped to charge my daughter iPad and keep her entertained.
Mia Mi . 2024-08-21
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Sofia was very welcoming, very attentive and nothing was too much trouble. Food was tasty and came out very fast. Would highly recommend
Siobhan Eaton . 2024-08-21
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Fantastic quick service by Abbie and delicious food cooked by Miguel, throughly enjoyed my visit and would highly recommend.
Vicki Thresher . 2024-08-21
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Great food service was splendid thank you jake and billy 😁 love this place had go update this review as wouldn't let me leave another this place is amazing thank you to Chris and the girls for a amazing day again today!
Ryan O'riley . 2024-08-18
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The food and drinks are excellent and the service is second to none. We were looked after by Jake. Top guy.
Paul M . 2024-08-18
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We ordered a Sunday roast and a burger late Sunday afternoon the pub was not that busy. We used the app as sitting outside. The food came quickly but no one bothered to come and ask how the food was. One of the dish’s did not arrive at all. Both dish’s were not very hot. Chips very average. When we went inside to ask for a refund for the dish that did not arrive. We were only offered a free desert not refund for meals or offer of more drinks. Won’t go again. No one seemed to care.
Thomas Carter . 2024-08-18
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Came in after a day out in Chessington. I was greeted by Safia who brought me to a table and looked after me all night. Fish and chips was divine, and so was the childrens pizzas. Her service made me want to return
sofia bontempi . 2024-08-15
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I had an absolutely stupendous experience Great food and are serve Olivia made us. Feel so welcome 😁
Thomas Norton . 2024-08-13
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Honestly the best pub food I’ve had for a long time. Great service too by all staff, will be back.
Lorna Guraya . 2024-08-10
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DELICIOUS food, brilliant service, kind staff, great atmosphere, comfy seating. The shy horse is such a lovely pub and definitely worth the money. They also provided free wifi which was very efficient! I had a buttermilk chicken burger which was honestly the best burger i’ve ever eaten and i can’t recommend it enough.
Bonnie Marshall . 2024-08-08
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5 of us dropped in after our ramble. Sadly no dry cider, the risotto bouilabaise which three of us ordered was a disappointingly small portion and contained no additional fish, though we were told it had. We had to order at the bar yet pub was quite empty. The chicken pie was described as bland. Only the fish and chips was fine. The desserts were disappointingly small too. I doubt we'll come back here in a hurry. Cedric
Cedric Cramer . 2024-08-07
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Came in on friday evening after a long day at Chessington. Sofia welcomed us in and helped us with many allergy queries. Food was lovely. Will be returning
Kokila Patel . 2024-08-04
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Food and ambience was good. Service by Olivia was very good,always smiling helpful and polite.
mark bennett . 2024-08-04
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Have visited the Shy Horse on multiple occasions now, for lunch and dinner, and have always been served by Dylan and his fantastic team. Always so welcoming each time I pop in, and extremely helpful when it comes to allergens. Food is always lovely no matter what I order :)
Lauren Ward . 2024-08-03
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Such a shame we won’t be coming back here, no welcome as you walk in, missing food on the plate but no one comes round, onion rings taste like grease portion size was small a tablespoon of mash? Hard piece of garlic bread, when we had finished a waiter took the plates and didn’t say a word to us, as we walked out no one said a word even though we said thank you! (No idea why we did to be honest)
Laura Tucker . 2024-08-03
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i love this place great food great atmosphere
Sofia Antonio . 2024-08-03
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Amazing time at the shy horse , great food , drink and family vibes ! Will definitely go again ! Xxx
Charis Cocker . 2024-08-03
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Had an amazing experience here with my whole family, had a great servicer Dylan. Who made sure everyone’s was well looked after and he took extra care with my food allergies. Which was amazing! :)
Ruby Cocker . 2024-08-03
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Came in for lunch with my wife today jake was absolutely lovely with helping her she can be a pain when ordering food but he was absolutely lovely! Well done 👏 food came out fast and was great! Thank you so much to the team and to the kitchen staff that cooked our food 🖤
Dan O'Neil . 2024-08-03
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Lovely place I walked in and was seated and then abbie came over and took our drinks order and was very polite and efficient the food was excellent I had the chicken curry!
Suzie Raynsford . 2024-08-01
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stopped for a quick drink after work. the staff was super friendly and attentive. especially the young server behind the bar
Safia Turk . 2024-08-01
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I visited this evening and was served at the bar by Safia, such a lovely little pub and great service!
Ines La Frenais . 2024-08-01
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Visited here on Monday 29th July. Staff were all welcoming, lovely atmosphere and food was amazing. My daughter had the Mac and cheese (she is hard to please and said how delicious it was) and my husband and I had the sea bass. All the dishes were piping hot and really tasty. One of the best pub meals I’ve had in a very long time. Would definitely recommend if you are in the area.
Lisa Ward . 2024-07-31
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Service was good, food was poor.
Aaron quince . 2024-07-30
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Really nice place. I would highly recommend. I sat here with someone from the island planning where to take videos with my taichi group.
Paul Tavares . 2024-07-25
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Lovely pub got the duck pizza and the green grains salad, staff where all really friendly, great place to eat!
Amy Lewis . 2024-07-24
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Very nice pub, recommend coming on Sunday to get the Sunday lunch as it is just perfection. Drinks are however a bit overpriced (4.50 for a coke) and a pint is around 5.30. However we did order some horseradish that never came as it was “in the oven” when the waiter came we jokingly said “cancel the horseradish” and he didn’t seem to even know we ordered it?! But the staff are friendly enough and altogether it’s a pretty good ‘classic’ pub.
Will Thepro . 2024-07-23
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Excellent Guinness, one of the best I've had in a long time. It's a great pub that I have had excellent food from in the past, only dropped a star because they forgot about my wife's coffee. Nice outside space and plenty of parking.
Chance Ingham-Grant . 2024-07-23
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Absolutely awful! We popped in for dinner after a long day at chessington and celebrating a birthday. We ordered 2 adult meals and 3 kids meals. They bought out 2 kids meals and one of the adults, then told us they needed to cook more chips. The third kids meal came out after 30 mins after the first meals and my partners food didn’t come until an hour after the first meals. We were not the only ones who experienced this, from what I could see a few others were waiting over an hour for their food. Also the food was very average and no effort made in presentation on plate. Very disappointing after what was a lovely family day.
Jade Wickersham . 2024-07-23
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I came in this past sunday and enjoyed a cheeky pint and chips. Had the most wonderful server sofia, she was very helpful and because of the wonderful pint and service, I will definitely be returning!!!
Sara Jordan . 2024-07-23
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Sunday roast of lamb was very good and enjoyable.
Brian Watts . 2024-07-22
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Really slow service 80 minutes to deliver 4 plate of food
somitra jain . 2024-07-22
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kids menu mashed potato went down a storm, decent fish finger sandwich too.
Charlie Woodall . 2024-07-13
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Great menu choice, food was tasty and excellent service from Olivia
Tracy Funston . 2024-07-12
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Excellent service by Olivia and delicious food.
Grace Funston . 2024-07-09
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Great place whilst visiting. Fantastic vegetarian option. The only minor thing was the table was really wobbly but other than that would recommend.
Lisa Bartlett . 2024-07-08
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I visited yesterday evening with my friend, we had a great day. The bartender Joe was super lovely and chatty, such a pleasant young man. We had some starters garlic mushrooms and the chicken,delicious,warm and crispy. We will come back soon.
dona . 2024-07-05
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Lovely dinner and catch up with friends, food was delicious and our server Abbie was friendly and helpful. Can’t wait to come again - thanks!
Carys Marshall . 2024-07-05
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Sofia served me and she was very helpful and professional.The food was served quickly and was nice and hot. Will definitely be back.
mark howe . 2024-07-04
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Friendly staff, but slow delivery of food, even though not many diners there. We were a group of six, of which two of our number found their fishcakes dry and lacking in fish and chips overcooked. I had a delicious chicken liver pate, but my lasagne was sloppy and difficult to eat. I found the black americano expensive at £3.95. I would not go back there, although staff were friendly and obliging.
Victoria MARSHALL . 2024-07-04
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What a lovely and very well kept place! We came over for lunch and dad tried all the beers and we also had cocktails. Service was great too, esp. Young gentleman at the bar. We will be definitely coming back
Kasia Sheikh . 2024-06-29
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Great to find a dog friendly pub, we brought our two pigs along with us. Attentiver service from Dylan and Jake and good food.
Guy Harris . 2024-06-27
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1269 Opinions
Been visiting this pub for years and was so glad it has had a much needed refurb. The pub now is much more inviting and the outside area is really fabulous. Thought we would try their Sunday roast and wasn’t disappointed. The beef was just the right side of pink with lots of veg. Husband had the chicken and he didn’t leave a morsel. The pub was busy with a good atmosphere and the service was very friendly. Will definitely be back.
150 Opinions
A lot of Very rude male staff. not a kid friendly place to stay. Front desk male staff who assisted checking out had a know-it-all atittude. Big male staff wearing coat in the dining hall was loud, strong and unkind to my kid. Even threatened to put my kid in a dark room. The waiter during the wedding we attended banged the wine bottle on our table for no reason. All female staff were kind and nice. Very POOR Customer service from MALE STAFF. Place was very nice but because of the experience from the staff and big man wearing coat our stay became a nightmare.