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3.8

Based on 1.269 opinions finded in 3 websites

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Nº 441 in 640 in Kingston upon Thames

Nº 33 of 50 British in Kingston upon Thames

CUSTOMERS TALK ABOUT DISHES WITH..puddinglambfishsausagepotatoesroastsroastoldpiecheesemeatsaladcabbagechickensteakporkcookedpay

comment_iconOpinions

Been visiting this pub for years and was so glad it has had a much needed refurb. The pub now is much more inviting and the outside area is really fabulous. Thought we would try their Sunday roast and wasn’t disappointed. The beef was just the right side of pink with lots of veg. Husband had the chicken and he didn’t leave a morsel. The pub was busy with a good atmosphere and the service was very friendly. Will definitely be back.

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Wanderer63844 . 2024-11-12

MORE AT TripAdvisor

So great to see this pub reinvigorated! Door dead delicious and the interior looks amazing and cozy. Thank you Adam for great and friendly service!

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Helen . 2024-11-10

MORE AT TripAdvisor

We came for a quick lunch and had such a great time, the service was excellent. We were served by Katie who was very attentive. The Pub has recently had a make over which looks 10x better than before and the food is definitely value for money. The change in bread in the sandwich means you feel fuller than just a regular slice of bread.

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Rubi Kam . 2024-11-09

MORE AT Google

Friendly staff, relaxed atmosphere, menus great too.

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Christina Christina . 2024-11-08

MORE AT Google

Please stop serving food on tiny plates. My sausage and mash looked like a child’s meal the plate was so small.

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Richard Middleton . 2024-11-06

MORE AT Google

Fantastic atmosphere and wonderful food. Lovely cosy feel to it, and very dog friendly. Will certainly be back

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Matt Hvn . 2024-11-05

MORE AT Google

Great food and service at reasonable prices. Received a very warm welcome from the team including our dog! The new refurbishment brings a very relaxed vibe to the pub. Highly recommended.

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Anton A . 2024-11-04

MORE AT TripAdvisor

Fab roast. Lovely sides. Great service. And super dog friendly!

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Debby Penton . 2024-11-03

MORE AT Google

Great food, better service. Katie went above and beyond.

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Steve Edwick . 2024-11-02

MORE AT Google

Wednesday night dinner, good beer, interesting new menu, great staff. Would recommend.

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Chris Young . 2024-10-31

MORE AT Google

Food distinctly average, service was poor nobody seemed to know what table people were on. We got someone else's food and told to keep it so someone else's food was very late... nice renovation but you need to train people when you reopen. Pocheta wasn't great very fatty, roast beef over cooked but the chips were great.

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Dominic Lovelock . 2024-10-27

MORE AT Google

My mum works for the under staffed and under funded NHS at kingston hospital, she starts at 7am, we walk past at 6:30. And back out after 3pm On the way in she always suggests I take her in the Albert after. Nipping into the Albert at 3..4 o'clock is her respite. The staff are great, long before the revamp, they care, they remember people. On the relaunch week, I was away, but she went wild and had 5 courses, a gallon of wine and a load of chats. She told me KEN was the top man, but I know all the staff there to be perfect. I have drunk in the Albert for births, emergencies and casual collections- and it is always good. The Tavern is a magnificent local pub.. The Blackhorse is a safe bet But right now, with courtyard and menu and kindness The Albert is a must visit

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Wally Downes jr . 2024-10-17

MORE AT Google

Wow what a pub! The home-made milk bread is to die for, as is the Guinea fowl rillettes & the buttermilk fried chicken! They’ve recently had a returb and the place looks fantastic, big-up Kerran and the team for giving us Kingston’s best locals pub! Will definitely return ❤️ 🍻

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Ben Vicary . 2024-10-16

MORE AT Google

Excellent refurbishment. Excellent staff and grub but why oh why is a pint of Neck Oil 40p more expensive here, pre refurbishment, than the nearest next Young's Brewery Pub ???

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Yianni Papas . 2024-10-15

MORE AT Google

A really nice pub, very relaxing, and recently refurbished to a very good standard. The Sunday roast menu was so confusing I chose something else - less is more! Three mini glass dishes on my fish & chips plate was a bit too much, a normal portion of peas or mushy peas would have been much better. It's a shame there isn't a choice of fries or chips with both fish & chips and burgers too. Extremely disappointed no proper Coca-Cola on tap, bottle it was! Service was great at the start but went downhill to the point where I went to the bar to get the bill. The car park has been extremely poorly designed - surely a better place for cycles than taking up 2-3 car park spaces !!! I hope these things are ironed out before my next visit !!

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Robert Balaam . 2024-10-14

MORE AT Google

The newly refurbed Albert is just lovely! The refreshed menu is delicious. The team are so kind and dog friendly. We enjoyed Sunday lunch here today and the whole family was happy. We are looking forward to our next visit. ☺️

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Alexandra Capes . 2024-10-13

MORE AT Google

Wow, love the pub after the refurb! The vegan options are delicious (although the whole menu looks amazing), the interior is traditional and beautiful, and the team are all beaming with enthusiasm, will definitely be visiting more!

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Emma Wurfel . 2024-10-13

MORE AT Google

The refurbishment is beautiful. A very relaxing atmosphere. Was here for lunch had the steak - cooked to perfection. The service was welcoming warm friendly and efficient. looking forward to returning for a Sunday roast soon.

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Trish Linton . 2024-10-11

MORE AT Google

Great thank you for our amazing evening, Katie was absolutely great in making it to feel like visiting old friends. The renovation is lovely, really great place to spend the Friday evening.

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Olga Galushka . 2024-10-11

MORE AT Google

We enjoyed a promotional 50% off food for reopening. Most of the food was of very good quality and a reasonable price. Wouldn’t hesitate to go back for a suitable event

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Climber48630437520 . 2024-10-11

MORE AT TripAdvisor

Came to see the new renovations and had dinner. They keep a REALLY good pint and delicious menu. I had the buttermilk chicken as a main. It’s really big! And amazing taste.

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kez19 . 2024-10-11

MORE AT TripAdvisor

Very mean with food portions emaciated plaice with 5 small new potatoes £17.50 and had to pay an extra £6 for brocoli. Come on we're not all mugs for prices haven't gone up that much for a few extra spuds! Left hungry.

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Belinda . 2024-08-03

MORE AT Google

A lovely dining place with sympathetic staff and great food. We often come back to dine here because it is quick and easy. While the menu (if a bit expensive) has some good classics there are also kids meals options. This restaurants is great for a quick lunch or a nice evening with friends/ family.

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Alex . 2024-07-31

MORE AT Google

What a gaff! the Guv'nor is a hell of a host.

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jack stones . 2024-07-29

MORE AT Google

Get out there, this pub has something for everyone, including the 4 legged friends. Situated on the edge of Kingston, I can not recommend the food more highly especially the cicken schnitzel. The staff are great fun, engaging and exceptionally welcoming.... no need to book just turn up and have fun.... they also have a delicious selection of delicious pale rose wines ... a little known pub with ample to offer anyone who wants a great venue for lunch or dinner.

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Kitty Cox . 2024-07-20

MORE AT Google

Lovely, spacious pub with great service and great food. Had gone past the pub mainly times and it usually looked quite busy, so decided to stop in for lunch; was very pleased with this decision. Service was very quick and our waitress was very friendly. I had the Albert Beef Burger and can highly recommend. My parents had the Haddock and Chips and Chicken Schnitzel, and also said they were very tasty. Only complaint was about the mushy peas, which tasted bad and looked as if they came out of the freezer, but this wasn’t a bother. We shared a Sticky Toffee Pudding for dessert—the portion size was great (very large if we weren’t sharing), and it was very tasty. Would highly recommend if you live locally!

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Anya . 2024-07-15

MORE AT Google

Paid a few visits here while staying at Kingston hospital and had excellent service every time! They were even kind enough to wrap up food for takeaway one evening. Will definitely be returning!

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Sam Merklein . 2024-06-30

MORE AT Google

After finishing a lovely walk around Richmond park we found ourselves at The Albert for a Sunday lunch. The beer garden is great and the food even better. Our waitress Athena was also very helpful with questions about the menu.

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Cameron B . 2024-06-30

MORE AT TripAdvisor

Love The Albert. Both fish & chips, SBD place and jersey royals were excellent. The staff are really lovely, very accommodating, not intrusive, always helpful. Definitely coming back.

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Mateen Ghauri . 2024-06-29

MORE AT Google

As usual really friendly staff. Great selection of drinks. Love the pub quiz. Always made to feel welcome. Best pub in North Kingston and just a hop to Richmond Park.

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lovethespoon . 2024-06-28

MORE AT TripAdvisor

Came here a few weeks ago and loved it! Athena and the rest of the team were so helpful and friendly, dog friendly too! Will be returning when back in the area.

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Meg R . 2024-06-22

MORE AT TripAdvisor

We went to The Albert to watch a football match with friends. They had a party downstairs, but the service was impeccable. We ordered food and it was brought to us within 15 minutes. The Albert burger was very juicy, one of the best burgers I had in years. I will definitely go back!

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Mauro G . 2024-06-17

MORE AT Google

They treated both Lily dog and I very well.

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SaintTerryAnn SaintTerryAnn . 2024-06-16

MORE AT Google

We spoke mostly to Adam V. He was delightful and hugely welcoming to us and our dog. Water and a blanket were brought for him to get him comfortable and we were very well attended to. The food was good pub grub.

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Joanna G . 2024-06-12

MORE AT TripAdvisor

Booked a table for 6 pm and arrived to find that 2 of the mains had run out, which was very disappointing. We ordered our food and had numerous apologies from the very polite and friendly waiting staff. The food was fairly good, but the atmosphere and the lovely guys behind the bar compensated for our earlier disappointment.

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Sharon Nurse . 2024-06-09

MORE AT Google

Lovely establishment with the friendliest staff in Kingston. Adam, Taylor, Kerran, Katie and Athena are always attentive, professional and hilarious. Greats drinks and food here with a fab team.

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Tour733876 . 2024-06-06

MORE AT TripAdvisor

Lovely late lunch. Great food. Spacious and comfortable dining area. Welcoming and friendly service from Adam. Will come again

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William Westwood . 2024-05-29

MORE AT Google

Me and my partner had the chicken schnitzel. This might be liked by some but we just thought it’s too greasy/oily and difficult to finish. However, the service was so nice that I didn’t even mind. Adam Venables was fantastic, very attentive, polite, enthusiastic and super nice. Went the extra mile for us and we are very grateful. We will definitely be back, thanks Adam!

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Pepe Constano . 2024-05-27

MORE AT Google

Really good pub to have as our local. Always feel very welcomed by Kerran, Adam, Katie, Ken & Taylor. Lovely food and great service / vibe, liking the new menu options :-) Would definitely recommend!

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David Patterson . 2024-05-08

MORE AT Google

Went for the Sunday roast - we were a mixed group of italian, portuguese and brazilian - and everyone loved it. We booked ahead and I love that we can book online from anytime between 12h-17h! Beef was amazing, a loved the glazed carrot, the potatoes were amazinh and the broth as well. Great sunday

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Maria Lopes . 2024-05-06

MORE AT Google

Wonderful food and great service from our waiter Taylor. 😋

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Lawrence Haslam . 2024-05-04

MORE AT Google

Came in for a bite to eat and a pint after a long walk around Richmond park. Adam’s service was absolutely outstanding! Very attentive and welcoming. Food came quickly and was absolutely delicious, Adam’s recommendations were very much appreciated and enjoyed! Can’t wait to visit again soon, thank you team!

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Charlotte Dewhurst . 2024-05-01

MORE AT Google

Lovely food, great service, plenty of options for seating inside and out

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kpackham . 2024-04-27

MORE AT Google

Such a great pub. Moved to the area a year ago and straight away the staff made me feel like a local. Great food, super friendly staff, highly recommend. Taylor is a legend….5 Stars

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simon cable . 2024-04-26

MORE AT Google

No complaints all lovely but seems weird to be charging service charge on drinks you go to the bar to order and collect yourself ??

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Kate Browning . 2024-04-22

MORE AT Google

We had a fantastic family Sunday lunch here yesterday, five adults and 3 kids. Roast chicken, pork & beef with the hugest yorkies even wirh the kids portions! Myself & my grandson fancied the Albert burger which didn't disappoint. And the Apple & rhubarb crumble was lush! Nothing was too much trouble for the friendly staff. Surprisingly not that busy for such a great pub close to Richmond park. We will definitely be back for more of the same!!

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Joanne Sturch . 2024-04-08

MORE AT Google

Our server Adam Venables was amazing, the food came quickly and tasted delicious.

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Kris Harvey . 2024-04-07

MORE AT Google

Christmas day lunch was fantastic Staff all dressed up for the Lunch Very enjoyable

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Eric Eric . 2024-04-06

MORE AT Google

The Prince Albert is a hidden gem that captures the essence of England's pub culture. The atmosphere is warm and welcoming with lot's of space, whether you want to sit at the cosy bar, or get some fresh air in the lively outside area. It has a good selection of craft beers and spirits. The menu has something for everyone, and the food tastes as good as it looks! A well-run, home-away-from-home pub! Highly recommend a visit.

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Kelsey Corlett . 2024-04-02

MORE AT Google

Esteemed patrons, allow me to paint a portrait of sheer magnificence, for I speak of none other than The Albert – a bastion of sophistication and conviviality that beckons with the allure of an open fire ablaze in its heart. Step inside, and you are greeted by the embrace of warmth and elegance, the flickering flames casting a gentle glow upon the tapestries adorning the walls. The pub's layout, reminiscent of a stately manor, boasts distinct sections, each offering its own ambience to suit the discerning palate of its clientele. From the snug alcove tucked away by the hearth, where one can indulge in intimate conversations over a glass of fine whisky, to the refined restaurant area with its array of tables and seating options, The Albert caters to every inclination with grace and aplomb. But let us not overlook the pièce de résistance – the beer garden, a verdant oasis of tranquillity where one can bask in the embrace of nature whilst savouring a pint of the finest ale. Here, amidst the verdant foliage and chirping birdsong, one finds a lounge area replete with sumptuous seating, providing the perfect setting for leisurely libations and convivial discourse. And, of course, no recounting of The Albert's splendour would be complete without mention of its staff – a veritable cadre of hospitality wizards, whose warm smiles and impeccable service elevate the experience to celestial heights. Their attentiveness and affability ensure that every visit feels like a reunion with dear friends, leaving one yearning for the next encounter. As a cherished tradition, I bring my family from Holland over to The Albert, eager to impress them with the epitome of British hospitality. And each time, without fail, The Albert surpasses all expectations, leaving my loved ones enamoured by its charm and warmth. Additionally, The Albert welcomes furry friends with open arms, making it a delightful spot for dog lovers. Conveniently located not far from Richmond Park, simply leave the park from Kingston Gate and head straight on at the end of the street to find this oasis of delight. In summation, The Albert stands as a testament to the timeless allure of refined hospitality, where every corner whispers of history and every moment is suffused with the promise of delight. Come, dear friends, and immerse yourselves in its splendour – I assure you, the experience shall linger in your memory like the taste of the finest vintage.

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Rudy Massar . 2024-04-01

MORE AT Google

My housemate and I are known as 'The Roast Bros' (on account of our Sunday culinary skills). I can safely say that this pub provided a dinner that exceded our years of innovative attemps. The service was immaculate, very considerate of a disabled member and even went as far as giving is the recipe to supercede ours. We're throwing away the potato peelers and we'll be back for sure!!!! 👌

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F3305TNmatthewb . 2024-03-24

MORE AT TripAdvisor

Love the Albert. Our servers Katie, Athena and Taylor ran an amazing service and had spot on recommendations! Food was top tier, specially the steak bavette and chicken shnitzel. Good range of beers and liqueur Would visit again!

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Sarah Zbeidy . 2024-03-22

MORE AT Google

Tasty food and lovely staff, interior is cosy too. I’ve been here on various occasions over the years; New Years eve party, family reunion/ get together and various dinners. I would definitely recommend.

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Trek12723271205 . 2024-03-20

MORE AT TripAdvisor

We went for Sunday lunch. The waiter was very helpful. The lamb roast was good. The vegan wellington was very disappointing, just a pile of lentils in puff pastry. The sticky toffee pudding was delicious. If you choose just a scoop of Icecream it is the size of a golf ball which is small for £3.50. So, a mixed bag but overall worth a visit.

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chezcav13 . 2024-03-18

MORE AT TripAdvisor

Got food poisoning from a roast I had there on Sunday.

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Callum Tanner . 2024-03-11

MORE AT Google

My family and I got food poisoning (sickness and diarrhoea) from their Sunday roast. Place has a bad smell that suggests it’s unsanitary.

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Companion10924637182 . 2024-03-11

MORE AT TripAdvisor

Adam Venables looked after us very well.

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Emma Gillham . 2024-03-11

MORE AT Google

Adam was really great serving us today- super friendly and attentive

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Sophie K . 2024-03-10

MORE AT Google

Always have a great time at the Albert. Bartender Adam in particular is lovely and always has great service and chat! 😄

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Jess Larkin . 2024-03-10

MORE AT Google

First time coming to the Albert and won’t be the last, great experience and customer service from Katie. Will be recommending to our friends and family!

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Charlie A . 2024-03-08

MORE AT TripAdvisor

Had a great pub lunch here after a walk at Richmond Park - the meal was great, staff were lovely and attentive, and great atmosphere with plenty of different areas to sit. Would recommend!

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Elizabeth Neilson . 2024-03-04

MORE AT Google

We booked week in advance asking for a side seat not middle of restaurant, our table was prepared right in entrance to restaurant slap bang in middle, we chose to sit elsewhere, had Roast Beef , at £22.50 each, I understand with steak, your asked how, medium, rare, well done The slices of beef although plentiful, were actually RAW not RARE , I don’t complain or send meals back to the kitchen ever, just choose not to go again

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Marilyn Martin . 2024-03-02

MORE AT Google

Is this still a Young’s pub? I went there recently and not one Young’s ale on draught - no Special, not even Ordinary! Very disappointing!

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StephenPM1 . 2024-02-28

MORE AT Google

Staff are always super friendly, food v good, we go there a lot as it is my mum's local and every generation likes it. Kudos to server Katie who is really helpful.

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Julie Owst . 2024-02-24

MORE AT Google

Very good food as usual with cosy vibe and good service. Perfect for a rainy day snuggle. Good wine, and food. Nice atmosphere

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Pioneer41480310503 . 2024-02-23

MORE AT TripAdvisor

Always been a nice pub but really rocketed lately due largely to some of the most attentive and friendly bar staff you could find. They always go the extra mile. Good food too.

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Darren OByrne . 2024-02-20

MORE AT Google

Went to the pub following a hospital visit, as its across the road. Pleasantly surprised. Really nice inside, friendly staff and good food.

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Deborah Nicholls . 2024-02-20

MORE AT Google

Team are brilliant! I come all the way from Brixton just for these loaded fries!!!

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Harry Chatzis . 2024-02-19

MORE AT Google

Had tge loaded fries they was amazing!!!! The team are so friendly and attentive!!! Will be coming again... and again

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Anestis Papageorgiou . 2024-02-19

MORE AT Google

We had a group dinner here. Staff were very friendly and helpful, especially Katie. The food was tasty with good portions - lots of pub classics. Nice wine list, too.

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Kate Corney . 2024-02-10

MORE AT Google

Lovely pub with great service, tasty food and open fire. Came here after long walk in Richmond Park with baby & dog and they were really friendly and accommodating.

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Hannah James . 2024-01-27

MORE AT Google

Popped in for a pint and stayed for a really delicious burger. Lovely chilled ambiance and great service from Katie and team.

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kez19 . 2024-01-23

MORE AT TripAdvisor

I pre booked for my mothers 80th birthday. With a selection of ages. I preferentially asked for a space to be comfortable for elderly. This was not for filled I’d seen good reviews and the price point indicated good signs. However service lacked. No welcome no menus no attentive staff. Food took 1 hour 30 to arrive lt was more than below par for price point the meat was good but the dishwater gravy and cold veg I’m happy to never see again….. very disappointing experience which I will never repeat. Go to the Alexander Putney Bridge road. Maybe they have spoiled me. They clear there tables here too….,. Good luck if you go here many do btw no figs in the crumble!!!! Very dry sticky toffee pudding no sticky 😵

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Victoria B . 2024-01-22

MORE AT TripAdvisor

We visited today for a couples meet up, the service from Katie was lovely. The food was delicious, and although it was a quiet evening the atmosphere was great. Would highly recommend this pub for a night out.

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natasha p . 2024-01-20

MORE AT TripAdvisor

Horrible service! Moulding bar, dirty, stinky, toilet 🤢, Manager rude, disrespectful also to a local old costumers. Albert is not the nice local family pub before, only a couple of staff is polite. Definitely not recommend! We neighbour choose Black Horse instead, it’s just in the next corner, better service, prices, food, decorations; Not the sad grumpy The Albert for locals people is. Also Manager and a person in charge is careless over charging and you most not complain of nothing either of food.🤮expensive burgers, you get it!

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Mr MiMi . 2024-01-14

MORE AT Google

Great place for a pint. Very friendly staff too! Food is good too!

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Caio Rodrigues . 2024-01-11

MORE AT Google

Only came in for a coffee but nice pub with nice staff

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Charles Bamford . 2024-01-10

MORE AT Google

We've visited the place several times, with latest being on 1st Jan so as we were expecting slightly under staffed but not too different than usual as we always wait minimum 30-40 minutes. Orders are being placed at the bar and so the payment is done upfront. Not sure how the tips works as you usually tip based on service/food. Expect some chairs & tables to be dated, mixed chairs from different sets etc. Menu is very basic, the type you would expect in a pub. Table was not clean even if there were no glasses, cutlery or plates, so someone removed them but not wiped it. Just your average type of pub.

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Tavvi Mocanu . 2024-01-03

MORE AT Google

We went on New Years Eve at 5:30pm (which was probably a weird time to have a meal). The food was good but perhaps not to the usual very high Albert standards. I'm guessing they were a little understaffed and not geared up for people eating at that time. However still a very enjoyable place to go and a great way to start New years eve.

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Bill Tickle . 2024-01-02

MORE AT Google

Very pleasant atmosphere, friendly staff and the service 👌

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Agata Ronda . 2024-01-01

MORE AT Google

Nice light dinner the fish cakes were quite nice and so was the grilled Camembert. The type of bread was just right that went really nice with the Camembert Will for sure visit again. Thank you

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abt2018 . 2024-01-01

MORE AT TripAdvisor

Great pub and excellant service at family lunch. Nice atmosphere.

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Eran Bauer . 2023-12-31

MORE AT Google

Excellent family lunch. Great service. Menu was excellent as were beers. Looking forward to coming back.

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DayTrip28705742441 . 2023-12-31

MORE AT TripAdvisor

3 stars is the average between the 5 stars food quality/service and 1 star for the bill for my family Christmas lunch. 90£/person (including a 15% fixed service fee) for a starter, a main course and dessert are way too much...FYI beverages were not included (Xmas crackers were)

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Luca Perini . 2023-12-29

MORE AT Google

This spot is cosy and the atmosphere is lovely, however I ordered loaded chips (a sharer starter) thinking it would be big, I waited 50 mins (which is very long but there was 16 of us) and was very underwhelmed. Although other people ordered burgers which looked great and they said tasted very good. Staff seem nice however there aren't many. I would go again but maybe order a burger next time and hopefully the wait isn't too long!

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Lily S . 2023-12-29

MORE AT TripAdvisor

If this is within your budget then go for it! Great selection of food from bar bites, to desserts and a good selection of drinks too. Good place to meet eat and drink and is dog friendly too. Christmas 2023 - from booking to meeting dietary requirements for myself the staff were supportive and understanding. There was no rush to be seated as each table was appointed with one seating, however we aimed to eat for two pm. Our server asked if we were ready to receive each course and allowed enough time upon request for a pause, so no rush for the table to be cleared and reset for someone else and this format worked in keeping a pleasant atmosphere. This was very welcomed as we had a new-born in our party and so allowed for a feed and a change. The pub had been decorated for the festive season, but not overly decorated and so had a homely comfortable feel. Courses were preselected, were well portioned and well presented. A personalised Christmas card and gift of some chocolates for afters was a very nice touch that rounded off a rather pleasant afternoon spent with both family and friends. So a huge thanks to the Albert Team of the day. The four stars given for service do no relate to my family's Christmas 2023 experience, as this really was something special. It relates to normal trading periods when the bar feels understaffed or the bar is sometimes left unattended and queues/small crowds are allowed to form. Cost of Christmas dinner 2023 was £90 per adult, for three courses and £45 for children. This was also pre-booked and so walk-in food orders were not possible, but remained general managers discretion.

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Peter Quigley . 2023-12-27

MORE AT Google

Had our Christmas lunch here for 17 and the team absolutely nailed it- everything was great and we were made very welcome.

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Niki McGrane . 2023-12-20

MORE AT Google

Waiters were nice however short staffed, food took a long time to be served, beef was very very very rare…dessert menu was not offered and rushed to leave due to another booking. Extremely overpriced considering portion size. Asked for 3 high chairs prior to arriving and this was not provided.

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Shula Norman . 2023-12-17

MORE AT Google

Booked for 17 people months in advance for a family christmas meal, we asked weather or not we needed to pre order our food as you would expect for that many people and time of year, however we was told no need, arrived on the day to find out the car park has been turned into outdoor seating and that you would have to find a space on one of the back roads that was not permits only, we had the balcony area inside the pub, nice little area just enough space for the 17 of us including 3 very young children who required high chairs (high chair request had been made months in advance to ) however this pub only has 2 high chairs in the entire building. The member of staff come and took orders for the drinks and brought them over quickly which also became apparent that there is only 2 members of staff doing the waiting for the entire pub on a Sunday. Ordered the food to be told they only had 2 camemberts obviously this wouldn’t have been an issue if they had let us pre order, also had no tomato pasta for the children either. 8 of us ordered the roast beef, however it was hands down the worst roast any of us had ever witnessed been put together, half a carrot , no swede, a handful of soggy shredded cabbage , 2 1/2 undercooked potatoes 3 slivers of beef still mooing and a Yorkshire pudding that had been through the trenches, the only plus side to it was the gravy was actually ok. As for the sides I would not waste your time ordering these as they are also awful , roast veg consisted of another handful of soggy cabbage and 2 not even roasted potatoes and that was it, the mash was edible, and the cauliflower cheese is abysmal. ( don’t waste the money) The fish and chips looked ok for the adult and also the child’s portion was decent. Didn’t even get to the pudding section as due to no staff working the plates that we piled up and scraped ourselves to make it easier for the staff that were working was not collected for a good while even though our table was booked at 12 and another table of 14 were booked for 3:30pm at 3:15 we was still waiting for plates to be cleared to then be told oh the next party has arrived and that we would have to vacate and pay the bill. The bill came to £502 which included the 12.5% service charge which we was considering to asked to be taken of it but thought that was unfair on the actual staff members that done the best they could so left it, also we paid a £70 deposit to be taken of the bill which apparently they couldn’t sort out at the time so will need to be refunded at a later date. All in all the food is terrible, very slow service due to staff shortages and will not be returning here again unless we hear better reviews coming from the place.

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Harley N . 2023-12-17

MORE AT TripAdvisor

Although I didn't feel the waiting staff were at fault at all, they were both very pleasant (understaffed and busy) we will definitely not return. The beef was VERY rare, (not given a choice) and had no flavour whatsoever. Roast potatoes hard, extra 'roast' veg turned out to be a ladle of cabbage and another sad potato. We were not offered dessert or coffee. Crab cake starter ok. Very disappointing.

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Geraldine C . 2023-12-17

MORE AT TripAdvisor

Very disappointing Sunday lunch! Extremely under staffed and kept waiting for such a long time for more drinks and to take food orders. Some drinks never turned up and had to go up and use the bar. Very limited menu, and quite possibly the worst roast I’ve ever had! Beef was extremely rare, potatoes were awfully cold and hard, soggy cabbage and a flat Yorkshire pudding. Had to wait over 5 min after receiving our roast for our extras which was cold cauliflower cheese and “roast”veg which was more soggy cabbage & a hard potato! Was not offered desserts and the only time we saw the waiter since serving our food was to be handed our bill which we never asked for as the table was needed for another group! Never will we be coming here again! We also heard other people complain about their food, saying the roast is not usually this bad! Very disappointed, especially as our group bill was over £500!!!!

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Kayley W . 2023-12-17

MORE AT TripAdvisor

I really like this pub for drinks and tried the food today. The chicken and mushroom pie was 95% potato with two tiny pieces of chicken and 3 tiny cuts of a mushroom. The person serving said he would inform the chef as I sent back a plate of solid potato. Really poor, and supermarket pie would have been better!

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Alan Fernandes . 2023-12-11

MORE AT Google

Great Pub, great location and atmosphere. Definitely will recommend and return to this place. The food and service were great. Clean and cosy place.

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André Mosqueira Santos . 2023-12-11

MORE AT Google

Great pub, nice staff , easily accessible, small (petite) carpark but you can park in Richmond Park, 10 min. walk.

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M Ourtane . 2023-12-08

MORE AT Google

This venue was most welcoming when I opted to have a family wake here Right from the start from tentative enquires, Brad (our host )and his team could not have helped me more . After an emotional send off to arrive ,and have 40% of the bar area for our private use for the time we were there was much appreciated. With tea, and coffee to hand to help our selves, Drinks via the bar Away from the public it lead to a relaxed atmosphere thou it was a case of waiting for the food as it been prepared freshly . My only comment on the down side is the VERY LIMITED parking area for just three cars a point to bear in mind. And if I could polightly point out the ladies in our party found the sandwiches on the rustic side a bit large for the pallet. Will certainly be coming back. Photos added speak for them selves

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Justin Foster - Barham . 2023-12-06

MORE AT Google

Quite empty for a late lunch, but blissfully quiet. Good food. We had the camenberg cheese, crab cakes and chips with a coffee and a lemonade. The bill was just under £40. The sharing cheese was beautifully cooked and succulent and the crab cakes were excellent. Crab cakes were advertised as coming with a salad. That part was the only dissapointment as it was just lettuce leaves nothing else.

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Susan Rigby . 2023-12-05

MORE AT Google

Absolutely fabulous evening with a group of family comprising of adults and children. We had the downstairs area to ourselves which gave the children a bit of room to roam freely without bothering other customers. The service was outstanding - thank you Adam and the...

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Sara D . 2023-12-02

MORE AT TripAdvisor

Never disappoints... I live nearby so Albert is favorite pub of mine and friends living nearby however whoever I invited to loved Albert so it became everyone's popular pub in Kingston and surrounding. The location is so perfect for public transport and parking the car. The staff is always so friendly and accommodating, food is luscious, ambiance is cosy and offers opportunity to hold private meetings or to host the crowd in special days. Lucky to have you around the corner Albert team, we appreciate you and your service.

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Yesim Engin . 2023-12-02

MORE AT Google

Lovely food and friendly staff.

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Barbara S . 2023-11-29

MORE AT Google

On the search for the best vegan roast in town, the lentil etc roast did not disappoint. Everything was very tasty and presented beautifully however… whilst I’m not strictly vegan, my date was. In place of her Yorkshire pudding, she asked for an extra potato, to which the server said this would not be possible due to a slice of potato’s cost far outweighing the cost of a Yorkshire. Okay fine but we paid £20 per portion, we only got 3 small roast potatoes each, and I’d guess the plate was no more than 1000cal. Not the food coma experience I’ve come to expect from a roast lunch to be honest, so for that I have to rate this roast 3 out of 5. An option to pay for a large portion would be appreciated. Love the decor though

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John Hatcher . 2023-11-27

MORE AT Google

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