Warren House Restaurant in Kingston upon Thames - Phone Number, Reservations, Reviews

A lot of Very rude male staff. not a kid friendly place to stay. Front desk male staff who assisted checking out had a know-it-all atittude. Big male staff wearing coat in the dining hall was loud, strong and unkind to my kid. Even threatened to put my kid in a dark room. The waiter during the wedding we attended banged the wine bottle on our table for no reason. All female staff were kind and nice. Very POOR Customer service from MALE STAFF. Place was very nice but because of the experience from the staff and big man wearing coat our stay became a nightmare.

Terrible service for over priced food and drink. Staff can’t treat paying customers with any respect. Avoid at all cost.

It’s not worth spending expensive meal for Christmas Avoid going to this restaurant for Christmas The customer service is extremely poor The food is disgusting poor QULITY

Selected venue after searching for gluten-free afternoon teas in Surrey as two of our party of three are coeliac. Although quite pricey, we were not disappointed. The gluten-free scones were superb - I’ve attended ‘gluten-free’ afternoon teas elsewhere where scones were either absent or tasted awful so very happy to have such tasty scones available today. Good selection of sandwiches with more offered if wanted (five fingers each more than adequate for us but I know my husband would have happily accepted the offer if he’d been with us!). The dainty cake/sweet options were beautifully presented and the gluten-free options weren’t in any way inferior to the non-GF options. Generous pots of loose-leaf tea served which stayed surprisingly hot despite the lack of ‘tea cosies’. We sat inside and pleased with our choice as comfortable with subtle background music. Of note, we finished our bubbles outside and whilst very pleasant, we found the wooden seating much less comfortable than the indoor seating and suspect that the gentle late summer breeze would have cooled the tea rapidly. Although no marks deducted, my only criticism is that the staff struggled to provide us with ‘take-away’ boxes for our uneaten food (with small appetites we were unable to finish all offered so wished to take home to be savoured later on). Staff aware this was a problem and duly apologised, doing their best to facilitate wrapping the leftovers. All in all a lovely afternoon and definitely to be recommended if gluten-free catering is a priority.

My partner arranged a lunch for me at Warren House Hotel and it was an incredible experience. The beautiful garden, food and most importantly the excellent service from the staffs. They were so professional. We really love this restaurant and the the ambience.

This was very expensive for a very mediocre experience. The starter a basic pate was nearly £14 The main was a very tough lambs steak £30 The desert was a pre-made item that obviously had fruit put on it just before serving and was a ridiculous £15.57 I have never felt so ripped off at a restaurant before the standard of food was appalling value. If the quality of the food was any good I would not have begrudged the prices. Won’t be going back.

My thanks to Tricia, Adithyan and Ozair for their excellent hospitality towards me and my guests whenever I visit.

We had a birthday High Tea for six which was lovely. Cakes and scones and sandwiches all clearly freshly made. Service was swift and unobtrusive. (Thank you, Shan). There was also an excellent selection of teas, including one called Wild Encounter! They also brought me a small birthday cake at no extra charge. It was pricey at £45 per head (incl. service) but well worth it for a special occasion

A really beautiful property tucked away in Kingston. We had a nice afternoon tea, with a good selection of teas. I recommend the Ceylon tea. Service was excellent. I just wish there were more savories than sweet pastries. The truffle egg sandwiches were amazing! The pastries were too sweet.

The food was excellent, the setting was beautiful and the service from Shan and his colleagues was faultless. Polite, engaged and ready with a smile, they made a birthday lunch for my Mum very special. Would highly recommend a visit. We will definitely be back!

I am a frequent visitor to The Warren House Restaurant and yesterday was no exception. A close friend and I had a much needed catch up. As usual Shan and the rest of the restaurant staff on duty did us proud. Thanks guys, see you soon.

Afternoon tea is always an occasion rather than just another meal out (nobody actually *needs* to eat it), and so simply has to be done well or it fails. The Warren House Hotel tea achieves that and more - excellent in all respects, with a wide range of sandwiches and cakes and an interesting selection of teas. Attentive staff completed what was a most enjoyable experience. If you like afternoon tea but don't want to go into the centre of London, this is a very good alternative. Highly recommended.

Nice food, polite staff, but for the very expensive prices the level of service was nowhere near what you would expect. People’s dishes being removed when other diners at the table we’re still eating, wine not opened or poured by the waiter, one of the guests was called “my dear”, the waiter was tapping his pen on his pad whilst waiting for the order, guests not asked what they wanted in the correct order. Ambience wasn’t great, lights too bright, frank Sinatra et al, music too loud. This wouldn’t have been a problem if we hadn’t paid £320 for 5 people to dine there. Not good enough unfortunately.

The restaurant and its gardens were wonderful. The service especially by Paulo and Julian was outstanding. They were fast, efficient and extremely hard working. We really enjoyed ourselves when they were their. The hotel was lovely.

Jolly good afternoon tea, sandwiches lovely, cakes imaginative, scones weren’t the best, they all had raisins and were a bit hard. Shan our waiter was very helpful. We had a lovely time.

Not impressed with the afternoon tea. Bread wasn’t fresh and some sandwiches had bread too thickly sliced. Hardly dainty. Also, very little jam and cream given to have with the flat, sorry scones.

A basic tomato and pasta dish from the children's menu was extremely spicy. Staff told me it wasn't spicy. My daughter became very unwell during the night with vomiting and a high temperature. I still don't know if this dish was the cause of her illness but it certainly wasn't a child friendly dish. Staff didn't seem to care.

Barbara and I went to this restaurant with high expectations ... and they were met. We were warmly welcomed and taken to our tab le - well, we were given a choice between indoors or outdoors. We chose to sit under the parasols outside. Shan and Julian served us really well throughout the meal and helped us in our choice of foof=d. Barbara has some food intolerances, and they were incredibly helpful in making sure that she was protected from her allergens. The food was out of this world! Well cooked, well presented and delicious. We'll be back!

Lovely day and experience, staff was incredibly helpful/quick, and food was lovely. Shan was our main waiter, and he provided excellent service! Will come again.

We had a very lovely dinner at the terrace of the restaurant. Food was very nice, but most briljant was mr Shan, who first gave us a nice tour around the hotel where we were staying and later on was so very friendly and kind...

Stayed for 1 night while on a business trip, the staff were extremely helpful and friendly, the food was amazing and Shan the waiter that served me was excellent, he was super friendly and attentive. Couldn’t recommend this hotel highly enough and Shan as an...

I enjoyed my time at the hotel it was very nice and spacious however the manager was quite creepy he kept staring at me and it made me feel uncomfortable. I felt like he wasn’t treating his employees with respect and it kind of put...

Decided to have lunch in warren house on a lovely spring day . Excellent choice. Served by the charming Flavia and other attentive staff. Walked around the well tended gardens . Came out well refreshed with intentions to return. Thank you.

We went for afternoon tea. Good selection but it was not enough food

A close friend needed cheering up so I decided to surprise her with a trip out for afternoon tea. Situated down a private road, Warren House is a real hidden gem, full of character and set in palatial surroundings. We were greeted by Flavia and...

We went for tea today to celebrate a 94th birthday tea. We had Flavia serving us who could not have been more charming and attentive. She heard us say it was a birthday. She took photos and then bought out a piece of cake with...

Very good food and superb atmosphere

Flavia was the perfect host Thank you for being attentive and suggesting alternative meal options The risotto you recommended was 10/10

Such a beautiful setting for afternoon tea. The service was excellent and Suresh made us feel very special in celebrating my mum and daughter’s birthdays. I’d highly recommend it for a special occasion.

Lovely birthday afternoon tea, and looked after by the very friendly, helpful and efficient Suresh. Good value in a nice setting with an unexpected bonus treat for my birthday. We have been a few times now and will return again.

Afternoon tea in the garden has a better atmosphere. I think other seasons are better than winter.

Good food but not great service. We reserved a table for dinner yesterday. Upon arrival we were told to wait in the pub while they set up the table. After 20 minutes of wait and asking again we finally made it to the table. Asparagus risotto was great although I felt the quantity was less. It may a place for you if you happy to wait and have a lot of patience to accommodate the fact that they are very busy. It was not great experience for us specially because we went there to celebrate my husband’s birthday.

Today, I attended a lunch with nearly 50 other members of The Athena Network in Kingston and SW London. Not only was the food absolutely delicious, but the service was efficient AND warm.

We celebrated my Mum 101 birthday afternoon tea with family , good choice of sandwiches and delicious cakes , we were asked any intolerance's one family member can't take dairy so she was presented with seperate choice The staff were very attentive and replenished our...

From the moment we arrived to when we sat down. The service was impeccable and we were attending to, without prompt. They were thoughtful and connectable. We were also surprised with a birthday cake, making it extra special. Will be coming back for sure. I...

I was treated to afternoon tea in Warren House on a Friday and it was a great experience. I enjoyed every bit of it from the food to the tea, the ambience to the staff. The staff were very friendly and ushered us to our...

I can't comment on the food or venue because I never got as far as experiencing these. I paid a deposit of £50 for a lunch for 7 people in early September which needed to be cancelled. Although the cancellation was made well within the...

I went to afternoon tea with my husband. For the tea, we had traditional English breakfast tea and Persian Pomegranate Tea. The aroma and taste were exceptional. The sandwiches had different breads and creams depending on the type and they were very delicious. The restaurant...

Had a wonderful afternoon tea here yesterday with a group of friends for a friend’s 40th birthday. The setting is lovely, the service was extremely attentive and friendly and the food was all excellent. I’m gluten intolerant and was delighted to find that I was...

I am afraid my wife and I can away rather underwhelmed from our afternoon tea. Yes the setting is nice outside and the service was good, but having visited Penny Hill park a while back for afternoon tea, there was a marked difference. The sandwiches...

Amazing hidden gem, lovely restaurant and good service, a definite must visit!

A group of 5 of us went for afternoon tea to celebrate my aunt’s 89th birthday, it was the first time she had seen her cousins for 15 months so it was a special occasion. I start off with the positive. The food was delicious,...

Thoroughly enjoyed our lunch despite a bit of rain and a minor glitch in the service. Food, wine and service were of high standards.

What a wonderful find today’s afternoon tea was at Warren house. Wonderful service from beginning to end. Beautiful outside seated area with heated lamp and garden views.Great variety of teas to choose from and able to choose different ones as many times as you like....

Booked as part of an overnight stay. Lovely meal. I had Salmon 3 ways and hubby had scallops. Then I had fillet of beef (perfectly cooked rate as I asked for) and hubby had lamb 3 ways. We then bother had cheese. Lovely wine too....

We took my mum to the Warren Hotel for a family xmas tea and cakes surprise. Lovely old Victorian house converted to a hotel with the very nice dining room in part of the original building. Staff very attentive and friendly and good vfm. Take...

We booked a very early afternoon tea here for my mother who has dementia, and prefers finger food to a proper sit down lunch. The food was excellent, specially the scones and we all enjoyed our tea. The service made the whole experience special, as...

Do not go here They required a deposit to book a table but while we were there for a two hour lunch only one other table was occupied The deposit was not an easy process-I’m 52 and have never been asked for a deposit in...

We booked to celebrate my mother's 85th birthday and she loved it. First of all Warren House is a beautiful building. The staff were all so friendly and attentive and the tea itself with it's Halloween themed cake selection was wonderful. They also have a...

checked into the room which was pleasant, had a sandwich in the bar which was fine so booked evening meal. sat down at 8pm menu had 5 or 6 starters and 5 or 6 mains ordered two starters and two mains. after approx 20 mins...

Much anticipated visit for afternoon tea and catch up with an old friend. Booked after reading many good reviews . A lovely sunny afternoon too so why the poor review? Sadly we did not feel at all welcome or that our custom was valued ....

So start with the good - lovely welcome, attentive bar and restaurant staff, big room, good bed, very clean. The hotel and gardens in general quite picturesque. Great location. The not so good - restaurant service was slow, waited a long time for drinks and...

Stayed in the hotel on a secret escapes deal. The food included was excellent, the staff attentive and the feel of the place wonderful. Although not used it is clear that the bar menu is good. The bar area is not the largest but on...

Warren House is an historic setting hidden in the nether regions of Kingston Hill, near the golf club and is a superb setting for any occasion from the intimate table for two to conventions. The venue is amazingly interesting, the service from internet booking to...

Our family of 8 adults and 3 small children met here for a 65th birthday celebration. The service was painfully slow and we waited 40 minutes for our starters, which were nothing special. We were told the delay was because we were such a big party, and yet there was no one else in the restaurant. There was also a muddle with the childrens' starters.

Both the food and the service were excellent. We expected it to be expensive to dine in the hotel but it was actually cheaper than some of the local pubs and so much nicer.

宿泊をした上で食事をしました。鴨肉、サーモンやリゾットを頂きましたが、値段的にも分量がありまずまずの味です。ワインも安い印象を持ちました。宿泊者はここで食事するとよいですし、Afternoon Teaもよさそうです。

Went for a birthday treat afternoon tea and Warren House did not disappoint at all. The sandwich and cake selection were delicious. The room that we were seated in was lovely and we had a really lovely waitress, seemingly no one else wanted afternoon tea that day so it felt all rather exclusive. The staff in the hotel were all very nice and helpful with nothing being too much trouble. Highly recommend

This place has such a good reputation locally but, I have to say, it did not live up to my expectations on some fronts.

Had dinner at Warren House again with my family, having had a poor experience the first time, and was pleased that everything went well this time. My brother is allergic to dairy and the staff went out of their way to advise him of suitable options and even proactively provided an additional side of spinach without dairy for him. We will go back to Warren House, perhaps for lunch or afternoon tea next time to appreciate the hotel and its beautiful grounds. Thank you Warren House team for an enjoyable evening.

Went for dinner and our side order was only delivered to our table after we had mostly finished our mains. The waitress apologised and said she would not charge us for the side order. For us this was not the solution as it meant we had to eat our mains without any carbs (we ordered chips to go with our beef and fish). To make matters worse, when we were presented with our bill we were charged for the side order (I had to request that it was removed from our bill).

Don't use the Warren House online booking system - it's archaic! I booked online and then our reservation was cancelled because the staff were unable to reach us by phone to confirm the booking. Quicker to phone. Staff then had to see if there was 'availability.' When we did eventually walk in there was only one other couple in the whole place!

We went for Afternoon Tea with 8 people (including one child under 10) for a family birthday celebration.

I must admit to some surprise at having read a couple of negative reviews on afternoon tea at Warren house.

This us a lovely house and the staff are charming, but the quality of food is very disappointing. It's a good menu, but the execution while 'correct' is bland and understated. Good ingredients but it needs more imagination with flavourings.

Varied menu, and excellently presented. Very tasty, and difficult to fault. Breakfast was fantastic too - as a regular business traveller, this was a cut above normal breakfast fayre - well done.

We stayed at this hotel and ate there on our first night. Lovely food, great service and good value for money.

Mal servicio y comida mediocre, no volveremos sha prisa y lo recomendaría a cualquier persona buscando un regalo especial para mirar a otro lado. Tengo la impresión de que el té de la tarde es un negocio a su negocio principal.

I booked afternoon tea for a group of us and we were not dissapointed. on arrival we were very impressed by the building and the surrounding area. The staff couldn't have been more helpful, they took out coats for us and when we were sat...

Construido en 1850, Warren House es una mansión campestre que es ahora un centro de conferencias, hotel y restaurante. Lleno de tallas, pinturas antiguas y la complejidad arquitectónica, Warren House proporciona una gut burlar el té de la tarde.

Nos trataron por nuestro hijo y nuera, a un té de la tarde en el hotel. Hermoso entorno y que fue una experiencia maravillosa. Había situado en 15 tés aroudn en ofrecer, desde el desayuno inglés, Earl Grey y Darjeeling a través del pomegrante más exótico, limón y verde y otras mezclas. Traen en una tetera de cristal, así que usted puede ver las hojas de elaboración en un manguito interior. Los comestibles son una variedad de sandwiches, scones con crema fresca y mermeladas, tartas y pequeños y pasrties, se sirve en una torta de Tier 3 Stand. Y más o menos rellenarla interminablemente. Date un capricho. Y no necesita ninguna cena expevct o después! Personal amable espera que explicar todo.

Et flot måltide serveret for et selskab på ca. 100 meget professionelt serveret og maden var at en meget fin kvalitet. En værdig restaurant til det øvrige hotel og område.

Es una experiencia muy auténtica, con todo lo que debe ser. Se sirve el té con anwiches surtidos, scones y pastelillos, todo recién hecho y casero. Se puede repetir tantas veces como se deseé o se pueda de sándwiches y de scones. Y la mermelada que sirven es excelente.El servicio es muy profesional y atento. Y el salón donde lo sirven es un remanso de paz con sofás y cojines muy muy cómodo.

Eaten here a couple of times now, and the food is consistently tasty and interesting and served by some of the friendliest staff in the industry

The food was exceptional - the breakfast buffet offers an English breakfast (of course), the dinners menu was tailored for foodies. My favorite was the Afternoon Tea.

Lured in by GetSurrey review by Laura Nightingale we pre-booked dairy free afternoon tea for three as a special surprise treat for our Dairy intolerant daughter on successful exam completion and traveled for over an hour to venue! Arrived and confirmed dairy free with reception and were seated at one table by staff member we were then moved to another by a different member of staff who approached the issue with the opening comment of "who told you to sit there?", when we replied we had been seated there the reply was "well that was wrong!". Received standard sandwiches but with dairy removed (i.e. grated carrot & chutney no cheese). The fabulous sweet selection reviewed (soya choc mousse, choc dipped strawberries, dairy free scones, bellini jelly, mixed berries and fruit kebabs) transpired to be 2 jam tarts & 2 bake well tarts each (if these were home made I'm Mary Berry!). When we expressed our discontent the waiter immediately brought the manager who originally tried to tell us this was their standard dairy free offering, however when faced with the review he had to admit our obvious disappointment was understandable (not to forget this was £25 per person). He apologised and offered not to charge us but at such an obvious waste of calories and so vastly disappointed we left and ended up at a very pleasant garden centre.Personally when we booked dairy free it would have been fairer to say they don't cater for it because you can get better at the local supermarket where I'm fairly certain the tarts came from!

It was so wonderful, fabulous garden. You couldn't imagine so peaceful afternoon tea in the city. My kids loved it too. Staff were very nice and helpful. We enjoyed it very well.

We enjoyed a relaxed and excellent dinner served by friendly helpful staff. A short menu was on offer but the choice was good and everything came fresh cooked.The breakfast buffet was also of high quality and, again, served by friendly helpful staff.

This was a memorable occasion not only in terms of the event but the ambiance, high tea and gardens. We were a group of 30 celebrating a retirement and were allocated a room with patio doors leading onto the gardens. Afternoon tea consisted of a selection of delicately prepared finger sandwiches accompanied by delicious pastries, bite size cakes and sweet treats, finished with a side of warm, freshly-made scones and a generous serving of the chef’s delicious homemade jam and clotted cream. This was followed by a wide selection of loose leaf traditional and fruit teas. What made the afternoon was the beautifully maintained gardens which we were able to wonder round at our leisure. Was it expensive, yes but a fabulous afternoon and very much worth it. Highly recommend this venue for a quintessentially English tradition.

We stayed here for a friends 50th. WOW is all I can say. Could do with a mirror above dressing table but the room was lovely. Watch out for the additional charge for a tray when you order room service. Best thing of all apart from the party, was the service. Everyone was excellent. Better service than the hotel I was at when I was on holiday. Thank you everyone

As a hotel guest I decided to try out the restaurant on the final night of my stay. I wasn't disappointed. I was a lone diner and was not simply shoved into a corner but offered a table which allowed me to feel part of the restaurant. The chair was very comfy and at a nice height for the table, which was nicely dressed. The atmosphere in the dining room was lovely, the surroundings were those of a wealthy home but not 'stuffy'.The staff were all attentive but not overbearing and they took time to have a conversation.The menu is easy to understand and also you are not overwhelmed by too many choices. 6 starters, 8 mains and 6 desserts give you plenty of things to think about.I was also advised that 'The Dining Room' menu was new, so I'm feeling rather privileged to be reviewing these dishes. I was also presented with 'The Bar' menu so there was no obligation to choose from 'The Dining Room' one.I had a GnT (was offered a choice of Gin) while I perused the menu and ordered a glass of Palena Merlot to go with my food. And a bottle of sparkling water.I opted for a starter of Poached Duck Egg, Asparagus, Artichokes, Pea Shoots - which is exactly what arrived. But it wasn't just that, there was a nice small salad and a lovely dressing which was just acidic enough to cut through the richness of the perfectly poached duck egg.And a main of Hay Baked Breast of Guinea Fowl, Parsnips, Honey and Blackberries - oh yes! this was cooked beautifully and well presented. The Guinea fowl was still nice and moist yet had a crispy skin. The accompanying components were full of flavour and all worked well together with complimenting flavours and texture. The best bit - loads of gravy which had been made using the juices from the meat along with other layers of flavour. I also had ordered a side of Selection of Vegetables - french beans, sugar snap peas and asparagus - all perfectly cooked with a bit of 'bite'.The portion sizes were good and so no room for the tasty looking desserts.The final bill was very reasonable given the setting and quality of the food. I will be dining there again on my next visit.

It's yet another memorable experience to celebrate a special occasion with friends at Warren HouseI highly recommend this venue.,!The overall experience was faultless From the time I called in to book ...a the person who took the call Precious was very helpful and even suggested to allocate us to the newly refurbished room ...thank youThe Attentive Service of Alessandro (Alex) had to be praised highly !!! He was Excellent.... The service was Keen but unobtrusive .We went on a weekday evening ...it was perfect cos we had the restaurant area to ourselves .The food was 3 out of 5 stars ( I can only speak for myself ) My friends said food was excellent and they really enjoyed the Beef BourguignonI highly recommend Warren House Restaurant .!.

I was here in the summer and enjoyed my afternoon tea in the garden. Came back again and this time we were given the lovely sofa table by the fireplace. The service, food and drink was excellent. Coming back again... if just for the jam and scones. :-0

Xmas lunch with girlfriends, lovely decor... Very Christmassy! Food was v average on the set menu, fresh bread rolls were the best partWhat place do chick peas have in a fish dish...this is not a Christmas cracker joke by the way? Chicken quite dry but dessert was yummyOverall atmosphere was lovely, but disappointed with menu

Åt en festmåltid här med vänner.Dagen efter serverades frukost som kunde varit lite mer varierad för exempelvis vegetarianer och de som inte äter fläskkött.Annars mycket gott och vällagat!

We went there to celebrate a 60th bday lunch and were sadly very dissapointed in the service. The food was excellent, the venue is stunning, everything was perfect, except the service, which was extremely slow and not flowing. Despite making reservations we still had to wait half an hour to be seated, even though the resteraunt was empty. Drinks were offered after 20mins, and things just got slower and slower. It was a very disapointing experience.

Absolutely delicious afternoon tea with so many beautiful cakes to sample. Fully recommended and would definitely return!

We stayed at this hotel for a long week end for a birthday celebration and ate in the restaurant every night. The food and service was excellent with a fantastic location.

6 friends and I went to Warren House for afternoon tea to celebrate my forthcoming nuptials. The building and grounds are fabulous - the gardens are particularly lovely, and warranted a walk around in the lovely Autumn weather. Afternoon tea was lovely - plenty of sandwiches - and more on offer if you were hungry, and some wonderfully baked scones. The cakes served were exquisite. All in all, a wonderful time was had.

This was the best Hotel we have stayed in. Got a good deal for this fantastic place to stay. The breakfast was one of the best and the room was great. The location was also fantastic and the grounds are just like a Stately Home, we will be going back there for sure if it is available.

My uncle booked for my husband and myself to join him for Sunday lunch. On arrival we were asked if we were joining the party in the main reception room, we said we were not. We were shown into another reception room which had wonderful views into the very well kept gardens. Our waiter explained that we had been given this particular room as they were very busy as they had two large luncheon parties in their dining room. We were delighted to have the room to ourselves. We had a very attentive waiter and the service was excellent. The menu was varied with plenty of choice to suit all tates. I had skate off the bone which was delicious, my uncle & husband had ribeye steaks which were cooked beautifully. The choice of desserts were mouthwatering, I chose the lime cheesecake with honeycomb ice cream. There was also a cheese board for those who don't have a sweet tooth. We all agreed that the service, food and surroundings were first class and would definitely be returning in the future. Witt

It was a celebration event for some eighty guests for lunch.Drinks and canapés on the patio, nice enough setting, garden was nothing to talk about. Service was good, not exceptional, plenty of fizzy stuff. Having had my fill asked for orange juice, hmm never did turn up.Lunch I believe was an hour late, seated in the dining area, just a large room painted white, no features that I noticed, could be anywhere. After a long wait the salmon was served, no complaints. Then yet another long wait before the mains turned up, lamb, ok but over cooked. Then yet another long wait before the dessert turned up followed by coffee. Asked for a fill up of coffee, waiter emptied what was left in the thermos and walked off.Gents loo doubles up as a changing room for guests using the swimming pool.The maître-de did attempt to rally his troops but I don’t think they had their hearts in it, so service was not to scratchIf these guys want to know how to handle a party of eighty and more, attend some of lunches served up in the City of London, all done to time and with precision.It may be a very nice spot for a cup of tea and cake, then again you have the option of popping in at Pembroke Lodge, Cannizaro House and a bit further Chiswick House.So what’s the big deal about Warren House, it's the location. There are many private roads off Coombe Lane and off Kingston Hill, all cul de sacs, but to this estate there are two entry exits from Kingston Hill and one from Coombe Lane and it is this entry exit point that has a manned barrier to stop cars from taking a shortcut to Kingston Hill or vice versa. The estate also accommodates no less than two golf courses and three private schools. So if you are one of the well heeled residents or your kids attend any of the schools you get the privilege of sporting an estates badge on the windscreen of your car. The estate itself has many large houses, most built I think during the ‘50’s and ‘60’s and pretty drab and boring, others of more recent construction

The food and service in this restaurant is first class the menu has a reasonable choice of dishes and for the area is sensibly priced. There is quite a good choice of wines.

It is what it is - if you like Posh Nosh then you're in for a treat. The portion size is that of a very high class restaurant and if you like that kind of thing you won't be disappointed.

La nourriture était excellente, pas mal de choix avec des produits du terroir comme on les aiment. Le petit déjeuner était copieux, vraiment superbe !

We had a lovely dinner here, starting with drinks on a pretty terrace and moving into the dining room to eat, although we could have eaten outside if we'd wanted to. This is a beautiful building and it was great sitting outside in the evening sun. The meal was good and we can certainly recommend the place. People were eating/staying here while visiting the Hampton Court Flower Show and Wimbledon.The service and menu could have been better, to match the fabulous ambience of the place. It wouldn't take much to make it perfect. Why did our (plastic) jug of Pimms come with such an enormous fruit salad inside that it took ages to prepare and ran out rather quickly? Why was it plonked on the table, leaving us to serve ourselves? Why did the waiters take the trouble to tell us that this was a new menu that would now last for six months? What, till after Christmas? Well maybe not quite that long, but it does last a long time. That would explain why there was hardly anything seasonal on the menu, especially the desserts, at this time of fabulous and reasonably-priced soft fruits. If I were staying here I think I'd get fed up with the same menu all the time. Would it be so difficult to have a few seasonal specials?It was good. Very nice. But it could so easily have been excellent.

This hotel is a lovely spot just a stone's throw from Richmond Park. Tranquil venue to spend the afternoon in their gardens. Their afternoon tea service was flawless. Great value too. Highly recommended.

We recently stayed here and ate at the Orchid Cafe but sat out in the garden. The staff are happy to serve you indoors or out. We had a lovely meal and didn't have to wait long for our meal and felt the food and drink was really value for money, particularly for London.

Family outing for Fathers Day.. This hotel and restaurant is situated in beautiful grounds and has the potential to be a real gem. On this occasion it would be best left as a hidden one!We had booked outside table and strangely were the only table on what was a sunny day.The main restaurant is so lacking in atmosphere that it defies belief. Really the owners need to do something about this because it could transform the place.We had a very friendly and efficient waiter and that was a real plus point...sadly the food seemed to follow the mood of the restaurant...poor starters tasteless Sunday roast and a lemon tart with so much gelatine that it would have bounced off a wall.Warren House has huge potential to be a gem of a hotel with a wonderful restaurant and I sincerely hope that the owners will take active steps to make it realise its potential

We have been several times for afternoon tea and every time we are not disappointed. There are so many places now that do afternoon tea including top London hotels but this is the best by far, tucked away in New Malden you may not even know it's there.The reason I rate this is so highly;Staff - friendly, professional and always there to help assist and offer more tea and sandwiches ( this is not the case in most other places)Location - beautiful gardens and patio for the summer and cosy armchairs inside for the not so warm months of which there are many.Atmosphere - relaxed, comfortable and there is no rush and you forget about the outside worldFood- the afternoon tea is exceptional from the sandwiches to the scones and pastries, a real treat and gluten free, although you wouldn't know it was gluten free.This is a real gem and I urge anyone to visit and experience this great afternoon tea you will not be disappointed. I know I will be back many times.