The Shipwrights in Southwark

Queued for a short while. People got served ahead of me. Person behind bar was chatting to staff so went over to ask for drinks. Rudely got told there was a queue, despite no obvious queue and people all around the bar being served. I asked where the queue started, was told to stand behind someone who already had been served and perched at the bar. Had enough by that point so left. Could have been easily resolved had the person been a little less rude. Unfriendly and unapproachable. Reading other reviews, I'm clearly not the only one. It's obvious one member of staff is incredibly rude to a lot of people for no reason.

If your having an amazing night, this is definitely a great choice to ruin it. Life needs a bit of light and shade

refused free tap water (illegal through the licensing act of 2003) so bought a bottle for £2, other friends brought some beers and were refused entry to the restrooms as they were ‘not customers’. Will not be coming back or recommending.

So glad this old pub survived the London Bridge urban regeneration a few years back. It’s got character, it’s ideally located right outside the train station for a cheeky pint or four before the train home after work, and it was the first pub in the area to open after Covid lockdown and I will forever be grateful for that!

Extremely rude staff, avoid. I was visiting with a few mates, went to the bar alone and was carrying 3 pints. On the way back outside, I placed the drinks on an empty table to re adjust before I picked back up. I was met immediately with a very aggressive member of staff telling me to “move, that’s the staff table. Cant you read?” She pointed towards a note on the table written in chalk which had been rubbed out - completely illegible. There was no need to have been spoken to in such a rude manner when she could easily have clocked that I had plastic cups and was heading outside anyway. I kept an eye on the table and no one sat there for the entire duration of my visit which was even more infuriating. I would suggest that member of staff (the older lady) gets some manners and starts to treat paying customers with a little respect. Will be going to some other (much much nicer) nearby pubs next time.

Nice little pub next to London Bridge station . Friendly staff decent pint of Guinness...also Heineken zero on draught too for non drinkers

Great place for a quick pint after a trip to the utterly soulless MoreLondon.

Fabulous welcome from a female member of staff, fish & chips arrived in quick time and very enjoyable. Recommend a visit to this busy pub.

Lovely oub with good selections of beers and drinks, including non alcoholics. On the pricier aide even for london but nice seating both inside and out

This is a lovely pub and very convenient for meeting up outside London Bridge Station.

Beautiful looking pub with decent beer selection, close proximity to London Bridge station so very touristy but still ok place for a quick drop

Busy, overpriced and small.. tourist trap feeling.

Spacious, but on a busy street. Plastic containers for drinks, possibly because we sat outside.

There is no reason to visit this place next to London Bridge station as far better pubs in the area. Argumentative bar staff telling you what you had ordered!!! Sticky carpet and it looks like it was last cleaned in the 1970’s. Avoid at all costs this is not what a traditional English pub is like.

Dint eat but food looked very nice Fantastic building, great decor

Top notch old local pub. Great to see the locals still supporting it!

Nice classic British bar and restaurant.

Stop ripping people off. Ordered an Aperols sprits. 25ml Aperols and 50ml prosecco. This is not the correct serve. You are clearly trying to fudge your stocks and rip off tourists. Do Campari/Aperols know you are serving it like this.

Terrible service. Security guys won’t let you go to the toilet without proof of your drink or food you bought.

Would have been a proper old pub in it's day. Various glimpses as it was in places. Been sort of modernised but it doesn't work tbh. Beer was good and reasonably priced. Circular bar. Just round the corner from London Bridge station.

One of the dingiest most unfriendly pubs in London. Avoid like plague. Incredibly rude staff, almost to point of offensive. Plenty of much better options around. Place absolutely stinks also - in desperate need of a facelift/makeover. And some Customer service training wouldn’t go amiss either. Overpriced. Vile.

The Shipwrights Arms is a historic traditional English pub is known for its welcoming atmosphere, rich history, and charming character, making it a popular spot for both locals and visitors. Situated near London Bridge and the bustling Borough Market, the Shipwrights Arms offers a convenient and cozy retreat from the busy streets of London. The pub's name and nautical theme pay homage to the area's maritime heritage, particularly the shipbuilding industry that once thrived along the River Thames. The interior of the Shipwrights Arms features classic pub decor with wooden furnishings, maritime memorabilia, and a warm, inviting ambiance. The pub offers a selection of real ales, craft beers, and an extensive range of spirits and wines, ensuring that there is something for every taste. The menu includes traditional pub fare such as fish and chips, pies, and burgers, alongside lighter options and daily specials. In addition to its appealing food and drink offerings, the Shipwrights Arms is known for its friendly and attentive staff who contribute to the welcoming atmosphere. The pub often hosts live music and other events, adding to its vibrant social scene. The Shipwrights Arms' makes it an ideal starting point for exploring nearby attractions, including the Shard, Tower Bridge, and the Tate Modern. Its proximity to London Bridge Station also provides excellent transport links, making it easily accessible from various parts of the city. Overall, the Shipwrights Arms is a quintessential London pub that combines historical charm with modern hospitality. Whether you're looking for a place to enjoy a pint with friends, a hearty meal, or a cozy spot to relax after exploring the city, the Shipwrights Arms offers a memorable and enjoyable experience.

The Shipwrights arms is genuinely one of the most welcoming pubs in Central London. If you find yourself stuck waiting for a train I strongly recommend popping in. The security team have some of the best customer service around. They have a great ability to put you at ease, as apposed to other venues where intimidation seems to be the goal. The bar staff also deserve a massive shout out as not only are they some of the most officiant bar staff in town, but also very friendly and Logan my Bartender remembered my drinks order from the last time I visited. The whole Bar team deserves a massive shout out. I couldn't recommend grabbing a drink here more highly. Check it out, you won't regret it.

Everything you hear about security is true. Explained that my friend needed to use the bathroom and the guy was so aggressive. Go and give your hard earned cash to a pub that doesn’t condone threatening members of the public.

The Wooly used to be my local when I worked in Bermondsey 2004-6. It was cool back then now it's beyond popular. I was on a day off work and I explored Dalston and Shoreditch High St but the pints in The Wooly were the most expensive by a mile. I still loved the vibe though! My pint of craft beer cost £7.75 but I loved the trip down memory lane. Sadly my fellow drinkers were either still in primary school or not even born when I was a Wooly regular. I hope they enjoy it as much as I did...

Pub smells Julie the owner Julie is moody and kicks people out for nothing I've watched her refuse to serve people who have just walked in sober as a judge and because she in a mood tells them get out .make it make sense ...im a british pub goer and I'm telling you this pub sells fake booze I know people who have worked there and they told me she goes to lidl buys cheap vodka and puts it in the smirnoff big bootle at the bar ..I would not drink in this pub if you paid me

It's pretty expensive but they have blue moon beer!

Just called into this pub for half a pint while the relatives I was with had their cups of tea or coffee! Nice atmosphere and friendly staff and good beer. (Good ancient loos!)

Terrible security personal who were just rude and racist. Do not Easter your time. The two in my photos are terrible and have no customer service experience. An absolute horrid how by the two of them were awful

Very popular place, sometimes have performers in the street outside (unrelated to the pub I think) but can grab a pint and stand outside and watch. The area to the side is pedestrian so plenty of safe outside space either way

Nice pub to pass the waiting time with a beer. Visually stands out in More London and wasn't overcrowded. Gladly again! Small note: there are no non-alcoholic drinks except 0% beers.

It's a handy little place just outside of the station. Nice to be outside in good weather. The toilets are a sorry sight, but most pub loos are

Upon entry, one Friday evening I really needed to use the restroom (was that time of the month) I was denied entry by a security man, his exact words were “The bar is over there” and pointed to the bar. I then said I just want to use the restroom, he said no. Even though a previous time someone I know was allowed to do so.

The most unfriendly and disrespectful staff I have ever seen in London. Especially the manager/owner who was extremely rude. Terrible place.

I walked in last night with an exceptionally sore throat asking for a glass of tap water (under which they have a legal obligation: "must ensure that free potable water is provided on request to customers where it is reasonably available").

Arranged to meet brother who flew in from the US earlier to watch euros match on TV before dinner. Says 2 large screens for sports but not showing the Euros. Disappointed with the false advertising

Terrible place. My partner tried to go to the facilities while i was at the bar to be met with a member of ‘staff’ accosting her about needing to have to buy a drink before she used the bathroom, Refused her access to the bathroom. If I was aware of this when I paid I wouldn’t have had bothered paying my money to this bunch of cowboys. Beer was as flat as Holland as well. Educate your staff on how people tend to attend bars, clean your lines and operate a proper pub.

Marie, Logan, and Fed were an absolute delight. Pay rises all round needed

Great little pub, only stopped in for a quick one while waiting for a restaurant reservation but the staff were friendly, good vibes and they had a large area outside to drink

Only stopped for a pint and sit down, Lovely lady served me with a good pint of Guinness and a warning about the thieves outside, made us aware, but still a good pub

Nice place. Use it once a month.

Ropey, many of the clients looked high

Proper British pub, has the smell and ambiance of a real ale house. Staff were great, some really nice friendly characters, such a great mix of people too.

We sat outside, drinking Guinness. All very good. Nice , clean place with friendly staff. I'll visit this place again for food and more reviews. On my visit, it was all positive.

Great food and a very good service. Lovely staff, Been before will go again.

Disappointed by the approach to last call which was that there was no opportunity to actually order. No food options other than crisps. Generally nice staff outside hours or closing.

All staff are very rude and racist especially the old lady who are serving us. Trying to celebrate my birthday but instead they racially discriminate us.not acceptable.

Servizio pessimo. Pulizia pessima. Accoglienza di una antipatia unica. Sembra che ti stiano facendo un favore e come se preferissero solo inglesi.

Incredible, I found it walking, in, and it fascinated me, highly recommended

Bar staff - who I was told was the manager extremely rude, first time visiting the pub and told only serving this side when I was stood next to the person she was serving before anyone else was there. Told sorry only serve from this side, no signs and I was clearly there. Just unbelievable rude, no customer service at all would not recommend if you want to be looked after!!

Chilled place to have a drink, ideal as a stopover if you're e.g. I would like to go to the shard afterwards

Nice pub, friendly staff, great spot (inside (glass) and outside (plastic) options. Ideally situated for London Bridge

The manager was so rude . I understand that there might be people people walking in to just to use the toilet but we were there since an hour and she stopped us so rudely and said we couldn’t use the toilet and when I told her we were customers she said she was going to chuck us out . Very very rude. I think there was a nicer way to deal with the situation . Also , they were literally washing up the already used plastic cups and serving us drinks in there . 0 stars for service .

Great historic old English pub, full of character. Always busy due to its prime location next to London Bridge station. Great selection of food and beers by independent brewers.

The tip request really annoys me. Otherwise ok.

I had a very unfortunate experience here, the land lady is bizarre, she couldn’t have been more rude and almost abusive when I asked for my drink, highly strange, highly recommend avoiding

Could not fault it. Ham egg and chips are amazing best ever. Staff are very friendly.

Fine for a quick drink in the sunshine, surrounded by commuters doing the same, but dirty and dilapidated inside. They have the audacity to suggest a service charge for each unedifying interaction with the bar staff. Perhaps if I hadn't had to slosh through urine to use the lavatory, I might have been in a more generous mood. I cannot believe people might consider eating here.

Plastic cups for pints, what a disgrace…

Awful lady behind the bar. Tattoos on her neck. Told my disabled friend he had to leave as he was too drunk. He doesn't drink alcohol and we had just arrived in London. She was abusive and stated swearing at us. I have never been in such a horrible place, if she is not the owner she should be sacked immediately. The other staff seemed to be frightened to talk to me about what had happened. Avoid this place at all costs.

My friend got charged £7.70 for a pint of Coca-Cola, he was not very happy and I don’t blame him, complete rip off

Horrible and rude staff, don't come here for a drink.

It is a very nice decorated pub, where we met the nicest staff. Good selection of beer and other drinks. The building outside is stunning and inside okay but not the nicest. Unfortunately the toilets have mold otherwise okay.

Unfriendly staff . Not pleasant or welcoming at all. Ladies toilets were disgusting with absolutely filthy floors. Disgusting, disappointing, definitely one to miss!

Nice traditional pub. I liked the two English barmaids. Both clued up and didn’t take any nonsense. Lovely carpet, nice vibe. Seating not very comfortable so maybe not a place to spend hours, but a perfect spot before or after a train. I will return.

Went in this pub last night for the first time. Great atmosphere, great bar staff.. until I was served by who I'm assuming is the pubs landlady, older larger very scruffy lady. This woman was so so rude. He attitude was disgusting. She was disgusting. I politely told her she is rude to then be told I will not be served any more drinks. Needless to say we won't be coming back

Great old style London pub . Great location to watch the world go by.

What I call a old style pub, very cozy bar in the middle of the room good selection of beers small seating area outside drinks served in plastic cups for outside use was great for a pit stop pint would return

From outside this place looked lovely but the bar service is confusing with tables oddly placed next to the bar Biggest issue was the attitude of staff when we stood in the wrong place by the bar I thought I was back at school being told off aggressively by two bar staff Was quite shocked as the signage regarding standing by the bar was absent or difficult to find and the attitude of staff was very poor Such a shame as it promised so much when we first walked in

Super friendly customer service

Really unpleasant security - stopping people getting in at random. It's busy because of its great location. But see how many other people here have mentioned the security. And the rudeness.

Why do I keep returning to this place considering the staff are so rude. They are not even that good at their job aside the manners; service is slow, often interrupted by staff shouting at customers to move or get out of the way, or to queue properly or simply for interrupting their otherwise pleasant evening of customer-free monotony. It is a beautiful old boozer in an incredibly convenient location - that must be why I keep popping back in….

I went there by myself to shelter from the rain, but I met the guy we were sharing the table with and we started chatting. It was all very enjoyable until the manager said we can't have any more drinks. We have not been unruly or aggressive or anything, and when we asked the reason they could not provide us with one, except that it is the manager's decision and we would have to go with it (probably she wanted to give the table to other more profitable customers). To be honest, we could tell there was something strange with this place because the staff seemed unhappy (although I have to say that up until that moment we were served fine and had no complaints from the service). I've read a few of the 1-2 star reviews and they all seem to agree on the same issues, but I guess they have enough customers (due to tourism) so they can do whatever they want. Rude, avoid.

Didn't eat here, not even sure they do food. But a classic boozer style pub, right next to LBG.

Seemed nice, was only in there 20 minutes lol

Good pub to have a pint if you are going to see London Bridge

Been in this pub many times before, but won't be going again! My friends &I came in for a drink 10.20pm, bought a round then I wanted a rum &was told we wouldn't be served by the bar staff, now I know when I'm drunk and this wasn't the time, asked to see the manager who apparently told the bar staff not to serve us&was told they weren't there!! Shocking service &obnoxious doormen ,stay away!

What an awful Place, the people Serving is very impolite and unhelpful. When they put the shot of tequila I asked for on the bar it tipped over and they said it was not their responsibility and I had to pay for another one. Disgraceful !!! What a lot of horrible people when I pay almost £10 for two tequila shots!

A regular pub. Nothing fancy. Good enough if you're looking for a place to have a drink. Cheers 🍻

Was going to have lunch but decided not to, walked in, the bar made looked at me and walked away, very bad atmosphere sent the other half to the bar for a drink and he got served, poor pint, grotty looking place, the menu was soggy and dirty when it was given to us, we drank up and got outta there quickly…. Advice is avoid, was reading the brilliant reviews and just thinking there are the down and out regulars that wrote the reviews…. Very sad for a bar in a good location and one star is too much

This is probably the worst run pub in the whole of London , most of the bar staff are rude , especially the one who is supposed to be in charge, I complained that my beer was flat yet again, and she told me it wasn’t her fault that they didn’t have the right glass for that particular beer, then she accused me of saying something that she never said and then told me to f.,k off in front of other staff and customers!!! I still asked her for a new pint which was not so flat , drank up and then f.,:;d off ……never going back there

A woman working behind the bar who I think may have been some form of Management spoke to me in a way which totally unacceptable! She needs to on a Customer service course. Her attitude stank and her language shocking. Avoid...there are far better pubs around London Bridge..try the Bunch of Grapes..are far better experience where customers are welcomed

-incredibly rude staff particularly the manager who seems insulted that punters might want a drink -shocking beer -Devoid of atmosphere -shoddy decor -overpriced DO NOT RECOMMEND!

Watch out for the bar tender who adds a 'tip' when paying by contactless. Didn't notice until we had left and thought a third round of drinks was more expensive than the previous two rounds.

Nice pub to meet in near London Bridge. Don't expect to get a seat at busy times, but plenty of standing room (and also outside seating). Wide range of beers

Nice pub, shame you have to have plastic cups outside though.

The place is very cool, but it turned into a tourist place. I wished more local beers were served.

Experienced discrimination at The Shipwrights Arms when denied service from the female manager with spectacles, despite being sober having only one drink. I witnessed a visibly intoxicated individual being served in front of me. Inconsistent treatment and baseless accusations left me feeling furious and unwelcome. Furiating experience. Don't paint me as the same paint brush as other people. My office or city workers will not be going their again. Shame on you.

A quick pint before catching the train. Nice example of a Victorian Gin Palace

Nice pub and beer .. friendly service...although the toilets were a bit dated and down stairs

If you're going to spew hateful, racist vitriol then maybe wait till the pub is empty. Awful to see these places are still run by archaic dinosaurs with outdated world views... such a shame.

Nice place but quite cold inside

We have not eaten, but overall it's nice pub

Popped in for a quick drink maybe the cleaner was off but very dirty. Glasses looked like they had lip marks from last owner was offered a new glass. Found toilets to be smelly and no toilet paper in cubicles. When I let staff know I just got that look.

Nous sommes passés boire une bière dans ce pub en fin de journée, donc oui le lieu est très bruyant, il y a beaucoup de monde, les places assises libres sont rares, le service est au bar, c est un peu cher mais il est proche de tower bridge, il est sur la tamise et l ambiance est vraiment caractéristique d un pub londonien. Le lieu vaut le détour pour découvrir un vrai pub anglais.

Didn't eat here hence the one star as we just popped by for a Christmas drink. The Shipwrights Arms is a busy edge of the City pub just a stones throw from London Bridge station. Good range of beers and plenty of staff so even at busy times the wait isn't too long. Always fancied popping in so nice to finally check it out.

Stopped in for a pine before checking in to our hotel.

Welcome break on the trek back to the hotel. First class traditional London pub. Brilliant.

Fantastic little pub with great service, awesome food and a great selection of wine and beer in a comfortable setting.

perfect location, nice staff but management and security with contemptuous attitude towards customers...