The Shakespeare Inn in Telford and Wrekin - Phone Number, Reservations, Reviews

Great food and service. They catered for a party of 10 for a Sunday dinner. Food was pre-ordered and we didn’t have to wait long for the food to arrive. All good quality, good portions and well priced. Staff were amazing, especially as one of us had some dietary requirements and they dealt with this no problem, which made her day - thanks to Brett for sorting this out. Puddings were also lovely. Would recommend and come back again

Staying at a nearby cottage and after a 3 hour drive to get here, we visited The Shakespeare Inn for a well-earned drink and food. 3 cask ales on offer. The food was of the highest quality, generous portions, and well priced. Staff were very polite & and friendly, especially to our dog, Dexter. This is a must revisit location.

Food was amazing, service was brilliant, first time visiting would go again, 10/10 recommend, didn’t wait long for food, absolutely piping hot.

Great service, delicious food, park for kids, lovely atmosphere what more could you need. Big portions!! We had steak pie which wash lunch with carrots green beans chips and gravy. Beef sizzler and kids chicken and chips. A pint and half of lager and half a cider £51

Went there for Sunday lunch yesterday, food was absolutely amazing and most importantly piping hot. We find this very hard for eateries to do these days but it is a must in our books. Will definitely be going back.

I visited the Shakespeare in July as part of our annual Woodbridge to Water Rat Pub Crawl, and viewed a Menu whilst there. It looked completely up my street so decided to book a table in August for my partner and I. I had heard nothing but great reviews of The Shakespeare and was looking forward to it immensely. The Menu had a large choice, Grills, Sizzling Dishes, Curries, Burgers and several other mains. I chose the Beef Chinese Curry and asked for it to be extra spicy, my partner chose the Chicken Sizzler, (Stir Fried Chicken and Veg on a hot platter). We chose to sit outside in the evening sun and enjoy our drinks, i had a very decent pint of Cobra, the evening was going very well. We could hear progress on our food through the open kitchen door which made us even more excited. We heard "Extra Hot Beef Curry, 4 minutes", which gave my partner just enough time to refresh our drinks, or so we thought..... 15-20 minutes later our food arrived, the Sizzling dish had long since ceased sizzling, in fact it was hard to see anything that could ever have sizzled as it was just an enormous plate of thick chips on top of a few chunks of chicken and veg. My curry sauce had formed a thick skin across itself, also covered in a mountain of thick chips it looked awful. But i dug in, the sauce was tasteless, it literally could have been gravy that had congealed in a pan, the Beef looked and tasted like casserole steak, not frying steak that you would associate with a Asian dish. I left about 85% of my meal, my partner ate almost half of hers, she said she thought it was very bland. We both left unimpressed, and quite hungry. Not sure if it was just a bad night, as i have only ever heard good things about the Shakespeare and everyone i have spoken to since our meal has been shocked, but our experience was very poor. One thing that may appeal to those looking for a quiet evening, the Shakespeare WiFi does not work at all, so it could form an escape from social media or work e-mails!

Visited on a very busy Thursday night. A bit of a wait for our food but the staff were working their socks off and very apologetic for the delay. I ordered the king prawn sizzler having tried the beef, chicken and duck on previous visits and it didn’t disappoint. My husband just loves the haddock and chips which now has been changed to cod but still as good. Too full every visit for desert.

Top food,good price, staff attentive. Don’t have a starter as the mains are of a good size, Had mixed grill (excellent)and beef sizzler on second visit.

Visited here last night very poor staff ordered wrong 😑 dish for my husband had to be returned so we ate our meals separately., not like it was the owners have taken their eyes off the ball with this place .. our meals were warm not hot .. glasses were dusty we won’t be returning

First time visiting. The food was superb, generous portions, beautifully presented , tasted great. Good value for money. Choice of gluten free. My family and I had the roast beef dinner and the nut roast. Definitely will go there again.

I ate here recently with friends on a Saturday evening. The pub was very busy, but the service was reasonably efficient. There's a good range of pub dishes on the menu, and prices are reasonable. Portions are large, and the food is good quality.

We visited the Shakespeare Inn on the 1st October for my birthday. The service was faultless and the food was incredible. I had the beef chilli & black bean sizzler it was delicious. Our friends and family also enjoyed there meals. Thankyou to the staff, especially Brett who went above and beyond for us! We will no doubt be returning in the near future for more lovely food.

The Shakespeare Inn is a traditional English pub offering a bed and breakfast service. Upon arrival we found the staff to be friendly and welcoming. Checking in was an easy process, after which we were shown to our rooms. The access to the rooms from the bar are via an external steep flight of stairs. This is not suitable for wheelchair access or for people with mobility problems. Our rooms were simply furnished with two single beds, two chairs, a small table, and a wardrobe. Tea and coffee facilities were also available. An en-suite shower and toilet completed the layout. A couple of points to note here. A TV is provided but the tv signal is so poor that it becomes un-watchable. The Shakespeare Inn also offers free Wi-Fi, however we we’re unable to connect to this having tried on several occasions. A real negative for me I’m sorry to say. Now a word of warning: The rooms have a wooden floor which has been very highly polished , and partially covered with rugs. However, between the beds the floor is extremely slippery. So much so that it could easily lead to a fall. I speak from experience. The Shakespeare Inn offers bed and breakfast. A point to note here is that during weekdays, it is only a continental breakfast, which can be delivered to your room. We found the continental breakfast to be very good value. At weekends, a full English breakfast is available. This is also good value. Should you wish to dine here in the evening, dinner is also available. The dinner menu consists of fairly standard fare but is enjoyable non the less. Vegetarian and gluten-free free dishes are also available. Would I stay at the Shakespeare Inn again? I would have to say no to this on the basis of the very poor tv reception and extremely poor Wi-Fi. Would I recommend this B&B to others? Yes, but I would have to make them aware of the issues with the TV and Wi-Fi, and the slippery floor.

Staying in an air b&b in Jackfield, we had a lovely evening meal with great food and excellent service. Clearly a pub popular with the locals but we were made to feel very welcome. The food was excellent, well cooked and nicely presented.

Had dinner here with my wife tonight. From start to finish the service was excellent, the food was of a good quality and appropriately priced. The drinks on sale were a good mix and the atmosphere was friendly and fun. We will definitely return at some stage in the future.

Four of us visited on Father’s Day and had a roast dinner each from the Sunday menu. The food was really, really nice. The food was all fresh, hot and tasty (especially the cauliflower cheese!) We all had puddings which were similarly awesome. Found the staff to be friendly and we didn’t have any trouble flagging someone down for more drinks/puddings etc. I’d definitely go again!

Booked for husbands birthday, we were sat on table right next to bar which meant we were disturbed every time a member of staff went past to serve at the bar….Noisy Locals were right next to our table, felt like we had an audience while eating food. Staff were also too busy socialising with the locals and not interested in looking after customers wanting food. We asked for a starter that actually came out with main meals, food was cold and had been standing around, we have visited on several occasions and have always enjoyed our meals… we definitely will not be returning! Disappointing!

Visited with family last weekend and had the most delicious food. I had a chicken sizzler which came with a huge portion of rice and chips, my son had a chicken curry also with rice and chips, we asked for a smaller portion for him, but still the portion was huge… He was very happy! Food was beautifully cooked and very filling. Very relaxed and homely pub, we were treated very well by the lovely and attentive bar staff, bringing us drinks and checking all was ok with our food. I can’t recommend this place enough for the best home cooked food and relaxing atmosphere. 10/10 from us! We’ll be back very soon.

I initially had a pint of ale that smelt off. Second was ok. I ordered a chicken Madras which you could choose with rice or chips or combination of both. I just don't know how the kitchen had arrived at this plate of food. It was watery and flavourless, swimming in watery liquid, lacking any seasoning. I can only imagine it had been frozen and then reheated. To be as kind as possible to the (chef?), perhaps buy some ready made kits at the supermarket, rice and diced meat and you couldn't go too far wrong.

Visited on the recommendation of a friend. Loved it. Had the shared starter, lovely and so much food we didnt manage to finish it all. Mains were great too. Will definitely go again

Won’t visit again for sure! Neither will I be recommending to friends or family. Owners need to decide if the establishment is a pub or a restaurant. Can’t even go to the toilet without fighting through people. Waiters / waitresses would much prefer gossiping with...

Good points: - Staff are friendly and kind - Bedroom was pleasant enough - Pub is nicely decorated - Beer garden at the back is lovely, and it's nice that the rooms back onto it Bad points: 1. Cutlery, plates, glasses etc. were all dirty....

Stayed here for a short weekend break with my mum. On arrival we were shown to our room which was set up as a double bedded room instead of a twin room. However this posed no problem. Although the staff would have been more than...

We booked accomodation at the Shakespeare Inn, largely upon postive reviews of the restaurant. We didn't eat at the restaurant, but we stayed at their accomodation. Upon arrival (3pm - check in time as per booking) we were greeted by a poster advising that the...

Ben and the team made us feel very welcome and the service was first rate. The three local real ales were kept and presented very well. We only needed something light and the sharer nachos did the job, tasty and made from really tasty ingredients....

Have just been to the shakespeare inn in coalport. Considering the hospitality service has just come out of an horrendous LOCKDOWN, you would think that they would not want to turn away any valued customers. We did the courtesy thing and booked a table for...

Made a last minute reservation to celebrate cousins birthday, 4 of us in total. Tables well laid out and hand sanitiser station on arrival. Staff were really pleasant and friendly. Great choice in menu. Great service and great food. good size portions and excellent value...

Lovely meal first class service fantastic value for money staff always friendly and helpful very good choice of menu

We arrived bedraggled after a long walk in the constant drizzle & rain. We were welcomed in to drip-dry by the fire, & then were accommodated for a meal, squeezed in, between prior bookings. Food was good, tasty & plentiful. You'd need to starve for...

Just had an Indian takeaway from the Shake and it was absolutely yummy!

Excelent service . very tasty food in a relaxing atmosphere. 2nd visit this year . ( Friends Birthday meal 2 weeks ago on a Fri , very busy but still great service ) To try the light bite section as we are not big eaters...

Visited as part of a large group, we provided a pre order and all food was served quickly, together, hot, generous portions and most importantly delicious. I would not hesitate in visiting again or recommending. Thank you.

We had a lovely lunch for 28 people! As there were so many of us, we had preordered everything, communicating with the ever helpful Marie. We mainly chose dishes from the Lunch Menu which is varied and reasonable. When there are that many of you,...

We have been visiting the Shakespeare once or twice a year for many, many years. We visited last Wednesday evening and I am pleased to say the standard and value was as good as ever. There is a lovely vibe to this pub, the staff...

Très bonne cuisine ambiance très chaleureuse et très bon service.de très bon choix de bières anglaises.

Booked here for a large table on a Saturday evening. Very glad we did. Pre ordered the food from a condensed menu, but still plenty of choice. Food was delicious, so tasty and very large portions. Lovely atmosphere and drink selection. Great choice of deserts......

I stayed with my grown-up son for the weekend, enjoyed great food, a very good room with all amenities. Would definitely stay again.

I had chinese chicken curry which was fundamentally pleasant, but spoilt by the chicken having been precooked, cut up and added in. It very obviously was not freshly cooked and not pleasant tasting at all. There was also a single piece of pineapple in it as well albeit very well cooked. That said it was not an unpleasant meal by any stretch of the imagination once I d decided not to eat the chicken. The chips and rice were both well cooked. The curry did contain plenty of the chicken.Not enough to put me off going again... there was plenty of choice on the menu. But for £13 (iirc) I expected better.

We arrived on a cold and wet night to be met by cheerful staff. Pub was busy but tasty meal and locally brewed beer arrived promptly

I think the only negative thing you can say is that there is almost to much food ! Excellent menu choice but the size of the portions take some getting through, and food like beer should never be left !

We went to the Shakespeare Inn with our friends last month. We had the Indian combination which was tasty and very filling. We were all too full for dessert. The staff were accommodating and we stayed until late, sitting outside as it was a lovely summer evening. We will be visiting again!

Pub says 'dog friendly '. Inside we are told we can sit in bar area with dog. Food looked good so asked to book a table but before we could were told that we could only sit on table 1 with dog. Barman said we were misinformed. Could only use table 1 as other tables were for drinkers Dog friendly my arse !

Never again will we be visiting the Shakespeare or the Half Moon. Meal order taken wrong and when mentioned the server offered to scrape the unordered food off the plate!!

Having just visited Blists Hill Victorian village our next stop was Coalport pottery. However I parked the car a short distance away and walked pass the Shakespeare Inn which was serving lunch and quite busy

Booked a table at 6.45 for 7.30. We arrived and were seated immediately. There were more empty tables than those occupied but still after 25 mins we had to ask for someone to take our order. After a further 15 mins the waitress returned to tell us our order couldn’t be filled and what would we like instead. We re-ordered mains but our starter remained the same. After a further 20 mins we asked where our starter was, we were told then that the kitchen was backed up! At 8.40 our starter arrived. Nachos with cheese on a sharing plate. Unfortunately they had dolloped 2 large helpings of dry salsa, 2 scorched helpings of guacamole and 2 huge lumps of sour cream on the top. It looked like sick and as one of our part dislikes sour cream, one doesn’t like the spice in the salsa and one doesn’t like guacamole, this mess presented to us was wholly unacceptable. We returned it the kitchen, cancelled our mains and left! An awful experience,never to be repeated. If they were struggling why did they take our late Booking?

We ate here once and visited a couple more times for a pint. Kids loved the play area out back, portions are HUGE and food was good. So much to see and do in this area of shropshire.

Excellent meal here for my family and extended family. Everyone enjoyed there food. Service was efficient and polite. Lovely to find that they had a large play area for The children. Lovely setting. Many thanks

We had a family meal on a Saturday evening. The staff were busy but very polite and as efficient as they could be with all the people coming in together. Two of our party had the steak and ale pie which looked very appetising but unfortunately was so peppery they had to leave the meat filling. The spaghetti bolognaise was also too hot/ peppery for the granddaughter . I was lucky I chose the salmon which was beautiful with the lemon and dill sauce. We are not naturally complainers so we left the busy staff to get on with their work however I would suggest that management look into the pepper incident. Shame because the pub is very nice in lovely surroundings.

After visiting the half moon last month we decided to try their sister pub for my brothers birthday meal.

We stayed in the family room over the bank holiday weekend and had a lovely time. The room was spacious, clean and comfortable, within the main body of the pub. The noise level on the Saturday night was as quite you could hope for from accommodation in a pub. We were very impressed. The dinner was very nice, I had the duck and my wife and daughter had fajitas. The breakfast was also excellent and we were made to feel welcome.

Our friends had booked a table for us - it was in the old part of the restaurant - the tables were very close together, no space really to walk inbetween and chairs uncomfortable and wobbly! The décor is old to match the pub but very basic. the service was very efficient but not very friendly, the staff seemed to be too busy to chat and focused on what they had to do. The starters were all lovely, good choice for vegetarians and served quickly. I ordered the Veggie Sizzler with black bean sauce, so looking forward to it, but when it came it was so black with the sauce I couldn't tell what vegetables were in the dish - it consisted of lots of sliced onions peppers and mushrooms, so much sauce that I couldn't taste anything else so disappointed - the rest of the mains were good, but there was so many chips everyone left some, what a waste of food - The final thing is that after paying the bill we sat at the table just chatting for a few minutes and the served came and collected all the glassed without a word, so making us feel as if they wanted us out quick. Such a shame

Have stayed here a few times, really good value for money. Room is a good size, comfy and clean. The meals are huge and there is a good veggie selection. The staff are friendly and the breakfast is lovely. It is located in Coalport, a gorgeous little village on the river with lovely walks/runs to be had. Would highly recommend.

Because essentially this place is a very nice place to dine in,we came along for an evening meal again this month, and fair play to them the meals we all had were superb, the two sizzlers were spot on,and my salmon was lovely, just the way it should be? so it's on the list for another visit again very soon, a nice old inn in a lovely part of Coalport and just steps away from the river.

Staff were extremely helpful and friendly, food was good value for the money.

On a positive note the Shakespeare has a loyal local following. On the less positive side it has been slipping over some time. On our visit a few days ago service was lackadaisical and food quality anged from adequate to downright poor. We chose from the Specials Board which should have meant good quality - not so. The problem the Shakespeare has is the range of other eateries along the river between Coalport and Ironbridge many of which have developed good reputations. The Shakespeare has for a long time aimed at basic pub grub of reasonable quality and good portions. The portion sizes remain good but on our night not good.

Three of of us had a meal here Friday night, and whilst without a doubt it is a very nice place to be in, and food i have had here previously has been superb, tonight my chicken sizzler was not nice at all, i thought the chicken tasted as though it had been boiled? and my plum sauce surely had never had any plums in it at all, has there been a change of Chef i wonder? as the two ladies with me were not very happy with their meals either.

Family party of ten celebrating a birthday! We were telephoned in the afternoon to pre-order food, reason given was to enhance the experience', it seemed odd!

A good selection of well cooked food in this large riverside pub. Dog friendly and serving a good selection of beers.

My son and girlfriend came to visit and thought we'd take them to my favorite Inn. The starter was good. But the Main was just awful we. The scampi and the chips were both well over cooked and only half the amount that we had on privous visits except for the peas which they over loaded to compansate never seen so many peas. The chips were not the same and the waitress said they had run put so had to run to the shop to get some French fries but they burnt them. The pie pastry was black and couldn't cut it and the lamb shank was so tough as to opposed to falling off the bone The veg awful. We all left most of it and was charged £80. What a disappointment we decided not to get desert just in case we will never go back. This was the first time I'd been out in months as I find it difficult getting around. This was meant to be a special occasion and a treat turned to be a very bad experience.

Room was very good value for money (actually cost less than a room at the YHA at Coalport!) and breakfast was absolutely superb. Had a very nice steak in the pub and some excellent beers. Staff were all very friendly and professional. Only usually get to visit the Shakespeare once a year so this was a nice treat. Just a short walk up the road to the Coalport China Museum or over the bridge to the Maws Craft Centre and Jackfield Tile Museum.

Last night of a holiday, so since it was the only pub around we hadn't visited, seemed like a good idea. It turned out to be an exceptional idea. Madam ordered the salmon, because she is quite cultured, but the duty plebian opted for gammon and chips, one of my absolute favourites. Ordered drinks form the bar but food from a waitress who, despite being worked off her poor little feet, remained unfailingly cheerful. You know that old ploy where they give you a slightly smaller plate, and the portions look huge? Not here, the plates were large enough to land a Harrier on, and full, full, full. A gammon steak about three quarters of an inch thick, loads of chips, two fried eggs, pineapple, grilled tomatoes, peas, carrots, cauliflower and green beans. I like to think of myself as something of a trencherman, as opposed to a gourmand, but I had to leave some. I can tell you here and now, they do not employ a cook, this man is a chef, and a very good one too. Evidence? Thursday night and the place was choc-a-block! Nice pint of Hobson's, to boot. ALL the staff very friendly, full of smiles and jokes, and a great night out. Just one problem - managing the 20 yards from door to car whilst doing a Weeble impression. Thoroughly recommended. (I'm drooling just writing this!!)

We had a lovely lunch [starter and main]. Large portions so no room for dessert even though they looked great too!

We haven't eaten here in many years in spite of it being very near to our home. The last time we eat here we were disappointed so this resulted in us not returning. We like to 'share it about a little' so decided to give it another chance.

Having gone out for a family meal we left very disappointed. My sons meal wasn't fresh. It was frozen meat. We ordered medium rare steak. It was aweful. Even my dog would struggle to chew it. It wasn't even medium rare. Goodness knows where the steak was from. Such a shame. The best thing was the chips and coleslaw. Nice area to have an Inn. Shame its food didn't live up to expectations. We won't be visiting again.

I never complain but this place warrants a harsh review.

This is not a 5* luxury hotel, it is however, a lovely English Country pub. We stayed for two nights in August with our grandsons. The room was clean and housekeeping good. We were asked on various occassions if we required any room top ups of tea/coffee or biscuits. The staff were friendly and polite and the food plentiful and enjoyable. Both grandsons had chicken nuggets and commented that they tasted of 'real' chicken pieces. Breakfast each morning, delicious and plenty of it. Nothing too much trouble, we will be returning later again this year for another weekend break. Lovely walks all around, museums walking distance and all in all a very nice weekend. thanks

I hate giving bad reviews but this place deserves one.

We stayed as a family of four and cannot fault anything. From the moment we arrived and were greeted by Ellen everything has been great. The staff are so helpful nothings too much trouble Brett was amazing and couldn’t do enough to ensure our stay was great. The breakfast was lovely each day too served by the lovely Julie!..we ate on two evenings and the portions were huge!.. the lamb shank was especially nice, perfect location lots to see and do by foot!..would recommend anyone to stay at the Shakespeare’s inn!..

Excellent service, seen to a seat within seconds on a busy Sunday. Portion size is huge. I had the Enchilada which was poorly flavoured but well cooked and presentable, c’mon chef, get the spices out. Wife had steak pie which was excellent, again portion size was huge.

Decent place to eat. You will need to book most days. The menu is varied and includes a combination of sizzling dishes. The portions are huge and the service on the whole is really good. Just the lad needing more people skills, which I see has been mentioned before. Orders taken at the table and food was pretty straightforward with a decent selection of beers and wine. For pub grub it’s a decent choice around this area.

Tried to get a table for two on one midweek night at 7pm to be told there was no availability. Surprised at that but suppose it happens but the way we were told was unacceptable. Brusk, unfriendly, no ‘really sorry but’ ... just dismissed. Tried again having booked. Wish we hadn’t bothered. The size of the menu should have worried us. Nowhere can do that variety well. In summary poorly prepared, poorly cooked unseasoned food. Veg cut into different thicknesses therefore some not cooked. Thrown onto cold plates, no thought given to presentation. Service was non existent particularly from the young lad.

We’ve booked a meal at the Shakespeare for our annual river seven canoe trip for the last 7 years. Usually a party of 12 to 20 of us - this time it was 14 and the staff did very well serving a group of this size especially getting the food to us at the same time. Great selection of beers, a couple of very nice house wines and the food was spot and good value for money. Looking forward to a return in 2019.

Came for a meal with two friends this evening and was thoroughly disappointed. The servers were friendly and attentive, but the food was really poor. The starters were passable; my quesadilla was quite burnt and I had to ask for the salsa and guacamole that had been forgotten. But the main courses were terrible. I had the ratatouille stuffed peppers; which I'm pretty sure was out of a jar. Completely flavourless mush. My husband had the enchilada which he requested without onions or mushrooms; when it came to table they confirmed it was without but he ended up picking out lots of onions. If he'd had an allergy that could have been very serious. As well as that, it was also flavourless. The chicken was unseasoned and dry. And finally, my friend ordered the 14oz rib eye medium rare. It came well-done and there was no rib bone so we weren't sure what cut it was. My friend asked me not to make a fuss and ate it, but was quite disappointed. At the end of our meal, with plates still full I complained. The waiter went away and then came back to argue with us that there were no onions in the enchilada; at which point my husband showed him the pile of onions he'd picked out. But that was all he had to say for our complaints. We were still charged the full price for our meal (£77!) which I didn't realise until after my friend had paid otherwise I would have kicked up quite a fuss. There was no apology for our disappointing meals that were sent back mostly uneaten. I certainly will not return to the Shakespeare Inn and would urge others to try some of the other eateries in Ironbridge before enduring a meal here.

Portion sizes are nice and big for what you pay. Average pub grub! Visited on a Saturday night so was pretty busy.

Visited for a friends birthday and to be honest the portion size was huge to the point of being off putting. Did not realise there was an option for smaller portions as we seemed to leave more than we ate. The area we were sat in could of been cleaner as the waiting on staff member slipped on chips that had been spilt on the floor. Food was hot and tasty. If you have a huge appetite then all good, but would prefer the option for smaller portions to be advertised better.

Been coming here since it was turned into a restaurant many years ago. Just had a meal for our 25th anniversary and it did not disappoint. Wife had a ribeye and i had the fiery tortilla, both were first class. This place has never let me down, always great food and service...Cheers.

I have visited The Shakespeare multiple times over the last few years and I've also had a good experience. Very good choice on the menu - the sizzlers are my favourite! Staff are always nice and friendly. I would recommend booking in advance as it is usually quite busy.

Went here with family but the disappointment started from the off really As we had to wait at least 45 minutes for the food to arrive and then when it came two of the tagliatelle dishes were dried up and the steak was cooked in three different ways, how the chef achieve this is beyond me, one end was rare, the middle was medium and the other end was well done. I asked for it medium which meant I only ate the middle.

Stayed at the Shakespeare Inn for the weekend. Very friendly staff, excellent food in the evening, several vegetarian options. Breakfast also very good, several choices. Rooms have own entrance at the back of the pub. Excellent location for exploring the area and close to several Ironbridge Gorge attractions. Highly recommended.

We were a party of 8 ladies and were there for a birthday meal. My friends weren't particularly impressed with the lack of customer service when they went to get there drinks as the rest of us were sat in the bar. I think there was a huff when asking for soda and no smiles. We had menus shoved at us and asked if we wouldn't mind deciding what we want. 2 mins later she came back as said sorry to rush you but I have a party of 10 in in 10 mins so need to get your order in now. We decided to go to the table and order and it felt very rushed and abrupt. We all had currys or sizzlers which are always worth it as they taste fabulous. I was determined to finish it and I did. You can pick your meat or just veg with a choice of sauce and then rice or chips or half and half. I always ask for extra chillies too but this one wasn't as hot as it has been in the past. I have since read they were a chef down last week but that is no reason to rush people. Explain the situation and you may find people are far more understanding. Everyone paid towards my meal and two ladies went to pay on their cards. They came back rather wound up by the same lady as they gave her the cash and asked her to check it and they'd pay the difference on their cards she just shoved it in the till and went to take payment from their cards. We are all in customer service and some are managers and we pride ourselves on our customer service so nothing winds us up more seeing someone who seems to not want to be there and have an air of rudeness to their tone. The food will always get me to come back as I've never had a bad meal but I hope the service improves somewhat

Food good wheb it arrived but Pre-ordered for 12 and food arrived 50 minutes late. Not acceptable!!!!

We ate here for dinner for my birthday on a Monday night. Even though it was a Monday it was busy, which was nice!

value for money. large portions and great choice from a set menu. always good to book in advance busy restraunt. friendly staff and great service

Called in here for food on a recent visit to Telford and Ironbridge. the food was very good but we had to wait half an hour for it ! soft drinks are very expensive but the food was mid range priced. The woman who appeared to be the landlady was miserable and only seemed to want to be friendly with locals, not interlopers like us !

I have been here three times now - this is one of my FAVORITE places to eat! The food is severed piping hot and The meals are such reasonable prices!

Our good friend recommended this restaurant, i did know the place, but it was probably about 20 years ago since i was last in here,and it didn't do food then.I was amazed at how much bigger it was inside, and i immediately liked it, there was a nice atmosphere, i was served to our drinks by a lovely cheery young lady (another big plus after one of our lunchtime visits to a pub not very far away from this little gem ) amazing the difference a smile can make? and as this was my Wife's birthday (24th) i really did want it to be a nice visit.Our table was booked for 6 pm, and we were there quite early, but no problem whatsoever, we sat at our table and another team member came and took our food orders, (a very pleasant and courteous young guy) and in no time at all really, we were served our thoroughly delicious and varied piping hot meals,It's been years since i tasted chips like these chunky beauties? i felt that the Chef here has a passion for the food they create? all three of us left here feeling very replete, and all for a very modest cost, we look forward to visiting here again very soon, so sad they do not do lunchtime food apart from weekends! .

Popped in on the off chance of Sunday lunch. Pate and prawn cocktail starters. Gammon and salmon mains. Really large portions. Food was good value and yummy. Friendly and helpful staff. Will be returning. Would recommend.

Normally, I'm full of praise about this place but as from yesterday, I doubt I'll be returning.

I have been to the Shakespeare on a number of occasions in the past and have thoroughly enjoyed the overall experience, however tonight after me and friends visited for a meal out I will not be returning. Absolutely appalling service from start to end- not being shown to our table, asking to order, a 45 minute wait on food, asking for desert menus as we weren't offered and having to constantly chase the waiting staff for assistance. The 45 minute wait was not apologised for until we left and we were told "it was an electrical problem in the kitchen." Had this been communicated during our wait we would have fully understood and enjoyed more drinks in the mean time, however, we were not told until we had asked for ourselves and weren't offered any more drinks during our wait. After not being offered the desert menu and asking for it ourselves, the young male waiter was very rude and abrupt in saying "you didn't ask before" before getting the menu and placing it on our table without apology yet again. We decided against deserts after 10 more minutes of being ignored and when approaching the bar to ask for the bill expressed how disappointed we were. We received a discount and a half hearted apology but came away feeling as if we had wasted an evening. We would have happily paid in full, stayed longer and ordered deserts if a sincere and early apology was given and service was attentive. I feel as though the entire evening could have been enjoyable if only the staff were trained in basic customer service skills and were able to communicate effectively with their tables. We were not the only table complaining this evening and therefore I know our evening was not the only one ruined. I have never complained in full as I am here but I feel as though the reputation of a very good pub/restaurant will rapidly go down hill if management and owners are not aware that their front of house staff frankly are uninterested and rude.

well this is compleatly diffrent to there sister pub lovly food lovly staff everything just made you feel welcom higly reccommend

Very large portions that defeated even my son. Very tasty, good quality food. However as their kitchen is tiny (I quote member of staff here) they can only take orders quite slowly, so be prepared to wait for your meal.

Las reservas de mesa se parecen ser esenciales, como vimos gente que me rechazaron. Habíamos reservado para una noche de sábado y, habiendo sido ofrecido una fecha anterior a la que haya elegido, asumiendo que quiere servir rápidamente, anticipando una noche concurrida. Esto es erróneo. Nos mostraron nuestra mesa en la llegada y, después de esperar media hora, preguntó si deberíamos estar pidiendo comida en el bar que, nos dijeron, no era el caso, y que alguien estaría con nosotros. Luego continuó para esperar, y había estado allí por casi una hora antes de tener nuestro primer plato.

I had 2 parties to go to. one at craven arms, the other the Shakespeare. first party, we ate later than planned. so when I arrived at the Shakespeare I asked if I could cancel my meal as I wasn't hungry, she went to kitchen, came back and said it was fine, I ordered a pate as I could manage that . when I came to pay my bill. i was told I had to pay for my original meal as it had been prepared! if I was told that first I would have asked for it to be bagged up and took it home.why was I told it was ok when I first arrived? who wants to pay for a meal they don't receive? I am local and have been a few times but wont be returning.

El pub es la calle del museo Coalport china. Está bien decorado interior, tiene algunos asientos al aire libre. Está realmente cerca del canal y la vista del avión hay prefiere. Vale la pena visitar si estás en la zona.

Saludó con si quieres comida tendrá que pedir de inmediato! Siempre una gran creyente de que no es lo que dicen que es la manera de decir.

This was a place we went to for our evening meal, we found it to be welcoming and the service was very good, we ordered our meals which all came piping hot, I had the Gammon egg and pineapple it was beautiful and the chips stayed hot till the last, would recommend this little pub to anyone

Went here for lunch on a beautiful sunny day so sat out in the Beer garden which is a fantastic little sun trap. My partner and I both tried different sizzler plates and both were excellent. There was a huge menu choice so picking was a bit of a problem as there was lots I wanted to try so am going to have to return multiple times now to give everything a try!

Huge choice on the menu - all six in the group ordered something different (from enchiladas, fish and chips, to a seafood pasta dish).Meals are huge - so unless you have a big appetite don't worry about starters. Nice atmosphere. Friendly staff.Food was a little slow arriving but this was due to it being freshly prepared.

Nice atmosphere, friendly staff, lovely food ... massive portions would definitely recommend. Lots of choice.

We stayed overnight as we were attending a wedding locally. The rooms are lovely, contemporary furnishing, splotlessly clean and with everything you could need. We were a little concerned about noise from the pub, but that wasn't a problem. Our only criticism would be that a little more lighting could be provided to reach the rooms at the back when you are returning late after the pub has closed. The breakfast the next morning was lovely, as were all the staff. We also had a lunchtime meal which was excellent with very large portions. Overall couldn't fault the place. Excellent standards and excellent value for money. We would certainly return again when in the area.