Based on 2.545 opinions finded in 4 websites
Based on 2.545 opinions finded in 4 websites
Nº 378 in 534 in Telford and Wrekin
Nº 70 of 86 British in Telford and Wrekin
Opinions
Ordered on Uber Eats, ordered never arrived, was never contacted by the restaurant.
Cody Layder . 2024-12-09
MORE AT Google
Ordered on uber eats and never arrived unfortunately, rung the store and they said it shouldn't be long now, around 45 minutes later they closed and I couldn't contact them further
Freya Jones-Smyth . 2024-12-09
MORE AT Google
A good selection, including some vegan options. Prices are quite expensive considering the portions. We visited as a group and most people were happy with their choices. There is a single toilet, which is not ideal, especially during busy periods. I would visit again but I would probably prefer to try another dessert shops first.
Daniel W . 2024-12-06
MORE AT Google
Lovely food Delivery was on time and driver was very polite
Kerri . 2024-12-02
MORE AT Just Eat
The driver arrived 1 hour late food is gone cold
Amala . 2024-12-01
MORE AT Just Eat
Fast service and Saduni was friendly
Shehan Loku . 2024-12-01
MORE AT Google
Great delivery but no option to find tip option
Amrita . 2024-11-28
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The food was cold, no ice cream in the box for each of the cookie dough, really disappointed due to paying so much for something which didn’t even fully arrive.
finley . 2024-11-23
MORE AT Just Eat
first time ordering from here and had a very bad experience. how can a delivery of food be almost 2hrs late!!!
Nabeela . 2024-11-21
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sundae was only half full, cookie dough was cold.
Rafina . 2024-11-17
MORE AT Just Eat
Lovely desserts with some little extra freebies which was lovely, thank you! Delivery person was really nice and polite too☺️
Emma . 2024-11-13
MORE AT Just Eat
was fab and delivery driver was very polite
Ashley . 2024-11-12
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I was really looking forward to trying this dessert shop, but the entire experience was a huge letdown. First, the delivery was extremely late, well beyond the estimated time. I called to check, and they assured me a freebie would be included to make up for the delay—yet that was missing from the order as well. When the desserts finally arrived, they were nothing like what was advertised. The presentation was sloppy, with toppings and sauces messily thrown together, leaving everything looking unappetizing. The taste didn’t make up for it either; it felt rushed and lacked the quality I was expecting based on the description and photos. I won’t be ordering from here again.
Paul . 2024-11-12
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Delivery time could've been faster but can really good and neat
Summer . 2024-11-10
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Food cold and French toast burnt. £50 order, all the order was rock solid.
Maham . 2024-11-09
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cookie was cold and ice cream had melted
Sarah . 2024-11-08
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Order was over an hour late, ice cream was milk, milkshake was milk, waffle cold, french toast cold.
Adam . 2024-11-06
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New menu items are great, very well prepared
JACOB . 2024-11-06
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Other than being late it was beautiful food
Pamela . 2024-11-03
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Super fast delivery! & the dessert was delicious
Annmol . 2024-11-02
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Food was amazing however the delivery driver somehow bypassed the code system making me think he’d either run off with my food or delivered it to the wrong house and after a long and stressful day that was the last thing I needed
Spyro . 2024-10-29
MORE AT Just Eat
Arrived late after saying was delivered - items missing and no refund being given for the missing items - Avoid
J . 2024-10-28
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Took 30 from leaving restaurant to get here , driver obviously doing loads drops, waffle was freezing cold , came with wrong gelato , milk shake watery ! Disappointed this time waste of money! previous orders have been fine though
danielle . 2024-10-27
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Waffles and pancakes were stone cold and rubbery. Waited over an hour and a half for it! It didn’t turn up until gone midnight by which point we were ready for bed. Ended up throwing it away. Total waste of money! Won’t be ordering again.
Janine . 2024-10-27
MORE AT Just Eat
driver phoned us to say he was outside, went out he wasn't there. called him back he said he was outside our house, told him he wasn't. discovered he was in Wellington. which is 15 mins away but he said he would be here in 5 mins. called the shop told them what was happening,didn't offer anything except apology, very disappointed
Karen . 2024-10-26
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was around 2 hours late and half the food didn’t show up
Lily-mae . 2024-10-25
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Driver was extremely rude, not ordering again for a while due to his poor manner and poor behaviour.
vincent . 2024-10-25
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Order was half hour late on top having to wait 1 hour for order anyways. Quite disappointed with this
Joe . 2024-10-25
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Everything was as it should be, if not better!
Abby . 2024-10-22
MORE AT Just Eat
lateness wasn't a problem, the desert and milkshake were worth the wait. the waffles and milkshakes are the best!
Gillian . 2024-10-22
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was made to walk down the road for the food as the delivery driver couldn't wait for directions. and then got back inside and was missing a Crepe and when trying to phone the restaurant over 10 times no one answers
Declan . 2024-10-19
MORE AT Just Eat
No ice cream with waffles, waffles are stone cold and the milkshake is warm normally never unhappy eating from here but this is a joke
Reece . 2024-10-18
MORE AT Just Eat
Well over an hour late. When calling we were advised it would be 15 minutes, we were then to wait a further 45 minutes on top of this. The delivery driver may as well have thrown the food through the door. The food must have been prepared 2 hours prior as this arrived cold and ice cream melted.
Shannon . 2024-10-16
MORE AT Just Eat
Order 1 pcs spring cake & 1 ice cream sundae at 18:00 was delivered at 19:44
Zoe . 2024-10-13
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Waited over 2 hours, was ordered at 8.10pm as a treat for my children estimated delivery was 45mins to 60 mins, the order didn’t arrive until 10.20pm which was far too late for my children to be eating dessert right before bed time, I called the restaurant who was of no help at all only to be told they was too busy, will never order from here again
Natalie . 2024-10-12
MORE AT Just Eat
Took nearly 2 hours to deliver 2 sundaes and brownie/brookie. Brookie missing toppings and both sundaes missing toppings. Really poor for the price
abigail . 2024-10-12
MORE AT Just Eat
I got a can of coke instead of the bottle
Sophie . 2024-10-11
MORE AT Just Eat
Ordered a cookies dough, waffle and two milkshakes. I collected my order for 8pm, although it wasn't ready at 8pm, I was giving a free ice cream for my 5 min extra wait as an apology. The staff were very welcoming and friendly and saved myself £4.50 on delivery (bonus) I asked the staff about parking and was informed to input my reg into their data to get 30mins free, leaving with no fine! Again another bonus I'd say! Very pleased with food, milkshakes and staff.
Summer Robinson . 2024-10-09
MORE AT Google
Ordered for delivery the food was half and hour late. When is arrived it was freezing cold and most of the desserts we ordered had something missing. I tried calling the restaurant for 45 minutes and they had turned there phone off when I spoke to the delivery driver he just said this is normal for this dessert shop you just need to call and complain. How can you call and complain if the phone is off I will never order from here again
Danielle Baynes . 2024-10-06
MORE AT Google
When I had ordered it said it would arrive by 10:25 and it didn’t. I was then told the order had been delivered when it hadn’t and when trying to reach the restaurant they didn’t pick up even though I rang 4 plus times.
Reece . 2024-10-06
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The delivery drive dropped my order when delivering it
Charlotte . 2024-10-06
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paid for extra strawberries for the crepe and wasnt any. rest was good
Jennifer . 2024-09-30
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Never had a bad sweet from these at any time as we've ordered a few times
Christopher . 2024-09-30
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Waited over an hour for cold cookie dough, milkshake was all cracked and leaked everywhere. Cheesecake was ok. Definitely not worth the money. Don’t waste your money or time here
Sophie . 2024-09-29
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Amazing desserts - it's always an indulgent and lovely experience.
Raj Ahir . 2024-09-28
MORE AT Google
Said it was on its way waited over an hour didn’t show so contacted store and they said it was just going out for delivery waited another 20 minutes by this point the shop was closed eventually turned up cold
Stephanie . 2024-09-27
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Sent completely wrong dessert, the one sent was not edible, waited well over an hour to receive wrong item
Tawry . 2024-09-23
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Collection was slightly late. Food was ok. However the cookie dough and brownie that was on top of it was not cooked at all. It was like eating batter - we did not eat it! Certainly not worth the price tag.
Charlotte . 2024-09-22
MORE AT Just Eat
Very very late. Said delivered when wasn't. No response when request sent to restaurant. Tried to call but was engaged many times. Hot food cold on arrival. Cold food melted.
Callum . 2024-09-20
MORE AT Just Eat
Items sent were wrong but to late to send back
kirsty . 2024-09-14
MORE AT Just Eat
Felt like I no longer wanted the shake as was worried it was tampered with as just eat label had been ripped off
Keiley . 2024-09-14
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my order was like it was thrown around very disappointed
Sean . 2024-09-14
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Ordered and had to wait over 2 hours.
Charlotte . 2024-09-13
MORE AT Just Eat
Cheesecake was awful and stale and they won’t even give me a refund was definitely not edible even my kids refused
Kimberly . 2024-09-07
MORE AT Just Eat
I didn’t even revive my order , £20 wasted
Chloe . 2024-09-05
MORE AT Just Eat
Cost me £8.50 for a cookie dough which didn’t even fill the tray it came in. Was extremely disappointed for the price paid
claire . 2024-09-04
MORE AT Just Eat
Had the worst service I think I have ever received. My food said it had already been delivered for about 15 minutes so I called the shop to see what was happening with my £35 order. The woman I spoke to on the phone was ABSOLUTELY HORRENDOUS and I wouldn’t hire her to save my life. My food said it would be delivered between 22:25-22:45 when I called I said it must just be an issue with Just Eat, as that was where I put the order through and I said I would just put in a claim with them. The lady (I say lady very loosely) then told me the order had been delivered already at 18:30…? And that there was no use putting in a claim as it has photo evidence of being dropped off. I then said I thought I saw my driver pulling up which she proceeded to tell me there was no chance as it has already been delivered and then hung up on me. Turns out, it was my driver who was WONDERFUL. Absolutely would never order from here again, terrible horrific service and don’t understand why a company I previously boasted about would hire someone who clearly hates their job, or just plain isn’t good at it.
Kaelyn Heffernan . 2024-09-04
MORE AT Google
Order was late and had to call restraubt a few times for updates
Tara . 2024-08-26
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Tasty food from little desert shop, but they forgot to add toppings on our sundae and ice creams as listed on menu
Christina . 2024-08-26
MORE AT Just Eat
Delicious food and lovely delivery worker
Jake . 2024-08-22
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This is the first time I’ve been unhappy with my waffle, hardly and sauce and the gelato was missing but the complaint procedure wouldn’t work for me without claiming the whole waffle was missing and requesting a refund which wasn’t necessary
lynette . 2024-08-20
MORE AT Just Eat
Before to deliver the food driver finished the delivery and food taken late . Cannot trust this driver .
Michelle . 2024-08-17
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Delicious dessert, had Reece's pieces and m and m's on our pancakes with a white kiss and moonwalker milkshake Friendly service and when we went it was fairly quiet but a nice atmosphere
Ryan Darkes . 2024-08-12
MORE AT Google
Delicious as always - thank you
Karen . 2024-08-06
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Disappointed! I was reluctant to order any form of ice cream desert in case of this happening. 20 mins gap between the driver delivering the order before mine!! Will not order from here again if drivers are going to be unreliable.
Sara . 2024-07-30
MORE AT Just Eat
Not really been here before, but I had taken my family here for a treat. And I was not disappointed. Slightly pricey, however I had the best milkshake I have ever had .My family were also very Impressed on what they had orded
Dez H . 2024-07-30
MORE AT Google
Everything was melted and cold , never again
Lewis . 2024-07-29
MORE AT Just Eat
it was really tastlet pancakes were cold 🥶 and dry there was no chocolate sauce in the pancakes the milkshake was all melted ad the driver was really rood ad left the items on the floor instead off waiting 4 some one to pick it up off him 😤😤 disappointed in the older not ourding from hear again
Andy . 2024-07-27
MORE AT Just Eat
I love tres leche, it’s my fave, when I eat in it’s usually delicious. Decided to pick up for a change, the portion size was tiny, no kinder Bueno pieces on the top, very disappointing. I wouldn’t mind either but it’s £8.50 a pop. Won’t be ordering again.
Ellie . 2024-07-21
MORE AT Just Eat
Already had to wait a hour and a half for delivery, then had to wait another hour on top! Could of walked there an back quicker?!
Ad . 2024-07-14
MORE AT Just Eat
Part of my order was also missing!
Rebecca . 2024-07-14
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late delivery (over 2 hours from order to delivery) - tried to ring for an update but all engaged- poor very poor
Luke . 2024-07-13
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20 minutes late for delivery, then food left out on wet door mat outside the door
Rebecca . 2024-07-13
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took hour and a half to deliver
Natasha . 2024-07-13
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Ordered at 21.20 when it said average wait time was 45-50 mins. Upon accepting the order, the ETA then jumped to 22:35-22:55. At 23:00 we were still waiting. Tried to call the restaurant and it just kept going to “user busy”. Order eventually turned up at 23:07 but one item was completely wrong and one of the cheesecakes was still partially frozen. Not a good experience at all, and will not be ordering again. I appreciate it’s a Saturday night, but don’t accept orders if you can’t fulfill them.
Amy . 2024-07-13
MORE AT Just Eat
Food was cold and my order was ment to come between 9-9:20 and it didn’t come until 9:45
Lexi . 2024-07-10
MORE AT Just Eat
My food has not arrived and it said on the way over 35 mins aho
Wipo . 2024-07-06
MORE AT Just Eat
Said it was delivered yet didn’t receive the order!! What a waste of money.
Lauren . 2024-07-03
MORE AT Just Eat
Food was decent but cold and ice had melted in drinks by the time they had arrived and the arrival time was shocking.
Freya . 2024-07-01
MORE AT Just Eat
As it was 1 hour later than the latest estimated the food was terrible and not worth eating
John . 2024-07-01
MORE AT Just Eat
Perfect really, on time and food was as nice as what you get in restaurant.
Zoe . 2024-06-30
MORE AT Just Eat
Food was cold and stale drinks was cold
Rachel . 2024-06-30
MORE AT Just Eat
Disgusting. Called the shop they put the phone down on me twice. No apologies. Called them again. They Asked what was wrong with the food I said I have not received any notification about my order plus money was deducted from my bank. They Asked me the same question again. I said wasn't going to repeat myself, I asked what happened to my order. They put the phone down on me again. Order was at 9 pm. Finally got a notification that they got my order and would arrive 11.10 to 11.30pm. What a joke. Did not get my order till after midnight. Will never order again. Terrible customer service
Audrey Whyte . 2024-06-30
MORE AT Google
With 40% off what’s not to love? We had waffles and an extra scoop of ice cream with each waffle. All I can say is yummy yummy yummy! We both loved our tasty treats. Thank you LDS , you get a big thumbs up from us.
Maria . 2024-06-29
MORE AT Just Eat
says its delivered however have not received my order
Shakeena . 2024-06-29
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Never arrived? Phone just kept saying 'user busy' never even got past the 'order accepted' part. Then all of a sudden it said it's been 'delivered' and to enjoy my food? Haven't got any food so I would like a full refund please
Loren . 2024-06-29
MORE AT Just Eat
Didn’t even receive my food so got to wait for refund :/
Brandon . 2024-06-29
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After being 30 minutes late to find a dessert missing not happy at all
Paul . 2024-06-29
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The staff didn’t seem to have much information about the food & took a really long time to give us our simple order.
Grace Chappell . 2024-06-29
MORE AT Google
We waited over 2 hours for 2 items one that should have been hot but came cold and a milkshake that was room temperature they are a 10 minutes from our house utter joke waste of money go to creams for better service
Chloe . 2024-06-29
MORE AT Just Eat
Said the collection was ready when it wasn’t had to wait 20 minutes for the food and it was cold the food after waiting , terrible servie
Jaspreet . 2024-06-29
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The company failed to turn their Just Eat system off which meant that i had put an order through without the knowledge that they were shutting soon. I have been waiting over an hour for food that was never even being prepared and request a refund immediately.
Liam . 2024-06-28
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ordered for delivery with uber waited 2 hours and rang they said it was still bein delivered but nothing.had to get help from uber to cancel.what a joke.
shell dance . 2024-06-23
MORE AT Google
Wasn't a big fan of the flavours of ice cream but that's just personal choice but the waffle and cookie was incredible
Maria . 2024-06-22
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order never showed up, do not order online from here.
Leah . 2024-06-16
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had cookie dough and ice cream, ice cream was mostly ice, cookie tasted ok.
Chris . 2024-06-14
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sundae didn’t include what it said on the app when ordering.
Lilli . 2024-06-11
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I’ve waited over an hour for my order it is now nearly 11pm. I want a full refund of my order.
Maddie . 2024-06-09
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late and ignorant driver, definitely wasn't worth the money
Zoe . 2024-06-07
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Food was okay pancakes missing some of toppings but was nice and warm still. We had the fudge cake the next day and heated it up it was lovely
Steph . 2024-06-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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