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4.6

Based on 72 opinions finded in 1 websites

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Nº 179 in 809 in Calderdale

CUSTOMERS TALK ABOUT DISHES WITH..beautiful
Score
OpinionsNoteGoogle724.6

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great location,good size rooms,we were welcomed by Joseph who made us feel at home and was so helpful.will definitely stay here again

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Chris Talbot . 2024-01-06

MORE AT Google

I was greeted by the manager Joseph who was very helpful and welcoming. We were booked in very promptly and left to sort out our things. The room was spacious and packed with amenities for our convenience the bed was comfy. We had drinks at the bar in the evening and nothing was too much to ask the staff. Breakfast was laid out ready in the morning and was very nice. We had our evening meal at their Caribbean restaurant and it was amazing very well made and tasty. Service was 10/10. The only downside was parking however this is in no way the hotels fault due to location.

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Joseph Polkey . 2023-10-28

MORE AT Google

Clean, decent older rooms, but the service is superb. Ideal location within walking distance of .........everything you can walk to! A lovely old hotel with real charm and lots of interesting features. We will certainly go back.

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Peter Mac . 2023-10-18

MORE AT Google

Delicious curried goat, rice and peas, loved it

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Wendy Sereaton . 2023-09-23

MORE AT Google

The Shakespeare's in a convenient town centre location with a 7 minute walk from both the railway station and Piece Hall. It's in the perfect location for overnight stays for concert goers or when visiting our beautiful local destinations such as Hebden Bridge, Brighouse, Hardcastle Craggs but not fogetting Gentleman Jack's old stomping ground of Shibden Hall. I'd never tried Caribbean food before I called in thinking I'd try it for something different and grab a takeaway. I was immediatley sold as they play reggae and the food's both authentic as well as delicious. It's all made by a delightful lady who hails from Central Africa to traditional recipes learnt at her mother's house as she grew up. She's little spoken English but is fluent in French so with my tiny bit from O-level which hasn't been used since I left school we're managing nicely to talk to each other . Spotlessly clean, excellent food with both genuinely helpful & friendly staff and management it's truly got it all. If you don't believe me then try it for yourself ! I guarantee you'll find something you love ♡♡♡ ☆☆☆ ☆☆☆ P▪︎S ▪︎☆☆☆ Please check out Local Giving as we're trying to sponsor the manager, Joseph's, next visit to his birth home in a rural African village.137 children depend on him to keep them in school at £30 a term. He's worked really hard with villagers to get clean water into the village & set up farms to maintai the locals independence. So little over there means the world to these people and costs coppers compared to what we'd spend. Pennies for aspirin so far better value to buy there. We need £1500 for Joseph's flight and to give him enough to buy essentials for the villagers. Many thanks in advance! Every penny you give will make a huge difference to these strong , independent & hard working people. We're looking into this becoming a registered charity and if I didn't believe it was all about board I'd not touch it with a barge pole.

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C B . 2023-09-15

MORE AT Google

Super friendly staff, big comfy bed and thick blackout curtains for a lie in! Literally a two minute walk from The Peice Hall, one of the most beautiful gig venues in the North East and it's also a Carribean restaurant! There's also a great bar just over the road called Mum's House where we had a couple of fantastic nights with the locals. A lovely, lovely place..

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Andrew Henry . 2023-08-28

MORE AT Google

I stayed here overnight and was very impressed with the service I received. My room was clean and the bed very comfortable. The staff were very friendly and helpful and I found them very welcoming. The only downside was car parking as I had to go out at 9am to move my car due to limits on the car park. This is in no way the hotels fault and wasn't a huge issue, more a minor inconvenience. Breakfast was delicious and well prepared. Nothing was too much trouble for the staff. Highly recommended and I will definitely book here again when I am next staying in the area

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Helen G . 2023-08-21

MORE AT Google

Had a booking on 12th August 2023 when I went there and was told there's no booking in my name. Staff was very rude, unhelpful. I even showed my booking confirmation, but it was still no help. They ripping people stay away. Manager very rude. No customer service skills at all.

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Tariq Saddiq . 2023-08-15

MORE AT Google

So we had a wobbley start concerning parking and then our room, but both matters were sorted very quickly by the staff, especially Rick an absolute star 🤩 The breakfast is continental cheese ham and strawberries 🍓 😋

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Rosalind Evans . 2023-07-31

MORE AT Google

We visited Halifax just for one night to attend an event at The Piece Hall. The hotel was a short walk from the venue. The staff were very welcoming and friendly and made us feel at home straight away. The room was clean and comfortable and nicely decorated. We had a continental breakfast which was great. The hotel was very good value for money and we would have no hesitation in staying again if we revisited the area.

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Kathryn Roper . 2023-07-09

MORE AT Google

Really lovely building (I'm a fan of stained glass windows!!). Rooms lovely and spacious. Ours had solid dark wood furniture and although it faced the road it was quiet at night even with the window open. Continental breakfast- toast, cereal, cheese, crackers, fruit, Danish, tea and coffee. Special shout out to Rick - really jolly, friendly and helpful. New Caribbean menu sounded fabulous- we didn't get chance to try it this time, but definitely will when we next visit.

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Sam Deans . 2023-07-04

MORE AT Google

My only negative was the stairs no banister you can properly grip till your on the 2nd level but apart from that hotel is great if you love Reggae your in starts at around 12 till closing loudly. Nice little beer garden at the side. Staff are lovely especially Alesha I think that was her name she cleans rooms serves behind the bar enjoy your holiday. The caribbean restraunt does well been open 2 weeks the goat curry is wonderful the jerk chicken is lovely too. Bar was closed at 8pm on a sunday night!

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morag cooper . 2023-06-26

MORE AT Google

strange place visited yesterday lunchtime for the carribean bbq just felt uneasy with a weird atmosphere the so called owner was very pushy asking us to come to again with his diary out just a strange set up........the people i thought were staff were dressed scruffy and did nothing apart from a guy who was cleaning who was smart but just odd very strange place

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darrell prest . 2023-06-18

MORE AT Google

Fantastic night, had to leave early before breakfast so they arranged some pain au chocolat and fruit for my room for breakfast, very thoughtful, great service.

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Mike Conabeer . 2023-05-26

MORE AT Google

I went with the Mrs to the jamican night Live music by smooth edge and the food was amazing

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Akram Ramadan . 2023-04-29

MORE AT Google

Lovely hotel with very friendly attentive staff. Great location and spotlessly clean.

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Simon . 2023-04-08

MORE AT Google

Clean comfortable room in a great location. The manager, Joseph was welcoming and helpful and very understanding when we needed a later checkout. I would thoroughly recommend staying here.

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chloe mallinson . 2023-04-04

MORE AT Google

Not very good at all Continental breakfast which wasn't. They seem to have no idea. Bathroom plug in sink let all the water out as soon as you filled. TV remote control missing so no TV on first night. Second night was given RC but couldn't get BBC & some other channels. Signal terrible. Didn't have my reservation when I arrived. Two young lads seem to be running the place

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Susan Bray . 2023-03-09

MORE AT Google

We stayed here for two nights and the Service couldn't have been any better. Ricardo, Jacob and the chef went the extra mile 👏. Also the general manager Joseph was brilliant, could not do enough for us. 25th 26th of February

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Douglas Tomlinson . 2023-02-27

MORE AT Google

Recently spent 2 nights here. Staff very friendly and welcoming. Rooms lovely and clean. Had dinner one night and it was very nice. Great cocktails too!

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The Balloon Room . 2023-02-19

MORE AT Google

The food here is amazing. The place also as had a refurb which as made it look amazing. Staff are really friendly. This is definitely a must go to place. I will be back.

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carter-rhys woodhead . 2023-02-17

MORE AT Google

Staff where very welcoming and friendly kile went out off his way. The hotle was lovely clean tidy and very comfortable night sleep breakfasts was really delicious and great value for money I will definitely stay here again and wish then we'll with the renovations

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Barbara Vickers . 2023-01-25

MORE AT Google

Staff are amazing and the rooms are stunning! Great job guys!!

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Lewis Mitchell . 2023-01-22

MORE AT Google

A welcoming, friendly start to our stay in this hotel full of character and many quirky parts. Room was clean, bed comfortable and warm with good size shower room. The breakfast was hearty and would fulfill the biggest appetite. Can't wait to see the completed renovations to your restaurant, we wish you good luck in your venture and hope to stay with you again soon. Thank you xx

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Anett Pearson . 2023-01-22

MORE AT Google

Excellent food.clean cosy rooms.friendly staff.ideal location.jackie is an amazing host.made me and my friend feel like we was staying at a friend's home.recommend to all

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Lee Earnshaw . 2023-01-12

MORE AT Google

Was good Jamaican food, very authentic and good price

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Christopher Simcoe . 2022-11-29

MORE AT Google

Stayed here last night a lovely little hotel very clean and cosy breakfast was very nice staff and owners very helpful and very accommodating wouldn't hesitate to recommend this hotel to anyone also very central to everything

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Northern Soul . 2022-11-13

MORE AT Google

Be sure to try R & J Carribbean food inside the hotel restaurant quarter Chef makes you very welcome and the food is very nice Service is wonderful as well Bringing loose clothes The food is tasty and filling

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Nobody (NOBODY) . 2022-11-05

MORE AT Google

Excellent food and service in R & J Caribbean restaurant in the hotel. Great recommendations from the chef and got to try something I wouldn't of ordered for myself normally. Great service and friendly staff, will definitely recommend and visit again

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Nicci S . 2022-11-05

MORE AT Google

This hotel was beautiful very clean and beautiful customer service I would definitely come again and not only a hotel who also does Jamaican good beautiful I would recommend this hotel if anyone needs a hotel xx

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Suzanne Cooper . 2022-10-27

MORE AT Google

Perfect customer service topped off by great food what more could you want even a manager who loves to socialize and does not make it a tense atmosphere it’s like a home away from home

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Titan Delta . 2022-09-30

MORE AT Google

Nice clean room with comfortable bed. Good service and nice breakfast (service first checked with us if we want any changes or can't eat something) Close to train station and center. Only minus was noise from street from 5am.

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anna (ankakl) . 2022-08-17

MORE AT Google

This is called Romeo and Juliets

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Nicholas Southwart . 2022-07-11

MORE AT Google

A proper hotel in the middle of Halifax. Good size rooms with nice high ceilings. A good breakfast and only a five minute walk from the train station. Plenty of decent pubs and beer in Halifax. Plenty of places to visit within a 30 minute drive and Peice Hall which is spectacular is only a few minutes away. And the hotel owners are vert nice people.

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David Morris . 2022-06-21

MORE AT Google

Very comfy and clean room. Helpful and friendly staff

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Geoff Ellwood . 2022-05-24

MORE AT Google

£70 per night and no restaurant despite the still advertising it! No heating and grotty room.

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bex berry . 2022-05-20

MORE AT Google

Beautiful rooms and fantastic helpful and friendly staff.. I wouldn't go anywhere else in Halifax.

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mark halligan . 2022-05-08

MORE AT Google

Room was FREEZING. LOUD NOISES FROM OUTSIDE FROM PASSERBY's and TOO CLOSE to a NIGHTCLUB with music Blaring until 4.00am. THIS IS NOT WHAT WE EXPECTED FROM THE HOTEL. NO PARKING OUTSIDE BE WARNED YOU HAVE TP PAY IN A LOCAL CAR PARK WHICH THEY DONT MAKE YOU AWARE OF. MANAGEMNET NO WHERE TO BE SEEN - CALLS ON DIVERT to someone that sounded like he was at home with his kids. checked in at 10.00pm - even though I called ahead to state we were still arriving - owner said anytime after 3.00pm. Told the receptionist (lovely girl) and she came up to check and agreed room was freezing and there was a cold draught and the HEATING WAS OFF. When I rang the owner he said use the ELECTRIC HEATER - when i asked how long would it take to get it to my room he said "How long is going from ground floor to 1st Floor" We then found out there was no heater as it was faulty- was not offered alternative room or to obtain a heater to warm the room. MANAGEMENT HAVE OFFERED NO APOLOGY OR ANY DEDUCTION IN OUR ROOM COST £70.00 - BETTER OFF BOOKING THE PREMIER INN - YOU GET WHAT YOU PAY FOR

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Frieda . 2022-03-11

MORE AT Google

Just come back from a long weekend. Made to feel so welcome. Lovely breakfast and very comfortable bed. Staff are so polite and friendly. A definite thumbs up from us, we will return. Thank you 😊

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Chrissie Hx . 2022-02-28

MORE AT Google

Beautiful hotel. Wonderful staff. Amazing service.

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Claire Blakeley . 2021-07-18

MORE AT Google

So... As a Hotel, same as many. What sets this place apart from a lot of other places are the people who work there. I won't call them staff as they give off the vibe of being a family which they pass on to their guests. I came here for a few days on a business trip with a colleague and they genuinely welcomed us into their 'home.' they couldn't have been more hospitable if they tried. Breakfast was definitely worth paying the extra and trust me when I say you shouldn't stop there. Don't bother looking around Halifax for somewhere to have dinner, go to the restaurant within. We tried various dishes and each one was cooked to perfection and the portions were exceptionally good value for money. If you're really lucky, you'll get to meet the chef (a true character) and the lovely young lady with the natural dark locks (sorry I forgot your name). So to summarise, if you're having a stopover in Halifax, don't bother wasting your time looking around, just trust me and come here.

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Raphael Counago . 2021-07-03

MORE AT Google

Fantastic, welcoming and friendly staff and one of the best breakfasts ever. Also very clean.

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Tony Phillips . 2021-07-02

MORE AT Google

What awful customer service. My card got charged for a reservation which was cancelled by email as requested a couple of months before the booking date, and when I asked for an immediate refund, the phone was slammed down on me! My concert is rescheduled for next year, guess where I won’t be staying!?

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Jay . 2021-06-26

MORE AT Google

I was made to feel very welcome here, the staff were really friendly and a special effort was made to provide for my dietary requirements which was really appreciated. The room was comfortable, clean and quiet, would definitely recommend

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Jess Clarke . 2021-06-16

MORE AT Google

Very Welcoming Staff and Excellent attention to your requests by owner. A Gem in a otherwise Bland Town environment

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Malcolm . 2018-10-15

MORE AT Google

Fantastic food and environment. What a special place. Let Carlo take care of you. True Italian hospitality

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Jamie McGuire . 2018-02-10

MORE AT Google

What a venue. Authentic home cooked food.

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anthony little . 2018-01-16

MORE AT Google

Now Romeo and Juliet Italian restaurant - great value and massive calzones!!!

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Paul Blakey . 2016-07-07

MORE AT Google

Consistent food. Attentive staff. Good value. Keep up the good work Carlo.

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Pamela Whitaker-barnes . 2015-03-07

MORE AT Google

I visited this gem of a hotel after hearing that the well known Hotel/ Restaurant owner called Carlo was back in business with this his new venture. I stayed in one of the Double bedrooms and as they are all new rooms they are truly luxurious, all are en-suite, modern bathrooms, large flat screen televisions, free wi-fi, and the most comfortable bed imaginable. I did think of going out to eat but as the hotel also has its own restaurant called The Romeo and Juliet I decided to eat in instead. The meal was delicious, again Carlo has use his expertise to create a restaurant with great ambience, and a very extensive menu at reasonable prices. Altogether a lovely visit to this wonderful hotel and I will definitely be returning there when I am in Halifax again. I would rate this hotel five stars.

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debbie . 2013-11-14

MORE AT Google

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