Butty's R Us in Calderdale

Some of the loveliest people I've met in a long long time, the welcome at the Cross Inn was absolutely brilliant. Lynsey and Linda were superb hosts. We stayed in room 5, which was a twin and a nice big room, possibly a little warm for me. My friends stayed in rooms 1, 2, 3 & 4 and said they were really nice rooms. Breakfasts were excellent, and we ate one night in the restaurant too... We were fortunate enough to be in the bar when they did their weekly pub quiz from the local village magazine, to eat some of them locally made spirit infused chocolate. And then Lynsey told us there was a sell out memorial gig at the Golden Lion in Todmorden for a singer who unfortunately died in 2024. We went, it was outstanding, great people, great music, great night... Thoroughly recommend the Cross Inn at Heptonstall - and it's about two minutes walk to Sylvia Plath's grave as well, if that's your thing...

Shocking service from the minute we arrived to the minute we left. It took almost 10 minutes for anyone to come to the bar to take our 1st drinks order, when he did finally notice us at the bar, no apology was offered. I had booked a table for 5 people online yet was given a table for 4 and told "you can push 2 together if you want". So we pushed our own tables together. Menus were given to us...but only 4. The food order was taken, we were told there would be a wait on food as we had ordered 6 tapas dishes as well as other items. Whilst waiting (40 mins) we weren't offered any additional drinks. My hubby went to the bar stood for 5 mins before the bar man acknowledged him and said "sorry, I'll be back in a minute" and shot off upstairs. He finally came bk downstairs some 10 to 15 mins later, we asked to order the drinks and he said " no sorry I need to go take a food order"!!!! Then he opened the front door, it was very windy and quickly got cold I asked if I could close the door to which he replied "no. I'm too hot" I told him we were cold to which he said "give me 5 mins to cool down and then I will shut it, then I'll put the AC on" I didn't reply as I was really about to lose my stuff. Eventually we got our food, this was served in dribs and drabs and 1 of the orders was wrong but quickly sorted. The food was lovely. After we finished our mains the lad came back over and asked if we wanted the bill. I asked of it would be possible to see a dessert menu and I got "if you want" as a reply. We didn't order any desserts. The whole service was appalling.

Amazing food, excellent service. I highly recommend this place, visit once u will never forget the experience. Happy to have had lunch at this hotel. Loved the variety of food.

3 of us and a doggy went for lunch here today for the first time and so glad we did. Loved everything from the decor and atmosphere to the music playing, the friendly service and the outstanding food both taste and value for money. Prawn cocktail, spam fritters and mixed goujons were the starters we enjoyed followed by bangers mash and veg, fish chips and mushy peas and chicken stroganoff with half chips half rice all cooked to perfection proper home cooked delicious comforting grub we were stuffed but managed to squeeze in an Eton mess and sticky toffee pudding and custard, 3 lattes and 3 pints less than £90 great family treat day wil be back next week and recommend everyone gets there sens down here as well. Thank you to all at the White Horse x

Used to go in when was the Globe, 1st time since realising it was the red lion. Food was lovely Couple of tweaks and would be 5 outa 5 for everything. Attention to detail, mindful that the hot plate for carvery doesn't keep the meat hot hot, Had to ask for dessert order to be taken. After being asked if we wanted dessert The waiting team were friendly polite. We will be back again.