Based on 749 opinions finded in 2 websites
Based on 749 opinions finded in 2 websites
Nº 1137 in 1203 in Northumberland
Nº 322 of 324 British in Northumberland
Opinions
Hi ya it Michelle we had to pay a £150 pound on the arrival on the night of 23/11/24 as we went up to our room to find out as the key wouldn’t work when we went into room we had a family room which want a duble room as it was for two adults but it only should of been a £120 pound and when we got in room no hot water and than we went to to tell someone that there was no hot water and the room was absolute freezing cold and we went bk down tell tell and he give us a hater if you are a hotel you should have heating on but nothing like they say on the booking website and if I don’t get a refund then I will be taking it further to environmental health and I will be taking it Northumberland council if I don't get a response back from you I will be going to papers I will get you closed down
Michelle Carolan . 2024-11-24
MORE AT Google
AVOID at all costs. Staff are rude. Bugs crawling about bedroom. No hot water or heating. Terrible service. Needs a full refurb and closing down until the place is up to standards.
Jordan Southam . 2024-11-24
MORE AT Google
Never again . Absolutely awful.
Elena Leeming . 2024-11-09
MORE AT Google
Disgraceful. Couldn't understand the man in the 'reception', looked like a poor quality Indian restaurant. Graffiti on the door on 1st floor. Utterly ghastly so we left without unpacking and forfeited our money as we couldn't face staying in such a dump, and they have the nerve to charge £££ for breakfast.
Bill Hunter . 2024-10-02
MORE AT Google
A large hotel on the main street of popular Alnmouth. In need of some TLC, the decor a little tired, some effort has been made but it looks to be a long project. The manager was friendly and welcoming. Our room was quite small, but at least clean and comfortable. We were only there for the one night so it was adequate.
Marilyn Stanley . 2024-08-30
MORE AT Google
The Indian food here is absolutely delicious! I've been lucky enough to travel around India and lived along the Curry Mile in Rusholme and I can say with confidence that this is the best curry I've ever had. The spicing is perfect and the chicken sizzler dish was divine. Highly recommend!
Luisa . 2024-08-29
MORE AT Google
To be honest, all the reviews gave us a bit of a fright. But when we checked into the schooner hotel, it seemed really lovely, historical, beautiful and full of character. We got room no 31, which had a beautiful seafacing view. The food tasted amazing. The people in charge, Sam and Martin, were really hospitable. They welcomed us very warmly and honestly the Indian food there was one of the best I've ever had in England. English breakfast too in the morning was really nice and fulfilling. I think guests need to bear in mind that the place is almost half a century old, 453 years old to be precise. Which is amazing. So it's important to not expect 5 star stuff and understand that many aspects of the building like electrical work etc cannot be changed without compromising the historic integrity of the building. It's so great that Northern England's sailing legacy is still being preserved by people like Sam and Martin. Will definitely visit again when we're at Alnmouth. It's now become our favorite vacation spot.
Manveen Kaur . 2024-08-28
MORE AT Google
***WARNING PLEASE TAKE NOTICE*** Stayed with friend in this dirty ,pitted ,smelly, mouldy, dank ,damp, dangerous, many health and safety issues, depressing hell hole of a hotel...Having stayed 2 nights yes 2 nights in this absolute dump could not wait to leave and get home to sanitize myself and clothes, DO NOT UNPACK unless you wish to have smelly clothes of which lack of clean places to hang or put in drawers as they are unclean ,also by not unpacking you have a quick getaway have to be insane to stay in this place,(we did try to get somewhere else but all places booked up as busy bank holiday). Sockets off the walls, mould and damp everywhere, not safe to stay, extensions and wires all over the place in bedrooms, electric wall sockets not screwed into wall, my bathroom had electric socket of the wall exposing wires, fan not working cracked and broken tiles ,I did not use the shower in my stay as its so bad and dangerous. I made a schoolboy error by not checking reviews prior to booking, please read reviews and make your own judgement on this establishment. Please DO NOT eat here, you will find out why when you read the rest of my review. Once I returned home the next day I have contacted Trading Standards, Fire & Safety, Public Protection & Health & Safety. I have read online that the owner was prosecuted due to Breach of Fire Regulations, heavily fined and on 2 year suspended prison sentence, he obviously not adhered to this as he has fire doors wedged with tables and lumps of wood!!! He has a zero rating for Food Hygiene, another court case kitchen closed down due to rat infestation in kitchen...You do not need to look far to find this on social media. They get you to sign a declaration NOT to take photo's and post on social media without permission...Red Flag!!! I am giving people the 'heads up' on this place...AVOID...If you going on a spooky time you will be disappointed as the spirits would of disappeared many many years ago and never to be seen again in this hell hole!!!
Tracey M . 2024-08-28
MORE AT TripAdvisor
Terrible place, disgusting food, bad service. I am informed that they do not have a licence to serve food. Definitely avoid. Sam is rude.
Paulvew . 2024-08-20
MORE AT TripAdvisor
We dropped in without a booking, there was lots of places to sit as it was mostly empty. Having read the reviews I guess that was why, however I have to say the staff were great, the food was good too…even the fussy kids loved it.! I would give it a chance, it was an overall good experience. It was a little pricey.
John A . 2024-08-17
MORE AT TripAdvisor
Stayed here for 1 night. Great price including breakfast. Staff were chatty, room was clean and comfortable, showers great. Large outdoor area decked to sit outside. Asked for a hairdryer brought immediately. Breakfast was served with tea and toast. No idea why there are so many bad reviews the place certainly doesn't deserve them. We will definitely return and soon.
Sharron Cook . 2024-08-02
MORE AT Google
A lovely charming place to stay with the kids. The owner Sam was very friendly and helpful during our stay. The accommodation may not be the cheapest that I have stayed in but it sure was worth it. The food was also rather expensive but was cooked freshly and of good quality.
Andrew Green . 2024-08-02
MORE AT Google
What a lovely Quirky place to stay with the family. Surprisingly quiet to say it's the school holidays too. The accommodation isn't exactly cheap but is clean and well equipped for what you need. Some of the decorating could be improved but it is full of character. Well located too for the beautiful beach nearby.The staff here go above and beyond to make sure you have a wonderful stay. Sam the Manager especially helps to resolve any issues his customers may have. The food is a bit expensive but is good quality and the drinks are too but isn't everywhere these days. It was a nice two day stay and a great location to explore Northumberland from!
Annelouise Green . 2024-08-02
MORE AT Google
DIRTY ain’t the word the bedsheets are filthy after sleeping in it woke up in the morning and got itchy skin Grossssss 🤢🤢🤢🤢🤢🤢🤢🤢🤢🤢
G—G G— G . 2024-07-29
MORE AT Google
The English breakfast was very tasty and it was cooked well. The beds were very comfy and I got good sleep. The hotel is nicely decorated.
Chaz G . 2024-07-27
MORE AT TripAdvisor
The Indian restaurant, we came here expecting a nice night in and a nice Indian take away. At first the service was nice but slow. Once we received the food we returned to our house, the food was tasteless and tasted more like the floors of New Delhi rather than the cuisine I would NOT recommend and highly advise looking for somewhere else if you want appetising food to eat. Additionally, when we went to complain about the food the host at the front was rude confrontational and very unhelpful, I advise for your own enjoyment and sanity to go someplace else
Francis Buxton . 2024-07-23
MORE AT Google
Always drop in here whenever we're in Alnmouth. But this time, to buy two pints and pay £15 is absolutely ridiculous. Hoping someone with a decent business plan comes in. Won't be back until it changes hands.
Ale Y . 2024-07-17
MORE AT TripAdvisor
Headboard lamp loose and resting on pillow, hot water took 10mins to get hot, restaurant is like a building site, towels were stained, went to use toilets in bar area and there were no working lights or window so went in pitch black, looked ok when at reception but once going upstairs there are sockets off wall, grubby decor, room was dirty, main socket not working in room, except for extension in room, room was too hot and window only opened about 2-3 inches, trying to get parked near hotel is nearly impossible, hotel was very quiet and now know why, not a nice place to stay at all.
Donna T . 2024-06-30
MORE AT TripAdvisor
Rooms a bit tired looking but comfortable, staff OK.
Mark Burgess . 2024-06-03
MORE AT Google
I struggle to give this place one star. It is discusting. The smell of damp and muste is what hits you first apart from the very rude staff. We had booked a room with ensuite, carpet was discusting and so much thick dust everywhere our ensuite was in the corridor and tea and coffee facilities were also down the corridor a kettle on an old kitchen unit. We had a curtain rail but no curtains, TV didn't work and bare wires hanging in the corridor. We tried all through the village for alternative accommodation, but everyone was fully booked due to the puffin festival. We had been travelling for six hours and had no choice but to stay ,although I wish we had slept in the car. We ordered a G & T no offer of ice or lemon and 2 packets of crisps (£3) which were out of date. We couldn't stomache breakfast just got up and left. Had a beautiful breakfast at a little tea room across the road. I will find it hard to trust Booking. Com again. This hotel for health and safety reasons should be closed down.
Sandra Hall . 2024-05-29
MORE AT Google
Scruffy room. Broken tiles on bathroom floor. Dangerous in bare feet. Tea serving area dirty.Carpet torn,trip hazard. Avoid.
Lee Holmes . 2024-05-23
MORE AT Google
Update Dec 2023: This place is still open and with a zero star health and hygiene rating! Walked past today and almost vomited at the stale pint of water full dead flies featured in the window. When are they going to get shut down? When someone dies because of their lack of cleanliness and care? Disgusting place - avoid. Orginal post, May 2023: Went here for a Sunday evening meal. The experience was dreadful - the place was filthy. One of our starters (veg samosa) was cold and still frozen in the middle. We raised this with the staff who stuck their finger in the middle of the samosa to check if they were actually frozen. The main dishes were clearly recycled from Sunday lunch - roast potato, broccoli and cauli in a sauce. The other dish, lamb. As a gesture of goodwill the staff knocked the cost of the samosa, plus £2, off the bill. We googled the food hygiene rating for the place before we left, only to find it was rated zero. Someone will get serious food poisoning if they don't urgently make improvements in basic health and hygiene.
Cat Bell . 2024-01-01
MORE AT Google
Absolute dump. Needs a good bottoming as my mam would say. Scruffy and grimy. Avoid. Such potential but in esence? It's minging.
Paiul H . 2023-12-19
MORE AT TripAdvisor
Vile, squalid, damp, rat infested dump. Do not book here. They have been banned from serving food or drink by the local magistrates because of the filthy, rat infested kitchens
Kevin Holden . 2023-12-07
MORE AT Google
OMG...where do I start! This place should honestly be shut down. We were going to stay here for a 'spooky experience'! So pleased we were saved from spending the night here. Well to start with, nobody answers the phones, there are no staff about when you go in.You are left standing at the bar for ages. Customer service is atrocious. The atmosphere is horrendous. It is dirty and mould on walls and ceilings. There is water dripping from a hole in the ceiling also. The chairs and settees smell and the worst thing ever is the rat poisoning and rat traps behind the chairs. Please DO NOT enter this building. There is some serious health and safety issues with this place. Could not wait to get out of here, after going in for a quick drink to check the place out.
Wendy S . 2023-10-29
MORE AT TripAdvisor
Lunchtime Indian seemed a good idea after a good walk in the morning, rather tired surroundings but decided to give it a go since you cannot always judge the quality of the food by the surroundings, however I was quite wrong. The vegetarian platter was 2 x samosa’s and a load of onion bhajis, technically a mix but far below what you would typically expect. The salad accompanying it was obviously in mourning for the summer having passed and seemed about as depressed by the decor than we were. The mains came with all the flair of a wet flannel. Soggy rice masquerading as pilau, mains ok but tasted as if the gravy came out of a bottle. Wife liked her vegetables so some consolation. The naan seemed more like a paratha and certainly had never seen the inside of a tandoor. If you love Indian food, steer well clear, it does not taste like the chef does!
Guy S . 2023-09-28
MORE AT TripAdvisor
We went here with American friends. Place lacked a little atmosphere and looked a bit tired but we liked menu. Service was a bit slow with only two staff but staff were pleasant and accommodating and tableware spotless, well until I spilled something on it. We had variety of dishes. Had quite a long wait for food but worth the wait. Lovely and freshly cooked... Best peshawar naan I've had in ages.
Yvonne S . 2023-09-25
MORE AT TripAdvisor
We rang up the night before to book a table for the following evening. We were very dubious after then seeing the reviews but decided to give it a go as no recent reviews. Table was booked for 6pm, we arrived at 545pm and the doors were locked, we then came back around 6pm and still locked, with no sign, tried calling and could hear phone ringing but no answer. We are relieved this was shut after seeing the other reviews, but absolutely shocking. However a lovely restaurant nearby managed to squeeze us in, and it was perfect, so would recommend Hope and Anchor!
417abbyh . 2023-09-21
MORE AT TripAdvisor
Intended having lunch. An absolute disgrace of a place. Filthy. Shocking staff. Horrendously expensive drinks, a shandy and a glass of wine, 14 quid! The beer garden looked like a council refuse tip. We warned a couple on the way in and thankfully they went elsewhere. A total dump of the highest order!
David M . 2023-09-08
MORE AT TripAdvisor
Went for lunch, bought a drink at the bar, the guy was on the phone the whole time he served us, then just walked off still on his phone. SO RUDE! Food was edible but over priced. The place needs cleaning, vac and mop on the floor for starters.
Dawn B . 2023-09-02
MORE AT TripAdvisor
Overnight, no breakfast booked. Stale coffee satchets on tray, no biscuits. Room at top of building, no fire information, no emergency information. Single glazed window. Shower off the taps kept falling in the bath. Tired paintwork, plastering and carpets. Bed clean and comfortable. Never saw anyone apart from being taken to the room. Nice view of the sea.
Jenna W . 2023-08-24
MORE AT TripAdvisor
Couldn't fault the food, which was well presented, tasty and reasonably priced. The service was very friendly. If the decor was nicer then I would have given 5 stars.
L H . 2023-08-21
MORE AT TripAdvisor
We turned up and waited at reception for staff to appear, when someone finally came out he just handed us menus and walked off, after we had seated ourselves I went to the bar to order drinks, nobody was there so I waited, nobody came and after 10 minutes we left, the toilets here were dirty with no Locks on the ladies or a door to get into them, the place was a building site and was dirty all around the bar area, we will not be back.
simonandcat . 2023-08-20
MORE AT TripAdvisor
Where do I start. I ordered an Indian takeaway. Firstly, I was overcharged and had to get the takeaway discount applied after being charged for eating in. The curry was terrible. The Chicken Karai, described as a dry dish was like a soup with three pieces of xhicken. They got the rest of the order wrong. It took ages to arrive. Just one of my worst curry experiences ever.
Paul_Yvonne_travel . 2023-08-20
MORE AT TripAdvisor
I would say the only positive of this place is the location. The reception was dark and dingy and the smell coming from the kitchens was purely fat. We were then sent to our rooms, inside was a very basic room that was utterly vile. There was bits on the floor from god knows who long ago. The towels were still wet and did NOT smell clean, even the toilet roll was damp and had only a few squares of paper left. The lamp had traces of mould on it, we immediately left and were shown to one of the supposedly nicer rooms but that was just as bad. We left and have asked several times for a refund but the manager says the room was OK. It certainly was not.
Lenbob83 . 2023-08-18
MORE AT TripAdvisor
Booked a room for the evening to stay after a friends wedding. I booked a family room as I had my 2 young daughters. The room was so run down & dirty. No available hot water so couldn't have a shower. The manager was extremely unhelpful, I requested a refund but I very much doubt I'll be seeing any money returned 😤 I checked out as I wasn't staying there with my children. The whole place is extremely run down, absolutely NOT worth £100 per night !! My advice is avoid & save your money !
Elizabeth G . 2023-07-31
MORE AT TripAdvisor
My sis and I had a fabulous takeaway from the Schooner, yummy food and a delightful young man who served us. I can’t recommend this enough, have an Indian meal, you’re in for a real treat.
351tracyr . 2023-07-28
MORE AT TripAdvisor
Hotel has went downhill since we stayed a few years ago. We stayed for a night and decided to try the restaurant…. Food- the hotel has an Indian restaurant so I had a curry, no complaints and I enjoyed it, my wife chose sirloin steak….ABSOLUTELY AWFUL and she left half of it. Absolutely no idea how to cook the steak and it wasn’t a cut of sirloin, and when we questioned where the mushrooms and tomatoes were they returned 5mins red later with these…covered in batter and deep fried!! AVOID THE ENGLISH MENU AT ALL COSTS!!!…..but if you enjoy Indian food I’d give it a go. We returned just after 9pm for a nightcap to discover the bar closed and they were just about to close the front door. The room- in need of an update. Paint flaking and curtains need to be thicker to stop light coming in. No phone to reception ( mind you as there was no one there that wouldn’t have mattered!) Breakfast- Again, AWFUL!!….in fact it’s worse than that, it’s disgusting!…..the full English consisted of one sausage that certainly wasn’t freshly cooked-one bite was all I managed. Bacon, you get one slice covered in grease. Egg…mine was burst and the yolk hard, beans…cold. Coffee…Luke warm. All in all sorely disappointed in this hotel and won’t be returning. We spent £123 on the room for the night, £74 on dinner and another £35 on breakfast. Save yourself a fortune and a terrible night and stay somewhere else!
Brian C . 2023-07-26
MORE AT TripAdvisor
So glad we popped in for a drink rather than staying overnight. Literally ordered 2single vodka, £11.60, I know alnmouth can be expensive but this was an absolute disgrace. They simply pick numbers out of the air and charge just that. Photos are of their bar area .
robert c . 2023-07-23
MORE AT TripAdvisor
Stayed for two nights with friends, the place is a dump! Very run down, food was awful, room hadn’t been cleaned properly from last guest…. Don’t bother!
benj298 . 2023-07-18
MORE AT TripAdvisor
We stayed for two nights. It's just horrible. Everything is old and dirty, the rooms are a mish mash of furniture that's not put together properly and haven't been cleaned properly for months if not years. The smell of cannabis on the first floor is...
karen h . 2023-07-10
MORE AT TripAdvisor
Despite the reviews gave it a go & went for Sunday lunch at £12.95. Choice of meat was either beef or lamb. Opted for the beef which was plentiful, very tasty & tender. Came with carrots, broccoli, cauliflower, roast potatoes & a Yorkshire pudding, all...
Samantha M . 2023-06-18
MORE AT TripAdvisor
Don't use this hotel , they are fraudsters. They took £1000 out of my husbands account,not the £200 deposit he agreed to . His bank had to cancel his debit card , he eventually got his £800 back . We cancelled our stay and to...
OnAir52941225524 . 2023-06-18
MORE AT TripAdvisor
This place is absolutely horrendous. Popped in for some lunch today as down the side alley the beer garden looked really nice. Ordered fish and chips and it was honestly the worst Iv ever had, not only was the fish clearly not fresh the skin...
Claire S . 2023-06-15
MORE AT TripAdvisor
booked a spooky aniversary trip for me and my wife. Went down for breakfast after the first night....the whole place was deserted (another unsatisfied guest was also waiting). after calling and even phoning!!! eventually, a young man came downstairs and asked if we wanted tea...
drumsmarty . 2023-05-29
MORE AT TripAdvisor
Surprised by some of the reviews. Both our food was really good and good value. Service was also really good. Only negative was that the restaurant/ pub was pretty cold inside, however that is the only negative thing I could say about the place.
Dan T . 2023-05-17
MORE AT TripAdvisor
Absolutely dreadful - please do not go! Complete rip off. Take away -was completely unacceptable for portion size, content and quality. Mix veg starter was 3 tiny samosa and 2 hash browns!! Since when were hash browns an Indian starter?! They insisted on cash. Meal...
Tina W . 2023-05-14
MORE AT TripAdvisor
I booked the Schooner after I googled most haunted hotels in the North. THEN I read the reviews. we decided that we were going to find ghosts and that was it. Well we were met by a lovely young man who was very friendly. We...
Q5185OXjuliej . 2023-05-14
MORE AT TripAdvisor
This place is awful. It's dirty and the breakfast was horrible. They has no understanding of gluten free. Place should be closed.
Ktw000 . 2023-05-06
MORE AT TripAdvisor
Lovely, warm service and a fabulous Indian meal. The food was beautiful and the staff were very accommodating and welcoming. Highly recommend!
U6156SAcatherinea . 2023-05-02
MORE AT TripAdvisor
Booked one night stay and after reading the reviews we were very nervous about our stay, however we were very pleasantly surprised...it I'd what you pay for...cheap and cheerful. Rooms clean, staff very friendly, kids loved the ghost stories. Would definitely stay again! Thank You...
Coastal26042919734 . 2023-04-30
MORE AT TripAdvisor
Great experience nice welcome especially (amin) nice rooms and hot shower ,TV in room was good breakfast was great ,Indian restraunt at night very lovely food great service never without a drink nice atmosphere
O9153KHjordanb . 2023-04-02
MORE AT TripAdvisor
Avoid! Avoid! Avoid! Had the worst Indian takeaway ever from this ‘hotel’. Clearly the place is close to going bust as they asked for cash and most of the menu was unavailable Ridiculously overpriced… wouldn’t have paid at all had we been eating in
Steven G . 2022-11-27
MORE AT TripAdvisor
We were looking for something to eat around 4 on a Tuesday afternoon. The Schooner Hotel advertised food. An Indian-looking chap was standing in the doorway, and asked if he could help. We asked if they were doing food. 'Yes, until seven', he replied. 'Fish...
Phil B . 2022-10-19
MORE AT TripAdvisor
Awful, disgusting, smelly, I am surprised this hotel has not been closed down! Environment Health should have closed this place down. Couldn't stay as so smelly & disgusting,, they refused to give me my money back. We were shown to our room, top floor I...
W5621OZsamh . 2022-10-06
MORE AT TripAdvisor
We checked in to be given a room that had a standard lamp in the bathroom because their lightning had fallen down I went to ask for another room which I was given only to go into the new room with plaster falling off the...
etty64 . 2022-09-13
MORE AT TripAdvisor
Alnmouth is beautiful. This hotel is not. Staff were cheerful but we weren't. The place bears a general air of neglect and in places, unless you want to watch the cobwebs dancing on the string lights, quite depressing. Shower was dirty with black mould, no...
redcap68 . 2022-08-26
MORE AT TripAdvisor
Truly the worst Indian meal of my life tonight - nasty tasting, cheap ingredients. Only ate it because everywhere else in Alnmouth booked up. A horrendous experience. Please just close this appalling establishment.
NewMaldenFlyer . 2022-08-11
MORE AT TripAdvisor
Absolutely appalling grubby hotel staff not very helpful no proper car park only on the street food was awfull
O1377EBannem . 2022-07-27
MORE AT TripAdvisor
Stayed at this hotel with family to celebrate a birthday, cost a couple of grand. Worst money ever spent. Two staff trying to sort hotel rooms, reception the bar and restaurant. Questioned service as food took two hours to serve. Tables not set, cutlery plonked...
joewS5283CZ . 2022-07-10
MORE AT TripAdvisor
Really wished I read the reviews. This hotel is disgusting. It smells of damp, Mould and stale fish and chips. The smell is so bad I have had to wash everything that I took even if it wasn't used. My room was dark and stank...
steviemeade . 2022-07-08
MORE AT TripAdvisor
came with batter that was ridiculously thick. This meant that is was also dripping with cooking oil. The plate was swimming in the stuff. The chips were the very dark brown and greasy. It tasted like they had used the same oil as for the...
ianhT652IX . 2022-07-04
MORE AT TripAdvisor
This place is a zero-hygiene hole run by professional grifters. Curiousity had me stick my head around the corner when I was visiting Alnmouth with my wife. First time in five years. We had a dreadful experience at this "hotel" and I was amazed it...
VoyagerSailing . 2022-07-01
MORE AT TripAdvisor
Stained shower Asked about bar closing and he said maybe. Felt as though I was bothering him. Shower was either scalding hot or cold, there was no inbetween. Small room. Dust in all drawers. One small bar of soap and one loo roll for the...
StuartC55 . 2022-06-23
MORE AT TripAdvisor
Walked in to be greeted by a customer who stated he did not work there and was just helping out. He told not drink from the pumps and to have bottled beer. The fridge was shocking low stocked. There was only the owner who was...
Smiley_Carol67 . 2022-05-20
MORE AT TripAdvisor
Awful food and rotten beer on tap. All the beer needs urgent attention in the form of line cleaning or should just be used to accompany fish and chips thanks to the acidic taste. Never again. This place is no more than a wart on...
leihsmot1988 . 2022-01-18
MORE AT TripAdvisor
Absolutely disgusting place, filthy tables, walls etc, infact everything was filthy, breakfast was rock hard mushrooms & bacon , how on earth this place is open I don't know . NEVER again 😒
659JoanneB659 . 2021-09-28
MORE AT TripAdvisor
Decided to give this a second chance after previous ok but not great visit. Unfortunately much worse experience. Very poor service - rude, unfriendly and went to serve the man in the queue behind me (I'm female). Waited 55 minutes for fish and chips. When...
Qbug2021 . 2021-09-21
MORE AT TripAdvisor
I've already put a post on Google and had to put one on here to hopefully shake up this "business"?? Only 2 meals ordered, 2 Naans and 2 rice dishes. 1 rice dish completely wrong, 1 naan completely wrong....the 2 curries were bland, insipid and...
davidmT3097TE . 2021-09-06
MORE AT TripAdvisor
We had poppadoms Chicken Korma, Dansak Baji and Onion fried rice. It was quick and tasted absolutely beautiful
Kim P . 2021-09-04
MORE AT TripAdvisor
Absolutely avoid, the food was bland, with no flavour, the chicken passanda was 90% sauce, 6 or 7 pieces of chicken about the size of my thumb nail, keema nan with no meat in it and paisty, undercooked, special rice was just plain rice, nothing...
IndiaandI . 2021-09-03
MORE AT TripAdvisor
DO NOT GET FLEECED BY THESE THIEVES. We were absolutely appalled yesterday after receiving our takeaway from the Spice Galleon at The Schooner Hotel in Alnmouth, Northumberland. We asked earlier in the day if they did takeaways and were told to go online for the...
Vanessa W . 2021-08-29
MORE AT TripAdvisor
Visited this week with the kids and sat out in garden. There was lots of broken glass and a mirror propped against a wall just waiting to be smashed. This was a huge risk to our kids and all the dogs that were there. We...
traceymQ7985TT . 2021-08-27
MORE AT TripAdvisor
Popped in to eat as we happened to be passing & it wasn’t crowded. Food was ok but it took 3/4 of an hour to arrive and wasn’t complete even then. For what we ordered, the price was far too high. I hadn’t read the...
Philbigonds . 2021-08-16
MORE AT TripAdvisor
The Schooner Hotel is perfectly placed for easy access to the beautiful beach in Alnmouth. We were very lucky to be given room 31, a dual aspect room on the second floor with a sea view and a view of the main street to the...
Y6653CQjulied . 2021-08-09
MORE AT TripAdvisor
Unfortunately very poor quality food. I had fish and chips, batter was soggy and did not taste fresh. Asked for a pot of tea but it was served it in a glass as”that’s how they serve tea” even though I could see teapots behind the...
bryantP6306TC . 2021-08-02
MORE AT TripAdvisor
Worst hotel ive stayed in. In the middle of renovations.no signs on walls or doors to guide you to your room. Tv not working. Grumpy very busy 2 staff. Receptionist was also the barman and the waiter. poor selction of english food at evening time...
michaelhF8604GY . 2021-07-26
MORE AT TripAdvisor
The picture of the front of the hotel must be very old. The exterior is very run down as is the inside. After trailing through shabby untidy corridors with carpets that looked like plaid blankets, we were shown to a second floor room, 34 and...
Dream41002823275 . 2021-07-14
MORE AT TripAdvisor
From the front looking down the left hand side of the hotel I was attracted to the outside area in the sunshine, however that was the only good part of this visit. Had to go into the hotel to find someone, very unfriendly. Asked for...
scottie879 . 2021-06-23
MORE AT TripAdvisor
Called in for a drink, which seemed a bit pricey. Sat outside and noticed broken glass by the table. Inside the toilets were in a mess and I could've written my name in the dust on the dining tables I passed. My glass had lipstick...
SunnyDay989 . 2021-06-20
MORE AT TripAdvisor
The worst meal we have had in a long time. I had fish which was ok, but chips very dark brown and unedibel. Husband burger burnt, stale bun and burnt chips. When we complained waiter said they were supposed to be like that. They take...
Christine H . 2021-06-18
MORE AT TripAdvisor
Stopped n for a drink on a really hot day in June. What a mistake that was, the service was at best not very good , over priced and I had I think the worst pint I have had in a considerable long time. Add...
rharper1 . 2021-06-17
MORE AT TripAdvisor
Not good very Basic Hotel won't be staying again should be a 1 star hotel when we Arrived the door was un locked and Nobody was there to meet us and there was only Toast and Tea or Coffee at breakfast
774caroli . 2021-05-01
MORE AT TripAdvisor
Arrived at this place soaking wet after a walk on a rainy beach. First place we came to. Refused hot drinks despite an empty bar. No help with finding another suitable place. Left Alnmouth without a coffee.
JuiceL . 2020-10-27
MORE AT TripAdvisor
The place was disgusting with no COVID-19 measures in place! Extremely over priced for poor service - avoid like the plague
duncanc778 . 2020-09-23
MORE AT TripAdvisor
This is a terrible place. We were struggling to get a table anywhere and then found this place, I now know why they had plenty of tables. The drinks were so so, although no real ales on tap. I fancied a curry, and there was supposed to be an Indian restaurant as part of the facility. The prices were very steep, but I was on holiday so I decided to treat myself. £15 for a chicken madras with rice. When it came, I swear it was exactly the same as a Tesco’s ready meal that I often keep stashed in my freezer. Not only that, but I don’t think they’d thawed it out or got it properly piping hot, cause it made me need the toilet within half an hour of finishing it. Disgraceful and shameless place. Walk on and queue elsewhere if you have to.
27darrenf . 2020-09-21
MORE AT TripAdvisor
This is what came after waiting ages and paying £23.40 for these plus a pint and a half of coke. The cold tortilla wrap contained one luke warm sliced sausage (nothing else). The whitebait had a small pot of mayonaise based sauce with it. That's it. Make your own mind up if that is fair value. The couple sitting on the next table with drinks only, who stay in Alnmouth regularly said they never eat there, "just look at the reviews"I just wish we had read them beforehand because they do not lie. Shockingly poor food and service.
CeeCeeDub . 2020-09-21
MORE AT TripAdvisor
I wish I’d read the reviews beforehand. My husband and I were looking for a place for tea and everywhere else had queues (HMMM - I should have spotted the clue). We went in because the outside decked courtyard is attractive, with a nice view and cycle racks for our bikes.No one came to serve us (2ND CLUE!) I went inside to search out some service. Guy was deep in a conversation in the phone. He did put the phone down when I asked for two teas and filled two mugs with bags and hotish water, placing them on a tray with long life milk. I asked nicely for some fresh milk and was told rather rudely (3RD CLUE) that they didn’t have any. I said I was surprised as they are a hotel and surely serve jugs of milk at breakfast. I was told I couldn’t have any. I asked if they had any cake, there were packaged muffins and shortbread in offer. We were famished so bought one...total £6! I told the guy that I wasn’t impressed and we would leave a poor review, he wasn’t bothered and went back to his phone call. My husband and I looked at each other, it was laughable. I’ve now read some other reviews and would definitely say. DON’T BOTHER! It’s terrible.
ChristineDaniel62 . 2020-09-21
MORE AT TripAdvisor
We only came here as it was the only place open for a coffee in Alnmouth. The approach through the arch isn't great with junk and broken remote controls strewn around. It has the look of grand plans for renovations not fully realised and therefore looking the worst for it.Their only appeared to be two staff on and one didn't speak much English. The hotel was dirty and every single table was full of empty glasses and finished meals. Some tables looked liked they'd not been cleaned in days. There was only the barest nod to Covid-19. It looked like it should be a good place, but unfortunately it wasn't.
kharker . 2020-09-14
MORE AT TripAdvisor
Having read previous reviews we suspected this was a place to avoid if eating. However, we only wanted coffee and the outside area had nice views so we ventured in. Went to bar to order 2 cappuccinos only to be told the machine wasn't working so there was only ordinary coffee. The bar area stank of body odour and was very dark and dingy.Coffee came to £7!!!. Took it outside, had one mouthful and nearly choked!!! The taste was vile. Took it back into the bar area, and told the man what I thought of his coffee and the price being charged for it, he just shrugged his shoulders and took the cups away.NEVER AGAIN.
JohnB076 . 2020-09-09
MORE AT TripAdvisor
Called in for a drink. Very expensive . Poor standards with staff. Poor hygiene of staff and didn’t wash hands after using toilets. We sat outside with lovely view on a very pleasant evening. On the floor was some glass in a pile near our seat and a lot of rubbish on floor. Ladies toilet smelt of urine . Would not go again. It did look appealing from outside, however !
18Angieh . 2020-09-08
MORE AT TripAdvisor
We often have lunch in Alnmouth but as our usual place was closed we decided to give The Schooner a try. Unfortunately it was really quite dirty, the food was bad (the smoked salmon with brown bread came with some white sliced and rather questionable egg salad). The drinks were vastly expensive as well - we had 4 soft drinks and 1/2 a pint of cider and it cost about £20 which I thought was pretty steep. There are some great places to go in Alnmouth but sadly this is not one of them.
EON89 . 2020-09-08
MORE AT TripAdvisor
Ate here last year and everything was ok, bit pricey !!Came back this year, we sat outside empty glasses on tables,wasps buzzing around !!!My friend went in ordered drinks came back with menu, I went in to order the food, there was 2 guys working the bar and taking orders, younger guy fine, older guy got a bit of a attitude, he took my order but never gave or told me to take any cultery, he came out to clear the table at which point we were changing tables because of the Wasps, he saw us moving he took some empty plates but not the empty glasses or the 1/2 full bottle of orange which was obviously attracting the Wasps, Wen he brought the food out he was very rude because we,d moved tables but he knew this but had obviously forgot, he was twisting away saying the food would go straight back to the kitchen !! He didn't bring any cutlery with him and neither had anyone else, by this point my friend had just gone to the bar to get more drinks which meant I then had to leave the food and go and get some cutlery, Wen I started to eat my food it was only warm so I had to take it back and ask for it to go in the microwave, my friend had the lasagna which was very small and came with abt 6 Chucky chips and a very poor salad, which again was only warm, it's not the cheapest of places to eat but has a nice area outside to sit,before I left I used the toilets which absolutely stunk from the outside and inside there was a bin next to the toilet which obviously hadn't been emptied all day, these things are important at this present time with the corona virus !!! I wnt be going back again after today, service was bad, food was rubbish and not worth the money, drinks over priced and the toilets needed a good clean !!!Will definitely go to the sun Inn next time as it has excellent reviews
j_kimmins1966 . 2020-09-06
MORE AT TripAdvisor
Having read previous reviews find it difficult to see what people are complaining about. Yes the hotel rooms could do with updating, apart from that the hotel had a one way system for Corvid. Hand sanitiser dotted around the hotel. The Indian food was absolutely delicious and staff very friendly and helpful Martin and Shamim(Sam). Would definitely stay at this hotel again. Thanks guys
amanda_kelly25 . 2020-08-30
MORE AT TripAdvisor
We've just left this terrible pub having been ripped off with £3.50 terrible coffee. After ordering and being told the price we were gobsmacked and after querying the guy said "well it's proper coffee"!! It was like instant coffee fizzed up, made round the back in a few seconds. They made zero effort to prevent Covid and we really regret going. Avoid and don't support these con men!
holidayobsessed . 2020-08-29
MORE AT TripAdvisor
It seems they still think herd immunity is the right way to go. This India restaurant/pub, awful place, rude staff and total disregard for Covid safety. Go here at your own risk. Also expensive and very poor quality food. Not likely to be in business much longer
X2752ZAdaves . 2020-08-29
MORE AT TripAdvisor
We were two couples visiting at lunchtime while on holiday in the area. We sat in the pleasant outside space. The tables were dirty. Nobody came to attend to us so we went inside. After a very long time a man appeared, took an order for drinks and sandwiches, said he'd prefer to be paid in cash, and gave us a wine bottle holding a wooden spoon to put on our table. No masks, no cloths, no wiping of anything. The horrible sandwiches were dry, with almost rancid mayonnaise in them, It was all quite disgusting and I would not recommend it to anyone.
Fiona M . 2020-08-17
MORE AT TripAdvisor
I should’ve known better. Went in for a cappuccino after a bike ride and was served a milky coffee without any froth. But I still went back in the evening for an Indian meal. On entering, I couldn’t detect the usual aroma of Indian spices. That should’ve rung the alarm bells! I asked if they served genuine Indian food. “The chef has been cooking Indian food for the last 30 years! And Bangladeshi!”I swallowed the bull and kept an open mind. I ordered a couple of popadoms, a Chicken Korai and a pint of Moretti. £23!!!The popadoms were nice and crispy.The Korai sauce was more like a tomato soup with a few slices of onion and two slices of green pepper. The spice rack must’ve left the kitchen. Absolutely tasteless!!! A supermarket-bought meal would’ve been a million times better and cheaper. What an absolute waste of a meal!!!!
FLYINGVIZIT . 2020-08-15
MORE AT TripAdvisor
So the food was good when it finally came after about an hour or more wait, sat outside in the cold wind as we have dogs. In my opinion the food was very over priced for what you get. I had literally one sausage in a wrap with a hand full of fries for £7 something. Robbery!!
Sarah-April1990 . 2020-08-14
MORE AT TripAdvisor
This could be a excellent place to eat & drink but unfortunately the lack of hygiene really lets it down, tables not cleaned rubbish left lying around dirty toilets, and all this when there’s COVID-19 to contend with. in the right hands this could be a wonderful hotel/pub in Alnmouth but I won’t be going in the Schooner hotel again until there’s better hygiene in place.
raymondp783 . 2020-08-12
MORE AT TripAdvisor
Similary restaurants in North East
29 Opinions
We came for a quick lunch and ordered a sandwich and a salad. After paying for this we were told there was no forks for the salad and there was nothing they could do. If we had know this we wouldn’t have ordered. The staff were very dismissive of the problem, offering no help or solution. Shocking from the manager on shift
268 Opinions
This was a total disastererous lunch at Rosemarys. There is no sign to tell you to order at counter and pay, the staff just look at you!!!. I ordered 2 fruit scones 1 plain scone and a tomato soup. Cappuccino and Latte and decaf Cappucino. Paid £29.00 very expensive, as I actually never got one of the fruit scones. The two girls serving seem very disinterested in serving the customers and I couldnt see who was doing the cooking in the cupboard!. I received one of the coffees and it was stone cold, asked for it to be heated & think they just microwaved it as came back in same cup!!. Soup was served without my fruit scone, it was actually ok, but I will not be returning any time soon. And to top it all they do not have customer toilets!!!!! what kind of a cafe is this!!!!! 😡😡😡
427 Opinions
Disappointed... restaurant right at the back of the garden center...hubby has full English which was adequate.. although the black pudding was likened to a hockey puck..scrabbled egg on toast for me..egg was hard lumps and cold..as was my coffee... overpriced for what it was..
633 Opinions
I am so disappointed with the wheatsheaf, having been there several times over the years. This time passing through we were the only patrons in the pub and had time to chat with the bar man that served us at length. After having a nice meal continued with our journey. Only to be presented with a carparking charge for £100 or if we pay quickly £60. At no time in conversation with the staff did they mention the charges even though they had discussed where we were parked I our conversation, not even at the point of paying the bill was the charge mentioned. This in my opinion is blatant deceitfulness at its worst. In a time where public houses are going out of business all over the country, to descend into this kind of activity deceiving customers is abhorrent. I have tried contacting them for an explanation but they have chosen to ignore my requests. While I am not a regular visitor, I will not be using them again.
3066 Opinions
We went for lunch with friends. Nice pub and the Food was very nice. Ellie was very helpful. Definitely be back very soon.