GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
2.3

Based on 751 opinions finded in 2 websites

site_photo4

Nº 1138 in 1203 in Northumberland

Nº 322 of 324 British in Northumberland

CUSTOMERS TALK ABOUT DISHES WITH..cookedcoffeepaybeautifulricepiecheesechickenpastasaladsteakmustcurryonionpizzafishold

comment_iconOpinions

I don't usually write reviews, but I didn't feel as though I could allow anyone else in this hotel without warning. I have travelled and slummed it during my youth, but this was just not acceptable as a hotel for a stay with me and my 7 and 9 year old girls. As a hostel perhaps, and a dirty one at that. We stayed in room 33 and arrived 28th Dec 2024. The room was smelly, but I thought it was an old building and perhaps the damp was from the bathroom being recently cleaned. Cleaning is not on the agenda here though! We had a big black hair in the sink, cobwebs in the corners and there was a used mini milk sachets and water still in the kettle from the previous guest. There were botched jobs of paint work all round the room too, to which my kids said "that looks awful". I had brought my two girls away for an adventure by the sea and they said that they "didn't feel safe" when it came to night time. The FREE PARKING is just the parking on the street too, which is first come first serve so can be tight at busier times of the year. No idea who the chap was who checked us in, but he left our bags in the hall on full view from 12.30 until 3pm when the room was "ready". The bags could have easily been stolen and he didn't even take my name or ID. The restaurant never opens and there is no breakfast or coffee etc!! It's functioning as a hostel. We used the Hope and Anchor in case you are reading this it is already too late. The smell subsided on night one and we were out all of the next day, but when we came back we found two guests who had tried to book in with their family over the new year. They refused to go in their room due to bed bugs that they had seen and documented. My girls were horrified for a second time!! We then went up to our room which then stunk even more intensely, like eggs and sewage. The chap offered to change rooms, but I said I was worried about what we might find in another room and that after a whole day out the kids just wanted to rest. He was keen to get me to agree that "I was happy with the room I had". He then offered some room spray to help with the smell! I paid £176 for two nights and I would rather have slept on the beach. The chap was kind and friendly enough and I feel sorry for them because they clearly don't have the funding to spend on the place, but it really shouldn't be open for business at all. When we checked out there was no one there. I had to call the landline from my mobile each time I needed something and during the last morning he answered the call from his car! If you are also looking for ghosts, but could put up with dirty rooms then don't expect any of those either. It's all a myth and the locals will advise the same. It's just absolutely freezing and dark and creepy that's all. I'm just praying that Booking.com will issue a refund. The location, must add, is great. Here's hoping it gets bought out sometimes soon!

site_logo

Samantha Hall . 2025-01-01

MORE AT Google

DO NOT GO. we went into our room to find TWO bed bugs on top of the bed, went down and asked for another room to to find bed bugs IN the bed this time.Decided it was time to leave and it took us over an hour to get a refund as the bloke behind reception kept DELETING emails from the booking website asking for authorisation to refund. He then kept lying saying they haven’t sent him any emails until we watched him delete them in front of us while he thought we weren’t looking. absolutely ridiculous behaviour and he even started shouting at us in the process while we were still unaware and explaining the situation.

site_logo

Eleanor Bishop . 2024-12-30

MORE AT Google

Hi ya it Michelle we had to pay a £150 pound on the arrival on the night of 23/11/24 as we went up to our room to find out as the key wouldn’t work when we went into room we had a family room which want a duble room as it was for two adults but it only should of been a £120 pound and when we got in room no hot water and than we went to to tell someone that there was no hot water and the room was absolute freezing cold and we went bk down tell tell and he give us a hater if you are a hotel you should have heating on but nothing like they say on the booking website and if I don’t get a refund then I will be taking it further to environmental health and I will be taking it Northumberland council if I don't get a response back from you I will be going to papers I will get you closed down

site_logo

Michelle Carolan . 2024-11-24

MORE AT Google

AVOID at all costs. Staff are rude. Bugs crawling about bedroom. No hot water or heating. Terrible service. Needs a full refurb and closing down until the place is up to standards.

site_logo

Jordan Southam . 2024-11-24

MORE AT Google

Never again . Absolutely awful.

site_logo

Elena Leeming . 2024-11-09

MORE AT Google

Absolutely avoid luke the plague! We booked this hotel as it said it was pet friendly and after a phone call to the hotel confirming that there was no extra charge for my 2 dogs . After a 3 hour drive we arrived and went to check in and was "greeted " by a very aggressive Asian man shouting that he was busy and i would have to wait. After a few minutes he slammed a pen and a form on the counter and simply said complete this. I filled in the form biting my tongue more for my wife's sake. I handed him the forms back and he demanded £120 which i questioned as we had already payed for our stay with booking.com. For the dogs he shouted and i explained that I had already confirmed with the hotel that there wouldn't be a charge for this. £120 must be paid for the dogs he demanded in a very aggressive manner to which i replied who do you think you are talking to? He turned away and disappeared! I spoke to another member of staff after waiting 10 minutes and he told me that the man i was speaking to was the manager and he had left the hotel and didn't know when he would be back. We had to book another hotel at short notice and eventually got our money back through our credit card as both the hotel and booking.com refused a refund.

site_logo

PaulSharrock . 2024-11-09

MORE AT TripAdvisor

Disgraceful. Couldn't understand the man in the 'reception', looked like a poor quality Indian restaurant. Graffiti on the door on 1st floor. Utterly ghastly so we left without unpacking and forfeited our money as we couldn't face staying in such a dump, and they have the nerve to charge £££ for breakfast.

site_logo

Bill Hunter . 2024-10-02

MORE AT Google

Arrived in Alnmouth at 3pm today. Had a good look round, decided a couple of pre dinners drinks and spotted board outside The Schooner Hotel advertising Indian and English menu, takeaway. Perfect. We will have a couple of drinks and pick up some Indian takeaway starters to enjoy at our lovely cottage. Man at reception advised no chef, no Indian food, only option fish n chips or scampi n chips to sit in. Can someone ask them to remove the menus from the windows ( Indian and English) and board from the street then no-one will be fooled into thinking they can have an Indian meal. It is not rocket science.

site_logo

Jane D . 2024-09-23

MORE AT TripAdvisor

Food was excellent... staff so friendly...Anything required not a problem... room spotless and very comfortable.... would I come back 100%... YES

site_logo

alan w . 2024-09-15

MORE AT TripAdvisor

On arrival the hotel was well presented, room was clean and tidy, bed was comfortable, breakfast was OK but pricey, had an evening meal on the Saturday night, it wasn't very good at all ,at 8pm in the evening they had "run out "of a lot of things on the menu, and the meal tasted as if it had been reheated in a microwave, would definitely not recommend this establishment to anyone especially as my partner had strong stomach pain a few hours after eating here

site_logo

Tony G . 2024-09-03

MORE AT TripAdvisor

A large hotel on the main street of popular Alnmouth. In need of some TLC, the decor a little tired, some effort has been made but it looks to be a long project. The manager was friendly and welcoming. Our room was quite small, but at least clean and comfortable. We were only there for the one night so it was adequate.

site_logo

Marilyn Stanley . 2024-08-30

MORE AT Google

The Indian food here is absolutely delicious! I've been lucky enough to travel around India and lived along the Curry Mile in Rusholme and I can say with confidence that this is the best curry I've ever had. The spicing is perfect and the chicken sizzler dish was divine. Highly recommend!

site_logo

Luisa . 2024-08-29

MORE AT Google

To be honest, all the reviews gave us a bit of a fright. But when we checked into the schooner hotel, it seemed really lovely, historical, beautiful and full of character. We got room no 31, which had a beautiful seafacing view. The food tasted amazing. The people in charge, Sam and Martin, were really hospitable. They welcomed us very warmly and honestly the Indian food there was one of the best I've ever had in England. English breakfast too in the morning was really nice and fulfilling. I think guests need to bear in mind that the place is almost half a century old, 453 years old to be precise. Which is amazing. So it's important to not expect 5 star stuff and understand that many aspects of the building like electrical work etc cannot be changed without compromising the historic integrity of the building. It's so great that Northern England's sailing legacy is still being preserved by people like Sam and Martin. Will definitely visit again when we're at Alnmouth. It's now become our favorite vacation spot.

site_logo

Manveen Kaur . 2024-08-28

MORE AT Google

To be honest, all the reviews gave us a bit of a fright. But when we checked into the schooner hotel, it seemed really lovely, historical, beautiful and full of character. We got room no 31, which had a beautiful seafacing view. The food tasted amazing. The people in charge, Sam and Martin, were really hospitable. They welcomed us very warmly and honestly the Indian food there was one of the best I've ever had in England. English breakfast too in the morning was really nice and fulfilling. I think guests need to bear in mind that the place is almost half a century old, 453 years old to be precise. Which is amazing. So it's important to not expect 5 star stuff and understand that many aspects of the building like electrical work etc cannot be changed without compromising the historic integrity of the building. It's so great that Northern England's sailing legacy is still being preserved by people like Sam and Martin. Will definitely visit again when we're at Alnmouth. It's now become our favorite vacation spot.

site_logo

Manveen K . 2024-08-28

MORE AT TripAdvisor

***WARNING PLEASE TAKE NOTICE*** Stayed with friend in this dirty ,pitted ,smelly, mouldy, dank ,damp, dangerous, many health and safety issues, depressing hell hole of a hotel...Having stayed 2 nights yes 2 nights in this absolute dump could not wait to leave and get home to sanitize myself and clothes, DO NOT UNPACK unless you wish to have smelly clothes of which lack of clean places to hang or put in drawers as they are unclean ,also by not unpacking you have a quick getaway have to be insane to stay in this place,(we did try to get somewhere else but all places booked up as busy bank holiday). Sockets off the walls, mould and damp everywhere, not safe to stay, extensions and wires all over the place in bedrooms, electric wall sockets not screwed into wall, my bathroom had electric socket of the wall exposing wires, fan not working cracked and broken tiles ,I did not use the shower in my stay as its so bad and dangerous. I made a schoolboy error by not checking reviews prior to booking, please read reviews and make your own judgement on this establishment. Please DO NOT eat here, you will find out why when you read the rest of my review. Once I returned home the next day I have contacted Trading Standards, Fire & Safety, Public Protection & Health & Safety. I have read online that the owner was prosecuted due to Breach of Fire Regulations, heavily fined and on 2 year suspended prison sentence, he obviously not adhered to this as he has fire doors wedged with tables and lumps of wood!!! He has a zero rating for Food Hygiene, another court case kitchen closed down due to rat infestation in kitchen...You do not need to look far to find this on social media. They get you to sign a declaration NOT to take photo's and post on social media without permission...Red Flag!!! I am giving people the 'heads up' on this place...AVOID...If you going on a spooky time you will be disappointed as the spirits would of disappeared many many years ago and never to be seen again in this hell hole!!!

site_logo

Tracey M . 2024-08-28

MORE AT TripAdvisor

Terrible place, disgusting food, bad service. I am informed that they do not have a licence to serve food. Definitely avoid. Sam is rude.

site_logo

Paulvew . 2024-08-20

MORE AT TripAdvisor

We dropped in without a booking, there was lots of places to sit as it was mostly empty. Having read the reviews I guess that was why, however I have to say the staff were great, the food was good too…even the fussy kids loved it.! I would give it a chance, it was an overall good experience. It was a little pricey.

site_logo

John A . 2024-08-17

MORE AT TripAdvisor

What a lovely Quirky place to stay with the family. Surprisingly quiet to say it's the school holidays too. The accommodation isn't exactly cheap but is clean and well equipped for what you need. Some of the decorating could be improved but it is full of character. Well located too for the beautiful beach nearby.The staff here go above and beyond to make sure you have a wonderful stay. Sam the Manager especially helps to resolve any issues his customers may have. The food is a bit expensive but is good quality and the drinks are too but isn't everywhere these days. It was a nice two day stay and a great location to explore Northumberland from!

site_logo

Annelouise Green . 2024-08-02

MORE AT Google

A lovely charming place to stay with the kids. The owner Sam was very friendly and helpful during our stay. The accommodation may not be the cheapest that I have stayed in but it sure was worth it. The food was also rather expensive but was cooked freshly and of good quality.

site_logo

Andrew Green . 2024-08-02

MORE AT Google

Stayed here for 1 night. Great price including breakfast. Staff were chatty, room was clean and comfortable, showers great. Large outdoor area decked to sit outside. Asked for a hairdryer brought immediately. Breakfast was served with tea and toast. No idea why there are so many bad reviews the place certainly doesn't deserve them. We will definitely return and soon.

site_logo

Sharron Cook . 2024-08-02

MORE AT Google

DIRTY ain’t the word the bedsheets are filthy after sleeping in it woke up in the morning and got itchy skin Grossssss 🤢🤢🤢🤢🤢🤢🤢🤢🤢🤢

site_logo

G—G G— G . 2024-07-29

MORE AT Google

The English breakfast was very tasty and it was cooked well. The beds were very comfy and I got good sleep. The hotel is nicely decorated.

site_logo

Chaz G . 2024-07-27

MORE AT TripAdvisor

The Indian restaurant, we came here expecting a nice night in and a nice Indian take away. At first the service was nice but slow. Once we received the food we returned to our house, the food was tasteless and tasted more like the floors of New Delhi rather than the cuisine I would NOT recommend and highly advise looking for somewhere else if you want appetising food to eat. Additionally, when we went to complain about the food the host at the front was rude confrontational and very unhelpful, I advise for your own enjoyment and sanity to go someplace else

site_logo

Francis Buxton . 2024-07-23

MORE AT Google

Always drop in here whenever we're in Alnmouth. But this time, to buy two pints and pay £15 is absolutely ridiculous. Hoping someone with a decent business plan comes in. Won't be back until it changes hands.

site_logo

Ale Y . 2024-07-17

MORE AT TripAdvisor

Headboard lamp loose and resting on pillow, hot water took 10mins to get hot, restaurant is like a building site, towels were stained, went to use toilets in bar area and there were no working lights or window so went in pitch black, looked ok when at reception but once going upstairs there are sockets off wall, grubby decor, room was dirty, main socket not working in room, except for extension in room, room was too hot and window only opened about 2-3 inches, trying to get parked near hotel is nearly impossible, hotel was very quiet and now know why, not a nice place to stay at all.

site_logo

Donna T . 2024-06-30

MORE AT TripAdvisor

Rooms a bit tired looking but comfortable, staff OK.

site_logo

Mark Burgess . 2024-06-03

MORE AT Google

I struggle to give this place one star. It is discusting. The smell of damp and muste is what hits you first apart from the very rude staff. We had booked a room with ensuite, carpet was discusting and so much thick dust everywhere our ensuite was in the corridor and tea and coffee facilities were also down the corridor a kettle on an old kitchen unit. We had a curtain rail but no curtains, TV didn't work and bare wires hanging in the corridor. We tried all through the village for alternative accommodation, but everyone was fully booked due to the puffin festival. We had been travelling for six hours and had no choice but to stay ,although I wish we had slept in the car. We ordered a G & T no offer of ice or lemon and 2 packets of crisps (£3) which were out of date. We couldn't stomache breakfast just got up and left. Had a beautiful breakfast at a little tea room across the road. I will find it hard to trust Booking. Com again. This hotel for health and safety reasons should be closed down.

site_logo

Sandra Hall . 2024-05-29

MORE AT Google

Scruffy room. Broken tiles on bathroom floor. Dangerous in bare feet. Tea serving area dirty.Carpet torn,trip hazard. Avoid.

site_logo

Lee Holmes . 2024-05-23

MORE AT Google

Update Dec 2023: This place is still open and with a zero star health and hygiene rating! Walked past today and almost vomited at the stale pint of water full dead flies featured in the window. When are they going to get shut down? When someone dies because of their lack of cleanliness and care? Disgusting place - avoid. Orginal post, May 2023: Went here for a Sunday evening meal. The experience was dreadful - the place was filthy. One of our starters (veg samosa) was cold and still frozen in the middle. We raised this with the staff who stuck their finger in the middle of the samosa to check if they were actually frozen. The main dishes were clearly recycled from Sunday lunch - roast potato, broccoli and cauli in a sauce. The other dish, lamb. As a gesture of goodwill the staff knocked the cost of the samosa, plus £2, off the bill. We googled the food hygiene rating for the place before we left, only to find it was rated zero. Someone will get serious food poisoning if they don't urgently make improvements in basic health and hygiene.

site_logo

Cat Bell . 2024-01-01

MORE AT Google

Absolute dump. Needs a good bottoming as my mam would say. Scruffy and grimy. Avoid. Such potential but in esence? It's minging.

site_logo

Paiul H . 2023-12-19

MORE AT TripAdvisor

Vile, squalid, damp, rat infested dump. Do not book here. They have been banned from serving food or drink by the local magistrates because of the filthy, rat infested kitchens

site_logo

Kevin Holden . 2023-12-07

MORE AT Google

OMG...where do I start! This place should honestly be shut down. We were going to stay here for a 'spooky experience'! So pleased we were saved from spending the night here. Well to start with, nobody answers the phones, there are no staff about when you go in.You are left standing at the bar for ages. Customer service is atrocious. The atmosphere is horrendous. It is dirty and mould on walls and ceilings. There is water dripping from a hole in the ceiling also. The chairs and settees smell and the worst thing ever is the rat poisoning and rat traps behind the chairs. Please DO NOT enter this building. There is some serious health and safety issues with this place. Could not wait to get out of here, after going in for a quick drink to check the place out.

site_logo

Wendy S . 2023-10-29

MORE AT TripAdvisor

Lunchtime Indian seemed a good idea after a good walk in the morning, rather tired surroundings but decided to give it a go since you cannot always judge the quality of the food by the surroundings, however I was quite wrong. The vegetarian platter was 2 x samosa’s and a load of onion bhajis, technically a mix but far below what you would typically expect. The salad accompanying it was obviously in mourning for the summer having passed and seemed about as depressed by the decor than we were. The mains came with all the flair of a wet flannel. Soggy rice masquerading as pilau, mains ok but tasted as if the gravy came out of a bottle. Wife liked her vegetables so some consolation. The naan seemed more like a paratha and certainly had never seen the inside of a tandoor. If you love Indian food, steer well clear, it does not taste like the chef does!

site_logo

Guy S . 2023-09-28

MORE AT TripAdvisor

We went here with American friends. Place lacked a little atmosphere and looked a bit tired but we liked menu. Service was a bit slow with only two staff but staff were pleasant and accommodating and tableware spotless, well until I spilled something on it. We had variety of dishes. Had quite a long wait for food but worth the wait. Lovely and freshly cooked... Best peshawar naan I've had in ages.

site_logo

Yvonne S . 2023-09-25

MORE AT TripAdvisor

We rang up the night before to book a table for the following evening. We were very dubious after then seeing the reviews but decided to give it a go as no recent reviews. Table was booked for 6pm, we arrived at 545pm and the doors were locked, we then came back around 6pm and still locked, with no sign, tried calling and could hear phone ringing but no answer. We are relieved this was shut after seeing the other reviews, but absolutely shocking. However a lovely restaurant nearby managed to squeeze us in, and it was perfect, so would recommend Hope and Anchor!

site_logo

417abbyh . 2023-09-21

MORE AT TripAdvisor

Intended having lunch. An absolute disgrace of a place. Filthy. Shocking staff. Horrendously expensive drinks, a shandy and a glass of wine, 14 quid! The beer garden looked like a council refuse tip. We warned a couple on the way in and thankfully they went elsewhere. A total dump of the highest order!

site_logo

David M . 2023-09-08

MORE AT TripAdvisor

Went for lunch, bought a drink at the bar, the guy was on the phone the whole time he served us, then just walked off still on his phone. SO RUDE! Food was edible but over priced. The place needs cleaning, vac and mop on the floor for starters.

site_logo

Dawn B . 2023-09-02

MORE AT TripAdvisor

Overnight, no breakfast booked. Stale coffee satchets on tray, no biscuits. Room at top of building, no fire information, no emergency information. Single glazed window. Shower off the taps kept falling in the bath. Tired paintwork, plastering and carpets. Bed clean and comfortable. Never saw anyone apart from being taken to the room. Nice view of the sea.

site_logo

Jenna W . 2023-08-24

MORE AT TripAdvisor

Couldn't fault the food, which was well presented, tasty and reasonably priced. The service was very friendly. If the decor was nicer then I would have given 5 stars.

site_logo

L H . 2023-08-21

MORE AT TripAdvisor

Where do I start. I ordered an Indian takeaway. Firstly, I was overcharged and had to get the takeaway discount applied after being charged for eating in. The curry was terrible. The Chicken Karai, described as a dry dish was like a soup with three pieces of xhicken. They got the rest of the order wrong. It took ages to arrive. Just one of my worst curry experiences ever.

site_logo

Paul_Yvonne_travel . 2023-08-20

MORE AT TripAdvisor

We turned up and waited at reception for staff to appear, when someone finally came out he just handed us menus and walked off, after we had seated ourselves I went to the bar to order drinks, nobody was there so I waited, nobody came and after 10 minutes we left, the toilets here were dirty with no Locks on the ladies or a door to get into them, the place was a building site and was dirty all around the bar area, we will not be back.

site_logo

simonandcat . 2023-08-20

MORE AT TripAdvisor

I would say the only positive of this place is the location. The reception was dark and dingy and the smell coming from the kitchens was purely fat. We were then sent to our rooms, inside was a very basic room that was utterly vile. There was bits on the floor from god knows who long ago. The towels were still wet and did NOT smell clean, even the toilet roll was damp and had only a few squares of paper left. The lamp had traces of mould on it, we immediately left and were shown to one of the supposedly nicer rooms but that was just as bad. We left and have asked several times for a refund but the manager says the room was OK. It certainly was not.

site_logo

Lenbob83 . 2023-08-18

MORE AT TripAdvisor

Booked a room for the evening to stay after a friends wedding. I booked a family room as I had my 2 young daughters. The room was so run down & dirty. No available hot water so couldn't have a shower. The manager was extremely unhelpful, I requested a refund but I very much doubt I'll be seeing any money returned 😤 I checked out as I wasn't staying there with my children. The whole place is extremely run down, absolutely NOT worth £100 per night !! My advice is avoid & save your money !

site_logo

Elizabeth G . 2023-07-31

MORE AT TripAdvisor

My sis and I had a fabulous takeaway from the Schooner, yummy food and a delightful young man who served us. I can’t recommend this enough, have an Indian meal, you’re in for a real treat.

site_logo

351tracyr . 2023-07-28

MORE AT TripAdvisor

Hotel has went downhill since we stayed a few years ago. We stayed for a night and decided to try the restaurant…. Food- the hotel has an Indian restaurant so I had a curry, no complaints and I enjoyed it, my wife chose sirloin steak….ABSOLUTELY AWFUL and she left half of it. Absolutely no idea how to cook the steak and it wasn’t a cut of sirloin, and when we questioned where the mushrooms and tomatoes were they returned 5mins red later with these…covered in batter and deep fried!! AVOID THE ENGLISH MENU AT ALL COSTS!!!…..but if you enjoy Indian food I’d give it a go. We returned just after 9pm for a nightcap to discover the bar closed and they were just about to close the front door. The room- in need of an update. Paint flaking and curtains need to be thicker to stop light coming in. No phone to reception ( mind you as there was no one there that wouldn’t have mattered!) Breakfast- Again, AWFUL!!….in fact it’s worse than that, it’s disgusting!…..the full English consisted of one sausage that certainly wasn’t freshly cooked-one bite was all I managed. Bacon, you get one slice covered in grease. Egg…mine was burst and the yolk hard, beans…cold. Coffee…Luke warm. All in all sorely disappointed in this hotel and won’t be returning. We spent £123 on the room for the night, £74 on dinner and another £35 on breakfast. Save yourself a fortune and a terrible night and stay somewhere else!

site_logo

Brian C . 2023-07-26

MORE AT TripAdvisor

So glad we popped in for a drink rather than staying overnight. Literally ordered 2single vodka, £11.60, I know alnmouth can be expensive but this was an absolute disgrace. They simply pick numbers out of the air and charge just that. Photos are of their bar area .

site_logo

robert c . 2023-07-23

MORE AT TripAdvisor

Stayed for two nights with friends, the place is a dump! Very run down, food was awful, room hadn’t been cleaned properly from last guest…. Don’t bother!

site_logo

benj298 . 2023-07-18

MORE AT TripAdvisor

We stayed for two nights. It's just horrible. Everything is old and dirty, the rooms are a mish mash of furniture that's not put together properly and haven't been cleaned properly for months if not years. The smell of cannabis on the first floor is...

site_logo

karen h . 2023-07-10

MORE AT TripAdvisor

Don't use this hotel , they are fraudsters. They took £1000 out of my husbands account,not the £200 deposit he agreed to . His bank had to cancel his debit card , he eventually got his £800 back . We cancelled our stay and to...

site_logo

OnAir52941225524 . 2023-06-18

MORE AT TripAdvisor

Despite the reviews gave it a go & went for Sunday lunch at £12.95. Choice of meat was either beef or lamb. Opted for the beef which was plentiful, very tasty & tender. Came with carrots, broccoli, cauliflower, roast potatoes & a Yorkshire pudding, all...

site_logo

Samantha M . 2023-06-18

MORE AT TripAdvisor

This place is absolutely horrendous. Popped in for some lunch today as down the side alley the beer garden looked really nice. Ordered fish and chips and it was honestly the worst Iv ever had, not only was the fish clearly not fresh the skin...

site_logo

Claire S . 2023-06-15

MORE AT TripAdvisor

booked a spooky aniversary trip for me and my wife. Went down for breakfast after the first night....the whole place was deserted (another unsatisfied guest was also waiting). after calling and even phoning!!! eventually, a young man came downstairs and asked if we wanted tea...

site_logo

drumsmarty . 2023-05-29

MORE AT TripAdvisor

Surprised by some of the reviews. Both our food was really good and good value. Service was also really good. Only negative was that the restaurant/ pub was pretty cold inside, however that is the only negative thing I could say about the place.

site_logo

Dan T . 2023-05-17

MORE AT TripAdvisor

Absolutely dreadful - please do not go! Complete rip off. Take away -was completely unacceptable for portion size, content and quality. Mix veg starter was 3 tiny samosa and 2 hash browns!! Since when were hash browns an Indian starter?! They insisted on cash. Meal...

site_logo

Tina W . 2023-05-14

MORE AT TripAdvisor

I booked the Schooner after I googled most haunted hotels in the North. THEN I read the reviews. we decided that we were going to find ghosts and that was it. Well we were met by a lovely young man who was very friendly. We...

site_logo

Q5185OXjuliej . 2023-05-14

MORE AT TripAdvisor

This place is awful. It's dirty and the breakfast was horrible. They has no understanding of gluten free. Place should be closed.

site_logo

Ktw000 . 2023-05-06

MORE AT TripAdvisor

Lovely, warm service and a fabulous Indian meal. The food was beautiful and the staff were very accommodating and welcoming. Highly recommend!

site_logo

U6156SAcatherinea . 2023-05-02

MORE AT TripAdvisor

Booked one night stay and after reading the reviews we were very nervous about our stay, however we were very pleasantly surprised...it I'd what you pay for...cheap and cheerful. Rooms clean, staff very friendly, kids loved the ghost stories. Would definitely stay again! Thank You...

site_logo

Coastal26042919734 . 2023-04-30

MORE AT TripAdvisor

Great experience nice welcome especially (amin) nice rooms and hot shower ,TV in room was good breakfast was great ,Indian restraunt at night very lovely food great service never without a drink nice atmosphere

site_logo

O9153KHjordanb . 2023-04-02

MORE AT TripAdvisor

Avoid! Avoid! Avoid! Had the worst Indian takeaway ever from this ‘hotel’. Clearly the place is close to going bust as they asked for cash and most of the menu was unavailable Ridiculously overpriced… wouldn’t have paid at all had we been eating in

site_logo

Steven G . 2022-11-27

MORE AT TripAdvisor

We were looking for something to eat around 4 on a Tuesday afternoon. The Schooner Hotel advertised food. An Indian-looking chap was standing in the doorway, and asked if he could help. We asked if they were doing food. 'Yes, until seven', he replied. 'Fish...

site_logo

Phil B . 2022-10-19

MORE AT TripAdvisor

Awful, disgusting, smelly, I am surprised this hotel has not been closed down! Environment Health should have closed this place down. Couldn't stay as so smelly & disgusting,, they refused to give me my money back. We were shown to our room, top floor I...

site_logo

W5621OZsamh . 2022-10-06

MORE AT TripAdvisor

We checked in to be given a room that had a standard lamp in the bathroom because their lightning had fallen down I went to ask for another room which I was given only to go into the new room with plaster falling off the...

site_logo

etty64 . 2022-09-13

MORE AT TripAdvisor

Alnmouth is beautiful. This hotel is not. Staff were cheerful but we weren't. The place bears a general air of neglect and in places, unless you want to watch the cobwebs dancing on the string lights, quite depressing. Shower was dirty with black mould, no...

site_logo

redcap68 . 2022-08-26

MORE AT TripAdvisor

Truly the worst Indian meal of my life tonight - nasty tasting, cheap ingredients. Only ate it because everywhere else in Alnmouth booked up. A horrendous experience. Please just close this appalling establishment.

site_logo

NewMaldenFlyer . 2022-08-11

MORE AT TripAdvisor

Absolutely appalling grubby hotel staff not very helpful no proper car park only on the street food was awfull

site_logo

O1377EBannem . 2022-07-27

MORE AT TripAdvisor

Stayed at this hotel with family to celebrate a birthday, cost a couple of grand. Worst money ever spent. Two staff trying to sort hotel rooms, reception the bar and restaurant. Questioned service as food took two hours to serve. Tables not set, cutlery plonked...

site_logo

joewS5283CZ . 2022-07-10

MORE AT TripAdvisor

Really wished I read the reviews. This hotel is disgusting. It smells of damp, Mould and stale fish and chips. The smell is so bad I have had to wash everything that I took even if it wasn't used. My room was dark and stank...

site_logo

steviemeade . 2022-07-08

MORE AT TripAdvisor

came with batter that was ridiculously thick. This meant that is was also dripping with cooking oil. The plate was swimming in the stuff. The chips were the very dark brown and greasy. It tasted like they had used the same oil as for the...

site_logo

ianhT652IX . 2022-07-04

MORE AT TripAdvisor

This place is a zero-hygiene hole run by professional grifters. Curiousity had me stick my head around the corner when I was visiting Alnmouth with my wife. First time in five years. We had a dreadful experience at this "hotel" and I was amazed it...

site_logo

VoyagerSailing . 2022-07-01

MORE AT TripAdvisor

Stained shower Asked about bar closing and he said maybe. Felt as though I was bothering him. Shower was either scalding hot or cold, there was no inbetween. Small room. Dust in all drawers. One small bar of soap and one loo roll for the...

site_logo

StuartC55 . 2022-06-23

MORE AT TripAdvisor

Walked in to be greeted by a customer who stated he did not work there and was just helping out. He told not drink from the pumps and to have bottled beer. The fridge was shocking low stocked. There was only the owner who was...

site_logo

Smiley_Carol67 . 2022-05-20

MORE AT TripAdvisor

Awful food and rotten beer on tap. All the beer needs urgent attention in the form of line cleaning or should just be used to accompany fish and chips thanks to the acidic taste. Never again. This place is no more than a wart on...

site_logo

leihsmot1988 . 2022-01-18

MORE AT TripAdvisor

Absolutely disgusting place, filthy tables, walls etc, infact everything was filthy, breakfast was rock hard mushrooms & bacon , how on earth this place is open I don't know . NEVER again 😒

site_logo

659JoanneB659 . 2021-09-28

MORE AT TripAdvisor

Decided to give this a second chance after previous ok but not great visit. Unfortunately much worse experience. Very poor service - rude, unfriendly and went to serve the man in the queue behind me (I'm female). Waited 55 minutes for fish and chips. When...

site_logo

Qbug2021 . 2021-09-21

MORE AT TripAdvisor

I've already put a post on Google and had to put one on here to hopefully shake up this "business"?? Only 2 meals ordered, 2 Naans and 2 rice dishes. 1 rice dish completely wrong, 1 naan completely wrong....the 2 curries were bland, insipid and...

site_logo

davidmT3097TE . 2021-09-06

MORE AT TripAdvisor

We had poppadoms Chicken Korma, Dansak Baji and Onion fried rice. It was quick and tasted absolutely beautiful

site_logo

Kim P . 2021-09-04

MORE AT TripAdvisor

Absolutely avoid, the food was bland, with no flavour, the chicken passanda was 90% sauce, 6 or 7 pieces of chicken about the size of my thumb nail, keema nan with no meat in it and paisty, undercooked, special rice was just plain rice, nothing...

site_logo

IndiaandI . 2021-09-03

MORE AT TripAdvisor

DO NOT GET FLEECED BY THESE THIEVES. We were absolutely appalled yesterday after receiving our takeaway from the Spice Galleon at The Schooner Hotel in Alnmouth, Northumberland. We asked earlier in the day if they did takeaways and were told to go online for the...

site_logo

Vanessa W . 2021-08-29

MORE AT TripAdvisor

Visited this week with the kids and sat out in garden. There was lots of broken glass and a mirror propped against a wall just waiting to be smashed. This was a huge risk to our kids and all the dogs that were there. We...

site_logo

traceymQ7985TT . 2021-08-27

MORE AT TripAdvisor

Popped in to eat as we happened to be passing & it wasn’t crowded. Food was ok but it took 3/4 of an hour to arrive and wasn’t complete even then. For what we ordered, the price was far too high. I hadn’t read the...

site_logo

Philbigonds . 2021-08-16

MORE AT TripAdvisor

The Schooner Hotel is perfectly placed for easy access to the beautiful beach in Alnmouth. We were very lucky to be given room 31, a dual aspect room on the second floor with a sea view and a view of the main street to the...

site_logo

Y6653CQjulied . 2021-08-09

MORE AT TripAdvisor

Unfortunately very poor quality food. I had fish and chips, batter was soggy and did not taste fresh. Asked for a pot of tea but it was served it in a glass as”that’s how they serve tea” even though I could see teapots behind the...

site_logo

bryantP6306TC . 2021-08-02

MORE AT TripAdvisor

Worst hotel ive stayed in. In the middle of renovations.no signs on walls or doors to guide you to your room. Tv not working. Grumpy very busy 2 staff. Receptionist was also the barman and the waiter. poor selction of english food at evening time...

site_logo

michaelhF8604GY . 2021-07-26

MORE AT TripAdvisor

The picture of the front of the hotel must be very old. The exterior is very run down as is the inside. After trailing through shabby untidy corridors with carpets that looked like plaid blankets, we were shown to a second floor room, 34 and...

site_logo

Dream41002823275 . 2021-07-14

MORE AT TripAdvisor

From the front looking down the left hand side of the hotel I was attracted to the outside area in the sunshine, however that was the only good part of this visit. Had to go into the hotel to find someone, very unfriendly. Asked for...

site_logo

scottie879 . 2021-06-23

MORE AT TripAdvisor

Called in for a drink, which seemed a bit pricey. Sat outside and noticed broken glass by the table. Inside the toilets were in a mess and I could've written my name in the dust on the dining tables I passed. My glass had lipstick...

site_logo

SunnyDay989 . 2021-06-20

MORE AT TripAdvisor

The worst meal we have had in a long time. I had fish which was ok, but chips very dark brown and unedibel. Husband burger burnt, stale bun and burnt chips. When we complained waiter said they were supposed to be like that. They take...

site_logo

Christine H . 2021-06-18

MORE AT TripAdvisor

Stopped n for a drink on a really hot day in June. What a mistake that was, the service was at best not very good , over priced and I had I think the worst pint I have had in a considerable long time. Add...

site_logo

rharper1 . 2021-06-17

MORE AT TripAdvisor

Not good very Basic Hotel won't be staying again should be a 1 star hotel when we Arrived the door was un locked and Nobody was there to meet us and there was only Toast and Tea or Coffee at breakfast

site_logo

774caroli . 2021-05-01

MORE AT TripAdvisor

Arrived at this place soaking wet after a walk on a rainy beach. First place we came to. Refused hot drinks despite an empty bar. No help with finding another suitable place. Left Alnmouth without a coffee.

site_logo

JuiceL . 2020-10-27

MORE AT TripAdvisor

The place was disgusting with no COVID-19 measures in place! Extremely over priced for poor service - avoid like the plague

site_logo

duncanc778 . 2020-09-23

MORE AT TripAdvisor

This is a terrible place. We were struggling to get a table anywhere and then found this place, I now know why they had plenty of tables. The drinks were so so, although no real ales on tap. I fancied a curry, and there was supposed to be an Indian restaurant as part of the facility. The prices were very steep, but I was on holiday so I decided to treat myself. £15 for a chicken madras with rice. When it came, I swear it was exactly the same as a Tesco’s ready meal that I often keep stashed in my freezer. Not only that, but I don’t think they’d thawed it out or got it properly piping hot, cause it made me need the toilet within half an hour of finishing it. Disgraceful and shameless place. Walk on and queue elsewhere if you have to.

site_logo

27darrenf . 2020-09-21

MORE AT TripAdvisor

This is what came after waiting ages and paying £23.40 for these plus a pint and a half of coke. The cold tortilla wrap contained one luke warm sliced sausage (nothing else). The whitebait had a small pot of mayonaise based sauce with it. That's it. Make your own mind up if that is fair value. The couple sitting on the next table with drinks only, who stay in Alnmouth regularly said they never eat there, "just look at the reviews"I just wish we had read them beforehand because they do not lie. Shockingly poor food and service.

site_logo

CeeCeeDub . 2020-09-21

MORE AT TripAdvisor

I wish I’d read the reviews beforehand. My husband and I were looking for a place for tea and everywhere else had queues (HMMM - I should have spotted the clue). We went in because the outside decked courtyard is attractive, with a nice view and cycle racks for our bikes.No one came to serve us (2ND CLUE!) I went inside to search out some service. Guy was deep in a conversation in the phone. He did put the phone down when I asked for two teas and filled two mugs with bags and hotish water, placing them on a tray with long life milk. I asked nicely for some fresh milk and was told rather rudely (3RD CLUE) that they didn’t have any. I said I was surprised as they are a hotel and surely serve jugs of milk at breakfast. I was told I couldn’t have any. I asked if they had any cake, there were packaged muffins and shortbread in offer. We were famished so bought one...total £6! I told the guy that I wasn’t impressed and we would leave a poor review, he wasn’t bothered and went back to his phone call. My husband and I looked at each other, it was laughable. I’ve now read some other reviews and would definitely say. DON’T BOTHER! It’s terrible.

site_logo

ChristineDaniel62 . 2020-09-21

MORE AT TripAdvisor

We only came here as it was the only place open for a coffee in Alnmouth. The approach through the arch isn't great with junk and broken remote controls strewn around. It has the look of grand plans for renovations not fully realised and therefore looking the worst for it.Their only appeared to be two staff on and one didn't speak much English. The hotel was dirty and every single table was full of empty glasses and finished meals. Some tables looked liked they'd not been cleaned in days. There was only the barest nod to Covid-19. It looked like it should be a good place, but unfortunately it wasn't.

site_logo

kharker . 2020-09-14

MORE AT TripAdvisor

Having read previous reviews we suspected this was a place to avoid if eating. However, we only wanted coffee and the outside area had nice views so we ventured in. Went to bar to order 2 cappuccinos only to be told the machine wasn't working so there was only ordinary coffee. The bar area stank of body odour and was very dark and dingy.Coffee came to £7!!!. Took it outside, had one mouthful and nearly choked!!! The taste was vile. Took it back into the bar area, and told the man what I thought of his coffee and the price being charged for it, he just shrugged his shoulders and took the cups away.NEVER AGAIN.

site_logo

JohnB076 . 2020-09-09

MORE AT TripAdvisor

We often have lunch in Alnmouth but as our usual place was closed we decided to give The Schooner a try. Unfortunately it was really quite dirty, the food was bad (the smoked salmon with brown bread came with some white sliced and rather questionable egg salad). The drinks were vastly expensive as well - we had 4 soft drinks and 1/2 a pint of cider and it cost about £20 which I thought was pretty steep. There are some great places to go in Alnmouth but sadly this is not one of them.

site_logo

EON89 . 2020-09-08

MORE AT TripAdvisor

Called in for a drink. Very expensive . Poor standards with staff. Poor hygiene of staff and didn’t wash hands after using toilets. We sat outside with lovely view on a very pleasant evening. On the floor was some glass in a pile near our seat and a lot of rubbish on floor. Ladies toilet smelt of urine . Would not go again. It did look appealing from outside, however !

site_logo

18Angieh . 2020-09-08

MORE AT TripAdvisor

Ate here last year and everything was ok, bit pricey !!Came back this year, we sat outside empty glasses on tables,wasps buzzing around !!!My friend went in ordered drinks came back with menu, I went in to order the food, there was 2 guys working the bar and taking orders, younger guy fine, older guy got a bit of a attitude, he took my order but never gave or told me to take any cultery, he came out to clear the table at which point we were changing tables because of the Wasps, he saw us moving he took some empty plates but not the empty glasses or the 1/2 full bottle of orange which was obviously attracting the Wasps, Wen he brought the food out he was very rude because we,d moved tables but he knew this but had obviously forgot, he was twisting away saying the food would go straight back to the kitchen !! He didn't bring any cutlery with him and neither had anyone else, by this point my friend had just gone to the bar to get more drinks which meant I then had to leave the food and go and get some cutlery, Wen I started to eat my food it was only warm so I had to take it back and ask for it to go in the microwave, my friend had the lasagna which was very small and came with abt 6 Chucky chips and a very poor salad, which again was only warm, it's not the cheapest of places to eat but has a nice area outside to sit,before I left I used the toilets which absolutely stunk from the outside and inside there was a bin next to the toilet which obviously hadn't been emptied all day, these things are important at this present time with the corona virus !!! I wnt be going back again after today, service was bad, food was rubbish and not worth the money, drinks over priced and the toilets needed a good clean !!!Will definitely go to the sun Inn next time as it has excellent reviews

site_logo

j_kimmins1966 . 2020-09-06

MORE AT TripAdvisor

Similary restaurants in North East

restaurant_img
2.5

29 Opinions

location-iconUnit 4B
British
outdoor_seating_129131takeaway_129131delivery_129131

We came for a quick lunch and ordered a sandwich and a salad. After paying for this we were told there was no forks for the salad and there was nothing they could do. If we had know this we wouldn’t have ordered. The staff were very dismissive of the problem, offering no help or solution. Shocking from the manager on shift

restaurant_img
3.0

427 Opinions

location-iconNE61 3DA
British
outdoor_seating_160936takeaway_160936delivery_160936

Thete for 9am, bteakgadt looked like it had been sitting hours, tasteless and only Luke warm. Mentioned to staff and was informed it had been sitting on hot plate and walked away. Very poor food for the time in morning and poor service.

restaurant_img
3.0

638 Opinions

location-iconSt Helens Street
British
outdoor_seating_174319takeaway_174319delivery_174319

No rating on rooms as we called in for afternoon drinks only.

restaurant_img
3.3

3084 Opinions

location-iconGolden Square
British
outdoor_seating_115931takeaway_115931delivery_115931

Great pub, dog friendly nice food

restaurant_img
3.5

339 Opinions

location-icon21 Main Street
British
outdoor_seating_140848takeaway_140848delivery_140848

Never in my life have I encountered someone as ill-mannered and discourteous in customer service as the blonde woman we crossed paths with whilst stopping here. Attitudes like that are something that will guarantee a customer never to return. Hopefully she can cheer up with the onset of the festive season and provide a more pleasant experience for future visitors.