Based on 500 opinions finded in 1 websites
Based on 500 opinions finded in 1 websites
Opinions
I'm a regular customer to this pub and always enjoy coming here with friends and family. Staff are always friendly and pleasant. Staff member Curtis is always friendly and helpful. He's a valuable member of the Saracen's team. Keep up the good work guy's!
Jim W . 2024-05-02
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I always feel so welcome here, the food is actually so nice. amber and curtis both have really good customer service skills. always a returning customer :)
Lauren S . 2024-05-02
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Good atmosphere, especially due to staff, Cerri, Curtis, Adam,so many I can't remember, sorry 🤣,but all make you feel welcome whatever time of day you visit.&have a laugh with you while staying professional&Always go the extra mile to customers!,There is also a new staff member,Nieve,who we know from another restaurant,who will be a great asset to an already great bunch of staff.A fun place to visit with best staff in the area👍🙂
Trish S . 2024-04-26
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Curtis, amber, Adam are fabulous!! Top tier members of the TEAM!!! Come in and they pour the best pints an also with a smile
E1794TZjordanh . 2024-04-25
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Very welcoming pub, music was good, really enjoyed my night. Curtis the barman was really lovely and helpful would definitely come here again on a night out with the girls!!
smidgey1990 . 2024-04-12
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Warm and friendly welcome as always at the saracens head, food was great and overall a lovely atmosphere to enjoy food and relax and for evening entertainmemt always a pleasure coming here to have food and drink. Will definetly recommend to friends and family and be coming back soon.
B6192AIstephanies . 2024-04-11
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Great pub for brilliant quality food and fantastic live sport. Deals to be had everywhere on loads of food and drink!!!!
benq356 . 2024-04-11
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Brilliant pub with some amazing food, bar staff were great and quick service. You can have a laugh with the staff there which always makes coming here great. Thank you to Adam especially for your great service!
Jess G . 2024-04-11
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Staff are very welcoming and polite on each occasion I've attended. Service from all is always lovely. Definitely recommend.
Kayleigh M . 2024-04-11
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Stopped by with my kids after the school run, great service by Aiden and he made the kids feel welcome too, nice family orientated pub with good food
adamc9292 . 2024-04-11
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We popped in here for a few drinks, noticed the extensive menu so decided to eat as well! we are so glad we did! for the price the food was of great quality and came to the table very quickly! I'd definitely recommend this pub and will be returning again soon!
Harrison J . 2024-04-11
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We came for breakfast and it was pleasant enough so we decided to return for tea at 5pm. It was busy and not many tables but we found a table. The team were friendly and the food was good value for money. Our chips went to another table but we didnt mind and re ordered. What was primarily important was when a local person (everyone seemed to know her and she knew them ) entered the pub with her less abled child in a wheelchair. We noticed she was already under the influence but she bought a pint of lager and played on a gambling machine with the child. The child was pressing the buttons on the gambling machine and tlher drunken carer was yelling at her to stop and shaking her wheelchair to the point, i thought young child was going to fall out. Child was non verbal but able to scream and yell. The carer was allowed to continue to drink and gamble with this child. 5 mins later the disabled child was sick all over the floor and was distressed. Many of us customers were eating and witnessed this terrible drunken carer behave this way and seeing a child be sick everywhere put us off our food and breaks your heart. I find it appalling that the lady was served whilst already drunk, the child was allowed to help on the gambling machine and to have customers see all this behaviour and shouting and vomiting, is terrible. Why enable a drunk carer to treat her child that way?! You cant control how a carer treats another but can be responsible enough as a licensed establishment, to not enable it. Won't return based on that experience as she is a local and i don't want to witness that ever again
Janine B . 2024-03-23
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Can really recommend. Amazing food and very good with allergen options and they take it very serious. Ryan was very very helpful, very friendly which made our night.
Nadja S . 2024-03-22
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Popped in on a Thursday to meet a friend. Was greeted by Curtis, he’s so lovely and made us feel so welcome. Amber served us and she couldn’t do enough for us. Food came quickly and was nice and hot. Drinks were good. Would definitely come again! See you next week 😊 x
Jessica B . 2024-03-07
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I was so welcomed in the Saracens head Shirley, Curtis was an amazing member staff and a massive asset to they team, was so welcoming and friendly , amazing service and will be going again
Gavin B . 2024-03-07
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Cracking service by Curtis, top barman, top server will always come again just for his services. The other staff are friendly too
Andy W . 2024-03-07
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Oh wow.. exceptional service my pudding was delightful and the waitresses are friendly especially Jamie (JAMIE) lovely lovely pudding
Aoife R . 2024-02-19
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Been in this pub hundreds of times- like it but there is one member of staff that is so miserable and dosnt want to serve you - you say to her please and thank you and nothing back - like you are an inconvinience- I...
Ken J . 2024-02-18
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Fantastic evening spent at the Saracens. Haven't been here for a while but will certainly visit again. Great service from the staff, especially Adam, who made us feel very welcome. Great atmosphere, and service.
Nicola M . 2024-02-09
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Amazing food and great service as well as great staff, drinks are very reasonably priced. Would definitely reccomend.
T8158ZGryanl . 2024-02-03
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Staff are absolutely fantastic!! Especially Hannah!! Had some nice food and poured a descent Guinness!! Look forward to returning!!
E1794TZjordanh . 2024-02-02
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Always found it a decent pub to come to with family and friends and to watch the football etc. Really lovely staff who are friendly and welcoming. Always enjoy the food. Great atmosphere. Best pub in Shirley!
Jim W . 2024-01-20
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Tasty and filling food. Child friendly, Nice and friendly atmosphere. Staff are very welcoming and polite.
Alish N . 2024-01-19
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All i can say is after a very long shop around shirley high street is we popped into here instead of weatherspoons and it was a better experience the food was cooked perfectly and the waitresses and bar staff were amaizing will deffo return For...
Liam M . 2024-01-16
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Thoroughly enjoyed my visit at the Saracens head !! Ellie was very helpful and friendly :) food delicious and served quickly .
lilybK3577UK . 2024-01-14
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Fabulous place to be especially with the free entertainment every weekend! Cheap and Cheerful with friendly staff and customers. Your tribute nights are fantastic! Keep doing what your doing!
Vacation192774 . 2024-01-12
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Came to the Saracens Head for food and drink. Very respectful staff I was served by cez who is friendly and polite and can pour a good Guinness!! Food was perfectly cooked will definitely be back!
Escape00862624772 . 2024-01-06
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10/10! Top service and top food! Went in with a couple friends after work for some food and drinks what can I say Alish, Curtis, Sian and Aiden was the team on tonight and the service I got was amazing a couple of jokes and...
Curtis W . 2024-01-04
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Had a memorial Mass for our Dad and some of us had decided to go for a meal afterwards so I rang asked if they had a table for nine the girl said I'll check with the kitchen? she came back and said sorry kitchen...
207elizabethb . 2023-12-18
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Went as a family 17.12.23 four out of 5 meals sent straight back as soon as served like warm some overcooked burnt this is not our first time but thought as it is local to us we would give it another go but not eating...
Rosanna M . 2023-12-18
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Went here Saturday gone, was a very very busy night at the Saracen! But it was excellent! And yet again Candice, looked after me and the rest of the party exceptionally! thank you for a lovely evening!
Beth K . 2023-10-23
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Family, and I stayed at the Redwings attached to the Saracens Head through double doors. We ate all our meals in this pub. The food was very good with an extensive menu. The decor is that of a frequently used public house. One of our...
Jan B . 2023-10-03
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Had a lovely time! Food was tasty and we all enjoyed the atmosphere. Candice was lovely and served us our food and drinks! Couldn't ask for better service.
350sameetb . 2023-09-29
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Amazing service amazing food amazing prices I really can not fault this place every time I come in for food or drinks always get service with a smile Mandy Ellie Amber amazing team!
Curtis W . 2023-09-22
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decided to pop in here whilst shopping, I had never been here before today, I was extremely pleased with my visit. I was welcomed by 3 girls whom greeted me with lovely big smiles and made me so very welcome throughout my visit. Thank you...
Ciarrai N . 2023-09-21
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Great food and brilliant staff ! Ellie was very welcoming and helpful . Overall atmosphere was very peaceful and I Would 100% recommend :)
lilybK3577UK . 2023-09-17
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Food was life changing, the speed of service left me in shock and awe, the beer was chilled to a perfect temperat
Ice-coldbevvy . 2023-09-08
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Really gone downhill- mainly staff rude and the clientele- dont even go there - people outside loud and try and scam you - terrible- what an awful place - no decent pubs left in shirley
Ken J . 2023-08-23
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I visited the Saracens head this morning and was greeted by the lovely staff. Ellie in particular was very welcoming and was keen to show off the menu. I actually ordered her recommendation of a works bap which was very nice.
JoeKeith6902 . 2023-08-17
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The atmosphere inside was so warm and welcoming. All the staff were extremely friendly and made sure we had a pleasant experience.
Bgee S . 2023-08-16
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Great service and great food, Adam Carter knows how to run a good pub! Took time out to talk which is always nice
benq356 . 2023-07-29
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This place is amazing,the food and company,prices and size of meals so good!!! Came last year like this year staying above the pub,first class all the way
Meander16696374968 . 2023-07-26
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Great atmosphere, amber provided speedy service with a smile and got the correct drink when it is normally wrong
Ice-coldbevvy . 2023-06-30
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Busy but lovey food! I came in with my family to take advantage of the 40% off deal on main meals, the guys working were busy but the food still came out piping hot and all round excellent service from everyone
adamc9292 . 2023-06-30
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Had a big chicken salad and garlic bread and a pint. Great food and nice staff would come here again. Very cheap and cheerful land nice atmosphere
mrarmitage . 2023-06-21
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Lovely pub friendly staff , food always cooked lovely well presented.... staff always cheerful and happy and always laughing amazing team
louise h . 2021-11-14
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Food was really good, friendly bar staff Hannah, Sophie and Olivia were really welcoming! Will be going back soon!
lukemS8175XU . 2021-10-31
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Staff always working so hard. But also nice to see them all get on with each other and have a laugh. Really relaxing and felt at home. Shout out to hannah and sophie for making conversation and being do friendly! See you soon!
sarahsA3056SS . 2021-10-31
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Lovely friendly atmosphere , well presented food cooked well . Lovely staff always smiling and cheerful .. Sian always happy to help keep up the good work
louise h . 2021-10-09
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Best restaurant in Shirley, best team and great food! Always so welcoming and tidy! Never been let down by this restaurant, and the food is just superb. Great value
SLH152021 . 2021-10-09
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I visited this venue few days ago and I enjoyed my visit good choice of spirits and food was fab. Trudy stood out to us as she was really welcoming
202sianf . 2021-10-09
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We were looking around the High Street as not from around the area and we popped in to have a spot of lunch. The interior was bright and a warm welcome was given by staff. The food was prompt and tasted great. Lots of choice and alternatives. Great atmosphere.Will deffinatly be going backSharon
stenson70 . 2021-10-05
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Good pub friendly staff Adam was so poliet and full of energy We glad thay have entrainment back on as well
Stev866 . 2021-10-03
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Really enjoyed my time there with my family. Charlie was an absolute star, she worked really hard and ensured my family had a great time.
O5430ZCjoshuap . 2021-09-22
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What an absolutely wonderful women Charlie is, she works so hard, always very polite, and friendly and goes above and beyond for customers
Q7092NCjackiea . 2021-09-19
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Regularly dine here with family and am never ever disappointed by the food and service! Their fish n chips dinner has yet to be beaten by anywhere! Even Whitby doesn’t come close! Compliments to the chef! Lovely calm relaxed atmosphere and well spaced out tables! Very friendly efficient staff, especially Jade and Ruth who always look after us well!
Soosclk . 2021-09-17
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Went with family food was lovely and was served by Charlie she made us feel very welcome and was very polite, answered all our questions
Miaallen3 . 2021-09-16
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Visited the saracens head for the first time, and Owen made us feel so welcome. He gave us a bowl of sweets and made us smile from the minute we walked in with his charm. Would recommend visiting this pub! What an absolute little star this man is!
DebbieBeckey . 2021-09-10
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Food was really nice and staff lovely. Had the sirloin which was cooked to perfection!! My friend had the clucking hot stack she really enjoyed. Im fussy when it comes to food and was not really expecting to enjoy as I’m a little snobbish when it comes to food. So well done
Navigate10497929140 . 2021-08-18
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We visited on Saturday ,late afternoon. The Restaurant area was fairly quiet .We ordered drinks at the bar on arrival and was served by a friendly member of staff who told us to help our selves to any table we wanted as long as it had the white sign on it that read and i quote :- This table is clean ,sanitised and ready for you to enjoy . Well i regret to write that many tables had this sign on and many tables( more than 5 ,we counted) were dirty , with food and drink spills on them and even glasses were left on some . What a farce leaving such signs around . We overheard someone else complain about this too .Obviously this establishment is in no way taking hygiene seriously during a pandemic . Something is seriously going wrong here ,why are the signs not being taken away at the time of serving and being put back only after the cleaning process has taken place, it really is that simple . Very worrying , To summarize :- Staff friendly , Food decent for price paid . Covid measures truly awful ,and it's also in great need of redecorating ,the restaurant especially looks very tatty again now in places ,a lick of paint is desperately needed.
SolihullTac . 2021-08-03
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Fantastic food that was well cooked and presented really well. Good value for money and definitely reasonable priced. We all had puddings which were lovely. Could have a bit more variety on the menu but over all really excellent place.
213craigs . 2021-07-31
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Good value for money. I had the mixed grill and it was really tasty. All the staff were friendly and helpful. Would recommend. Will definitely be going back.
470fionat . 2021-07-29
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Only had a short amount of time on my lunch break so popped in here, the hunters chicken super sub was delicious and fresh and the Pepsi max went down beautifully on such a hot day. Max was very friendly and knowledgeable and i believe it was Stewart who cooked my lunch. Overall great place great staff great food and didn't have to wait long at all. I will definitely be back with my family!!!!
charlesbA5780LJ . 2021-07-21
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It had been a while since we’d been here. Food was well cooked, plentiful and well priced. It was fairly quiet when we visited and staff were welcoming & efficient. Waitress called Jess served us & she was so friendly, she made our visit memorable. Hope to see her again when we return.
DebPez . 2021-07-18
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Beautiful meal the mixed grill was fabulous and the steak and prawns on a skillet was absolutely gorgeous. Great service and Adam the manager was very welcoming
mrarmitage . 2021-07-16
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There is a bar lady called Shannon. She is mew and is a absolute pleasure to be around. Smiley face (even through a mask you can tell she is smiling) very friendly, polite and cannot do enough for you! Wish every staff member was as friendly and as memorable as Shannon!!!! She deserves a pay rise! New girl and will go far
mariesC5425KX . 2021-07-10
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I enjoyed a steak and beer. Very satisfied will be going back. Also friendly staff and good atmosphere.
mikal123 . 2020-11-17
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Came here with the kids and it’s fantastic value and the food was amazing. Ami dark hair served us and was lovely and made us really welcome we will definitely be back and a special thanks to Ami (dark hair with a glitzy mask)
mrarmitage . 2020-11-03
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Food was served promptly and very fresh. Service by jess was very friendly and attentive. She could not do enough for us and her personality made our evening. Also the service was very covid safe and put our minds at ease. We will definetly be returning and hope to receive the same memorable service.
niamho920 . 2020-10-16
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atmosphire was good good food went for my moms birthday meal with my brother & his wife waitress was exercelent
Neil W . 2020-10-07
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Tried everywhere to have a family lunch but had no luck until we came here.They had no issue with a family of five and was shown straight to our table. Our server called Max is absolutely lovely, kind, pleasant and very helpful. Food was delicious, freshly cooked, roasting hot and really hit the spot! Five Star treatment.
katecK383KT . 2020-10-02
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Not the usual establishment that I would dine and drink at but I’ve been here a few times now and have no complaints about the place. The menu is very vast and there is something for everyone on it, food quality has always been decent especially for the price you pay. Staff always friendly and helpful, service always nice and quick and they are clearly taking Covid-19 restrictions seriously. SkySports on the tele and the ‘regulars’ in the bar area are friendly and welcoming. Can’t fault the place and will be back again.
JasonBFC1887 . 2020-09-25
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I'm not normally one to do this sort of thing but I felt compelled to after my visit yesterday.Being dubious about safety due to the current circumstances the staff here were amazing and could not do enough to ensure our visit was safe and first class. Max Adam and Simon were true professionals, making time to talk to us even though they were fairly busy.The atmosphere was amazing and the food was to die for, succulent steaks and the chicken platter, just wow!!!I can't thank the manager, bar and kitchen staff enough for making my birthday night out/ meal truly memorable for all the right reasons.
bluzulu75 . 2020-08-21
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Visited here on 12th August 2020. First time away from home for 10 years. Food was undercooked and bland. Gutted. Was really hoping for proper meat from the grill but most seemed processed and tasteless. Sorry I never complain
kazzer759 . 2020-08-13
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I recently visited here it was a pleasant experience I was greeted on the door very professional with the COVID situation, was seated and was served at the bar by very friendly staff lots of choice of cold beverages I will be returning
SAntoniaFlannagan . 2020-08-03
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Lovely night here on a Friday night whilst visiting from Newcastle.. Nice cheap drinks & lovely people. Met a guy in there who was a localer and we had a quick go on the swings in the local park at the back of the pub because my friend took a guy to our hotel room and cutting a long story short I’m now nearly three months pregnant. If I have a girl I’m calling her Shirley because of the great time I had. Was going to call them Saracens but that’s weird. Anyway. Highly recommend this joint. I loved my Smirnoff ices and build your own sundae.
Mandympo4u . 2020-03-14
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Great place the staff lovely looking after me the lady bouncer is legend and Roy great atmosphere great food good bar staff
G7637QPmichaelb . 2020-03-07
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We had a great night .Great atmosphere. Fab food.The female door lady was very polite,friendly and welcoming. She is a credit to your establishment
Cain95 . 2020-02-17
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Today I visited the saracens head for some lunch with my sister and our children. I had the chicken platter and it was superb, my sister had the triple Hunter which was also amazing! I chose the toad in the hole from the children’s menu for my son, which came with chips and peas for just £2.49!! Really great quality for money. I was served by a lovely young man called Owen who was very attentive and I will definitely be returning. Great job guys
RebekahJax . 2020-01-22
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The other day I was looking for somewhere to get my head down and do some work whilst having a bite, I came across the saracens head on Shirley high street and I was most pleased by my experience. I ordered a classic bangers and mash and it was more then satisfying, the young chap who served me ( by the name of Owen) was more then helpful, he made me feel like I was the only person in the establishment, his blue eyes was mesmerising as I tried to pull myself together to make my order, we both giggled as I ordered the ‘sausage’ and he even let of a little wink. Will definitely be returning and not just for the food. 10/10 all round!
69jonni . 2020-01-19
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Great value and great service. Food is always prompt. Coffees are brought over for you and everyone is very friendly here.
QueenBeEeeeeee . 2020-01-17
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Really good food for your money. Nice setting in the middle of shirley. Great service from the staff. They are efficient and friendly.
Lesliebbbbbb . 2020-01-13
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This is, without a doubt, the best place to get fish and chips in Shirley. We've also had burgers, and bangers and mash. All were great. Good service and great value for money.
Dr_Jones26 . 2020-01-06
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We visited the Saracens head in mid November for my Mum and Dads 50th Wedding Anniversary. The food was absolutely delicious and the venue was cosy and vibrant with energy as always! The beautiful Terri served us and she was fantastic... however it was Billy the cat that stole our hearts! A truly special evening - 10/10
beckywZ6850VC . 2019-12-29
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Has a fantastic Christmas dinner. Would recommend it highly for Christmas dinner, great food, great staff, great service and best of all no washing up.
amyhaines . 2019-12-25
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The Saras is typical of a chain pub. However considering this the food is good, we especially enjoy the brunch grill. Its good value for money. Service is adequate nithjnv special, but a handy place to get a good value meal.
RogerRFC . 2019-12-21
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I came here for food with family the food was excellent but cheap we was served very quickly and had the most enjoyable table service also the male and female that are on the door need to praised it was the best welcoming iv ever had from any door team firstly the female door staff was very polite and had excellent customer sevice she held the door for everyone and always had a smile but most of all both was on the ball still and made u feel safe hope to c u all again soon saracens
494ollyp . 2019-12-15
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Good value for money Great food lush steak and kid friendly will certainly go again soon cheap as chips
mrarmitage . 2019-12-04
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Called in for a few drinks, busy place on a Friday Night, nice atmos, table could have done with a wipe down.
MJGUK . 2019-11-30
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(On behalf of my father) Booked a table online to visit the Saracens head. When arrived Owen seated us at our table. An absolute gentleman, we have never received such amazing service from a pub! We ordered straight away and the whole team were a joy to be around. Red headed lady Laughing and joking and bringing a positive atmosphere, something was missing from our meal and Owen straight away proposed a conclusion and nevertheless we had a wonderful evening. Can’t thank the team enough.
RobertW1967a . 2019-11-21
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Me and my family came for a Sunday lunch. The Saracens Head is a great place to eat and have a few drinks. Great value for money and staff are amazing. Thanks for a great time.
LouiseRich1981 . 2019-11-03
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So, we went out as a family and on the way home said let's eat there.
. 2019-10-25
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The bar staff were were amazing as normal helpful and always laughing max and Adam made the visit enjoyable and the entertainment was extremely enjoyable as always. 10/10 experience would recommend to friends and family.
mulholland12 . 2019-10-12
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Making this short and sweet unlike the food here!
iateyourfood . 2019-10-03
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All the staff were lovely and helpful! Great value for money especially the food. Thank you for a great night of entertainment what a great performance and atmosphere. Everyone was having an amazing time it was like the good old days. Will be back for our three cappuccinos soon.
QueenBeEeeeeee . 2019-10-01
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We came to the saracens head for my sisters birthday meal on Saturday 7th Sept. The meal was lovely the staff were really friendly and helpful. My dad forgot to put his registration in the computer at the till and ended up with a parking fine. Lee was very helpful in sorting this out for my dad within minutes of us asking for help. Would highly recommend a visit when in Shirley. Thanks again for a great time and all your help
Jennifer L . 2019-09-16
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Popped in the bar for some food and a drink. There was sports on the big screens,lively atmosphere,but friendly. All was acceptable,service,quality and value were good.
tim r . 2019-08-18
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Popped into the Saracens during a shopping trip.The car park at the rear of the pub is free to anyone using the pub as long as you enter your registration number into the machine which is on the pubs bar. We were amazed that we could get a cheese and Heinz baked bean jacket potato with side salad and a large glass of Pepsi Max for £3.99 per person. When our order arrived it was a good portion and very tasty. The staff were very friendly and fun and the general atmosphere was relaxed. The only down side were the toilets which could do with a spruce up. Will defiantly use this establishment again when shopping in Shirley.
dmunnir . 2019-08-13
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I was expecting an exceptional meal from the Saracens head as meals here were always praised by the locals. Yet, my grand parents came to Shirley to visit for the first time and decided to go to the restaurant expecting a nice meal. We ordered ; gammon chips and Egg, burger and chips, chicken stack and chips, mixed grill.... With... Chips.
sourdough62 . 2019-08-01
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Ordered a Tuna Baguette & a chicken wrap at 12.55pm both with chips and salad
Johhhhhhhn . 2019-07-30
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220 Opinions
I went to this pub last night with my wife last night. It was a very enjoyable evening. It is a very old place but beautifully kept, comfortable and clean. The locals were very friendly. We decided to
porksaladoldpaycookedsteakdadladyburntroastchicken375 Opinions
Ordered food via Justeat. Asked for sirloin steak medium rare, it was well done and at one end it was burnt. The other steak mentioned comes with peas onion rings etc. As I'm gluten intolerant and int
porksaladoldpaycookedsteakdadladyburntroastchicken