Based on 1.979 opinions finded in 2 websites
Based on 1.979 opinions finded in 2 websites
Opinions
Came here for breakfast service was fabulous. Breakfast was gorgeous . Anne very good at her job, sociable and efficient . Thank you will definitely visit again
Toni H . 2024-12-19
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Anne was professional and kind & looked after us with a great breakfast and a pint
JASON ISDALE . 2024-12-19
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Anne’s service was very good. food came out very fast, and was very nice.
alfie smith . 2024-12-19
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Was here for my works Xmas party. Great time had by all. Excellent evening 👌👌👍
Derek Williams . 2024-12-18
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Served by the always delightful Derek!
Grey Robinson . 2024-12-18
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Served by the always kind and helpful Derek!
Sam Robinson . 2024-12-18
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Excellent service from Anne woukd definitely recommend
Barry Keyes . 2024-12-17
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Anne was absolutely lovely , made my day by checking my age lol , brilliant service , lovely food and drink
Indica Campbell . 2024-12-17
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Ann gave us brilliant service! Was really good for myself and the family and offered to help in anyway.
Matthew Barber . 2024-12-16
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Lovely breakfast. Anne was very friendly and welcoming!
Andrew Barber . 2024-12-16
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Derek was very helpful,very impressed with the breakfast,will be coming again
Nicola Gornall . 2024-12-14
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Breakfast was wonderful and the service from Anne was exceptional
Sam Maddocks . 2024-12-13
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Anne was very helpful and pleasant. The breakfast was great quality for the price. Would recommend
Mark Maddocks . 2024-12-13
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We love coming for our lovely hearty breakfast and Derick always welcomes us with a smile and great hospitality 10/10
Cheri Allen . 2024-12-12
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Wonderful breakfast 12/12/24, and the host was very friendly and pleasant.
Gary Jakeman . 2024-12-12
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Absolutely amazing breakfast. Anne was fantastic, her customer service was top class! Will definitely be returning very soon.
Aaron Bick . 2024-12-12
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Place is beautiful, food is amazing, and the staff do a brilliant job. Anne was fantastic and so helpful and kind.
Emma Dent . 2024-12-12
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And looked after me today lovely breafast
Dada Ronke . 2024-12-12
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We came here in December just before Xmas, we had a great breakfast and coffee. Brilliant service from Anne, and we’ll return again
Richard G . 2024-12-11
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Thanne and ashley e food and service was amazing,anne and ashley were the best .
Andrew Saunders . 2024-12-10
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Anne is so professional every time we visit the mason arms Solihull. She makes us so welcome! She is an asset to your pub . Thank you!
Andrew smith . 2024-12-10
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Always enjoy visiting here with my fiancé and occasionally the children! Anne is extremely welcoming everytime she always goes the extra mile and is very attentive - she’s a true credit to the team!
Nadine Prankard . 2024-12-10
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Anne was amazing the food was great big up to Ashley our waitress,breakfast was lovely
Steve Taylor . 2024-12-10
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Derrick was amazing and bfast is always the best
Ryan . 2024-12-10
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Having been before, suggested to the team to go here for breakfast. On arrival greeted by Anne on the bar with a smile and a warm welcome. We placed our orders, about 15 of us, service was quick and food was nice and fresh. It was a pleasure to eat here. Will return
Darren B . 2024-12-10
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Anne was great and Ashley too Great bfast
David Wood . 2024-12-10
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Enjoyed the food, the beer was good and if you like football then having three matches on screen simultaneously will float your boat
niall ogrady . 2024-12-08
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Great breakfast & served by Derek who was absolutely lovely.
Katie Smith . 2024-12-02
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When my family and I had visited the masons we had been served by Nick, he was very polite, chatty and had served with efficiency. The food that we had was excellent.
Ben D . 2024-12-02
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Had a wonderful time booked in for a catch up sessions with some old friends great service and incredible staff. They gave us a lovely section around the front where we were able to talk and have our own bubble to hang out in and the service on the front bar was wonderful
Hh L . 2024-12-02
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Excellent service from the lovely Anne
Dan Cave . 2024-12-02
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A multi generational family breakfast for 18 relatives. Great food, service and value.
Noreen & Keith Holdsworth . 2024-12-01
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Excellent service, value for money. No lock on disabled toilet door, it's been two weeks and still not repaired. Excellent breakfast, fast service, lock has been replaced on disabled toilet, thank you.
Beverly Needs . 2024-11-29
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Always a good place to visit, plenty of screens & a great pint of guiness..!
James Kenny . 2024-11-19
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Myself and my family went to the masons arms for breakfast this morning and the service from the blonde haired lady was fantastic, really friendly and welcoming. We had a full breakfast each and it was lovely .. we really liked the sausages they tasted really fresh. Will definitely come again
Jacky A . 2024-11-06
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Derrick provided us with great service and all the staff are generally so friendly. The food is always good and so cheap compared to everywhere else in Solihull especially when your feeding a family. I love its old world interior which helps create a great atmosphere.
Bandit Mat . 2024-11-01
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Derek was amazing and polit e. Food was great.
Adam Thomas . 2024-10-31
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Derick was amazing…. Perfect service… spent 20£ in here looked after soooo well !! Thanks derick !!!
Katie Brown . 2024-10-31
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We work local to this place & the breakfast is awesome! Anne is always amazing and welcomes us every week 👏🏻 we will continue to come back
Allen G . 2024-10-25
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Came in for a breakfast. Lovely meal and great service from Josh
Andy . 2024-10-25
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Had a lovely meal with my partner the food was amazing and the drinks was well priced this may be my new local pub as it offers everything
Jojo19801982 . 2024-10-25
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Came in with my family for a birthday night out and all the staff was really helpful and friendly we had the best time and will be returning in the near future
Oliver D . 2024-10-25
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Great food and lovely service. Would recommend to anyone looking for a lunch and a good time. Good atmosphere and very easy to get to .
Joseph P . 2024-10-25
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Always a great pub to visit when the sport is on. The staff are lovely and friendly, and there’s always a good atmosphere. We will be back again soon!
Michaela Evans . 2024-10-25
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big shoutout to Anne brilliant service again with a smile and very welcoming . Will be back again
Michael Gardner . 2024-10-23
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Happily spending loads of money on nice drinks and food whilst listening to decent music and enjoying the atmosphere because all the football with the booming commentary, that you can barely hear anyway, had finished… Then they put on Bournemouth v Arsenal because one person asked. We’re in the West Midlands, not the south! Play music!
ax . 2024-10-19
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One of the most disgusting service and felt very uncomfortable
Solaiman Marrakchi . 2024-10-19
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I used to love it hear not any more the guy behind the bar was great could n9t fault him and they lady that brought the food over was so lovely but one member 9f staff ruin the experience all together. Went to ask for a take away box before I even opened my mouth she told to go else where I sa8d all I need is a takeaway box and she told me to go somewhere else. Then when I asked for her name she decided to raise her voice and told me she not rude. Not the best experience and put a real downer on it
Hugo Brown . 2024-10-17
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Great food, great prices. Drinks menu doesn't have prices for some reason but they're cheap anyway. Definitely recommend 👍
Adam Lane . 2024-10-14
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Anne was amazing and quick with brilliant service and made our experience lovely
Matt Wright . 2024-10-04
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Great time! Anne is a really friendly and lovely bar tender!
Eleanor Hussey . 2024-10-04
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Great experience here and helpful staff.
Joseph Powner . 2024-09-28
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Extremely rude bar lady questioning my identity. Was spoken to in an appalling manner when I simply wanted to order a drink. Would recommend everyone to avoid! Unless you want to be spoken to like a piece of dirt. 0/10
C M . 2024-09-27
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Derek was extremely kind and patient with my elderly mother
CARL HITCHINS . 2024-09-26
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Loving how great Derek remembers us and everything we eat and drink. We love the masons Arms
Hazel-marie Poole . 2024-09-26
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Always a lovely warm welcome and Anne always looks after my mother in law and takes the time to chat and make her feel welcome. Food is great and we come every week.
Maggie Hitchins . 2024-09-26
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Great staff , especially ann the saint
HRC . 2024-09-25
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I went to mason arms today and got served by the beautiful Anne she gave us 5 start service and I really enjoyed my visit here would defo recommend and ask for Anne if you come x
harry ellis . 2024-09-25
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Lovely pub, Anne is a wonderful member of staff, always nice and full of joy. Excellent customer service!
Louis Wright . 2024-09-25
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I came to Mason‘s today after finishing College i didint want to go to McDonald’s? So I wanted a drink and some food? I ordered the pepperoni pizza and I really enjoyed it. It was excellent. I was served by Ben. He was very nice and friendly, the kitchen team who cooked it Ollie and Jodie I told him the pizza was really nicely and they’re very very grateful. I had a lovely day and I always like The masons and I will be back ❤️👍🏻👍🏻
Billy James . 2024-09-24
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we booked a space for a gathering after my friends brothers funeral and I just need to say a massive thank you to Anne for making it so lovely she was a star from the minute we walked in the service was 10/10
Alison Arrowsmith . 2024-09-21
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Always nice and chilled in the day time for a spot of lunch and a few drinks. Reasonable prices and friendly staff.
Chelsea Smith . 2024-09-09
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Lovely service great door -derick
Dylan Bradley . 2024-09-06
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Brilliant atmosphere very nice little pub with an amazing beer selection, Anne was such a lovely lady and really compliments how the place is ran, Brilliant place.
george jones . 2024-09-04
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Derek was wonderfull ...great service...breakfast was beautiful...will definitely be returning !!
liam mckenzie . 2024-09-02
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Great place beer good food good price where can you get fish chips mushy peas 10 95 for 2 people great
stephen hollingsworth . 2024-09-02
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Didn't eat here but a nice vibe in here and the patio area is great out back for a quiet drink in the sun (when we get it).
Gemma Rose . 2024-08-28
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This is the first time we have been to this pub, and although the pub is great with lots of screens, our experience was ruined by a member of staff. The behaviour of a tall blonde member of staff working in the afternoon on Sunday 25th August was unacceptable. When we arrived I ordered 2 pints of Madri. The above member of staff served me. After pouring a 1/4 of the pint, she muttered 'change the barrell' and walked off. Came back after a few mins and then continued to pour the new barrell into the same glass. This immediately rendered the pint flat. I asked for it to be replaced, no acknowledgement and then poured another. Fine. Then.. I realised the pub were offering a free drink to sign up so I did. Went back to the bar, same girl served me. I ordered two drinks. The code didn't work.. I was told it had been used! This was not possible, it arrived 10 mins before I tried to use it.. but clearly a fault with the system meant the code couldn't use. The way the girl managed this situation was awful accusing me of having used it before. So two wasted drinks. Then.. my partner went up to and in arrogance the same girl poured thr same two drinks again(for us) not realising that her colleague had served!! So another two wasted drinks. She then stormed in the kitchen banged a few things round and disappeared. So as a result of such poor service and the attitude of this one member of staff on 3 occasions was unacceptable and resulted in 5 wasted drinks overall. Finally we were watching the F1 with commentary in just the one section of pub we were in (the rest was showing the football) but then a group of locals obviously requested the sound be switched to the football. Irrespective of us. So didn't feel particularly welcome and won't be returning.
Mark P . 2024-08-26
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We love this place the staff are amazing the food is great and the atmosphere is great
Becky Anderton . 2024-08-26
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Good pub, lovely staff. Footie too.
T GGT . 2024-08-25
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Derik was very polite and helpful
Aaron Rowland . 2024-08-23
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Derek was an amazing helper, she was very kind whilst workinh
Kngzzy . 2024-08-23
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Derick served us breakfast today and she’s really lovely, gave us the best vibe and great start of the day. Thanks guurl, see you soon xx
Anastasia Tudor . 2024-08-23
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Anne is a brilliant bar person friendly and always happy
Andy Hall . 2024-08-23
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The staff anne and team and breakfast are second to none
andy mahoney . 2024-08-23
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Amazing visit, fabulous breakie, value for money and particularly Bowled over by Anne , who was so efficient and such a kind and professional person. We will be returning. Thank you Anne , you are a credit to the team Nadine
Nadine B . 2024-08-22
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Derek served us, he's so polite and friendly. Food was great.
Nicky Goddard . 2024-08-22
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Deric was so helpful and lovely and the service was impeccable
giorgia grace . 2024-08-21
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derek was really helpful and a kind server
Bella Jones . 2024-08-21
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Derick was very helpful and lovely. Had a lovely breakfast
Grace Kelly . 2024-08-21
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Great pub for lunch and drinks. Would definitely recommend this place. Sean went above and beyond to look after our booking.
mat bacon . 2024-08-16
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Very pleasantly surprised on walking in here. Huge pub very well decorated with ample seating inside and out. Drinks reasonably priced, food looked good but I didn't have any. Atmosphere is good, music on top plus TVs around showing live sports. Worth a visit if you are nearby. Best pub in solihull.
Richard Hall . 2024-08-11
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Working away in Solihull for 4 weeks and popped in a few times, just for a beer (although the food looks banging- will review when I've tried it). Staff are so friendly and welcoming and the beer is on point. Evidently a well managed establishment. Clean & very organised. Calista is an absolute asset! The lady never stops and is always so welcoming and chatty. Only place I'll come for a decent beer in Solihull. Thanks so much to Calista and her team for always being so lovely and making me feel so welcome! 😊
Charl F . 2024-08-05
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Fantastic food fantastic atmosphere fantastic staff
Scott “F8” Casey . 2024-08-04
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Had a great afternoon here. Sat in the garden, couple of glasses of wine, chilled. Fab. Thanks for quick service. Only negative comment is please sort out your ladies sanitary bins. I told two different members of staff today that there was an issue and nothing was done in the 3 hours we were there. Have some pride!
Julie S . 2024-08-03
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We think the Anne is great! Breakfast is the best
Jordan Underhill . 2024-08-02
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Masons breakfast is the best we love Anne
Lee Underhill . 2024-08-02
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Great value place for breakfast or lunch in Solihull town centre. Appetising choices be it full English breakfast or superb fish & chips. Lovely friendly courteous staff. Great value lunchtime menu. Thanks as ever to Annie - always a joy to see you.
Roger M . 2024-08-02
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Extremely good value fixed price lunches. Fish & Chips plus the Gammon is lovely. You won't find better value in Solihull Centre. Staff are excellent, efficient, friendly & courteous. Particular thanks to Annie - always a joy to see you.
roger m . 2024-08-02
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Delicious hearty breakfast! Served by Anne who is absolutely lovely! Really friendly and looks after you well!
Tina Paish-Steer . 2024-08-01
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Anne is amazing she is so good at her job
Hayley Turner . 2024-08-01
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Derek- our server- was so friendly, Food was delicious, cooked fresh! Lovely building, very good range of drinks and original food, not the normal pub grub and really good value for money. We will definitely be back!
em peace . 2024-08-01
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July 2024 So I have been back to The Mason Arms with friends for a breakfast, to prepare for a day of shopping. Again was served by the amazing Anne, she is so engaging, nothing was too much bother. The food was served in very good time, looked and tasted amazing. I can’t recommend this pub enough. Big thank you to Anne Went for a quick bite to eat today, amazing breakfast, fantastic value and wonderful staff. Served by the joyful Anne. Would highly recommend this little gem of a pub
Deborah Hughes . 2024-07-31
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Server by Anne today great service lovely breakfast
Lesley Evans . 2024-07-29
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Me and my mom came for dinner which we were very impressed with. I want to say a massive thank you to Anne for your help xx
Jade Evans . 2024-07-29
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Loved the service and experience, thanks Anne
Paul Haslam . 2024-07-29
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Exceptional service from Anne who was really helpful and welcoming, great breakfast too
Tj Dowling . 2024-07-29
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Derek served me today. Lovely person, very friendly, excellent service.
John Gale . 2024-07-29
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Great food, welcoming staff and fast service
Diane Brooks . 2024-07-22
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Solihull lacks lots of decent pubs. But this one sits near the top of the ranks in tje town centre. Food is decent for the price and what you'd expect from this setting. A good range of beers, entry through to craft. £3.50 offers on Madri and Punk IPA pints (5pm-8pm I think). Always enough staff on the bar so you're never waiting around. Also a brilliant spot for sports because of the amount of screens. Lots of menus which make drinks and food offers visible.
Matthew Roberts . 2024-07-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1362 Opinions
My husband and I along with 2 other family members visited Nailcote Hall 20th December for the Abba and dinner party night. Although I was originally happy with the price of £59 each for the dinner and show must say that we were dissatisfied with the overall experience. Arrived at 7.30pm as advised but no-one to greet us on arrival just a board with your table number on , the marquee lacked any atmosphere and was also quite cold and several people had to put their jackets on . There was no decoration on the tables and the dinner was edible at best and it took a long time to be served. During dinner we expected a DJ or some music or just something to do whilst waiting for individual courses. No DJ or music for what felt like a very long time and everyone just looking around waiting for something to happen. When the DJ arrived he put on some very quiet music and dissappeard. It wasn't until the meal ended that Abba came on and we actually felt sorry for them performing to a very flat / none existent atmosphere. Going to the pop up bar for drinks was a joke, only 1 person serving so took ages to get served and at between £35 & £37 for 4 drinks was an absolute rip off , 1 bottle of proseco £40 is beyond ridiculous. We appreciate hotel drinks prices are inflated but these were above the current market prices. Also no table service whatsoever including the coffee at the end of the meal which you had to get up for and serve yourself. I would recommend that the organisation of such events is looked at as this could have been much better without incurring any other costs for example the DJ appearing sooner and actually getting the guests in the party mood or just something to look at on an empty stage. Also we have been waiting for a general email asking if we enjoyed our night etc or would we like to review but no such communication. I will summarise by saying we will not be booking another of these events. That was our first time and now our last , definitely not what we expected.
425 Opinions
Had a sandwich lunch with chips It was really lovely and fresh very filling and with a garnish Scummy!
1656 Opinions
I can’t thank this establishment enough as I recently frequented it on the occasion of my wife’s ‘wake’ Despite the difficult circumstances the staff were faultless and the afternoon went as well as could be expected It was chosen due to remembering more happier.times with my wife Kim and I had visited the Lakes for various tribute nights
2696 Opinions
Tuvimos una gran noche para 17 amigos en la granja el sábado con su menú festivo. La comida era excelente, abundante y con un gran servicio a la altura. Reservamos con 6 meses de antelación y reservamos la zona de entresuelo que era ideal para una experiencia gastronómica privada, pero con un ambiente de pub y DJ para establecer un ambiente festivo encantador. Gran valor también. Gracias a todo el personal de la granja por hacer de ella una ocasión memorable xx Al & J xx
1812 Opinions
The hotel is ideal, the rooms are comfortable and the food in the restaurant is delicious and the staff are very attentive. A word of warning, book direct with Strawberry bank to get free parking!! Booking.com charge £10 and it's not very clearly stated!