The Sanctuary House Restaurant in City of London, Westminster - Phone Number, Reservations, Reviews

Rude staff intimidated my friend and upset them. Requested an incorrectly described meal to be sent back then proceed to argue aggressively with us for nearly half an hour. Service should be lower than 0 stars for this experience, won't be returning which is a shame as live nearby

Could not have asked for a nicer or more convenient location to stay on our trip to London! The staff was incredibly kind and accommodating, especially Vic in the pub. Our room was a good size for two, with a small couch and comfortable bed. The hotel provided milk, coffee, and water in the room as well as a hair dryer and fresh towels as needed. I loved that the plugs by the bed were USB-friendly and that there was a switch for the whole room by the bed! Very nice touch. Everyone in my party (3 rooms, 6 people) were incredibly pleased with our rooms. Breakfast each morning was delicious (I recommend the Eggs Benedict or the Full English). Location was stunning, within walking distance of Westminster Abbey, St. James Underground station, a little further to Trafalgar Square, and more. Also within walking distance of many coffee spots (Pret a Manger and Costa) and other pubs if you need variety (like Blue Boar or Adam and Eve). We felt incredibly safe walking around during the day and night. Plus, the little mints at the front desk were delightful. :) We would highly, highly, highly recommend this hotel and pub to anyone visiting London!

The nicer place to eat and sleep,highly recommended by me, 👌

Very good expérience and good french waiter

Amazing hotel with the perfect location! Staff is equally amazing!

Excellent location. A hotel with a style that combines classic and modern services.

Prices were very reasonable, ale and food were great along with very friendly/attentivr staff. Definitely recommend

Worst breakfast Ive ever had , was cold undercooked toast came out 10 mins after I finished my meal , only ate it because I was starving and it had cost £15 , avoid

The rooms, restaurant and service would suggest a higher Star rating than it actually has. Well done, team! It was a great stay in the heart of London.

Absolutely 5⭐️ and more!! We had a wonderful evening at the Sanctuary House Pub last night, perfectly capped off by the England Euros Quarterfinal win! The staff were fantastic…welcoming, friendly, attentive, and kind. The pub was super clean as were the restrooms. I had made a reservation earlier in the week to be sure we had a table for the game and for my visiting sister to get to experience the match and pub atmosphere. The Sanctuary House did not disappoint on either. The food was all superb! I can’t recommend the Chicken, Bacon, Leek Pie enough!! The Fish & Chips and the Fish Pie were also given top ratings by my husband and sister. The beers were perfect and we had a wonderful evening. We haven’t been to a Fuller’s yet that wasn’t fantastic and we can’t wait to return to The Sanctuary House again!

Stopped to have some British fish and chips and it didn’t disappoint. From the moment we arrived until we left full and happy we were well cared for. Our server was friendly and keep track of us, food was hot and fresh. Batter on the fish was light and crispy, peas were perfectly mushy and the fries were crispy. Toffee pudding was delicious as well.

By mistake, I left my pricey outfit in my closet when I checked out. When I called the hotel less than three days later, they informed me that they were unable to locate it. The hotel will not accept responsibility for the belongings of its guests and shows no concern for them. It's unbelievable that they didn't save the dress I had left hanging in the wardrobe. The clothing was not thrown in the rubbish bin by me. I'm quite dissatisfied with how staff members handle misplaced property.

Food at the restaurant was authentic and delicious.

Nice little hotel with pub, small rooms, good English breakfast. Super central location!

Make sure to not skip this place. They have quick service, great tea, burgers, and mashed potatoes. This place is a hidden gem.

I found this place last minute and all I’m going to say is I’ll definitely be checking availability whenever I’m back in town. Brilliant little place with quiet, clean and comfortable rooms and the convenience of nice food and drink in the bar. The staff were all lovely to deal with.

Amazing English food!! Great ambience in a restaurant near Westminster Abbey. Ordered and split the pie board for 2. Such a great variety!

Very good meals and beer. Excellent welcome!

Nice pub in Westminster, not too busy... nice service and food

This hotel has lovely helpful staff particularly Teresa (sorry if I have spelt it incorrectly) and Destiny at breakfast. The location is only minutes away from the tube and main attractions. The rooms are very clean and the shower was very good. Nice pub food for a meal. Obviously very expensive due to the location but cannot fault the service at all.

This was our first English Pub. Its decor was exactly what an English pub should look like. We all had the Sunday roast (because it was Sunday) and were disappointed because the proteins were very dry and they were out of the stuffing (the reason we went there). The vegetables and wine gravy were wonderful. The service was slow.

Fantastic hotel/inn. It is part of the Fullers pub/inns and very well done. Our room was small but well appointed and very well decorated.

I paid for a larger room. When I checked in, they gave me a smaller room and when I ask for a separate bed, they charged me $120 more for it. So I over paid twice for a tiny room. On top of that, front desk clerk was very rude. I won’t go back.

If you want to do Westminster Abbey, Buckingham Palace and Big Ben you can't do much better than the Sanctuary House. Very charming, great breakfast, helpful staff ... Just lovely.

Great location. The hotel breakfast was amazing and the staff was super helpful. Highly recommend!/

Best option for Westminster area

Close people and quality. Great experience.

Found this gem after the first pub we went to didn't serve Sunday Roast and we found this after desperately googling "top restaurants sunday roast westminister"! The tables were well spaced out and even though it was quite busy, it didn't feel cramped. We both ordered the Sirloin of Owton's beef and a bottle of red wine and we were delighted with our find. Ticks every box for a Sunday Roast; beef cooked pinked, light and crispy yorkshire pudding, hearty serving of vegetables and roast potatoes and drowned in gravy. We didn't wait long for our food to be served. The bar staff (where we ordered food) and the wait staff were amazingly friendly and helpful.

Myself and partner were staying in Westminster for the weekend, the Sanctuary Pub was recommended and didn’t disappoint. Great atmosphere and hospitality, friendly staff and good food.

Todo muy bien! El hotel queda cerca de casi todo, todos fueron muy amables, el desayuno rico, la atención de fabio de recepción fue muy buena! Excelente servicio!

Great food and service; reasonable (for London ) prices and sit down service in the dining section. Good selection of drinks and they bring free water in a pitcher to table - and good service

This is in regard to the pub not the Hotel. OMG well that was a way to make me feel welcome... NOT. I waited to be served even though it wasn't busy I was like invisible maybe because I am female that 2 men were served before me. The person who served me didn't say good evening or hello. As I was meeting someone I had to stay but will not be returning.

Hotel de una excelente relación precio calidad. Lo cogimos con paquete de avión y hotel. Café y pastas gratis. Buen WIFI incluido. Ubicación excelente, camas cómodas, buena calefacción, desayuno contundente... HOTEL MUY RECOMENDABLE.

Lekker gegeten in dit authentieke en typisch Engelse restaurant.

Nous avons déjeuné au pub un cadre vraiment sympa. Le personnel est très agréable et professionnel nous avons pris des fish and ship nous n'avons pas regretté notre choix.

Had some good apple crumble after stopping here for a loo stop

We arrived in London on a Sunday and we had to have their famous Sunday Roast. By the time we left our hotel we had only a few options. We came to the Sanctuary House by recommendation from our Hotel, and this place both offered Sunday roast and fish & chips. They have a really small dining area where there are wait staff that can serve you. There is plenty of seating , however you have to order your food at the bar and pick it up yourself. Not a deal breaker but for your information. We ordered fish & chips, Sunday roast, Guinness, and sticky toffee pudding. The food was great to experience, however I have tasted better fish and chips in the states. They lo serving peas with it, which did not taste great. Sunday roast was very tasty, but comparable to our pot roast. Sticky toffee pudding was delicious! And their Guinness beer seems stronger, because I was buzzin! Nice place to hang out with family and friends. Bar was not rowdy or too loud. Server and bartenders were very friendly!

During our brief one-day visit to London, squeezed into a near 20-hour layover, we had just a few must-see attractions in mind, including Buckingham Palace, Big Ben, Tower Bridge, and Westminster Abbey. To our delight, we managed to see them all! However, I knew we couldn't leave London without enjoying “proper” fish and chips. And wow, did we land at the perfect place! The Sanctuary House Restaurant was just amazing! Its traditional pub-like ambiance, extraordinary service and the spectacular food transported us into the heart of British culture. And oh, the fish and chips — the crown jewel of British cuisine, were nothing short of heavenly! Deliciously light and crispy on the outside and perfectly tender on the inside! Yum! My wife enjoyed the incredible squash and sweet potato pie!Each dish was a work of art in presentation. From our incredible meal to the outstanding service The Sanctuary House is an experience that will linger in our palates and our memories. If fate brings us back to London, we will surely want to return! Highly recommended!

We had scones with jam and clotted cream that were delicious! The staff was very friendly and the place was nice and traditional. Glad we stopped by!

Fantastic food and atmosphere. Would definitely recommend and go back. Great service. The meat pies and sticky toffee pudding were the best we had in 2 weeks of touring. Good location from many area hotels

We visited this pub several times while visiting London. Our hotel was nearby, and of the several pubs we visited, this was the best one. A proper superb pub. The food was excellent, and service was as well.

Looking to get our of the rain, my family moved away from Westminster hoping for a pub that offered warmth and something good to eat and drink. We happened to find both when we secured a table in the corner at the Sanctuary House. The staff was pleasant, the beers were reasonable, and the food was solid. The boys enjoyed some traditional fish n chips (in which they got a LOT of fish), while my wife and I dined on a Steak & Fuller's London Pie and a Cheddar and Onion Quiche. Great location and solid food.

Like my title, handy if staying next door but not our 1st choice usually. We tried to check in early but couldn’t so decided to spend 90 minutes here. Drinks very expensive even for London. Well over £30 for 4 normal drinks. Food adequate, we had 4 x fish finger sandwiches, not bad although one couple were asked white or brown bread and we weren’t so ended up with brown that wouldn’t have been our first choice. Strange way seating people too. They waited until all the tables were empty in the upstairs section, then took 20 minutes cleaning them all before letting anyone sit down. Ridiculous with so many people waiting. Bad management. Not enough staff behind the bar, could take twice as much money with a bit of effort and thought. Their loss.

The food was expensive and pretty luke warm. The bill when it arrived also carried a service charge of 12 5% not agreed prior. There was also no option not to pay this. Not what we expect from a Fullers pub

A pricey evening but good food & table service. Recently renovated, the pub was a little too warm with no signs of being able to open a window. The menu is good, with two of us having pies & the other fish. I will take issue with the bottled Fullers beer being over £6 a bottle which is madness!

Went inside because we were cold and hungry, Left £70 poorer with three way below average burgers ("They're well done already" she explained), some decent chips and a whole lot of disappointment for our effort. It IS pretty.

We were able to have breakfast here twice while staying at the attached hotel. Small selection, but something for everyone and good portions. The dinner menu, though, was amazing. Very tasty chips (French fries), great bar selection and local cask beers, but the standouts were the savory pies. My wife got the steak, shallots, and mushroom pie and it was great. I ordered the 5-spice duck, cranberry, and port pie…my friends, I do not have existential moments when eating food but once every few years. *Every*Single*Bite* was a taste of nirvana. The pastry was flaky but not dry. The duck was not overly fatty, perfectly textures, and the cranberry and spice blend lent the gravy an overall flavor I had never experienced before. And now I’m salivating at just remembering it.

We were looking for a place to eat near our hotel and found Sanctuary House Restaurant after checking with other pubs that had stopped serving food. The food was ok, but nothing special. The service was more haphazard; our food came before our drinks which we had to remind them about. On a more positive note, the pub clearly attracts some regulars who were having a good time.

Booked online as magnolia r with the area and this was near Central Hall Westminster where I had my graduation. It was very busy so a good thing we booked. Steak & ale pie which was prominent on the menu - not available. Always annoying...

We ordered 3 different wines from the menu but they had none of them available. We ordered steak and ale pie, not available. We ordered fish and chips (it's LONDON people) and they had none available. We had to find somewhere else to eat because...

It was super busy but okay in their raised section away from the drinkers. It did border on too noisy for me but we were in on a Thursday (the new Friday) at 1730. Service decent, a few specials on the board, we went for...

Location ensures this pub is busy. We were able to secure a small table and go to the bar to place our lunch order. The small pies were as expected per the description, tasty and enough if you need just a snack.

Disappointing, we’ve been to Fullers pubs before so our expectations were high, sadly they did not meet them. A few of the items on the menu were not available and when we chose the chicken roast we were told it was turkey which was fine...

This pub was next to our hotel so we stopped by for a few drinks. We had the club and fish finger sandwiches for lunch that were very good. Ordered food and drink via the app that worked well and service was nice and quick.

Stopped in for a late breakfast after coming in on an early train. Staff was friendly and helped us get a seat. This is a seat yourself kinda place unless you're also staying at the hotel then it looks like you have a buffet. We...

We stopped in for lunch while walking back to our hotel. The food was good and arrived quickly. The server was friendly. It did take a little while to get our beer but they seemed pretty busy! I'd eat there again!

Food was overpriced and below expected standard. Their speciality seems to be various types of pies, and the pies themselves were ok to good, based on our experience. The side ( vegetables) were a total disappointment and chips or mash are charged extra. They have...

Nice location close to Parliament Sq. Chose to eat here as menu looked better than some of other places we had enjoyed a drink Food was ok, although pricey (what you expect in centre of town) & beer / wine was good The only thing...

Popped in for food on our way to a tour of Buckingham Palace. It seemed quiet as only a few tables occupied. Within seconds of sitting a member staff appeared and we thought wow that’s quick service. She asked if we were here for food....

We took refuge here from dire food at the Westminster Arms; found ever-so-charming and welcoming staff. Their steak and ale pie was unbelievable! The chips were cooked for us to perfection! The space is ample, great air circulation, warm and beautifully lit. Old world charm...

My favourite pub in London. Great food and good beer. And most importantly the staff are absolutely brilliant. Every time I am in London I make a beeline for this place. Love it!

We really enjoyed our recent meal at the Sanctuary House Restaurant. Food was excellent - we particularly enjoy the meat and onion pie - and the beer was very good.

Stopped for a quick bite for lunch, and chose this place for their location. Located in the Westminster area, and admittedly on a bank holiday. Seated in this 1870 pub by a lovely hostess. She took our drink order. NOTE: many amazing cask beers on...

We were sitting in the Blue Boar Pub having drinks and decided to eat here that evening, booked a table based on the menu that we looked up whilst having drinks in the hotel as we had just arrived. On being shown to our table...

Stopped for drinks and pleased to see a good range of cask ales. Very pleasant surroundings and a good place to while away an hour or two......

I was staying at the Premier Inn next door, but had payed a visit here previously, just for a quick Guinness. This was the first time I was eating here and it wasn’t disappointing, classic breakfast options with great service, all you can ask for!

Snacks and Wine We were walking back to our hotel, the Conrad St James, and came upon the Sanctuary House Restaurant. We decided that it was “wine-thirty,” and it looked inviting. We sat near the windows, and while I looked over the short wine list...

After a huge day walking and taking in London's sights, my husband and I did not want to go far from The Hub, where we were staying, as we were so tired. We decided to try the Sanctuary and would return again whilst in London...

Avoid the pies, their speciality is pie, ordered a suet to be safe, it was a grey meal, over cooked pie, just awful, not sure they know a duet actually

Ordered a simple breakfast option from their menu. They were clearly in a rush to have us out the door, despite not being busy. My poached eggs were over cooked and inedible. However once they’d been delivered there were no wait staff available to raise...

arrived in London today and decided to give this restaurant a go for dinner. I can not stress enough to avoid this place at all cost. service was ok, but the food was disgusting. Ordered the bang bang chicken starter and it was just cold...

We had dinner here on Sunday evening, The food was good and plentiful. The atmosphere in The pub was good.

Second visit here and unfortunately the pie wasn’t nearly as good as the last time I was here. I had the vegetarian suet pie with chips and greens. The chips and greens were really tasty but the pie was so tasteless except for the overwhelming...

Staff were welcoming and brought water without being asked.The meal was excellent and we especially enjoyed the great variety of veg which accompanied the main course. Coffee was v good as well.

A great little find. I had the pie tasting dish (three mini pies and three one-third pints of different ales to go with each). It really was fun (and delicious). My friend had a "real serving" of one of the other pies. Despite our pie...

We stayed in the hotel above the pub here. Their breakfast is included and is provided in the pub here and it was fantastic! We had the eggs Benedict and the full English. We also had dinner in the pub...I had a beef burger and...

What fun place!! This was recommended to us by our hotel concierge; we visited on a Friday night when it was full and bustling. We had the fish & chips and the meat pie. Both were excellent! As in a typical English Pub you order...

Having visited most of the Fullers Ale & Pie Houses, this one didn't disappoint. There was the usual excellent range of beers, a great selection of superb pies and the service, on an obviously busy evening was brilliant as well.

The fish and chips here are very good. I try to have them as much as I can when I’m in London. I tried three other places during the week and The Sanctuary House Restaurant was the best.

The Bell Captain recommenced the Sanctuary House Pub/Restaurant to us based on our request for Americans to visit an authentic pub for an introduction to English dinning habits. The Pub was only a few blocks from our Hotel. I ordered a meat pie and a...

I got probably the last table on a wet Monday night. Staff were really great and the menu seemed OK. I had a steak and the waiter recommended a nice wine to accompany it. Price was on the higher side of OK. If there was...

This pub was located next door to our hotel and what a perfect little pub! We went late on a Friday night after a long day of sightseeing. We had red wine and I had the meat pie dinner. My boyfriend had a burger. The...

Staying in a hotel near the pub. Came here based on a recommendation from the porter. Crowded with locals but we found a couple spots at the bar. Had great pies, sides and local beers. Loved it so much returned a couple days later with...

Loved this place! We stayed at the hotel above the restaurant as well, and it was just as amazing. Quaint (someone was complaining about the squeaky floors, but we loved it), clean, great service, and the pub below had an AMAZING free traditional English breakfast....

We stayed in the SH Hotel and ate several meals at this restaurant. My sister loved the pie and beer combinations but everything we ordered was well prepared, served well and thoroughly enjoyable.

Ate here while staying in the premier inn next door. This is a nice traditional pub that is clearly very popular with local workers. We popped in around 5pm to see if we could book a table for later. We did and within literally 5...

Fun stop for lunch!!! Everyone loved there food. Two of us got beef pies and that was definitely the favorite!! My husband loved fish and chips. Great service!!!

This is a larger sized pub/restaurant which is pretty typical of the genre. Nice decor, plenty of seating and a great range of Fullers cask ales available on the bar. Food is fairly typical pub grub style of a decent quality and priced generally in...

Local pub near our hotel. Kids wanted fish & chips. I had a marvelous ham pie and a nice glass of merlot.

The Sanctuary House was located a few blocks from Westminster Abbey. We were there a bit before noon and it was rather empty but when we left, it was packed and people were waiting for a table. Their speciality was the meat pies with vegan...

Popped in for a quick breakfast before a meeting. The pub wasn’t busy but the service was slow and it seemed we were an inconvenience. Eventually our food arrived, the eggs ordered by my colleague had sauce all over which had been ordered without and...

Called into here early Saturday morning prior to attending Trooping The Colour at Horseguards Parade. It would appear The Sanctuary is attached to a hotel as there were people having the full works. We opted for eggs on toasted muffins.One classic & one royal. We...

We came here for a few pints. They had a good selection of British beers. The staff were very friendly.

What a gem we found while seeing the sights of London. What a treasure! Food was magnificent. Ambience was awesome. Our waitress was kind and attentive to a tee. Definitely returning here. The meat dishes were amazing.

Awesome ale house. Loved it. Friendly service. Awesome beers. Next to Westminster Abbey. I recommend it.

Lovely traditional English bar for a drink and meal Will definitely be coming back here when back in London

Early meal on a Saturday night - found a table easily enough although I think they’d have preferred we moved to a smaller one ! Great selection of beers as you would expect, plus gins etc and some reasonably priced wines by the glass. Menu...

This is a cosy little pub & hotel. Ate here for dinner & went for breakfast too. Great food, I had the steak pie which was fantastic. My husband had a burger which he enjoyed (he’s fussy so must have been good). Breakfast was very...

We had a great breakfast here this morning: eggs Benedict and a traditional English breakfast. Both meals were good. The bloody Mary’s were really good. Reasonably priced food and drink.

The Sanctuary is a great place for a pie. There are a few mini pies available and then the full size as mains too. The pie of the week was a steak and Stilton. This was an interesting but delightful flavour combination. The sirloin steak...