The Salthouse Eaterie in Ipswich

We booked lunch to celebrate our friends big b’day, we hadn't been before so booked on reviews&location. We were a party of 4, ordered cocktails which were lvly. Setting and atmosphere just right! We all really enjoyed our choices of mains&pudds. We will definitely be going back!

Never as a paying customer have I ever been spoken to in such a manner as Shane the restaurant manager did towards me this evening, on the evening of a birthday dinner for my partner! We called him over to try to be helpful to advise him that our waitress should be advising people if something on the menu changes due to my gluten intolerance. We were told by her that the majority of the menu was already gluten free. Therefore, to receive skinny fries when I specifically ordered the haddock because I wanted chunky chips without any warning prior seemed to me something the manager should be aware of, so that he could raise it with your waiting staff. I can not believe how defensive Shane immediately became and not even an apology! He was not only defensive, but attacked me by stating that he thought I was “rather angry over some chips”! It was his attitude with no apology that got my back up, but then his defensiveness and him then telling me in a condescending manner “to not let it spoil my evening, it’s just chips” was just insulting. He kept going on and on, repeating the same defensive stuff, even though I just kept saying okay, okay several times in the hope he would just go away & eventually had to ask him to go. It was clear he was looking to antagonise me! With any customer complaint, an apology should immediately follow, especially when a mistake has be made by the staff! Rude does not describe how this manager conducted himself! The food: it was ok, not 4 or 5 stars as the haddock was a small portion but tasted very fresh. The chunky chips looked better than they tasted. The desserts were okay but overall the food was not outstanding and we wouldn’t rush back even if you did take Shane out of the equation! I did appreciate the chef providing the white chocolate writing on the plate wishing my partner a HB but it didn’t change the upset caused. We had no drinks so total spent £72. This experience with Shane’s approach and attitude completely spoiled not only our dinner but the entire evening for us! Had we had more time, as we were going to the theatre, I would’ve left there and then. An email to higher management after stating that she was shocked to receive a complaint about Shane, who had been a valued member of their team the past 15 years, and concluded with the following: ‘We always strive to give the best customer service and hope in the future you will return to experience our usual high standards. I would be more than happy to assist with this reservation and include a gesture of goodwill.’ If the gesture of goodwill is on par with what she referred to in her reply as my partner receiving a “birthday dessert”, (which was a plate with white chocolate writing on it and 2 tiny miniature meringues with a single strawberry) then even if they offered dark chocolate on a plate saying ‘Sorry’, I don’t think I will be making a special trip from London to find out.

Service was excellent. Staff were very friendly and accommodating. Food was lovely! Would definitely recommend!

We had an amazing anniversary dinner here on a Monday evening so our frame of mind hadnt prepared us for such a special evening. Particularly as we decided on the early bird menu but they had such good choices and we pushed the boat out to four courses at £44 including a glass of wine or a cocktail. Probably a case of eyes bigger than our stomachs but the whole experience was extraordinary and we are everything out in front of us. Well presented beautifully cooked food served by discreet but friendly staff. The atmosphere in the restaurant was also surprising, aside from the business residents taking their dinner here there were also several other tables of diners and the dining space behind the bar was absolutely full of older people clearly on an evening out. An amazing buzzing space that just made the whole experience even more special. It’s true to say that is has been ages since we’ve eaten out due to dieting but this was worth doing and I feel no guilt. Well done to everyone, the talented chefs, the lovely staff and even the receptionists who were so welcoming. A big thank you for the surprise dessert plate for our anniversary that was a lovely touch and this chocolate fondant was sublime. We will be back

Very good alround and location fantastic Colin

What an amazing and surprising evening spent at the Salthouse. We dined for the early bird menu and decided, as it was our anniversary, to make the most of it and go for the four course choice. The food was magnificent. Well presented, perfect portion size and very tasty. The wines were excellent, the staff very friendly but unobtrusive and the restaurant atmosphere was good. We used to dine out a lot but as we've both been dieting we have almost forgotten what indulgent food feels like. I would thoroughly recommend the Salthouse in what is otherwise a gastronomic wilderness. There is only a handful of places in ipswich i consider decent enough and this rates for us at the top of the pile. Thank you to everyone who made our evening so enjoyable. Great food is a true aphrodisiac.

All rooms are excellent, especially the rooms overlooking the marina! Staff are very professional and attentive. Dining area and the quality of the food is excellent. Definitely my go to for accommodation and business meetings.

Excellent hotel and restaurant, we love the homely atmosphere at the Salthouse the staff are so friendly and helpful. The rooms are outstanding and have wonderful views of the marina. The food is excellent from the breakfast to the A la carte menu. An all round wonderful experience.

I called the hotel directly to make a reservation which was seamless and the lady I spoke to was extremely helpful with my requests. Upon arrival we were shown to a room with an amazing view of the marina. The room was extremely clean and the bed and pillows were very comfortable. We had booked for the dinner, bed and breakfast option which turned out to be great value and both the evening meal and breakfast were faultless. All the staff at the hotel were extremely friendly and helpful at all times from the moment we turned up to the moment we left, great staff training you must have. We would 100% be happy to stay here again.

For once, somewhere that was worth the money. Im so fed up going to places that charge a lot and end up being a disappointment .... but, picked here last minute for my birthday, hubby was sceptical as Ipswich not exactly salubrious but we loved it ... went with friends and we were all mega impressed. Service perfectly attentive, but not too much to become annoying, staff friendly and helpful but still very professional, food great... basically thank you so much for a great birthday meal. Next time we have an occasion and want a special meal im pretty sure we will pick here.... And, it wasn't a crazy rice for the standard, wine started at a very reasonable price per bottle and went up from there- so catered for all pockets ..considering we had 3 courses and started and ended with cocktails it was worth every penny

My husband & I shared 3 digit small plates & they were all good.. lime soy crevettes (4 large) with salad greens, 3 fried balls of duck with Hoisin & tempura courgette flower. We then had two “starters” for mains & two sides. He had shrimp & lobster cake. Not great. No visible fish, thick panko & very bread-y. My scallops were very nice by comparison. Fat cut truffle Parmesan chips were good & cheesy broccoli with cauliflower gratin also tasty. We were stuffed for £100 for both- that’s with 2 beers + 1 glass of wine. Our server was helpful & cheerful. The music was bad & loud! They need to sort that, as we might’ve had another wine and a dessert but felt chased off by the poor choice of tunes.

We had a one night stay. The location is good and easy to find. Parking was plentiful. The decor was nice, clean & tidy. The staff couldn’t be more helpful. The gentleman that parked our car was very friendly and professional. The breakfast was very good. Highly recommend this hotel to anyone visiting the area.

Very poor service waited an hour after ordering to be told that the starters we had ordered were no longer available ! Then waited another 20mins and the bread accompaniment wasn’t served . Told 3 different members of staff . Bread finally arrived when we had finished . Main course of fish over cooked and full of bones I could continue but just say won’t be going again !

Sadly, the food at lunch today was very poor. The roast sirloin was horribly fatty and stringy. The Yorkshire pudding was inedible. The halibut loin my friend had was over cooked. Only thing I can say is the staff are lovely with good service. Maybe the chef was having an off day.

Enjoyed delicious food and Rose on a busy night. The weather was warm and dry so many outside tables being occupied and stratching the limits of staff service. I have experienced quicker service on a previous stay but management satisfied my questions on this subject.

Staff were absolutely lovely, all were very welcoming and attentive. Our waitress asked if there was a special occasion . To which they prepared a slice of cake free of charge with happy birthday for my nana & out they came singing happy birthday to her. Food was fresh & delicious, worth the money. Would highly recommend. All drinks were delicious & made how requested. So much food left over they gave us takeaway boxes. Even allowing us to keep a plate which had happy birthday written in chocolate with my nans slice of cake. Staff went above & beyond, all 4 of us dining were all very grateful. Thank you!! We will definitely come & join you and the beautiful team for fantastic food and drinks again.

Lovely staff and great fixed menu.

My friend had a high tea voucher bought by her daughter so we went there for lunch. Not too busy and the place was lovely and clean. They were flexible in terms of letting us use the high tea voucher for lunch menu so it was great. But the portion wasn’t big so my friend had decided to order a high tea after 2 course meal. The cafeteria coffee was very watery and had no taste at all and we were not given any milk and I asked one of the staff who took the order for the table next to us and he wouldn’t give us the milk and instead pointed to other staff and we had to wait, how terrible! We had some leftover of our high tea and we asked to be taken away, we were given a box to do it ourselves, I work in hospitality and this kind of service is so dated, the couple next to us struggle to close the box and so did we but the staff chose to chat among themselves instead. So when the food was ok but service wasn’t great, don’t think I will choose to rush back anytime soon considering it wasn’t exactly cheap!!

Cool atmosphere, nice location for after walk, nice food, decent portions. Service abit slow but do react quickly when poked. Would return

Father’s Day celebration, me my partner my two adult children and one partner chose this place because it was supposed to be good , total opposite , after waiting over an hour for main course ( no starters ordered ) mine and my partners meal was cold after complaining was told it was due to restaurant being very busy, it was half full if that and even if it had been bursting at the seems is still no excuse for serving cold food . Strongly advise there’s much better value for money on Ipswich waterfront after dining in all the other eateries it has to offer !!

Very disappointed by. first visit to Salthouse restaurant. Food was very uninspiring and I expected much better. Maybe I should have come for Sunday lunch.

Nice atmosphere and service. However food we felt was not seasoned properly. Steak not seasoned. Very bland and underwhelming. Peppercorn sauce too runny. Chips were again not seasoned either. Cheesecake was bland as well. The crumble was huge….with 12.5% - happy to pay that for the service but not for the food…..need to do better.

Friendly service but having ssid that, when you order crisps and the price is £2.50, you expect at least a large bag BUT NO, all we got were 5 crisps. Taking the P or what?

Fantastic food, fantastic staff, fantastic atmosphere, just fantastic.

Went for a friends birthday and had the early dinner menu! Amazing value and the food was amazing! We had extra wine and the waiter was really helpful on the pairings. Thank you will return! Atmosphere was lovely also with marina views.

Just finished a late lunch. I believe Maddie was the pleasant staff who took us in and was of most excellent service. We had the special of the day the seafood sharer and was impressed by how nicely the skate was done with the bisque. The decor was a bit eccentric but had its own way. Definitely a repeat in the future

Another first class afternoon tea with a warm welcome and attentive service - Thank you

Amazing food and the most polite and helpful waiting staff I've encountered for a long time. Really couldn't fault the quality or standards there. Only reason I'm giving 4 stars not 5 is due to how noisy it was. The design of the restaurant (which aesthetically is stunning) incorporates high ceilings and open brick-work. Therefore when busy you cannot hear yourself think and genuinely struggle to have a conversation across the table. I appreciate this is structural and very little can be done but never the less it did take away from the overall experience which was a shame. Would have definitely given 5/5 otherwise.

Treated by our children including our grandchildren. Staff were excellent.

Had a wonderful stay, food, drinks, room atmosphere service couldn’t have been bettter.

Wonderfull, every single member of staff is dedicated to you enjoying your stay.

I last reviewed this restaurant in 2023 when we had a great lunch. Not so yesterday. I went there specifically for the roast beef but they had “run out” of it by 2.30pm on a Sunday. I had the pork which was very nice but at £24 should be. The cauliflower cheese was extra! The Nosecco (£3 in supermarkets) was £25! Service (which was ok,not terrible and not great) was 12.5%. £143 for 3 people eating one course each plus one pudding. Two glasses of wine. One bottle of Nosecco. I would not come again. Far too expensive. I recommend the Suffolk Food Hall or the Woolpack for Sunday launch in Ipswich.

Was throughly disappointed with afternoon tea found a long hair in savoury scone to be told kitchen staff don't have long hair certainly wasn't mine not my colour. Scone replaced but couldn't eat it really put us of eating the rest .then to top things of we visited the ladies to find blood on the seat was only a speck but not the point certainly won't be going back had better for half the cost throughly dissatisfied customers

A great place for a business lunch. We were meeting a team who travelled from the City and was nice to show off Ipswich in it's best light by the Waterfront on a crisp, sunny winter's day. The service was attentive but discreet and food great as always. Will be back soon

Lovely meal and fantastic setting, decoration and atmosphere.

My wife and I visited the Salthouse before going to the cinema. We found the food to be decent but a bit overpriced and my wife's feather blade was a bit chewy in places. Our server was a bit pushy, trying to get us to buy the more expensive items and having over thirty minutes left to have a dessert we asked for a dessert menu which took ten minutes to arrive and then the server didn't return so we were unable to have one. While the venue itself is nice, overall we didn't find the food and service lived up to the prices we were paying.

Arrived for a ‘date afternoon’ with my wife on a quiet afternoon session Standards of cleanliness / service / decor etc all excellent Food menu a little limited but what was produced was of a very high standard Pricing - a big thumbs down from me. My wife ordered an expensive pork meal (£28) which I would have anticipated some accompanying items - instead you have to ‘build you own meal’ with extra dishes varying from £3-£5 which can soon increase the price. At least vegetables should be supplied with the meal? Overall a very pleasant experience, would go again and remain aware of pricing issues

Came for Boxing day dinner which was very nice and it did not disappoint, would highly recommend

Great location, superb cuisine, excellent service ……..nothing was to much trouble. Will definitely be returning.

We had a wonderful evening at the Salthouse with an Early Bird set menu. It was a well presented meal with enough to make you satisfied but not over full to bursting. We chose the same for each course, the duck liver parfait was lovely , the main was a bacon loin with vegetables and a duo of cheese to finish. We also chose a carafe of wine from their specials board as a treat. I thought the bacon loin although very good was salty but fortunately the accompanying potato dish managed to subdue the saltiness. The cheese duo was a perfect size and there were plenty of biscuits. The food was very good, the service excellent and more importantly we were not hurried. As it was my husbands birthday he was given a birthday chocolate ganache dessert which looked amazing. I would have no hesitation is recommending the Salthouse for Service, Atmosphere and most importantly, for very good food, expertly cooked and stylishly presented food. Their chefs do them proud

Food good although some portions a little small. Service good. As was atmosphere. Waited half hour for our table even though we had booked.

Fabulous meal and service of the highest quality would thoroughly recommend The Salthouse.

Good. Very good. Could have been worse, but wasn't.

Went for a pre theatre meal. Fantastic value for three courses and a drink. The Portuguese wine on the Specials board was lovely too. Staff helpful and service very good. We will definitely return.

Birthday treat - lovely selection 😁

Very impressed with the pork loin Sunday roast - a dish that is easy to mess up given the kitchen might create large batches of the different ingredients. But my Sunday roast looked, and tasted very fresh and - well - tasty! Great service as well. Thanks.

Upon arrival I was impressed with the surroundings/ decor, Was left a little undecided on the menu options as I felt nothing was particulary appetising so I decided to take the safe route and pick the serlion steak, it was so full of gristle it becomes deflating when leaving half the steak on the plate for the waitres to clear down, some of the chips were consistently raw on both plates and inedable, was a surprise to say the least. The Panna cotta was a delight but only a mouthful size, I found the restaurant tried to over compensate with the garnish to fill the bowl when it should be left simply as a Panna cotta as described If I’m honest I don’t think I’d go back sadly as the prices charged are not balancing with what’s received

Just had Sunday lunch with out of town family members. Lovely table overlooking the marina and boating activity, delicious roasts with superb trimmings, and impeccable professional service fromRicardo. A thoroughly enjoyable experience and we will definitely return again soon….thank you all.

Had Sunday roast Beef .Well I have had a few in my life time. This was up there with the best. 5⭐ Service another 5⭐ Well done Salt House 👏

When checking in to a hotel in an unfamiliar place, it is tempting to book one's first evening meal in the hotel's restaurant (unless, that is, one has had chance to research the alternatives beforehand). This may seem a safe option, but is often a mistake, as it was in this particular instance! Hotel: fine; restaurant: very disappointing. The food was OK: certainly not fine dining, but reasonably presented, somewhat over-priced, acceptably middle-of the-road fare; the wine list was extensive, albeit extremely over-priced. On the other hand, service - or perhaps I should say service management and training - was unacceptably poor. Only one member of the front-of-house staff demonstrated any semblance of professionalism; almost inevitably, he proved not to be home-grown (Portuguese, actually). I ordered an aperitif, and was asked by the young lady whether I was also ready to order my meal, which I was. First to arrive, very quickly, was my starter, a rather desiccated-looking terrine; I pointed out to this second young lady that I had yet to receive my aperitif, only to be assured that "it'll be coming"; I put the plate to one-side, awaiting the arrival of said aperitif, and waited, and waited....! Eventually a passing waiter - the aforementioned Portuguese gentleman - noticed that my starter was sitting uneaten, and thought to enquire why: he quickly brought my aperitif, and offered to remove my starter and have it "refreshed", which offer I foolishly declined. Aperitif consumed, my starter still remained uneaten until my Portuguese saviour again eventually noticed: this time I explained that I would quite like my £45 bottle of Marlborough Sauvignon Blanc with my meal rather than afterwards; once again, he quickly produced my wine, and I set to work upon my tired, unappetising-looking terrine which, by this point, had been sitting on my table for 25 minutes: it tasted much as it looked! No complaint about my main course - pork belly with rather dried-up cassoulet, cabbage and chips - but no particular compliment either. An hour into my meal, the subdued lighting suddenly turned up to a level that was uncomfortably bright. I enquired of my Portuguese friend the reason for this, to be told that the lighting system had a mind of its own, causing this to occur from time to time, but that he could offer no other explanation. For dessert, I chose the olive oil cake, which proved to be the highlight of an otherwise disappointing meal. On requesting the bill, my Portuguese friend advised that there would be no charge for the starter: perhaps he was actually higher up the food chain than I had imagined! I had booked the restaurant also for my second evening in Ipswich, but called by the reception desk on my way back to my room to cancel the reservation, on the basis that Ipswich could surely offer something rather better; indeed, this turned out to be the case within a minute's walk along the quayside (see separate review, if interested).

Genoten van een overheerlijke afternoon tea. Smaakvolle gerechten en vriendelijk, gastvrij personeel.

Highly recommended…amazing food, the best roast dinner we have had anywhere! we will be back!!

We had the early bird dinner. I think you have to book a table between 5.00pm and 6.00pm, I believe. Costs £29pp for a limited menu with a drink. Well worth the money, though. The food was delicious, and the sevice was excellent. Would highly recommend this restaurant.

Lovely meal with my gorgeous wife

Went here for a wedding anniversary, my first time. The food was excellent, the staff very attentive and friendly and the place had a good atmosphere.

Met up with friends pre theatre first time at Salthouse all fabulous Definitely looking forward to returning for the food the atmosphere and the lovely staff From: A Londoner who eats out a lot!

Just the best afternoon tea ever!

Second visit, both times exceptional

I had the Sunday roast beef. Absolutely superb! The gravy was like nectar. Gorgeous roasties. Good wine list. Great service.

Seriously cannot believe how terrible this meal was. Shocking! Without sounding like a pretentious so-and-so, my girlfriend and I chose this restaurant having read amazing reviews online, for our last date night before I go abroad for two months to conduct business. We had the last sitting and I think this is where the problem lay. The steak, despite costing £30 without sides, was mostly fat, and my dish (the Duck confit) was all salt. We declined desserts and complained, to no avail, and left. It was awful. The staff were pleasant enough but we had to listen to them talk about their ‘problems’ as we were in close proximity to the bar and didn’t feel very welcome at all. I would not recommend this restaurant to anyone. I spend my employment travelling the world and I have eaten everywhere -from Michelin star hotels on mountain tops to street food in Taiwan and I must say the quality of food in this restaurant was amongst the worst I’ve eaten. In fact I never leave reviews ever, period, but felt totally inclined to on this occasion due to the utter disappointment we both shared. Especially as it was our last night together for over nine weeks. Avoid! Instead look up Trip Advisors ten best places to eat in Ipswich and just delete this one. Or ignore at your peril (and wallet). Mr. D. Davey

Just had afternoon tea, great service and more food than we could manage (goody bags provided). One member of our party was gluten free and said the food tasted really good

Excellent as always, food was great and atmosphere is always fantastic, The Salthouse stands above other local restaurants as the service is amazing, we always choose to go there for special occations

Difficult to know where to start. This place does everything right. Let me qualify that. We called in at about 6.45pm to see if we could get a table in what looked like a well presented professional setup. Never been before, not really familiar with Ipswich - and the previous evening's meal out was decidedly average. The first point in the venue's favour is the absolutely pleasant and professional way that customers are greeted. No, we hadn't booked - all that was available was a table close to the exit, by the bar - unless we waited until a bit later. We decided to risk the bar area, which can be Siberia in restaurant terms, went away to freshen up, and came back at 7.30 - to be shown to a very nice table in the main body of the restaurant where we spent the evening. What followed was one of the very best experiences that either of us have ever had in a restaurant. Charming and very competent waiting staff (never pushy, just discreetly attentive - and cheerful) brought very fine olives to accompany some sparkling wine - which was not prosecco - followed by two courses that were were, quite simply, sublime. The duck confit embodied one of those rare experiences when you realise that you are eating something very special. It turned out to have been prepared by the sous chef. He will no doubt go far. It was the prefect blend of flavours and texture, generous without being too much to handle, and as the last mouthful disappeared one felt a pang of regret - like saying goodbye to a friend. A carafe of very nice red wine accompanied (I recommend the carafe if you don't want to drink too much!) and water is of course on tap - or in bottle, whichever you prefer. The main course will remain in my memory as one of the happiest dining experiences that I have ever had. (From the cheerful mood in the place, it is obvious that we were not the only folks enjoying ourselves.) Dessert ? A light and refreshing panna cotta with fresh fruit, Full marks for taste, texture, and the attractive way that it was served. The bill when it came was very reasonable, and I can only hope that we will visit this superb place again - it has to be one of the very best.

My daughter booked afternoon tea to celebrate my birthday. We were looked after very well by the staff, the food and champagne went down very well, and we took away our leftovers in boxes. An all round enjoyable experience where nothing was too much trouble and the food delicious. A nice touch that a cake acknowledgement was made of my birthday.

Fantastic breakfast at the eaterie. Eggs Benedict was first class. So much ham 😋

This is a very interesting restaurant space, full of quirky art set in a beautiful old building. The food & service are exceptional & the set menu if you order before 6:00pm is an amazing deal. Would highly recommend this to anyone who is needing to eat in Ipswich

Delicious dinner served with style. The perfect way to celebrate our anniversary. Thank you.

We booked the early bird meal (book a a table between 5-6pm) we got a cocktail/glass of wine along with a 3 course meal for £29 + 12.5% gratuity. The food was amazing, fresh, local and flavoursome. The service impeccable. If you are staying at the Salthouse Habour Hotel or live in the Ipswich area get along and support a local high quality establishment. The ‘early bird’ is excellent value for money, supported by great service.

We stopped off, after a meal elsewhere, for a drink. We sat on one of the big sofas and relaxed in comfy surroundings. It was a lovely way to end the evening.

Food was excellent. Staff very attentive. Would highly recommend

We had the Early Bird menu which included a cocktail or wine. The service was excellent. Food was delicious, looked and tasted wonderful. The only negative point is that this was booked for my birthday which was not acknowledged.

Beautiful local food and impeccable service. Been wanting to eat here for a while but due to its higher prices we decided to go with a voucher we received. However I can see why the price on the more expensive end of Ipswich's eateries, everything on the plate went well, nothing was unflavoured or missing and it was a real treat to savour.

Attention to detail lacking on this occasion.

Had an afternoon tea,food was excellent and the staff were very nice too.

What went well The staff were really good about helping get us a taxi to the station after the meal. My starter of tempura gherkins and artichokes and dessert of crumble with peach sorbet were tasy. Had a vegan menu. What didn't go well I enquired a few days before about vegan food and drinks. I got sent a food menu but nothing about vegan drinks, so when I asked on the night it was not a smooth process ordering wine (I think they had to check the labels). Aubergine and olives in tomato sauce was bland and small so took very little time to eat (much less time than mains everyone else had). Overall it was OK, with enthusiastic and accommodating staff but I would probably order starter, side and dessert instead if I find myself eating there again and they have thought about 3 courses for vegans but were not prepared for drinks side.

Staff were professional, friendly and genuine. We needed to amend the booking time due to traffic, which they were happy to do and didn't seem an issue for the restaurant. I had the cod with a salad which was really tasty and fresh/light. There were a few large parties in the restaurant the same time as us, however the service was still good and we weren't waiting. Definitely recommend this restaurant and the cod dish.

Restaurant decor … lovely, certainly different . Service … excellent. Food… outstanding. The chef is very talented, flavour and texture combinations were wonderful. This was one of our memorable dining experiences .. up there with the best ! Would highly recommend . Thank you 😊

Excellent place for celebrations and afternoon tea. Great quality of food, all dietry requirements catered for. Overlooking the harbour.

Good service and passionate about their products.

A superb meal and relaxed experience, highly recommended.

Lovely afternoon tea. Very tasty.

Amazing afternoon tea!! Amazing staff especially Dora

Afternoon tea package with unlimited tea/coffee. Other drinks we're extra and fairly expensive. Food was ok although some items very basic. Example pastrami sandwich had 1 slice of cold meat, no salad not even butter! Scones were tasty but rock hard and not the work of a professional. Cake selection was great, well made and tasty. Atmosphere in the restaurant is pleasant, plenty of space, although it gets very noisy when busy. Service was ok, but staff kept disappearing every time we wanted something. It was ok, but no better than average.

Excellent food and very attentive wait staff

We enjoyed a really good sea trout dish. Service was pretty quick, which suited us on this occasion as we had an early dinner before visiting the theatre.

Delicious food,good service, great view thoroughly enjoyed it

Had the afternoon tea with my daughter on Saturday. It was quite busy but the staff were very attentive and helped make her birthday treat even more enjoyable. Best £48 spent in a while.

A lovely afternoon tea, tasty with excellent service.

When we walked through the door we were quickly greeted with a warm and welcoming member of staff. All the staff were friendly. I had afternoon tea with my friend as we were celebrating her birthday and she was given a little cake - thank you! I recommend you guys to everyone! Hands down you do the best afternoon tea! The menu you are currently on is the best! I’m a diary fussy eater and apart from the salmon I ate everything! The sausage rolls are amazing! I love that you do classic sandwiches (ham) and scones without the fruit. The chocolate brownie was like heaven. We had tea and mocktails which were lovely & refreshing on a sunny spring day. Fantastic value for money! Thanks again & I will be back very soon ☺️

Enjoyed a lovely Easter Bank Holiday here, had breakfast also dinner in the restaurant, very friendly atmosphere, food was very nice, I would definitely recommend a stay here.

The high sided booths in the restaurant make the room feel crowded and claustrophobic. Staff very helpful.

Amazing service, meal and venue. We had a party booking of 28 for my mums 70th. The staff were outstanding, nothing was a problem, they were so incredibly helpful, amazing with the children who can be difficult when up late but they were so very understanding and at the end when I thanked them for being so great their reply was you have a lovely family and will be welcome here anytime. They made my mum feel very special upgrading her standard room to one with marina views at no extra cost, helping her with taking presents to her room and loading her car the next day. They arranged take away containers for birthday cake. Managed to sort all our individual payments for food and drinks and were just so very accommodating it made our experience so special, I really recommend this venue for a special occasion, infact whenever the opportunity arises it is well worth a visit. The food was incredible too, we had 3 courses and my mum had breakfast too, everyone said it was delicious. Thank you to all the staff at Salthouse, you’re fantastic!

Friends got me afternoon tea for 2 voucher for my 60th. I wanted to treat other friends so used my voucher, plus paid for one more tea and a £40 bottle of sparkling. When it came to paying they said as afternoon tea had gone up since the voucher was purchased I had to pay the difference. I work in business so had already checked the small print, expiry date etc. I explained the voucher states afternoon tea for two. Thinking about it on the way home, they have had the money for the two afternoon teas for 8 months earning interest. Plus I paid £40 for wine. I have had tea there at least three times before, I think it needs a refresh. Great venue though and good service. I don't blame the waitress as she was doing as told. It was supposed to be a treat. Plus I was so shocked I left my leftovers, which I normally take for my husband.

We had an excellent afternoon tea here. The staff were very attentive without being intrusive. The food was scrumptious. Would thoroughly recommend.

Amazing food and not ridiculously priced, cannot wait to go again

Went here for Afternoon tea and the food was amazing, the cocktails were even better. Was very busy but couldn't fault the service.

My word, the food and atmosphere brings new meaning to the phrase "Dining experience" My wife and I attended for her 30th Birthday, so i reserved online for 1pm on Monday. The setting is modern, spacious and relaxing. The drinks on offer where exellent and we dined on one of the best steaks i've tasted. The only frustrating drawback was service. I felt service was slow. We missed out on desserts as we waited approx 25/30 mintues for someone to come around and take our order and we had a timed appointment, so couldn't stay. Would i go back? 100%. Would i ensure that i had a completly free afternoon to allow for service? 100%.

Came here for my birthday with friends. We had a great time and the food and service was fantastic. Thank you for making my birthday a great one.

The good experience, they're cook as you like 😉 The staff are most very good and helpful 😊 The room is clean and bedding comfortable. What more you when you away from home. Home away from home 😁😁🏠🏠😁😁 xx

Great food and excellent service. 👌