Neptunes Fish & Chips in Ipswich

The food here is excellent. And these are the best chips we’ve found in Ipswich

Excellent service and very friendly delivery man. Food was delicious

Have been going to this place for about 2 years when I moved to Ipswich for university. Prices and quality of food are amazing. Staff are polite and hard working. This place has it all, fish and chips, doner kebab and fried chicken that all taste great and come at great prices.

Fish was good but chips were cold, curry sauce looked and tasted just like water and curry powder.. no thickness or “curry sauce” taste.. disappointed

Every thing was nice apart from fish, had a funny taste and couldn’t eat

the children enjoyed their chips although the sausages were extremely greasy

Great customer service. Kind to my kids. Food is really good and fresh. Keep up the good work.

Gave us a free battered sausage because it was a few minutes late. Very friendly delivery man.

Great service,great service, and great prices.

Lovely food, Great price, Great service

My fish was almost cold, so were the chips. Will have to collect myself, from another chip shop.

The seats at the tables are dirty, you're afraid to sit down. The fish and chips were very good and a large portion for two people. I couldn't eat it myself. I recommend.

lovely piece of fish, well cooked. Sausages reported delicious. Nice thick cut chips. Would have liked to have bought sachets of vinegar.

I went here with my grandson we both had fish and chip with a cold soft drink of our choice ,I must say it was the best I've had in a long time ,such friendly staff and very helpful ,we will be definitely going there again ,plus reasonable prices ,thank you to the lovey guy who served us 😀 👍 😉 😊 😄

Been going regularly while working locally, nothing but good words to say; exceptional service; delicious food & always up for a good chat. Great Food; Great People

Hice plaice good costumer service

The place cancelled my food after waiting 2 hours do t recommend rude staff

Best fish and chips in Ipswich by far

Really great fish n chips, some of the best I’ve tried

£11.30 for medium cod n small chips, Bit expensive but gave it a go. Portion size not great

food was cold and missed items

Brilliant food and friendly service every time. 👍🏻

Awful don’t go here. They got the order wrong then overcharged us. Awful atmosphere, felt like they didn’t want us there and couldn’t get us out quick enough. Staff were arguing the boss was shouting at the young employee in front of us. Food was dreadful, fish and chips were soggy, and my mushy peas and curry sauce were cold , even tho all they did was chuck it in the microwave.

Although a little bit annoyed that we had ordered earlier in the day for 745 and it was nearly 30mins late the food was exceptional. One of the best fish n chips we have had

Decent portion size of large chips. However everything was cold, even the chips in the centre of the pile. Fried chicken was very dry, decent serving given but not overly enjoyable. Despite others good reviews I don't believe I'll be ordering from here again.

great food, great service. my go-to chippy thanks to the quality and reasonable prices!

great service, lovely food, thankyou! :)

Incredibly friendly and went above and beyond 5 stars.

The chips were lovely but my piece of 'cod' I had to leave. I have never left a piece of fish in my life of 41years! It had zero flavor, was dry in places, slimy in others, the texture was dry and odd. Such a shame :(

Good food, cooked great. restaurant even called me to tell me part of my order wasn't possible and arranged different items that I was more than happy with as replacements. overall a happy customer.

Arrived quickly but was nearly cold.

Tried the new roast lamb and chicken meat box tonight with gravy wow amazing great flavour hot and fresh will definitely be ordering again

Great food and very friendly staff. Fish is amazing!

Large portion at a great price, food was very good with a very friendly delivery driver. Quick delivery with my order still hot and fresh 👍👍

Nice food, will be going again next time I'm in Ipswich. Thanks.

Always good food at a good price

I tried Neptune's for the first time on Saturday, I have to say I'm nothing but delighted with my order from Just Eat, I ordered a large portion of cod and chips plus 2 jumbo sausages I also got some extras too they gave me some deep fried potatoes or something? they were very well seasoned and it went down a treat, I'll be ordering from Neptune's again in the near future. keep up the good work guys you have a new regular customer.

Neptunes has the best fish and chips in Ipswich, spicy chicken is also on point. I'd recommend them any day.

Great guy really nice and great food

Been coming here since I've moved to Ipswich, the guy behind the counter is always friendly and welcoming. The fish and chips are great and he has made a smokey paprika spice mix that sits with the salt and vinegar which is so tasty!

Burnt fish and missing order(got it 1hour late)delivery driver didn't even apologise last time I will be ordering from that chip shop .very disappointed

Very good food, great customer service and nice atmosphere.

We often get fish and chips from here when we go to our boat in Ipswich marina Friendly service ,a good choice of fish, and very generous portions of chips

Lovely chips, chicken and fish. The best among the best in Ipswich. Satisfying portion of chips.

Top bloke fast food fresh food would definitely come back to day to day opportunities

Ordered fish and chips. Didn’t get any chips lol

Came in for around 4:00pm today, the guy that served me seemed nice enough until I attempted to pay by card. He wasn’t too impressed and found it quite the inconvenience that I wanted to pay via this method. I understand the transaction fees but this shouldn’t be customers fault. The fish was also a bit dry and rubbery and not enough chips.

Had a lovely, freshly cooked fish & chip dinner. Light & crispy batter on the fish. Eaten in.

I love this restaurant. The staff are very friendly and the food has a lovely taste,my favorite are the chicken wings ☺️

Fantastic food. Arrived very quick and was very hot. Will order again.

Ordered on Deliveroo, took so long I had to call up to find out they did not have certain items I had ordered, I was not contacted to say they did not have these items and arrived 40mins after it was due, Me and My partner will not be returning.

Very nice guy fresh food everything good quality 👌 recommend here all the time

Perfect meal 😋, with Good customer experience

Waste of money fish was so small very poor you have been warned don't do it avoid at all costs better off with a tin of beans go elsewhere.

The men in charge are friendly and courteous. I had the chicken and chips, and the chicken was so moist and juicy. The environment isn't the tidiest though

Good portions, good service. Would recommend!

has great staff and great food prepared with love really thank you very much for what you do for us you have from me 6 +++++++

Quick service and decent food. Burger was better than generic fast food you get at McDonalds or BK.

I think it's best chicken and chips

Best fish and chips we have ever had,best chippy in Ipswich, good service,generous portions, lovely crispy batter on fish,curry sauce is reallly good,always get ours delivered,anybody that doesn't rate this chippy obviously have no taste buds

Absolutely disgusting. Worst fish & chips i've ever had. Phoned to complain. Got the impression they couldn't care less. Will never use again or recommend.

A lovely place serving the classic staples and more. Very good quality of food especially the fried chicken which understandly is immensely popular so get them when you get the chance to because they do sell out quick. However, occasionally the chips are a bit hit or miss. Very friendly staff who are lovely to speak to, always go here when I crave a chippy. Would highly recommend!

The fish was excellent, I recommend it to everyone

This fish and chip shop changed hands a couple of years ago or so; the prices immediately went up, but the standards seem to have gone down. It seems to get closer and closer to being a very ordinary fried chicken place.

Got a burger, he literally charged 5 quid, opened a rustlers packet and put in the microwave.

Great Fish and Chips, Chicken wings are the best!

The fish 🐟 was so good I wood recommended it to friends and family 👪

The chips gone down hill with the new owners very dry chucked half away and prices gone up from before will not return

Wouldn't recommend the chips been multiple times and every time the chips have been one of the worst i've had, everything else been great.

Just moved from Aldeburgh on the coast so was wondering what the quality would be like in Ipswich. Needn’t have been concerned, cod and chips from Neptunes where top quality, very tasty, huge portions!

Wow..cod was absolutely delicious...beautiful taste ...chips were awesome..very friendly too

Perfect chips, great meal deals and very nice people. Highly recommended thank you

One of the best fish & chips I've had in a long time. Sat by the boats & really enjoyed it.

While staying at the local Travelodge, Neptune’s was recommended by reception. We went down had brilliant service, extremely helpful and great food. Thanks very much, highly recommended

Usually very good but cod and chips tonight were very poor. Suspect frozen cod as it had not taste and a poor texture. Shame as they used to be great. Won’t be rushing back

Speedy delivery, excellent food. Friendly staff.

Having read other recent reviews after I ordered I was worried so I pleasantly surprised when it arrived very promptly.The Haddock was cooked beautifully and the chips which were not as crispy as I prefer were still perfectly acceptable. I generally use a well known chip shop on the Norwich Road, buy would have no problem purchasing from Neptunes. Not the best chip shop in Ipswich but perfectly decent food.

I was disappointed the fact that I was charged £1 extra to what was on their board for fish. I had to ask and she had different price menu beside her which was deceiving. The fish was small and dry but chips were lovely. Wish they would honour the price they have on display for customers otherwise change it!! All adds up

delicious luch with chips, chicken wings and filet burger. Very tasty

In lockdown and desperate for fish and chips.Pre ordered for myself and two neighbours.Ready on collection, packed so well in boxes, paper and carrier bags.Cod and Chips, Scallops, scraps.Totally delicious.Puzzled by the bad reviews.Our meal was first class.Regular weekly treat from now on x

I called in here because the best Fish & Chip Shop in Ipswich is closest due to the Covid 19 virus outbreak. It was worst fish and chips I have ever had.My wife called in advance to order freshly cook large cod & chip. The first thing I have to say is it wasn’t freshly cooked, it fact it wasn’t even fresh Fisk it smelt atrocious. I live literally 3 minutes drive away so those of you who preferred freshly cook will know it’s too hot to eat when it’s freshly cook. The fish was virtually non existent, far fro large that I ordered and was just a mass of oily batter. As you can see form the picture, there is no depth so there for non chunky pieces of the white flesh of the fish you would expect.However, the worst is to come, the server had no gloves on and protected the chips in his scoop from falling with his bare hands. His hand touch the fish, the chips whilst he stacked them in the carton. Then he proceeded to use the card machine which Paid for using the contactless method. After that, he went on to serve others without washing his hands. All this with Covid 19 be prevalent.My advice if you fancy fish and chips, GO HUNGRY AND AVOID THIS PLACE LIKE THE PLAGUE

absolutely fantastic, one of the most delicious meals i have ever had, loved the curry sauce *****

Realy good quality food best in ipswich

Ever since it's been taken over, it's gone severely downhill. Sausages are horrible and the chips taste absolutely disgusting.. Bring back the old bloke, the new people dont deserve to serve this food!

I rarely write reviews but this was a shambles!! I asked for a battered sausage and chips, cod bites and curry sauce. I specifically asked for extra crispy batter. I live across the road so it wasn’t OMG before I opened the paper, oh wow, the sausage batter was like pancake batter and anaemic. The Cod bites were the soggiest I have ever come across and they were so bad it looked like the cod wasn’t cooked!!! I couldn’t eat them! The curry sauce was stone cold to top it off i couldn’t even dunk my chips!

Fresh fish in batter . Very tasty and very reasonably priced,cheaper than other local fish and chip shops. Friendly staff too. Cooked to order so food was hot and not greasy. Would reccomend.

Chips ok but fish is small. Used to be really good value for money but not nowadays unfortunately :(

Fantastic fish and chips, good prices and friendly staff.

Parking outside Good quality food Fair pricing Takes card I got the £4 meal deal this includes battered sausage, chips and drink. Also added curry sauce for £1.20 extra. Amazing curry sauce and very fresh food, can not go wrong

Amazing fish and chips. Would definitely recommend

Best fish & chips for miles, lovely flakey fish Covered in the crispiest batter, cannot rate high enough, I drive 7 miles at least once every week to get it.

We've been using this fish bar since it was Fish 'n' Chick'n, Gary's, and now Nelson's. During peak times, the quality's really good and the staff always pleasant. However, stop in during a quiet time and you'll find - as other reviewers have said - rock hard, stale chips being served up. I know it's not always easy to gauge demand but, as a retailer, you have to take it on the nose if hot food becomes inedible and try to calculate better next time. It's just not worth the reputational risk to try and sell it as fresh.

One of, of not THE best chip shop in Ipswich. Food is absolutely delicious, staff very friendly and service excellent, with very good value prices. Highly recommend.

Amazing best place in ipswich by far

was closed for months, very glad its open again as its the only chippy down south that tastes like home. good price too

Go here all the time chips and sausages are delicious.

Recently visited here on a lunch break. It was a very busy time of day, nevertheless we managed to get a table for a quick bite.Thankfully we were seen to quite fast and did not have too long to wait for our food.I think due to the busy day, perhaps the tables had not been wiped down to the best standard, however this wasn't a huge impact on our visit.The food was good, and good value for money! Need to invest in some wooden knifes for those eating sausages though.I would visit again.

On my first visit, the fish and chips were good. This time it was poor. Everything was very greasy and the fish was unevenly coated, with some patches that were almost bare and others that had clumps of overcooked batter.

I really love this place. Have been going here since I started college, literally everyday. The staff is sooooooo lovely and the food is really delicious, especially the nuggets!! Definitely would recommend!

me and my partner came here for our fish and chips. as its the best in Ipswich great service and great prices.and always cooked to perfection.