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4.5

Based on 1.808 opinions finded in 3 websites

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Nº 107 in 502 in Ipswich

Nº 12 of 60 British in Ipswich

CUSTOMERS TALK ABOUT DISHES WITH..porksaladcheeselambpuddingsteakbeautifulscallopscookedchocolatefishprawnsoldoilchickenduck

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Duck leg was perfect. Atmosphere great, and service. Not cheap, but very good.

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Nina Spencer . 2024-12-19

MORE AT Google

Super attentive service in an atmospheric setting in a lovely part of Ipswich. Good choice of dishes for most tastes.

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Michael Phillips . 2024-12-10

MORE AT Google

Always a favorite on the Ipswich Waterfront. Highly recommended.

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Bob Edge . 2024-11-10

MORE AT Google

Fantastic food. Ordered the delicious raclette which, for one of us, was served with an amazing salad instead of the cured meats. Duck was great too. Trout starter was delicious. Nice environment. Would highly recommend.

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Janet O . 2024-11-07

MORE AT Google

High hopes, yet disappointing reality. Water soaked, & the poached eggs luke warm at best. Had to ask for water 3 times.

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Tecopa . 2024-10-25

MORE AT Google

Haven't been here for a while and what a treat it was, the food was amazingly well cooked, the staff are friendly and professional. I really recommend a treat meal here with family, friends or date.

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Jason Seales . 2024-10-25

MORE AT Google

The atmosphere and service was nice, but the food unfortunately was very disappointing. The vegan options are very unimaginative and were not particularly enjoyable. There was not a lot of flavour or effort went into the preparation, cooking or ideas. I do not recommend going here if you are vegetarian or vegan. I had the risotto and my husband had the falafel burger.

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Zoe Wood . 2024-10-24

MORE AT Google

Just had THE most amazing dinner here! Food was absolutely superb, staff and service excellent. However… we were sat next to the main front door which was constantly in use and we seemed to be in a permanent draught 🥶.. really took the edge off the evening for me, as i felt I was in a walkway and it was chilly tonight. I’ll definitely ask for a table on the upper level if there’s a next time.

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Nicola Maynard . 2024-10-13

MORE AT Google

We came for a meal at Bistro on the Quay after a team event with a number of colleagues. The food was a 3-course set menu we had pre-ordered the week before. The service and food was exceptionally good, especially being served to a group of 17. I enjoyed squash soup, fish and chips and sticky toffee pudding but everyone was commenting on their own food as to how great it was. Service was prompt and polite and the staff were understanding when a number of people had to cancel courses to catch trains. Absolutely faultless and would definitely return given the chance.

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Phil Thomas . 2024-10-09

MORE AT Google

Was in town on a business trip and had no booking, walking down the quay saw the nice looking menu and were seated quickly. Loved the food, I had plaice as a main, and thanks to the professional service got to sample some of the incredible raclette even though we weren’t hungry enough to order a full portion. Great selection of wine by the glass. Overall a great experience.

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Mr_Jolly_travels . 2024-09-23

MORE AT TripAdvisor

Went here this evening for a work meal. Fair to say I feel the place has gone down hill or just a one off bad evening meal. Won’t be returning any time soon. The best things were the starters, the steak I asked for medium well done as I know some places medium is still quite rare. However this was more than well done was like charcoal. Also said on menu comes with Parmesan salad that was not served with it. Deserts menu was handed, two people ordered cheese board. As you can tell not a great selection of cheeses and just a poor excuse for a cheese board. Said had Stilton and blue cheese this was not served with it, therefore they went back. Also ordered a hot chocolate and that came stone cold. That also went back. Cheese boards and hot chocolate were taken off the bill, as well as the side of chips as they never turned up. The restaurant was not busy so not really sure the excuse for the hiccups. Still had a service charge on of over £42.00 which I don’t think was right given all the above. Was a shame as large group of us and bill was not cheap six of us for £383.00 you expect better quality food. Like I said would not be back here in a hurry think you can pay cheaper and have a better meal else where.

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Georgia M . 2024-09-23

MORE AT TripAdvisor

Really good find on a Wednesday night. The man with a beard who served us was down to earth and very friendly. The bread and butter starter served two of us and the mains was tasty and good portion. Got given a freebie too which was nice. Bar area upstsirs looked cool.

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Jon Tudor . 2024-09-19

MORE AT Google

My favourite place to eat in Ipswich!

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Sarah Wilding . 2024-09-16

MORE AT Google

Extremely good food and good value. Roast beef excellent. However small bad point was the cold draught with the terrasse door open...

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Robert Cahill . 2024-09-14

MORE AT Google

Another superb evening at The Bistro’! An evening of Sip & Paint with art taught by Becca and the evening hosted by Julien & Team. What fun! Thank You X

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Helen Abbott . 2024-08-30

MORE AT Google

Amazing food, wonderful atmosphere and a great owner ensuring guests are all happy. We always enjoy our time here.

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Mrs S . 2024-08-20

MORE AT Google

The wine tasting was an amazing evening. But you definitely need to eat first. Dinner in the restaurant afterward was also excellent.

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Natasha Hampton . 2024-08-20

MORE AT Google

The staff were amazing supporting the menu choices for a large group and my accessibility needs. The roast was full of flavour and large enough too, good value for the money. The desserts were also very tasty. Two points mentioned. The beef was too rare and desserts was too small. However we all said we would come again. Thank you

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Heather Edwards . 2024-08-12

MORE AT Google

Every part of our evening was wonderful, the welcome and service was fantastic, with a lovely atmosphere. The food was amazing, I had the belly pork and it was delicious and so tender. We will definitely be returning as lots still to try on the menu, looking forward to another visit very soon

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Judy L . 2024-08-11

MORE AT TripAdvisor

It is a nice restaurant and nicely situated at the quay. You can sit inside or out. Some food (sandwiches) only available at certain times upstairs and other food only on certain times/days. I ordered soup for starter and frittata for main. They both came together. The soup was cold. They took it away and came back and told me it was hot since they had tasted it. Not sure what they wanted me to say. (I note in another review another customer also has complained of cold soup). The bowl was hot but not the soup. I assumed the chef had put the soup out but the staff never brought it to me until all the mains at the table were ready. Anyway I didn’t want cold soup so I got a dirty look from the waitress. The frittata was hot and ok. They added 12.5% on the bill which I couldn’t find mentioned on the menu.

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Dory Reality . 2024-08-10

MORE AT Google

cant go wrong with this place, recently come back after not coming for 5 years or so and still the same quality and pleasant experience, thank you

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Gohie SWC . 2024-08-08

MORE AT Google

Very friendly place. Atmosphere is very friendly. Food amazing.

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Blanche Abbott . 2024-08-06

MORE AT Google

Regular visitor here.... Great area for bars and restaurants... Food is consistently good with reasonable prices. Always a nice informal ambience.

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beadyeyeonyou . 2024-07-24

MORE AT TripAdvisor

Great selection of Rum (homemade too) and wine upstairs in the boutique, staff were very knowledgeable and friendly. Bistro does an amazing roast too!

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Bobby D . 2024-07-17

MORE AT Google

Absolutely beautiful little Bistro on the quayside, with fantastic views of the boats and life passing by. The manager and staff were welcoming, the atmosphere was peaceful and calm (lunchtime sitting). My friend ordered the Stake, which was cooked to perfection and presented very well. I had the Bistro Brochet bun which was the perfect choice for a delicious and filling lunch. Or day in Ipswich was definitely made better by finding this Gem of a place. 10/10 across the board... highly recommended.

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Richard Lillywhite . 2024-07-16

MORE AT Google

A lovely little place overlooking the waterfront. The greatest selection of alcohol I've ever seen! Nice atmosphere too.

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Samantha Carter . 2024-07-14

MORE AT Google

Absolutely gorgeous food, brilliant service and a great atmosphere. Lovely views across the marina, make for the perfect dining experience.

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Baldy Sean . 2024-07-05

MORE AT Google

A return after very many years for a family lunch. Food very average , I chose from the brunch menu. The restaurant could do with a good spruce and freshening up. Such a shame as it’s in a lovely spot.

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Debbie B . 2024-07-03

MORE AT TripAdvisor

Most disappointing evening meal. We visited this restaurant two years' ago and had a great evening, but not last night. The main issue was the delay waiting for our main meal and the disingenuous attitude towards us. We had to ask three times how much longer it would be for the mains to arrive. Each time it was 'just a few minutes'. Eventually after 45minutes they arrived. We were offered extra drinks as compensation, which frankly we didn't need, and interestingly our drinks charges were not reduced either. So, make sure you get an accurate estimate of the kitchen times before sitting down to avoid disappointment.

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Russell Bateman . 2024-06-26

MORE AT Google

Terrific food quality and a lovely ambiance. Will definitely go back.

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Nick Saint . 2024-06-19

MORE AT Google

I expected more attention to detail at these prices. Welcome was fine and server pleasant. Nice ambience in a good location. Food was disappointing. Rabbit terrine was bland and underseasoned and served with over cooked fried bread. Main course was okay except for over salted mashed potatoes.

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Conqueror17 . 2024-06-18

MORE AT TripAdvisor

Had a lovely Brunch here (the Bistro brioche bap). The wait staff was very helpful with our friend who has dietary requirements. Nice place.

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Joe Lacon . 2024-06-14

MORE AT Google

So disappointing, we were planning to start with a cocktail until we were told they are premixed in cans??? We ordered a bottle of Prosecco which was overpriced. I ordered from the set priced menu, the bruschetta was so cold and completed tasteless, no hint of garlic on the toast and no red onion. The chicken supreme was ok - just ok - the crème brûlée was good. My partner ordered from the main menu, duck parfait which he said was tasty, then bacon burger and chips - no garnish but was ok - just ok, tiramisu was ok, not the best but ok. The waiters need to smarten up, they looked untidy and unkempt. They made a mistake on the bill and tried to overcharge us, good job we checked! This used to be our favourite restaurant but it is a far cry from the standard of food they used to serve under the old management! Don’t think we’ll repeat the experience, it’s very expensive for what it is especially the wine - hugely overpriced.

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Elaine J . 2024-06-10

MORE AT TripAdvisor

Awful service. Tried to order a simple coffe/tea at the bar but told yo wait at the table. The servers ignored our table of 4 continuously, seemingly snubbing us despite several attempts to gain their attention. They seemd more interested in gossiping amongst themselves. Awful Awful service

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Joshua Kilshaw . 2024-06-02

MORE AT Google

First time here for quite some time and with new owners. Not much choice on the menu and the special cheese dish smell was very unpleasant. Food very average with brushetta starter served with poor quality tomatoes. Friendly staff and good atmosphere but overall very disappointed.

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Matthew Gillingham . 2024-06-02

MORE AT Google

The food was great, we had the fish and chips and a steak, both were amazing. The atmosphere was great and the service was spot on. Would highly recommend.

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thesaurorum Curator . 2024-06-01

MORE AT Google

We were dining in a group together with the best chief resto owner in Yorkshire. This is lovely on the quay however it’s Quite pricey but great place. Staff were lovely and attentive. But Soup served were cold, main meal were small portions and dry except the fish & chips which has a weird taste on it. Oh the take away bag was just wrapped in a foil without a plastic bag, felt disgusted with their excuses that they’re running out of bag. Anyway the dessert 🍨 were yummy but again served cold sticky toffee pudding? But served with chocolate cake with toffee pudding sauce, so bizarre how they’d twist our order. Service charge was 12.5% . We don’t mind. Partly because of the small cake with candle 🕯️thank you❤️ The bad things was they have a hidden charges. If we didn’t check the three main course meals, they would have been charged us individually. Again it was an honest lies/deceit. Just to be aware of. We won’t be coming back that’s for sure.

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Leing streboR . 2024-05-13

MORE AT Google

Wow! Wow! Wow! Either I was super-hungry or that was one of the most perfect mains I’ve had in a long time. I’m not always a gushing reviewer, but that Chicken Supreme was incredible! Overnight-brined, cooked in the pan and finished in the oven. Wonderful jus/gravy and perfectly cooked potatoes and veg. Magic. Thank you!

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Graeme V . 2024-05-13

MORE AT Google

Had an amazing meal on Saturday night one of the best restaurants that we have dined at food was perfect

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Paul Best . 2024-04-16

MORE AT Google

What a lovely place I had a burger,maple and bacon the best I have had in a very long time.The staff were very obliging.It had a lovely atmosphere I wish we lived nearer so we could go on a regular basis many thanks to the staff especially the brilliant chef.👍👍👍🍔

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Ian britten . 2024-02-28

MORE AT Google

We had a lovely meal here last night. I had steak and red wine jus, my husband had the maple and bacon burger. Tastiest food in the area, attentive staff, friendly and welcoming. We were staying 1 night on the Marina and definitely chose wisely where to eat! Great menu, service and atmosphere.

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Carole Britten . 2024-02-28

MORE AT Google

Love the new menu, staff are very helpful and lovely atmosphere

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Gavin Clarke Tattoos . 2024-02-11

MORE AT Google

After a lovely stay at the Salthouse, we decided to have Sunday lunch before we left, abd what a superb lunch, cooked to perfection and delicious gravy. We will definitely go again

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Chris C . 2024-02-02

MORE AT Google

Lovely visit to the bistro. Great service from a charming waiter Unusually I went vegetarian. Creamy arancini followed by wild mushroom gnocchi. Perfect lunch. Dessert was a molten mocha skillet. Can’t describe it. You’re just going to have to order it!

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Traveler12524175669 . 2024-01-31

MORE AT TripAdvisor

To good for the likes of me ... Food of the gods .. staff were brilliant .. lovley atmosphere .... Wine was nice ..and I don't like wine ... Somewhere very nice for nice people

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Francis Poole . 2024-01-02

MORE AT Google

Very helpful, friendly staff. Food was amazing . Thank you

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Val Lamond-mattocks . 2023-12-23

MORE AT Google

Used to be my favourite, maybe a bread roll or breads to acommony the starters, didn't understand medium to rare steak, Irish coffee very small

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OnAir66575742754 . 2023-12-21

MORE AT TripAdvisor

Second visit not as good as first.

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Michael Flynn . 2023-12-21

MORE AT Google

High expectations that fell super short. On arrival after ensuring we had booked the conservatory we got told the only table available was one right by the front door which was consistently in use due to people waiting for tables and to be seated. We were then told we could wait upstairs in the wine room for a table instead but we would have to check if it was open as it was closed for a private function earlier. We were provided a table in the conservatory which we were told was not available yet nobody had left the restaurant in this time. Beers were labelled at 660ml but we were provided with 330ml and told it was a typo on the menu. On ordering food we were asked to hurry due to the kitchen closing in half an hours time. No allergy requests were asked which my partner has a nut allergy. Whilst waiting for our starters the table behind us was provided with there starter in front of them which was wrong and sent back for it to then placed in front of ourselves. When questioned the managers response was she didn't touch it and deemed this as acceptable. On a fresh starter arriving of scallops and chorizo, I cannot complain about this as was amazing and very tasty. 2 burgers were ordered after much disappointment the ribeye on the bone for 2, shown on the online menu was no longer on it. We were asked how we would like our burgers cooked, either pink or well done. Both of us asked for pink. On delivery of our burger it was well done and when questioned once again, managers response was that's how our chefs cook it and some staff haven't been updated on this fact. On this fact we stated that a well done burger is not what we ordered she just walked away. Unable to finish the burger due to it being dry and lacking in moisture a pink burger would provide, although exceptionally hungry was just shrugged off. We were asked if we wanted dessert menus and when we said no was left for 15 minutes where 2 members of staff at different times removed vinegar and condiments, alongside empty drink bottles of the table with no interaction. On getting the attention of a waitress and asking for the bill it was clear there was no intentions of an apology. People around seemed to off been intently looked after and provided extras and seemed like these people were clearly regulars who are given more attention than others. This was noted by a few others who had entered the restaurant at the same time. We went here with the amazing reviews and what seemed to be good food but apart from the scallops starter the food was sub par for the price and attention to details, customer service and general attitude was down right appalling. It could of been an evening of clear disaster as celebrating a Christmas meal together as a limited time available alone but we were able to laugh it off but no compensation was given or even a apology for the situation. Disappointed, and let down. Will not return.

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Amy Pimble . 2023-12-17

MORE AT Google

We visited this restaurant for a friends Christmas catch up. Party of 6. Our orders were requested prior to the booking via email. The requirement was intimated that it was a set 2 or three course lunch. Ranging to £38.50 for set three course. Upon various telephone calls to the restaurant, it was actually advised, we could, on the day, select from a very limited a la cart menu. 6 such pre orders were supplied. On the day, food, service were average. When we requested the bill, it didn’t add up correctly. 7 covers were charged, but, charged in a confusing way, as to purposely deceive us. The bill was contested at the time. We were advised, ‘the till doesn’t lie’. The bill was settled in full, despite awkward confrontation with staff. Upon leaving, and assessing the bill in depth, the ‘OVERCHARGING’ was established. We have emailed several times, called numerous times. Not one person within the staff can answer our questions!! So, I’m short, if you are prepared for sub standard food, poor service and would enjoy being overcharged the BISTRO ON THE QUAY in Ipswich is the place for you.

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Jason L . 2023-12-16

MORE AT TripAdvisor

Just discovered this place for a sunday brunch, probably the best full English breakfast I've had in a long time. The rest of the menu looks absolutely amazing too, I will definitely be back here!

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andy morss . 2023-10-29

MORE AT Google

Had an excellent dinner - food was imaginative and well cooked and good vfm. However what made the evening was the excellent service. I’ll be back!

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Julian King . 2023-10-23

MORE AT Google

Visited the Wine Boutique upstairs. Saturday pre lunch bubbles on anniversary day. Lunch then at Mariners. Dana was amazing and the Cremante was perfect.

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95dereka . 2023-10-23

MORE AT TripAdvisor

We have eaten at this fabulous restaurant on many occasions, and all I can say is this is just a gift that keeps on giving… Our latest visit was a Wednesday lunchtime, the restaurant was busy but it didn’t affect our experience, it was perfect in fact! We opted out for a beetroot starter to share, this was the prettiest plate of food I have ever seen in my life! For mains we had the duck and pork belly. Both were beautifully presented, flavoursome and cooked to perfection! Service was friendly and efficient, as always! The owner is very knowledgeable and passionate. And the young lady who served us (I think she said her name was Vlada) was very attentive, helpful and chatty! Thank you, Bistro On The Quay! We can not wait to visit again VERY soon!

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Sean P . 2023-10-18

MORE AT TripAdvisor

Almost never give 5 stars but food was excellent I think a bit expensive for Suffolk but I would go back Dog friendly OK location

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darrenw893 . 2023-10-15

MORE AT TripAdvisor

This had become a regular Saturday pre football match eating spot for us. Right on ipswich waterfront. Nice range of food. Well cooked, presented and tasty, reasonable prices too. We typically spend about £20-£25 per head for main meal, couple of drinks and shared dessert including a tip. We left a very positive review last year. However, been back a couple of times this season but sadly been disappointed. Two occasions - both Saturday lunchtime - the service was poor and the food service slower than previously experienced. The new staff appeared more interested in socialising amongst themselves than checking on customers). Maybe just a Saturday thing. Will try once more as we just so loved it at our earlier visits and the food is good. Interested to see how others feel. Hopefully just an off day for us.

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Julian Rogers . 2023-10-15

MORE AT Google

Excellent place to eat right on the waterfront!

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Shaun Soanes . 2023-10-02

MORE AT Google

This place has a lovely atmosphere and friendly service. However, the food was mediocre. The portions seemed quite mean - the hake dish had a small portion of fish, it was accompanied by crushed potatoes, samphire, sliced fennel and braised chicory. Most of the dish was potatoes, there was hardly any samphire, the chicory was nice and the fennel added a nice texture. It did seem, though, that they were bulking out with potatoes and cutting the more expensive ingredients down to tiny portions. I would rather pay a bit more and have a property balanced meal than fill up on potatoes. It was also not hot when it arrived.

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willowEastAnglia . 2023-09-30

MORE AT TripAdvisor

Excellent food, great service & a tranquil location. The menu was interesting & the food was delicious & looked great. Would highly recommend.

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T6185MGpeterm . 2023-09-26

MORE AT TripAdvisor

Stopped here on a Sunday morning for a late lunch. The staff were lovely, but the service was slow. Maybe additional team members needed for the brunch/lunch time. The food, while on the pricier sider, was of fab quality - you could tell everything on the lovely full english was of good quality.

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Elise Kemp . 2023-09-25

MORE AT Google

Been to this restaurant some years back and we’re in the area so based on last visit went back today. Well nothing special, roast beef was tough as old boots and meal Luke warm. Service was awful. Very sorry, won’t be going back.

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roy2842018 . 2023-09-24

MORE AT TripAdvisor

Super cute little find on a recent visit to Ipswich. We had the Rib Eye sharer and oh my days absolutely stunning meat (not to mention the delicious sides that came with!)

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Kate Harrison . 2023-09-24

MORE AT Google

Very good not sure what we were to expect but very please with the choice Food was good and generous, service friendly and nice scenery The price In line with the quality

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nicolas slama . 2023-09-22

MORE AT Google

The menu was interesting with a good range of options. Both our meals were delicious; beautifully cooked lamb over quinoa; mine a parmesan encrusted chicken. Great value.

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Julie Quinton . 2023-09-20

MORE AT Google

A really nicely presented restaurant with friendly staff. Coeliacs need to beware of choosing from the “gluten free” menu though as it offered options to include chips. Luckily I double checked whether they were cooked in non contaminated oil. The waitress “thought” so but did check when I explained I needed to know for sure. She returned to say no - other items were cooked in the same oil. Could have made me very I’ll but not quite sure they understood or would be like to change their menu. The food was good though and a nice atmosphere.

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Nettie13 . 2023-09-17

MORE AT TripAdvisor

Sharing steak was very good. The chorizo mac n cheese was a bit much with the ribeye but apart from that it was bang on. Nice dinner and would give easy 4.5 out of 5. Would def recommend

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You and me . 2023-09-16

MORE AT Google

Has gone down in value and quality

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Paul Assirati . 2023-09-11

MORE AT Google

From the moment we arrived (early for a booking) we were met by extremely friendly staff, we were given the option of a couple of tables either inside or out, we chose outside as it was such a lovely evening. Water was brought to our table whilst we were looking at the menu. Head Chef came out to speak to us which was a lovely touch. Food was amazing, service was impeccable and thoroughly enjoyed the whole experience, will certainly return. Thank you

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Diane Langston . 2023-09-10

MORE AT Google

Great restaurant on the waterfront with lovely views of the marina. Excellent food and service. New wine bar upstairs. One of our favourites for romantic meals.

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Kevin Bishop . 2023-09-09

MORE AT Google

Luckily there was a free table outside, on the Waterfront, on a Monday! We shared 3 starters of mackerel, sardines and smashed avocado. Great service and G&T flavours.

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Andrew Smale . 2023-09-08

MORE AT Google

A very enjoyable return to the Bistro. Service, as always, was excellent, with some great, fun interactions with the staff. Food was very good. An excellent setting in the heart of Ipswich

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X8875QHellens . 2023-09-05

MORE AT TripAdvisor

Excellent, freshly prepared food and super accommodating staff make the Bistro a pleasure to visit. Visited with a party of 9 for my birthday- they accommodated us at short notice and even brought out a ‘Happy Birthday’ plate. It’s really lovely to have this independent restaurant in the town, thank you again for a lovely evening!

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tgfw . 2023-09-01

MORE AT TripAdvisor

Had a brilliant meal here Saturday night. Great value for money. There is a set menu available too. Very friendly staff, lovely atmosphere. Nice cocktails!

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Fearless24580337586 . 2023-08-29

MORE AT TripAdvisor

We booked at this restaurant for dinner and there was 4 of us. We each had a main course follwed by dessert. Soon afterwards we all fell very ill! al of us with the same stomach cramps followed by lots of toilet visits.. 3 of us had to have the day off work the following day because we just could not get off the toilet. the only thing it could have been was the Mac N Cheese as we all had that with our main courses. I emailed the restauant the next day to explain and complain but they said after a thorough investigation they could not find fault in the kitchen and just sent me on my way completely disreguarding the fact that i had made a complaint. the food tasted good, couldnt deny that - and althought the stench of the cheese runs through the restaurant and is really off putting it did not stop us from enjoying the food at the time. I am just generally appalled at the way they have responded to us (both the manager Magdalena and also the Director Julien Jourdain) after explaining that we were all unwell after eating at this restaurant and I would have expected more from them. I will never go back here and nor will my friends and we have been left pretty disappointed by the experience.

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Craig O . 2023-08-24

MORE AT TripAdvisor

I have been to this restaurant several in the past and it’s always been excellent. I went last Wednesday and the service was appalling, incredibly slow. I was told they were short-staffed and had an event upstairs. I was dining alone, and yet I was there well over 2 hours. Others at an adjacent table commented on te poor service I was receiving. They were a group like others there and these groups appeared to get priority The menu was OK but not nearly as good when under different management/ownership. When I arrived I spoke to a member of staff. He turned away from me which I found rude. It transpired that he was new. Care there needs to be taken that new staff have adequate induction. A mistake was made with my bill, appallIng! ? Another new member of staff

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Liz Walker . 2023-08-23

MORE AT Google

The food was very tasty ,we all enjoyed what we had .However I don't know if the staff were having a bad day other than the young bloke the rest of them took forever to come to us ,had absolutely no front of house skills ,no manors and completely ignored when I'd asked politely how long my meal was going to be. I caught them outside using their mobiles and seemed to be going between the restaurant and the boat restaurant, so not sure if they're now owned by the se people but maybe they need more staff if they are. I've never felt the need to right a bad review but the front of house made me feel awful for asking anything and you don't pay good money to be treated like that. I couldn't fault the kitchen staff for their food though

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Donna H . 2023-08-13

MORE AT TripAdvisor

Nice location for a business lunch. Good value for money, wide menu selection.

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Mark Pearson . 2023-08-13

MORE AT Google

Great wine selection and food is good. Lovely to sit on a summer day

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Sophie Brown . 2023-08-10

MORE AT Google

Love this place!! We usually pop upstairs to the wine boutique which is always great (lovely selection of wines & snacks) but decided to go for breakfast this time downstairs at the restaurant. I had the eggs royale which was delicious, taste & portion was spot on! Service awesome as always.

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cheeseandchillijam . 2023-08-08

MORE AT TripAdvisor

The Bistro has a lovely ambiance in a superb location. The food was excellent with plenty of it. The staff are friendly and happy to please. The prices are very competitive and we will be going back.

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David Tapper . 2023-08-07

MORE AT Google

Could not fault the service, standard was excellent, food was hot & delicious. Definitely order the tempura battered gherkins!

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Lucy N . 2023-08-07

MORE AT Google

Very disappointed, the food was not very nice at all and the service was slow.

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Chris Davison . 2023-08-02

MORE AT Google

Family birthday Sunday lunch on the Quay front. Nice location and staff very attentive. Couple of lunches were only warm.and had to be reheated. Lamb dish and roast dinner meat very tough and knives not that sharp so few issues. Good drinks menu and service was very quick and helpful. Menu limited for those who don't want fish plus Sunday roast only offered beef . Good location overall and layout fresh

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nicholak594 . 2023-08-01

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We visited the Bistro on the quay with friends for the first time and I have to say we were all very impressed! The service staff were very attentive and the food was excellent. The deserts are lovely but my only gripe was that they were very small portions. Nonetheless we look forward to returning!

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195nicko . 2023-07-29

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Had a lovely meal with friends last night, great food, great wine, great table with a view, great staff and Slash was beautiful.

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Shirley Doltsinis . 2023-07-28

MORE AT Google

Amazing cheese night! Great atmosphere and service. The dog was a highlight, too :) Highly recommend.

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Louise Nunn . 2023-07-28

MORE AT Google

Food was excellent, service was also very good and helpful.

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Mary Ramsey . 2023-07-16

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Visited last night, I had the lamb and my partner had the beetroot risotto. Both were cooked impeccably, service was great. Wine (Chardonnay) and pudding (sticky toffee pudding & a cheese board) were also fantastic. Couldn’t fault the place. It was the first time we’d been out for dinner in at least 18 months and will be coming back. Only downside is there was limited vegetarian options, but that’s to be expected with the cuisine. Special mention to the male waiter with the ponytail/bun, he said he’d only worked there a couple of weeks but you couldn’t tell. Great service.

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Alice Tomkins . 2023-07-15

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We expected so much from the bistro having had amazing experiences at the mariner's and the wine boutique it was a real disappointment. We had gone in on a Tuesday and ordered drinks and their raclette burgers. The drinks came quite quickly but the food took thirty minutes and we couldn't flag down anyone to ask. When it did turn up we were told sorry there was a problem in the kitchen. Unfortunately the burgers did not live up to the long wait. The chunky chips were thrown haphazardly on the plate and each of us had varying portion sizes , the burger was served open and the top part of the bun had a very lonely lettuce leaf and no sauce or mayo or anything and looked quite sad and when we flipped the buns over all three were burnt two of them were so black they were inedible.... The other half of the burger had sweetcorn relish in a less than appealing shape and colour and was a bit lack lustre. The half we had and the chips tasted alright but nothing amazing. When asked how the food was we mentioned the buns and we were asked if we wanted new buns but we didn't want to wait as we had already waited so long. Unfortunately we didn't get time for desserts as we had something to get to and service had taken too long. At the end of the meal when the bill came there was no further apology or attempt to make what was unfortunately a disappointing meal better. Hopefully next time will live up to the standard of Julian's other establishments.

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Sophie . 2023-07-06

MORE AT Google

This is a wonderful restaurant owned and run by French chef who knows the business inside and out! Dishes have a French influence and are creative, delicious, and all freshly cooked. There is a set price menu as well as a la carte, good choices on both, selections can be made from both menus, which is a good idea. There is a very good wine and drinks list. Wine is available by the glass as well as in bottles. Upstairs, there is a wine boutique where wine and other drinks can be bought at shop prices to take away. Outdoor seating on the quayside available too. Service is very professional and friendly. We've been eating here for many years and have not been disappointed. Our only problem is that the Mariners Boat Restaurant is opposite Bistro which is a stunning and historical boat, kept beautifully and with authentic decor. The boat is also owned by M. Jourdain so expect the best in a unique setting. We alternate between the two restaurants. We can't recommend either venue highly enough. Nothing else in Ipswich comes close, and of course the location is very special. Thank you to all the staff for all our wonderful meals.

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Arlene Adkins . 2023-07-03

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3 chefs, two waitresses and a ‘manager’.. 12 covers including ourselves were in there, and judging by the food going out, they had ordered before we got in… mackeral pate arrived promptly, but the two burgers took 3/4 of an hour to arrive, despite no...

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Julian P . 2023-07-01

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Lovely quality produce. Highly recommended. Also had drinks and nibbles the day before, love the wine selection from small local farmers. Had lunch several weeks ago, also excellent. Love the tempura gherkins.

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me2030 . 2023-07-01

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Went there for lunch. Greeted by a very surely young lady. Ordered drinks, G & T v poor, two ice cubes which melted in minutes and tonic was flat. Be Asked if we could have a drink outside and maybe eat outside. Went upstairs to use the ladies only to be greeted by a member of the kitchen staff holding a bag of frozen chips who was coming down the stairs. I waited for him to come down rather than squeeze past on the stairwell. . I didn’t get a thank you, a smile or anything and I thought how rude I hope this isn’t a sign of things to come!! Asked if we could have an umbrella up and was told it was to windy. The wind was very light. All the other Restaurants along the quay had umbrellas up so unsure what the problem was. They were quite rude. Due to their attitude we paid for our drinks and went to Issac’s and were greeted warmly. You could leArn a lesson from their approach. Restaurant was completely empty outside and 1 table occupied inside, with this attitude I’m not surprised!

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Michelle . 2023-06-29

MORE AT Google

Bistro on the Quay is always a favourite gem! We popped by for lunch and the service was friendly with big smiles and welcoming hellos. Seated on the busy terrace, we enjoyed the scenic views of the marina. Some of our group ordered a few items from the new brunch menu which were very tasty. We have to say the crab cake starters and the classic fish'N'chips were delicious. The staff were very attentive and we look forward to our next dining experience here.

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Jemma Mansfield . 2023-06-27

MORE AT Google

We went last night for a big group meal and I left feeling disappointed. We were not made to feel welcome, and a very rude gentleman served us as if he didnt want us there. He delivered the wrong wine to the table, opened the prosecco and then when we mentioned it was normal rose not prosecco rose that we ordered, and he tried to argue with us saying we ordered the prosecco. Then proceeded to make a huge spectacle of checking that the bottles hadn't been drunk from whilst he carried them out. No water or wine was poured for us, simply plonked on the table which is fine for a pub but not a nice restaurant. We pre ordered food as we were a large group, and they weren't aware and asked for our order until we told them to check their email. When the mains came, a few of us had ordered sea bass, and were brought out Tuna steak. Apparently the other waiter was meant to mention that they didnt have any seabass! My main was delicious even though it wasnt what I ordered and I really enjoyed the food. And my dessert was divine. We also asked for more water for the table, and it didnt arrive until we asked again. None of the staff were attentive and we weren't made to feel welcome. Even though I thought the food was good the service was SO poor I won't be hurrying back. They were surprised we took the service charge off!!

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Charlotte Lloyd . 2023-06-25

MORE AT Google

Nice venue, multiple choices. Looking forward to being there in the Beer and cider festival end of July.

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tungaerol . 2023-06-20

MORE AT TripAdvisor

Helpful and friendly staff. We arrived not having made a booking but were seated straight away. Have a great meal with fantastic food and a good wine selection. Would happily return.

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Dibbs Middleditch . 2023-06-19

MORE AT Google

Ate the set menu on a lovely lunchtime. We chose crab cakes and mussels to start, lamb as a main course and crème brûlée and nut crumble for dessert. All were lovely for taste but also a good amount, meaning we felt we were about...

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608taff . 2023-06-17

MORE AT TripAdvisor

Good food, great service from the staff

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Darren Murphy . 2023-06-08

MORE AT Google

We went here for our anniversary meal the waiter was very helpful , friendly and made us feel very welcome highly recommended

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scott w . 2023-06-04

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