The Salisbury Orangery in Wiltshire - Phone Number, Reservations, Reviews

Fabulous brunch menu with friendly staff and great presentation.

Beautiful building, great coffee and stunning food made with fresh ingredients. Doubt you will find better in Salisbury. Highly recommended the Pesto pasta. Prices are more than fair given the quality.

It was very cozy and the food was great. Highly recommended.

Really enjoyable food with fantastic indoor and outdoor seating. I really loved the vibe of this place and sitting next to the water. Group of 7 and everything came in normal time despite it being busy, no one complained about any part of their meal and we mostly got different things, so safe to say anything here is a good choice.

Great place to stop for a bite next to one of the streams in the town centre. Friendly team, delicious food, quiet and peaceful atmosphere. The toastie I had was lovely and very filling, I struggled to finish it! I was very tempted by the brownies, but I resisted!

A real English breakfast, with all the British codes. Gluten-free proposal 😀 and our dog friends are welcome.

It's like that I imagine a English Breakfast

Brilliant Breakfast great choices, great prices, great value

Hands down, the best sandwich I've ever had! The New Yorker toasted sandwich, wow, my wife had the cheese and onion toasted sandwich and she said hers was amazing too. I'll definitely come back if I'm in Salisbury

I had the BLT, however after eating it I suggest to anyone thinking of having anything toasted …DONT. The filling is lovely, the bread is lovely, but when you toast a bread that already has a hard crust you end up having a sandwich with a concrete crust. I would suggest if the orangery is going to toast hard crusted bread that they CUT THE CRUST off first or use different bread

The orangery has a lovely vibe about the place. The inside feels vintage in the best way and the food is delicious serving nice toasties and lunch bites, even if they are slightly on the pricey side! The outdoor seating does get really sunny so on a hot day be aware that you may find yourself getting a bit toasty, especially since the umbrellas were broken 😢. Fantastic location though right next to the river.

Staff needs to communicate clearly. My meal had half the ingredients missing, because they "ran out." No one bothered to tell me. Of course I would have ordered something else. The chef didn't tell the server, the server didn't notice (or care) that my dish wasn't right, and I ate some of it before I realized that it was not very good. Not very professional behaviour on their parts. Hopefully they were just having an off day. My partner's meal was good.

Quick breakfast with an old friend.

The vegan breakfast by the river was wonderful 😋 coffee was excellent also. Definitely worth every penny and the service was amazing, great staff

The service was great, despite being super busy. The setting was really pretty by the river. The vegan breakfast was DELICIOUS, and the coffee was excellent.

The service was great, despite being super busy. The setting was really pretty by the river. The vegan breakfast was DELICIOUS, and the coffee was excellent.

Nice little cafe and lovely setting on the river. We had a comfy window seat which was perfect for 4. Would be nice if they'd had some smaller plates or a menu which detailed the pastries on offer

This place has the potential to be amazing yet the few flaws it does have are so massive that it make this place one of the worst places ever. 1st the sausage meat was not cooked fully and was not even warm, this is clearly a Health & Hygeine in Food Safety Issue and Trading Standards Food Inspector should be made aware before someone goes down with servere food poisoning. 2nd the staff are about the rudest staff ever that i have come accross, they seem to have a superiority complex and have a 100% careless attitude towards customers and customer service. I do not recommend this place due to the business ethos of the Owners clearly allowing their staff to do as they please when they please and how they please, i tried to contact the owners but the ownes have made it impossible for them to be contacted online, maybe because they would just get endless complaints. I shall just use the Boston tea Party instead from now forth.

What a wonderful day and a glorious location. My friend has never been here before, so we stopped for a coffee. It was very busy but we got a table inside, which was really good, as it can be hot. Ordered a cheese and onion toastie for me, which was very filling. My partner in crime had a greek salad, which was thoroughly enjoyed. We both ordered a latte. The only reason I didn't give a score of five, was because the coffee in my opinion was too strong. I would definitely recommend a visit 🙂

A nice place to eat with simple, but good, food. Reason for 4 stars instead of 5? They obviously put vinegar in the water when they poach their eggs, I would suggest that they use less as you can taste it! Also, I like my tea hot, (it wasn't). I don't put a lot of milk in, but if I had put a touch more in it would have been only lukewarm.

Came for breakfast this morning. Very disappointed with they way member of staff dealt with 3 people seating. We were told to go outside as they have no seats inside. That was fine. So we moved two tables together as one person is heavily pregnant and we had no room. You couldn't possibly fit 3 people in small table. So unfortunately we had to leave.

Quite busy when we visited, service and lunch was excellent, great atmosphere

We have eaten here on many occasions and have always been extremely happy with the food and service. In fact we always rave about this restaurant to anyone vising Salisbury. We returned today for Brunch with the same expectations. Sadly, this was not the same experience. The menu has been radically altered and slimmed down since our last visit. I am a Vegetarian and like to eat healthily, but am also unable to eat eggs. There was, literally, nothing on the menu apart from a Vegan Fry Up or a Cheese Toastie that I would have been able to eat, had I liked greasy food - I don't. In the past there has been Mushrooms on Sourdough Toast - delicious, or homemade Houmous and oven cooked tomatoes - really yummy. I know this sounds like a first world problem but I was hungry and really looking forward to the meal. The restaurant was, also, much less busy than our previous visits and we are wondering if the change of menu may have also impacted other patrons' decision to attend. The service was still as good as ever but I ended up just having a coffee and a smoothie and returning home for breakfast. We won't be coming back.

Ideal cafe on the bank of the river. Really nice coffee and well executed breakfast options. Carter's well for people with dietary requirements. Coffee was very good by UK standards and the service was excellent, very helpful. There's indoor and outdoor seating, very clean and tidy throughout. Recommended.

Had a waffle 'breakfast' and my friend had the blueberry & chocolate waffle, both very tasty

Nice looking place but was a bit disappointed that the website menu isn’t up to date and items and prices are very different to those advertised. The coffee was good quality but not hot enough- neither was the hot milk with it, and the sandwiches, although well filled, were rather soggy - a good quality sourdough would have fared better and been more appropriate for the price. Service was cold- on inquiring politely for a wifi code I was met with a brusque ’no’ with no explanation. Beware- prices are ambitious but service is included as an expectation at the end.

Great find while on a visit in Salisbury. Delicious vegan full English breakfast. Lovely decoration and feels nice to dine inside. Lovely stream just outside where you can sit also.

Beautiful Friday morning with an iced coffee with caramel and a berry smoothie! Great way to start the day 😍

Fab place. Excellent food and service. Good location next to the river

Have been waiting to try here for a while & wasn't disappointed lovely breakfast & coffee

Lovely diner on the river. Waffles to die for. You can sit out on the riverside and watch the world go by while enjoying your food. Highly recommended

I enjoyed The Orangery breakfast the other morning. It was brilliant food, lovely coffee and great customer service. The guys were prompt and incredibly helpful. I recommend highly as it’s situated by the river on the edge of town, just a short walk from the cathedral. I will definitely make an effort to visit frequently 😊

Friendly staff, good quality and healthy food, nice surrounding and ambience, dog friendly!

The first time I went to the Salisbury Orangery, I’ve got to say it was brilliant. Great food, great service. I went back six weeks ago and it wasn’t so good but I put it down to it being really quite busy that day. However, I went back today and it was dreadful. I waited 10 minutes for any of the four staff to acknowledge we were there and find us a table. There was no one waiting ahead of us, and tables were free but the prioritised sorting coffees over getting us to a table. We then had another 10 minutes before we ordered and a further 10 minutes before anything came to the table. A coke and a smoothie shouldn’t have taken so long, food I can understand. Then, the sausage sandwich had way too much watercress on it which made the whole thing bitter, and the bacon on the poached eggs and bacon was burnt. Not overcooked/crispy, but burnt. Throughout, the staff working had an air of not really caring at all about what they were doing. No please, no thank you, no ‘is everything all right’, just short answers to questions asked whilst they stared off into the distance. I’ll not be back but, judging on how they behaved today, they’ll not care about that anyway.

What a lovely place for a pit stop for coffee, friendly polite staff and speedy service. We tried the gluten free brownie, blueberry blondie both delicious. Lovely coffee I highly recommend a visit if you are in Salisbury.

Amazing little cafe with a nice view on the canal. Service was friendly and efficient. Portions are amazing for the price and the quality of the ingredients was exceptional! Definitely one of the best English breakfast I have had. The smoothies were amazing too, highly recommend them.

Fabulous little café with deep, divine, salty chocolaty brownies and a brilliant little cortado coffee made with only with ristretto expresso - trendy, urban chic industrial meets succulent interior, all on the river, right across from the park - perfect!

Lovely meal, friendly staff. Great place for brunch. Will definitely go again.

A cosy, authentic and pretty cafe overlooking the River Avon. Had the best BLT sandwich I've had in a long time. Packed full of flavour, and bacon! Good portion sizes to start your day exploring the town.

Beautiful old style structure serving good food at fair prices

Delicious food, lovely staff and gorgeous interior. Would definitely go again. We had an all round amazing experience<3

Great place for breakfast. Nice coffee and chai, was a really busy Saturday morning but we only waited about 10 mins to be seated. Great menu with lots of options, partner enjoyed the beans and my poached eggs were spot on

A great place to eat , breakfast was really nice , would recommend some shroomdogs as an alternative to current vegetarian sausages, but this took nothing away from the breakfast, cooked to perfection and packed with flavours. Coffee was liquid gold , rarely have two coffees with lunch, but could of done three ! Staff are lovely, attentive without bothering , no naff music ,a good ambiance with nice views. Waffles were that good they sold out ...........we will return! . Perfect valentines meal , many thanks to all 10/10

Ordered waffles and toast and both were badly burned… they were so hard it was painful to eat. Disappointed with the food but the staff and atmosphere were great though

Delicious food and drinks, everything was fresh and tasty. It was very busy so the service wasn’t as good as it could have been and we waited 25 minutes for a table.

Lovely welcome, great service excellent food and atmosphere

This is a lovely venue in a great location and has an interesting looking menu. Unfortunately it took so long to take our order that we decided to skip food and just have a coffee. Coffee, which had to wait until dishwasher was emptied and loaded, was cold, and brownies were decidedly ordinary. I was going to give the place three stars but then I went to the loo. If you are only providing one shared loo between men and women it needs checking a bit more often.

The Salisbury Orangery has been my go-to coffee spot since they opened. The staff are so friendly and their coffee is delicious! During my last visit I treated myself to their full breakfast and I'm so glad I did - probably the best breakfast I've had in a long time 😋 Looking at the reviews regarding the temperature of the building I would just like to point out it is a Grade 2 listed building built in the 17th century so obviously it's not going to be the warmest building you've ever sat in. It's also not the fault of the owners or the poor staff who have to deal with people moaning over something they have no control over - if you're that cold, keep your coat on or order a bowl of soup to warm you up.

I took my two children for lunch, both can be quite fussy with their food. The staff were very helpful and catered to my fussy children by providing a meal for each of them that included exactly what they asked for. I ordered the full breakfast , which was cooked perfectly, and tasted delicious. I will definitely be taking my children here again.

Amazing service with quality food🥰

This is one of the recommendations by my Airbnb host in Salisbury. Here you can find many vegetarian or vegan options. The service and the vibe are both great. Me and my little animals really enjoyed the meal☺️

Went here with high expectations, on a midweek morning in December. Decent food, freezing cold inside (the building, not the food). This place needs staff who care about service, but they were more like glass collectors in a nightclub. Could be so much better, won't go again.

Wonderful food in a lovely building. Attentive staff.

First visit to the Orangery was very dissapointing. Waited a few minutes to be seated, then sat for 15 mins and no one came to take our order, so we decided to leave. The staff didnt even ask or notice us leaving. Food looked really nice, but we didnt get as far as ordering. Dreadful sevice.

First visit to the Orangery was very dissapointing. Waited a few minutes to be seated, then sat for 15 mins and no one came to take our order, so we decided to leave. The staff didnt even ask or notice us leaving. Food looked really nice, but we didnt get as far as ordering. Dreadful sevice.

Great brunch, hot food, good service and a lovely atmosphere and view of the river.

Been here a couple of times. Great food. Friendly service. Very good for veggies and vegans.

Came here for breakfast and can’t fault the place good service, great coffee and the halloumi Benedict was incredible. Highly recommend.

Lovely warm and welcoming cafe. Friendly team. Great coffee and pastries. Dog Friendly

A wonderful little cafe, breakfast with the family, with vegan options, and dog friendly. We'll definately be back again.

The food was super! However the waitresses were un-friendly, apathetic, surly and inefficient. The toilet wasn’t properly clean and the tables were smeary and sticky. We are regular visitors to Salisbury but sadly we aren’t minded to return to the Orangery anytime soon. It’s a shame as when it first opened it felt like a deluxe experience!

This restaurant was recommended, not impressed the place was freezing, we were shown to a table and basically that was it , we waited for over 15 mins no one came to take an order it wasn’t even that busy, the customers next to me all had there coats on and very complying that it was cold , my father is 90 yrs old so we decided to leave , it was ridiculous

What a little gem lovely food great service and a lovely view of the river thrown in

Had a lovely lunch here today with friends. Can always rely on delicious food, good service and lovely atmosphere. Previously had breakfast here which is equally good.

The three of us had a fabulous brunch with coffee. The best I have had in Salisbury. great food, generous proportions and great service.

Salisbury Orangery was really nice, we went there on a Saturday around 10am and were able to get a seat. Atmosphere is great, love the glass tables and lights especially on cold winter days and the food was great too. Staff was very friendly too. For me it was great that they have glutenfree options. Aaaaand they have WHITE hot choco. Really, what more do you need! 😊😃 Hope you enjoy it there as much as I did.

Nice breakfast and good service

Very over priced. Mediocre service.

Beautiful setting for coffee and breakfast. Very quick service. Friendly staff and a very delicious breakfast. Make sure to pay the Orangery a visit.

Recently went here with a friend and my toddler for brunch. While I can't fault the food or the staff... It's a little disappointing that they don't seem to cater for children at all to the point they don't even provide high chairs. Which isn't the end of the world... But when you're sitting at a lovely decorative glass table it's not the safest with a fidgety toddler. Building is lovely and the location is great. Sitting at the window is a must.

Visited Saturday morning after cold water dip at Harnham Mill with our group. We were made to feel welcome as we entered the shop and shown to an inside table as it was raining outside. Two of us had the Orangery breakfast and the other the vegan breakfast. Such a tasty meal on a full plate. I got a doggy bag as I couldn't finish. Definitely recommend 👌

I went to The Salisbury Orangey at; 102 Crane St, Salisbury SP1 2QD. I ordered the Full Orangey breakfast and when it arrived the sausage was cold to the touch so i cut into it and put my tongue in the cut open part and the sausage was cold, the sausage also looked Not Brown as if it was undercooked too so i got up and let someone know immediately of my finding, the lady waitress i spoke to was extremely rude and obnoxious considering i was merely just letting her know in a pleasant manner, in any event i then sat back down in hope that a new cooked sausage would arrive before i had finished the rest of my breakfast and sure enough a golden brown looking sausage appeared that looked cooked and was clearly hot on the outside and hot on the inside as one might expect, i was delighted and thanked the waiter and ate all food and was most content. I then got up to pay and after i had paid the staff told me that i must never return there as they would be unwilling to serve me ever again! I was so surprised as i had not complained or made a fuss in any way what-so-ever. I then further questioned the man behind the counter as to why this decision was made, he informed me that it was because i had complained about the undercooked sausage...I then said that i have not ever complained to anyone about anything and that i was merely informing them that the sausage was not cooked correctly and that he should be thankful that someone is notifying them of undercooked food as that should allow them the opportunity to take action in the kitchen to prevent other possible food poisoning, prevention better than cure i would of thought but he just said we don't accept complaints and that i must never return because i complained. I further added that if they are to refuse custom of people who notify them of undercooked food then this implies they condone the under-cooking of meat rather than wanting to strive to improve customers safety is paramount in respect to health and hygiene in food safety yet this seems to of fallen on death ears as no one seemed interested. I asked to speak to the Owner and i was told that the owner, being; Nicola Jane LLOYD and Michael William WHITELEY had already told them to ban me from the premises!!! I searched online for a long-time to try and find a proper complaints procedure so i could find out if the owners really did ignorantly refuse me custom and to inform them of my experience yet i only found that their restaurants websites are equally as unfit as is their staff and food as their is no complaints procedure, nor telephone line nor email address, that's correct this company Don't care about feedback and don't want any which has forced my hand to know make this complaint and further notify Trading Standards of their lack of interest in their food being undercooked and that they refuse custom of anyone that has an issue with it so everyone be warned! I strongly believe not to continue funding any business of which i do not agree with and we the people must speak with our custom or lack their of in this case. This business has only been up and running for a couple of years as can be seen on Companies House and when i went to Trip Advisor to make this Complaint be known i could see that very similar complaints have indeed been made, mainly about the rude staff and yet again the business owners seemingly Don't Care! This in my view is the number 1 biggest concern of all as not taking undercooked food serious goes against the grain of basic health and safety in food hygiene and to further callously go on to refuse the custom of anyone who notifies them of such undercooked food further details the enormity of their lack of care or consideration for Basic Food Hygiene not to mention the lack of interest in customers. I find that the staff are and was extremely rude, obnoxious, immature, non professional and the owners Extreme Unethical business ethos is unjust, unreasonable, and not in the public's best interest.

Camp here with my wife for the first time for lunch whilst in Salisbury. Good light lunch menu food was very good I had the double cheese toastie with onion marinade salad and crisps

Very very very slow and not great for kids. Won't becoming again.

Very nice environment, tasty food and pleasant staff. I have marked it down by one star as I feel it's too expensive and not value for money.

Fantastic food and service - the iced coffee was 10/10! Location is also really pretty in the summer and can sit outside

Best eggs Benedict ever with a wonderful view on a sunny morning watching swans with their cygnets swim by. How wonderful our world can be!

Lovely setting, but food and coffee not so great for price. OK service but not particularly welcoming.

Great venue by the river with brunch in mind, eat in and take away. Weekly and daily specials. Expect 30.miniye wait at busy times, it is that popular.

Fabulous food, service and building. So good we visited twice. The building is beautiful and in a great location. Staff friendly and efficient.

Stopped in for some take away drinks before going to do another activity in the city. The staff on shift 19/10 in the morning were really lovely and helpful. Drinks came quickly, oat milk flat white for my friend was lovely as always (she comes...

We took our family from Malaysia here for lunch as a treat, however the experience was somewhat disappointing due to burnt dry toasties with little cheese and processed ham and lack of service, despite high than average pricing. Only the drinks were satisfactory. Never again!

The nicest brunch I’ve had in ages! Really fresh and tasty food. Lovely atmosphere and staff too.

Great food and customer service experience, worth to visit when you are in Salisbury

A really pretty renovated property inside and out, attentive service with good options for gluten free or vegans. The full orangery was lovely and breakfast for 2 was a good price and to top it all off its in an ideal location.

I asked if we could sit outside and could someone clear the drinks n plates from the table. We waited and no one came so I went back in and asked could someone please clear the table and could we order some drinks. She followed...

We arrived at 10.20 on a Sunday (opening time is 10am), to a full cafe and were told the kitchen was yet to open and that it may be a wait for the food. We decided to stay as we had heard good things about the food. However, it took us 35 minutes before we were asked for our drinks order. We then had to wait a further 15minutes for 2 coffees. The food eventually took 1hr 40 minutes to arrive at our table. The food itself was good quality, but I have to say, having only 1 chef for a 50 seater cafe on a Sunday morning Brunch Service is ridiculous.

Passed by on a long bike ride. Grabbed a quick coffee and snack by the lovely riverside, and sat to enjoy the ambience for a short while. The lady that gave me my coffee was very polite and lovely. And there were a few other cyclists that offered to watch my bike while I went in to order. I had a lovely experience here.

Great food but awful staff and atmosphere

Absolutely beautiful little cafe on the riverside. Not far from the water meadows, so perfect for a pre/post walk stop. Food was delicious and coffee was very nice.

Beautiful service,food and location today.

Unfortunately the staff were not the friendliest and I felt unwelcome. Such a pity as the food was great, lovely venue, great decor.

Disgusting Behaviour from Staff We came to eat at this establishment, and the level of customer service that we received, or should I say DID NOT RECEIVE from the minute we walked through the doors has left me gobsmacked!!! I would never ever recommend this place to anyone visiting Salisbury, which is a real shame as it looks beautiful. I recommend you teach your staff how to treat customers, I have travelled extensively and have to say this by far still stands out as one of the worst experiences I have had on my trip to England / Europe in the last 6x months. It was so bad that I didn't even stay to enjoy my food due to the disgusting behaviour from the staff.

We came to eat at this establishment, and the level of customer service that we received, or should I say DID NOT RECEIVE from the minute we walked through the doors has left me gobsmacked!!! I would never ever recommend this place to anyone visiting...

Very disappointed. We were recommended this restaurant for it's good breakfast. We were seated and sat for 20 minutes. Nobody came to help so we left. Such a pitty because it looked beautiful in there. The table right next to us got their food finished eating and got their bill while we waited.

Not been here before but it looked inviting for a much needed coffee by the river side. We sat inside and ordered our drinks. Friendly service. Only gripe was the volume of the music.

This is our favourite café in Salisbury and we come here almost every time we visit the city. The coffee is great and I can really recommend the excellent brownies! We have also had breakfast here before, which was delicious. One of the best things about this place is its location: right next to the River Avon and a short walk from the cathedral and shops/restaurants. I also love the interior, with so many exposed beams and other woodwork.

Staff was wonderful and kind and food was to high standards and good price for what is what. Definitely going to go back when I visit here again😋😋

Had a good brunch, certainly would eat there again.

I had an awful service experience at this place- just wanted to enjoy brunch with family as passing through this town on the way home. I never received my food - asked very specifically for example for avocado without chilli, sunny fried egg- the waitress confirmed I can have it- but it never arrived, my husband and daughter had their food mine for some reason was not registered. On top of that i then discovered that they charge different fee for extras- toast for example was advertised as 1.5£ but they charge 3.5£ twice on the bill saying retrospectively it needs to be attached to a meal otherwise charged more- my husband has ordered a meal and we asked if myself and daughter can combine things to create our own meal as there wasn’t suitable option otherwise- so on the top of not receiving my order I was asked to pay more retrospectively- never had this experience in any other restaurant so far and I don’t think it is legal. To make things worse their card machine didn’t seem to work properly- so there were four times I needed to attempt to pay- 3 times was advised that it didn’t go through- forth time the waitress changed the card machine and finally it worked- but to make things worse a day later I discovered I was charged three times !!!now needing to follow this up with credit company. A place to avoid- had to speak several times with the manager not to have to overpay ( still charged a bit more that should have) . Customer services really awful. I hope this was not intentional to punish me as a customer for refusing to pay different charge than shown on menu. A place to avoid and staff including manager on 19/8/23 noon time to go to customer service training.