The Salisbury Arms in Enfield

I’m posting this only because I have been asked to by the venue when completing an emailed survey. If you’d like me to delete it I’m more than happy to just let me know:Been here twice. First occasion was about 3yrs ago and decided we wouldn’t return. Primarily because it was a little dirty ie. Cutlery, plates etc. but nothing that would cause an issue. We were served our lunch and manager had his thumb in our food on the plate. That wasn’t for me. Then I saw a marketing campaign advertised on Facebook and thought let’s give it another go. We live locally so it wasn’t too much trouble to get to. Venue full of energy and busy but it was enjoyable. We were seated by an attentive host and everything seemed friendly. We came with appetites and were looking forward to a full roast. I immediately noticed that the table hadn’t been wiped down and there was ground in food on the cutlery on the table. I didn’t moan because I grabbed another set of cutlery off another table. We ordered starters and had a side plate which I immediately noticed had something black on it - like a small piece of burnt food or something unidentifiable. It was a side plate so I didn’t care but alarm bells were now ringing. Our mains arrived and I had to ask them to clear the starters before putting our food down - although I accept this is a common problem in the UK where staff only care about dumping food down and not clearing tables - that attitude would account for dirtiness I suspect. The main roast was absolutely fine and lots to eat. Honestly, it perfectly edible but that’s where the interest stopped as it was distinctly average with honestly zero taste. It wasn’t unpleasant but it was just totally tasteless. Not sure what else I can write tbh. Dessert was ok. It did have flavour but a little light on the substance side. I had the crumble which seemed to be more crumble that it did anything else. Again, was perfectly edible though. Then the bill. Service charge is added which is absolutely fine but then I was asked for a tip which apparently would go direct to the server. Tbh I have in because I was having a nice day with my family but that was the final straw and an absolute piss take! Categorically, I won’t be back. Interestingly I was speaking to my neighbour who said they’d had a similar issue there and didn’t think much of it. I’m not bashing the place but you wanted feedback so here it is. I apologise if this upsets or bothers you but I won’t ever be back so honestly not fussed. Shame because it really could be something good there but it’s clearly the same old problems. Edit:tbh I wasn’t going to leave a review but I received an email requesting one. Having posted it here and being bored, I looked at other reviews. It seems cleanliness is a key issue with this venue including the toilets; lipstick on wine glasses, graffiti in the toilets, dirt on tables and cutlery. Upon further research it seems this is simply owned by a business (see other reviews) where they will churn out the same stuff again and again. That sort of pub isn’t for me and having read the reviews, clearly isn’t for others. Edit after response: Ah now you see I was happy to leave the ‘seemingly’ negative review at that and frankly wasn’t even going to post a review but you asked me to. As with ALL business in the UK it seems you don’t actually want feedback unless it’s positive.So because your response virtually puts the onus of responsibility back onto me I am now compelled to respond to you directly.Firstly, how about accept the sh1t experience and feedback and say “sorry about that,we’ll try harder and out things in place”?But no,you’ve chosen publicly to explain that it’s all my fault because I didn’t tell you about it at the time!Well maybe (and here’s just a thought) you employ staff that can actually wash dishes and cutlery on the first place!It’s not my job to tell you how to do yoursOr maybe I should cook the food for you as well?I’m pleased everyone on the net can actually see your true colours responding in such a pathetic and negative manner.

We decided to go here for a family dinner and it was such an enjoyable evening. The service was exceptional. The staff were very friendly and helpful. The food was delicious. Thank you salisbury for a lovely evening.

I was very disappointed to have ordered a hamburger from the kids menu to find out it was a toy burger, so small I had to order a second one for my child. You can see how small it is from the photo in comparison to the ketchup cap. Even the normal hamburger isn’t that big or tasty specially for the high prices. Spending £62 for two normal hamburgers and two kids ones and a half lager, I find it quite expensive. Complaining to the waitress she said that other families have complained about the hamburger from the kids menu and that it was already reported to the pub company but nothing has been done. This pub for sure will never see me going there again. Also in the man’s toilet there are rude graffiti not suitable for kids. My kids and I had a very bad experience.

Had a fabulous afternoon with my bestie sharing the beautiful starters ❤️ the generous portions were absolutely yum! The drinks and service were also 👌 thank you Salisbury Arms for a great time!

Great food and very helpful staff Great atmosphere

Expensive boozer. It's a popular hangout, but I've never been keen on it. Staff are good but not very friendly. Every time I been, they never have any draught ale on. Didn't eat, but my friends who did said it was good.

We had our baby shower on a Saturday day time at Salisbury arms and had a lovely experience and a memorable day. We ordered from the buffet menu and the food was great, there was something for everyone, with big portions. It was very good quality with lovely options. The service was lovely and they let us get on with decorating our area how we wished too. Thank you!

Very good Foods and location. Great place Even for large group.

Mixed experience with this pub. We didn't expect to have a football match on the screens. I may have missed this but I don't think the website mentioned it. The pub side should be clearly separated from the restaurant side. The Sunday roast (chicken and beef) is huge and unfortunately, the burger is tiny in comparison. the service is very correct.

The food quality has declined and seems below average, possibly due to a change in the chef. A year ago, it was much better. However, the atmosphere and service are still excellent

Nice pub with a good atmosphere

This is the best community pub I have ever been to. It caters for everyone. Families, sports fans, young and old. The food is outstanding. Very high quality and the beer is always well kept. Superb customer service is guaranteed

everything is always perfect, food is good, staff is nice and helpful

We went there to see a football (soccer) match. Git there early and secured nice seats outside. Ordered steak and ale pie and edadame salad. All was prepared properly and fresh. They did forget to deliver our dessert but was remedied quickly once pointed out.

Of the three pubs near Winchmore Hill Green this is the one I like best. Inside it is bright and spacious whilst outside there is a large seating area, some of which is covered. They have 3 cask beers and a reasonable whisky selection of around 15 bottles. I opted for a double Makers Mark bourbon at £9.30. They do sell food and have a specials board in addition to a set menu. The food did look good. The toilets are upstairs. If you use the pub car park give your cars' registration number to the bar staff to avoid getting a ticket. In summary a nice pub well worth a visit.

Had a lovely meal. The garden is great. My favourite pub really happy. Great

Great place. Great food. Friendly staff. Best pub in Winchmore Hill.

Oh HEEEEEEEY!!!! Greaaaaat pub and garden

Absolutely amazing pub, HUGE beer garden and the interior is very nice and cosy. Great selection of beer, food and the service was friendly and attentive.

Arrived during a football game. Expected it to be chaotic. Managed very well. Staff was on point and of course the beer was cold. Didn't eat anything so I can't comment on that, but overall, lovely pub. Tables were clean, atmosphere fantastic. Will come back.

Fantastic pub, great food and Winchmore Hill's best pub garden in my opinion.

Originally went for a few drinks. Ended up staying and having a delicious meal. Food was amazing, the staff were so friendly and hospitable. The few drinks ended up being a very enjoyable evening. Will definitely go back three and would strongly recommend.

Popped in yesterday for dinner with my mum, service was great at the till, food was amazing and staff were attentive- the chicken burger and calamari was amazing. Definitely a must try if you visit. Will come back. Thank you!!

Went here for dinner with my mum on Tuesday, staff were friendly and polite, food was amazing. Highly recommend the chicken and bacon burger- was delicious. Would come back here again for dinner

Beautiful staff, amazing food & the atmosphere was spot on. Very Cozy pub, with a really nice garden area. Will definitely be back for my birthday.

Great service! Staff were very friendly, with a great atmosphere. Will definitely be returning!!!

Great visit, amazing staff and the food was delicious

Haven't been for yr. But yesterday was so nice to be there for a few drinks. Loved it

Having had a good pint in the Dog and Duck, an excellent pint in the Orange Tree and visited the Little Green dragon where the ale was excellent I was disappointed with the pint of Ghost Ship in the Salisbury. It was awful. If you like lager and wine go for it. Real ale go elsewhere.

Food quality in the past was mediocre, however the menu has been refreshed since and I am keen to try it soon. Drinks wise I came on a friday night & there were many students and security on the door. The crowd is very young , in case you are curious. Did take a while to get served. It is a beautiful building outside and inside!

Went to this pub for the Thursday 'steak night' 2 steaks and get a bottle of red, even checked with the staff that the deal was on, (this was also clearly advertised on the board outside). Found a table and went to order the 2 steaks and wine to be told by who I think was the manager that they were not doing the offer!? No apology or reason as to why, more annoyance from her that it was dared to be asked for. Very disappointed as we were looking forward to trying the food, but we decided to leave and drink and eat elsewhere, where false advertising was not on the menu.

I was waiting and waiting they hust didn’t see me at the Bar anyway nice place

Amazing pub, great staff, great food.

This is a magnificent family local pub. Caters for everyone. Families, football supporters, young and old. Outstanding. If they do a community pub of the year then this place should win it.

Great atmosphere, good food, decent service and reasonably priced

Good spot to watch the football outside with all the outdoor TV's

We came here to watch the Euros and had a really good time! The atmosphere was fantastic and the beer selection is better than anywhere else!

Better than I expected Adam’s not bad is he

This is a great local pub. Amazing dishes. But definitely do lack I'm servuce had to wait 30 minutes at the bar

Amazing food and service! Recommend the Chicken Wrap Lunch Special 😋

We went at 545pm had drinks inside before the football. I ordered another aperol spritz at 605pm to have a plastic glass siting inside. It was a soecial occasion and I hate plastic and had a glass which was taken away. The manager refused to give me a glass as he said it is football night.He was rude and the food was crap.It ruined our night.

Came on with my wife and had a lovely selection of nibbles and stuff. Service was great at the bar and floor. We sat on table 23, set up a tab. Everything was quick, lovely and tasty. Heard the table next to us speak a unkindly to the team who brought their food but they two waitresses dealt with it with real grace and class

Had a great time here lovely atmosphere and great service. Juno in particular was excellent and made my night. Will definitely be returning.

Disappointing and found piece of plastic food tie in my roast dinner. Spoilt our Father's Day celebration

Great food & atmosphere, lovely staff. Parking is great and the inside and outside of the Salisbury arms is amazing.

Love spending an afternoon in this comfy pub with great food and plenty of good drinks available. The staff are very friendly, and the new guy was very helpful and funny (and easy on the eyes!)

Great beer garden highly recommend!

Family friendly, good beer range and lovely food. Great for live sport! Manager is really helpful and friendly (when he’s there)

Fantastic pub! Great service, great atmosphere and great food!

100% the best pub in the area I’ve been to! Brilliant atmosphere and attentive staff, would highly recommend to anyone either looking for a relaxing Sunday roast or a fun-filled Friday night

great atmosphere and the staff are lovely!

It was lovely food and very friendly staff!

The food is very good and so are the drinks. Service is very efficient and friendly

Staff are amazing. Always attentive and friendly

the atmosphere is always very good, really friendly staff and great quality food and drink.

Good for quiz nights . But gets swamped on big football TV games night by rude crowd and goes down hill..

The Salisbury is a great pub with a good atmosphere. Adam and Tshepo are lovely hosts and tender to my needs exceptionally.

Came in on Bank holiday Sunday for drinks with a few friends and the staff and manager were lovely. Will defo be coming back next weekend !! Thank you Adam and Adelina for the hospitality.

Decent Beer, Food was good. New staff need a bit more help and training before being let loose on serving drinks

The Salisbury arms is a sensational pub with great staff and the food was out of this world. Always a great atmosphere for the family or enjoying a drink with friends! Dogs are also allowed meaning no family member gets left behind! Easily the best pub in the area, fabulously run by Adam. Now my go to pub!

The employees were extremely helpful and friendly at all times. The service we received was excellent.

Customer service not great at all. I wouldn't go back there again.

Lovely pub in the suburbs, with a country feel. Very spacious, with different zones for everyone's tastes. Great food, drinks and service.

Absolute Hotspot of the local area, Staff were friendly and attentive. Pay special mind to Tshepo on the bar, perfect service with a smile, Made my trip down to London all the more merrier. Would highly recommend! 10/10! Barry from Brighton,

I came down to this wonderful establishment when visiting London with my husband. I was served the best P* Martini by a wonderful barman named T. Thank you for making my trip that much better!

Handsome black man at the bar was a bit flirty but nice overall

Mums birthday was a treat. Came on Sunday, was greeted by the manager I think. Nice young man. Roast Lamb was cooked to perfection. Was getting busy when we left. Think it was the football game. Would recommend.

Friendly staff and delicious food

The roast lamb is divine and the atmosphere in the pub of an evening is lovely. Good spot to watch the game and have a few pints, plus there’s a huge garden for smokers.

Beautiful vibe.. Amazing food . Top service

Great staff and very fast service, will definitely be returning.

Great pub, friendly staff and good food. Overall a lovely experience and will be revisiting. Highly recommend the halloumi fries!

Truly splendid service, great staff.

Had a really nice time with my friends, lovely atmosphere great food and service - highly recommend !!

Food was absolutely disgusting, practically inedible Calamari tasted off, chicken and chili was slippery texture with saggy skin and haddock came cold

Had a great visit last night. I had the steak and ale pie and it was lovely! The staff were attentive. Adam showed us to our table and he was really polite. Dan was another member of staff that stood out, he was very attentive. Have not been here for a couple of years and definitely won’t be leaving it long next time!

Great food, excellent service. Nice ambience with friendly staff

Great outdoor seating in this pub, plenty of TVs for sport, fast service and good food.

The roast was delicious! The chicken and nut roast were very well presented and tasty! 😋

Service was not a disaster but wasn't great: Asked bar dudess on 1st visit to the bar if they served wheat beers. No idea was the response. Need to find out ourselves somehow. 2nd time up, despite being free, another bar dude motioned we have to come to him to be served. In our order was a 'signature cocktail'. He said an ingredient was unavailable so we went back to table to seek out an alternative. Choice was made and returned to the bar to order a different signature cocktail. Bar dude said he doesn't know what drinks are on the menu. Need to find a menu and bring it to him. Maybe it was all just a bad day and not representative of the place usually. But I can't speak to that and I'm just relaying what we encountered.

WOW what can I say…the food was amazing, I had the Scotch egg followed by the amazing burger and my lovely wife had the Ham Hock and Rarebit crumpet followed by the steak pie…it was delicious and very filling the team in the kitchen have nailed it!! The thing that topped it off for us both was Rebecca our lovely waitress, she was effortlessly efficient and nothing was too much trouble!! This place is a must visit, if not for the history then for the food and the amazing team. Thank you 😉

Food was great. Husband's pie was a little small but very tasty. Often (and I mean often!) have issues with ordering what we want as meals have run out. But when they do have it, it's always great!

Fab friendly staff, fantastic buffet food and lots of patience with a very big party group full of kids!

Good staff Good service friendly staff nice food friendly warm atmosphere

Lovely pub, gorgeous decor and artwork. Busy and relaxed atmosphere. Food was lovely and very tasty but we did notice that those of us who chose roast lamb received a very poor sized portion of lamb. Rest of the roast was really good. Cocktails were lovely and dessert was gorgeous. Coffees also good. Toilets - awful. For the standard of service, food and decor - the toilets were not pleasant and not maintained to the standard you'd want or expect.

Went for a treat Sunday lunch. Good looked good but was just about warm. Gravy cold. Complained nicely that everything was less than Luke warm so the staff microwaved our meals.....inedible! Very disappointing. Nice staff though!

We had a great time with a birthday meal. We booked ahead of time, staff were very responsive and happy to help. They even put out plates and cutlery for us to use for the birthday cake. Would definitely come again!

I was late for my table booking, I didn't know I could call to them know. I arrived there my table was taken. The manager was really kind and helpful and advised he would see if he could get the people occupying the table to move to another available as I had booked the 2 hr slot for that table but didn't call 2 say i was running late. He said he would do what he could. I got the table the people were understanding and gracious. Just wanted to say the Manager always goes above and beyond to accommodate me and others. Always very helpful and the staff all greet you with pleasantries. Shows they are happy staff. Music always good and a good vibe always and there is security for safety.

Nice atmosphere, delicious food, good and friendly service. I always prefer it.

Went in for a night cap as been out all evening haveing a meal and cocktails nice place friendly staff

Went last night. Took ages to get served and some of the clientele quite ignorant pushing their way in front to the bar and staff don't seem to care who's waited longest. My main issue is that I noticed today I'd been charged over £13 on my card for one pint. Difficult to challenge this of course. I was the only person there over 40, not an issue, but it really is a bit of a towny suburban place for 20 somethings to cop off. Maybe on a week night its better, but being overcharged on my card annoyed me. Not impressed.

Nice chilled atmosphere on a Sunday afternoon. Good service and great food

This was my second visit to the Salisbury Arms. One of our children recently moved to Winchmore Hill and uses the pub regularly. We booked a table to watch the football the first time and for a late lunch the second. First impressions are its an amazing space. There is loads of room outside with heaters and good views of screens for the sport. We were inside on this occasion. The service was very good. Friendly and efficient, If you are of a shy disposition you can order from the table and hardly need to engage with the staff if thats what you prefer, but we are a bit chatty and so found them all to be really good fun. The food was only okay the first time but really good the second. I wouldn’t expect super quality food at a football pub but my fish and chips were a bit disappointing, On reflection that may have been because they were so busy. On the second visit I had the seafood pasta and it was very good. I’d recommend it very highly for what it is. Very friendly, great value and decent food

Your staff are amazing, great service all night. Food was fab. The guys were training a new member of staff and they were doing a really good job.

Lovely pub, love the fireplace. Much younger crowd about 8pm & a DJ. On the whole would recommend it. I didn't eat here. Food a bit expensive.

Was great, 9pm alot of youngsters came in, they looked really young. Lovely pub, open fire, beautifully decorated. Would recommend. I didn't eat there. Thanks

Best food and drinks in the area. Amazing garden too

A nice round table, warm atmosphere and pleasant staff.

The pub had a nice vibe and everyone was really friendly. There was a good selection of drinks and the food was delicious. Highly recommend the chicken schnitzel.

Very nice pub, good atmosphere and staff, seating outside and in, good food only wish it was a bit more reasonably priced for the area.