Based on 1.080 opinions finded in 2 websites
Based on 1.080 opinions finded in 2 websites
Opinions
Really good service, presentation and coffee!
Hiral Shah . 2024-11-17
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Nothing special here, way too much seasoning/dressing too salty. Decor and seating is good, menu needs improvement.
Jimmy Goldfinger . 2024-11-10
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an amazing place, both the service and the staff. 🖤🖤
özge polat . 2024-11-05
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Great atmosphere, delicious food, I recommend it 😊
Cihan Gezer . 2024-11-05
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The menu has a dedicated vegan section. We ordered three vegan dishes. The spicy vegan wrap and vegan fritters were delicious, and they come at a bigger plate that we expected. However the vegan pasta doesn’t have taste at all. The atmosphere was good.
Yu-Shan Chiu . 2024-10-25
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excellent service! i didn’t like the burger and ordered another dish, then found out they didn’t charge me when paying the bill. a very kind surprise!
tuotno . 2024-10-19
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Always excellent service and yummy food, lovely drinks. Vegetarian lasagne is a firm favourite, also the fig/goats cheese salad with 'happiness' dressing
Janine Stafford . 2024-10-16
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Love the food. Love the atmosphere
Danny P . 2024-10-11
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Great food, enjoyable company and Fatos was a wonderfully warm waitress.
Karen Sleeman . 2024-10-11
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Very relaxing and friendly atmosphere/ owners. Did their best to accommodate and make us feel nothing is a trouble
Be Inspired Evangelist . 2024-10-03
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I went out with a girlfriend on Sunday night for a casual dinner. I said let’s just take a stroll along the highroad in Cockfosters and see what we fancy as there are lots of restaurants there. We happen to Park very near Middeys and I had passed it often, but never gone in. I will be going in a lot from now on😊. The minute we arrived at the door. A lovely member of staff rushed to open it for us. It was very warm inside (which was lovely as it was very chilly outside for September). We immediately felt very welcome and Saturday very comfortable table with a banquette which I love. There is something on the menu for everybody, but we just fancied a burger. There are quite a few to choose from. The service and the food is very very good, and reasonable. Thank you very much for a lovely evening. We will be back very soon.😊
gail19602011 . 2024-09-30
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Great atmosphere and brilliant , friendly service! Will definitely be back.👍
nurgul barut . 2024-09-22
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The food was amazing. Drinks were OK. Needs more choices on the menu.
Taz Khaan . 2024-09-22
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Ordered food from this place and it was amazing. It was still hot despite a long distance delivery and we liked breakfast very much.
Anastasiya Kotova . 2024-09-21
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Great place. The food is delicious and lovely Fatos made us feel really welcome and looked after. Is perfect for a weekend brunch
Regina Cohen . 2024-09-21
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Great restaurant, great staff, great food
Tasneem Siddique . 2024-09-16
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Nice 👌🏼 Food 🥘 And it’s Halal Too. Nice 👍🏼 Place To Eat. Very Clean 🧽 & Helpful Staffs, Very Welcoming 🤗. Thank You ☺️
Hannan Gulrez . 2024-09-13
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Had a very nice late lunch at Middeys yesterday. In fact one of the nicest meals of our trip to the UK from NZ. Great staff, great atmosphere
Leah Greathead . 2024-09-11
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It was an all round great experience to be honest. Lovely atmosphere. Great food and the staff were very polite and helpful. I would definitely recommend it.
daniel g . 2024-09-10
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Service was excellent and staff very accommodating to our requests. Food was fresh and tasty. Thank you
Magdaline Paraschou . 2024-09-09
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Love the food. Very beautiful place, nice stuff
Farzaneh Farid . 2024-09-08
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Had to wait. 10 mins for a table staff we’re friendly
melek A . 2024-09-08
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Excellent service!!! Good food,will be definitely back!!! Thank you middeys team
Cem Over . 2024-09-04
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Very friend staff they were very welcoming. Tasty food full of flavours. Quick and efficient service. Would definitely recommend the coconut chai.
IAMANDANNAN IT (ThatGirlAmedee) . 2024-09-01
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Excellent - a really enjoyable all round experiences
Tommy . 2024-08-31
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Had a lovely brunch here with my friend. I ordered the french toast (i definitely recommend this!) and my friend ordered a salad which was a good size. To drink, I ordered a chai latte which was lovely and not too strong..just how i like it! My friend ordered a hot chocolate. Both came with a little biscuit. Service was great, servers were very friendly. Toilet was clean and well kept.
Demii . 2024-08-31
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Always a good spot for a local lunch..
Lee Davies . 2024-08-21
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Great experience and delicious food. Polite staff and good view.
ciprian mihai . 2024-08-17
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Lovely brunch, excellent service, cozy atmosphere.
Merzesh Magra . 2024-08-15
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It was ok but the pistachio cake wasn't fresh
Mo Dehnoo . 2024-08-09
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Excellent healthy lunch, good service. The weather was hot day and there were some tables outside and the seating was very comfortable.
Jules Ben-Nathan . 2024-08-05
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Good bar for a drink and a catch up , we did not try the food .
Kul Bajar . 2024-08-03
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I had a fantastic brunch experience at Middeys today. I chose the veggie Santa option and was impressed by the quick service and attentive staff who served with a smile. I thoroughly enjoyed my brunch and look forward to visiting again soon!!
Alpz . 2024-07-22
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Worth the money excellent service great food.
Joyowa Scott . 2024-07-14
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Been here many times. Another great brunch
Mz Q . 2024-07-08
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Absolutely rotten food and service to match. If you have any sense avoid this place.
Savva Savvides . 2024-07-04
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This is for Middeys Potters Bar ..I am so happy with the service and food I received, very comfortable and beautiful decor. Friendly staff and delicious food. Will definitely be coming back
Nicole C . 2024-07-02
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Really nice food but they do put on a service charge on
Tamara Williams . 2024-06-26
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I've been here many times with family, friends, or my toddlers. Each and every time we have an enjoyable experience. The food tastes good, it's presented with thought, and the service is exceptional.
Vanessa L . 2024-06-25
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Really nice place to have a breakfast 🥞 and lunch 🥗 🥙 with good food and service 🙌
Rashmi Patel . 2024-06-15
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Good service with a varied menu
Lily Is . 2024-05-30
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Came here two days in a row and the service was alright the waiter doesn’t really care feels like and doesn’t help out on the menu just says I don’t know to me which is unprofessional. The burger I will recommend not wow but good but the other foods are tasteless no effort being put into feels like doesn’t taste correct not a good place to have good food at all
Gul Yaman . 2024-05-24
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Ordered spaghetti meatballs and a burger for delivery, the meat was raw and disgusting in both dishes. Completely inedible. The chips were soggy and unsalted too.
T Kk . 2024-05-23
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Excellent place for breakfast any time of the day, I’m yet to try their lunch or dinner menu, but I’m sure it will not disappoint! Great staff, quick service and lovely restaurant overall, I do recommend:D
Ranique Roosevelt . 2024-05-22
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I used to come here a lot but the last few visits were disappointing as prices are very high and portions too small. Today we had brunch and I really regretted it. Staff are not friendly at all and today we had the Mediterranean breeze breakfast and while it says choice of egg you couldn't choose scrambled and when it came we realised why. It was only one egg. I have been to so many cafes in Barnet and I have never been offered one egg in a main breakfast mix, especially when it costs more than 13£. Like come on this is ridiculous, just add one more egg. And I have been told that can't choose scrambled eggs when it says choice of egg. You have to write it on your menu: one egg fried or poached/boiled. Definitely I will not be coming back here anymore. Such a shame you charge so much and offer so little and you staff are so arrogant and not friendly at all.
Balanceyourbodyandmind . 2024-05-08
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10 or so of us went there to enjoy the evening. Upon entering it was quite loud but a good vibe/atmosphere. 5 out of 5 for that. Food - over priced and not much for vegetarians in the evening. Pasta (over priced) and chips and a few other bits which were over priced. The drinks again were well over priced. I would give a 3.5 if I could. The menu needs to be improved massively. However, the vibe and music is decent.
SShahsssssss . 2024-05-06
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Went this morning for Brunch with friends. Restaurant not overly busy. We were upstairs, very quiet. Firstly my friends tea was served in a teapot, no milk given alongside. Waiter asked but no acknowledgement given and milk just dropped onto the table - say something atleast, apologise, even smile. My breakfast (also semi cold) was served with no toast even though menu listed served with toast . When I asked the waiter peered into my plate to check - I suppose to see if I'm lying & if there was evidence of crumbs & then he said he would check with the kitchen . My point is to the Restaurant, its only toast. Don't be rude and peer into a customers plate & the statement I will check with the kitchen translates to the customer as I'll double check its not our fault. Unfortunately I will never come again. Its a local restaurant but there are many more fabulous choices alongside Cockfosters Road that I would rather part my money with. Tip brush up on service please.
nishi patel . 2024-05-05
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So much potential, really bad service. Food was barely hot and tasted ok nothing special given prices, way too expensive.
Rakesh Patel . 2024-05-05
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This is an outstanding Restaurant! The food the service and the overall friendliness is extremely commendable. Don’t miss this remarkable dining experience! Couldn’t be better.
Susan O'Neill . 2024-04-30
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They didn’t have the cake I wanted so phoned me and sent two alternatives instead - very kind! Thank you. We go often for brunch and it’s great
Sana Hamid . 2024-04-19
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My favourite local restaurant and top tier customer service. Food and atmosphere are great.
Ore Emmanuel . 2024-04-07
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A Delicious Brunch Delight at Middey's Brasserie Middey's Brasserie offers a delightful brunch experience that tantalizes the taste buds and satisfies the soul. Nestled in a cozy corner of town, this restaurant exudes charm and warmth, making it the perfect spot for a leisurely weekend meal. One thing I must say is their vegetarian options were very limited. Upon entering Middey's Brasserie, we were greeted with friendly smiles and promptly seated. The ambiance was inviting, with soft lighting and tasteful decor creating a relaxed atmosphere. We started our brunch adventure with the Eggs Florentine, a classic dish elevated to perfection at Middey's. The poached eggs were cooked to perfection, with creamy yolks that oozed out as we cut into them. The spinach was fresh and vibrant, adding a healthy touch to the dish, while the hollandaise sauce was rich and velvety, tying everything together beautifully. Each bite was a symphony of flavors, leaving us craving more. Next up was the Halloumi Souvlaki, a unique twist on a Greek favorite. The halloumi cheese was grilled to perfection, with a satisfyingly crisp exterior giving way to a soft, gooey center. Paired with fragrant herbs and tender vegetables, each skewer was bursting with flavor. The accompanying tzatziki sauce added a refreshing tanginess that complemented the savory halloumi perfectly. To accompany our meal, we indulged in some freshly squeezed orange juice and aromatic coffee, both of which were excellent choices. Service at Middey's Brasserie was efficient but the staff needed to be attentive. Overall, our brunch experience at Middey's Brasserie was nothing short of fantastic. From the mouthwatering dishes to the inviting ambiance and impeccable service, every aspect of our meal exceeded expectations. Whether you're craving a classic brunch favorite or something with a unique twist, Middey's Brasserie is sure to delight your senses and leave you eagerly planning your next visit.
H U . 2024-03-24
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Amazing food good value and service will be coming back
Za . 2024-03-09
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Came here for a brunch with a friend who lives local and has been here before. We didn’t pre book. Comfy seats Lovely food Big portions Friendly staff Would recommend Thank you!
Frizzi Rascal . 2024-03-02
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Friendly and welcoming staff. The food is delicious and affordable. Highly recommended for a couples or family dinner.
Ergisa Muzhaqi . 2024-02-18
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Stopped here for a quick coffee with a friend. Very warm welcome by staff even though we only wanted coffees. Coffees were very well presented and came with a biscuit. Great service and door held open for us by staff on arrival and departure. Will definitely be back another time for food as a result of such a positive experience.
Katharine Douglas . 2024-02-15
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Lovely breakfasts and good service.
Gareth Turner . 2024-02-09
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Service was lovely, food was flavoursome, and they had a separate halal section on the menu with plenty of vegan and vegetarian options too :) I had the halal New York and it was delicious and filling.
Zarrin Rahman . 2024-02-05
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Our visit to Middey's was marred by a disappointing experience, as the restaurant denied us entry due to their strict no-dogs policy, despite our canine companion being a trained service dog. The staff displayed a lack of understanding and unwillingness to accommodate our needs, forcing us to seek an alternative dining option. The overall atmosphere, coupled with indifferent staff, diminished the overall appeal of Middey's. Recognising and respecting the rights of individuals with service animals is crucial for creating an inclusive environment, an aspect in which Middey's unfortunately fell short. Until they reconsider their policies to better accommodate diverse customers, particularly those with service animals, we cannot recommend Middey's for a welcoming and accommodating dining experience.
Damini D . 2024-01-23
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It's OK. About what you'd expect from a brasserie. Expensive for what it is. Just my opinion. Staff seemed nice however.
Lee Glen . 2024-01-21
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Great resturant, food was good but not to the quality I was expecting, I would still recommend. I would suggest the milkshake for sure as that was the best part of the experience.
mir gabare . 2024-01-17
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Amazing restaurant, always amazing and quick service
Kelvin Vako10 . 2024-01-13
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Came here for a coffee a few days ago after being turned away at another place a few doors down that said we had to buy food as well. It was wonderful to receive a such a warm welcome when we asked if we could just come in for a coffee and really lifted our spirits. Staff were attentive and friendly and the atmosphere was cosy and stylish. Haven't been here in a few years but will definitely be returning soon to try out the food and will be recommending to others.
Helena Moxon . 2024-01-01
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So I got food poisoning from the chef legend sandwich. That wasn't the main problem, when I tried to address the manager about it, he came on the defensive and tried to say it was my allergies that I may not know about and how the food was cooked freshly on the day. Not acknowledging that food poisoning can come from multiple other situations. In the end, I got a refund but the food was bland and as mentioned, I didn't expect to get that response from the manager.
Felisha Weekes . 2023-12-31
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Just ordered food. Arrived cold and the burger was so raw it was still mooooo
David . 2023-12-30
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Ordered the burger and chips. I must admit, its the worst burger i have ever had. It was dry and tasteless. Sorry On the other hand, the mocha was lovely.
Georgina Gailans . 2023-12-30
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So nice I did it twice. Always a treat gotta love Bobby and his staff. From soup to nuts, they have it all. Gull bar for branching booze crowd, champagne for the more refined. Best coffee in the entire world. Okay, maybe not the entire world, but out of the 26 countries I've been to, it's pretty great! Tekrar buluşana kadar görüşürüz👋🏽
Pamela W . 2023-12-30
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Terrible service, we booked at the beginning of the week for today at 6pm but from 5pm they started calling us to arrive earlier. When my mother arrived, they said I had to arrive before 6pm otherwise there wouldn't be a table, once I arrived they started asking and pressuring us to order immediately without any friendliness. The manners are inadequate, friendliness and smiles are missing. As an Italian, I only have to say, 2 thousand years after our Roman ancestors arrived on your island and found barbarians, 2 thousand years later you may be the financial center of the world but you continue to be barbarians, indeed, savages.
Gabriel Gabriel . 2023-12-24
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Oh wow this place is special! The decor is amazingly cozy and stylish. I had the breakfast brunch and my husband has the halal breakfast both were amazing I didn’t reach for Salt or pepper or any condiments as the food was seasoned to perfection!. Staff were dressed very smartly in shirt and bow tie and service was. Good. I would definitely recommend this place especially as something a little special
Samantha A . 2023-12-19
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I only ended up here due to the train strikes in London . A woman on her own. I had no idea how I was going to get home to Northampton. But my son was on his way . But 2hour away. So I found somewhere that I hope I would feel safe and warm . So had dinner here . I'm so glad I did . Made me feel safe and comfortable. Food was fantastic. Unfortunately I probably will never go there again. And it is so far away from where I should have been . This definitely would have been somewhere I would definitely take my family and friends. Thank you for making this bad train strikes experience. So much better . Definitely 5 stars all round ✨️
beverley snell . 2023-12-05
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Amazing food and lovely decor inside, the staff and owner there is very friendly, would definitely recomend this place for a breakfast/brunch or lunch, parking there is pay and display right outside so not to much to walk in the rain, good luck and looking forward to coming back
Eren Ahmet . 2023-12-05
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highly uncomfortable experience a few days ago. I had ordered a mocktail and it had arrived very watery. My husband suggested I tell the waiter as restaurants are usually more than happy to replace a drink/dish if it is not to the customers expectations upon arrival. I called over the waiter and explained I did not like the drink and I preferred the one my husband had. The waiter asked me what was wrong with the drink, I explained and then he said he needs to call his manager. This made it feel like a massive ordeal when it’s not. In every other restaurant I have been to, the waiter has taken a plate away without consulting the manager - this is normal practice. This felt really intimidating and in my experience, terrible customer service. When the manager came, he kept asking me what was wrong with the drink and said i need to explain in detail what is wrong with it in a patronising tone. He kept asking me if I had stirred the drink. After interrogating me he decided to change the drink. I was extremely shocked I was spoken to in such a rude way for such a minor thing? It’s my money and I will only spend it on things that are to a good standard. This treatment ruined my whole experience as the restaurant is quite small and intimate. Rudeness aside, the food was very average in my opinion. My steak wrap had no flavour, the curly fries were good but they were straight out of a freezer obviously so I could’ve had that at home. I suggest management review their tone when speaking to customers who raise complaints and don’t get defensive.
nazmin ahmed . 2023-11-21
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Excellent and very polite service and good food
Sue G. . 2023-11-18
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Wasn't too impressed with starter but main meal was great and portion sizes were adequate. Excellent service and friendly staff.
Mr. T . 2023-11-15
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Great staff, super friendly and helpful. Food is comfort food but just what I always need and always really yummy. Atmosphere is very chilled, Great for friends or even a first date! Nice music.
Robin Grant . 2023-11-13
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Service and atmosphere was really good. The food was OK, prices are too high
Ashton Atherley . 2023-11-08
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Great brunch, excellent service- packed to the hilt!
Mark Whysall . 2023-11-04
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Ottima location, servizio e cibo
Stefania Bonifazi . 2023-10-30
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Came here as a suggestion from other people and what a suggestion it was! As soon as we entered, we were welcomed by the door with a smile and had the door held open for us. Simple but effective customer service. We were sat down straight away, in a nice cosy booth with a comfy sofa. Within a few minutes of ordering our food arrived. The presentation, as you can see from the photos was fantastic. The food was fresh, warm/hot and full of flavour. Definitely hit the spot! The restaurant itself is kept nice and clean, well presented and has a fairly fancy, but also comfy atmosphere, making it perfect for a great dining experience. Price wise, it's not cheap, however with the location and the food quality that you have, it's definitely worth the price. 10/10 from me, would definitely recommend to others and would definitely come back again!
James Osborne . 2023-10-23
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Great food great venue can't go wrong
Andrew Orphanides . 2023-10-21
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It's always a pleasure dining at Middeys. The food is always fresh and scrumptious and the staff is attentive and on point.
Ryan Lincoln . 2023-10-12
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Really nice restaurant with spoilt-for-choice breakfast options for all types of diets, including gluten free 😁 Fantastic customer service, tasty food, brilliant ambiance and very attentive polite staff, who are not pushy and don’t rush you to order or finish the food. This is my 3rd visit and each time the food has been delicious with a unique Middle Eastern twist.
Marlene EnerChi Vibes . 2023-10-07
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Delicious food and pleasant wait staff. The decor is amazing! Highly recommend this place.
Queen C . 2023-10-06
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The food was lovely not greasy and tasted fresh and the smoothie was so fresh. The staff are lovely had genuinely good and welcoming energy around them. I would highly recommend this restaurant.
T F . 2023-09-16
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Great choice of food for all dietary requirements, good service.
Laura Taylor . 2023-09-14
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Amazing atmosphere food always the best,staff very alert and friendly with nice smile , highly recommended Welldone guys! Keep up the good work !:)
azad tas . 2023-09-02
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Been here a few times in the past but this was my first time since the swanky refit. Very impressive. Visited for Sunday Brunch. A very good selection of breakfast and brunch options with amazing juices freshly prepared. The service was lighting fast and most importantly the food was hot (none of this warm rubbish). Staff were very friendly and attentive and the atmosphere was just right (but the music was a bit loud as we had to raise our voices on our table to be heard).
MrFotoGenix . 2023-08-31
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Just received middys breakfast plus extras and drinks and I have to say all were excellent quality and proportions. I have ordered from here many times and will continue to do so. Keep up the good work guys and a special thanks to Kaan the manager sorry If I misspelt his name.
Neville Welland . 2023-08-28
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Food never disappoints each time I go! The service is always 5* Definitely recommend!
Tatiana Lino . 2023-08-18
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A Pleasant Lunch Experience I recently had the pleasure of dining at a restaurant, and I must say, it was a lovely experience overall. I opted for the seafood spaghetti, and it did not disappoint. The service was impressively fast, and the dish was served at the perfect temperature, which definitely enhanced my enjoyment. One of the first things that caught my attention was the restaurant's cleanliness and ambiance. The place was immaculate, and the decor added to its charm. I truly appreciate a clean environment in a dining establishment, and this restaurant certainly lived up to my expectations in that regard. Moving on to the facilities, the toilets were also clean and well-maintained. It's always a good sign when even the restroom reflects the restaurant's commitment to cleanliness and customer satisfaction. As for the drink I ordered, it was decent, but I felt it lacked a bit of flavor. Perhaps a more robust option or a creative twist on the drink would have made it more enjoyable. Nonetheless, it didn't overshadow the rest of the dining experience. The waiters attending to my table were attentive and efficient, ensuring that I had everything I needed. However, I couldn't help but notice that a few more smiles from them would have added a warmer touch to the service. All in all, it was indeed a very good lunch experience, and I wouldn't hesitate to dine here again. The fast service, delightful seafood spaghetti, and overall cleanliness of the restaurant left a positive impression on me. With a few small adjustments, such as improving the drink's flavor and encouraging the staff to be even more welcoming, this place has the potential to become truly exceptional. If you're looking for a pleasant dining spot with efficient service and delicious dishes, this restaurant is definitely worth a try.
Star Mike . 2023-07-28
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The service is so bad. Took my family out and our plates were still full and the lady asked us twice if we had finished even though she can clearly see plates are still full? I felt rushed to eat up and get out.
Selen Derin . 2023-06-30
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Amazing spot. As soon as we entered the hostess gave us a warm welcome. The menu has a plethora of dishes to choose from. 10 out of 10 for the food and the atmosphere was awesome. 3 weeks later, booked for this evening !!!!
Nostalgic . 2023-06-23
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Went for a birthday brunch with my missus and can say I was impressed with the service food and most definitely the dessert 10/10 😎
Eddy lungay . 2023-06-20
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Chicken wings were flavoursome and juicy! 🍗
B AY . 2023-06-20
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We visited Middley's on a Sunday and understandably it was busy, however due to the positive reviews we were happy to wait for a seat. Once inside our order was taken quickly. It was over 45minutes until food arrived for our 4 year old son and our meals did not come for a further 20 minutes. No explanation or apologies during the long wait. In addition to this, drinks we had requested never arrived and were still added to the bill. Overall the food was average, service slow and clumsy. Very disappointing.
Harley J . 2023-06-18
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Wonderful family feel and delicious food. Very generous Caesar salad and extravagantly garnished tap water!
Andrew Nicholls . 2023-06-13
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Mixed opinion! Really good, trendy music and nice food but… £42 for two people to have breakfast is just too much! I know that this restaurant is in an expensive area but it was just not worth the price. We got the smoked salmon breakfast with avocado and poached eggs, a smoothie and a coffee. I was also disappointed that for such a LARGE restaurant, there was only one female toilet and one male toilet? Unless I am mistaken and there are more toilets upstairs? Correct me if I am wrong!
christianna charalambous . 2023-06-03
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We came to Middeys after a long journey and it was only place open! They showed the football that was going on at the time and our servers were kind and attentive, always asking after us to see if we wanted anything. The food and drink were incredible and we’ve returned a few more times every time we go to Cockfosters!
Rhian-Emily Soulsby . 2023-05-28
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Service needs upgrading big time with management. Absolutely poor.
Food connoisseur . 2023-05-23
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The food is lovely but the new staff are not as welcoming need to be more friendly
Chase Rientoul . 2023-05-23
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1470 Opinions
I’m posting this only because I have been asked to by the venue when completing an emailed survey. If you’d like me to delete it I’m more than happy to just let me know:Been here twice. First occasion was about 3yrs ago and decided we wouldn’t return. Primarily because it was a little dirty ie. Cutlery, plates etc. but nothing that would cause an issue. We were served our lunch and manager had his thumb in our food on the plate. That wasn’t for me. Then I saw a marketing campaign advertised on Facebook and thought let’s give it another go. We live locally so it wasn’t too much trouble to get to. Venue full of energy and busy but it was enjoyable. We were seated by an attentive host and everything seemed friendly. We came with appetites and were looking forward to a full roast. I immediately noticed that the table hadn’t been wiped down and there was ground in food on the cutlery on the table. I didn’t moan because I grabbed another set of cutlery off another table. We ordered starters and had a side plate which I immediately noticed had something black on it - like a small piece of burnt food or something unidentifiable. It was a side plate so I didn’t care but alarm bells were now ringing. Our mains arrived and I had to ask them to clear the starters before putting our food down - although I accept this is a common problem in the UK where staff only care about dumping food down and not clearing tables - that attitude would account for dirtiness I suspect. The main roast was absolutely fine and lots to eat. Honestly, it perfectly edible but that’s where the interest stopped as it was distinctly average with honestly zero taste. It wasn’t unpleasant but it was just totally tasteless. Not sure what else I can write tbh. Dessert was ok. It did have flavour but a little light on the substance side. I had the crumble which seemed to be more crumble that it did anything else. Again, was perfectly edible though. Then the bill. Service charge is added which is absolutely fine but then I was asked for a tip which apparently would go direct to the server. Tbh I have in because I was having a nice day with my family but that was the final straw and an absolute piss take! Categorically, I won’t be back. Interestingly I was speaking to my neighbour who said they’d had a similar issue there and didn’t think much of it. I’m not bashing the place but you wanted feedback so here it is. I apologise if this upsets or bothers you but I won’t ever be back so honestly not fussed. Shame because it really could be something good there but it’s clearly the same old problems. Edit:tbh I wasn’t going to leave a review but I received an email requesting one. Having posted it here and being bored, I looked at other reviews. It seems cleanliness is a key issue with this venue including the toilets; lipstick on wine glasses, graffiti in the toilets, dirt on tables and cutlery. Upon further research it seems this is simply owned by a business (see other reviews) where they will churn out the same stuff again and again. That sort of pub isn’t for me and having read the reviews, clearly isn’t for others. Edit after response: Ah now you see I was happy to leave the ‘seemingly’ negative review at that and frankly wasn’t even going to post a review but you asked me to. As with ALL business in the UK it seems you don’t actually want feedback unless it’s positive.So because your response virtually puts the onus of responsibility back onto me I am now compelled to respond to you directly.Firstly, how about accept the sh1t experience and feedback and say “sorry about that,we’ll try harder and out things in place”?But no,you’ve chosen publicly to explain that it’s all my fault because I didn’t tell you about it at the time!Well maybe (and here’s just a thought) you employ staff that can actually wash dishes and cutlery on the first place!It’s not my job to tell you how to do yoursOr maybe I should cook the food for you as well?I’m pleased everyone on the net can actually see your true colours responding in such a pathetic and negative manner.
886 Opinions
Awful customer service, the bar staff are unfriendly and look miserable you wonder why they have chosen a job in hospitality where surely being courteous and friendly is a must.
1330 Opinions
612 Opinions