The Sail Loft in Greenwich - Phone Number, Reservations, Reviews

Very disappointing. Fullers pub but no Fullers beers on sale. Only one person working behind the bar, so service very slow and unapologetic. Staff actually rude when questioned about this.

I felt really sorry for our hostess, a close friend who had booked a private room for a special celebration, which must have cost her a fortune. The room had an attractive river view but was too small for the number of guests, so circulating was difficult and it was very noisy. There were lots of problems but no managerial presence. It was a Sunday so the Events Manager wasn't working. The waitresses were pleasant but seemed to be mostly inexperienced casual labour. It needed a manager in charge and at least one more waitress. The service was really slow. We sat down at 1.45pm and by the time I was due to leave at 5pm my dessert and coffee hadn't arrived. Each course seemed to be served a few covers at a time. Even though we each had a name card with our order on it, the waitresses obviously had no table plan of who had ordered what. I had a nice starter (bruschetta) and - eventually - a nice dessert. The main course, roast beef and vegetables, was awful. It arrived cold on a cold plate, a big unappetising piled up heap of stuff already swamped in gravy, which should have been served separately. There was no horseradish or mustard on the table. The carrots were overcooked and there was a revolting mush that seemed to be last week's cauliflower. My wife is gluten intolerant. She had notified the restaurant in advance and by phone had chosen a gluten free brownie with ice cream for her dessert. The menu does not indicate which dishes, if any, are gluten free. Her actual dessert was described as 'vegan' and someone had to check if it really was gluten free. The ice cream was served on a hot plate. This is a chain (Fuller's) pub with delusions of being a restaurant. It needs a strong, competent manager to give it a shake up.

La location del locale è molto bella, sia all’interno che la vista sul Tamigi, il servizio nella norma, abbiamo preso del pesce ed io un hamburger con cipolle fritte che purtroppo ne ho trovata soltanto una, la qualità della carne non mi ha entusiasmato, il pesce era davvero buono. Il conto rientra nella norma. Se dovessi tornare non prenderei l’hamburger…..

We came here Sunday for a late Lunch. We had booked a table in advance and chose the restaurant for its location facing the Thames and the fact it’s dog friendly. We could take our dog indoors which was great given the changeable weather. The venue is modern and clean. We were upstairs which is lovely and light and airy and we looked over the Thames. This would score it 5 stars. We were welcomed efficiently and taken to our table and our server was very friendly and efficient. I just feel they were under staffed for the amount of customers as it felt like she couldn’t attend to us fully. Not her fault. The food was cooked well but we had to wait ages for it to come over 45 mins and it was only warm when it did turn up. We chose not to have dessert due to the long wait. Other tables had same issue and had to chase up where food was. Overall if they can improve speed of food I would have scored higher.

Pub sul Tamigi dove ho mangiato uno dei migliori fish and chips di Londra. Buona offerta di birre , tra cui quelle della locale birreria Meantime di Greenwich.

My husband and I met up with 2 of his ex work colleagues. They had dined there before biut we hadnt. We were served by a very pleasant young man . Had coffee first as early, then lunch which was delicious. We all had soup, I had bass, 2 of group had the pie of the day and other member had seafood. Too full for pudding so had more coffee!! Had a lovely view of river and were not rushed. Our friend had requested a table away from others because due to medical reason. Will definately come back with family, but I suspect summer and weekends it would be packed so will probably come in day during week. Thank you for your excellent service, made our reunion extra special - it was a long time coming for lots of reasons.

I love sitting by the Thames and this pub right on the Thames is perfect. My husband and I sat outside with our dog but were pleased to see inside is dog friendly. We had a pint and a half of peroni costing £11.20. Staff friendly. We walk in this area with our dog at times and if in the area will be returning.

A greatplace to vibe and naturally surrounded with river and what i always needed!! A great place to have a rock and roll stuff and I recommend to have aftermath band for that on Saturday live scene last thing .Riwaj (Bartender) he’s next level, the way he served the drinks and cocktails Was amazing.

We went to have dinner with friends on Saturday night but all ended up hungry and very disappointed. And out of pocket! The kids had carrot and cucumber sticks with hummus to snack on but the carrots came boiled and floppy. We asked for raw vegetable sticks but were told that because refurbishments were starting on Monday they had none and all the vegetables were boiled. It was hard to believe especially when my daughter ordered cooked carrots for her main course and got raw red peppers instead. Two of us adults ordered a beef starter with salsa verde. When the dish arrived the beef was dry and there was no salsa verde. We asked a waiter about the missing sauce and were told that he would ask the chef. 20 minutes later we had to chase another waiter to find out what was going on. He came back with warm oil. When we said that this wasn't salsa verde the waiter agreed and didn't know what else to say. We asked to speak to the manager but he never showed up. The restaurant is not inexpensive and we'd booked the place because we'd heard it was good, and had great views of the river. The part about the river views was at least accurate. We're locals and haven't had a bad restaurant experience like this one before.

Visited today for lunch with my sister and her husband, and my two little kids. The lady who served us was absolutely lovely, and a big hit with both of my children. My daughter is a social butterfly and absolutely loves when someone talks to her, and this lady didn’t hesitate to stop and chat to her every time she went past. Hence why my daughter left her with a big hug once we were heading out the door. Food was lovely too, I had fish and chips and it was delish! My sister had the steak and said that even though steak didn’t have a lot of flavour, the peppercorn sauce was very good and made up for it. Such a lovely visit all in all and we will definitely come back!

Wowzers, it's expensive for what you actually get, £18.95 for fish & chips, the food wasn't even that good... The serving staff were friendly enough, we were sat in an area that didn't seem to be checked on much, when the food did come they didn't have any hot sauce, the bar staff wouldn't swap the cola for cranberry juice in the cocktail which isn't really a big deal I'm just mentioning it as the drink are probably pre-mixed cocktails. I'd definitely go somewhere else when in Greenwich next, there are much cheaper places around the corner with a nicer atmosphere...

Good value tasty sandwich triple cooked chips & drink all for £15 A good service in a nice location Quiet for a Friday lunchtime

Lovely local pub 😊. This pub is one of our favourites every time we visit Greenwich! The food options are so varied and the view of London is spectacular. Would 100% recommend visiting if your in London!

Abbiamo scoperto per caso questo ristorante con vista incantevole sul Tamigi. Cibo molto buono, porzioni abbondanti e un servizio presente e amichevole. Sicuramente un posto da ricordare e dove tornare a Greenwich!

Staff were very helpful and friendly, if a little slow with service. The food was just average and I didn’t feel it was really worth the cost of eating out unfortunately. It was just another run of the mill chain pub meal. It was nice that they had a sandwich menu in addition to the main one with some nice traditional options on but bread and filling wasn’t particularly fresh and tasty. There were also dogs on all 3 of the tables around us indoors despite plenty of space outside (one was even sat at the table) which were occasionally barking at each other and a member of staff was picking up their water bowls then going on to serve drinks without washing their hands after which put me off my food a bit. The pub itself is nicely decorated and in a nice building and location. Not sure I’d go back as it wasn’t really much better than a ready meal.

Very very impressed with the service greeted promptly and the best wating service Ihave experienced in Central London and we have been to many restaurants in the West End as that's where we are based it's five stars on Food service atmosphere the staff were brilliant it's our fourth vist on an annual vist always the summer. MASSIVE THANK YOU TO ALL FOR A LOVELY AFTERNOON

Great location. Great service. Poor quality roast potatoes. Do not get the potatoes and gravy. The gravy is nice but the potatoes are not.

Avoid this place - the service is absolutely diabolical! Bar staff uninterested and miserable not a good experience

We had a large family meal here for 15 people including a mixture of ages from a two year old through to grandparents. I cannot fault it from start to finish, the food was perfect (delicious and generous portions) and the service was outstanding - friendly, helpful, frequently returned to check if we needed anything else, swift when it needed to be and let us dwell on coffees at the end. The view added to the experience and means the little ones have a built in activity which makes the whole experience better for everyone. Thanks for making us feel so welcome and helping us mark a special occasion, we all had a brilliant meal.

I visited today with family, it was a beautiful, hot sunny day and we were seated quickly at a nice table inside to accommodate my young children that were with us. We were originally served quickly but I think we sat down just before the rush as after that it became a bit of a struggle to get the staffs attention, there seemed to be just two servers for the downstairs section, so I appreciated they were busy. They were both very lovely, however it didn’t seem like they felt that way about each other because as the guy (maybe Italian) brought out ice cream for my daughter and stopped to have a chat with her, the brunette lady server came to him and angrily told him “to stick to your section”. I’ve worked in the industry myself for years so I know it’s frustrating when there’s a lack of communication between co-workers but there was no reason to say it like that in front of us. They were both lovely but it just was a shame it happened right in front of us, otherwise it would have been a 5 star review. Food was good and extra points for the chefs who high fived my 3 year old daughter who came to say thank you for the food :)

Service was a little slow. My lunch was lovely, however, my husbands not so much. His food was overcooked. Friendly team, albeit a little slow. Shame as had high expectation. Won't be recommending

Poor service and probably the worst food we’ve had in a restaurant in the last 15 years. The roast was cold. The gnocchi was disgusting.

I live on the development and love the place so when my dad and his friends came to Greenwich for a day out together he now knows it well too so chose it for dinner. Food was delicious as always but best of all was...

Loverly pub food expensive but tasted nice but the staff where not very fast to serve and was appalled by a bar tender arguing with a customernot what you want to see with children about

Great lunch spot. Really great ambience, great food, great service. Will go back and would recommend

Please do not eat at this restaurant, the worst food we have ever had !!!! We paid over £17 for a burger, we cannot describe in words how terrible they were, they were so small you will not think they could be called burgers, the...

We visited as my daughter requested mussels for her birthday dinner. She was not disappointed. The portion was huge and delicious. We ordered her main with our starters and everything came as requested. We ordered off the main menu and the children’s menu. All the...

I live near the pub, and never had gone for lunch. So it was my first time with food and I got nicely surprised. The other times I’ve been for drinks and nibbles (that I don’t think are so great).The pub is very well located...

Late lunch to celebrate a friend's birthday. Requested a river view when booking and had a table upstairs with views of the Cutty Sark. Very good service from Jess. Delicious food at each of 3 courses. Pleasant ambience. Would recommend.

Called in here on London marathon day as could not get on clipper as queue horrendous. Had the fish and chips and it was great - big portion. We did have to wait a little while but the waitress offered us a drink to compensate...

Four of us had lunch here. The service was excellent as was everyone's food. My mussels were some of the best I have ever had and that includes some fine dining in France. Cocktails were good. Lois were clean although I was surprised to see...

Went for a birthday meal with friends. We had pre-ordered and prepaid for a food -after an hour at the restaurant we asked about our food and it was completely forgotten about. These things happen but following this, lots of our drinks were wrong and...

We had a small event upstairs and I have to say it could not have gone better. The restaurant team were super friendly and obliging with my requests. The location and view is stunning. The agreed timings for food was spot-on. We had the events...

Menu is very limited and very uninspiring. Very boring and not much choice. Went for lunch but didn’t bother ordering any food. Coffees were awful - tasteless and luke warm. Lovely location and views for a beer or something but dont bother for a proper...

As others have said, this used to be a fab place (I'm a local). Now the staff couldn't care less, sat around gossiping instead of serving, didn't see the problem when we raised it with them (but in fairness, and without asking, took a round...

Stopped by for early lunch and ordered a BLT. What I received was stale bread a sliced tomato and a lettuce leaf with a pice of cold bacon.

I love this place for the fantastic view! Unfortunately, I experienced poor organization. We went on a regular Saturday at 2 pm. As soon as we entered no one greeted us and we had a hard time talking to a waiter who tells us to...

Great food and a really friendly atmosphere. View from the upstairs tables is one of the best in London.

Barman very nice and helpful. Food appauling! £16 for this burger - astonishingly bad. Real shame. Lovely location. Terrible food.

A Fullers pub with a fine view over the Thames. However, there are others, and this one is overpriced, its drinks come with bits in them and their indifferently served. The manager is particularly unpleasant .. one to avoid

Having visited before and waited 2 hours for food and also being told a number of dishes were of the menu, oddly we decided to revisit! On arrival the second time we were given our drinks and then started to look at the menu. The...

I had my first visit with a friend only this week, and thoroughly enjoyed myself, the staff were friendly, helpful and polite. The food was served in good time order, the drinks arrived with a pleasant smile. Myself and friend spent a pleasant few hours...

I booked this for my partners 30th birthday and we had a fantastic time here. The staff are incredibly friendly, the location is absolutely amazing with fantastic views of the River Thames and the building itself is beautifully decorated with a modern feel, that also...

Met a friend for a snack lunch here. Ordered the British cheese board. which consisted of a 2 inch slice of soft cheese, 2 inch slice of blue cheese and a 2 inch slice of hard cheese, a little quince and some chopped up apple....

Just spent a wonderful couple of hours on the first floor of the Sail Loft looking out through the floor to ceiling windows onto the Thames, the Cutty Sark and Canary Wharf. Great atmosphere, great music. All the staff were very professional and polite following...

Please see response below for request for feedback from our experience visiting the sail loft April 2022 Extremely disappointing visit. We were a group of four arrived on time for the table booking we had made two weeks previously. We couldn’t locate a staff member...

Great atmosphere, delicious food and amazing views ☺️ I suggest this pub for a nice evening with your friends or just for drinks

Pleasant place But !! Food was piss poor and thats being nice also very pricey as were the drinks ..and the manager at closing time was very rude getting customers out ..

Lovely atmosphere. Friendly staff. The duck was really tasty, a good balance of wine juic, and seasoning. The crumble was very flavoursome. Wish it was bigger as I could of eaten more. Bit disappointed with porn star cocktail didn't come with passion fruit, tasted like...

Visited yesterday for lunch. Wonderful staff. So friendly, welcoming and attentive a real credit to the place. Wonderful views. Very family friendly. Food and drinks were great and arrived on time. Only minor thing is i would have preferred a little more choice on the...

Great view of the river and a nice venue for lunch. Sunday roast dinner was excellent. Staff were efficient and everything happened as it should, but our server was not exactly cheerful! Overall a nice experience and good value for money".

Fantastic views, always friendly and welcoming staff, great drinks selection and wonderful food. There are a lot of bars and restaurants in Greenwich to choose from but we always return to the the sail loft for the great atmosphere and fantastic staff. Roast dinners on...

We wanted to enjoy the last of the summer with a fabulous view of the Thames, right on the river. Fullers pub serving good pub food. Enjoyed blackened salmon with new potatoes and avocado followed by fig brûlée. If you want a great view without...

Received a nice welcome today, staff were efficient , friendly and accommodating, interested in us despite how busy they were. A great team and a well run pub. Thank you to all.

On a day out with friends we popped in for a tea and a wee but ended up staying for a Sunday Roast. So glad we did. It was brilliant value and totally delicious. The staff were friendly and polite. The accompanying stuffing for the...

Decent food, although some options weren’t available. Great cocktails and fabulous view. The setting was very good and the service good as well

Visited with my relatives and we had a great time despite various food requirements. The food was really good and nicely presented. Only downside, and just a minor one, was the service which was a little bit disorganised. But everyone were friendly and helpful.

Visited with a friend for lunch while we explored Greenwich. Amazing views of London. Food was very nice and not over priced. The waiter was very helpful and attentive. All seemed very clean and organised. Can't fault the place and will return. Fabulous atmosphere.

Enjoyed a really lovely meal with great service throughout the afternoon. Reasonable price for the entire meal and drinks and the food was delicious

Twice myself and family have visited this restaurant. The location is unreal especially in summer facing out onto the Thames. However, the service is AWFUL, no welcome, very rude staff and incredibly lazy. Twice they managed to get a SALAD order wrong, and made it...

We were welcomed in and shown to a table. We sat at said table for about 15 minutes and didn't receive any service. So we left.

My girlfriend and I were at the Sail Loft for a celebratory dinner. It's a beautiful location by the river but unfortunately location is the only positive of our trip. Things started smoothly with drinks and starters arriving within 15 minutes of us sitting down,...

My girlfriend and I visited this pub on the Thames for a Sunday lunch. The location is great and we have popped in for a drink in the past uneventfully, so we hoped the lunch menu would be good. Unfortunately from our arrival it didn’t...

4 of us visited sail loft for my hubby birthday 2/7/21, beautiful sunny afternoon, on arrival at check in we were met by pleasant male staff who advised we can now sit at an outside table, lovely river view, lovely food, excellent service, all the...

We had such a great lunch, and service was great! Waiter Arturs was so kind, and he recommended such a great great drink as Pornstar Martini. It was so great!

This modern pub in Greenwich is right beside the river. Excellent food and beer too. We had a warm welcome and good service