Based on 2.426 opinions finded in 2 websites
Based on 2.426 opinions finded in 2 websites
Nº 300 in 421 in North Hertfordshire
Nº 71 of 95 British in North Hertfordshire
Opinions
Nice place and food and service good. Pretty boring atmosphere though and after we paid our bill and were leaving we called out goodbye and no one answered. We've been before and loved the little shop in the corner but it was disappointing this time.
Jan Egglishaw . 2024-12-11
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Me an my friend went for a Christmas lunch on (27/11/24) we both were disappointed, the turkey was slices( I'd call it plastic turkey, not carved from carcass), we both agreed, one carrot cut in half, one potato cut into four, skinny little parsnips, few brussels, pig's in blanket, frozen brussels, no greens,no cranberry sauce we had to have jam!!!, as for the pudding not sure what it was, three custard like balls, served in a soup bowl, smothered in a very very tart source. We both were very disappointed in our Christmas lunch!!...
Zoe Richardson . 2024-12-10
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Outstanding staff. Extremely attentive and friendly service. Great knowledge of allergies. Staff went above and beyond. Lovely welcoming atmosphere.
Ms J Foster . 2024-12-10
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Sunday roast buffet style. Delicious choice of 3 meats, carved by the chef. Delicious veg, roasted and Yorkshire Puds😁
Abbie Reid . 2024-12-07
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I took a group of 14 people for a Christmas meal recently. The food, service and ambience were all perfect.
wendy martindale . 2024-12-07
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Had a lovely birthday meal here on the 30th of November 2024. Couldn’t fault the service and food quality. Thank you very much Rusty Gun!
Annabelle Bertauche . 2024-12-02
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Food is amazing, has a lovely feel to the place! Very nice to meet people for dinner or even just a drink! Will definitely be returning
jimgem gem . 2024-12-01
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The service is courteous and speedy. There is enough choice for elderly people with small appetites. Our dog was welcomed. Please would you open the doors at 11.55 for a 12.00 booking, especially on a bad weather day.
David Meakin . 2024-11-27
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Best food best service best day helped to no end to make a great 50th birthday staff friendly and amazing great food also
DAN AULD . 2024-11-27
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A lovely ,cosy restaurant, with very friendly and efficient staff.Howver, the food fell very short of expectations....The carvery was disappointing, not a great selection of vegetables, the Yorkshire pudfings were dry,and the meat was cut into thick chunks...Just not what we were expecting.
Trish Trafankowska . 2024-11-21
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The vegetarian options on the menu were very disappointing. One of the side dishes on the menu was 'skin-on fries' which I ordered with an omelette. However, what appeared on the plate was french fries that appear to be made from pre-processed potatoes and when I queried their appearance on my plate - I was told that this is all their supplier had sent them! When we asked what the letters 'ngic' meant after one dish, we were told the ng stood for no gluten, but she did not know what the 'ic' stood for. I suggest staff need better training.
building@beth-shalom.org.uk auckland15 . 2024-11-18
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Been coming here for years but haven’t been for years and the food was still exactly how I remember it absolutely incredible service amazing atmosphere couldn’t Fault it Will be back soon
Daniel Covington . 2024-11-18
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Had a roast selection of vegetables was almost out and had to wait some time to be replenished but the food was actually goodO
Susana Maisey . 2024-11-14
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Always have loved coming here but last couple of times it’s not been as good. Food was Ok. Unfortunately the service was slow and we got our food before our drinks! Shame as could be good. Also, service with a smile wouldn’t go a miss.
Sarah Papa . 2024-11-13
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We were a large party - it was a great place for us all to meet and get together The Chief went out of his way to accommodate tricky dietary requirements Thank you
Susan Read . 2024-11-12
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Lovely place but Sunday roast disappointing, carvery by the door, plates were cold and food cold.
marianne s . 2024-11-12
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My cousin and I love this place. We meet here about three times a year for a catch up and lunch. It is always lovely and we both really enjoy it. The staff here are superb! The food is usually brilliant too! but this time it was even better!!! Thank you very much! We will be here again in the spring time....please dont change your menu!
Susan Hanlon . 2024-11-08
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Great food and service and good value for money.
elaine holdcroft . 2024-11-06
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Delicious carvery for Sunday lunch at a very good price. Only one suggestion - plates could be warmed before serving. We will go back. Enjoyed the atmosphere and the artisan stalls, and nice to see the pigs after lunch too!
Andy Ward . 2024-11-05
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I visited the RG with my partner, mum and springer spaniel on 4.11.24 for lunch. When you walk through the door, the place is well decorated/furnished and cosy and expectations are high. Unfortunately, the welcome at the bar is a little underwhelming. We ordered fairly straight forward pub fare: fish and chips, a beef sandwich and BLT. The BLT was acceptable but the fish and chips were over cooked. I had the beef sandwich which was poor. The meat was like shoe leather and very gristly.It was a challenge to find something edible and did not require excess chewing to make it digestible. As it was a Monday, we wondered if it was the chef’s day off. If it was, it may have been better to not serve food at all rather than the sub standard offering we received. Alternatively, the RG could consider just serving sandwiches etc using good quality ingredients or food bought in from M and S. Frankly, I am posting this review to encourage improvement, the RG has got so much spot on to create a good ambience and it is such a shame that it is struggling to get the basics right!
Neil . 2024-11-05
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The reason I give ONLY 1 STAR for food, is because I was VERY disappointed with my fish and chips. The fact that it was a SMALL piece of fish would not have mattered, if the fish had been fresh. It certainly did NOT TASTE fresh, and ...on closer inspection of the flesh...it did not LOOK fresh. Fresh fish flesh is meant to be bright WHITE, but this was grey in parts, and certainly NOT bright white. I chose not to make a fuss, because it was my son's birthday lunch.
Pete Dawson . 2024-11-04
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Love this place but I have to say that it was not great at 5pm on a Sunday. Carvery beef was very dry, veg was not good either. Service was slow but the team were lovely and welcoming. Desserts took a while but were yummy! Will be back because we love it but just not at 5pm!!
Louisa Watson . 2024-10-29
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Having dined here several times, our recent visit was disappointing. Several dishes arrived cold, and the vegetarian options felt limited. The fish and chips lacked seasoning, with bland, uncrispy chips and cold mushy peas, which detracted from the meal. I emailed to provide feedback but received no response. Hopefully, the quality and responsiveness improve, as this has been a favorite spot in the past.
Mark C . 2024-10-27
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Me & my 2 brothers were warmly greeted and had a refreshingly normal, chatty conversation with our host (her name escapes me unfortunately) and had a laugh with her. The food was as good as ever. We were in early, so we were pretty much alone as we ate, but we made our own atmosphere. Occasional banter with the host was good fun.
Neil Hayman . 2024-10-24
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The Rusty Gun scores highly on all counts - nice ambience inside and always good food. A really nice gastropub.
david pearson . 2024-10-23
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Waitress was lovely and so helpful but it turns out that our milk free member couldn't have the Vegan salad as it had yoghurt in it and was mixed through despite having a vegan sign on the menu. Would have been nice to have had some stuffing availble and pigs in blankets with the carvey. Food was very tasty and service was good.
Selina Berry . 2024-10-22
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Really great meal! Excellent service and amazing roast.
Sarah Flain . 2024-10-22
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Wonderful food, and very attentive wait staff. Quieter than expected for the carvery evening but food was still delicious so no complaints
Chris Grant . 2024-10-22
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The food was okay meat was mostly good although beef could have been cooked more. Veg was mixed together which I don't like as I only like certain vegetables and like them separate carrots were too oily I like them crunchy and roast were too oily and more like boiled potatoes. Dessert was nice and staff friendly and attentive
linda vidler . 2024-10-19
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Been here previously and wasn't too bad, not great but worth trying again. 3rd time lucky, or unlucky? Halloumi fries...burnt Calamari..burnt and dry Crab and prawn linguine..cold Steak and kidney pie...lacking kidney as in none in there at all. Asked for chunky chips, not sure what we got but there you go. Double stacked burger burnt to a crisp. British beig British didn't complain too much, got a drink taken off the bill. Won't be returning...
Michelle J . 2024-10-19
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Visited here Sunday 13th October with a large group of friends. We were accommodated very well. The Carvery was amazing good choice of vegetables. Very popular and very busy so booking is essential. The staff were very friendly definitely recommend giving it a visit. We will be going back.
Tracy Giles-Benjamin . 2024-10-16
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Lovely food although carvery could have been slightly warmer. Had to try quite hard to get the attention of our server
Lucy Morgan . 2024-10-15
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Food I would have given a 5 but the food wasn't hot it was warm due to a problem they had
Sherine Grinstead . 2024-10-15
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Although we arrived a little early, we had to wait a long time for our table even when there were other tables free to seat us. The service was slow and the requests i put in prior to going were not followed through!
Niki Cowell . 2024-10-15
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We have been to the Rusty Gun previously and enjoyed their food so were looking forward to going back. Unfortunately the food didn't measure up to the previous occasion. A winter veg bourguignon was no more than chunky diced veg in a thin gravy, and overbooked broccoli. My husband's fish & chips had obviously come direct from the freezer, not unexpected for pub grub, but looked rather anaemic. The 2 diners who had the steak and stilton pie enjoyed their food and the puds went down well although I thought the sorbet & ice cream was overpriced for the size of the scoops. My friend who ordered the apricot and peach crumble was not so impressed as she said the fruit tasted as though it was tinned not fresh. The meal worked out at £40 per head (including drinks) which is reasonable these days but the food wasn't quite on the mark - NB the pub was quite busy so we didn't say anything to the staff at the time which i appreciate we should have done. Also they did say that they had had an issue with the gas so a number of dishes were off the menu which may have caused a ripple effect onto the other dishes that day.
Barbara Evans . 2024-10-14
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vegetable over cooked not very friendly
evridiki cruikshank (ev) . 2024-10-13
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Had the best meal. The food was incredible!!. Absolutely recommend. Shout out to the chef :)
anto n . 2024-10-11
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Horrible roast dinner . Veg wet and soggy. Roast potatoes soaking in fat. Very poor service , hardly any staff.
Ruby Cox . 2024-10-08
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We have visited the Rusty Gun on several occasions and really enjoyed everything about it. We went a month ago and I had the ribs which were practically raw. They were replaced but not as good as usual. We were a bit put off of going again but received a Birthday voucher offering a free bottle of Prosecco so decided to go. The place was practically empty for a Saturday. I showed the email to the waitress and she acted as though she had never seen one before and could I email it to them. After several attempts they said they couldn’t receive the email for some reason but eventually let me have a bottle, this took over 20 minutes and in that time our food had turned up. I had ordered the ribs again and my husband the chicken burger, the ribs were cold and both our fries were so hard you couldn’t eat them. We were so disappointed we didn’t bother getting a dessert. When I said to the waitress that the place had gone downhill she asked if I wanted to see the manager but by this time we had had enough. Unfortunately we won’t be returning.
John B . 2024-10-06
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Always a fantastic atmosphere but the carvery seems to be suffering from shrinkflation and the meat servings were meagre
Carolyn Viney . 2024-10-01
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This was our first visit and we loved it. Excellent shared starters. The homemade bread is very tasty. Nice young waiter who was very attentive. Attractive decor. Dog friendly with a bridlepath leading from the pub
Gill Gane . 2024-10-01
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Favourite place for Sunday carvery , our dear mum loved it so we like to keep tradition alive . Four different roast meat so you can have a bit of everything and self serve the rest . Perfect .
andy m . 2024-09-25
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Lovely pub for drinks but NOT for eating! This is supposed to be premium end. It is not as the food was less than mediocre. Chargrilled goats cheese salad - cheese uncooked and not fresh and rock-hard. Fish was described as tempura but came out soggy and luke-warm, clearly pre-cooked and reheated. Chips were old, bruised and not crisp. Upon complaining the manageress deducted the goats salad and the service charge. However, we didn't go out for cheap food but a premium meal. Wait times for drinks was excessive especially as the pub was half-empty. The review summary on this page is about right, this pub has lowered its standards and we will not be returning. You take a big risk if you go!
Sandy M . 2024-09-24
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Table booked for 7.45pm. 3 of us. Greeting was poor, almost surly. Taken to huge round table with seating for 5 or 6. Not exactly cosy and crammed in between other tables. Server delivered 3 menu clipboards but one had nothing on it. She left it on the table and didn't return. No one came near us but eventually caught the eye of a server who took our drinks order. These were delivered and we placed our food order. The lass seemed taken aback that we wanted food. We ordered 2 starters explaining the 3 of us would share so that we got a plate each. We then tried to order mains. Now those of us used to the Gun know (knew) it's reputation for pork cookery. The Scotch eggs used to be a light on the menu. Sadly they had 'run out', so clearly their collection plate would be deficient and all of us grabbed the menus to seek alternatives. We tried to order the pork belly, another former favourite, only to be told this too was 'off'. I ordered the Pork Burger and herself ordered the sausages and mash. Our friend ordered the chicken burger. Have to say my pork burger was good. Piled high with pulled pork as well as the burger. Just rather sloppy and falling apart. No way it could be eaten as a burger in your hands. The chips were good. Our friends chicken burger was more bun than chicken and very disappointing. The sausages and mash was OK but nothing special, whereas in times past the bangers were, well, banging. We ordered more drinks when the mains arrived. Simple G&Ts. The first round came as expected, Gin and ice with a slice and bottles of tonic to add yourself. The second round came mixed with ice. No slice. A bit surprising. When our mains were finished we were offered the desert menu. I though an Affogato would finish the meal nicely. Oh, sorry, I was told but the coffee machine has been turned off and cleaned down. It was only 9pm! My wife and her friend ordered Espresso Martinis. Cocktails, no coffee required. Ah, sorry, no can do. The bars closed and being cleaned down. Not yet 9.10pm... unbelievable. Over £40/head and absolutely no way it was worth that. So sad to see the state of the place and the complete lack of customer focus. I don't know who is running the place now but suspect it won't be for long. We didn't read reviews because we 'knew' it was a great place. But that is no longer the case. Be warned. I always try to be fair in what I write. The burger was good if sloppy. The chips were good. I liked the Frickles. The sausage starter was chopped up, thin bits of rather dried up sausage. The tomato sauce and mustard sauce was tasty. Both could have been home made. The young man who assisted with our table service seemed to be trying. The lass wasn't fully with it. The manageress (I assume) who hovered about didn't seem too fussed about our obvious disappointment. We had looked forward to great food in a charming old pub with a leisurely chat over drinks. Only the old building did not let us down.
Simon Howard-Dobson . 2024-09-22
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Always wonderful..topped by the lovely gesture of a birthday desert with candle for my Father.
Jennifer Webb . 2024-09-19
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First time at the rusty gun will definitely be going back there
Glenn Rowe . 2024-09-17
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Good meal at a reasonable price seated near by food as I had a broken foot nice atmosphere and pleasant waiting staff
Mick Parrett . 2024-09-17
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Very good. Nice atmosphere, good menus and my lunch was delicious. And loved the Happy Birthday candle in my pudding and the singing! Thank you we all had a great time.
Clare Reid . 2024-09-14
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We really enjoyed the Sunday Roast and will be back. It is so accessible from.Luton and they catered for pur needs to have distance from other diners perfectly.
Tom Kelman . 2024-09-11
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Beautiful little pub , friendly staff and great atmosphere. Kids really enjoyed feeding the pigs .
Darren Wakeling . 2024-09-10
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Food and drinks definitely not worth the price. We were extremely disappointed with our Sunday roast. There was not enough vegetables on offer by far the roast potatoes were full of salt and not edible
Martina Wilson . 2024-09-10
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Great pub , food and services. There is only one problem no phone reception and very poor WiFi 😕
Busy Bee . 2024-09-09
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Excellent food, accommodating and friendly
Roma Avrili . 2024-09-03
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We opted to sit under the gazebo and it would have been nice if the waitress had cleaned the table for us. I ended up using baby wipes to do this. I had fish & chips and the fish was not great. We will still come back because we generally enjoy our visit to the Rusty Gun
Angie Tether . 2024-09-01
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Food arrived cold had to be sent back
Chris Rowland . 2024-08-31
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The provision of a disabled parking area close to the entrance was a nice surprise, as I had not noticed it on previous visits (when I was not disabled). Food and service were excellent as usual. I prefer pork fat to be cooked into 'crackling' but the meal was exactly as described on the menu and my wife enjoyed the pork as it came. There was a large 'men only' group and consequently quite noisy but otherwise the atmosphere was fine.
Ray Meredith . 2024-08-31
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Lovely little pub restaurant, didn’t see the piggies but love that you can feed them. Nice area to walk around too and sunny pub garden. A little on the pricey side, but the loaded potato skins and the sausage bites were fab.
Anna Atherton . 2024-08-30
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Nice place for Sunday lunch Food was ok but if I'm honest, it wasn't great. The potato skins starter was a little tasteless and needed the accompaniments to eat and the bread was lovely but the hummus was a bit tasteless too. I had the carvery and was disappointed with the way it was served. Thick slices and only 3 slices per person in total. The vegetables were poor as were the cauliflower cheese and cabbage. I wouldn't go back.
Andy Rosen . 2024-08-27
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The carvery was plentiful, the meats were lovely although I thought the gammon was very salty so I couldn't eat it. The potatoes were soggy where they had been kept warm under a lid, and they were a bit wet. The cauli cheese was tasty
Emma Muncaster . 2024-08-27
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Nice food but just too expensive.
Robert O'Flynn . 2024-08-27
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Its a dog friendly pub which offers ok food. We had a family meetup on a dreary rainy day for lunch. The order was quickly delivered. Food was reasonably good but over priced. But what offended me the most was the waitress kept asking us every half hour “ whether we have finished “. When she asked the third time,I told her that we would inform her when we are done. I had been to many restaurants in London, Bristol and Bath. No place they asked in such a manner. It was a total put off. Will never visit them
Rachel Thomas . 2024-08-26
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Under seasoned mash served with gravy which had undissolved gravy granules accompanied by lovely sausages. At least it was hot.
Emma Payne . 2024-08-26
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On a hike in the area and stopped by for lunch. Fish n Chips was good but for 2 adults and an 11 year old we ended up paying £72 with a couple of soft drinks added. Just too expensive really. Food was nice though.
Robert . 2024-08-25
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We've been to the Rusty Gun a few times and each time we love it. The piglets are the cutest, food is always incredible, homemade lemonade is to die for and the service is very friendly and warm.
Phoebe Su . 2024-08-25
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Food ok as pub grub and service excellent BUT price of wine outrageous.....we will certainly not be coming again until the wine prices are reduced to normal pub grub levels. Prices in the £40 ish regio for a middling bottle of red is taking the proverbial...shame as otherwise nice experience...
Tom batterbury . 2024-08-19
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We went into the bar when we arrived to ask if we could order coffee and cake. The bar tender very grumpily told us there was waiter service at the tables outside, despite any signage or evidence to the contrary. We waited for ages before getting up to catch a waiter, who was very distant and unengaged. She took our order and then took another age to return and inform us that they didn’t serve coffee and cake, despite that being on the drinks menu, with a price of £6.50. We waited another very long time for the coffees we settled for, which weren’t anything special. We won’t be returning.
Wendy H . 2024-08-19
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Sorry to say we were all really disappointed, especially as I was considering two other local venues and had sort of ruled out The Rusty Gun, but then changed my mind at the last minute when my brother's best mate gave it a glowing reccommendation. This was also meant to be a sort of second wake for my late Mum, so it made it doubly disappointing that not only was it not special, but also it seemed not good value for money considering how poor the food was. We were a party of 6 adults and 2 kids. Loads of us opted for the pork belly. It was so disappointing. It didn't fall apart as a slow roast should and the crackling was non existent. Instead it had an inedible rubbery rind. Veg nothing special. All looked great on the menu but was really average or below average. We had to wait ages despite it being an early booked lunch (12.15) and being the second party into the pub behind a group of 4 and it really was a very quiet Tuesday. Service was incredibly slow and poor - dirty crocks and glasses on the table and one of the staff having delivered something, she then ignored all that and walked away empty-handed when there was so much she could have taken away. On top of that we paid for the kids to have some pig nuts to feed the pigs - big in-your-face bucket of them when you went in - and in fact not only did they not even see a single pig, (it was too hot and they should have said, in fairness, that the kids wouldn't have a chance, that the pigs would be hiding in the shade out of sight), but it then transpired that the pub don't even own the pigs, when I asked, so it was all a bit fake. Really felt let down. The pud and the beer was OK. I really did want to like it, for it to be a great meal in celebration of my Mum (who was a great cook) but it was decidedly average...or below.The best thing was the surroundings (nice pub, nice outdoor space but lacked comfortable seating) and the company of the family! Bloomin' shame. Would not recommend it.
Janet Fullerlove . 2024-08-19
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Our server Jack was an absolute gem! Polite, professional, and efficient. We thoroughly enjoyed the food - 3 x Goats Cheese and Pear Salads went down a treat, and 1x Buttermilk Chicken Burger & 1× Beef Burger served with great chips and onion rings. They even had oat milk, which was appreciated. I would highly recommend a visit! Thanks again, Jack, for being super attentive. 👌
R . 2024-08-15
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Lovely food, excellent service with a chilled ambiance.
Roxanne Stanbridge . 2024-08-13
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It was my mother’s 84th birthday and her final chemo was two days prior. Although I mentioned this in notes when booking and she ordered pudding tgere was no candle, no recognition nothing. Nor were we asked how good was when we started our meal, the food was very disappointing. I ordered the Cesar salad as did my mother. The bacon was missing on both! The pork belly my step dad had was very sloppy and fatty not like before and it was all together pretty awful. The only saving Grace was the wine and the ribs which both my daughters thoroughly enjoyed. Never had such a bad experience at rusty gun before !
Vanessa Hocking-Creek . 2024-08-12
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Enjoyable meal, and received a good service
Carol Wilson . 2024-08-12
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We sat outside so had to get our own drinks and had to go in and order our food and then they added a 10 percent service charge which I should have taken off or it should not have been added in the first place The outdoor space needs a bit of tlc and upgrading as could be a lot better The Rusty gun platters were good but 24.95 each was hefty
karen Wilson . 2024-08-11
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This is a lovely pub with a great atmosphere, surprised to see it empty on a Friday evening. Food was superb, I recommend the sausage and mash.
Paul Wilson . 2024-08-11
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Brilliant place to visit. Menu choice was fantastic and the food was delicious. We came here for a special occasion and we were made to feel like it was one. I would definitely recommend coming here.
Daniel Goddard . 2024-08-08
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Really disappointly average. The service was okay, a couple of things we ordered never made it, but the timing was good and a few of the staff were attentive. The food was really hit and miss, with some being okay but a chunk of the carvery meat being completely inedible. I had some shrimp which was fine, the puddings were the best bit. I wont be returning
Anna Infante . 2024-08-06
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Sadly the food wasn’t as good as we have had before
Prashan Thiagarajah . 2024-08-06
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Went for dinner for our anniversary on Saturday night, food was delicious as always 😋
Becky Morris . 2024-08-05
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Really gone downhill. Poor food and rude chef. Massively gone downhill… I had carvery which was nothing like it used to be, cold and bland. Chef cut the meanest thinnest slice of meat and when I asked for another bit he said “No! He’s not allowed to give more!” Had a feeling when we walked in things may have declined as was pretty empty compared to how packed it used to be… now I know why! Hubby had fish & chips which he said had horrible batter and not nice fish either. Even the wine came in those cheap small “thick glass wine glasses” nothing felt premium at all. Wasn’t asked if we enjoyed our meal by the waitress (probably dare not ask as so many people would say no) This place used to be so popular for its amazing food …such a shame!! Wouldn’t return or recommend!
dlfhome . 2024-08-04
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Always a good Sunday lunch whether the carvery or sit down!
Nick Smith . 2024-08-04
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I was disappointed with the food today. The roast was just average, but the prices are higher than usual, slightly above Weatherspoons, but with a premium price tag. £7.95 for a packet salad and corn on the cob with BBQ sauce on it—it wasn’t grilled, warm, or seasoned properly. It’s a shame because the food is usually good, but we haven’t visited in a while. I understand that prices have gone up due to wages and bills, but so have my expectations. If I’m paying £7.95 for a dish like that, it’s disappointing, especially since we used to love stopping at this place.
Atul . 2024-08-04
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First and last visit. Food poor. No table check backs. Won't be back sadly.
dawn walton . 2024-08-03
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Ordered a bacon and Brie baguette at an expensive £13 - what turned up looked like a child’s meal - tiny baguette with a scrap of bacon - returned food and insisted on a refund - manageress offered no apology and showed no embarrassment in serving me the worst food for quality and value in 49 years of dining out - shame as it has a nice interior and garden but completely let down by appalling food / service
hertsman2015 . 2024-08-01
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Appalling food - paid £13 for a Brie and bacon baguette but was served a small roll with hardly any bacon - returned food immediately to bar and asked for the manager - she was disinterested and non apologetic - quite frankly the worse food I have ever been served - shame as the pub has nice gardens and interior - needs to get food right
Garry Stuart . 2024-08-01
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Very nice, staff were very friendly and chatty, especially the bar manager. I would definitely return.
Dave Carter . 2024-07-30
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Sunday Roast was exceptional - Great Service Been to Rusty Gun with previously & quality is constant & Good
LINNEY TUNING Ltd . 2024-07-30
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We’ve wanted to eat here for years, but never got around to it until last Sunday. It was Dreadful!!! Possibly the worst carvery we’ve ever eaten. I’ll start with the positives. The meat was “ok” (hence the 2 stars). I found it to be flavoursome and cooked relatively well, that said; the other four in our party found it rubbery and greasy. Their lager is also decent. We had the Estrella and it was well kept. They don’t offer stuffing or cracking (which is very rare with a carvery) as an option, but also limit you to one Yorkshire pudding (these were adequate. Light and fluffy). Vegetable options are carrots and parsnips. Boiled. Raw (to the point of being inedible). And cabbage. Which was also raw (you’d question if it had even been boiled or steamed). “Roast” potatoes were swimming in grease. Barely par-boiled and soft. You had to fish for those that were roasted, as most had been served the same colour as they would have gone in the oven. Gravy was thin and watery and totally lacked flavour. It added nothing to the meal whatsoever. Service was lacklustre. It’s not a criticism. Staff were pleasant, but no more. The odd smile and very basic conversation and communication. We found this strange, as the place was virtually empty (at 12:30pm on a Sunday). At the end of our meal, we were asked if we’d enjoyed our food. We said it wasn’t very nice, at a basic level and were instantly offered a 20% discount without quibble. What’s very evident at the Rusty Gun is that management oversight is non-existent. They clearly don’t have anyone involved with food service and presentation that manages what’s served (evidenced by the total lack of quality). In conclusion, you have a beautiful country pub with every single required credential for a fabulous, quintessential “good quality English country pub” and poor knowledge and lack of effort is absolutely letting you down. It tarnishes what could be possible.
Kristian Butcher . 2024-07-30
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There were only 2 front of house staff on at lunchtime when we went. So service was slow. The food was good, but the chips were oversalted for our taste. The Rusty Gun has great space outside for children and the outside seating we used was excellent.
Jon Fryer . 2024-07-29
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Lovely food. Dog friendly. Lovely feeding the pigs.
Francesca Lui . 2024-07-28
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Decided to go back to the Rusty Gun as had a pleasant experience before. It’s totally gone downhill. The food was revolting and burnt, exceptionally rude waitress who couldn’t have given a damn that we were very disappointed with our food. Stay away from the caesar salad as it was minus the parmasan cheese and the anchovies as advertised and replaced with grated cheddar, burnt bacon bits and a burnt chicken fillet. The chicken burger was rock hard and overcooked and tasteless!! No offer to reduce our bill at all. Just met with a gormless expression! Also, most worryingly the poor pigs in the garden had no shade, there was a glass someone had thrown in to their own enclosure, it was hugely overgrown with an old tea cup and rocks everywhere. Whilst I understand they are not owned by the pub, but the local farmer, your glasses are your responsibility to be collected, so this should have been removed immediately after I advised the rude female waitress of this. Hugely upsetting seeing animals treated like that. If you advertising the pigs, make sure the farmer pulls his finger out and looks after them properly, utter disgrace!!! Extremely poor performance from the staff and will never be returning. Get your act together!!!!
Kathryn T . 2024-07-27
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Sorry to say that the quality of your food has dropped and portion sizes but you have increased your prices. Quite dissatisfied
Andy Sharp . 2024-07-24
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The Rusty Gun used to be so much better. Now the food is expensive, the portions are smaller and the place itself needs a make over. It needs painting and tidying up. The tables need re-staining. It wouldn't take much.
Paul Cleworth . 2024-07-22
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Always a great meal at the Rusty Gun! One of many visits over the years. Was quiet at lunch on Friday, which suits us fine. Great service, great food and drink menu (my wife is Gluten Free and the menu was clear and well catered for). The Duck Bon Bon’s are a favourite of ours for starter, and the BBQ ribs are highly recommended. This time I chose the ‘Taste of The Rusty Gun’, of which every part was lovely - the scotch egg was awesome! Nothing left on the plate once I’d finished. Will hopefully visit again soon!
Gareth Evans . 2024-07-21
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This was not a good experience, particularly as one of the group whose birthday we were celebrating particularly wanted to come to you. The first disappointment was your declining of a simple request that two of us wanted to choose the starter from the fixed menu and the main courses from the a-la-carte menu. In my many years of dining out (I am 84) I have never had such a request declined before. The second problem was more dishonest. I asked what the soup of the day was and was told it was Leek and Potato, which I then ordered. When the meal arrived it was in fact Tomato soup, with no explanation for the change. Not wanting to make a fuss on a birthday celebration I accepted it, only commenting when one of the waitresses later came to ask how out meal was. At the end of the meal another waitress explained that because of the mistake with the soup, particularly as Tomato would not have been my choice, they were making a reduction in our bill. However, rather than subtracting the cost of the soup, they only deducted the cost of the cheapest item on the bill, an ice-cream. In the past we have enjoyed many meals with you. This was not one of them!
Chris Gough . 2024-07-20
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Loved the food and loved feeding the pigs!
Miranda Archer . 2024-07-19
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First visit although passed by many times. In all aspects the pub was excellent but disappointed with the food stalls, there were just a few bits and pieces in an area of the pub. It's advertised as selling meat, fruit and veg and much more. Shame as everything else was great.
Rob Brooks . 2024-07-18
MORE AT Google
The staff were charming ..We ate the carvery which was a major let down
Roland May . 2024-07-16
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Had a late birthday lunch with family. Excellent food and friendly service. Just thought the farm shop would sell sausages!
DEBBIE SIMMONS . 2024-07-15
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Food, taste, presentation and service were of a standard to make you want to return.
Lynn Copeland . 2024-07-12
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I've eaten here a few times and always had a great experience. The food is outstanding and the craft market is really cute with some great products.
John Hubbard . 2024-07-11
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Booked dinner for 12. Prebooked and everything worked very very well.
Leon Fotiadis . 2024-07-10
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