The Royal Oak Restaurant in Cheshire West and Chester

This pub/hotel is very much open and was hopping when we went. We had booked a table for dinner but sadly, nobody had told us there was live music. It became an issue as it was impossible to chat. There was no way of escaping the music (which was ok) except to leave. The food was a mixed bag - one starter arrived tepid and had to be sent back - the pies were ok and the steak went down well. Just a shame that the evening was ruined - we would have booked elsewhere had we known.

Lovely atmosphere. Great place for drinks with friends.

Worst ever pub singer Went for a quiet dinner amongst friends which was ruined by terrible live music Food was ok Service also not great

Wonderful place, great food and fabulous service. Strongly recommend. Very comfortable and welcoming place to relax

Gorgeous place. Lovely night, great food and accommodation

The staff were extremely helpful. The service was above and beyond any I have every experienced. The food was fabulous and exceptional value. A must stay if your are in the area.

First class experience from start to finish. From help with booking, fantastic rooms, lovely evening meal. Hosts could not have been more helpful and welcoming - from not only preparing an early pack-up breakfast for us to take out on event morning, to dropping off a forgotten phone charger. Would not hesitate to recommend to anyone looking to stay in the Kelsall area, either for an event at Kelsall Hill EC, or just for leisure. We will certainly be returning!

Wow the royal oak Kelsall good victoriana pub full of character and charm famouslordhillmuseum curators arrived for drinks and snacks it was 8.30 pm and tired after buying oil paintings in the area lord Leslie the valuer fot shropshires venue museum were you can buy or sell treasures on line bid and buy the royal Oak is great pub highly recormended to visit for food and cocktails thank you to the bar lady very sweet kind lady

This is a review of the pub, not the rooms. We went for an evening meal and had amazing chicken, chips and alioli, really tasty. The decoration is really nice and they play food music. It's a friendly place to go for dinner or just a drink. Food is very well priced. The wine list is also nice, avoiding the cheap rubbish you seem to get in many pubs. I would recommend.

The Sunday roast and service here is FANTASTIC, definitely recommending

Good food with a warm welcome from wonderful new friends..... Like coming home on a cold windy night... Quite simply... a fantastic place to be..... 🤗

Lovely place great stay and excellent beer and food

This recently refurbished snd characterful gem is a real find. We were walking the sandstone trail, and an easy detour for an overnight stop. The menu was an amazing array of tasty bites and I had the best night sleep in months in clean, well kept rooms. Service from bar, restaurant and hotel staff couldn’t have been better. Definitely one to return to

Lovely place to stay in Kelsall. We stayed overnight and enjoyed the all you can eat ribs! Great value for money and lovely food. The room was spacious and very comfortable and the staff were super friendly. Highly recommend!

We have enjoyed the most delicious meal today at the Oak. Short rib of beef with mushrooms and creamy mash and roasted carrots plus a pan fried salmon with chorizo and potatoes, topped with asparagus. The best pub food in a long time. We will definitely be back soon. Thank you for the lovely service as well!

We stopped here today for lunch on the way home. What a lovely place and such wonderfully welcoming and helpful staff. Great Sunday roast that had something for everyone, including a vegan nut roast option. Would highly recommend.

The Sunday roast is AMAZING. Absolutely loved it. You can tell it's made by someone with a genuine passion for food. Extremely impressed and will be back!

We loved this pub! Such a beautiful old English traditional pub. Cosy and warm with wood fire and so many traditional features and decor. Would highly recommend!

Wow, what a place! I travelled 7 hours to go to This pub. The pub is perfect location with a beautiful setting, with warm fires and friendly staff. If you want a good atmosphere and a sound night sleep come here. The food is amazing and the land lady is lovely! Definitely coming back again

It's a really old style proper pub! Loads of style, good food, good beer too! Great staff, too. It felt like pubs used to feel like, a warm, friendly place to go and relax in.

Lovely little pub in the middle of a cute village. Pluto enjoyed the fire. Drinks were nice and had a great vibe to the place.

Stayed here for the first time with new owners. We can't fault our stay. Had a sharing board and a bottle of wine in front of the real fire, a perfect stay on New Years Eve.

A great stay over the new year break. Staff are very friendly and accommodating.

Would have given 0 but wouldn’t allow. Staff were great -friendly and helpful. Food took over an hour to be served 1 steak sandwich and a charcuterie . Steak in sandwich was both tough and fatty and barely edible. The steak sandwich was reimbursed, but the long wait for the food and poor quality means we won’t return

Beautiful 18th century building in the heart of the Cheshire countryside with a lively gastropub downstairs. Big rooms with great views in this historic building. Great staff who are very welcoming.

Have visited quite a few times since the re-opening as we live very locally - would highly recommend! The atmosphere is lovely, the staff are great and really do go above & beyond for you & today we had the roast for the first time which was amazing - highly recommend!

Had a fabulous stay here. The owners were so helpful, attentive and friendly. Continental breakfast was lovely we thoroughly enjoyed it

Just been since it has reopened! I cannot compliment the staff enough they were so friendly and caring with us, we never had an empty drink! The food was also fabulous! Serious high hopes with this reopening . Wish the new owners all the best

Booked a place to stay down the road, stating pub within a mile, yeah but it's CLOSED DOWN

We stayed there for 2 nights. Ideally placed for Chester and Delamere Forest. The rooms were very nice and the bed very comfortable. The staff were fantastic and so helpful.

We spent a few days here, it was a very relaxing, great service and friendly staff. It is a nice area for walking and chilling.

Lovely pizza 's an chips great there back

Give it a miss, service very poor. Long wait for food and drinks. Bar man friendly, young girls no customer service skills. Witnessed unused cutlery from table being put back in cutlery drawer (after she had picked them up off the floor when she dropped them!!) Manager should get a grip on staff training over this. We won't be back.

The restaurant was empty when we arrived. We ordered drinks. They eventually said they only had one bottle of 0% lager. We were a party of three and we ordered lunch from the menu. We waited ages. The staff stood around chatting. They was much noise from the kitchen. Lots of laughing, chatting and parking about. Very loud and unprofessional. After about 40 minutes our food arrived, after I asked them how long it would be. The fish and chips was good, but the shepherdess pie was not nice at all. All in all it was very disappointing and we won’t be going again.

I visited here with my extended family for a meal. It was very quiet with only a few other tables occupied. We decided on dining here due to the offer they had on which was 30% off on a Thursday. We’ve been before to take advantage of this offer as it’s such great value for money. The evening started off great. We were welcomed by the manager and shown to our table. Our order was taken promptly, again by the manager, and then our drinks arrived followed by our food. Unfortunately, it went downhill from here. I guessed the manager had gone home by this point. The two young girls serving us were so miserable, no smiles, nothing. They spent most of their time hovering at the bar, chatting. We asked one of them for more drinks and nothing happened. Eventually, after a good 10 minute wait, a gentleman arrived at our table to take our order. (He looked like the supervisor or assistant manager?) We then waited a further 20 minutes with still no sign of them. By this point I was getting annoyed so I went to the bar to ask myself. The bar man said he’d bring them asap. His exact words were “My bad, I’ll bring them straight over”! My bad?! What an unprofessional comment to make! Had the bar had been busy then fair enough but, there was hardly anyone in there! The staff seemed more interested in chatting at the bar instead of looking after us. My daughter then asked one of the young girls for a spoon as she didn’t have one. This never arrived so, again I had to go and get one myself from the bar. We also had to ask for napkins, twice! Those two girls were useless. No customer service skills at all. When we asked for the bill, we noticed that the discount hadn’t been taken off. The gentleman came over and said that the offer wasn’t on?! We explained that it was even on their website! He never even asked to see the proof that it was on the website, just said sorry, no discount. We said that we weren’t happy and wanted to speak to the manager. He then disappeared for a good 10-15 minutes. We assumed he was maybe calling the manager but, no. He came back to our table and said that the offer has definitely finished so we can’t have it! He said, if you like, he could call the manager. Why had he not done this in the first instance? No idea what he had been doing for the 10 minutes we were waiting?! In the end, he spoke to the manager and the discount was taken off. It was such an effort and it ruined the whole evening. We will not be returning. Other choices available in the village with much better staff!

The best pizza 🍕 in Cheshire!!! Excellent well mannered staff best to book on weekends would highly recommend a visit here

Had a lovely stay on as travel zoo deal ,absolute bargain , dinner lovely.basic menu on deal , but adequate , breakfast very good , all staff were friendly and helpful, manager/,,owner was very good and very hard working , would definitely stay here again .

Our first visit at The Royal Oak and this place is definitely the best around for miles. The Sunday Roast was amazing especially the gravy. My son loved the chicken fajitas and cleared his plate. Compliments to the chef team and great service too.

Excellent choice of food. One of the best menus from any pub that I have seen for a long while. Food was very tasty, hot and plentiful. Everyone had something different and we all agreed. Service, attentive and friendly. Highly recommended and looking forward to going back soon.

We had a lovely meal at The Royal Oak this evening. The restaurant was warm and welcoming; the food delicious; the service friendly and efficient; the prices reasonable. Couldn’t ask for more.

Fabulous food Fabulous service , especially enjoyed the break offered to us between the very filling main , so we could also enjoy an amazing dessert Nice atmosphere

I was spoilt rotten by the Staff. I expect this service from a 5 star Hotel . Nothing was too much bother . I will 100% be back again.

The first thing I ordered they couldnt serve because they didn't have the ingredients. They must have known that when they gave us the menus so I'd expect to be told at that point, but it was about 10 minutes after ordering so I then had to choose something else which arrived a long time after my daughter's meal. The food, when it arrived, was quite good. Steak pie was in nice shortcrust pastry and the kid's fish and chips was tasty. If you're expecting a good pint then look elsewhere. No decent bitters or ales on tap, just John Smith's. And Weetwood best bitter in a bottle. Pretty woeful for a village pub with a good brewery half a mile up the road.

Visited June 21 not 22. Just coming out of covid measures. Had written review and not posted it 🙄 Seated in marquis for Sunday lunch. Service was slow. Not overly busy but a few big tables in. Was not allowed to have the previously advertised three course Sunday lunch special, despite all the options bring available on the menu. Clawing back some lost revenue possibly. However, this soured it a bit for me. It was then a little overpriced. Fairly pleasant in marquis. Slightly chilly. Food was good but not exceptional. Points lost for slow service and cost. However, given the situation at the time, would try it again as no real complaints about food.

We’ve been here for a meal tonight.. The service was brilliant, the staff couldn’t do enough for us. The food was above our expectations and we will definitely return.

Visited on Saturday evening with family. Love the new menu choices. We all thoroughly enjoyed our meal and had very efficient service.

From the minute we walked in we felt comfortable with the environment, table good, staff willing to help, owner popped over to say Hello. Food was really good - all of our party enjoyed their meal.

While looking for a late booking for christmas lunch this was our favourite. We managed to get a table for 8 christmas day. Andrew was very helpfull with our booking and helped with my request for chicken and chips for my daughter. ( not a...

Fantastic food Ribs were huge & tasted amazing Great value for money Lovely service from Ben & Glyn Definitely recommend

Second time out with the partner and will definitely be coming back. Been here a few years ago and today I had the ribs and definitely worth having if your hungry, they were massive!! My partner had the deluxe burger and wasn’t any left over....

Burnt pizza unfortunately went straight in the bin and spoilt our evening meal. I e-mailed the Oak twice but received no response. Clearly poorly run with no quality control or idea of customer service.

Myself and my wife spent a couple of nights here in order to have a change and do some walking. The Oak looked after us well. We had dinner on both evenings. There is a good choice on the menu. Our dishes were swiftly served...

Beautiful decorations and warm welcome. Waiting was very good. Food was hot and tasty. There was an attractive presentation.

Excellent food & service. Good vegan and vegetarian options. Really friendly and helpful staff. I recommend.

I visited here with a friend and we stayed the night. The food was fabulous and the staff were lovely, welcoming and very attentive. The room was lovely and cosy, very clean and excellent value for money! Will definitely be returning thank you for our...

The pork belly bites followed by Fish Pie I ordered were delicious and very well prepared/cooked. All washed down by excellent local beers. What's not to like/enjoy?! Only downside were the children continually running around the restaurant from a big family table next door

I ordered a pizza which came on a grubby wicker tray and the cheese on the pizza was sickly creamy and had to ask where my drink was. We also ordered two lemon chicken and chunky chips, no taste of lemon and normal chips. I...

This was our first visit to the Royal Oak in a long time, but I must say we won't leave it as long next time. Good choice of ales, lagers and wines. We had a table of seven and although our wait was a little...

Received a warm welcome as soon as we walked through the door. The restaurant was beautifully decorated for the festive season and we were shown to a table by a roaring open fire - it was so cosy. The menu had a lot of options...

Had family meals here over the last couple of years but in recent months the food has improved dramatically I would imagine a new chef excellent staff the new lady working there is wonderful could not have been more helpful wonderful evening for my sons...

Just popped in for a quick lunch as the Royal Oak is now open following a refurb. Pub is looking lovely. Staff, service and food were amazing as always. Never been disappointed.

We stayed here so we were close to the WRC event at Oulton Park, 6 miles away. Lunch was fulsome and delicious - gluten free Fajitas excellent, local ale on tap. Room was warm, bright, clean, quiet (as requested) huge bed, hot modern shower -...

We just returned from a Sunday evening dinner at the Royal Oak. I had the halloumi fajitas and my aunt had a Brie appetizer and a pork with crackle main. First of all the restaurant is a lovely space, tables are a nice size and there is lots of space between tables. The menu is extensive and there is a nice selection of wines. The staff are very pleasant, helpful and attentive. We had a true lovely evening - one I will remember until my next visit to the Chester area - and we will make a return visit. Thank You!,

Nice large room with modern bath. Slept well. Restaurant has a great menu with option to have a pizza in the sports bar. Had lunch, nice but expecting hand cut chips and were served frozen chips. Food was served well presented and lots of it. Staff were great. Have a lovely stay.

Good choice of food well cooked presented and served. good value for money. Staff are freindly knowlegeable timing of order service and clearing spot on

I have been to the restaurant on numerous occasions as my parents live close by. The decor and environment is lovely and well decorated. I have never had a bad meal it has always been really nice. We stayed in one of the rooms for Christmas 2018 for two nights. Our bedroom and bathroom were absolutely gorgeous. Lovely furniture and comfortable bed. The bathroom was huge with a lovely rain shower. I couldn’t fault it. So much so we are staying over at Christmas again this year. Oh yes and it was all spotless so clean. Can’t wait to stay again at Christmas 2019!!

The menu is quite comprehensive and is complimented by the fact that they have their own pizza oven. Was looking forward to the Cesar salad but decided on the meat feast pizza which was brilliant. Although prices may be a little on the high side, it was worth every penny.

I read some mixed reviews about this restaurant but the attraction of a wood fired oven making fresh pizza was enough to stir my curiosity.

We took our 93 year old mother here for a meal. Five of us, I have to say. The service was very good and we all enjoyed our meals, even the picky one amongst us. This was our second visit to the Royal Oak and I don’t think it will be the last.

This establishment presents itself as a boutique hotel with a dining room and bar. We called in for a drink and dinner. We did not see or use the accommodation.

Qué hermoso lugar con muy buena comida.

No muy ocupado, personal agradable pero generalmente desinteresado, titulares - opiniones variadas pero principalmente positivas, platos principales universalmente decepcionantes, desiertos - no se pudo comentar porque la oferta llegó unos 15 minutos demasiado tarde. Nos reunimos con amigos que no habíamos visto por un tiempo, poniéndonos al día, claro que habíamos estado poniéndonos al día con el gusto del personal cuando empezaron a estampar sillas móviles en movimiento y uno vino y dijo que podíamos pagar ahora o en el bar. Y, finalmente, para mi plato (si el gerente comenta sobre esto, dirán que no es cierto) el pescado no estaba fresco, se había descongelado. . .

Ollie the manager was amazing, super attentive and very interactive. The staff where also very welcoming, Chris on the bar is a great guy very interesting and both waiter and waitress where very good. Food was amazing keep up the good work guys

We ordered the Full English Breakfast. Very disappointing, very average under cooked tomato, one saugage one bacon not very good for a 120.00 stay was expecting good quality food !!!

Cuatro de nosotros (dos parejas) fuimos a cenar. Teníamos 2 por 1 en los cupones del plato principal, así que decidimos probar aquí ya que había sido hace un par de años y fue bueno. El menú es muy variado y los entrantes fueron muy buenos. Lamentablemente los platos principales no eran tan buenos. Las costillas estaban secas y no muy carnosas, tres las tenían y yo tenía carne crujiente y fideos. Mi amigo tenía la carne crujiente y los fideos como entrante y fue bueno y una porción muy generosa. Tengo que evitar la harina de trigo, así que tenía la opción crujiente de gluten de carne de res y los fideos de arroz estaban demasiado cocidos y un poco escaso, la salsa y la carne de res eran buenas, así que si no hubiera tenido GF, creo que hubiera sido bueno. El menú era muy variado y las pizzas sonaban bien, así que si volvía, posiblemente las probaría, ya que también hacen las bases de GF.

This was our first visit to The Royal Oak and we all enjoyed our meals. Staff were friendly and we were not kept waiting at all. We would certainly recommend the restaurant and we will be going back again.

This was our second visit to the Royal Oak during February and the previous high standards have been maintained.

The Royal Oak is a lovely place to eat. the staff are great and very helpful. The food was delicious. We will definitely be eating there again. Our waitress Ellie was very helpful and cheerful-thank you!

We went there yesterday for Valentine and had the evening meal and overnight stay. The room was big with a large bed and lovely bathroom. Couldn't fault the evening meal I had the hake and my husband had the chicken. There was cereal, fruit and yoghurt at breakfast, but we just have one course. I had poached eggs and my husband had a full English, which was quite large, I ended up eating his black pudding. The only downside is that the drinks are a bit pricey, but will definitely return.

This place needs to sack the chef! The food is dreadful ! Such a shame as it's a lovely venue. I won't be returning

The visit this evening for Aunty Margarets, Birthday meal was really good Service was excellent and food nice too. We also visited again for another Birthday meal this time Helen Lambert. Service was excellent and food nice too From Taylor

Wasn't quite the visit I was expecting, original table time pushed back 15 min as there was a large party which took priority and meant we were delayed in our drink and food order. There appeared to be lots of staff around but it was clear the large table were the priority. Drinks eventually arrived after chasing and food was ordered after the large table were seen too. I ordered the chicken roast which was very dry. We declined dessert due to the previous long wait and requested the bill. Overall not what I was expecting after reading all the positive reviews.

Can’t fault this place, so friendly from the moment we checked in, comfortable bed, lovely and clean and to finish really nice food and delicious breakfast. Would certainly recommend this little gem!

They have been giving a voucher for the meal which I showed the waitress and the manager also saw me with it only to find at the end of a so so meal it didn't run in December .They con people.we use to go a lot because the pizzas are great but don't have the lamb shank no taste at all.The fish and chips are of a good portion but again no flavour and greasy.The weetwood ale is very nice

Enjoyed a pleasant evening meal at The Royal Oak recently. Food was fine and the service was good. The venue is beautiful.

Had dinner and stayed over. The food at dinner was very, very good and made up for the disappointment with the stay. Popcorn cockles with drinks were fab ( though olives out of a jar & not marinated in anything). Starters of spicy prawns and deep fried Brie were great. Mains of mussels with sweet potato fries and steak and ale pie were delicious. Malbec disappointing but the Albariño was gorgeous. Again, Holly was doing twice the work of everyone else and was twice as clued up.

What a lovely place really smart and welcoming. The service was great a nice smiley waitress who new the menu when asked questions about it. The food arrived for 8 of us, all at the same time and piping hot. Most of us had the roast beef dinner which was full of flavour and tender with a great selection of different vegetables. A few of us shared puddings as really we were too full. We just needed to check if they were as good as the dinner and all of these got top marks too. Compliments to the chef and staff I think we've found the best Sunday lunch venue in our area.

We were a party of 4 staying in the Royal Oak for 2 nights and chose to eat in the restaurant on both evenings. The food was wonderful with a large menu selection and very generous portion sizes. (Though I somehow still managed to fit in the amazing sticky toffee pudding!!) The service was great, both friendly and attentive, many thanks to Andrew and the team for enhancing what was already a very special weekend.

We have just returned from a weekend stay at the Royal Oak and we ate in the restaurant on both evenings. My husband and I enjoyed an excellent meal on the first night and then we were joined by a group of 11 friends on the 2nd night ,again the food was to the same high standard. As we were a large party we were asked to pre-order which was no problem and ensured that all of the meals reached the table at the same time,hot and perfectly presented. The menu is varied and there is something to suit all tastes. The staff are very attentive and extremely pleasant. We stay at the hotel quite often and have only ever received 1st class service from Andrew and his co-workers and they always make us very welcome.

Acabamos de regresar de una comida familiar en el Royal Oak, tuvimos que preparar nuestra comida, ya que éramos 12, lo que estaba bien, pero luego nos dijeron que no podíamos comer entrantes ya que nuestra comida estaba siendo "cocinada". Qué tonta, de todos modos, su pérdida, ya que todos queríamos empezar, y ciertamente nunca dijeron nada al respecto cuando reservamos. La comida estaba bien, nada especial, pero dos de nuestro grupo encontraron pelos en la comida a la que el gerente dijo: "ninguno de nuestros chefs tiene el pelo largo" y, básicamente, se fue para no ser visto nunca más. No volvería aquí de nuevo solo por esta razón, un administrador pretencioso, grosero y estirado que no podría importarle menos. Sin embargo, si te gusta el cabello humano en tu comida y el personal grosero, por favor, ¡te encantará!

Habiendo comido anteriormente en The Royal Oak y disfrutado la experiencia, lamentablemente nos decepcionó hoy. Nos recibió un personal muy agradable y esto continuó aunque la comida tardó un poco en llegar después de nuestro pedido.

Entregado hoy para un almuerzo. Extremadamente tranquilo Teníamos dos sándwiches de club aunque no había huevo en uno. No se nos ofreció una opción de bloomer blanco o marrón (según el menú). Llegaron con un huevo en cada uno en pan de rebanadas blanco básico.

Enjoyed a good lunch here. Good servings and tasty food. Lovely decor and will for sure to pop in again.

Mi última revisión del Royal Oak fue en diciembre de 2016, en la que di una calificación de 5 estrellas. Sin embargo, ayer estuvimos muy decepcionados con nuestras pizzas para llevar. Las 3 pizzas estaban muy pálidas y poco cocidas, carecían de cualquier sabor y también en ingredientes. La base era bonita y delgada, pero aún carecía del sabor esperado de un horno de pizza especializado.

We both chose a Sunday roast lunch. My husband chose turkey and I chose lamb. Both meals were well presented and both were delicious. A good selection of vegetables. Staff very friendly. Thoroughly enjoyed our lunch.

We just returned from a Sunday evening dinner at the Royal Oak. I had the halloumi fajitas and my aunt had a Brie appetizer and a pork with crackle main. First of all the restaurant is a lovely space, tables are a nice size and there is lots of space between tables. The menu is extensive and there is a nice selection of wines. The staff are very pleasant, helpful and attentive. We had a true lovely evening - one I will remember until my next visit to the Chester area - and we will make a return visit. Thank You!,

Came in for a meal and drinks yesterday afternoon and was served by a young manager with a beard under the name of Ally or Olly? Was really impressed with the high quality of food and the service provided, young manager had a extensive knowledge of all the gins which helped as I'm a big gin fan! Would highly recommend! And will be coming again soon!

Ate here when we stayed for the weekend. Pork Belly and Crispy Beef Salad starters were both excellent, as was the moules frites and fajitas. Extensive gin menu with paired mixers and garnishes.

Turned up for some food on a lovely Sunday with the kids came out of our way as reviews were good and was closed 30 mins after saying it was open

With the good weather we decided to stop off at the Royal Oak and have an evening drink. The staff were very friendly offering advice on cocktails we may want to try. Drinks came swiftly and again although we were sitting in the outside area and the restaurant was busy staff came out regularly to check we were ok and if we needed anymore drinks. The guy who served us was tall with a beard possibly Ollie? Great venue. Good service and good cocktails. I would highly recommend the Royal Oak