The Royal Oak in Kingston upon Thames - Phone Number, Reservations, Reviews

£20 for a halloumi burger? Completely empty on a sunny Friday night despite having a nice garden area because it’s a complete rip-off. Needs to go out of business really so a sensible owner can take over and offer the area a decent local pub.

I come here often, I enjoy it every time, servers are lovely and service is great! Always a great atmosphere and a lovely beer garden with lots of space and seating! Jonathan is a server I especially think is great. Definitely stop by here !

Came here on a Tuesday where it was maybe 10% of the seating capacity, with about ten patrons, and I was told the kitchen is “extremely busy with wait times over a half hour”. Okay, if you can’t serve anyone when you’re practically empty it inspires no confidence and we will never be back. It’s a really poor look. Third time trying the place and had weird issues each time that you just don’t find elsewhere. There is better options in the area. The garden is a bit of a dive too.

Wanted to take my son for a burger. They cost £20 each and was told they would be pink in the middle. What came was overcooked and dry. Very disappointing, especially considering the staggering price. I was offered a free drink after I complained but I was driving so couldn’t accept it. I felt thoroughly ripped off.

Terribly dry burger, was completely grey in the middle even though they said it would be pink. 20 quid what a waste of money

Awful food, inedible and when we informed them we were offered free desserts… politely declined and that was that. Do not recommend.

Very disappointed. We ordered chicken skewers for £10 each and there was barely any chicken on it. Daughter's meal came 15mins after our meals. The cold cut board was £20 but came with no crackers or bread to eat it. Felt very overpriced considering the portions were small and lacking. Real shame as its one of our locals and the food used to be great. Staff are friendly and nice though.

Excellent in all ways. Accomodating, friendly professional service. Clean, lovely atmosphere. Ideal for everyone. Historical building, a place of interest. Highly recommend.

I’m a bit astounded by this local pub… ordered a single gin & tonic and a pint of Amstel.. £16.30! The single gin and tonic was £9.60… now I lived in zone 2 of London for 20 years and frequently go to places such as The Ned and the prices are similar… when I asked the bar lady, who was very sweet, why it was so expensive her response was ‘because it’s a nice pub’… I mean, it’s ok… its not particularly that nice in comparison to other pubs in Surbiton and it’s definitely not £9.60 for a single gin and tonic nice. Will not be back

Nice roomy pub with a good selection on tap.

We tried to give this place another try but a prosecco (small bottle) and a pint of Amstel came to just under £20 Which is on average about about £6.50 more than places I've been to in central London! I mean it would be ok. But it's just odd. Like how many pubs do you know that have a meat fridge in the entrance area ?

Good food and beer with and nice and efficient staff 👍

Lovely little old time pub used to go there 30yrs ago and went back with my brother Peter Johnson and it's still the same but with a different owner for me 1st class 👍👍👍

A fabulous Christmas Day meal with our family. The quality of the food was fantastic, the atmosphere was relaxed, warm and welcoming, and the staff were attentive and efficient. Our second year of having our Christmas Day meal here, and it never disappoints. Thank you to all who helped make our Christmas Day a full, happy and relaxed one!

Went in tonight for a quick beer with a friend. Ordered chips and halloumi and chips and grated Parmesan came out? oh well not a massive problem. When I went to get vinegar I was greeted by a snarling look from the landlord and he muttered something under his breath. We asked him to repeat but he just shook his head. Very rude and unwelcoming pub and a very cold atmosphere, shame as I’m local. No wonder the pub is empty.

Second visit. As it was Sunday, I wasn't able to find a coffee place (cafe) nearby, that opens on a Sunday. Service at this pub is top notch, clean and friendly staff. Thanks for the nicely prepared much needed coffee. :)

Very nice Sunday roast (lamb) Plenty of it and to a good standard. Would come back again.

Terrible food, salad was drowning in water (more water than salad), burger look horrible and tasted just as bad (very greasy). Most of the menu expensive and trying to be over the top. We left all most all of our food uneaten. Felt very unconfutable with the owner stretching out on a chair watching everyone. We live local but wont be back.

Lovely pub - very quiet this Sunday lunchtime we visited - very few people in there?! - the food was really lovely though - if a tad pricey compared to other local pubs and sadly there was no roast dinner available. 😢

Nice beer, nice pub…. However… The pub was deserted, literally 3 people in the pub and I got told I wasn’t allowed to sit at the bar, as it’s “reserved for the boss”. Incredible. I won’t be returning

Drinks well expensive £9+ for a pint of orange juice and lemon & Peroni £7+

Best burghers in London. I tried all of them and I could not fault anything. The meat was always cooked perfectly and the ingredients used are top quality. I go lots out for dinner and have to say I have still not find a burghers good like this one. The staff is always very nice and friendly which is always a plus.

Just been told by a barman to move from a seat at the bar because it’s reserved for ‘the boss’. He’s not here. Barman apologised and says that’s the rules. Six people round another table - that’s it. I’m a local and have been coming regularly for years. Won’t be coming back. ‘Boss’ man - you need to rethink your approach to customer service.

Proper British pub. There is a display fridge full of shrivelled looking meat 🍖 which is eccentric....what's more british than eccentricity 🤣🤣🤣

Beer ok but the place smells of cigarette.

First time visit and we will be back. Good food served from the bbq and good service from the staff too

According to the bar staff, the owner reserves the 3 stools by the bar for whenever he wants to come. So you are not allowed to sit there. Really weird to be honest. Put me off.

Lovely pub, good atmosphere and nice bar staff but unfortunately, they only take card which should be illegal in pubs I reckon. If it took cash it would be my preferred local hands down. Shame!

Felixstowe and Tom made me feel very welcome. Some drinks were quite expensive but the cheaper drinks were sered just as professionally and service impeccable. Facebook and social media could do with updating to allow more exposure of this great hidden gem of of a south London bar. Outside food service and bar looks amazing as well. Wish I had more time here. Will definitely be back

One nice young barman who was very polite and knowledgeable. Prices are very overestimated. It was cheaper to drink in Hampton Court Palace. There was no atmosphere at all, and the place was almost empty. Not surprising with the prices.

It cost £7 for a non-alcoholic beer and the barman said I was welcome to go down the road to The Victoria where it’s £4.50 if I didn’t like the price.

£7 for a non-alcoholic beer and the barman told me I was welcome to go down the road to The Victoria where it was £4.50 if I didn’t like the price. I live locally, but I won’t be going back.

Just had a quick drink but nice area outside. Staff friendly.

Bland food, no seasoning on burger. Teriyaki chicken skewer had no flavour whatsoever. Terrible food and they charge a lot. Won't be going back.

Lovely pub but definitely on the expensive end of the scale

Very very expensive. £7 for an orange juice and a diet coke.

Nice pub food ate it all nice atmosphere & west ham won😜⚒️🤣⚒️😎

It's a nice pub, but it's in the wrong place, it thinks it's in the heart of yuppy land in London, and even then the prices don't stack up. Looking at the menu, food is good honest basic food but London prices which makes it significantly over priced for it's location. Same can be said for the drink prices, one beer and a very tiny bottle of coke is £13.50 Even in Lester square in London a beer and a bottle of pop would not go through the £10 mark. Which explains why the place is empty even mid evening on a Saturday night. Others at the next table where doing what we were, popping in for a beer before walking up the road to the restaurant which are plentiful nearby. Bottom line, it's a place to try for a single beer but you won't go back unless you have deep pockets, can't imagine they get much repeat custom. Walk five minutes further to the prince of Wales, always busy, nice vibe and reasonable prices. Sorry Royal Oak, but you need to revisit your pricing structure.

Basic. Lacklustre bar staff. But good clean gents.

Lovely pub, doesn't look much from the outside but walk in the door and it's like a trendy London pub. They serve a great pint of Stella and have a great food menu. Dog friendly

Have been here previously and enjoyed a drink. This time around it lacked a bit of atmosphere and a pint of Peroni was £7.

Good variety of drinks and friendly staff. Didn't try food, but will do next time. There's a garden seating, but it is mostly closed at night. Parking in this area is a challenge. Good job I walked

An ordinary size bottle of Diet Coke was £4 served with a couldn’t careless attitude. First time jn there and certainly the last.

£4.00 for a small bottle of Diet Coke. Total rip off. Staff not friendly either.

If you ever had the craving for the perfect burger. Now you know where you can find it.

Staff extra accomadating, as our original venue had lost our booking for 14 people and a dog. They saved our day as guests were travelling from afar. We all enjoyed the food, good portion sizes and very tasty burgers. Fish n chips were massive, next time that's my order. Staff friendly and will defo go back. Lovely spacious and yet still cosy, with a private room for more intimate gatherings/ meetings. Thankyou!!!!!

Great pub, met the owner on a trip down from Birmingham recently who gave a free shot of vodka. Always visit this pub when in the area.

Hmm - it was quiet at 2pm on a Sunday, but we'd booked, so best to carry on. Inside was pleasant, and service was friendly and attentive. The food prices were a little 'toppy', the drinks prices were mixed - very reasonable for the decent Wimbledon Copper Leaf ale and the tap cider, a little 'toppy' for the tap ale. We all enjoyed our food, which was plentiful. When we requested water in addition to our drinks, a jug of tapwater was cheerfully produced. Will we revisit? - yes, probably. Just one small point - with the sun having put in a special guest appearance, a shade at the window would have made life a little more comfortable.

Visited this pub as it used to always be somewhere I would go for good food and a nice atmosphere. Visited this weekend and ordered a couple of small dishes all of which completely disappointed and all of which tasted very greasy. Left feeling a bit sick, not only from the food but from the fact I had paid over £50 for two drinks and a couple of small plates. Such a shame, will not be back.

Came in here for a pre Christmas drink and a bite to eat. Table service for this was excellent. Really enjoyed the food. I had the ribs. They were very tasty. A good selection of beers. The staff were friendly and the service was good and quick. Will come again.

Very friendly pub with great food and good selection of beers

Situated roughly halfway down Ewell Road, not too far off Tolworth Roundabout, overseeing a consistently busy, yellow hatched intersection, this detached grey building with green bricked exterior sticks out among the diverse range of regionally specific convenience stores. The exterior evokes a particular, arguably unfair, "rough" pub stereotype. Expected stunned silence and outsider status on arrival, instead met with spacious seating, table service and extensive food and drink options. Quite the juxtaposition. Grand Funk Railroad plays out on the speakers, I opt for a Guinness (excellent pour), take a seat next to the meat fridge, and peruse the menu - steaks, burgers, fish, picky bits - it's a gastro pub menu but looks fancier. A £99 steak sticks out to me, "Has anyone ever finished this?" I ask. The server says "It's meant for 4 people". I've been watching too many BeardMeatsFood videos. My Richard Holmes history books do extend to Tolworth, and The Royal Oak is rich in history. Dating back to 1861, it had Tolworth Fountain opposite (1903-1936) before being demolished for road widening. In 1931, then Landlady Florence Wedderburn was convicted for selling diluted whisky, a hefty £10 fine was issued. Moving swiftly to the 1990s, and the pub was run by Leila Williams, Miss Great Britain in 1957, and a Blue Peter Presenter from 1958-1962 no less, and her husband was Fred Mudd, former singer of The Mudlarks. The inferior whisky was only served to those not allowed in the saloon bar, and while the booze quality improved, the divide remained until 1984 when it was then made a single bar. Sold to Scottish & Newcastle in 1998, it's unclear who owns it now, but the current management look to have been there for 6-8 years judging by the socials. I sent this pub on to a few people, and it seems like I'm the last to discover it. A good reminder to keep an open mind and the joys of just "dipping" into a pub for one. Definitely a case of not judging a book by its cover, but beauty is in the eye of the beer-holder after all.

Ordered food at the Royal Oak yesterday for mine, my brother and Sisters Christmas meal to remember our dad who died a couple of years ago. Me and my brother Ordered lamb steak. I need you to know we both said it was the worst steak we'd ever tried to eat. It was tough..it was covered in fat... it was inedible. Me and my brother didn't want to cause a fuss...but the more I think about it the more upset I feel. What was the chef thinking.. Shame because its a lovely pub I've been drinking in since the 1980s. It was awful. The chef or cook should quality check.. awful awful awful

awfully unwelcoming. Gone are the days when you can go in on your own, grab a quick pint at the bar, sit at the bar or stand and be out quickly. I went in yesterday evening for a quick pint; I went up to the bar, was ignored by the 3 staff there, had to ask how i get a pint; was told that it's table service so have to go through the ridiculous charade of finding a table (a table for 4 that i had on my own), waiting for the waiter, ordering a pint, waiting for the pint, then waiting for the waiter again to pay for the pint once I'd finished! I found the whole experience unwelcoming, demoralising and quite inefficient. Seems like the place is stuck in the pandemic. I won't be going back in a hurry

We booked for Sunday lunch, the worst I ever had in my life!! More expensive then the others around . In fact the other pub were fully booked while in this one we were the only ones dinning .

Lovely roast dinner. They have a focus on serving really good quality meat but the rest of the food was delicious too. Nice beers, plenty of room and a great menu. Wouldn't like to guess how many £110 1kg Galician steaks they've sold but would be tempted to try if I can find 3 other people to share it with! The Iberico pork ribs are simply the best ribs you can get, yum!!!!

Much improved, nice atmosphere, good staff. Great garden and outside BBQ. Steaks and burgers look great. They had Timothy Taylor and Doombar but both were in good fettle. Plenty of room and very quiet on a Monday late lunch.

Great Music, Chips and Beer! Good Service!!

Bar staff were friendly and efficient. It's been a few years since I last went and the garden is beautiful. Plenty of room and food was popular. The outside bbq seemed to be a hit. I will definitely be going again.

Had a walk into Surbiton this week whilst staying at Tolworth. Called in here for a drink as it was the first pub I came to. I was met by a rude and abrupt barmaid who told me to take a seat and table service only. No manners at all. I had the one drink which was really expensive and left. Got to be better places around the area.

Lovely burgers. Never been before. I will be returning.

Walked into the bar with friends to be told that table service only so we went into the garden and was served fairly quickly. However trying to order subsequent drinks was neigh on impossible as no one appeared to be actively looking to help - had to shout across the garden to a waitress retuning to the pub after delivering drinks to another table - unfortunately only 2 of the 4 drinks ordered were delivered on the first attempt. A third drink and snacks we were finally able to order never arrived. NOTE TO PUIB - IF YOU ARE INSISITNG ON TABLE ON SERVICE THEN PROVIDE IT!! Drinks vastly overpriced - 8 drinks were over £50!! Unlikely to return which is a shame as basically the pub was a nice traditional boozer

This one's a little bit of a hidden gem, years ago it used to be rough as but under the current owner it's a firm favourite. The outdoor kitchen serves great steaks (cooked just so on request) and polite attentive staff.

If you want your taste buds to explode with sheer ecstasy then try the chicken and chorizo burger stack when visiting this place, it's fantastic

Nice garden, for a London pub. Service and food we're good.

🤩🤩🤩🤩🤩 This it's how quality look like ✌️

Great looking menu and friendly staff, will definitely be going back to eat soon

One of the greatest sirloin steak I ever had ,where medium rare it's medium rare.... Great staff ,chill atmosphere,dog friendly A larg terrace and a great selection of drinks , definitely will come back 👌👌👌

Fantastic boutique style pub with exceptional food and service. Great local place with plenty of room and a large beer garden with bbq/charcoal grill options during the summer months. The menu is a little on the pricier side, but the quality and portion sizes justify this. No vegan and only a couple of vegetarian options - this would be my only complaint. Always greeted with a smile and the staff go out of their way to accommodate in anyway they can with a smile and friendly manners. Highly recommend!

Always a warm & friendly welcome on every visit. Food is superb and staff couldn't be more helpful. 10/10.

Never been before but WOW beautiful pub with a lovely garden, attentive staff and good food .

Arrived, went straight to bar to order drinks only to be told its table service and also card only. Not the best welcome so we sat down and waited a good ten mins before someone came to take our order. we ordered two double rums and ginger ale. asked shall we pay now and told pay when you leave to me says you have no idea what the price of the drinks are. so we asked for the bill, to say we were shocked was an under statement it first came to £30 omg !! we asked them to check and then it came down to £29.60 total rip off seems they charge what they like and you only find out the price when you come to pay. i will never go there again ever.

Nice atmosphere here, staff nice too

Really lovely place. Staff are incredibly helpful and welcoming, food it good and all at a reasonable price. Could do with a paly area for the kids. 😜

We are new to Surbtion and have been to the Royal oak several times with our 2 young boys. Everytime we have been the service has been great. The food is delicious and the staff are really welcoming. Stafford and Oliver are so friendly and the drinks are great too. Definitely recommend it

This venue has improved immeasurably since I last visited 10 or so years ago..

Lovely big garden however found parking to be a nightmare.

Went there with friend, he was told to cover up his football shirt as it was wrong shirt for pub. Never heard anything so stupid in my life, can’t people support who they want anymore. Won’t ever recommend this pub or will I be coming back

Lovely pub. Friendly staff. Good roast, though the potatoes could be bigger and crunchier.

Great selection of drinks, including well kept real ales. Great atmosphere and the guy behind the bar is super helpful. Also, one of the best Sunday roasts I've ever had! 🍻

Outside it's not much to look at, but once inside its a surprisingly nice pub, and the staff seem pretty friendly. That said, the music is pretty appalling (middle-of-the-road road inoffensive drivel), and they're still doing table service only, which kills the atmosphere quite considerably.

I visited to the Royal Oak whilst working away from home and I have to say, this is one of the best pubs I’ve had the pleasure of stumbling across in years. Ollie and Ryan were flawlessly attentive. Not only to me but to every single customer inside the pub. They met everyone with a high level of respect, charm and impeccable humour. I’m genuinely saddened I don’t live locally as I would love to pop in again. Well done Ollie, well done Ryan and well done “The Royal Oak”. If you’re local or just passing I highly recommend this establishment.

Friendly staff, table service was good, good size outside space

A lovely welcome when we walked in and the service was consistently attentive from then on . The burgers were outstanding and love love love their skinny fries. We will definitely be going back again :) it's not cheap though

This is a gem of a pub, right in the middle of Surbiton. Great Sunday roasts, fantastic and friendly staff. Highly recommended.

Not intending to go back. Been coming here for over 5 years and not intending to go back anymore. Since the pandemic the customer service has been very poor when they make a mistake. Despite just being a stones throw from my home I have no interest in going back until there has been a change in management.

Unfriendly woman behind the bar. Why is it table service now!? Ridiculous. Change that. Good selection of drinks. Very cold in the bar and toilets though. Better pubs around tbh.

Good atmosphere. Oliver is a great guy, always smiling and polite

Brilliant atmosphere, friendly Staff, 5 Stars for me, Estrella on tap would be nice 😉

Fantastic roast beef. Beautifully cooked sirloin. Pots were lovely and yorkshire pudding huge. Pasnips and carrots delish. Service was very good too, they were very friendly and attentive without being pushy. Thanks guys.

Great wine great people Food is really good - there are veggie options but this is a meat eaters place Let’s hope the New Year is better than the lasr

Fantastic pub with great food. Have never been disappointed when going to the Oak have eaten here multiple times and food is always amazing and staff are all extremely helpful. Is also a great place to stop off for a quick drink. They also now have children's menu with a few items a day

It's a decent pub that has gone down the traditional route, so no TV sport or other diversions. Nice beer garden out back.

Fish was uncooked in middle, they kindly made another but rest of my party had all finished eating when mine came. Friendly efficient bar staff

Rude staff. Told me to get off my phone so they could take my order after I had queued at the bar. Was 3young ladies, do not expect that sort of service in a local pub, very disheartened

Nothing much to add onto the title of this review terrible and inhumane owner who was aggressive towards me with no provocation

Owner of restaurant refused me a glass of water and told me to drink out of the toilet

Great pub. The food is absolutely lovely and you get lots of it. The pub has a really nice feel to it. The decor is spot on. Lovely large pub garden as well. Very happy this is now my new local :-)

A lovely venue with nice drinks and lovely food. Never been before and I'm glad we just wandered in. 🙂

Probably the best burgers we have tasted in a long while. Chicken and chorizo and standard beef burger cooked to perfection. Good gin selection and great outdoor seating area. Pleasant staff. Definitely give it a try.