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4,0

Based on 402 opinions finded in 2 websites

3.5Ambience3.5Cuisine3.5Price3.5Service
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Exceptional service by Vadim and Fraser, they were very accommodating. The desserts were delicious and the service fast.

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Nes678 . 2024-04-04

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Viktoria was a great host very lovely and helpful . Mushroom Soup was good so as calamari thanks to chef Chipriah. Rooms were beautiful

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L T . 2024-04-03

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Ben N was delightful every day on my breakfast visits. Appreciate his good cheer in the morning. A great start to the day!

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Global293749 . 2024-03-29

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I visit every Weds for a cup of tea on my way to work. The lovely lady Kenje behind the bar always greets me with a friendly smile and welcome. This ajways cheers my day.

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Elizabeth F . 2024-03-26

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Love this hotel. Stay here quite often due to business. Always look forward to the breakfast here, as the buffet and team are always on point. Ben P is especially good. He always looks after us and make you feel so welcome. His postive attitude and personality are perfect for this industry.

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T r . 2024-03-26

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We’ve been here several times now and the staff are amazing especially Kenji she’s caring and attentive. Highly recommend

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clanger23 . 2024-03-25

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Ben N. our server was amazing! He was professional, well kept as well as warm and welcoming. The breakfasts were excellent with many options as well as the atmosphere being the platinum standard in industry.

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Jonathan F . 2024-03-25

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Avoid afternoon tea here. Overpriced and poor quality food, tea and service. Cakes were good but sandwiches dry and worse than you would get at a petrol station. Cucumber, cream cheese and dill tarlet on menu non existent and presented with loads of cucumber, cream cheese and dill bland sandwiches and told by the waiter this was the tartlet! They also dont know how to make tea. Given a few teabags on a plate and a pot of hot water but this isnt how to brew a proper cup of tea. You need to put tea in pot and add boiling water. Even my mother who hardly ever complaint thought it shoddy. Think managers need to learn how to make sandwiches and tea if they are going to offer afternoon tea. Worth a maximum of £10 to £12 but charged £24.95 and 12.5% service.

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Yasma H (Yasma) . 2024-03-24

MORE AT Google

Very nice staff and nice breakfast. The space is very lovely and comfortable. The waiter Ben N. was lovely the whole time and made us feel very welcome

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Taty R . 2024-03-18

MORE AT TripAdvisor

Very nice place, confortable, cozy and with good vibes. Riya was amazing. Very good dishes. Everything was perfect!!!

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Marcelo S . 2024-03-16

MORE AT TripAdvisor

I dined at the Hawkers recently with some friends and I must say the food and service was excellent. We were looked after by Milena was fantastic, very knowledgeable about the menu and offered great suggestions. Will definitely visit again.

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Guru B . 2024-03-15

MORE AT TripAdvisor

I loved the food, the service was great, the dishes were just delicious, I'll recommend it. I would like to thanks Milena for the great service

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Vacation58307383650 . 2024-03-15

MORE AT TripAdvisor

Great and very professional service, good food and nice atmosphere. Thank you Milena for taking care of us and recommendations. Will definitly choose to dine here again.

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barttosh m . 2024-03-15

MORE AT TripAdvisor

Couldn’t of asked for better hospitality! Will definitely be back soon it felt like they really cared thank you very much

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Sam D . 2024-03-14

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Very wonderful atmosphere Milena welcomed us very nicely in the restaurant. The food was delicious, but the dessert was delicious. I will definitely come back for breakfast. The hotel looks great and clean.

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Amanda B . 2024-03-14

MORE AT TripAdvisor

Really great spot to grab a coffee with a friend/ colleague, with a great atmosphere and always fantastic customer service. Special thanks to Kenje, always has a smile on her face and great to chat to when I get my coffee. Chef Miteno does great food when I’m here too!

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James H . 2024-03-14

MORE AT TripAdvisor

Recenttly i visited Hawkers Brasserie which promises a breakfast experience like no other. The atmosphere is charming, the menu diverse. Milena, our waitress, made our visit truly exceptional with her attentive service and warm hospitality. From start to finish, my breakfast at Hawkers Brasserie was...

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Tom W . 2024-03-13

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A nice relaxing dinner. A huge burger and the Malbec was very nice. Service was excellent thanks to Victoriia Viprian who deserves a mention for great service. Thanks

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Phil B . 2024-03-13

MORE AT TripAdvisor

We had a great evening at Hawkers Brasserie, my husband and I. The cocktails that Andei prepared where fantastic. For dinner I had a delicious cod. The fish was perfectly cooked bravo Sebi. And last but not least, service was flawless, thank you Milena! We...

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joannabR4947KB . 2024-03-12

MORE AT TripAdvisor

Ben and Kenji are amazing and make a great coffee, they are great. The food is very tasty and we will be sure to return! Great stay.

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Jack T . 2024-03-11

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The food was decent but Kenje made everything so beautiful with her smile and amazing services. I will come back just for her.

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Dhai A . 2024-03-07

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It’s a very friendly and welcoming place to have conversation of any sort or do online work. Thanks to Ben for being so kind and helpful. Definitely recommend it.

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O9884ACsaeedm . 2024-03-07

MORE AT TripAdvisor

Ben.N he was amazing, best customer service ever, we love him, every time we come never is to much, he has a beautiful smile

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jordan k . 2024-03-07

MORE AT TripAdvisor

The service were is very good and good jobs and Speciali thank ms kenje is very nice and welcoming and helpful and friendly

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sultan a . 2024-03-07

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All food is very good, both salty and sweet nice food. A special thanks to Ms Kenje, who has always been very kind friendly, ready to help and welcoming you with a smile. She made me feel good, like at home. Thank you very much!

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Z3256IBchiarab . 2024-03-03

MORE AT TripAdvisor

Nice breakfast buffet with good quality ingredients. Not too expensive (£16) and kids eat free. Our server Ben N was very friendly and attentive.

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Ed S . 2024-02-27

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I travel to the UK for work at least 6 times per year and regularly stay at the Kingston Doubletree. I’ve stayed there three separate weeks over the last three months and Kenjie who works at Hawkers bar in the morning is amazing. She is...

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Laura D . 2024-02-26

MORE AT TripAdvisor

Food was alright but Ben gave excellent service and brought joy to breakfast every morning. Dinning area was kept in good condition and fruit was fresh.

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Morgan S . 2024-02-26

MORE AT TripAdvisor

Ben brightens my day every morning. He is so friendly and caring and goes out of his way to make you feel welcome. The food is delicious and the staff are all so friendly (especially Ben)

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K1654SAmollyb . 2024-02-26

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The staff were all so friendly especially Ben who wad very friendly to everyone and was the highlight of our morning. The breakfast selection was lovely and the area was kept very clean

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Floella F . 2024-02-26

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We came for breakfast and k’enje was absolutely helpful and warm… will definitely recommend. We had a puppy and a baby. K’enje did her absolute best to accomodate us so we could have a pleasant time.

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NehaJkq . 2024-02-25

MORE AT TripAdvisor

We love coming here for breakfast- kids eat for free and you feel like you are on holiday a bit as it’s breakfast at the hotel. The staff are very friendly, especially Kenje, who was super friendly with the kids, remembering their names and making us want to come back again and again :)

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_M4253AM . 2024-02-25

MORE AT TripAdvisor

Absolutely amazing stay and breakfast. Rooms are nice and clean. Everyone is so nice especially Kenje and Milena. Very recommended.

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Florida B . 2024-02-25

MORE AT TripAdvisor

Very nice place , with polite staff I had my lunch and breakfast there , Kenje served me, the customer service that she offered was vey good, friendly and warming attitude, really pleased . Other staff as well very helpful and friendly. The food is nice and tasty.

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Sanduta P . 2024-02-25

MORE AT TripAdvisor

Mrs. Kenje is one of the best staff member at Double Tree by Hilton in Kingston upon Thames. Im looking forward to visiting morning breakfasts to see her every single day. She gives me very caring hand in my needs with food. Thank you for your being during my stay. Its one of the reason i come back to this hotel quite often.

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mohsul . 2024-02-23

MORE AT TripAdvisor

20:00 pm. Was greeted by Riya with her hospitality and wrapped around a cosy environment. Ordered right away, went on my phone and by the time I knew it, I was greeted by some wonderful hot food which was melting tender, whilst having crispy skin on fries. I have to say that If you're staying at the hotel, It's a must try.

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Mdmafu . 2024-02-21

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The food was really nice with a great atmosphere. The service from Ben was so good and we felt very welcomed. Would definitely recommend!

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Ruby V . 2024-02-16

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This spot is really good for a nice lunch with friends or family. The service and our waiter, Ben, was very nice and efficient.

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Jaya B . 2024-02-16

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Lovely service from Ben! Really helpful and kindly asked about our stay which was nice. Really cares about his job. Additionally, kindly made a hot chocolate for me which was so kind. Wish him all the best with his career!

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Tobias P . 2024-02-13

MORE AT TripAdvisor

I would like to thank you to the staff manager for managing such a lovely team, such a nice, friendly, caring people they are. Particular thanks to reception staff and Kenje at the breakfast.

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Lacho A . 2024-02-13

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We had breakfast here which was superb. A special thanks to Ben. N who was such a delight. He greeted us every morning with such a nice energy. Absolutely loved our stay here. 10/10 amazing experience.

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Wiktoria K . 2024-02-13

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Good spot for breakfast. Kenje our usual waitress lovely as usual makes the place bright and we always look forward to seeing her.

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Tecla R . 2024-02-03

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I was really impressed by the lovely welcome and in particular the warmth, helpfulness and friendliness of Kenje who served us today.

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Sarah C . 2024-01-28

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Fantastic breakfast, great service and the kids love coming here. It's always the same great quality. We are regulars.

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Natasha H . 2024-01-27

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Had a lovely few pints with my mother, served by this cheerful and attentive, lovely barmaid called Alice. She looked after us very well and was extremely professional, would highly recommend others to visit the bar, 11/10 would go again.

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ReginaGilnham78 . 2024-01-25

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Good service by Kenje. Kindly helped for needs and was clear with directions. Works with team and like what she does. Good observation.

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Trip06698131638 . 2024-01-23

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Thank you Kenje, Ben and Fraser for your great hospitality. We had a good time at lunch, we had burgers and some delicious pie for dessert.

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Fraidoon W . 2024-01-22

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Kenje who assisted us was a fanastic host and very attentive to my family's needs which is not easy as we have two energetic young children. She is a credit to your organisation.

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N895WXianl . 2024-01-20

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Great service from Laren for my work Christmas party!!! Thank you Laren for your amazing customer service!

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Melisa B . 2024-01-20

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Our food was amazing as was the quality of the service from our waitress, Laren. I couldn’t fault anything. Would highly recommend.

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suavih . 2024-01-20

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Lovely breakfast in ambient modern surrounding. Excellent service, followed by a walk by the Thames at Cancury Gardens.

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Mobile61702817299 . 2024-01-20

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This venue has a stunning ambience and is decorated beautifully. The drinks were a little on the pricey side but it wasn’t the end of the world. I have also tried food here in the past and it was lovely. Our server Alice was extremely...

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Lily M . 2024-01-18

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As you would expect from a place like this.

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Mark Bunnell . 2023-12-03

MORE AT Google

Fried Halloumi & Chicken Burger,it was lush!

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Lew Lew . 2023-11-12

MORE AT Google

Kevje was super kind and was great help. She would always come to us in the morning and would offer the greatest of help. Overall the service was great!

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Sarah R . 2023-08-25

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Nice food, nice atmosphere but service is painfully slow. Takes an hour to get the food on your table, even if the restaurant is empty.

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F TTovar . 2023-07-28

MORE AT Google

Not great value for money on the Coronation chicken sandwich...poor on quantity, given the pork gyros were fantastic....great service and location however

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Malcolm Yates . 2023-07-17

MORE AT Google

Gosh, where to start. Empty restaurant on a Saturday night so zero atmosphere. Needs Gordon Ramsey to step in re food - the prices do not equate with quality.

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Vicky Andreas . 2023-06-10

MORE AT Google

Thanks for the good service today Joshua

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rokas . 2023-05-20

MORE AT Google

We had the best meal thanks to Vadim - the best and most generous guy ever! He needs a raise! Thanks so much Vadim! Nice bar area and they got a TV, will come back to watch football. :)

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Ion N . 2023-05-06

MORE AT TripAdvisor

This is a nice relaxing spot to grab a meal in Kingston upon Thames. We had very friendly service, especially I would like to mention Vadim, very attractive and friendly young man, enjoyed my evening and a very good meal.

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nadea b . 2023-05-06

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Taking this opportunity I would like to thank all personnel of the hotel (DoubleTree by Hilton in Ki ngston) for the hospitality & high level of service. Special thanks to Kenje who has been helping during the breakfast times and seeing her smile and high...

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baghir77 . 2023-02-24

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Great service and food at the Hilton Double Tree. Perfect venue for the Rugby. Easy transport to the game.

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Captain_malbec . 2023-02-13

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Lovely weekend spent here at the Double Tree Kingston - great service at breakfast from Kenje - wonderful

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ables2023 . 2023-02-12

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We've been there with my work colleagues for Christmas party on 10/12/2022. It was a large group of 28 people. Positive: -nice interior design -dance floor with DJ -good wine Negative: -The dinner supposed to start at 7.45pm, however the food was late. -OVERPRICED poor quality food -Long time waiting for food -The staff collected food from all of us not even finishing it from the plate. For example, my colleague was served with the main dish after me left his food for 5mins and it was gone. Overall, he had his main meal for 15mins on the table. -I've ordered vegetable soup for the starters which was ok and turkey for the main which was DRY. -Now, the worse part. The dessert was late. Most of us got bored of waiting, went to dance floor for 10mins when came back still nothing on the table. I haven't had my cranberry cheesecake which I thought will resolve a miserable taste left in my mouth from the dry turkey. I haven't even seen how it looks like as it was never been served. When I went to speak with the manager (to get my dessert back) I was informed that the kitchen was now closed and they can't do anything about it. He ensured me it was served, but he thinks it was eaten by one of my colleagues. I wonder now, which ones? Are those who's been dancing with me together? My impression is, the kitchen was in rush to finish work on time even though they're the ones who served us food late. It could explain why the food was served only for 15mins not letting people to finish. Btw, we've booked this meal ages ago. Now, from the management side, why don't you get enough staff on that day? I don't think it's fair for customers to experience this awful service.Don't want to come back there again, unless they improve. Waste of money...

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Julija Ko . 2022-12-14

MORE AT Google

Kid friendly, good solid food. Very convenient for parking at Seven Sisters to go shopping in Kingston

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Luke Shepherd . 2022-12-04

MORE AT Google

Really great location, made me forget I was in London and have me that business trip feel. The receptionist, bar staff and hotel manager Sam were really friendly and helpful and went the extra mile for exceptional service. Highly recommended and will definitely be returning for food

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Timothy . 2022-11-17

MORE AT Google

Came in for 2x brunch with my fiancee, full english breakfast. The food was quite poor quality (undercooked fried eggs, bacon, mushy avocado, bland mushrooms... at least the toast was nice?), and very expensive for what it was. The reason I'm writing the review, is that not even 2 hours after eating here, I came down with pretty bad stomach pain and temperature until today. I don't get sick easily, and this was the only food that I ate up to the point that I was sick. So safe to say, we won't be back. Which is a shame, cos I live 2 mins away from this place.

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Robert . 2022-10-31

MORE AT Google

The two dinners I had there were great. Decent portion (not large), very tasty. Would go back.

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steven bester . 2022-09-29

MORE AT Google

We visited there after a long walk by the river, this is a great place to catch up with friends if you prefer a quieter environment in the afternoon. The club sandwich and pizza we had was very nice.

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Viv Wong . 2022-09-06

MORE AT Google

Very good atmosphere. Having coffee is a bit of a gamble. It's a coffee machine but staff could add that little extra. A coffee machine is as good as the person using it.

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Katrina Job . 2022-09-01

MORE AT Google

Our Party of 10 went in for lunch at the beginning of July 2022 . 7 out of 10 people in our party ended up with food poisoning. Unfortunately it was too late when we read the reviews on Trip Advisor saying that lots of people have had the same experience!

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Grace Godard . 2022-07-23

MORE AT Google

Really like going to Hawkers Brasserie. Been many times in the evening and it’s always been very good. Last night was no exception. Friendly efficient staff, simple but well prepared and tasty food. Nice and cool in spite of the extremely hot weather. Will be...

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Ken J . 2022-07-16

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Awful service long wait for food waiting staff did not understand what we wanted, had to ask for cutlery. Coffe served 25 mins before food..... When we complained we asked to speak to manager 2 separate members of staff came over and we only got...

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Alison D . 2022-07-03

MORE AT TripAdvisor

The food at Hawkers was a real mixed bag, after checking the menu, most of it is trypcial food that you can get anywhere. We played it safe, choosing a green salad, ham croquettes, and then the cheeseburger. Now , the wine was perfectly served...

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robrI9310LF . 2022-06-24

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Dev, the Chef and Kat are the most creative and welcoming people there. Every effort made to presentation, and extra warmth for vegan food. The Chef made special food and dessert yo include vegan diet. And what flavours in the mushroom Risotto!! Brilliant, coming back...

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AneeC . 2022-06-24

MORE AT TripAdvisor

Attached to Hilton lobby and lounge. Chicken Tulip is pretty awesome.

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Bharath Varadharajan . 2022-04-24

MORE AT Google

Good but could do a little better. Everyone was polite and friendly and the food was amazing. My steak was well cooked, and full of flavour. I definitely enjoyed eating it. It just felt a little cold and unwelcoming in the restaurant itself. No-one really checked in on you unless you managed to grab someone at the bar for a table, and then it felt like you were disrupting their job. But the food definitely was good and as a group it would probably work well that you weren’t constantly checked on.

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Max Lanfear . 2022-01-29

MORE AT Google

What great food we had !!! I had the steak which was cooked to perfection !!! My husband ordered Lamb Curry which he absolutely demolished, the waiter was absolutely fantastic he was so polite.

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Bron1303 . 2022-01-24

MORE AT TripAdvisor

I couldn't say what it is like as I was just picking up my neighbour from this place and I stayed in my car outside, but it certainly looks wonderful !!

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Stephen “Merlin” Wilson . 2022-01-08

MORE AT Google

Nice ambience. Great atmosphere. The food and cocktail was amazing!!!

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Sadetu Atiti . 2021-11-23

MORE AT Google

A nice, comfortable environment with pretty average food and below par coffee.

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Ed Waterston . 2021-10-17

MORE AT Google

Good chicken curry, no gluten-free option 😒

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Nik Haller . 2021-09-13

MORE AT Google

Food was alright but service was awful.

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Shevaun Taylor . 2021-08-15

MORE AT Google

Decent pub grub don't expect the world

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Paul Yung . 2021-07-15

MORE AT Google

Good place to have good food and to chill with good cocktails

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Allwyn Rodrigues . 2021-06-18

MORE AT Google

Great after work drinks. Wouldn't spend the evening here though.

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Mark Attwater . 2021-06-09

MORE AT Google

We have a lunch gathering here and this is our first time visit this restaurant. George serve us very well and being very friendly all the time. It's quiet and open yet with privacy sitting outdoor. The place is clean and tidy. Tables are set...

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Archimeme . 2021-06-05

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Food was beautifully prepared and presented but service was slow. The restaurant was less than half full but we waited a long time for food. Staff were polite, attentive and kept us supplied with drinks, menus etc. This place has a relaxed vibe despite its proximity to central Kingston.

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Laura Barnes . 2021-05-30

MORE AT Google

Yeah, not great. Pleasant staff do their best but grim chain hotel bar down a back alley, high prices, poor quality food. There's a couple dozen better options within a five minute walk, so just no need to ever go here. Caveat, only been for food in the day, so maybe it's a different story for evening drinks.

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H . 2021-05-14

MORE AT Google

Afternoon tea. The food and service were lovely. The scones were very light and tasted wonderful. Many thanks

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Rosemary Porter . 2020-09-30

MORE AT Google

Nice place to do a bottomless brunch, friendly staff and good service.

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Louise Carter . 2020-09-20

MORE AT Google

So disappointed, poor menu and no staff working. We saw waiter every 30min, struggling to order food or drinks. 👎🏻👎🏻

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damir vrbanas . 2020-08-26

MORE AT Google

Whilst a nice location unfortunately our experience wasn't so good. We waited ages for 2 teas and a coffee. Eventually we were fed up with the long wait and after searching for some assistance was told the coffee machine was broken. Someone really ought to have come to over to us to explain and apologise for the wait. We were eventually served our 2 teas as cups of water (which by the time we received it wasn't hot) and a teabag for £3.10. My friend who waited for coffee said it was taking too long and opted for tea. Not a good experience.

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Antyant (Antyant) . 2020-03-11

MORE AT Google

I was due to meet friends at 3pm for afternoon tea and arranged a quick drink with my Brother first. I was very pleased to Alcohol free Ceddes behind the bar. Though the member of staff was unaware it was alcohol free. My brother asked for a pint of Becks and it was totally flat, the barman failed to notice until my brother pointed it out. He said he would bring it over. In the meantime we sat down and waited, conscious of the time I finished my drink, leaving my brother still waiting for his. He finally got his beer 20 minutes later. Afternoon tea with friends was much better. No menu to say which teas were on offer, so I went for Earl Grey and my friends went for afternoon tea. The member of staff asked about allergies, one nut and one oat amongst up and went off and returned with the cake stand. A small selection of sandwiches containing ham, egg, tuna and something with cucumber. Two scones each with a tiny portion of cream and jam meant for two. It also included a chocolate eclair, lemon tart and a fruity mousse type cake. Very tasty and good value for £12.00 something as it was a Groupon offer. Very enjoyable overall, just need training on the bar.

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Frances Carson . 2020-03-02

MORE AT Google

Nice atmosphere. Ok staff. Our afternoon tea included a glass of prosecco each. Not the best cream tea that I have had. Scones were nice but had to ask for more jam as not enough and not enough cream either.. Tea was very weak a...

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Valerie T . 2020-02-20

MORE AT TripAdvisor

Had the loveliest evening here for our Valentines Day meal. The food was absolutely delicious, the service was great and the atmosphere was warm and welcoming. The extra touch of the piano player made it feel really special. Will definitely be returning soon!

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Laura Lidstone . 2020-02-15

MORE AT Google

Visited here recently with family. The service and food were above average.

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Chris Surrey . 2020-02-10

MORE AT Google

I recently visited the Double Tree Hilton for Afternoon Tea with my sister and have to say the service was absolutely wonderful, I would highly recommend it for a quiet, attentive venue with a lovely selection for afternoon tea. The scones and pastries were freshly...

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Mel W . 2020-02-02

MORE AT TripAdvisor

We came here for a family lunch. The kids had fish and chips - the fish fingers looked like they had heated up some frozen ones from Sainsbury’s. The chips were salty, our hawkers eggs were inedible. Very disappointing.

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Vanessa R . 2020-02-02

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