The Royal George in Shepway

I popped in for a drink with my partner and some of her friends the atmosphere is truly awful. The bar staff look stressed and angry. The local loud crowed all starring at my partners friends like they had never seen women. It’s horrible and the women felt so uncomfortable that we left after one.

Deplorable hospitality and customer services. Today management turned away a virtual marathon runner raising funds for Alzheimer's Society who asked to use the faculties. She was wearing a mask, offered to leave details for track and trace and buy a drink but was still turned away!

Worst pub in Folkestone.Rude bar lady. You will get challenged if you go near the toilets if she doesn’t recognise you in a aggressive way. Avoid.

What a great place to sit and watch the world go by! Great pint and good staff, well worth a vist, good old fashioned pub

We called in a couple of times last week. This is a friendly pub with a nice atmosphere and friendly staff. You can get some special offers on drinks. TV if you want to watch sports of any kind. Really enjoyed it.

Popped in here for a quick drink whilst visiting Folkestone. The pub was warm and clean and the barmaid was very friendly and polite.

Had a lovely walk around the harbour and decided to pop in for a couple of drinks before heading out for the evening. We were warmly welcomed by Louise who quickly gave us our drinks and stood having a chat with us. She was so lovely and made us feel so welcome in a place we’d never been before. Amazing place to visit, highly recommended

Lovely visit to this pub on an island, Louise was friendly and welcoming and took time to chat with us! Our first time visiting folkestone and this pub, glad we found it!Also gave us a great recommendation for somewhere to get some dinner before the show we were going to!Definitely worth a visit Thanks for your hospitality Louise!

Called in for a drink one evening, pleasant and friendly. I think this would be a busy and loud pub at peak times. Nice location next to the harbour.

The pub was absolutely brimming. There was live music and there was a mix of locals and the ska people. Everyone was friendly we sat outside just simply due to how lovely and warm it was on Saturday evening. The staff were friendly. Polite. Service was good and everyone was well mannered. I can only say how I find but I thought it’s a lovely little local in a great position.

Everything about this pub is terrible. From the look to atmosphere to the people (unfortunately). Usually anyone would be happy to let this lie as their own opinion and avoid the establishment, but after experiencing countless years of this bar attracting the worst humans in the area, today it was sent home for me after witnessing some disgusting racial abuse against a taxi driver as I was passing. Seemed to be some sort of skinhead / ska festival which always brings ‘that’ sort of crowd, but after the mentioned racial attack looking at all the other patrons around the perpetrator laughing and patting him on the back, I felt sick to the stomach and immediately made a complaint to the police. Any establishment that invites people like this in to their doors needs to be responsible for controlling them. This place is vile enough as it is, can it get any worse? Apparently so.

From the outside the pub looks like a quiet cosy little pub where you can go in, have a drink and a nice chat. When walking into the pub the 6 customers in there(clearly regulars) stopped all conversations and stared at my friends and i. before going to the bar we went strait to a table as we felt very uncomfortable. We was sitting down deciding what to drink (at this point the other customers was still all watching us and whispering) when 2 members of staff approached us. One lady who came across very rude told us if we wanted to sit in there we had to buy a drink to which we explained we was just deciding what we wanted. Shes was then interrupted by another lady to was also very rude and told us shes calling last orders in a minute so we needed to hurry up. Myself and my friends was clearly a lot younger then all the other regulars which would have been fine if we didn't have them calling from across the pub trying to be funny by telling us to have a J20, insinuating that we are underage. This wouldn't have been a problem usually because we can all take a joke but when the barmaids failed to remain professional and was also clearly finding them funny it became a issue. The 3 of us felt so uncomfortable that we decided to leave. This pub seems like they only want a select few in there and i would never go back after this. Working on a bar in a hotel myself i am very appalled by the poor service and lack of professionalism. I understand sometimes its long hours and you have bad days but this is no excuse for the horrendous welcome and service we received. I would not recommend this pub.

Great pub kept spotlessly clean by the staff who are very friendly. Great atmosphere. Live football on the TVs. Definitely recommend this little gem in Folkestones crown

the lady shouted last orders and would,nt let anyone in"it was 8pm"Upto then the atmosphere was pleasant good music excellent price for the larger.

No welcome here! Tall blonde lady on the bar who was very surly. One of our friends moved a chair at a table and she shouted to not drag the chair in a very angry manner. When my husband moved a bar stool slightly, she angrily told him, someone's sat there! He said, I'm not sitting on it just moved it slightly out of the way. She scowled when I went over to 'quietly ask if he was ok or wanted to move. Scowled again across the pub at me when I went back speaking to my friends. Really very unwelcoming and a very unpleasant experience. Would never in there again. Would NOT recommend.

excellent afternoon spent here lovely and warm very friendly would recommend it for a nice drink and good atmosphere.

lovely meal. Varied menu. friendly staff took time out to talk to us and a great atmosphere. Tucked away on the quaint battle area can't wait to get back .

Friendly pub. Good location. Nice staff. Large seating area outside. Clean toilets. Landlady very welcoming. Dog friendly.

Went to this pub today for a drink with my partner and children the blonde bar maid was extremely rude when we first walked in didn't say hello or what can I get you guys it was very strange she spoke to us like complete rubbish and then had a go at us over putting a nappy in the bin in the toilets saying take it with us she don't want it smelling out her toilet when there are no signs anywhere in the toilets saying don't put nappys in the bin. I will never go back to this pub purely because the blonde bar maid had such a issue with us and everything

Me and my family popped into this hell hole for a drink but first we needed to use the toilets as we came out of the toilets we was just about to queue for drinks when some screaming banshee of a women behind the bar yelled abuse at us about using the toilets without buying anything her mouth was discusting how could something like that work behind a bar I shall never recommend this horrible establishment to anyone I know

Woman behind the bar was straight up rude and blunt Place is dirty and has a horrible atmosphere Avoid avoid avoid

Thought I'd stop off and see how this fared. Wish I had not ever bothered. Fish was cold and partly raw inside, sent it back and was told it was fine by a very rude bar maid. My beer was flat also which i complained about and was told if I didn't like it I was welcome to find another pub. Customer service here really lacks

We stopped in to have a pint and watch the rugby on a freezing day... I don’t think I’ve ever been to a warmer or a cleaner pub! Spotless! A woman’s observation ;)

Visited here in February 2018 for a drink while on a 5 day coach trip with National coaches. The pub was full, and when I bought our drinks, a pint and a half of Fosters lager, I knew why, the cost was almost half the price as other pubs on the harbour front. That said, some of the locals looked like they had been indulging quite a bit and some of them looked a bit "dodgy".

Went for a walk along the harbour wall and came accross this pub. Sign outside with prices made us go in. Found a welcoming landlady with prices of beers to match. Had an enjoyable evening there.

I went to the bar and ordered mine and my wife's drinks and asked how her day had been and she grunted and did not speak a word to me.I then asked how much it would be and she said something around £8:30,i gave her a £20 note and she wasn't paying attention and she gave me £1:70 and I then told her I gave her £20 and she didn't believe me at first.

Popped in here after having a wander round the town we stopped in here for a drink. The lady behind the bar was polite and helpful and nothing seemed to much trouble. The pub was clean and tidy.

we paid a visit to this pub but only stayed for the one drink as we found it rather noisy, it appears to cater for the younger generation, saying that there were some older generation clients who I can only assume were music lovers or deaf.

Avec mes petits enfants, nous avons mangé des fish and chip excellents avec du poisson et des pommes de terre...

We been to the folkestone popular sunny beach. The only purpose is to have some quality family time after hectic work schedules. Our two year old enjoyed playing in water and after some time we returned back thinking to eat in at smoke house but the young one started running towards the water front at the harbour. He spent some time in the water front and when he was finally done we went to the empty bench available in front of royal george and we started to change the little man's wet cloths and I was asking my wife whether she would like to stay here and eat or go back to smoke house? She said let's eat the burger here before we go home. We were not finished changing little man and a lady appears in front of us and tells us in a very rude tone " sorry bench are only for customers". And the lady goes to the next bench and ask the 2 ladies who sat next to us with our circumstances and asks you are going to drink aren't you? I was flabbergasted with the attitude of this woman. I believe, if the management train people like her they can do up selling and it can be projected in their revenue collection.

Bonito lugar para copa con buena vista del puerto y paseo anive de vuelta a nuestro hotel, pasando por los pequeños barcos de pesca en el puerto

Este es un buen lugar para tomar una bebida en un día agradable. Tienen un montón de espacio para sentarse al aire libre, e incluso una ventana de servicio para que la gente no tenga que ir dentro de pedir sus bebidas. Tuve una muy buena sidra con sabor berry que era nuevo para mí, pero la cerveza parecía ser la bebida popular aquí. Muchas personas estaban allí con mi familia, un agradable bar para los niños.

Nada mejor que estar afuera en una noche caliente de verano para comer el mejor pescado y patatas fritas en la ciudad.

Un tour por los pubs aquí en Folkestone, parece tan apropiado y un digno tarde/noche Endeavour. Me pareció que las cervezas sabroso con una buena selección, el servicio era bueno, algunos asientos en el exterior, y en un día de sol hermoso, estar afuera era una prima. No permanecer demasiado tiempo aquí, pero disfruté de mi tiempo allí.

Su personal era muy malo y agresivo. No creo que volvería. Si quieres visitar este lugar puedes conseguir pescado bonito y patatas fritas.

Los nuevos propietarios han realmente mejorado este pub en los últimos años, para hacer de él uno de los mejores lugares para comer y beber. La familia muy amable y estaba impecablemente limpia. a un precio razonable, un genial para sentarse fuera y ver el mundo pasar.

friendly staff and people here. good music on the day we were here.good location for our hotel. made to feel welcome by locals and regulars

Average pub handy for the beach hummus seafood stall , the harbour arm. Sat at the base of the old high street this is an ideal place to stop. Situated in the middle of an island to lots of activities . One pale ale in at the time of writing. They do cafe style food during the day . Lots of outside seating by the open fountain .

Went to the harbour on a date day with my partner. When I got here the lady behind the bar was rude when taking our order. The proceeded to shout at us in front of other patrons when we sat down outside on the benches with our drinks and told we could not drink outside. Food took around 40 minutes to arrive for takeaway fish and chips. Food was greasy and cold, and was given no cutlery.

visited the royal george on boxing day, the staff were very friendly, and the atmosphere was very pleasant, a good menu was available as well, worth a visit

a little bar just on the harbour with friendly staff good selection of beers at a reasonable price.a cosy comfortable pub.

This is a great pub for a drink and bite to eat. Its been refurbished inside as new people taken over. Very clean and comfortable too. Prices are as usual for pubs. My husband popped in one lunch time in the summer and had a lovely sandwich with crisps etc. Very reasonable and filling. The beer is good too. If you do sit outside you do have to have plastic cups but inside we found it really cosy.

Had a pint in here recently and I was quite impressed, considering the location. Thought it might be a bit run down but not at all, pleasant interior, very clean with some interesting ska memoribilia on the walls. Drinks are well priced but you do have to go plastic glass if sitting outside. Worh a visit.

We use this pub all the time during nice weather. Great location, great staff and great atmosphere. Food is good and kids are welcome. Highly recommend.

Average pub with good outdoor seating space to people watch at the harbour. Plastic cups only if you sit outside.

We travel down from Bristol to stay in a local hotel before travelling through the channel tunnel on our way to Disneyland the following day. We walked around the harbour and saw the Royal George with a couple of dozen tables outside on a bright sunny summers evening. There were a few tables with pushchairs and mostly families sitting outside enjoying a quiet pint. While I sat outside with the baby my wife and eldest daughter went into the pub to order some drinks and pick up some menus and arrange a highchair for our youngest. After ordering drinks my wife was informed by the bar staff that highchairs are not allowed to go outside and babies are not allowed in the pub. They also do not serve food after 6 o'clock. This was a shame because we had already ordered our drinks but were told that we can get fish and chips from around the corner and sit on the tables outside. Shame really with so much competition around.

We stayed here for drinks Saturday afternoon. Lots of tables outside, great for couples but also for dogs and parents with children as it's right by the water play. Good place to relax in the sun!

Spent a good evening here with my sister whilst we were in Folkestone for the weekend and it was a pleasant and friendly atmosphere to relax in. The music was enjoyable and not so loud that we couldn't hold a converstaion. A really lovely evening in a nice little pub.

No real ale on . John smiths smooth if you like it. Cafe style food on offer, nothing special. Plenty of seating outside for the warmer days of the year. This place normally does a lot of business in the summer. Live music but the place fills quickly.

Popped in for a quick pint but they had no draught bitter. In fact I could see no pumps.Had to settle for a half of gassy John Smiths.

Nice place at the harbour. Locale pub ordered cod & chips. Sundays a lot of locale. They have also nice sandwiches.

Not family friendly.The lady on the bar has a terrible attitude & no concept of customer service. The whole pub is just grubby & in need of a refurbishment & a good clean. I would not recommend this pub at all. Far nicer family friendly pubs in Folkestone than this one.

busy pub and seating outside but you wait ages to be served. and its not as cheap as it should be. needs more staff, and more help in serving food.

Beers in plastic cup and when food arrived it was just disgusting, the worse chips I have ever seen and tasted, it was so full of fat that you could drained the fat and fried at least another portion of chips. Avoid!

A nice pub on the habor front. Wanted to return to the Mariner but they were not doing food this year. Had fish and chips which was OK but nothing spectacular. Young man serving was great.

a place that was shabby, now cleaned and maintained by a customer oriented landlady that truly is a top publican. her son is the chef and puts out freshly cooked meals that are tasty and ample portions. loads of picnic table in a protected are giving nice views of the innermost harbour..............childrens wading fountain abutts the george and although noisy at times, it is not annoying, its the sound of young children enjoying themselves. a pint of black gold,,,,,,,,,,,,,,,ample portions of fish and chips,,,,,,,,,,,,,,childrens laughter (not screaming) just add sun.

Une grosse faim a l'heure du dej et on s'est arrêté. Bon choix selon nous 2 adultes et 2 enfants.On y a passé un bon moment. Très propre. Cuisine faite à la demande. Des assiettes copieuses et des produits de qualité. Tarifs abordables et ambiance foot en prime pour les amateurs avec les matchs sur la Tv. Un pub sympa aux toilettes nickel de chez nickel. Les boissons se paye indépendamment des plats. Franchement on a apprécié.

firstly on a hot Easter Sunday next to the sea side, the best place to be is is in a beer garden with a cold beer - but secondly there are beer gardens and then there are dirty great slabs of concrete with tables upon it. The beer garden of the royal George falls into the latter descriptionStaff very friendly although only one young lady serving and having no change in the till didn't help matters. Still she was very polite and gave a big smile whilst serving. £8.20 for bulmers and a red wine so not a rip off even though right on the harbour side. Plastic squidgy glasses were the norm as we were sitting outside but that is okay as right next to children's play area and kids n glass don't mixInterior and exterior of the pub are in keeping with the area in that both could do with a bit of TLC and a lick of paintWe sat looking over at the great burstin hotel and that doesn't help!Overall decent beer served cold but not a great pub

Warm clean seaside pub/restaurant and friendly staff (Hi Rachel) A decent selection of beers. All in all a nice place to just sit and either watch the big screen TV or watch the fountains outside doing their thing. Would go back again.

Ordered drinks, asked if sitting inside or out, given glasses for inside, ordered lunch and asked to point out where sitting, lunch delivered in take away containers with plastic cutlery whilst sitting at table in pub! Food OK but question the delivery of it?

Typical Pub food, good portions and very fresh. Meal was piping hot and the atmosphere was great. Very clean too.

We were here for lunch and ordered the steak pie which came with fries and beans. Never had beans served with meat pie and fries. I did not finish them. The pie was delicious. Staff friendly. TV was on as there was a soccer (football) match on. Little boy came in and mother allowed him to wander around to other people's tables... he would climb the chairs and take the drink coasters...

Daughter of the owners, really friendly welcome would go back, loved the "no glass outside policy" that's great for pets and children.

New chef at the Royal George, serving home cooked diner style cooking. Excellent value for money, and a lovely seaside location. Families welcome.