Based on 805 opinions finded in 3 websites
Based on 805 opinions finded in 3 websites
Nº 213 in 288 in Hinckley and Bosworth
Nº 53 of 66 British in Hinckley and Bosworth
Opinions
We had our wedding here on 06.09.2024 and the venue and staff were absolutely amazing. Service was perfect, the service during the dinner was spot on, it all ran so smoothly. Very organised and Anoop was brilliant at helping us bring our dream wedding to life. The meal was absolutely amazing, everyone was commenting how lovely it was. So grateful that Royal Arms were able to deliver such a special day for us. We were not the easiest crowd to manage (lots of drinking lol) but the staff were happy and polite, never once got a bad vibe from them. And the next morning they set breakfast up for us beautifully 🩷 couldn't wish for better service. We all loved the hotel rooms which were comfortable and the bridal suite is amazing. Thank you to Anoop and the Royal Arms team Lauren and Dane x
Lauren Jade . 2024-10-29
MORE AT Google
We had our wedding reception in the Dovecote room. The room was perfect. Food was amazing, great staff and very organised. We had amazing night here. Thank you.
Lisa . 2024-10-06
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Poor service. Slow serviceon a quiet night. Waitress either not trained or doesn't care. Given that its not cheap won't go again
Elisha5794 . 2024-09-03
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Came sat 17th for my mums 80th booked the snug there were 16 of us 4 which were children. We pre ordered food and it was fantastic excellent quality with starters, mains Desserts and children's meals piping hot staff brilliant and so polite as I arranged all this I was worrying how it would go so a big thankyou from me Vicky Warner 😊😊
Vicky Warner . 2024-08-18
MORE AT Google
Only went to pick a wedding party up,the lady behind the bar was lovely, 2 pints of Pepsi and 2 bags of kettle crisps over £10 so it was not a cheap place,but was nice there
jackie king (Pxc150) . 2024-08-17
MORE AT Google
Well... really good service and choice of drinks and the meal I had was awesome (lamb) and the waiter checked with Chef to make sure the meal was on for my allergy. BUT my husband wasn't so lucky; I think it was either a different Chef(?) or they rushed his meal - the steak was under cooked (rare not medium rare), the chips were a bit hard (originally frozen?) and went cold quickly plus the onion rings were probably just frozen ones warmed up 😔 We paid over £50 (excluding drinks) and were really disappointed. He left half his meal and the server agreed the steak was under. So, suggest you check your food quickly and send it back to the kitchen if you're not sure it's right. Other than that, the service was great and the vet was good. We were just a little disappointed.
Lorraine G . 2024-08-16
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No hot water, terrible bed!! - couldn’t sleep then no hot water for a shower in the morning! Not impressed at all. Room was very grubby, and old fashioned. Second time we have been to this hotel due to event at Mallory park Breakfast wasn’t served early enough to have.
Michaella Webster . 2024-08-11
MORE AT Google
I have been going to The Royal Arms on and off for around 25 years. It's in a beautiful location and used to be my favourite local place to visit. Therefore, it seemed the perfect place to go to celebrate my 2nd Wedding anniversary with my Husband. We both work hard and are parents to two SEN children so we were looking forward to a much needed break to refresh and chose the location for its peace and tranquility. We were allocated room 8. On arrival I noticed that there weren't any phones in the room to contact reception which I thought was odd but I later discovered the reason why-the management couldn't care less. The money for your room is taken in advance because if you were to pay later the chances are you wouldn't want to pay. After our meal in the restaurant we decided to head back to our room and watch a bit of TV. We dropped off around 10pm. At Midnight we were woken up by someone walking around directly above our heads very loudly on creaking floorboards. It sounded like the Riverdance crew had joined us, with no one to report this to ! This went on at 12am..then 2am, 4am, 5am, 7am. I managed to stand on a chair and bang on the ceiling which work for about half an hour then off they went again. At breakfast (Which incidentally was very nice) we were asked if everything was OK. I replied the breakfast was great but our night sleep was atrocious. This was met with disregard by the lady on reception. She said she would speak to the people she thought were responsible. What use is that? Its too late after the event. No apology, no discount, no FA...We won't be staying again. We'll take our money to The Millers down the road who quite frankly can't do enough for you and have security to sort this kind thing out. We won't be being quiet about who we share our experience with either. Not impressed.
Nicola B . 2024-08-04
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Almost perfect. We'll return next time we're in the area.
Steve Hazlehurst . 2024-08-04
MORE AT Google
Came here for a family meal. Very professional and polite staff. The burger I had was on another level. Very impressed. 😃😃😃
Deryck Obray (Del) . 2024-08-03
MORE AT Google
First rate. Two splendid Sunday roasts in lovely surroundings. Special mention for the attentive serving staff who made us feel so welcome.
Companion797493 . 2024-07-09
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Very lovely cosy place.... Staff fantastic. Great place.
Sharon Woodward . 2024-06-22
MORE AT Google
First of all the pub is nice with nice garden area. But unfortunately the two girls in front of house/waitress are so rude, unhelpful and charged me 3 different prices for the same drinks and when questioned was told that it was wrong previously. WILL NOT be coming back and would not recommend the pub to anyone else. Highly unprofessional and the management needs to get a grip on their staff. Shame as such a nice place.
chris simpson . 2024-06-22
MORE AT TripAdvisor
A really lovely pub. Not eaten here yet but will soon.
Goose UK . 2024-06-16
MORE AT Google
Lovely champagne breakfast for fathers day lovely atmosphere and great staff.
Emma Bull . 2024-06-16
MORE AT Google
Disappointed that bar was closed by 10pm. Prior to returning to our room we would have liked to have had a drink at the bar. 1x 250ml of bottled water in the room for two people. Shower was hopeless, it was running for 10min and was just off ice cold. Room 12 Breakfast was nice but very small portion. 1 egg, 1 bacon, 1 mushroom 1 sausage, spoon of beans and a quarter of tomato. 1slice of toast. Fresh orange was actual squash. £14.95 each. Rooms are very dated, needs a good refurbishment as entire place looking tired. Friendy staff.
Paul Williams . 2024-05-25
MORE AT Google
No chance of getting any sleep at this place! Large & very loud party sat outside our bedroom window on the grass area, shouting & laughing until nearly 1am! Rang reception- No one there! Emailed- No reply! Facebook messaged! - No reply! Terrible service & very expensive, don’t waste your money we wouldn’t recommend!
Danielle N . 2024-05-05
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My wife and I were at our dear friends 90th birthday party. The staff were exceptionally. Food was amazing. Beautiful scenery. I would definitely come back
Tonyhammer1964 . 2024-05-05
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Just went for a drink, really friendly staff member Amber, love the location of this place, haven't been in a while but still lovely.
Dianne Jones . 2024-01-12
MORE AT Google
Totally unimpressed with our Christmas Day dinner. Arrived at 1pm and left by 2.05pm feeling very underwhelmed! Each course came straight after we'd finished one, with no rest time in between. Food was awful, overdone starter, sloppy stuffing, Yorkshire puddings were underdone. We were sat in front of the entrance door which blew a gale every time it opened. The waitress offered us coffee and mince pies before we'd had dessert. When I stated this she just said "they're free!" We ordered the coffee only to then be charged for it on top of the £130 each we had already paid!!! If they were busy I could have understood better but it was half empty! Needless to say we will not be returning.
Sue F . 2023-12-30
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Charotte is a great member of staff… made us feel so welcome. The food is incredible.. fresh and hot .. Sunday dinner is amazing
Bobby Dhanjal . 2023-12-17
MORE AT Google
Great place to stay. Lovely rooms. Good breakfast. I can highly recommend this venue. We are definitely going to visit again.
Jenny Fox . 2023-11-02
MORE AT Google
Very nice place for food all products locally sourced kid friendly an I believe they have rooms to rent aswell foods amazing 👏
Simon Greatorex . 2023-10-15
MORE AT Google
A pretty astonishingly poor (single) vegetarian option offered at Sunday lunch (despite the restaurant describing themselves as vegetarian friendly). Some re-heated gnocchi with an entire tin of tomatoes over it and what I can only assume was an entire jar of capers. For £14! Meanwhile everyone else at our table got full roasts (can't comment on how good they were as I didn't try them) for £16-18. Absolutely ridiculous that anyone could consider that gnocchi a viable option at all.
Corinne T . 2023-09-25
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First impression of the restaurant was very good. Unfortunately a few simple things caused me to write this review. All three of us ordered a roast dinner which was served to us whilst we were still looking at the wine list, approximately 5 minutes. That was when a few things were reported to the waitress. 1. No crackling withe roast pork something that is shown as a main ingredient on the menu. 2. Gravy already poured all over the food, this should always be served separately. 3 . The cauliflower cheese was literally a bowl of mush, we reported this to the waitress who just said she would let someone know. The table next to us was served next with a large bowl of beautifully prepared cauliflower florets with cheese sauce. We never had any feedback re our concerns so we just carried on with what we had been served. Desert ordered Trio of Ice cream with home made Shortbread what we we received was three scoops of ice cream in a bowl and no shortbread! Lemon cheesecake was also ordered which we were told was no longer available but then was told they had just got one piece left. Great I thought, what arrived was a very slim slice of cheesecake with 2 minute blobs of cream. On paying the bill I did relay my concerns to a gentleman who I presume was the manager, his response was a quick sorry and then disappeared to speak to the waitress On his return he took my payment and just said sorry once again. Unfortunately what should have been a nice Sunday Lunch turned into a huge disappointment
anngre1 . 2023-09-10
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Stayed at the royal arms several times over the years, the location is great and the staff are friendly. It doesn’t get packed out with rowdy gangs and is perfect if you want a quiet break or meal. Beer garden is nice too. Only problem I find here is the price of the food and drinks and not alot of choice on the menu, the portion sizes can be a bit small at times. Breakfast service can be pretty slow, the rooms are nice only problem I find with them is the water pressure in the showers, I’ve stayed in several rooms and they’re all the same. But I like it here and will continue to return in the future.
Rob Dog . 2023-09-09
MORE AT Google
Far to expensive to be able to have a merry time. Used cheap beer and spirits but charged for the real thing.
Andrew Stringer . 2023-09-03
MORE AT Google
Great wedding venue lovely grounds
BA BA . 2023-08-28
MORE AT Google
Very attractive old inn, inside and out. Friendly staff. Would stay again without hesitation.
Stuart King . 2023-08-22
MORE AT Google
Attended a wedding here on Friday and everything from the organisation to the attitude of the staff was excellent. They pulled out every stop to make our friend’s wedding special.
John B . 2023-07-23
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I booked “the library” for an early evening meal with several children. It was fab! Food was delicious, slick service and enthusiasm towards the kids. They were even able to feed the fish in the fish tank. A really enjoyable experience - I will definitely come again.
HCT10 . 2023-07-05
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Booked the Royal Arms mainly for the fact they offer a Gluten Free Sunday roast dinner. I was bitterly disappointed when my food arrived to see a small stack of meat, around 3 small potatoes and a small pot of gravy… NO Yorkshire pudding, NO crackling and barely enough veg to feed a child in a small bowl… I don’t eat cauliflower cheese but wasn’t asked if I’d prefer another veg option. If they offer a GF dinner it needs to be a full dinner not half portions but for the full amount of £18:50! Other diners seemed to have what can only be described as meat platters filled with gigantic Sunday dinners! I left feeling hungry and disappointed and not happy being sat next to the toilet door. Won’t re-book or recommend. Waitress staff were nice and friendly but maybe because they were under the watchful eye of the owner/manager who oddly seems the only person who can take payment of the bill…
NJR72 . 2023-05-02
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I absolutely love the Sunday lunch here. Best one I’ve had. Staff are really lovely too. Just a lovely family restaurant
Leahtilley . 2023-03-15
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This was booked for a small Family Wedding meal & we were really looking forward to it, the menu choices seemed lovely & price per head a bit over the top but, the area I suppose you’d expect this. However, on arrival the seating plan was not the best as people had their backs to each other, the Staff were extremely young and inexperienced to say the least & the manager or head of service was quite rude & not very helpful. Quite a few of the orders (that were pre ordered) were incorrect and, when challenged you were made to feel uncomfortable. All in all not a good place to celebrate especially after such a lovely wedding 💒 elsewhere.
Lesley W . 2022-11-29
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This is my 2nd stay here and once again I can’t fault it in any way. Such a lovely rural location, spacious car park. Check in was super easy. Staff so friendly and attentive. Accommodation was very clean and spacious. The mattress was so soft and comfortable. Had food in the restaurant which was lovely, the staff were very attentive and the food was really enjoyable. I also added the breakfast onto the stay as well and I liked the fact everything was brought to me rather than having to go and find the cereal, juices, coffee etc. the full English was cooked how I like it and fresh. All in all I can honestly say I love this place and already have plans to stay again.. Thankyou royal arms for a great stay 😎😎
adambhas . 2022-11-20
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Very average, nice girls serving us, the beer I ordered was really poor definitely off, tasted awful and I changed for a bottle of beer so safe there, I ordered fish & chips which I believe was £14.50 very expensive very very small piece of fish, had so much better at the local chip shop in Melton. 6 of us and a bill for £214, very expensive for what it is should have been more like £100 and even at that I wouldn’t go back … Sutton Cheney such a nice place, this place COULD be wonderful but the owner needs to be much friendlier, and the food needs to be bigger portions and much less cheaper …
simonandrea2020 . 2022-07-22
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Confused. Are you a wedding venue, a local pub or a fine dining restaurant? Beautiful food served with paper napkins. Expensive wine served in heavy bar style wine glasses? Outdoor furniture designed for wedding guests, with no cushions. Lovely room but dated, miss matched furniture and scuffed paintwork. (The shower cubicle definitely doesn’t feature in any of your new glossy brochures, or your lovely website!) You need to decide what you are. Unfortunately you will always be remembered by us as “the restaurant that served me 3 halves of new potatoes” 😝
lizzshort . 2022-05-15
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Highly recommended. Friendly and helpful staff. Real ale available in bar. Room comfortable and clean. Food very good. We used it as a base for Bosworth Battlefield visit.
MarkBallan . 2022-03-21
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We have just returned from a short visit to West Leicestershire where we stayed at this hotel. It was a great base to visit Bosworth Battlefield; Mqrket Bosworth and Sutton Cheney Marina. The room we had was large and comfortable it’s everything we needed, the restaurant was a lovely experience, a nice venue, friendly staff and great food. My partner is vegetarian and was pleased in how they were catered for and that included breakfast as well. Overall a great venue to enable our visit!
AlanT550 . 2022-03-11
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Had a fab weekend. The pub had a lovely. feel, cosy and very welcoming. The staff were very friendly, polite and couldn't be more helpful. Sat in front of the lovely fire, chatting, and catching up with great friends, we had passed the time for lunch but the staff and chef was very accommodating, and made us sandwiches with chips. beautiful.... The accommodation was old and little dated but lovely and clean and very cosy and warm. The bed was really comfortable and had a lovely nights sleep. We went over for a 3 course meal, couldn't fault the food at all, delicious. Steak was cooked to perfection. compliments to the chefs.... Had a beautiful breakfast, then went for a lovely walk over Bosworth battlefields and Sutton Cheney wharf. If you love walking this is a great little rural pub to stop at. Would definitely recommend it and we will definitely be coming again.
ramblers123 . 2022-01-16
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My partner took me here for my birthday treat last month and we were incredibly shocked with our experience. Firstly, we arrived and checked into our rooms. The room seemed ok, however when going for a shower before our meal the water was stone cold. After both having a cold shower, we decided to look at the menu. Although very limited, it seemed quite nice, and we both decided what we wanted. We then went across to the restaurant for our meal... We were sat right away at our booked table by a member of staff and given menus, which were different to the ones in the room we were staying in. We ordered some drinks which came 15 mins later and one was wrong so had to be changed, which took a further 10 mins. For starters we shared a scallop dish which was just over £14. It came out nicely presented, but was 3 tiny Queeny scallops which we had one and a half of each. Wasn't even a mouthful. It was very disappointing and over priced. Mains... We both went for venison as we hadn't had that in some time. On the menu it just said venison and not what cut etc, so we asked out of curiosity and they didn't know so had to ask the chef. The meals came in good time but was the smallest portion we had ever seen. But we thought if it tastes good then that's no problem. Well.... The venison was just ok! I can't complain about that really. But the parsnip was soggy and covered in 'dry herbs!' the pure was nice an the jus was ok. And then there was the 'blackberry'.. which is not in season but hey we thought it sounded nice to pair with the game meat. It was more like an overly sweetened coulis. We were hoping for some nice blackberries cooked off in the meat juices or something a little more creative than a tasteless syrup. Once we finished our meals and were eventually asked about desserts we felt like going back to the room as the restaurant was a bit of a disastrous experience. I asked for the bill which was £80... For one drink each, a starter and two mains!!!!!! I didn't seem right at all. I don't mind paying for good food but we felt absolutely ripped off, and when the lady asked how my meal was, I quietly and reasonably said how I felt in a nice manner and she laughed at me! Not very friendly and approachable management! We ended up canceling our morning breakfast and left first thing feeling extremely disappointed. I've given it 2 stars because the place is actually beautiful inside and the first girl who served us was very friendly and bubby! Will not be returning
Will P . 2021-11-09
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My aunt had booked a table for 20 here for her 60th birthday celebration. Plenty of parking spaces in the car park and we had a table in the corner curtained off from the rest of the restaurant. The food had been preordered, so no...
SteveS1970 . 2021-08-03
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We had a lovely meal for our anniversary. We ate off the evening a la carte menu and we're very impressed. The food was very tasty especially the mushroom pate and the Halibut. My boyfriend also enjoyed his pheasant and was impressed his poached pear...
sophiebS3948NK . 2020-10-18
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Champagne Breakfast late Mothers Day treat with my daughters. The restaurant is very pretty and the table was very well presented with chinzy china and flowers. Granola quite nice and some fruit served in orange juice was a little odd but okay I suppose. It...
LynnPallettP . 2020-10-11
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Been here many times over the years and it's always good to see the same staff on return. Friendly greetings all the right Covid precautions in place new menu was really really good . Tasty well presented food. Shame we couldnt sit in the bar...
leicesgirl . 2020-09-29
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We booked a champagne breakfast for 2. The table was well laid on arrival, with shabby chic crockery and style. Very sweet. The food and drink ( inc champagne) was plentiful and tasty. All served with a smile The setting is beautiful and peaceful. Overall...
KISHAN R . 2020-09-15
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2 day stay £270. First night Over charged for evening meal. Food that was returned and was so bad had to be recooked from scratch due to raw bloody burgers. As guess of the hotel we were put up stairs of the main public area....
vincentwY9400IV . 2020-08-26
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We have eaten here a few times and the staff are friendly and Sunday dinner is well presented and tasty
Natalie1283 . 2020-03-09
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Wonderful meal at a special location. Looks a smart place to stay for a romantic break. Very stylish and ambient.
Anthony S . 2020-02-15
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Beautiful place to stay and enjoy a wonderful wedding reception. Unfortunately, the stay was a little lacking.. the room we stayed in was lovely, but noise from ppl simply walking around upstairs ruined it. Really need to invest in better soundproofing. The breakfast was also...
mrsmum75 . 2020-02-08
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Visited last weekend with a group of friends and had a wonderful dinner. We all enjoyed 3 courses off the A La Carte. Really good selection for everyone some classics on the menu too. Wine was very well selected and the general atmosphere was fantastic....
rach19801 . 2020-01-17
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What a lovely experience. A very nice, comfy, tranquil lunch in a very pleasant restaurant. Service throughout was nicely timed, friendly and professional. We all opted for the steak and ale pie with chips, peas and gravy. Over the years I have enjoyed many a...
Stephen H . 2020-01-16
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We usually visit for the superb Sunday lunches, so thought it would be nice for Boxing Day. We were not disappointed, everyone enjoyed their meals and the atmosphere was relaxed even though it was very busy.
MarieB2606 . 2019-12-26
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We were a party of 5 for Christmas Day lunch. It was busy and felt chaotic. Now I don’t like being rushed when eating but after over an hour we were eventually served our first course - the portion sizes were ridiculously small. Presentation was...
871SueB . 2019-12-26
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Visited one evening looking forward to our meal having previously visited. We were a party of 6 and had 2 courses each. I had the garlic mushroom starter which was at best ok for the pricey sum of £6. Half a bun with a scoop...
jimmyrayjr . 2019-12-01
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Over the years I have heard people talk about this place as it's really nice and definitely a fine dining experience. So the wife and I decided to go with another couple. On arrival we were seated straight away, the restaurant was not very busy...
Q89PSalanr . 2019-10-27
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Device was the worst I’ve experienced in a long time. Drinks orders wrong, food order was lost and had to be re taken,starter of parfait was nice but massively over priced at £7.95 for small slab of parfait on soggy bread. Fish and chip main was nice but my husband mash was cold sent it back but clearly had just been microwaved!!!!. Very disappointed with staff clearly no experience and it
516emmaf . 2019-10-27
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Lovely place breakfast okay but would prefer buffet style rather than all waitress service, scrambled egg to runny
jillpointer . 2019-09-18
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My daughter got married on Saturday and had her wedding reception here. It was booked more than 2 years in advance and it all went extremely smoothly thanks to the expertise and professionalism of the staff. Hannah, the wedding coordinator was absolutley fantastic. She was there from beginning to end to ensure that everything was perfect.
R647LSkarenh . 2019-08-05
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I booked champagne breakfast as a treat for my parents and had high hopes but was unfortunately disappointed. None of us had been there for breakfast before so had no idea what to expect. When we arrived there were no staff members around, after standing around for a few minutes we had to ring the bell to get someone to come out the back - they showed us to our tables and said they would be back. Service was very slow but there seemed to be one person doing all the work - saying this it wasn’t busy at all. My parents gave up waiting for a drink order so helped themselves to the refreshments on the side which I presumed was for hotel guests as when I asked if we should help ourselves we were told no it’s table service.
821lucyw . 2019-07-28
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Stayed here for the night in a double room. It was a lovely room with a comfortable bed . The shower was powerful and warm. Tea, coffee , water available in room. Breakfast in the morning had a good selection . We both had full English which was amazing. The staff were lovely in the restaurant and upon check in and out definitely visit again .
michellebN8983MP . 2019-06-24
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We visited this restaurant after a business trip, we ordered our food and both the meals and service was good. We were asked if we would like to order a dessert. As my partner was unable to eat the dessert straight away we asked if we could take it home. The waiter went to ask the kitchen if they would let us do this. On his return he advised us that the chef said if we could return the ramekin he would allow it. As we live in south Leicester we could not guarantee to return it in the near future. Sadly we left the restaurant without the dessert and agreed not to visit again. The cost of the ramekin is approx. £2, was this really worth losing custom?
BB22-05-1955 . 2019-06-23
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Positives: nice location, staff polite.
andyroo2013 . 2019-05-31
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Went there to attend someone else's anniversary dinner. Too few staff to serve everyone, not just our small pre-booked party, but another 20-odd in the restaurant. I heard there was a bigwig dinner upstairs. Consequently we only had occasional glimpses of 2 staff downstairs to cater for 30+ people. They seemed to get the message once we started to raise our voices and comment about getting no service, no bar staff and no menus.
KmanWent . 2019-05-21
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We had a group of 18 friends for a night out. Food barely warm. Staff ok but the management appalling!!! Refused to compromise on price, which was overpriced for what we received. The 'manager' did nothing to help.
Enjoysdiningout . 2019-05-11
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One of the best pies I have ever had- will be coming back here again for food that’s for sure! Service great also- faultless!
Stacey242013 . 2019-05-08
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We had the steak and ale pie, sausage and mash and the fish and chips at lunch time. The pies pastry melted in the mouth, the fish batter was light, crispy with fluffy fish inside, the sausages were very tasty and juicy and the mash for the sausages and pie was extremely creamy and lovely.
liv2121 . 2019-05-06
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The food and service were both excellent however at £17 & £18 a main meal (Hake and a Duck breast) we both would have expected more than a "starter" size portion. the Hake was the size of two fish fingers and two slices of duck does not constitute a duck breast. Swerved the dessert at £6.50 as expected only to receive a mouthful and went home hungry to eat cheese & biscuits.
DMarv1959 . 2019-05-05
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This place is meant to be a good restaurant but I wouldn't know as when i attempted to go, I was told I was not allowed to go in with my (very small well behaved) lap dog. I have eaten in five star restaurants across the country that allow dogs but here they don't even have a bar where you can sit with a dog. Go to Hercules Revived just down the road instead. There they have a choice of restaurant or dog-friendly bar eating and the food is superb.
AndOn198 . 2019-04-28
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We visited with another couple. For me it was the first visit and we were not disappointed.
HiFlyBob . 2019-04-04
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Came here with my partner last week, absolutely loved it, I had the parfait starter which was heavenly, my husband had the chorizo and wild mushrooms which was delicious! Lots of choice on the menu from pub classics to al a carte, I had the hake for a main which was flaky and super tasty! my husband had the duck breast! No room for pudding, maybe next time. Will be recommending to friends and family!
Susananderson_86 . 2019-03-22
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Love this place! Food was excellent. Service was great. Lovely setting and friendly staff. We held my parents 50th wedding anniversary in the small marquee last September. It was the best party we have ever had. They organised the event really well and did everything they could to make it a perfect day for my parents. Would definitely recommend
849claudiaw . 2019-03-19
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My husband booked a table for 8pm this was for my birthday. We arrived early at around 7.45 and was greeted by a waitress who then allowed us to sit where we wanted, took our orders then returned with drinks. The restaurant at that time literally had one other couple in so not what you could remotely describe as busy. Another couple arrived at least 10mins later and then some time later received their meals. By 8.45 I had had enough and walked to the bar area where I was was told by the same waitress whilst she was walking away from me that our order hadn't gone through but would now be with us shortly. No apology etc I told her we had been waiting over 3/4 hour now so forget it, we would pay for our drinks and they could forget it. The lady with the blonde hair behind the bar/till did actually apologize, waived the price of the 2 drinks and said it was unacceptable, to her thank you. But as far as the waitress if she knew there had been a problem then here's a tip, good manners and common courtesy go a long way with customers don't just leave people sitting for an age. Also in a restaurant that at the time literally had one other couple how on earth can one other order not be dealt with. Sorry just the whole experience was a shambles and ruined my birthday and obviously left it too late for us to go anywhere else for a special meal. After reading other reviews this would not appear to be the first time. Just very poor the only credit can be given to the lady behind the till. Needless to say we won't be returning and as we are reasonably local we will also advise friends, colleagues not to bother. A shame for local business as my husband was also looking for hotel and restaurant options for his overseas customers and colleagues. 1*credit
. 2019-03-12
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We won’t be back here anytime soon, Ate out here as a party of 7 for my sisters birthday. Got seated and waited 20 minutes to be asked what we would like to drink. Ordered 3 specials at 23.95 each. These were rib eye and scallops. Mains came out. Scallops reeked of ammonia! All 3 the same. They took them back but we declined for fresh ones to be cooked. 3 roast dinners tasted too salty. 2 slices of beef a x 2 rostie potatoes per dinner for 11.95 each.
. 2019-03-10
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A Tuesday night whilst travelling in the midlands
. 2019-02-20
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We thoroughly enjoyed our Sunday lunch today. The young man serving us was very professional, polite and attentive. The restaurant decor is excellent and the menu and drinks selection is great. A lovely setting and a fantastic meal.
. 2019-02-03
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Great setting, lovely building, nice decor and welcoming staff. I really wanted this to be a good but it was very underwhelming.
. 2019-01-26
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The food was outstanding, Nadia and the team were attentive and we had a great lunch with great food and service. The atmosphere in the dinning room is great and allows you to relax and enjoy your meal.
Andrew S . 2018-12-28
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We stayed at The Royal Arms for the first time last week with 2 other couples on the dinner B&B; offer. Excellent value stayed in one of the Suites. Room was huge very warm very comfy and everything that one would expect. Food was superb well presented good choice of pub foods and fine dining. Both Manager and owner seemed to be running the restaurant and large event going on quite effortlessly and still had the time to serve at the bar and have a little natter. lovely restaurant refurb also might I add. See you in a few weeks at The Snow Ball.
lexyandrose . 2018-11-27
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The food was fine but my colleague had trouble with the quality of the beer. The service was excellent and they kindly found & kept some lost glasses for me
loomis2018 . 2018-10-26
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My wife and I got married nearby to here the day before, and so we thought it would be nice to have a champagne breakfast with some close family the day after.
Caine M . 2018-10-01
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We read through quiet a few negative reviews before visiting but wow were we suprised. I can honestly say they were totally unjustified. The service was really friendly and helpful and the food (they said it was a new menu) was really tasty. They even made a special meal that wasn’t on the menu for our fussy eater. They made my friends birthday so special and we will definitley be back soon
1313131323 . 2018-09-24
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Firstly the staff were pleasant and the restaurant tastefully decorated this is where the compliments end the food was underwhelming the Demi glacé sauce over powering. The chef appears to be trying to be upmarket but the food does not justify the cost. My husbands steak was supposed to be medium but came well done the onion ring was so over fried virtually in edible and the steak chips definitely over cooked but my husband ploughed through it being a Yorkshire man and too hungry to complain to sum it up first and last visit would not recommend this restaurant.
mitchMidlands . 2018-07-17
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I booked here for my mums birthday as a surprise for her, we usually go the black horse in Market Bosworth but thought we would try here with it being slightly more expensive for the champagne breakfast we had high hopes, but we were very disappointed. When we arrived there was just a glass of granola and glass of fruit which looked like it had been sat a while, although it looked nice in the glass, I think it’s nicer to have the choice of fruit and get your own granola so it is fresh not for yoghurt soaking all in it! We seemed to wait ages to even receive any champagne or explained to us how it worked. We then ordered the breakfast which were fine apart from the full English which was a child’s portion I’m sure but maybe a good thing as it was inedible and we had asked for no beans with it but it came with beans and no mushrooms. My mum then asked for a fresh cup and was presented with a chipped one. Three people were drinking coffee but they only bought a jug out big enough to fill two cups so kept having to ask for more. Overall we were very unhappy with the whole thing and when you pay that sort of money it isn’t what you expect. We won’t be returning and will be going where we know is best. I look forward to your response.
Rubymurry1993 . 2018-07-03
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Family outing for Father’s Day. Sat in a nice part of the pub (? The library).
Sleightym . 2018-06-18
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We went out for a meal with friends - despite the place being overrun with staff - service was not good. The bar man when asked to explain something on the menu was unable to - but didn't offer to find out. Despite ordering a bottle of wine to have with our meal - whilst having a pre dinner drink - so in plenty of time - it was not delivered to our table as we sat down - and we had to chase it twice. We asked for mustard - and it came too late as we had almost finished out meals by the time we arrived. Our waitress was lovely but there is evidently a lack of management somewhere which is causing these sorts of issues. They may sound like niggles but it is the little things which make a difference.
bartoninthebeans . 2018-06-17
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Such a shame the setting and views are amazing. That’s is we’re it ends very poor quailty food , the staff did seem to care what they just dropped on the table I asked for some mustard which never arrived twice . I would never use this restaurant again . I’ve eaten in better cafes
Ian W . 2018-05-28
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Very disappointed with the Sunday lunch. Had two course meal, but finished feeling hungry. First course of tomatoes was especially poor. Main meal had cauliflower and broccoli only for veg.
rjkendall2018 . 2018-05-13
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I attended a function and as I was the designated driver, I decided to have shandy. Not an issue, but, it would appear that the Royal Arms were charging me for a pint of lager, rather than a half of lager and a half of lemonade. Simply not cricket..
ShiftZZ . 2018-05-13
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We visited last Saturday. It’s a lovely place. Nice staff, good atmosphere and location. The food was ok, good wholesome meal rather than spectacular. Overall a 4 star rating is appropriate.
mikepO1535MZ . 2018-04-12
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very nice afternoon tea in the upstairs room for a party of 25, plentiful sandwiches, scones, jam, cream, cakes, tea and coffee. i did think it was a bit pricey, had been advertised at £14.95 but I paid over £18 for mine, but a very enjoyable afternoon catching up with old friends.
Myfanwyhunt . 2018-04-11
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Visited here a couple of weeks ago and were not disappointed. The place has been refurbed since our last visit which was within keeping of the original pub. Food was really tasty and I think we went for 3 courses, rude not too! Staff all very helpful and hard working. Not the cheapest of places but we didn't mind paying a little bit more for a very relaxing afternoon with good food.
sarah g . 2018-04-11
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The cottage itself was lovely however our room was in severe need of the cobwebs clearing from ceilings in the bedroom and bathroom.
Lisa C . 2018-04-02
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Celebrated a 50th Birthday in a private dining area. The food was lovely and the service was excellent, a special mention to Tegan.
McTraveller-8 . 2018-04-01
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Stayed at the Royal Arms on the Saturday Night following a family wedding reception.
Ian D . 2018-03-20
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Came here for Mothers day after having a delicious Sunday lunch here a couple of weeks previous. The service was attentative and the waiters all look impeccable dressed. Garlic mushrooms were scummy and the roast beef was just perfect, Yorkshire puddings risen proud, crispy roast potatoes it was all extremely delicious
sharon m . 2018-03-20
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Been to the Royal arms lots of times and the food just gets better and Better, their new menu is...
LouisSharpe . 2018-03-17
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Also reviewed on other page as not sure which Breath of fresh air from a reputable establishment . Great refurb...
BenDLenford . 2018-03-17
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I recently visited the royal arms for Mothering Sunday! What’s a stunning place it is! The restaurant has a lovely...
Frances M . 2018-03-13
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We had a Sunday lunch for 4 and all of us were extremely pleased with every aspect of the dining...
916estelle . 2018-03-13
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