Based on 1.839 opinions finded in 2 websites
Based on 1.839 opinions finded in 2 websites
Nº 2703 in 3395 in Cornwall, Isles of Scilly
Nº 798 of 983 British in Cornwall, Isles of Scilly
Opinions
Went to sample the ribs. These were well cooked but could have had some more sauce. At £14 with coleslaw but no side OK. BUT£13 for a glass of wine means we will not be going again. (£6 for beer). You also have to pay for the car park and claim back. Left in the dark absolutely no lighting of the car park which is full of potholes and puddles. Don't know how this can survive the winter financially without emets to rip off
Hugh B . 2024-10-14
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Great spot and we liked the restaurant, the food and staff were great. But this review is about the car park - which I understand from other reviews is connected to the restaurant in some way - which fined us £60 (£100 after hire car admin fee) on a time infraction even though we paid for parking in good faith. They have a creepy security company “Armtrac Security” filming you arriving and leaving, who find out your address and post you sinister photos of you in the car park. And you get fined in full even if you paid for parking but went over. Yuk. If the restaurant feel this is ok then something is wrong - especially as someone must be making a nice profit out of these fines which are clearly disproportionate and unfair for people who already paid for parking and food. There are plenty of great spots nearby, and if you don’t want to eat your meal with the parking app and a stopwatch in front of you, and a £60 penalty if your kids need a bit more time to go to the bathroom at the end, then don’t come here.
hpw84 . 2024-10-02
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It is a lovely place to visit I can imagine it is very busy at the height of the summer
Sybil Kempster . 2024-09-25
MORE AT Google
Great food and very good service Lobster Roll was delicious and then another day I had lobster mac & cheese, totally yummy Would highly recommend a visit
Christine O . 2024-09-21
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Good choices on the menu, service was a little slow but not a problem, food was great when it came out worth the little extra wait. The main issue was its dog friendly I am not against dogs but when your eating and the dogs start barking it became very noisy. This put us off so will not be back
Terry Evans . 2024-09-19
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We arrived at Lulas for lunch, family of four with two dogs. One of our dogs can be a little vocal sometimes but we try to find quiet areas for him and come armed with loads of treats for him. We were appalled to be approached by a man who asked us to keep our dog quiet but he didn't just come to us he went to other tables with dogs....don't know if he was the owner or manager or just some random bloke as he never said who he was. If this was the manager/owner he needs a personality transplant asap as his Basil Fawlty attitude is not very good.
the6fletchers . 2024-09-11
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Stopped here for dinner before heading back to London. A lobster roll for £13 is amazing. I sat outside and had an amazing view of the sunset. Will definitely be back here. Had some live music as well which is always a bonus. Definitely a cool chilled out place that is kid friendly
Dan Smith . 2024-09-09
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Lula Shack at The Rockpool - excellent! Been to Lula Shack at their old location and wanted to check them out at Godrevy. Very nice, as usual. Nice that it's easy to park (and the parking fee is refunded with a £20 bill). My goto is the lobster & langoustine macaroni cheese.
Simon Peek . 2024-09-08
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For a ''Karen's Diner' attitude in Cornwall, Lulas offers the charm and personality of a St Ives seagull charging you tourist prices for the pleasure. What was a local gem is now dirty and overpriced with staff who acted as if they did not want to be there. Every sticky table and surface had dirty plates and glasses piled high Seriously, just skip it until they sort it out. So much wasted potential.
JustJill88 . 2024-09-07
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What a gem of a place we walked along the beach for 2 hours and what a treat we had when we arrived. The food was lovely the service was great such a nice vibe we will be back lovely to meet you Sam ❤️
Lo Ro . 2024-09-01
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Arrived here 5 15pm. Told we can sit outside or in but then informed that outside we can only order sides, ie chips. 5 mins later we see food being taken outside to other diners. Fish fillet burger was no bigger than a fish finger and the presentation of the lobbo roll and fish fillet burger was very poor. Overall we were very dissapointed with our visit here.
Steve Hardy . 2024-08-31
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Nice, modern cafe close to the large beach
all circ . 2024-08-30
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Beautiful views and potential for a lovely atmosphere but maybe better for lunchtime as got here at 7pm had to wait an hour and a half for food after what looked like a busy day here....food nice but had hoped for more as menu looked so promising.
Henrike Wilford . 2024-08-29
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Very helpful and friendly staff. Food is great, and the location is inspiring. Great outdoor area too. Recommend. And if you have time, it's a 7 minute walk down the the beach :)
Ray Rimmer . 2024-08-28
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Been here twice since this has changed to Lula. First time food was good, but had to wait almost an hour for it despite there only being two other tables occupied. No apologies or reasons given. Second time was on a Sunday and be warned there is a limited menu not advertised on their website. Menu was a badly photocopied piece of paper with half the information missing. Toilets are also very poor and in need of cleaning. Shame as it used to be so nice here.
Graham Oliver . 2024-08-18
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Was hoping for a nice place as it was recommended. It was extremely slow service. It seemed they couldn’t care less. Very dirty. We ordered coffee, the trays to carry out on were filthy and the toilets were a whole different level. Absolutely disgusting 🤢 we just upped and left, not eating there we thought. Terrible shame they have a lovely position. Never going back.
LisaB . 2024-08-18
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Fabulous, we came here a few times whilst on holiday in Gwithian. We had lunch a couple of times, food and drinks all delicious. On a lovely sunny day we sat outside enjoying the beautiful views. Lots of family games which we enjoyed playing. Staff really friendly and helpful. Dog friendly with treats and water. We would definitely recommend.
Nicola H . 2024-08-17
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Went to listen to some live music....
Ian Burton . 2024-08-17
MORE AT Google
Visually a very nice shop but quite dingy. Lots of staff, but you have to order at the counter yourself, pick up the drinks yourself, only the food is brought to the table after a very long wait. The tables are not cleared and cleaned, man Wondering what the staff is doing all the time. However, there is often live music outside, which is a positive thing. The location and views are great and a surf school is right next door.
Beate Wingels . 2024-08-13
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Where do I start! On arrival the place wasn’t too busy but tables were overflowing with dirty crockery. A guy who appeared to be the owner, spent much of his time tending to the table umbrellas rather than helping staff to empty tables. At this point he appeared happy to engage in conversation about LULAs and its relocation. Despite there being plenty of staff, they were stressed and unfriendly. Non of the staff were telling the customers the price of the bill and were just presenting the card readers. I heard a few customers questioning the prices. When ordering food, customers weren’t told to collect their cutlery so when food finally arrived they were then instructed to collect cutlery themselves from the bar area. The cutlery trays were among a mountain of dirty crockery. Our food arrived cold so I returned it to the bar area. I had to speak to 4 staff members to arrange a refund. At no point did any staff member ask me what the problem was, offer to rectify the problem or apologise. I spoke to the guy who appeared to be the owner but he was very uninterested and unhelpful. He was happy to engage with customers that were complimentary but faced with a complaint was a different story completely. A front of house is really missing. We live locally and appreciate summer can get busy, this shouldn’t result in poor service. We were frequent visitors to LULA’s when it was situated in Hayle but it seems that since it has been relocated to larger premises it has lost its love. We have visited LULAs 3 times since relocation and each time have come away disappointed, sadly we won’t be visiting again.
laurahamblin78 . 2024-08-12
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Not a great experience on Friday night, 9th Aug. Food was ok, chips pretty cold, pasta under the hot lamp probably too long. Service was pretty bad, no one seemed overly interested, no one checked on the food to see if everything ok and no one cleared plates. It wasn't overly busy but they may have been short staffed? Won't rush back for food. It's a shame as there is loads of potential and it's a great location. Good live music and wine nice and cold.
Gill Hugill . 2024-08-12
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We arrived at 8PM on a Monday in August and asked if we could order food for takeaway. I was told food will only be served if you have booked a table. I wasn't sure how this was relevant as I wanted a takeaway but anyhow I queried if I could book a table on the spot and then order food. I was told the table cannot be booked now and they don't have any availability.....The place was virtually empty but somehow they don't have any availability 🤔 I have seen many "candy shops" in London which don't sell an ounce of candy.. this place gave me the same vibes when I was told there is no availability in a restaurant that is almost empty. Won't be returning anytime soon.
Nikhil Karande . 2024-08-12
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Nice setting but prices are too high and had feeling they only wanted to sell food
Phil Clutterbuck . 2024-08-11
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We were very much looking forward to our family get together at The Rockpool. I'm afraid to say it was a real disappointment. There was no table service which for a beach bar is acceptable albeit annoying but given this you do need to get the basics right. The food was so sporadic in its arrival that several of our party had finished before others were served. The Sunday menu was limited. There didn't appear to be any senior leadership of a young team and upon paying the team at the bar had no idea how to calculate the split of the bill. In the end I had to explain how the total needed to be split. Such a shame because the location is amazing and the potential huge.
Marc M . 2024-08-11
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Really surprisingly busy on a midweek lunchtime. Drinks seem to be London prices. It's a nice place, but expensive.
Robin Barter . 2024-08-10
MORE AT Google
Untrained staff Rude Racist and disrespectful. I wanted to put zero stars but it wouldn’t let me. Do not go here!!!
Wes Jr . 2024-08-10
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I visited today with a friend for lunch. We both left very disappointed and even disgusted. We were not greeted as we arrived and we asked where we could sit and then where we could find menus. The whole place was dirty, tables filthy, cobwebs all over the ceiling. I decided against ordering food from the kitchen and just had one of the cakes from the counter. My friend just ordered a portion of chips, these were brought to the table without any cutlery or offer of sauces, she went up and asked for some salt and vinegar and sauces. I had to go up and ask for some sugar for my coffee and then for a spoon to stir it with. We just left like we were an inconvenience for being there. I definitely won’t be returning or recommending and I’d advise others to avoid.
Jaz . 2024-08-08
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Gorgeous location that we visited after a surf lesson. The food didn’t take long to arrive but when it did it wasn’t great. The lobster roll was more sauce than seafood and the jackfruit jambalaya wasn’t anything special. The place was lacking a bit of ambience and the staff didn’t look like they enjoyed working there. We didn’t have our meal checked on at all. Such a shame as we’ve been looking forward to trying this place for a while!
Laura Swallow . 2024-08-03
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Food was really good but in an otherwise empty (!!) restaurant they made us wait more than an hour for the food. Then there were no apologies, only irritated looks. Too bad because the location is beautiful!
Marleen van de Pol . 2024-08-01
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Great food, friendly service and chilled atmosphere. Crispy squid, Cajun chicken burger and dirty fries really tasty. The barmaid even let us take a late food order! Thank you to the chefs and staff😀
Jason Truscott . 2024-07-30
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Thank you Simon! We enjoyed our stay a lot, the staff was great, location was breathtaking - everything was just perfect. We‘ll make sure to tell everyone in Germany about it ;)
Liv . 2024-07-27
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We came for dinner last night (21/07/24) when it was Seafood Sunday and enjoyed a lovely meal. The staff were great, there was music playing on the terrace and the food was delicious. The seafood chowder was incredible. We will no doubt be returning later this week. Thank you 😊
Emma-Louise Harrison . 2024-07-22
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I'd been wanting to visit Lula shack for a year since we found it last year and it was closed down, it looked amazing online, when we found that it was back open we decided we'd visit. To be honest though it didn't live up to how the social media pages bigged it up, food was just your standard type you could cook at home, hot drinks were cold and it was cramped inside. The waitresses looked like they didn't want to be there. Parted with near on £75 for 2 adults and 2 kids, one main meal each and a drink each. And the burgers don't come with chips which you think would be standard, I'd read a few bad reviews and kinda wish I'd taken those on board.
endersmoo moo . 2024-07-21
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This place needs a visit from a Scottish celeb chef but I suspect even he would struggle to sort the problems. Uninterested, non communicative staff who quite obviously don't want to be there. Small portions are their speciality. I waited 5 to 6 minutes on arrival before anyone acknowledged me. Wasn't shown to our table, which was pre- booked. No one explained we had to order at the bar, no one brought us a menu. We arrived at 7pm food arrived at 8pm. It was almost thrown on to the table.The chowder was supposed to be a main at £15.50. With 2 prawns, 4 mussels and a cream sauce it would have made a passable starter at 6 quid. At 8.45 the dishes were cleared by a member of staff who said nothing, didn't ask if we had finished or if everything was satisfactory. We asked to see the dessert menu but were told the kitchen had closed some time ago. The hours of opening are clearly displayed as 9pm. If it was up to me we would not have paid more than half of the £180 bill for 5 people. Absolutely appalling. We won't be back.
Roy . 2024-07-20
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We only had drinks in beautiful location
Lesley Dugmore . 2024-07-19
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Horrendous service. Front of house staff clearly hold contempt for customers. Pube on my beer, very small portions, tried to double charge us for a meal even though they intentionally brought that plate early. The food was acceptable but the waiting staff were disinterested and letting the kitchen staff down. No notification of the kitchen closing early but the waiting staff didn’t want to take dessert orders.
Thomas Free . 2024-07-19
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Great breakfast. Lovely coffee. Great location.
Steve Gage . 2024-07-18
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In a sense I feel bad for rating it only a two star, but it is necessary given the experience had today. To clarify, the food is really top tier, and my partner and I have eaten here last year, and I had an amazing sea food mac and cheese, and my partner had an incredible pulled pork hot dog but it is the fact we were unable to order food at all due to miscommunication on serving times. No complaints about the food whatsoever. However, arriving at 5:25pm and approaching the bar, we were told that food had stopped being served (Tuesday night, kitchen supposed to close at 6 according to the website). The waitress serving told us that the kitchen had stopped serving food from 5. Although we had only half an hour to spare from when we got there until food had stopped serving (according to the website), it felt a little dishonest of the staff to tell us that the kitchen was closed at 5. Not a major issue we can go and get food from elsewhere, but in future if possible, can you change your timings of kitchen closure to 5pm if that was what it was meant to be and state that online?
James Johnson . 2024-07-16
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Great place by the beach. Shame about the weather. Good food, good service and plenty of space! Can imagine how good this place is with the weather!
Luke May . 2024-07-09
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Food still okay. Service still has a lot of potential for improvement. Had to wait 30 minutes for fries. We were already finished eating when they came. But I had to ask first. No apologies or excuses. Counter was pretty full of used drinking glasses.
Alain . 2024-07-03
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Really poor food and miserable staff. Will not be going again.
Garry Goodhand . 2024-07-01
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Great food, tasty and well presented.
Shirley Muxlow . 2024-06-26
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Chuffed to have found Lula again after closing in Hayle. Beautiful venue & location, great selection of drinks, lovely owner, and most importantly the food was fantastic. They know how to do wings properly!!! Can’t wait to return!
Katherine Walter . 2024-06-19
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Absolutely fantastic food. We have eaten here twice so far during our holiday. Fish & chips in cider batter, they tasted amazing. Spicy chicken wings, rack of ribs & fries, all tasted fab. Fries are the best iv eaten. We loved it that much we are going to try & visted before we leave.
Dora the Explorer . 2024-06-16
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We attended this beautiful gem of a venue with outstanding external beauty last Sunday tea time. The sun was going down and the cool funky beats were being played live which was a treat! We had met the DJs earlier on in the day and they were very friendly young men! I cannot wait to visit this place again for good vibes and decent wine! See you next time guys! 🙏🏼 🎵 🥰
ANNA JARDINE . 2024-06-06
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Nice place... Need to work on quality of food...chips too much seasoning on and fish pieces were cooked too long it looked like pork crackling
Sue Howarth . 2024-06-04
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Great little place very friendly, accepts dogs, you do have to pay to park though.
Jo Mitchelmore . 2024-05-20
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Great view of the sea very nice food and drink and good service a new favourite place to go.
Richard Tatlow . 2024-05-12
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Called in for a drink only to find they were cleaning all the lines, having been in the trade most my life beer lines should be cleaned end or begining of day when closed, certainly won't be going back.
Roy King . 2024-05-12
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We had the most amazing Sunday roast. Beef brisket that just melted in your mouth. The yummiest gravy ! All the sides , root mash, red cabbage, cauliflower cheese 😋Service was friendly and efficient, the bonus of Angus singing. Just makes for such a lovely atmosphere. A big Thank you
Karen Noy . 2024-05-06
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Beautiful cafe, lovely staff, highly recommend to everyone, especially dog owners :)
Terri Johnson . 2024-05-01
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Everything about this place is perfect, location, food and atmosphere, highly recommend it, don't leave it until the end of your holiday because you will want to try alot of the menu, personal favourite was printed piri chicken roast on Sunday delicious
Debbie De Winne . 2024-04-27
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Grate service and amazing food. Will be back for sure
Dan North . 2024-04-15
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We tied the knot at The Rockpool (Lulas) in February and we just can’t thank Kate and her team enough for making it an absolutely unforgettable day! From the moment Kate stepped in to handle our wedding planning, she went above and beyond to ensure our special day went smoothly. With her guidance, we felt completely relaxed, knowing every little detail was taken care of. On the actual day, every little detail was attended to and our wedding guests all commented on how delicious the food was and everyone had such good time. We would highly recommend booking The Rockpool (Lulas) for your wedding as with Kate and her team running the show, you’ll be in very capable hands.
Natalie Kentish-Game . 2024-04-07
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We had such high hopes and instead were greeted by rude and miserable looking staff who didn’t bother to mention the parking when paying and then 2 minutes later when we ran back with a photo of our ticket to ask to take the parking off the bill they refused. Proceeded to ask every patron after us if they bought parking (but not us) Must admit left feeling very disappointed and deflated. Sub Par food for the price tag. Burger didn’t come with any chips. Won’t be returning. :(
Jess Keen . 2024-04-03
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The Rockpool is a victim of its own success. It is definitely in need of some TLC! We were there late afternoon on Easter Sunday, and it definitely felt as if the staff had been run off their feet all day! However, the atmosphere was happy and noisy with families enjoying themselves, and there was no pressure on people to leave.
Ali Robinson . 2024-04-02
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Always been a lovely place to stop after a walk across Gwithian or Godrevy. Staff were lovely, food was great. Carpark is pay & display so don't forget to get your ticket
Gamo Mozza . 2024-04-02
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Lovely place, but be aware that from April 24 the attached car park will become a paid car park.
Robert Jones . 2024-03-17
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Great place for lunch and a hot chocolate this time of year 😃
Stan Doyle . 2024-03-15
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Delicious food in a luvley location with very friendly staff, highly recommended.
Julie Kratky . 2024-03-07
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Always a good bit of fun . Thank you - SeaSick Sam
Samantha Faulkner (SeaSick Sam) . 2024-03-03
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Just popped in for a quick pint, ambience lovely, service with a 😊
Kirk Sinclair . 2024-02-29
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We had a lovely lunchtime visit to the Rockpool , a great place to catch up with family and friends. Dogs very welcome as was the super warm log burner keeping us toasty!
Ocean Breeze Porthtowan . 2024-02-07
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After enjoying a fantastic walk on the beach with our 3 Shiztus we popped in the Rockpool for some dinner.Two young ladies welcomed us in and showed us where to sit.We loved our meal and drinks and the two ladies were very friendly and efficient in what they do.We have a business in east Devon and PR is so important to us so thankyou ladies it makes our experience so much better when on holiday you are a credit to your boss well done!!
Jerry R . 2024-01-26
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Amazing venue in a spectacularly beautiful setting. Great menu, minimal but in a good way. Seafood Poutine was delicious. Really great service too, can't fault it.
Mark Chitty . 2024-01-06
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Came here on New Years day with friends and family. Ordered the crispy bacon and cheese skins salad. The food came out promptly, however was very underwhelming. The topping had just been plonked on the top of the potato and warmed through. No crispy skins and no salad!? In the end we had to ask two separate members of staff where the salad was, each giving puzzled looks.. Eventually a bowl of very unappetizing past it's best salad was presented to us. (I'm assuming to be shared between two) by this time the potatoes were cold as it had taken so long. With the member of staff saying that usually it doesn't come with salad so they were unaware. (Some form of apology!?) With uneaten plates. (Luckily the other half of the party ordered chips,so we were able to eat some of theirs! We went up to pay and told the staff how disappointed we were with X2 of the meals. Nothing was done to rectify the issue, nor an apology given. We were told they would pass the feedback onto the kitchen. We understand it's New Year Day and staffing was probably limited, however the food really was poor at best. Please run a limited menu next time and better still train your staff and chef on the menu. If you can't deliver, stick to just chips and coffee! Luckily the coffee was decent. We'll give this place a miss in future.
Kernow119 . 2024-01-02
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First visit, I'd seen reviews online and before a left for home thought I'd visit. Location is fab, welcome wasn't so great. As a lone diner that day I felt like an inconvenience staff member who took my order wasn't particularly friendly. Food was OK served on tray which I thought was funky but the slaw and ribs sat on paper which desintgrated into the food. I ate and left as the experience wasn't comfortable. Such a shame as I'd looked forward to ending the holiday there 😔
Marilyn Lovie . 2023-12-31
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Rockpool… more like rock bottom. Over priced. Poor quality.
Simon Payne . 2023-12-29
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Been to Lula shack on Hayle beach a few times and always enjoyed the food. The same good standard of food was also served at the rockpool, would definetly reccomend. Only downside, it was busy and they struggled with the service. Food was 1+ hour (told it was going to be 40 mins) but it was spot on when it came out. The service was good and friendly despit being slightly overwhelmed. They could have been better accommodating to our family with young children, especially with such a long wait. Had to get our own high chair, serving glass cups standard plates and cutlery to a 1 year even though we found children's cutlery on the side with the sauces and napkins. Not reading the signals of a hungry toddler etc... Was also told no need to book on the phone and was lucky to get a table when we arrived. Then the table was given away to another family when I got my son out of the car, was all a bit chaotic.
27kylej . 2023-12-28
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Beware of the parking fees which the staff do not warn you about. Getting a very unexpected parking fee has coloured the experience of visiting here for us.
Susie Needham . 2023-12-27
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A really great venue in a beautiful location, the food was absolutely phenomenal. We visited for a wedding and found it a lovely intimate venue with the staff being very friendly and hard working to make sure all was done really well.
Chris Slack . 2023-12-24
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Such amazing food! The views from the terrace are incredible. The have a great selection of beers on tap and the food menu is so good. Great seafood and meat options. The ribs are incredible
Andrew Macdonald . 2023-12-23
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After being a fan of Lula's Shack on they estuary in Hayle, we thought we'd try the Rockpool for Sunday lunch and boy are we glad we did. The plate with your protein arrives (I had the pork belly & the wife had the Brisket), and you think that's not enough, then the veggies arrive, and again you think I'm not sure that's enough. Boy how wrong were we. The food is really really good, the roasted beetroot was something new to me, and a revelation indeed. The Pork and the Brisket was beautifully cooked, I could have eaten the meal again and again apart from the fact I was so full. Couldn't even fit in a desert. The live music was very very good, such a change from background music from a speaker. Such a great little place. Can't wait to see what the big secret news is to replace the old Shack. Lula's at the rockpool, or Lula's anywhere don't hesitate to book a table or drop in, you wont be disappointed by the food in anyway.
dustymiller259 . 2023-12-20
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It's difficult to know how to rate Lula at the Rockpool. The food was great, we had the Prawn PoBoy, Spicy wings and Pulled pork with chips. All excellent and up to the standard we've had before. The service was good and the staff were friendly. However, it was all ruined by the 'entertainment' if I have to listen to Bruce Springsteen and Bob Marley being massacred then you could have the decency to do it quietly, without a PA. We would have moved but the outer bar was freezing cold.
Ruth R . 2023-12-02
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Great place but you run the risk of getting a huge parking fine from a corrupt parking company. Got a fine for parking there despite paying for a ticket. Won appeal as I kept the kept the ticket. Then got another one for the day later, again I had a valid ticket.
Paul R . 2023-11-28
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1st time visiting after Lula had moved from Hayle and we were not disappointed! Great selection of food, especially seafood and a huge selection of beer. We were met with friendly service and the decor looks very clean, tidy and modern. Definitely recommend the Lula Seafood chowder and the Lobster Mac & Cheese. Will definitely be returning!
paulb5 . 2023-11-10
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Slightly disappointed. Having eaten at the original lulas I was excited to eat here. Food was not on par with original and the ribs although tasty weren't the best. The staff not very friendly and seem more bothered about hanging around with their friends/partners who on both occasions I visited are sat at a big table near the bar. Definitely does not have the original lulas vibe. Sorry.
S 1 . 2023-11-07
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We turned up just after midday after a dog walk hoping for a sunday roast. We were not disappointed, asked if we had booked which we hadn't! We were taken to a table in the main restaurant and our dogs were welcomed to. Having been before in the summer and had a lovely time we were excited to try the roast with a creole twist. While we waited we were entertained by a singer who was so chilled I felt I could spend the day there. The roast was simply lovely, and a really nice change to the usual, thoroughly enjoyed by us both and plenty. We would definitely go back, lucky we are local! The girls were all so lovely front of house, it cant be ready in such a busy popular location.
linda j . 2023-11-07
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A welcome beacon at the end of a very blustery wet walk. Staff are welcoming and friendly and it is clear it is frequented by locals regularly. We only had snacks but the food we had was delicious.
Fran and Mike . 2023-11-05
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We came here for lunch recently. The staff were very nice although the meal was not very good for £20 per person would consider coming again.
Dayle Allen . 2023-11-02
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Issued with a £100 fine for overstaying a paid parking session in the Rockpool's car park by a few minutes. Our toddler was having a meltdown. Car park was 3/4 empty at the time. Appeal rejected. Disgraceful. Avoid these profiteers!
Ollie G . 2023-11-01
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Thought we'd have Sunday lunch, booked and went. The following has to be viewed with the knowledge that we went after 2pm. So... my beef roast (fancy oriental marinade etc) was appalling, actually dried up, I have never sent food back before, and the replacement wasn't much better, but too hungry to ask for another dish. If what you have to serve isn't up to scratch don't serve it, tell me it's finished. My wife's wasn't much better. We went for lunch the following day with friends, one who has played at their other restaurants, and it wasn't much better. My friend's chowder, he's allergic to gluten, was sloppy and served with a bit of sliced bread. All round all of our food was unsatisfactory and the staff don't seem to know anything about food or proper service and the one behind the bar/till couldn't be bothered to raise a smile of welcome or even apologise for our experience. We have eaten well at their other restaurants, sufficient to return time & again, and unless this place has a thorough shake up we will not be going again, what the chef (f there is one) was thinking sending that food out is beyond me. I can only think that the rave reviews were written by friends or were given a free lunch. I really regret writing this and I could have written more in the same vein.
585russell . 2023-10-31
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Ordered coffee from disinterested bar staff who then forgot to get it made. 20 mins later, after getting little response from original server, one of their colleagues got us sorted. Coffee was OK at best. Shame, amazing location and looks like it would have a good evening vibe.
Jon Payne . 2023-10-31
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Great location here to stop for food and drink. Stunning views. A little expensive but worth it in the sunny weather. Did not find the staff very welcoming instead were focused on letting people know that they need to buy a parking ticket within 10 minutes as the car park was owned by someone else. ANPR camera for the parking. Cash or card payment accepted. Don’t be fooled by the Maryland cookies on the bar at £1 each…
Phil E . 2023-10-30
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Third visit in as many months, this time for Sunday lunch with family. Everything six stars. Staff were fast to get our drinks, and our food was out in 15 minutes. Four amazing roast dinners with plenty of food. We were also impressed with the huge dish of roasted vegetables. More than enough. We left feeling happy and satisfied and surprised at how cheap it was! And without exaggeration all four of us commented it was one of the best Sunday roasts we’d had in a long while. Really happy. Thank you.
cotswoldlife . 2023-10-29
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We went for Sunday lunch. Had been regular customers at Lulas north quay and so disappointed when it closed. Didn’t have high hopes for Lula kitchen at rock pool but it was AMAZING. We had Sunday roasts which were lush and drinks & desserts. Music by @wavemachine was lovely too. Highly recommend and will be back.
Nicki H . 2023-10-29
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Excellent comfortable place,great atmosphere,lovely music,acceptional food,so tasty,great staff, friendly,great service.
Pam H . 2023-10-29
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Was looking for a new place for breakfast and was quite disappointed with the choices and portion size. I ordered pancakes and it was 3 small pancakes for £8, looked more like a child’s portion and the mushrooms on toast seemed more like soup. It’s a shame as it’s a great location and looks great inside and a bonus being dog friendly but a revised menu would be great.
Amber Gumbrill . 2023-10-26
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Last week my wife and I were driving from Newquay to St Ives via Hayle and we stopped to have a late lunch at the Rockpool. My wife went to pay for the parking and I went in to the restaurant to see if they had a table for two and were still serving lunch as it was about 2.20pm. I was told we could eat but the waiting time would be about 40 minutes. My wife and I were both very hungry and there was nowhere nearby where we could eat so we decided to take the table. The menu looked very good and we did wait a long time but the spicy calmari and clam chowder were very good. As we were continuing to wait my wife went back out to the car park to pay for another hours parking as our original hour was about to run out. We did this knowing that the restaurant would reimburse the £3 car parking fees on showing the tickets when paying the restaurant bill. This we did and departed. Just over a week later I have received a parking penalty from a company that manages the car park called ARMTRAC SECURITY. I am angry that we are being told we did not pay for parking when my wife went and paid TWICE during our stay and the restaurant even reimbursed us for the car par fees. But what angers me even more is that there are very clear notices outside the restaurant which claim that the restaurant has nothing to do with the car park and the ARMTRAC who manage it. However in preparation for me contesting the penalty I have discovered that the landowner of the car park is The Sandsifter Hotel. Guess what: the Rockpool used to be the Sandsifter Hotel so ARMTRAC are administering the car park on behalf of Rockpool. how disingenious to say they have nothing to do with the the car park. When I phoned the management of Rockpool today to ask who the landowner was the duty manager said she was not aware of who the landowner was and advised me to look on the UK land registry which I did. If ARMTRAC reject my appeal then my lunch at Rockpool would have cost me £150. Never again.
Ian H . 2023-10-26
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I’ve lived in Kernow some 15 years +. I have visited The Rockpool often (sometimes even wearing a wetsuit 😂) the atmosphere and service has always been spot on and dogs are welcome too😀. That said my last visit with my family/friends things had changed a little. There was a new chef called Callum Summers who I’ve happened to know for a long time. He was always passionate about his food and worked his arse off through the ranks via various restaurants. He is now head chef at The Rockpool and I have to say he didn’t disappoint. The food was out of this world and cooked to perfection (lobster, chicken, shrimp) Just wow.! The Staff were exceptional, extremely accommodating and respectful with ear to ear smiles. If you ever visit Godrevy or Gwithian you simply must go and hang out at The Rockpool for some munch 5⭐️ all the way. Just wish you guys were open in November! Anyway just wanted to give this place a nod and thank you for making us so welcome. Much love T
Tony H . 2023-10-23
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Lula at The Rockpool, over priced, poor quality, forgot to bring our mains but I wish they hadn’t bothered. Was really looking forward to ribs and seafood, what a disappointment!! I could genuinely do 10 times better myself at home, and I’m an average cook. Really annoys me when you pay good money and get crap food.
mikelewis72018 . 2023-10-22
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Amazing location and great food x
Lesley Perrin . 2023-10-20
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After always having good food at lula's Hayle, came here (Rockpool) for breakfast and will not go back. I had a sausage and fried egg roll, the sausages were the cheapest you could buy and despite asking for a soft yolk it came out rubbery....
Joanne H . 2023-10-16
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Beautiful, chilled Sunday roast vibes with an amazing live singer ( Angus Trott @thewavemachine) which definitely makes the whole experience. So glad we chose to celebrate our 6th wedding anniversary here! Our first time and won't be our last, we can't wait to come back...
Inspire29778485328 . 2023-10-16
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Lovely Sunday roast today and really enjoyed the live music , thnks to Thea for looking after us. Will be back and recommend to anyone.
Journey61133939824 . 2023-10-15
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Came out for Sunday lunch here and the food was amazing!! Had a bit of a twist on a standard roast and it was fantastic. We had our kids there who the staff were extra accommodating being able to provide smaller plates of things not...
George B . 2023-10-15
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Amazing pub/restaurant in the most beautiful location! We had the Sunday roast and it was delicious, the lamb was so tender and everything tasted amazing. Staff were very friendly and accommodating, especially Thea, Rachel and Stuart who made our visit extra special! Would highly recommend
Amy C . 2023-10-15
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Great food and a good selection of beers etc.
Pete . 2023-10-08
MORE AT Google
Food poor and expensive, luke warm soup , fish cakes tasteless. Staff more interested in chatting to each other than serving customers, asked 3 times for table to be cleared, even served us drinks, without clearing and cleaning table fist, sloppy and disinterested. Shame as their obviously dog friendly and in nice spot, won't be returning again, oh and carpark is very expensive £5 and have to spend over £20 to have it reimbursed!!!!
Helen Harry . 2023-09-29
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Disappointing visit. We have come every year when on holiday for a visit (past 6 years) and today was awful. We came for breakfast and it was such poor quality. The bacon was streaky and so not cooked, it was so fatty, the sausage was...
janehogarth2901 . 2023-09-26
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I haven't been to a restaurant where the Chef visits the cash and carry when there are reservations and customers have to wait for him to return. May be as a result service was rushed as my seafood platter was a disaster. Fish over cooked, mussels that resembled peanuts, not worth what I paid. Shame as it's a fab location.
885 Opinions
Friendly, great setting and decent pub food. We didn’t stray from pub classics and what we had was as good as you would expect. However the whole experience was marred by the smell of cooking fat that seemed to resonate through the place, to the extent I probably wouldn’t go back. Perhaps it was where we were sitting but we were not far from the bar in the central part.
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This is such an underrated hotel, it’s one of the best places I’ve stayed when picking an quick cheap-ish night in Cornwall, and it’s rated as a 3 star which my partner and I really think it should be a 4! No comparison to other 3 stars around! It’s clean, modern and the shower was lush!!!! Plus the convenience of only having to go downstairs to soak up the atmosphere and the dependable spoons breakfast on their signature blue and white plates is just a must!? Look, it’s cheap and cheerful!! We usually wait and get a last minute booking for about £59! But this is now the first place we check availability and prices for when we come down to visit. Quite often it’s double that price! Which is a bit annoying considering we can stay for one night and it’s £56 and the following night (mid week out of season) it’s £89? Or even more! But we made the mistake of booking somewhere else last week as we got sucked into our usual £60 nightly budget and it was no comparison!?! Highly recommend this hotel and the staff are nice too.