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3.5

Based on 1.673 opinions finded in 2 websites

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Nº 987 in 1309 in Cheshire East

Nº 217 of 268 British in Cheshire East

CUSTOMERS TALK ABOUT DISHES WITH..roastgarlicpaychocolateturkeycookedbeautifuloldpotatoescheesechickenfishpieladyporksteaklamb

comment_iconOpinions

We turned up and our booking had been done for the wrong day, completely our fault! There was 7 of us but Chloe was great helping us to find a table for the 7 of us in the bar area which we were fine with as the bar and restaurant were really busy, so we were very lucky. We had great bar service from Jack, who pulls a good pint. Food was lovely and enjoyed by all, will definitely be coming again. Thanks

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Andrea G . 2024-10-03

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Good food and guest beers in a great atmosphere in a local pub served by our local barman Jack. The Rising Sun is a great venue with a warm welcome and great staff

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Mike . 2024-10-02

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We use this restaurant regularly, brining our disabled friend for a meal. The staff are very understanding and caring and always ensure we are seated comfortably. The menu is varied and we have not had a bad meal yet. The staff work hard to ensure everybody are served in a timely manner and with due diligence. They are attentive without being intrusive. They work as team which is rehearsed. A big thank you to them as well as a big well done.

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Bev N . 2024-10-02

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Always excellent service... especially from Jack who always has a smile and a friendly manner and nothing is too much trouble 😊

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Joanne F . 2024-09-26

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Met for lunch with a friend here. Beautiful olde world style country pub. Lovely ambiance. Welcomed by staff who were pleasant and helpful. Great choice of menu and drinks. Affordable.priced. Very clean restaurant and bathroom. Staff attentive and helpful throughout. Meal was delicious and professionally presented. Well worth a visit

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Linzi . 2024-09-26

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Lovely environment, lovely staff,lovely food😚my family always choose the Rising Sun for family birthdays,get togethers and always enjoy our time. X

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Nathanpaula . 2024-08-26

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Came here for a family meal after months of planning, staff here were great, food was out of this world, have always had a really pleasant experience here. Ryan had us seated and took our bar order promptly with no issues, even popped back through the evening to check everything was okay. For the number of us that turned up we had no issues with the food order and everything came out well prepared and to everyone’s satisfaction, would highly rate more stars if we could

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Nathan R . 2024-08-26

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Spot on food and great customer service! Best pub around, will definitely be going back! Thank you for making it a great experience

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ryan b . 2024-08-26

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Love this pub, the location, the ambience. Great food and very generous portions. A thoroughly wonderful experience..

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Mark B . 2024-08-26

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Booked ahead to ensure a table for Saturday lunchtime. Plenty of parking available. Service from Stephen was excellent, and the food was delicious. Our first visit, but definitely not our last!

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Robert B . 2024-08-25

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Called in for an early dinner. It was already quite busy but we were found a table quite quickly. It is a charming, well-presented pub and has retained some old world charm. It is part ofd the Chef and Brewer chain, so you can be assured of a good choice of food, although fairly straightforward pub-grub. We especially enjoyed our garlic mushroom starter which came with a creamy / cheesey sauce. The Sheperd's Pie was a bit weird ... a lamb shank stuck in a pie dish with a potato topping. But plenty meant on the bone and very tasty

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Patric D . 2024-04-26

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Great visit & well looked after by Ryan & Jack, despite power outage that morning they really pulled out all the stops to make our visit a complete success with excellent food as well, well done to you all!!!

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Richard J . 2024-04-26

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I'm not sure why some reviews are bad, they maybe had staffing issues at the time as we had a party of 15 for lunch after our dad's funeral and had no issues whatsoever. The food was hot and tasty, reasonably priced, and the staff very attentive. We even had a cookie for dad brought to us by Sandra to celebrate dad. (Sandra will know the meaning of this to us). This was a very positive experience at a very emotional time and we thank all the staff for making it so. We will definitely visit again.

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Flyer563574 . 2024-04-25

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waited over an hour for the food to arrive potato wedges were burnt asked for chips instead. no apology from the manager instead she finished her shift went home never bothered to come back to the table to see us after we asked for her. Will never step inside the place again

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Ian W . 2024-04-22

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I’d just like to mention how lovely this restaurant is, the food, variety of drinks, real ales, and much more, the staff were amazing, if I may mention, Sandra,Chloé,Leah were amazing, so warm and friendly, attentive, nothing is to much trouble, the food was amazing, well done to all. X

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Ida H . 2024-04-22

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They must have had an 'off day'. Took an hour for food to arrive and when it did it was cold. Normally excellent service and exceptional food. I was disappointed with my meal that was only just warm when it arrived. My partners chips were cold but he ate them anyway. I had a pudding to cheer myself up and have to say that was excellent (and hot).

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Ade O . 2024-04-22

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Have been coming here for years and always had a lovely meal. But this time you could tell it’s gone downhill. The prices have shot up £26 for a lamb chop ridiculous. I ordered the cheese toastie with about 5 chips, the toastie was soggy and oily and tiny wouldn’t order that again. Other members of my family said the same. Sorry but we won’t be visiting again and it’s a shame as my late husband and I enjoyed so many lovely meals here.

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princessmitzixx . 2024-04-13

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The place is nice enough with a decent atmosphere. Dogs are allowed in. Decent choice of beers. The big downfall is the food! Frozen chips and the fish was pretty dry. Expensive considering the poor quality.

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john f . 2024-04-07

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I’ve recently moved here and this is now my local pub. Great tasty food, excellent beer and friendly staff Well done! Keep up the good work 👍

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Paul W . 2024-04-05

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We were a little dubious about how the service and food would be over a busy Easter Weekend however, I have to say, the team here did not disappoint. We have now been here a few times but each time we have been the food has fab including the breakfasts. The team are really attentive, friendly and professional. Sandra the GM goes out of her way to make every table feel welcome. It’s one of our new go to places. PS: sorry we were too hungry to bother taking pics of our mains 😂

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MarlaN000 . 2024-03-31

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A very pleasant lunchtime with friends. We tried the new lunch menu and it was both good value and decent quality (see photos). My draught diet coke was very sweet, but I don't drink it often so it might just be me ... Very few staff in evidence, but we were served promptly and with a pleasant manner at the bar. We will definitely be back.

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1203Simon . 2024-03-29

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Had great time with very attentive and happy staff who checked we were ok with everything without being pushy or over the top. Order taken promptly again without being pushy and drinks served promptly. Food served in good time and very edible and seemed “home cooked” and at a good price. Drinks good and flavoursome real ales.

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Paul M . 2024-03-28

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I definitely agree with BARFLY, the staff in this pub have no leader. It’s shocking how Greene king directors can let this happen. These are the type of staff you don’t want. You need to invite guests. The majority of the staff forget that they work in hospitality and what the word stands for. The man has never been barred, a well respected man from the community comes in for a drink after three years, and he still gets refused a drink. Disgusting Well said BARFLY

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artscam . 2024-03-25

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I am absolutely appalled by the Duty Manager Stefan. A male customer, would describe him as a bit older, but clearly knew a considerable number on people inside the pub who were all extremely welcoming and talking to him, went to get served at the bar. Clearly the duty manager is on a power trip and, clearly having a grievance towards the attention the customer was given - said “you haven’t been in for three years, I’m telling the staff not to serve you” and then walked off when simply asked why. He genuinely refused service and walked off like a petulant child having a tantrum about a customer he didn’t like coming in. This customer to my knowledge, isn’t barred or this would have been said. This appalling behaviour, in a trade which is struggling enough as it is, is a show of diabolical customer service and is clearly a power trip from someone wielding a position they shouldn’t have. Customers and regulars are the lifeblood of the pub trade, and every loss is another nail in the coffin. Unless major changes in staff and management comes soon, this place, which has been teetering on the edge of issues for years, will die in the view of local competition such as the other nearby Greene King pub and Woodside which welcomes everyone with open arms, and the Marstons pub Sacred Orchard; both of which are far more welcoming. Please - if you have any form of risk of facing a grievance from someone who shouldn’t be a manger - avoid this place like the plague!

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TheBarFlyProject . 2024-03-24

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Lovely pub, went for lunch with a friend. Was greeted and seated by Ryan who was very kind and attentive. Service was great and nothing was any trouble! Will be back :)

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Emily D . 2024-03-05

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Very pleasant atmosphere, friendly staff and excellent food. The pub is also dog friendly. The best chips I have eaten for years!

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geoffturner100 . 2023-11-25

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Absolutely love this pub/restaurant. Visited again yesterday with friends, food was delicious, highly recommend the chef's sharing board and the seafood grill. Great atmosphere and excellent service from all the staff especially Chloe who was extremely helpful. Definitely going back again very soon.

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Guide690918 . 2023-11-10

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I went here last night with a friend for dinner and drinks. The food was amazing, big thanks to the chefs. The girl on bar was friendly and chatty. Had a lovely chat with girl who came to check on our food too x

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37sammc . 2023-11-09

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The buffet catering for Mum's wake was perfect and plentiful. The venue was really lovely and all areas very clean. Everything went without a hitch. Staff very friendly and efficient. Thank you.

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fificatz68 . 2023-11-06

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Lovely friendly staff and food was amazing lovely cosy pub for a date night with my partner we realy enjoyed it

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GoPlaces44493109513 . 2023-11-05

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Stayed for a few night in September the food is average at best the young manger was rude and not very welcoming wouldnt go back there again

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DayTrip666409 . 2023-10-30

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I was welcomed on arrival, and selected a well-lit table in the spacious venue. I ordered from the bar from the extensive menu, and the food was well-cooked and tasty. The staff were friendly and helpful, but despite not being busy at all my meal took half an hour to be served. I will certainly call again when I am in the area. The entrance is near the traffic lights; turn off Middlewich Road

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William R . 2023-10-26

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Nice food friendly staff well worth a visit I would go back again if I was in the area. Good service

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chris69kidderminster . 2023-10-19

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Visited the Rising Sun on a Saturday for lunch with our family. The food was good, portion sizes were average but best of all was great service by Ryan.

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Wendleech1 . 2023-10-07

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Lovely meal at the rising sun today. Staff were friendly and attentive. Met up with a friend for a catch up and it was the perfect location. Not to busy, quiet but still enough people for an atmosphere. I had the lasagne and my friend who is a vegetarian chose the mushroom and ale pie. We chose here because of the great vegetarian options that they had available and we werent disappointed. Food and drinks arrive promptly and were perfect. Mention for Chloe, Ryan, Jack and Steve who look after us. Will definitely be back :)

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sarahaT7832GW . 2023-10-04

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A last minute decision to have lunch here - and very glad we did. The pub is really lovely and has a nice, cosy and peaceful atmosphere. We were shown to a table and given time to look at menus. We were served by two young waiters (Jack and Ryan). Our food came out in good time and was really good! I had the vegan mushroom pie which was cooked perfectly and my friend had the lasagne which looked amazing. We had no room for desserts, so maybe next time! We also had a good chat with a manager named Chloe, who was lovely. You have a great team and pub here. We will be back!

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hermionej887 . 2023-10-04

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Waited half an hour for a drink, 40 minutes for a starter and an hour for main course. Didn’t want a desert but wasn’t even asked. Not impressed. Certainly won’t be rushing back.

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Elizabeth B . 2023-10-01

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This pub is amazing. The food is beautiful they’ve got a great selection of beers, wine, spirits and gin. Popped in this evening and had the amazing steak and ale pie with mash and veg. It was beautiful The staff are brilliant, so friendly, always smiling keep up the good work 10 out of 10. Steve

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steve h . 2023-09-29

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Great food and really nice pub atmosphere. Customer service was brilliant and Stefan especially was lovely , super helpful nothing was too much trouble for him

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Trail156860 . 2023-09-28

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Excellent service and excellent food. Ryan made sure we had everything we needed. Would definitely recommend the chicken pie

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kyle m . 2023-09-23

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Well cooked delicious food. Our server was a lovely girl who was very considerate of my friend’s disability and went out of her way to help. I have previously brought my dog and found everyone dog friendly.

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sabina s . 2023-09-19

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I came here with friends to celebrate new business. The food was gorgeous, steak was exactly as wanted. Chefs are amazing. Had some lovely drinks, even had drinks made as required! Staff were very attentive and really friendly. Always smiling and welcoming. Sandra the manager...

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37sammc . 2023-09-16

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All I can say is 🤩 wow We booked our wedding lunch at this fantastic restaurant for 16 of us The food was exceptional all choose different mains…and cooked to our liking including the steak 🥩 The drinks were fabulous even catered for our guests...

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Vicky S . 2023-09-16

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A group of us came in for a couple of drinks but decided we wanted to have a bite to eat which the staff were more than happy to do even though they were very busy. We were served by Leah and her customer service...

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Tour66215308498 . 2023-09-16

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Came with my partner and her family for some dinner and it was one of the most delicious meals I have ever tasted. Got to be one of the best pubs around. Jack one of the managers was so lovely and had a great chat...

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Thomas C . 2023-09-16

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Amazing food, freshly prepared and cooked, would recommend to anyone. Staff are so lovely and friendly and make you feel so welcome. Doggy friendly too which is a bonus! One of the best pubs around. All clean and never seen a spec of dust! Hight...

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Lauren H . 2023-09-16

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The management team Jack and chloe were very helpful and knowledgeable when we wanted to know about the food menu. Happy to help as were the rest of the staff. Definitely recommend the Rising Sun 😊.

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2018ROB . 2023-09-16

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Great spot to eat during the summer months, when England has the good weather that is, service staff here have been great and super friendly, food here has been great time after time we have come, cannot fault the service or the price. The management...

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Nathan R . 2023-09-16

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Visited not so long ago for a quiet date night with my partner. We ordered starters which took a fair while to come but they tasted good, mains took even longer and was mediocre at best. The staff weren’t exactly attentive and barely looked at...

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Extravel497 . 2023-09-15

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Refuse to be dictated how to pay for lunch Cash less so won’t be using them again so it will soon be them that’s run out of Buisness Keep small Buisness alive Keep Cash

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Ivor B . 2023-09-14

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Not been in for a while and thought try a meal with my youngest daughter. Service for drinks/ordering slow one barmaid taking everyone orders and drinks. The toilets had several flys and so did the bar side restaurant which was annoying. Food was served in...

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Karl W . 2023-09-12

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Came for dinner with family just can't believe how it's gone down the pan. Not many in took them a while to take our order food came they had the pies pastry was hard overcooked I had lasagne which was OK we were going to...

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susanwilliamswilliam . 2023-09-12

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We arranged a surprise 80th birthday lunch at the Rising Sun, Sandra was really helpful before the day making the arrangements and also on the day setting up the area and ensuring the surprise went smoothly. Both Sandra and Chloe were attentive, the food was...

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SGregg44 . 2023-09-12

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Visited here on Sunday afternoon with my wife and 7yr old son. The service was spot on but the food could have been better. I had a trio of meat Sunday roast. Whilst the meat and veg was lovely, the roast potatoes and yorky pud...

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Steve M . 2023-09-11

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When I was at a Christmas dinner in the past, I had a wonderful feeling of a nice and family atmosphere, but unfortunately it was only one time. In June we went for dinner to celebrate our wedding anniversary, after arriving at the restaurant we...

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Dariusz S . 2023-09-10

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We visited The Rising Sun on my birthday with my wife and my closest friends on the 2nd September. The visit was exceptional. As the weather was perfect we were able to have our meal outside. This didn't affect the service in any way. The...

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AlanJenks1952 . 2023-09-09

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We ordered our food & waited nearly an hour for it to arrive even though it wasn't busy, my salmon was over cooked it was served with roast potatoes & spinach I got a tiny bit of wilted spinach & so did my friend, I...

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helenjI2938NO . 2023-09-04

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Fantastic menu and the food came our wonderfully prepared, and tastes amazing. One of the best burgers I have ever had. Staff are friendly and helpful and the pub is comfortable and welcoming.

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Tamsin H . 2023-09-02

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Appalling food,service and presentation. Table not wiped clean,food on the floor,the meals were awful. Went to bar to get drinks and ordered a Guinness and was asked where I was sitting as it takes time to settle. Was then told to return in a few...

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Graham K . 2023-08-16

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Lovely hot food nice to see different items on the menu Service was slow but it was because they were busy. Popular people eating outside due to mild weather. Very reasonable prices compared with other pubs and restaurants locally will certainly return. Went for lunch...

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carol2015880 . 2023-08-16

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Good food, well cooked and presented. Plenty of choice at different price levels, Good service. Will not go back as they do not accept cash. I am bristling with credit and debit cards, but as an older person I will not support any business that...

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William A . 2023-08-14

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This is the last time we will visit the Rising Sun UNTIL THEY ALLOW CASH AGAIN. It was our regular for many years. I told the barman they would lose customers if they go cashless - I hope they lose more and more until their...

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cjsb2017 . 2023-07-31

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Having been to the Rising Sun many times before and enjoyed the experience I cannot say the same for my last visit. Having asked if a table was free? to be answered by the line manager who shouted across the bar “no it’s booked very...

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Jane D . 2023-07-30

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Visited on a Wednesday evening as a group of 12.I have to say everything was excellent.Good food,great service and all with a smile.can’t remember names but you all did a great job. We will definitely be back.Thankyou

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pat n . 2023-07-27

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Once again I'm hearing stories from friends who visited your pub and discovered you only accept card only NO CASH !. I visited recently and due to this ridiculous policy I will not be returning, neither will my friends and family. A friend of mine...

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33glyns . 2023-07-21

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Went for lunch today 4 of us.The food was not to the standard you would accept for the price.My husband had the very small portion of Smothered chicken &bacon not worth the price.A fish and chip meal got returned overcooked and most of it was...

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Dotmarshhughes X . 2023-07-06

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Stefan made our visit for tea a very enjoyable experience 10/10 for service. The food was enjoyable. A lovely evening all round. Thank you Stefan and team

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Janet H . 2023-06-29

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We’ve never had a bad meal at this place, it is truly punching above its weight for what they charge. Had the Salmon Florentine today on the lunch menu and it was was unbelievable, restaurant quality!! Credit to the chefs, 10/10!!

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EllieH1300 . 2023-06-24

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What can I say this place has changed so much and isn’t the friendly place this used to be Ordered to special ciabatta’s and was overcharged spoke to general manager who apologised and refunded me without me inserting my card over 8 days and no...

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Ukdaytrippe . 2023-06-18

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Very dry food .rubber tasting vegetables. Undercooked pig in blanket. Poor quality meat at high price

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lyndajayne . 2023-06-05

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Visited yesterday evening, although I booked the wrong night this was quickly resolved and we received a very warm welcome from Steve along with Great service and the food was cooked perfectly. Sandra and her team work so hard to make sure everyone has a...

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L3989XEneilt . 2023-06-02

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Oh dear! This once lovely pub has gone to the wall....started with one very snotty manager marching off to show us a table after he was told there were 2 disabled people in our party who couldn't walk very fast. Said he would be along...

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Lesley W . 2023-05-28

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We use to be regulars at The Rising Sun. What has happened? It's so sad to see a once thriving pub producing such shoddy slow service and unacceptable food. The actual pub has also gone shabby with table and chairs old and wonky. Dirty worn...

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rose s . 2023-05-21

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This a quote from the Chef & Brewer Menus page on their website: "We’re all about offering hearty, great quality pub food and an irresistible pub experience for our guests."... What utter rubbish! My partner and I visited the pub on 17th May 2023 for...

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Robert D . 2023-05-18

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Second time in a week I’ve been for food and it never fails to be amazing. Food is delicious, stay are amazing and welcoming, and Chloe was very attentive

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Sami B . 2023-05-16

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Came here for a Sunday roast with a friend. It was gorgeous. Really tasty vegetables and tender beef. Roast potatoes were lovely too. Had chocolate brownie for pudding which was amazing. Staff were fabulous and attentive and great check backs. Especially Chloe and Jack. The...

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37sammc . 2023-05-14

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Lovely atmosphere, friendly staff, spotlessly clean, great food, service and great showmanship from one of the chefs who was making pizzas. Would highly recommend although the online menu did differ slightly and the price of the menu in the restaurant was more but the manager...

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bohemianbay . 2023-05-11

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Not been for years but not disappointed. The food was excellent, not too pricey. Very busy but service was quite quick.

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Susan E . 2023-05-10

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Excellent customer service!! Food outstanding!! Would highly recommend Sandra was fantastic even served us breakfast 5 mins after they stopped serving!! Definitely worth a visit, really friendly staff!! Thank you

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569moirac . 2023-05-06

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We ordered 2 meals one of which was a steak… It was the fattiest steak I’ve ever had the misfortune to order… the meal had to be returned as it was inedible… by the time the replacement turned up over 25 mins later, my partner...

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Keith T . 2023-05-04

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after our last visit in January , we noticed a vast difference in this last visit on the 29th April when the standards have seem to have gone downhill , , when arriving at 2pm with our family and a toddler we were shown to...

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david m . 2023-05-01

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We booked a table for 5.30, Friday evening. Didn’t seem busy inside but was quite a few people outside as it was sunny. Shown to table, lovely guy took drink orders and they came out quick. Ordered food and the wait wasn’t too bad. Mains...

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Sarah L . 2023-04-28

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We arrived 10 minutes before our booking and shown to our seats then we ordered our meal and drinks the person serving us was very good. But we then had to wait for over 45 minutes for our meal the food was OK but after...

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Patricia C . 2023-04-20

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Love going the sun it's our local. Went tonight for our tea. Georgia jack and a lovely young girl whose name I don't no I'm sorry didn't get her name. Well just have to say the dream team. So much time now a days slags...

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Joanne D . 2023-04-13

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I really do not understand how this pub has managed to obtain so many positive reviews here on Trip Advisor based on our experience. This was the first and last time we will be visiting the Rising Sun after experiencing one of the worst dining...

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J-K . 2023-04-10

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Hi Sandra, Jill and I just wanted to thank you and your team for making our anniversary celebrations very special. All our guest were very complimentary about both the food and service, so please pass on our thanks to the team. We recognise how difficult...

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Inspiration184555 . 2023-03-27

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Visited lunch time at The Rising Sun that in the past as always been a favourite place to eat. On this occasion I felt it fell short of it’s 5*. On arrival I asked if they had a table for 3 people, the reply “was...

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weekender48 . 2023-03-18

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Went here on 23/02 for a meal with my two sister in laws. Two of us had fish and chips and one had the steak pie, and it was amazing. The service was excellent and the atmosphere lovely. Please keep doing what you're doing.

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KatieB355 . 2023-02-26

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Long time customers of Rising Sun. Over the past few months, service has been awful and the new Manageress nowhere to be seen. We were starting to think we would have to find somewhere else to dine. However, on this occasion, service was spot on,...

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poshbird64 . 2023-02-05

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Long time customer, first review. I usually go every couple weeks for lunch and they're so accommodating with my weird food requests (swapping bread for broccoli/etc) and food is always delicious. Also do amazing cappuccino with lovely little free cookie! Highly recommend - staff are...

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Tenmatime667 . 2023-02-04

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Having wrote a review a few years ago only because the food was so terrible my husband and I went for lunch the other day all I can say is wow food is amazing staff are very welcoming and friendly and when I stated I...

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Unhappymum3 . 2023-02-03

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Popped for a Sunday Lunch 29th Jan 4.00 pm great surroundings and great service. Sunday roasts superb, drinks excellent and a friendly chat with the Landlady / Manager Sandra topped off a great afternoon, definitely a return trip planned….

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CreweFans . 2023-01-30

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Very busy tonight but can’t complain about the service we received after pre booking a table people were turning up & gobsmacked after being told there fully booked The food was great & service was great love this as it’s my local.

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wildcrewe . 2023-01-28

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I wish I had the same experience as those before me however felt as though the service was lackluster, the food mediocre, the manager incomprehensible. All bundled into one I generally wouldn’t recommend, tried numerous times recently and still not been able to get a...

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Extravel497 . 2023-01-26

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Just what I needed, time with my family and a lovely meal to top it off. Chloe and Jack were fantastic, friendly and attentive to our needs. Pate was just amazing, fish and chips to die for with mushy peas ofcourse and melt in your...

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Humph2020 . 2023-01-26

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We were not sure how we fit so much in our bellies until we realised it was because the food was so good! Wonderful meal served by wonderful staff, created by great kitchen staff.

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rubyd69 . 2023-01-25

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Carly was so helpful and lovely to me and my friends. Would recommend just for her. The food was unmatched. x

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xelaruby . 2023-01-22

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Me and my boyfriend recently came out for dinner at the Rising Sun , the food was spectacular and service was spot on. Special mention to Ben our server who was so attentive and we could tell he was working so hard delivering good service...

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Sherpa40209720755 . 2023-01-19

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Absolutely Beautiful Pub and Restaurant. The Staff are very, very attentive. The atmosphere is very Warm. Highly Recommended ⭐️⭐️⭐️⭐️⭐️

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B7723CWneilw . 2023-01-15

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Although one of a national brand, the food was of good quality, and reasonably priced. Staff were friendly, and efficient, and willing to adapt the menu.

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elwunp . 2023-01-15

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