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4.0

Based on 649 opinions finded in 1 websites

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Nº 431 in 856 in Sandwell

Nº 24 of 54 British in Sandwell

CUSTOMERS TALK ABOUT DISHES WITH..oldpotatoespuddingcookedchickenroastfishladyroundsteakcheesebaconpiemustpay
Score
OpinionsNoteTripAdvisor6494.0

comment_iconOpinions

This is a lovely pub , beautiful food, and great for get togethers, totally recommend ,we visit a least once a week, why not try Christmas lunch delicious 😋

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Tracey L . 2024-10-21

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We were greeted by a lovely lady called Aaliyah, very polite and friendly, great customer service. Food was beautiful too. Highly recommend 5*

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Rhonda M . 2024-10-05

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Good food and staff, Lorraine that served me for breakfast every morning was a credit to the restaurant, she couldn’t do enough for the customers, she made the effort to remember guests names and welcomed you every morning in a friendly manner, would eat here again just for how welcoming it felt.

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Charlie E . 2024-09-17

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Been a few times for lunch and found it to have good service and good food. Nice size portions and value for money. Decent selection of pub grub so happy to go again. Cheers

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Steve S . 2024-08-16

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Excellent Staff can’t do enough for you especially Lorraine and chef Steve. Lovely breakfast and evening meal. The pub is a little gem.

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mark . 2024-08-09

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The staff, including, Lorraine , Paris and Tom the chef couldn’t be faulted, friendliness and efficiency were at a premium

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Travel235591 . 2024-08-07

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Amazing breakfast and first class service from Lorraine and Tom the Chef. Great value for money and great customer experience.

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stevie g . 2024-08-06

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Stayed here for a business trip.. all the staff are brilliant can't do enough for you to make your stay very comfortable.. Especially Lorraine on at breakfast, very friendly and welcoming. she always had my breakfast ready to take to work every morning (best eggs around🤣)

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Brent C . 2024-07-28

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As always amazing service from Lauraine and the food was great. Alwayd a friendly environment. I highly recommend a visit.

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Iain H . 2024-06-02

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As always here staff were very friendly & helpful. It was a busy bank holiday lunchtime with a lot of young families. We went without a booking & they were very welcoming. Food was very good, haddock & chips that defeated both of us as ample portion! Only negative that as diabetics we asked for one of the mini desserts as the standard ones are quite large & far too much sugar. We were not allowed a smaller dessert as it comes on a different menu - so we had none. TT you are missing a trick here for us diabetics, or put on the dessert menu diabetic friendly choices please.

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Julie P . 2024-05-28

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Awful. Food dry and revolting. Service was non existent. Never again. It’s gone downhill. Used to be ok but the meal was terrible.

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rachel F . 2024-04-28

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Fantastic service from lorraine and her staff.. Hostess with the mostess!! Very professional and always has a welcoming smile..

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Heath G . 2024-04-20

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Great breakfast service from Lorraine- speedy and food nice as always. We come regularly with the children and always good when here

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Shannon M . 2024-04-19

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Ridgeacre is a great place to go for a drink & something to eat,plus its my local..some of the evening staff could smile a bit more tho & pretend they enjoy being there…😎🤷🏽‍♂️

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DekToria . 2024-03-08

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Had a lovely meal here today place was very clean and the staff was great as always our server today was Paris such a lovely girl always willing to have a laugh with us and make sure we was doing well and the food was brilliant Cooked by drew and Tom food was excellent guys many thanks to you all

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Ryan D . 2024-03-05

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Tonight the staff all went on there Christmas do, the cover staff aren't doing too bad but nothing on the actual staff, being greeted on arrival by the original staff is great, very attentive and hard working and lovely atmosphere, love to Vicky and all her team of people ❤️

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Anthony W . 2024-02-27

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Lovely warm setting and an even warmer welcome. Every member of staff we had contact with was extremely polite. Food was great (chef I’m told was Drew), and our server Lorraine was lovely. Would recommend The Ridgacre it’s much nicer than our local Table Table restaurant.

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RachelC3386 . 2024-02-26

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Food was cold & didn't look appetising, services was terrible & it wasn't very busy was a party of 10 and almost everyone's food was lukewarm. Very disappointed

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neil r . 2024-02-25

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Had a great time time at the ridgeacre great food and better staff hope to go back soon for another great night with friends

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Amy A . 2024-02-17

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I’m a traveling musician and love my steak but the majority of places no matter how much you stress how you like it cooked, they normally murder it, now today Jack absolutely nailed it, best I’ve had in a restaurant of this kind so thank you Jack. I have to add that Tammy was obviously the one who relayed my preference plus her service was absolutely impeccable, friendly and 110% efficient with a lovely smile to go with, thank you Tammy too! ❤️✌️

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Phill M . 2024-02-17

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It was fine fare and the service was excellent. Special thanks goes out to Lorraine, who was very cordial and nothing was too much trouble.

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Roving38608593842 . 2024-02-09

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Great place for a breakfast with the friends. Very accomodating and friendly server Lorraine (with a great taste in music) and Drew the chef cooks a mean sausage and eggs.

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David C . 2024-02-09

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Food was excelletly cooked by Drew and the service was fantastic and friendly from Lorraine. Would recommend the Breakfast to anyone.

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Iain H . 2024-02-09

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Pop in occasionally for a morning hot drink, nice atmosphere and great service. Lorraine is lovely, always got a smile and personal service

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Voyage66289986273 . 2024-02-09

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This is a place we use from time to time catching up with family. The welcome from the staff is second to none and Lauren who we have known for years looked after us during the evening. We did have a wait as the restaurant was extremely busy, but Lauren kept us topped up with drinks and conversation (she has a smile to light a room). When the food came it was of great standard and very warm, we also had dessert which again was delicious. Shout out to the kitchen Mike, Ste and Jack. Top Food. We shall be back again soon 🙂

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deborahsW3406RT . 2024-02-04

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The younge man who served us was kind caring helpfull He recognised my husband was struggling so took his time adjusted order to suite our needs

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Ruth H . 2024-02-03

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Very scrumptious and very fast food. Very friendly service from Lorraine and Mel. They were very funny. Would definitely recommend.

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Philip D . 2024-01-27

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Breakfast is great value for money Lorraine is extremely welcoming and friendly. Would recommend the Ridgeacre to anyone for a relaxing meal

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Steven L . 2024-01-12

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The Ridgeacre is such a friendly place to visit. As a previous review has stated, the Premier Inn next door is like our second home and stay here every other weekend on average so the beds are not strange! Also having the hotel as a...

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David007Midlands . 2023-12-31

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We booked here for a post Christmas family meal and had a great time. We were very quickly shown to our table and given time to look at the menus whilst we waited for all our party to arrive. It was busy but nice and...

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594margarete . 2023-12-31

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This hotel is like a home from home for us. We've been coming for years. I can't fault the hotel. But this review isn't about the hotel, it's about the adjoining bar The Ridgeacre. Despite most local bars closing at 11.00p.m. this bar shuts at...

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Lou M . 2023-12-28

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We stayed at the Premier Inn on site and had meals and breakfast at this table table. All of the staff were great, with special thanks to Vicky, Corey and Lorraine for their hard work and patience and treating us like the only customers even...

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sparkymarky413 . 2023-12-10

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I do not write reviews and the reason is I would not like to put a bad review on here and it cost someone their job!! However I have been coming to the ridge acre for a couple of years now and to me! A...

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markyjp84 . 2023-11-29

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Was served by a lad called Correy Must admit the service was excellent! Can't fault his customer service skills Food was amazing Will definitely be coming back

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Zara T . 2023-11-20

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Had a starter and main. Starter was luke warm and could have been dressed better. Roast turkey dinner had no flavour gravy was watery roast potatoes were not roasted seemed like deep fried. Ordered cauliflower cheese as side again this was just cauliflower with a...

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Lorraine F . 2023-11-19

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We had a lovley Sunday . Corrie greeted us and found us a table .service was great as was the food.we both opted for the Turkey, my wife had the sherry trifle, that she said was very nice. I opted for the Christmas pudding ,...

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j0nj0ej . 2023-11-19

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Food and atmosphere was good however the service was the best thing about our visit to Ridgeacre. Corey D was our server for our time there and couldn’t fault him. Will be back again if service is always this great!

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Chloe T . 2023-11-19

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Came for a drink with some friends to be welcomed by a barman which I believed was named Corey, honestly worst hospitality I’ve been in with someone like that being the face of the company, no smile, no nothing, so rude without realising it is...

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Gregory D . 2023-11-17

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It was a very quiet experience which for us was amazing we arrived at about 2:45 which seemed to be an ideal time to go as the lunchtime rush was over and the early dinner had not started. Our server Lorraine could not do enough...

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clairehV4089YE . 2023-10-26

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10 *. Our first time visiting, we were met by the lovely Lorraine. She identified my husband’s badge as having Alzheimer’s. She asked if we needed to sit in a quiet area, we did, not a problem and she also ensured the area around us...

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Em N . 2023-10-24

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Use this place all the time, the staff are amazing Tammy, Lauren, Vicky, Paris, Colby are the best. Highly recommend the Fajhita chicken burger comes with Chilli and chips. The new menu is ace. Just a great place, Lunch, Dinner or even breakfast. Well done...

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stevie g . 2023-10-18

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Food was delicious and our server (Corey D) was such a lovely and friendly young man. I’ve booked to go again, this time with 2 friends.

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E6704ILwendyb . 2023-09-29

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As always the meal, service and ambiance was excellent. Lorraine waited and Mikey was the chef. I have used this restaurant on many occasions and never once has the experience faltered from the highest levels. If the requirement is for quality food, cooked to perfection...

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Michael T . 2023-09-28

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Popped here for an afternoon drink and there was a slight problem with the gas so unfortunately they could only serve bottled drinks, Vicky and the staff couldn’t apologise enough but it wasn’t there fault and these things happen, so I thought I’d try the...

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50Tony . 2023-09-23

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From start to finish, Lorraine made our whole experience easy and relaxing. She was friendly, professional and very welcoming. The food was cooked so well and was extremely good value. It was hot, presented nicely and we honestly couldn't have asked for any more. The...

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liz88889 . 2023-09-23

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Firstly the restaurant itself was nicely spread out. Didn’t feel like we were sitting on the laps of the people on the next table. Food was excellent. The mixed grill was cooked to perfection and piping hot. The lasagne was extremely tasty. The two young...

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Gaynor W . 2023-09-23

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Great food. Vicky was awesome as well! Good locale, parking in front. Good steak, overall delicious food.

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Tuti L . 2023-09-15

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We ate here both nights we were staying in the adjacent Premier Inn. The food was great, but the staff really made it - thanks, Vicky and Tammy.

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Janet_Sarah . 2023-09-15

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Had another great night at Ridgeacre. Good food and drinks with amazing staff. The band The Teeze were on and made the night go with great music and entertainment. Thank you to all the staff that made the night

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David007Midlands . 2023-09-09

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We went for our mum's surprise 60th.the catered amazingly fir 42 of us for a meal. The staff could not fo enough for us and make the experience great and stress free. We were very well looked after and nothing was too much for them.

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Sarah T . 2023-08-19

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Went for birthday meal and had a fabulous time, Mel was amazing such a kind and courteous girl who made our time there great, food was amazing and cocktails 2 for ten pounds great value! And all in all birthday girls meal was free what...

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Nicola H . 2023-07-11

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Had the steak was nicely cooked, Great service by Mel and she makes a really good knickerbocker glory!!

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Kevin S . 2023-07-10

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Absolutely beautiful food! Both had smothering platter! Lorraine was absolutely amazing with us. She was honestly lovely and gave us a really good service!. We went to the Lewisham last week & the food was way better here!!

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Dannii A . 2023-07-07

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Such a lovely place. Very warm and welcoming staff went above and beyond to make sure time spent there was enjoyable. Clean place quick service food was very good and a reasonable price. Will come back again and again

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carlmX2013XQ . 2023-06-23

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Quick, friendly service. With good food. Although some of the starters seem to be a little on the expensive side for the portion size.

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russellt289 . 2023-06-21

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The ridgacre is a very friendly comfortable place to any meal (breakfast, lunch or dinner) , the staff are polite, friendly and always willing to go the extra mile even for the most awkward of customer, I am working away from home and have been...

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566MarkCurtis . 2023-06-20

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Having had a disappointing carvery meal for my father's 90th birthday in October, we thought we'd give it another try but on a Saturday and I'm really glad we did. We all had great tasty meals and no complaints from anyone ! 2 of us...

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Barbara A . 2023-06-19

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went for sunday lunch roast dinner usually exceptional but might be because its fathers day that we got frozen roast potatoes this cannot be good for business always proper roast but frozen on a sunday lucnch wont be back again

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martin f . 2023-06-18

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Had a really really lovely meal with family for fathers day it was my nan and grandads first time and they said it was a lovely meal that they have had. The staff are very professional and friendly will help with anything if you needed....

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Lauren F . 2023-06-18

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Excellent service and very professional and pleasant team . Definitely go again . Meal was prepared as per request

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Meena P . 2023-05-29

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I stopped at the premier inn next door and had breakfast and dinner all week and found all the staff great saying that sofie and tammie always had a warm smile time for a chat and went the extra mile would definately stop again and...

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FrequentFlier825226 . 2023-05-26

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Very happy with the service, especially the extra mile sofie went to make sure we were taken care of on our business trip . Would recommend

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Keith A . 2023-05-25

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Me & my family went for lunch its such a beautiful place the lady that waited on our table was lovely very polite & happy her name is paris the food was absolutely amazing we had starters main & pud the chefs name is jack...

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OnAir51375433472 . 2023-05-24

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Popped in for Sunday lunch with my wife on the spur of the moment after a bit of shopping, we both opted for a Beef Sunday lunch, and paid the extra £1 for the unlimited roasted potatoes and Yorkshire puddings The roasted potatoes and Yorkshire...

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Andy C . 2023-05-21

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Popped into The Ridgeacre tonight for dinner. We both had a wonderful meal and we’re very happy with the service and standard of the food and drink. We ordered the Peri Peri chicken and the beef lasagne. Both were very enjoyable. In fact I’d say...

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594margarete . 2023-05-12

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Came here for a former colleagues retirement meal. Food and service was excellent. Had one part of lounge to ourselves, had a lovely evening! Staff couldn’t have been any more attentive!

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patriciagP8725XF . 2023-05-07

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Lovely breakfast. Served by Lorraine who was very friendly and helpful. Would highly recommend a visit

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stevetS475QD . 2023-05-04

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Had a lovely Sunday lunch. Went with friends and all agreed food was lovely. Staff were pleasant and helpful, especially Melissa who served us. Will definitely be going back again soon.

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T689INmandys . 2023-04-30

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Came here today for a girls lunch out, was told about the 45 minute wait, we wasn't bothered by this we were too busy chatting and having a drink, food was lovely hot plenty of meat, beef gammon turkey and veg, they do vegetarian options...

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Emma S . 2023-04-30

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amazing service from Tammy the manager who was attentive, social, and absolutely made our break!! the food for dinner was beautiful and breakfast was fab also!!

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Joanne B . 2023-04-29

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The best poached eggs in the midlands and surrounding boroughs. I won’t say whether Annika’s or Drew’s were better but they were served eloquently and with a beaming smile by the lovely Lorraine.

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danimal03 . 2023-04-23

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Food was perfectly cooked, good portions, nice atmosphere to relax.friendly service,value for money, will be eating here again

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50Tony . 2023-04-16

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This place is a joke we entered and was kept waiting to be seen to at the desk for over 5 mins Once we were seated we were told we have run out of this that anyway shocked they had not have much at all...

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ramc268 . 2023-04-10

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Had 2 family meals out within a week here. Have set the place out brilliantly to comply with covid. Service quick. Food beautiful. Staff very friendly, welcoming & polite. Excellent team of staff inc Vicky, Tammy, Michaela, Corey, Lee, Alex, Donna just to mention a few. Excellent job, keep up the good work x

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G4997FOsandram . 2020-08-03

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We had a great evening here. The food was good and we could not fault anything. The staff were really friendly and attentive. We will definitely eat here again when we stay at the premier inn again

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humeybear . 2020-03-01

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Usually come with friends came back with the family love every time I come in here great food great atmosphere great staff

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Pauline_caffrey1960 . 2020-02-27

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Poped in today for a quick lunch.. food was lovely and staff very friendly will be back again what more could you want.

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OllyWeir . 2020-02-27

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Through no fault of their own there was a gas problem today so a microwave menu was on offer. Was given totally wrong order and when got correct meal it was tasteless. The side salad looked like it had literally been chucked on the plate. The blonde lady was lovely and very helpful when we asked to be moved. There was a stench of what we thought was a baby being changed in the eating area. It wasn’t that, there is a drainage problem in the loo. Why sit us there knowing the smell would be there. Will not be visiting again despite allowances for gas problem

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Farrview222 . 2020-02-25

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We came for a family meal of 20 recently. Nothing was too much trouble for the team. Food was lovely and we had no wait for food. We dropped balloons of in the day, and the amazing team set them all up for us. We had hired a mascot, and the person who was dressing up in it couldnt make the meal. Corey dressed up in the outfit for us and Made my sons night. If you want a beautiful meal, with lovely staff you need to go here.

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L910OBamyc . 2020-02-14

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Didn’t manage to get to mains as first starter (calamari) was not cooked and inedible. This was sent back to the kitchen, didn’t want to risk the same meal again so changed to chicken wings (what could go wrong?) they were frozen in the middle at which point the whole family left due to not risking the mains being as terrible as the starters.

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760richardu . 2020-01-26

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We went last night and were looked after very well by the staff. Unfortunately the food isn't brilliant. The luxury fish pie was quite hard to decipher what it contained. They don't do liquor coffees with Tia Marie which was strange.

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Ram C . 2020-01-12

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Visited for a family meal and we all had the festive menu. Food was delicious and piping hot. The service was excellent and he staff very helpful and friendly. Will definitely return.

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594margarete . 2019-12-31

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Bought my partner here for a meal. Fantastic food for an even better price. But the staff made the visit even better.. we were made to feel so welcome and we’re treated like kings and gueens.. really helpful and polite.. couldn’t of done anything better..

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Samantha B . 2019-12-31

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I visited here last week and thought nice place, so today I bought my family, I ordered our food which took nearly 35 mins considering they were quiet. I order halloumi fries which I had last week however this time the portion size was a lot less. I raised this with Corey(staff member) he took the plate away and bought it back and said it’s the right amount and then walked off. This was a joke as I had the same dish last week, sitting around I heard two other complaints about food - the service is poor and slow!!

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mainmanakh . 2019-12-30

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Had a lovely pre-Christmas meal here with all our family coming from all over the place. Right from ringing up and making a reservation the staff couldn't have been more helpful. We had the choice of 3 lovely menus, festive, Sunday and the main menu. All they asked for was our choices in advance which we emailed. They were accommodating when some of our party didn't turn up and checked we were pk throughout the meal. I had the festive turkey plus bailey profiteroles after which were divine. Others had the salmon, and the fake ale pie and the chicken forestiere. Everyone really enjoyed their meals and we had a lovely family get together. Throughly recommend.

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secretsketcher . 2019-12-23

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What a precarious experience. The restaurant had a beautifully festive, pleasant atmosphere. The staff were delightful. The other customers were respectful, pleasant and the climate was lovely. The toilets were immaculate. The dining tables were clean, the cutlery nicely and appropriately arranged.

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Troutman17 . 2019-12-16

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Love coming here just amazing food and staff Can’t wait to come back with the family Christmas party soon

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michaelabutler . 2019-12-16

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Brilliant atmosphere and the staff were a delight! I had the Chicken and Ribs Upgrade and it was some of the best food I've tasted! Will be coming here again! Cheers guys!

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ESeid97 . 2019-12-16

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Booked a table for 10 for a reunion of work colleagues.On entering the pub on a cold evening was met by a very warm and welcoming atmosphere and decor.Staff were friendly helpful and welcoming.We were shown our table and then given time at the bar for the rest of our group to arrive and have a drink.When seated, menus were promptly provided orders taken and hot food delivered in good time. Everyone enjoyed their food .Service was excellent and attentive.All in all a lovely evening,would definitely recommend.

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margaretbrown666 . 2019-12-03

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We were a group of 4 adults and 1 toddler. We were welcomed ok. When Meals arrived we were very disappointed. 1 meal was wrong and on the others the chips looked to have been cooked twice, very unappetising. My chicken and bacon were burnt. The toddlers chicken was very dry. We have eaten here before on several occasions with no complaints but not this time. Next time we meet up for a meal we shall go elsewhere.

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Symphony5 . 2019-11-09

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Came to see an old friend Robin who was very friendly. I Had a lovely time and was very welcomed, the food was excellent. I had the Sirloin steak made my Emma which was so nice! and my partners burger was still hot half way through eating, amazing!! The Desert was as good, triple brownie one of my favourites.

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Megan_alebon . 2019-11-08

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We sometimes meet here as a group of up to 10 are are always well recieved. I suppose it is a like like a more upmarket wetherspoons but is usually free of chavs! Staff are friendly and the spacious building has lots of separated seating areas for groups large and small. Prices are reasonable and service ususlly fast. Food is lot and tastly. There is a large free car park and you dont find that everywhere. We like the Ridgeacre!

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Keith M . 2019-10-28

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Food is lovely, my new favourite place to dine with my family. All staff work so hard to give the best experience! Well done to everyone!

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Lloyd19994 . 2019-10-21

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Once again popped back to the Ridgacre for a bite to eat, megan once again looked after me and my group, fantastic service, remembered my name too! All the staff are great, I feel like I'm becoming a regular.

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Lucygoosey099 . 2019-09-30

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Went for tea starters over cooked garlic mushrooms and chicken both hard , main course was ok except my daughter wanted breaded chicken burger but they only do grilled also her fries where hard , no sticky toffee pudding also we found the service slow not many people in so no excuse we won’t be visiting again

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Shazzypay . 2019-09-29

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No complaints with the food & most of the service, only slight gripe was our food bill was wrong 3 times (we’d purchased a meal deal through the premier inn & they couldn’t seem to work this out on the till). Food was great, restaurant clean & staff friendly so would come back here again.

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LearningToCamp . 2019-09-16

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We visited here as a family on a very busy Sunday, so we wasn't sure what to expect as we entered as there wasn't many tables left. However we were able to choose and was dealt with in a professional manner throughout our visit. The buffet selection and drinks were well stocked and topped up throughout and the cooked to order breakfast was perfect. Nothing was too much for the staff members even though they were so busy! We even asked for croissants and had them brought over freshly baked to our table by Alex, thank you and also to Vicky the covering manager. You were both fab and coped so well but reamained happy, friendly and helpful! :)

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ELP1978 . 2019-09-09

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Family Saturday lunch 4 adults 3 steaks and one chicken dish all enjoyed pleasing surroundings convenient for local tram station if you don’t want to drive.

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Grufflelafoo . 2019-09-08

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We stayed at the adjacent Premier Inn and dined here on the first night of our stay which was a Friday.

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Penelope_-_-_-_UK1 . 2019-09-03

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I went back to the Ridgacre last Wednesday and it was amazing as always staff are amazing food is always amazing nothing was to much of a fuss for them lovely day out with my family and the staff at The Ridgacre always make it better The management team is amazing see you all in a week ❤️

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Pauline_caffrey1960 . 2019-08-18

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British
outdoor_seating_192858takeaway_192858delivery_192858

Really great quality food, fresh and great selection of choices. The veggie burger is really nice with a great selection of salads and sauces. Chips are always great quality, cooked fresh and oil is exceptionally clean. Hubby had the mini fish and chips and was really happy with the meal. Would highly recommend.

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3.9

379 Opinions

location-icon492 Hagley Road West
British
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very fast quoted 50-70 minutes so we'll happy with that but the food felt old like it was re heated chicken was dry, fish was definitely re cooked as were the chips sorry we were very dissatisfied

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4.2

2298 Opinions

location-icon8 Hagley Road
British
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We enjoyed a lovely Christmas meal at The Dog with our friend. There was a varied selection on the Christmas menu to choose from with something to suit most tastes. To start, two of us choose the very tasty parsnip soup while the other had the prawn cocktail. For the main I had the vegetarian spinach and mushroom wellington and the others choose the turkey. The portions were generous but we all cleared our plates as everything tasted superb. Unfortunately, we didn't get to try the desserts as we were too full!