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3.6

Based on 3.218 opinions finded in 2 websites

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Nº 609 in 856 in Sandwell

Nº 36 of 54 British in Sandwell

CUSTOMERS TALK ABOUT DISHES WITH..cakepuddingcookedpiecoffeeburntsaladsteakchickencheesemustbaconfishladyround

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The food here is delicious, I had a steak sizzler and it was cooked to perfection, the staff are lovely and the manager can’t do enough to ensure the customers are looked after. The toilets are nice and clean too not like my previous visits

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Jackie S . 2024-10-23

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Visited Sunday and had a beautiful sunday lunch, staff were very attentive and catered to all our needs. My daughter has autism and the manager was very kind and considerate both whilst seating us and throughout our visit. My mother has a gluten allergy which was dealt with confidence. I would definetely recommend. Thank you

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rebecca j . 2024-10-21

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Very friendly atmosphere, every time I visit it just gets better and better. I’ve seen a big difference in the cleanliness of the pub recently with even the manager sweeping the floors. Food is always hot and tasty and the staff are all amazing

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bob . 2024-10-14

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Amazing service, Craig, Connor and Becky was absolutely amazing. I couldn't ask for a better service. I would recommend the interceptor to anyone. 10/10 would recommend.

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JordLeigh T . 2024-10-09

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We food was good and saff was helping and friendly and food was good was well the saff helpful when you ask Anything and clean and tired

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Susan P . 2024-10-06

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We enjoyed our lovely meal on the £6 Wednesday offer. Craig was lovey making our meal meal verry enjoyable!

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Amelia Welcome . 2024-09-11

MORE AT Google

Lovely food. Great service from Sam. Great value for money.

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K Cadman . 2024-09-11

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Good service, pleasant staff and nice food

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Jade Cooper . 2024-09-10

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Food was really nice and good service all round. Forgot a garlic bread but got it when asked

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Gary . 2024-09-07

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Staff were friendly and service was swift. Food was fine for the price

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Craig Lockley . 2024-09-07

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Food came quick. Good priced Service was excellent.

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Aaliyah Smith . 2024-09-07

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Enjoyed our food also incredible staff service thank you 😊

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sarah wood . 2024-09-07

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Brilliant food thanks to serving staff and kitchen staff

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luke poulton . 2024-09-05

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Had a great time and great food also very good service

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Helen Lones . 2024-08-31

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Thank you to Kyle, Sam, Joe and Ray.

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Rayano Haynes . 2024-08-31

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Had a wonderful time here today, the girls behind the bar were incredibly helpful and in great spirits and Sam was amazing with our ‘brunch’

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James McCallum . 2024-08-31

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Came here last week and the food was lovely, was served by Anaiya who was very polite and helpful. Pub very clean and staff are always welcoming

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Theresa S . 2024-08-25

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Very friendly pub, food was good and Vicky was superb

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Tom Clarkson . 2024-08-24

MORE AT Google

Had a great experience at the Interceptor today, food came out hot and quicker than expected. Stopped in whilst shopping to friendly bar staff, didn’t catch the name but ginger hair. Will definitely be back

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Heather Roy . 2024-08-24

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Just had 4 meals for £15, can’t believe how good it was. The pub was extremely busy and we only waited 20 minutes for our food 👍

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Rachael P . 2024-08-23

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Lovely place for a meal after shopping. Staff are always friendly and Happy to help when needed. My salmon pasta salad was delicious.

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Tammy M . 2024-08-23

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Cashier behind the bar was very friendly ans helpful.o

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Bacon Dragon . 2024-08-23

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Lovely service and staff. Special thanks to Sam 🙂we had a great time and nice food

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Ibolya Iván . 2024-08-22

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Came in for a few drinks with work friends. I was served by Nay at the bar. She was very lovely and friendly. She couldn’t be more helpful when I was struggling to decide what to order for pudding. 10/10 customer service from her :)

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Charlie Cooke . 2024-08-18

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Come here a few times a year to meet up with friends. The staff have always been pleasant and polite. Food is lovely we can relax and chat whilst catching up.

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joanne white . 2024-08-17

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Great food. Good customer service

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Daz Walton . 2024-08-17

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We had Sam today and he was amazing with his help and recommendations :) thank you sam

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Taylor Reeves . 2024-08-17

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Brilliant staff very good customer service RAY MEGAN and SAM

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Richard Jones . 2024-08-17

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Just got back from a truly awful experience here. Quiet pub, but an hour wait for food after ordering. Steak that's gone beyond food to becoming part of a deconstructed leather jacket. Inedible salad made with the scrapings from the back of a fridge drawer. Mash that had a deeper connection with window putty than potato. And an (un)sizzling plate loaded with peppers with that just-defrosted freshness you only normally get from leaving your freezer door ajar overnight. Don't know why we tried again after last time. Shan't again. Four years ago: It's not the first time we've had bad service here. But, it was quiet and we were hungry. Still, we waited 20 mins in a queue at the bar to be told they don't have a kids' pasta dish. So, trudged back to my table to ask kids for alternative. They wanted Mac and Cheese. Went back to till. Asked for Mac and Cheese. They don't have that. Apparently, they didn't have grated cheese. Then, they checked whether they had sliced cheese even. They didn't. Their menu is probably 50% reliant on cheese. To run out of cheese in any pub in West Brom is sacrilege. After 40 mins of toing and froing and consoling 2 tired, hungry toddlers, we abandoned. Rubbish.

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Daniel Whittaker . 2024-08-16

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Sam was an absolute delight, asked us how our food was and was more than happy to go the extra mile for any request. Thanks Sam!

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Verksies V . 2024-08-16

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Customer service was very good, keep up the good work

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Stephanie McLean . 2024-08-16

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The food was absolutely amazing and the atmosphere was lovely,not loud at all on a Thursday night.But our waiter Sam was lovely and checking in on us all the time and asking if we were OK or did we need anything so tonight meal was absolutely amazing.

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Charlie Rilett-Malborn . 2024-08-15

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I loved everything about it the staff where absolutely amazing and pleasant

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Clair Evans . 2024-08-15

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Staff are friendly but tables are so sticky. One of the barmaids didn’t acknowledge us when bringing a drink over. Tables need to cleaned properly. They’re so sticky that it hurts to lift your arms off the table. Yeah you’re probably thinking don’t put your arms there then well it shouldn’t be an issue in the first place. I know it’s the 6 week’s holiday but that shouldn’t be used as an excuse for dirty tables.

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Sophie M . 2024-08-14

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It's OK before 12 forget it after if you just after a drink. Your waiting in line with people ordering food they need someone on the bar area all the time. Plus a bit over price but it is on the town senter

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Stuart Hadley . 2024-08-13

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Nice hot food,lovely staff :) Thank you

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Sheridan Arlington . 2024-08-12

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Thanks to the chefs Taylor and Dave, the food was amazing. We had the cheeseburger quesadilla, it was delicious and was such good value for money. And we had the offer on the childrens meals, making it so affordable for our family. Big thanks to Sam too for being a wonderful host.

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tina chamberlain . 2024-08-12

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The waiters here are always super kind and their daily meal deals are always worth the price. I've come before and will be coming again!

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Alexander Auvermann . 2024-08-12

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Served the food really quick and the staff were brilliant with the kids. Ideal place gor a quick bite to eat.

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Samantha Halliday . 2024-08-11

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The food was very good. Sam service friendly, polite and professional.

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James Onions . 2024-08-10

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Great atmosphere, our server Anaiya was particularly helpful & friendly.

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Leon Jones . 2024-08-10

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So me and my family went in for food the staff was so friendly and the food was great will definitely be returning

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Tara wright . 2024-08-09

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Sam served us at the bar. Food was lovely. BOGOF burgers were great prices

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Chloe Statham . 2024-08-09

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Popped in here for breakfast and was pleasantly surprised they did a Mega. Service was happy and was swift and the food was great. Good value for £10 cappuccino and an extra large brekky. New fave now when I’m in town!

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Henry Singh . 2024-08-09

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The food was great the sever was kid and welcome and the area clean i truly enjoyed my time dinning here

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Diego Celestine . 2024-08-09

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Service is great! Nice ambiance. Sam is very welcoming. Delicious & freshly prepared breakfast by Chef Taylor & Vic. 🤩👍🏻

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Beverly Lim . 2024-08-07

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Lovely breakfast. Really quiet on a morning compared to lunch/dinner time! ☺️

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Cherelle Poole . 2024-08-05

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Dave and Ray the chiefs are excellent at their work and staff very friendly and helpful

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Mark Hopson . 2024-08-03

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Incredibly poor service. Not enough staff. One till taking both food and drinks orders leading to a long queue. Many people served after me and the adjacent tables received their food while we were waiting but no explanation for this was given when asked. Two other customers I met at the bar had refunds (one for missing parts of their order, the other cancelling due to how long it was taking). I was told it would be 45 minutes which was fine but an hour after that I asked for a refund and left. The kids were happy to have Greggs instead but it’s not easy to find GF food for me on the high street. The whole experience was very disappointing.

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Relax64170598951 . 2024-08-02

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Terrible food again here, the last time I came here the quality of food was poor but I thought we would give it another try, I'm sorry we did because the food was awfully and the service wasn't much better, the place needs a good clean aswell. Tables were dirty and just a general stale smell to the place. We spent over £60 for two of us and I expected it to be better.

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Mark Davies . 2024-08-02

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Excellent value for money very tasty table service by Sam was 5star and the chefs Hananh and Tammy prepared the food to high standard we all enjoyed our breakfasts

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Carys . 2024-07-27

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Wonderful service, very hot breakfast, thanks to Sam, korinne, tammy and everyone at the hungry horse

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Mikey Lane . 2024-07-26

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Thanks Becky, Sam and Tammy! The service was really great! We will be back!

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iamgorl98 . 2024-07-26

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Family friendly. Lovely staff. Sam was very welcoming and cheerful. BOF off Friday.

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Pamp Griff . 2024-07-26

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Had a lovely meal, service was of excellent standards, food was amazing, veggie lasagne was the nicest I’ve had at a pub. But mostly I want to shout out to our waiter Sam he was so lovely and friendly, and gave us an amazing service, will defiantly be back and please let him know how happy we was with him today, a credit to your team for sure. Me and my daughter have had a wonderful evening

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tara black . 2024-07-24

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Great breakfast and service. Sam is great and makes sure you are happy with your food!

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Mareesha Morris . 2024-07-24

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Food nice , tables were abit sticky.. needed a wipe. Cultery area needed a wipe too

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Cara Pratt . 2024-07-24

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Sam the waiter was very polite, great meal as always 👍

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adam cashmore . 2024-07-24

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Vicky is awesome great food and lovely company

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Karmah Boothe . 2024-07-23

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It was delicious and was hot and ready to go, the service was also very quick, the atmosphere also was very calming and nice, which gave us time to talk and eat at the same time not being too rowdy or too quite

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Jas Singh . 2024-07-21

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Sam was amazing with the service and communication. The food was delicious and happy with everything.

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Mandy Singh . 2024-07-21

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We came here for breakfast today and couldn’t have been happier with the service from Sam, he went above and beyond and was alway around if we needed him! The food was great as well, i had the mega breakfast and barely managed to finish it! Excellent all around 👌🏻

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Christian Hopkins . 2024-07-21

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Nice food , Great service , our waiter Sam top bloke , very helpful and pleasant . Great evening for my daughters birthday

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Alan Pratt . 2024-07-20

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Exellent service from Sam. Willing to help with any issues. Top lad!!

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Malachi Johnson . 2024-07-20

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All the staff were amazing especially lynn

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hybridangel1984 . 2024-07-19

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Nice place to grab food,food was good,service was good even though it was quite busy 5/5 will go again love the burger ring

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David Haynes . 2024-07-17

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Myself and my partner visited on Sunday 14th. I ordered the roast turkey dinner which promised a piled high plate of goodness and a side order of cauliflower cheese. What came was shockingly bad. A tea spoon of what tasted like powdered mash, a few frozen roast potatoes, cold veg and one piece of very poor quality turkey. The cauliflower cheese was also awful. I had 2 small mouthfuls and left the rest. I complained but just got an apology. Avoid this place like the plague.!!!

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Kim Brownhill . 2024-07-16

MORE AT Google

Have just visited the hungry horse in west bromwich at the new square shopping centre. We had food and drinks and the service was good both at the bar and table service. We were served by sam who was outstanding. He took the to speak and made our stay a pleasure.

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Louise Baker . 2024-07-15

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The staff where great food was amazing very quick, excellent service I would definitely recommend.

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Stan Mutenure . 2024-07-15

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Sam was excellent catering for our needs. Food was good in both taste & value.

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Michelle George . 2024-07-15

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Sam is a really good waiter, very friendly and great service!

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Sophie Mansell . 2024-07-15

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Ordered 3 meal 2 came fine 3rd was cold floor walker soon put it right

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steve veale . 2024-07-14

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Food was OK but not as good as others, toilets a mess too.

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Ellen Evans . 2024-07-11

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I came here recently and i had the worst experience ever.First they didnt give me any plates , second my pasta was freezing cold and i also ordered a wrap there was nothing in the wrap except for my chicken .I also noticed the whole time i was there the table next yo ne was not cleaned at all, overall horrible experience would definitely not come back.

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Simran Kaur . 2024-07-09

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waited a long time for food, explained mushrooms and beans were cold and left due to being cold... oh ok was response 👌 🙄 not very good service

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Shellee5! . 2024-07-08

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Really enjoyed my food and was served by Sam he gave us the best dining experience friendly and he was very attentive. Will definitely be coming back.

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cassandra cole . 2024-07-08

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We had a lovely time, the service was excellent and Sam was very friendly

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Emma Keasey . 2024-07-06

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Had a lovely relaxed meal lunch time on Saturday. Although it was busy, it didn't feel crowded or too loud. Service was excellent, staff were friendly and attentive. We would come back again.

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Charlotte Elizabeth (Life Without Limits) . 2024-07-06

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Great staff great food fast service would recommend to anyone 10/10

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joe westwood . 2024-07-05

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Amazing service from sam great waiter and perfect to have a conversation with. Makes me feel welcome and wanted. Thank you Sam & everyone else x

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Deyal Higgs . 2024-07-05

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Food brilliant, Sam the server was exceptional. Thank you

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Matthew Mason . 2024-07-03

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Lovely steak & ale pie, decent portion and piping hot! Sam was really helpful and gave us a warm welcome and service

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Stella Meek . 2024-07-02

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Many thanks to Sam he been very helpful

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Ari . 2024-06-26

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Sam and Kayleigh were very helpful and an excellent service

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shaun pitchford . 2024-06-24

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Had lunch with my wife we both opted for the sizzler . Both steaks cooked to perfection .

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jonj0e . 2024-06-24

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Sam was cery attentive and helpful.

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Anita Pawlak . 2024-06-24

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Staff are all very friendly and helpful. Lovely atmosphere.

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Melanie Lawrence . 2024-06-24

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Excelent Restaurant, Good Food. Friendly and Professional Staff!

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Christian Kox . 2024-06-21

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Steak was undercoooked but apart from that was ok

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hocuspocus . 2024-06-21

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Over a great experience and friendly staff aways happy to help 😀 thank you for a great evening

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James Cowley . 2024-06-21

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Booked a table with me and some friends to have a nice catch up meal as I haven’t spoke to them in a while, the food was amazing, the bar staff are very friendly and their manager, Kyle was very friendly, I will definitely go back there

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Actutap . 2024-06-14

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My first time in the Interceptor for over two years, and I have to say it was very nice, and much improved. I recommend the Wednesday special curries, and my nephew had steak which he says was wonderful. Staff were very helpful too.

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Susan Lamb . 2024-06-12

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Great service by new member off staff behind the bar Kyle. Great place Great food I will come back to see a nice man Kyle x

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Angela Cartwright . 2024-06-10

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Amazing service by Kyle friendly and kind and shared an amazing conversation will be back

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Jacki Payne . 2024-06-10

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Great service and nice food good day out for the family was served by a new lad behind the bar I think his name was Kyle. Well done guys

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Glenn White . 2024-06-10

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The food is absolutely delicious and I love this recipe for dishes. Really love it!!!

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Nicki Hanson . 2024-06-09

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Tables where sticky and the floor was covered in food for the whole time we was sitting. Chairs are covered with dirt. It was quiet no more than 3 other groups siting. Toilets stinks and floors all sticky looks like nobody was cleaning for a while. I used as well baby changing/disabled toilet so baby changing table I clean before because it was so dirty, floors sticky and full of rubbish and wipes. Been second time here and nothing changed. Will not be going again.

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Egle Grabauskaite . 2024-06-07

MORE AT Google

Tables and floor were dirty. Smelt frowsy.

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Chan F . 2024-06-05

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Ordered using the GreenKing app. Could clearly see my drink order being displayed on the screen infront of the 2 bar staff with a counter. Reached 20minutes before I lost my patience and had to order at the bar. Lady was rude and didn't even apologise. No words were exchanged just a sour look like she had been biting a fresh lemon for the last 20 minutes.....maybe that's where all the lemonade went. Bad service would avoid in future

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Baljit Sroa . 2024-06-04

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Really friendly staffs and super tasty food!

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wenjing chen . 2024-06-01

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