The Richmond in Sefton

What a fantastic place to visit for food we booked up lunchtime on Thursday for that night and was so welcoming on the phone when booked due to we knew there was a quiz night later that night. On arrival I believe the waitress who answered the phone asked if I was 6pm booking and she showed us to our table. We ordered our food and drink at the bar and its a very clean and beautiful establishment and when was sitting there talking I see the chef put my order in to the pizza oven located at the side of the bar. The Pizza was value for money and fresh which is not really seen much now adays and my Girlfriend had the lamb and honestly everything was large portion and value for money. the Staff so friendly and welcoming and attentive and nothing was a problem. They also have a play area I believe at side of location for children in summertime. Well done and keep up the great work!!

Visited for a roast and wasn’t disappointed. Highly recommend if you want a Sunday lunch with good options for vegetarians as well as different meat options. All of the family enjoyed it , the staff are great and friendly and the decor is lovely. Can’t wait to visit for another meal

Drove past here around 4pm on a weekday so thought Id give it a try. Good disabled parking about 30 ft to the entrance. It was a find a table and order at the bar service but it wasn't busy yet Ordered the 2 courses and a drink for £21.45. ordered a pint of lager and for starters hot honey chicken and for main cheeseburger with bloody Mary sauce and chips. Amy the waitress was really friendly and brought over the cutlery and sauces. The place was nicely decorated and the outdoor space was great and had lots of tables and enclosed like shed type seating.The starter came out about 10 mins and was piping hot and the chicken was juicy and the sweet sauce wasn't too sweet. Even Amy said that was her favourite. the cheeseburger came out about 10 mins later and the burger was so juicy and the Lancashire cheese and bacon tasted great. Even the bloody Mary sauce was good and I found out it does have a tiny bit of alcohol in it but I couldn't taste it. I liked the menu also as it had dishes that weren't the usual fayre so to speak like Moroccan spiced chicken so will come again.

Visited for a Sunday lunch and I don’t think we would return here in a hurry. Extremely small portions, with only one slice of meat. The potatoes which I presume were supposed to be roasted looked anaemic. We weren’t expecting too much as we’ve been here before and just expected a cheap and cheerful meal, sadly it was neither of those things.

After our very poor breakfast at Dobbies I’m happy to say The Richmond served good quality tasty food at a good price with nice friendly staff.

Arrived to find the carvery had stopped a few months before. But you can order a Sunday lunch from the menu. It’s a shame as I like to pick which meat/veg/gravy I want. Ordered from the small plates menu, Stilton Garlic mushrooms and lemon, spring onion and herb fish cakes. I was sadly disappointed as the mushrooms lacked flavour and taste, not enough Stilton or garlic. The fish cakes were extremely bland and slightly over cooked, too much potato and not enough fish and lemon. Left very disappointed.

Had a lovely breakfast today. Great value for quality of food. Coffee tasty too! Staff ( Keira and Christina ) were so friendly and helpful. Will definitely be back . Thank you !

We went for a family meal for our 50th wedding anniversary. The food and service were excellent. We were a large party of 14 and nothing was too much trouble. The order was taken, no fuss and the food served with very little waiting. Everyone enjoyed it.

First time visiting. Food was incredible, fast service, piping hot food, huge portions, excellent value for money. Staff warm and welcoming. Had a wonderful time and will definitely be back.

Great food great service...attentive pleasant staff ...thank you Abby and michelle...a credit and asset to the pub...hank you so much...we will be back ...

Fantastic food as always, we attended for a special birthday and Emma , Michelle and staff couldn’t have made it any more special. From the lovely table to the fantastic service and delicious food. Remains one of our favourite places 😊

Great place for a quick lunch or dinner. Have visited couple of times for a meal in the past. Good choice of meals for dinner or lunch Including vegetarian Dogs welcome too.

Arrived to find the carvery had stopped a few months before. But you can order a Sunday lunch from the menu. It’s a shame as I like to pick which meat/veg/gravy I want. Ordered from the small plates menu, Stilton Garlic mushrooms and lemon, spring onion and herb fish cakes. I was sadly disappointed as the mushrooms lacked flavour and taste not enough Stilton or garlic. The fish cakes were extremely bland and slightly over cooked, too much potato and not enough fish and lemon.

Booked lunch on Christmas day for a family of party of 22 for 3.30pm. Was seated promptly but our starters came at 5pm. My starter was wild boar terrine - not nice, bread very stale. The roast beef main was very poor, the beef was ok but the sprouts were raw, the brocolli was a mush, yorkshire pudding rock hard - couldn't cut it , roast potatoes rock hard - again could hardly cut in to them, no pigs in blanket. We asked for more gravy which never came. The childrens' meals came last and we were told to be very careful of the very hot plates - why were they so hot for children?? whilst waiting for our starters my son bought drinks and put his pint down on the table - they had put a number of small tables together in a row to accommodate our party and covered them with paper tablecloths - this covered the uneven surface of the tables placed next to each other. Consequently my son had put his pint on the join of 2 tables which were not the same height ( hidden by the tablecloth) and it fell over pouring all over me, and the table. The waitress came over to clear it up and we explained why it had happened, she said she would give him a half pint!!! if this wasn't bad enough - considering we had been waiting by this point about an hour for food - which don't forget had been ordered weeks previously, they knew exactly what was ordered - she never replaced the drink. By the time I got my main course most of the party had finished. Put a real damper on what should of een a happy, family get together on Christmas day. We paid £69 each for adults ( 16 of us) so the Richmond took a lot of money of us for a very poor experience, would never go back.

I had a roast beef dinner, which was excellent, good portion size, very flavoursome. I really enjoyed it, with a great Yorkshire pudding . My husband had a small plate - lamb kofta & dirty fries with pulled beef brisket, he enjoyed them very much. The staff were very attentive. We had a great meal. Thanks

I organised a festive meal for a group of 20, which later turned into a group of 25. We had the best time! The staff were all brilliant and worked very hard. We had a fabulous meal, everything was piping hot and delicious. I'm very grateful, everything ran so smoothly and it was lovely start to Christmas. Very many thanks and best wishes to you all.

Stopped at the Richmond over the weekend for a catch up. We sat outside in one of the huts cause we had one of the world's bestest doggos with us ☺️ The outside area was clean and comfortable and the evening lights came on as we finished our hot drinks (I should have got a pic but was deep in conversation at this point lol) The huts actually stop a lot of the background noise from the road and provide an intimate space to talk. The seats are padded too and there was a bowl of water out for dobbie 🐶 I had a hot chocolate and it was tasty and bought to the table The salt and pepper chips where fit too 🙌☺️ the onions and chillies where fresh and crisp and the chips had just the right amount of seasoning But the stand out thing was the fab Craig's service when ordering. He was friendly and accommodating and went above and beyond. Its not a place I would have thought of to go for a coffee and snacks but the warm welcome extended and spot on drinks and food I definitely will now Obviously can't rate the proper menu as I only had chips and soft drinks but from service, ambiance and what I had the pleasure to enjoy... a solid 9/10 I'll be back to try the proper menu soon x

The staff are friendly and polite., the menu suites a wide range of taste palettes . My partner who is a vegetarian says the choice of vegetarian food, and tastes as it looks.. Cathie and I and Lily our little dog have always been made very welcome .

The worst breakfast It was cold first time so i advised about this and so they went to change and they claimed it was a fresh one and it wasn't It was warmed up in the microwave Never usually have any issues but bad chef today

We went for evening meal and the food was great! Service and staff were excellent……all the staff are so friendly and welcoming

Another great night out for a few beers and have a go at the quiz. The beer was great and the bar banter was fun as usual.The staff are trying hard to make the pub part of its community with different events and initiatives. Iits worth checking out if you've not been for a bit.

We called today for a carvery When we arrived. We noticed the car park had about 3 cars, Very unusual, we went inside to be told they don’t do carvery anymore. But do a plated roast ( no thanks I like to pick my veg).(...

Staff rude and obnoxious made us feel uncomfortable. Dismissive and rude. The bar staff who served us was awful with no customer service skills and spoke to us like we were school kids. The manager then took over the order who wasn’t too concerned about...

After losing my husband he always wanted to visit here but unfortunately we ran out of time before his untimely death my two families from Australia came for his funeral so we decided to visit here in loving memory of him food ok but we...

Back again for another lovely lunch. Compliments to the chef. Charming staff. See u again soon, Andy 'n Jan Leach.

What an awful place! Absolutely no atmosphere. Staff very " matter of fact". The food was disappointing to say the least,I had a 10" gammon steak with chips,peas,pineapple and CANNED mushrooms which taste absolutely vile,I mean,how hard is it to fry some fresh mushrooms?They take...

Lovely and welcoming with super friendly staff, I have been here a lot recently as this is my new local and I couldn’t be happier to have found such a lovely pub, the staff are all super lovely and the food is amazing especially the...

Very Disappointed. Asked how much meat free carvery was, surprised, same price as the carvery with meat, strange you charge more for extra meat, but do no reduce when no meat required! Had the standard Carvery, I got one and a half slices of meat...

My dad & stepmum recently held their wedding function here and everyone had a fantastic day! The food and service was fantastic, we really appreciate everything you did, Abbey was super in organising the various dietary requirements amongst the family too!! Thanks everyone at the...

I called in Sunday for a morning breakfast. I arrived 3 minutes early and was abruptly told they didn't open till 9am. I felt that I was in the way and wasn't wanted. I have noted a previous person has left a similar review. The...

Food was lovely..we all enjoyed our meals. Service was slow even though the place wasn't busy. Manager was very miserable and surly to customers and staff.

Another great night, great food ,pleasant helpful staff.great atmosphere...thank you Michelle and the team...Will be back....

Me n the missis called in for a spot of lunch. Pleasant outdoor seating and easy on the eye interior. Wife had house salad with Kofte meatballs which was very nice. I had flatbread with salad and Kofte which was gorgeous. Large selection of beers...

We celebrated my parents diamond wedding anniversary with a family buffet for 24 people in a separate area within the bar .Emma and all the staff were brilliant , they were very helpful and looked after us really well . The buffet was excellent ,...

Carvery not like no other, 12 pounds for three pieces of wafer thin gammon and compressed turkey. With the price of food and produce going up, it's clear that the Richmond are using cheaper produce. The selection of vegetables were very poor and just one...

We had a carvery meal there and it was all cold and the portions of meat were very mean. We arrived about 3pm for a late lunch and it was almost empty, so we were in and out in less than an hour,

Came in today for a Carvery with the Family and friends and it was lovely and great value for money, the staff were excellent and very attentive. The carvery was delicious and spoilt for choice! Definitely Recommend!!

Excellent food, quickly served by polite staff. Staff were very helpful with elaborating on any enquiries. Overall, great service and great food. We will definitely be back!!!

I have been to this pub several times over the last 6 months for a meal and a catch up with friends. We tend to visit late afternoon for an early evening tea and drinks Positives: The Richmond has a free carpark for patron use....

Been today for lunch on arrival told the carvery would be late opening which was OK on ordering order one meal from menu and carvery usually told that they would let us no when meal was done to go to carvery this was not done...

So first time i've been to this place in southport. The staff were lovely, really nice bar staff, young women with dark hair who was accommodating, we sat down pretty quick to eat, just me and my friend we had the pizza and two drinks...

Used to go here quite a bit in the past so thought book a table for Valentines night. Table was booked for 7pm arrived 6.45, sat down ordered meals at 7pm by 7.40 our meals still had not arrived asked waitress who was giving meals...

As a regular Holts pub user in Manchester and Southport I guess the issues with The Richmond are down to management? My latest visit based on past experiences here was as expected, poor! We were a party of 4, ordered our food 1 starter, 4...

I had won a Christmas facebook competition for a festive meal for 2. Unfortunately, I was unable to make it in to claim the prize before the end of the year. They were very happy to let me extend it into the New Year. We...

Enjoy quiz night, different type of quiz. Nice food. Recently had an event here and it was perfect own space and food really amazing for the low great price. Free room hire. Great thanks so much xx

Poor service, poor food, disappointing. Orderered triple chicken burger with bacon and onions. Came without bacon and onions. Reported this to manageress who brought said items separately ten minutes in. Apologised briefly and left. The rest of the food was average at best. Live locally...

Visited as a large party for a family birthday, cannot fault the service or the food. All meals were pre ordered from the festive menu, no problems with any of them, carvery was lovely and in all was good value. All staff were friendly and...

Went recently for my birthday and we had a meal. I had a mixed grill which comprised of steak, sausages, chicken breast, gammon with fried eggs, chips and peas. My wife had the all day breakfast. Everything was cooked very well. The service was very...

Waited 45 minutes for food to arrive, ordered cheese&onion pie with beans, it came with peas, waitress advised no cheese sauce, very dry from being heated up in microwave. I asked to change but no other options left on the menu. Asked for my money...

Myself and my colleagues met up here for our Christmas lunch. It was just overall a bit poor which is a shame as we have eaten here in the past and it was fine. I have since emailed a feedback form and heard nothing back....

We had a carvery , wish I had not 😞 no mash only be on sundays ?? Rock hard Yorkshire pudding & stuffing . Told a waitress but nothing was done , no free dessert . Would not go back . Not good leaving a...

I visited this restaurant on the 3rd November 2022 on Thursday evening with my friends, I have to say the service was very good and staff are polite too. Drinks are expensive are though but not problem. The food was excellent and the prices for...

Never had a carvery from here before, & throughly enjoyed it. Very surprised that there wasn't queues at the carvery deck with 8t being a Sunday. Nice relaxed atmosphere & staff all great. Defo be back.

Came in today for the kids Halloween party,it was so good,children absolutely loved it,Emma the host was amazing,so child friendly,made such an effort with the children and even joined the parents in also,food was including and juice which the children could have without asking,definitely will...

Amazing food Please thank your staff today from Me our whole experience from start to finish was exceptional. I used to work in hospitality in kitchens so I no how stressful it can be and also dealing with some rude customers. We don't get to...

Just had lunch at the Richmond. Very impressed with the food and the service. Good value. Staff very attentive and helpful. Manageress personally came over to our table on two occasions to check all ok with our food etc. Will definitely be coming back.

1hour 15 minute wait for the first of our parties meals to arrive (which we didn't mind so much, but not normally standard though when you've booked a table) had to ask for the last few meals some 20 minutes later. No topping on one...

Went for an occasion, there was over 15 of us. Pre booked our meals. Everyone of them was terrible. Cold, cheap tasting and just awful. No one complained as we didn’t want to ruin what was a special occasion. Won’t return. Very very expensive drinks....

I have had the carvery at The Richmond a number of times in the past, however today (11/09/22) I was very disappointed, The Yorkshires were very tough, the beef was in parts chewy, you seemed to be running out of items very quickly and they...

Food not up to scratch would not go again. After waiting forty five minutes which we accepted one of the dishes ordered was not correct sent it back and it took another 30 minutes to come back then it was dry and not eatable

Sunday Carvery 14/Aug/2022 Previously, been many times for Sunday Carvery and never disappointed. This time were met with all strange faces so don't know if it has changed hands. To start with, ordered glass of lemonade with ice and Lemon, for partner. Youngish blonde lady...

I've been here before and have always enjoyed the food so decided to take the family for a meal having seen the special deals they do. We went for the two course plus drink deal for £16.95 and were surprised to learn that virtually the...

Went here for the first time for tea tonight with my Mum and Dad. Friendly and professional service from staff and great food (I had the hanging chicken kebab and the Maltesers sundae which were both lovely). Highly recommended!!

We have recently held a staff party at the Richmond The function room is excellent for a private party This was a two course hot meal and a drink for 44 people. The staff were excellent handling all the orders and drinks with speed and...

Even on such a hot day (Sunday 14th August) we decided to go to the Richmond as it was my daughters birthday. She booked a table for 4 and as we had been there many times before and had excellent service and as it’s close...

Came here with my family after a day of shopping ordered 5 meals ,looked great on the menu but not great on the plate unfortunately Looked awful,barely any food and was cold Looked like a 5 year old had made it .definitely not worth the...

The hidden gem of this pub (besides the friendly staff) is the pizza. It has a proper in-house pizza oven, big pizza and two drinks for £12 what's not to love!

Great experience at the the Richmond for Father’s Day lunch Staff are excellent friendly and efficient , we all had great food at a great price the drinks where spot on all very tasty , I had the regular carvery It was delicious And other...

Good service, nice staff, terrible food. It should be possible to cut a piece of steak with a knife at least.

Have to say the food portions and presentation were appalling. We paid £13 for a beef skewer it had 4 pieces of beef and hardly any veg on it and half a bowl of chips. Quite disappointing and not worth the money will not go...

Really helpful and efficient staff, nothing is too much trouble and the food is excellent too! There are plenty of vegetarian options and the garlic mushrooms with stilton are a must when visiting the Richmond.

I contacted the Richmond after my visit via their fb page. . I did complain to the staff originally, but the young waitress just stared at me blankly as if to say “what do you want me to do about it” The message remained unread...

Maisy was so attentive and table service was so good, 5 stars for Patience would definitely visited again. Richmond is an amazing pud with a lot of options on the menus

Sunday roast as always was lovely, however 2 members of staff were particularly rude. The girl taking our order seemed distracted and almost as if I was interrupting her. I also asked a passing waitress if she could find out where one of our meals...

Came here for Sunday carvery I think they try hard but it all goes wrong. Plates are cold so for slow eaters food is cold in a few minutes Cheap beef with Gristle running through each slice, frozen roast spuds washed out sprouts, and even...

Took my 1 year old daughter to there kids Xmas party on Tuesday 21st with my sister and mum. The staff did a fab job, very friendly staff and good food. My little one had a lovely time dancing to all the songs. The manager...

Lovely night with quiz team for Christmas quiz and celebratory meal..There was a terrific atmosphere in the pub and our meals as usual were first rate " beautiful ". All the staff joined in with the seasonal banter and the award winning celar didn't let...

A huge thank you to all the staff for looking after us…we had a fantastic evening at the Christmas Quiz….the food and service was excellent! The atmosphere was great…..people were having a great night and doing it responsibly!

Fantastic friendly atmosphere. Staff are very helpful and welcoming, especially Olivia who was very helpful towards one of my parties particular dietary requirements

Very enjoyable Christmas Eve night with friends. Liv, our waitress was friendly and helpful. Hardly any wait for food, even though I asked certain things to be changed from what was on the menu. Highly recommended 5 stars.

Another great night at the Richmond. Atmosphere was joyful and friendly and really enjoyed the weekly quiz. We were taken to our reserved table and the polite helpful staff brought us our drinks. We were regularly checked on throughout the night to ensure we had everything we wanted. Very attentive staff.

We come here every week for the quiz, and sometimes in between to eat (as it’s our local) , the staff here are friendly happy always willing to chat to us, it’s a lovely atmosphere on the quiz night and always a laugh, a bonus also is that there is a curry and pint offer for less than a tenner, ! Food here is also very good and they have an extensive menu, which caters also for fussy eaters (kids) veggies and vegans! I’d recommend this place to anyone , in fact we’ve been coming here for years with grandkids as the kids menu is fab! We’ve had birthday teas here to for kids , and Sunday roasts . It’s a great pub

I hired the function room for a baby shower beginning of December. The manager was very accommodating as we had some vegan/vegetarian/dairy free eaters. The function room is a good size and they let us come in before hand to decorate the room how we...

Always great here. Would recommend to anyone. Came last night out my Grandparents and parents for tea and it was lovely. Great local, great food, fab staff.

we went in the pub on 17/12/2021 for a meal here ordered our food and we seated ourself and the person who looks after me in public places as im registered disabled mentally for p.t.s.d. and impulse control issue's ..anyway food came 35 min after ordering the mixed grill had grease on everything ...how when it is in its name a mixed GRILL not fried ? and the meats eg steak lamb where luke warm chips where frezzing and the sausage egg and black pudding was red hot .. the other meal we ordered was hot. so after 10 mins a servering staff came over asked if everything was okay ...i replied no and explained about the food ...they offered a replacement meal or money back which i said no thank you id rather just eat what i have and leave ..so the serving staff walked off then we noticed the chief stood at the carvery area staring at us shaking his head ...next thing another woman approached us saying ive heard there is a issue with your food ..i explained again and she again offered refund or meal replacement i refused both and said i just wish to be left alone to finish our meals ..on this the lady took offence that i didnt want anything apart from to be left alone .so she stood there again and explained that everything on the mixed grill is cooked in bit by bit not all together .and again she asked well do you want a refund or meal replacement i explained i do not want to wait another 35 mins for my food while the person with me ate there food and was half way through the meal.so on this the lady walked 3 steps away turned around again and asked "so you do not want a refund or new meal " on this my reply was " no i want to be left alone to eat the meal ive paid for in peace and not to be harrassed by staff for giving feed back and i just want to be left alone.on this a verbal hurricane occured from the lady "im not harassing you " i then explained whne i wish to be left alone and she will not leave our table where she had just stood over the table with her hands on our table to learn over to have a go at us with all her mouth germs pouring over our food on this the person i was with pushed her meal away as of the fact the lady had just stood over our food going for it .so as the lady would not leave i asked are you the manager yes she replied i took her photo then to prove who she is and how close she was while having a pop .on this she asked have you just took my photo yes i explained on this she said you are now barred please leave and never come back then she looked at the lady i was with and said you are also barred leave now and never come back ...well we would of left sooner but she was blocking the only exit we had from the seating area....SO BANNED FOR NOT WANTING A REPLACEMENT MEAL OR MONEY BACK AND JUST WISHING TO BE LEFT ALONE TO EAT THE MEAL WE RECEIVED WITHOUT HARRASMENT FOR GIVING FEED BACK "DO NOT GIVE FEED BACK TO THIS PLACE AS IF YOU HAVE NOT GOT TIME FOR A MEAL REPLACEMENT AND YOU DO NOT WANT THE HASSLE OF REFUNDS AND PEOPLE STAIRING ST YOU ...YOU GET BANNED FOR IT"im now seeking legal advise over the food i only ate my steak off and being charged 31 quid to get removed before being able to aet our meal and also this place needs to treat people with issues better as of now im looking into legal action for showing us up within the pub barring us wronly ad breaching disabled person laws on treatment of person with disability's oh and lets not forget the food we never got to eat at all or in peace

Went today with family for a 83rd birthday meal ( mother-in-law ) and what should have been a joyous occasion was marred by 2 of 8 meals came with extras... human hair in them..... The duty manager assured us all kitchen staff wore hair nets which means their hygiene measures are flawed as one meal came with hair under the gammon steak which had to have come from the kitchen An offer of a complimentary puddings were offered... the recipients of the offending meals were put off eating anything else there...... .and paying upfront before eating reduces your bargaining power to get a refund ( which wasn't offered) and if they had been more accommodating this review would have had a different outcome ... . oh and the soft drinks were overpriced... None of us will be returning there anytime soon.

We booked the table the night before on the phone but sadly it wasn’t noted however this was not a problem and a table was found. It was teatime Saturday evening and was quite busy initially. The soda fountain was out of order so there was a very limited and disappointing choice for soft drinks with no lemonade, soda or Diet Coke. We chose our food and it duly arrived, it was perfectly edible but the onion rings were cold but a fresh batch soon came that were hot. Desserts were okay but not terribly exciting.

It's been a lovely pub to visit over the years but lately seems short staffed. The same poor staff are always up till late and you can clearly tell they are tired and over worked. Hopefully the best staff will leave if it continues. Will be finding a different place to dine this autumn.

On Sunday we visited the Richmond in Southport it was a great experience , It was amazing the staff where very friendly and the food was very nice I had a pasta dish with noodles and salmon in a cream sauce with asparagus it was delightful washed down with holts bitter pint very nice indeed , my dad had chicken tikka with rice nan and popadoms all very good , my mum only wanted a starter so had crispy covers prawns with a dip she enjoyed them all It was also good to see the carvery which I will have next visit it was fresh and plenty full the meats looked lovely A credit to Michele and staff a great Experience clean and all good Thankyou

My hubby and I visited The Richmond. We were sat at our table by a lovely young woman, so lovely I had to give my hubby a good slap once she'd left the table. The food is delicious and the staff are polite and friendly.It was a lovely evening in such a romantic stylish setting. We both went home and made wonderful, passionate love. It was a wonderful way to celebrate our 60th wedding anniversary x Thank You

We had such a lovely evening at the Richmond. Ordered spicy beef pizza to share and a couple of sides. The food was delicious, freshly cooked and plentiful. The deputy Manager Mikey was ran off his feet due to staff shortages, he was serving drinks behind the bar, making pizza, waiting on tables ensuring everything was running smoothly and keeping customers happy-nothing was too much trouble - even though he was very busy, he was helpful and professional at all times. A great role model! The food and service is always first class at the Richmond. Would definitely recommend, also great value for money. Look forward to visiting again very soon .

Visited here with colleagues from work. Nice pub, friendly service though bit of a wait at the bar as only one girl serving even when a queue was forming? Food was lovely and plentiful. Will certainly go again with family

Over 15 of us booked and pre ordered a carvery. It was the worst carvery any of us had ever had. Some Food overcooked, most of it undercooked. Asked for fresh and came out just as bad. Meat fatty. In there for approx 3 hours, for our family get together, and glasses were not collected once. Was an embarrassment. Also no option of gluten free gravy, like there always used to be.

Came with my family for a carvery on a Friday evening. I would highly recommend . The chef Tom was excellent. Thank you for a lovely evening.

Party of 7 all with different tastes and needs and some very fussy! We all had amazing dinners and desserts ! Amazing customer service by all especially by Mikey who was fun, efficient, professional, friendly and an absolute star. Had us laughing and nothing was too much.Wont hesitate to return no matter the size of the party.

Party of 10 is always difficult for catering but they did superbly well. This is a pub selling pub food plus pizzas. It’s good wholesome food but it’s not pretentious and not a gastro pub. Portions are generous and tasty. We all enjoyed it even though we made a real problem for ourselves with the bill at the end!

After what seems like half a lifetime we are able to go out for a carvery and The Richmond was always one of our favourites - we had a really enjoyable a'la carte meal there last week but were on the wrong day for the carvery so we decided to come along today.We were met at the door immediately and taken to a spotlessly clean table. I was particularly interested in how they would deal with individuals getting their own food. They provide disposable gloves and hand gel, the heated pass is partially covered by glass so the risk of cross-infection is almost negligible. I was also very pleased to see the temperatures of the food - including the gravy - being checked regularly.Typical choice of meat; beef, gammon and turkey with a good choice of vegetables; roast & mashed potatoes, sweet potatoes, green beans, brussel sprouts, glazed carrots, cauliflower-cheese amongst others. All cooked well and we really enjoyed it.Apart from the food, the most important part of the experience is the atmosphere. The Richmond has comfortable surroundings and friendly attentive staff.There is a choice of seating including a soft seating area, a decked and covered outdoor area and a garden seating area. The usual male/female/disabled & changing facilities were spotlessly clean and contained hand gel.We thoroughly enjoyed our afternoon with them and will be regulars - just a shame we have to travel 10 miles to get here! Top marks for this place!

Best and biggest fish and chips we have ever had! Buttermilk chicken burger was amazing and all day breakfast was perfect.Lovely looking pub, very country-esque.Staff were very lovely especially Abbey who was so attentive and didn’t rush us at all. We will be back, probably the same time next week!

We spent the day in Southport and decided to visit, as we visited a while back (pre covid) and the food was really good… today it was like we had genuinely visited an entirely different place. Our food was delivered and the chicken on the skewers, along with the veg was bland, pale and literally looked like he hadn’t been fully cooked. The chips were awful and when I found a hair in my food, I couldn’t force myself to eat anymore - we ate what we did because we were starving as we had been out all day and we felt awkward complaining, until we were finally asked if we enjoyed it, to which we had to be honest.All in all, we won’t be returning - it was honestly terrible. There is clearly a reason they were so empty on a Sunday when a place like that should be busy.Such a shame too that the ‘manager’ didn’t even come to speak to us either about our experience/complaint.

We ordered a meal , a few pizza's and pub was average busy. we waited and waited, and after 45 mins we asked what had happened. We were told meal would be soon. Another 20 mins and we asked again, still no pizza. The most frustrating issue was people who came in after us had pizza;s quite quickly. We would expect the manager to talk to us as we were not happy but we had to chase, so we left.It is a shame as we have been going to this pub for many years. I think the leadership team need to have a think about customer satisfaction