The Richard Onslow in Waverley

I noticed that one of the few bad reviews here related to a visit on a Monday. We also visited on a Monday and were unimpressed. The food was at best mediocre and the service although friendly was amateurish. We will not be returning to The Richard Onslow.

3 night stay. 2nd visit. Great pub, delish food, moreish cocktails, homely rooms, and a friendly, professional team of staff who genuinely seem to love their job.

We randomly decided to eat here, and were not disappointed. Not wanting a heavy lunch we both opted for a starter each. I had the artichoke and almond option, my friend had the crabcakes. The portion sizes were more than enough, well presented and the food very tasty and well prepared. Staff were polite and helpful though the young lady that served us needs to smile if she's going to make it in the hospitality industry! It's not enough to be efficient. Thoroughly recommend.

We stayed at the Richard Onslow for 3 nights while we were at a local festival. There is free parking at the rear of the property, and access to the building is unlimited at night. Breakfast in the restaurant was good, and there is a lovely cafe a few doors away as an alternative. Staff are very friendly and accommodating and we were able to store a pint of milk in the fridge in the bar area. Last year we stayed in Room 1 in a newer part of the building, with a double bed, looking out onto a quiet High St. This year we stayed in room 4 with a king size bed, looking out onto a small flat roof above the kitchen. It was a quiet room in the old part of the hotel. It was very quaint with exposed beams, lime plastering, and a large bathroom with a roll top bath and a shower. The bed was great for my tall husband, but the steps up to the bathroom, and also the bedroom, were accessed by short doorways in which had padding attached to prevent injury. Tea/Coffee facilities, ironing board & iron, and a hair dryer. Both rooms are accessed by a staircase at the rear of the pub and access can be either via the front entrance, or from the rear through a courtyard The only negatives could be that there are no drawer units in the rooms so you have to live out of your bags (although there is a wardrobe to hang clothes). In room 4, although the bed was lovely, as we both have back problems, bending over to go down a step to the lobby to get to the bathroom was difficult. Internet reception was limited in room 4

We stayed 2 nights in Room 3. Super friendly and helpful staff, very clean room, nice décor. Beds a little hard, but still had a reasonable night's sleep. Breakfast was amazing. Great location. The noise from the pub was noticeable, but as our TV was on an outside wall we just turned the volume up and drowned out the loud chatter and music. No elevator, and room 3 has the bathroom on the mezzanine level (just mentioning if you have physical restrictions.)

Modern cafe/ restaurant vibe as well as being a pub. Pleasant atmosphere and friendly staff, local beers excellent and the food looked impressive

A very comfortable and pleasant stay for 3 nights. Looked after superbly by Camilla and her excellent team. Nothing was too much trouble for them. Amazing breakfast every morning. Large, comfortable room. Well done guys and thankyou.

My friends and I opted for two starters each rather than a main course. All were excellent and I particularly enjoyed the courgette and aubergine one. The wine was good and we all very much enjoyed our lunch together.

The menu was interesting and the food excellent. Staff were friendly and helpful. The service was exemplary as well. Highly recommend.

Excellent pub, stay here a lot. Food, service and accommodation are all excellent. Good value for money, definitely coming back.

Just personal comments on our choice of food - the terrine starter of parma ham and chicken was too dry and therefore quite difficult to eat. It was also accompanied by dry, very crispy toasted bread. It needed maybe a mayonnaise or some moisture! In contrast the mushroom and leek risotto was excellent - nicely presented and delicious.

Really good atmosphere, plenty of nice snug little areas to feel cosy and comfortable. Staff very professional, attentive and polite.

Excellent breakfast and we were really well looked after too - will be back!

Stayed here for one night before work the next day. Had dinner on the night that I was staying and found the food to be excellent. Very good vegetarian options well cooked and well presented. I would certainly like to visit their restaurant again when I'm not on business as it would have been nice to have sampled their drinks menu which looked very inviting. Gorgeous trifle dessert that tempted me into indulging and didn't regret it either. Stayed in room number 7. This is a single room with a double bed and was probably one of the most comfortable bed and pillows that I've experienced. Classy decor in the room and everything provided that the business traveller might need. One strange feature of the room though was the extremely low entry aperture into the bathroom. It really felt like being Alice in Alice in Wonderland after eating the cakes to make her small. Once through the aperture and standing up straight again, the bathroom is actually of normal size and well equipped with nice toiletries. Just be aware that someone of over 6ft might be challenged a bit just bending through.

Good food with seasonal menu changes and daily specials. Good wine list.

We both enjoyed one of the 'Special' dishes which was the smoked salmon fishcake with wilted spinach and poached egg. Would definitely have the same dish on another occasion with hopefully a slightly more runny egg! (just my personal choice!).

Stayed for 10 days on a business trip and the service was really good. Room cleaned up on a daily basis, friendly staff, good options for breakfast and lunch. I definitely recommend The Richard Onslow! It's in a central location in Cranleigh with takeaway options and a Sainsbury's/Co-op within walking distance.

If this is the best restaurant in Cranleigh then we're in trouble! At these prices the food should be much better than it was. Fish overcooked, with underseasoned potatoes and some rocket! Shepherds pie also underseasoned and bland. Deserts saved the day. I know sometimes Mondays is a bad day as the regualr chef in restaurants takes that day off - no idea if that is what happened here but this was poor.

The fish pie was dreadful. The mashed potato wS flavourless and dry, there was very little fish /seafood in it and virtually no sauce. The salad with it was just a few undresses lettuce leaves. Disgustingly poor for the price.

Fab Sunday roast! Pork and Beef both excellent. Sticky Toffee pud also a treat!

5 stars not enough! Spent 3 days here and I can’t be positive enough, the staff are the nicest we’ve encountered in an establishment, the food is excellent and the best pub food I’ve eaten. We made the mistake of going to Shere at the White Horse ( of Holiday fame) and the Sunday roast was nowhere near as good as here

Lovely pub, pleasant service - large group so quite difficult - well done all involved

Met up at the Richard Onslow for our monthly Boys' Night Out. The four of us were impressed. Service was exemplary. The fish pie (£21.50) was excellent - with King Prawn, Hake, Trout and Haddock – and my beef and ale pie was very good.. the rather dry filling was augmented by a jug of gravy which saved the day (£16.75). Served with beans. The dessert list was a delight. Three of us had the fantastic blueberry summer pudding (£8) - the best I've had in ages. And at the bar they serve Sheer Drop; one of my favourites. Altogether excellent. Recommended.

Sympathetically renovated pub with outdoor seating, indoor bar and a large, high-ceiling dining room. Serves a range of modern bistro food, British classics and roasts on Sundays. Very friendly service. The wrong side dish arrived at one point but this was sorted out quickly. Cauliflower cheese needs more cheese/sauce, otherwise food was all-round excellent. Family friendly and easy-going atmosphere.

Sad to say but the food was not great I couldn't fault the Burger however the fries were stone cold (give them their due they changed immediately) the Caesar side salad was shall we say a limp affair the leaf was wilted and soggy with a few crumbs of parmesan and the 2 slices of bread shall we say rock hard ( by this time I gave up and just didn't want to spoil the evening by sending more back) our friend vegetarian meal was half eaten when we asked she said no comment my wife salad was ok all in all considering the cost a very poor show personally wont be going back the following day I had a meal at a local Garden centre that knocked spots off this together with sticky tables (apparently this was as a result of the covid anti bac the tables are all due a re-varnish good effort for a response I thought!!) The staff were attentive however didn't really know what came with what

The staff were great, the meal was delicious, just perfect! and a lovely atmosphere, highly recommend 😊

The food was very good, fresh and tasty. Food service was rather slow in spite of the restaurant being very quiet. Table service from the staff was good. The ladies' toilets not working properly!

Overall, OK. Service good but table was very sticky and 2 out of 4 meals were poor.

Beautiful location charming old pub. Room very comfortable with all you could possibly need comfy bed shower and roll top bath and toiletries . Tea coffee water in good supply, hairdryer ironing board ,and fan( really great fun for that this weather). Friendly helpful service nothing too much trouble. Highly recommend

Dreadful lunch in Fathers Day. You can’t fault the staff but they are the best thing about the restaurant. My parents had a gammon roast that had seen better days. The gammon was dry and hard. We were told that nobody else had complained but maybe they didn’t get the last bits that should never had been served and should have been disposed of. My mums potatoes were full of black dots that already looked awful and not very appetising and parsnips were rock hard…there was nothing right these meals. Me and my husband picked seabass and it was awful. Nothing like the description on the menu. We discussed our issues and all that were offered was £40 off the menu and I still Had to pay £98 for lunches we couldn’t even eat. We were offered to bottles of ale to take away which I left. If I’d taken them it would have delivered the wrong message. It was an awful lunch and so considering it was a day to celebrate my dad we left feeling very disappointed.

We both had fish and chips. £17 and was probably one of the worst we’ve had. Overcooked peas, fish not nice (and weirdly severed upside down!), tartare sauce not tartare sauce - just some gherkins in mayonnaise. Told the staff, not much response unfortunately. A shame as it was my first time, I won’t rush back,

We had a weekend in Cranleigh for the first time and stayed at The Richard Onslow for two nights B&B and dinner etc . The establishment was really excellent from a suer comforatbe room with large en suite with private parking for the room directly by the rear door. The staff were really excellent engaging and with the service a great example of good engaging people. The quality of the Breakfast as well dinner again was really top notch - So a really enjoyable stay and we will definatley put The Richard Onslow on our reserve list and stay again. A very good 5 Star experience

For £16 not good value for money as may count the chips as give 2 stars went.for meail with friends it nice sunny day I order fish and chips was not impressed think count the chips for £16 well over price my friends meail so little on plate thay finish there meail before my arrival chef need not count the chips will not come again as give 2 stars

My friend was visiting me from Spain and she booked for us to stay at the Richard Onslow. Our room was awesome. Lovely twin with original beams , fab bathroom with roll top bathtub. Food was awesome. We had breakfast and dinner. Dinner was particularly great. Pork belly dish and cheese soufflé a must try. Staff in the restaurant were lovely. Thanks Michael, Len and Lucy for making our stay lovely. Richard onslow is a great base to go to Godalming and the Devils Puchbowl. Both lovely places to visit. Cranleigh itself is a lovely village with nice shops and coffee places.

Due to having no water in our area, we decided to make the best of it and have lunch out. It was a shot in the dark as I had not eaten at this pub before, but it turned out to be a great choice. We both enjoyed a very green and tasty broad bean, pea and spinach soup - a real vitamin blast and delicious with some artisan bread. I then opted for the roast beef, one of their standard roasts. Other options were free range pork or chicken and for veggies, a Veggie Wellington which looked superb. We did have a wait as the restaurant was busy, but the attentive staff and manager ensured we were kept informed and offered a free dessert as well. We were not in a rush and knew they would have been very busy due to the water situation locally. My roast was fantastic. Well done meat, as requested, although rare was available. Beautiful selection of vegetables including greens, leeks, parsnip, carrots and delicious roasties. An enormous Yorkshire pudding and luscious gravy made it even better. One of the best roasts I have eaten out. And even better, our lovely waitress offered me seconds of all the veg which I love. My husband chose a vegetarian curry which he said was very good, but wished he had gone for the roast option. We decided against dessert having had a big main course, but there were some excellent options including treacle tart. The food was lovely, service was friendly and efficient and we left very happy. Credit to the young front of house team - you were all excellent and of course the chef and their team for a lovely meal. We will be returning having enjoyed it all so much.

Lovely meal at the Richard Onslow. Food was great, as was service. Nice relaxed atmostphere, good range of beers. We will be back again

The service was superb and the whole experience very enjoyable. The only negative was that the lamb was very fatty and grisly. The rest of the meal was lovely, in particular in vegetables, and the sticky toffee pudding was delicious. We felt that the problem with the lamb was not the way it was cooked, but the cut of the meat and on mentioning it did receive sincere apologies, we will look forward to going again and would still recommend the pub, just will not have the lamb next time!

Fabulous Sunday roast! Wait for meal was a bit longer than usual, but was busy and well worth the wait anyway.

Lovely pub with lots of character, good choice of food and very friendly and helpful staff. Definitely recommend and will be returning.

Always a warm welcome, friendly staff, tasty food, cosy local. We had a really nice Valentine evening meal, the table setting was romantic. I look forward to our next visit.

I come in here for a coffee most days and the staff are all lovely. The décor is also great as are my coffees with free smarties, however, the food is such a disappointment. The fish finger sandwich or however it is ponced up on the menu was a joke, it made a McDonald fillet-of-fish look like Rick Stein had knocked it up by comparison! The location and the staff keep me coming back, but that is the third time I have been sorely disappointed by the food.

The food was delicious, the service great and very attentive to my cream intolerance, the atmosphere very festive and would definitely recommend.

An enjoyable lunch thank you. We appreciated more menu choices and some new dishes. Service very good.

Menu is smaller than previously. Disappointed a couple of dishes were not available. Would very much like to see more fish dishes and more starters, Whilst recognising there should be some vegan options the menu felt somewhat more biased towards vegan dishes.

We enjoyed two starters each as opposed to one starter and one main. They were all excellent and well presented. The girls serving us were friendly, smiley and very helpful and efficient. A very enjoyable lunch thank you.

The two young ladies serving were very smiley and helpful and were good at making eye contact.

There is always good food, drink and wonderful service

A little disappointing on this occasion with regard to the food. My daughter in law and I chose the sea bream special but the portion of fish was extremely small and therefore not good value for money. It was however quite tasty. My two grandchildren had the burger but this was dry and somewhat overcooked. The main girl serving and who took our order was good and smiley but maybe the second girl needs a little more training?

A family of 4 for lunch. All happy. We had burger, pork roll and soup, and cheese on sourdough with marmite onions. All were really good. Comprehensive menu from sandwiches to a full 3 courses menu.

Lovely meal for Mothers Day in the garden. The staff were attentive and friendly and the food was very tasty and beautifully presented although a little slow to arrive after ordering but well worth the wait! It was a bit chilly in the garden as under sun shades and still only March, so heaters would be good and blankets at the ready. Dress for comfort and warmth. In all, a great family get together and will definately be returning.

The food was fabulous. It was my Mum’s birthday meal and over the last few years she’s not been out to eat very much what with COVID and my Dad suffering a stroke. She thoroughly enjoyed herself and we truly appreciated the free dessert because it was her birthday. We will definitely be returning, thank you.

Lovely valentines meal great menu , great staff and very tasty food cocktail menu is also amazing no complaints , worth every minute of the 40 minute drive , will be back !!

Great food. Wonderful staff. We has the Sunday roasts, they were huge! The carrorts were over cooked and the potatoes raw. But then food was still lovely and I would go again.

My local and always good value and food high quality with wide choice

All the food was excellent. Service friendly as always.

Large spacious dining room allows for well spaced tables, and a sense of privacy. Well varied menu and wine list. Charming staff.

Consistently good food and service with a friendly welcome is what keeps us coming back.

Very good overall. Pub was very busy so waited a bit longer than usual but the food was excellent as usual.

My friend and I enjoyed a very pleasant lunch with excellent service, good food and wine. We both had the whitebait which was well cooked (not overdone as sometimes can happen). My friend very much enjoyed the camembert and I was equally pleased with the goats cheese and figs - great presentation too.

Excellent Sunday lunch. The service was exceptionally good and offering extra vegetables/trimmings half way through was a really nice touch.

I visited one week ago for lunch and the food and service were both exceptionally good. Yesterday (one week later) was not quite to the same excellent standard in that the service was not as slick and the food not as 'amazing' as the previous week.

Good food and presentation. Faultless hygiene & service.

Fabulous service, food 11/10 - specials amazing. Can’t wait to go back.

Well the good points are that they provide hot-water bottles and blankets for those dining outside (as we were). The staff are friendly and efficient, as you'd expect and require. The menu features dishes outside the scope of normal pub fayre. But, and this is where the negatives come in. Yes there are heaters in the poutside dining area but unless you're seated under one of them because of their location they're pretty much ineffective. Unless it's nice and warm (and it wasn't when we visited) it can make the food cool quite rapidly. We both had the same starters and mains. The baked Camembert was OK but nothing more (the Tunworth is far superior to that offered). We asked for duck to be medium but it was underdone to our taste. The chicory featured an over-enthusiastic use of orange which overwhelmed the chicory. It came with Delmonico potatoes (hooray, not chips) but the potatoes themselves were underdone and it waas heavy on the garlic (not mentioned on the menu). Desserts were again OK but nothing special. Overall the prices were 15-20% overpriced. So, would we return? Well the meal was OK but nothing more and given that it was marginally overpriced, that it was a 45 mile round trip and you had to pay for parking then I'm afriad we won't. This is the same review of mine that appears against the hotel listing for this establishment.

Lovely old British village pub with a good chef. The staff are great and friendly. Good for families, dates, children, business. Good all round.

It was nice to be back at the pub today. We had cycled with the club and wanted refreshments at the Richard Onslow. Great service, excellent Covid precautions in place and rapid service. We did not have time for food so no comment made but it was a very pleasant experience to enjoy a convivial drink with friends at a true British Pub. Well done to the team at The Richard Onslow. Glad you made it through the last lockdown to be ready for us!

Great atmosphere in the back garden, fully undercover with heaters. I was concerned when I saw the tables out the front as we had booked for a family meal but after being led into the back courtyard it was wonderful from start to finish

Today my husband ordered an egg and bacon sandwich and was told we only do a bacon one so after being told he could pay for an egg as an extra they produced a small baguette with one slice of bacon and a tiny egg. He ordered 2 as was with a friend and 2 teas which came in small pots so only one cup. Still hungry as portion so small 2 more baguettes and 2 more teas were ordered then,as it was so cold outside and tea going cold, a third 2 teas were ordered. The bill was £46! £23 a head! Yangaz next door do a breakfast sandwich on beautiful sourdough bread with 2 slices of bacon and 2 eggs and salad for £5.95 and a pot of tea that has at least 2.5 cups . It’s a total rip off at the Onslow!

Really good to be back. Nice staff, great beer (Shere Drop amongst others) and good (pretty full) menu with food well cooked. All in all (and compared to a few other covid restricted pubs we have been to) the staff have made a great effort and should be commended. Well done!

Cant believe the racism that I witness this evening, I was very saddened as a member of this community for the last 25 years that I suddenly had my eyes opened to the racism that exists within my surrey home. I will personally be complaining to the management about how a young black lad was treated just because of his colour, a lad that was traumatised. Official complaint logged with the police - do not go to this pub if you are an ethnic minority- they are racist. # Black Lives Matter

Excellent service, great staff and great food! Thank you!

A bottle of wine and nibbles were both lovely

Not a place I could recommend. The starter of Whitebait was I. Breadcrumbs straight out of the freezer into a deep fryer. Fillet steak was okay but the sauce very glutenous and thick, not at all what is should be and fir £26 was a disgrace! Vegetables came not as described to me as to what was ordered.Coffee was good but nothing else!Much better options around.

I have recently moved to the area and was checking out the local places to dine. The staff are really friendly and the food well there is no words as to how good it is. I had steak with chips but the star of my meal was the side of cauliflower cheese it is some of the best food I have ever had

We stayed for a night while visiting relatives nearby a few weeks ago, and had a meal in the restaurant. The room was lovely, very comfortable, thick fluffy towels, comfy bed. We really enjoyed dinner and breakfast and the Chef and team clearly have some skill in the kitchen. Some lovely touches like the pops of chilli in the smashed avocado and perfectly poached eggs. The wines were good, the welcome warm, and the tables well spaced out. The restaurant even had a nice busy buzz about it despite being nicely spaced out and Covid safe. We did have a problem with the boiler/hot water that night which was fixed as soon as the management became aware and dealt with with speed and a very good grace by the team. All in all we really enjoyed our stay and would definitely stay again. Thanks to you all.

We booked a table for 6 - 3 couples and the table offered was not at all acceptable - no spacing at all. Perhaps in fairness I should have told them when booking. They quickly moved us to a better table plan. However you would think they would take drink orders straight away. Same when we wanted repeat orders. Bit strange when we were seated right by the service desk! We had to ask them. Food was good and plentiful. Waitress was very pleasant but it seemed all the effort had to come from us.

Nice meal - small issue with food (nothing to do with the quality) that was rapidly and well dealt with by the manager. Good experience.

Great food and service. A fabulous place for a leisurely and relaxed lunch.

Birthday meal for family of 5. Great service as always. Very friendly. Also very quiet - only us and one other table.

A busy pub in the middle of Cranleigh which was extremely busy on a Tuesday night. The staff were friendly but it did seem that a few more were needed to help out as we had to wait quite a while for our meal. The tables were separated by screens but there was no temperature check on our arrival nor did the staff wear masks/visors. The food was good but not memorable and as a non meat eater I was not happy when the only fish dish (not covered in batter) wasn't available. I settled for the lobster mac which was fine but I needed a magnifying glass to find the lobster! Thankfully we ate out on the Government deal so the cost of our meal was reduced which was good as we have to say we found the dinner expensive for what we received. We don't live in the are so it is unlikely we will return but if we did live in Cranleigh we would probably return but wouldn't rush back!

Rude receptionist/host lady. Very good food.

This was our first lunch out for months and we were a little nervous. However, we were made to feel most welcome and comfortable, and any safety concerns we might have had were swiftly allayed. The food was wonderful too!

Visited as an eating outside experience in the back courtyard. Very disappointed. The table was by a smelly bin cubicle.We moved but still could smell the waste. The was an abandoned sainsburys trolly and piled up cardboard for recycling.Very poor steak for £20 ( £10 with Government deal thank Goodness ) sent 1st steak back while friend ate pretty dried up sea bass. ( overcooked) Shabby tables. What’s happening Richard Onslow. In these times would love to support but standards have certainly dropped and with the service it wasn’t top notch at all.

My first visit and if hadn’t been for the long long wait to take our orders I’d say I’ll be back because the food was goodSadly it took more than half an hour to take our order and only because I went to find a member of staff(who was actually eating) and asked if we could give someone our orderMenus arrived promptly and drinks too but that was it kids were left waiting far too long

Our first Sunday roast out this year and it was worth the wait, the food was great and the service from all the staff was friendly and efficient! Social distancing measures all in place but the atmosphere was still good!

Very well spaced out tables. Excellent service...BUT Myself, my son and his Godmother went for our first meal out in months. Fish was the speciality for Thursday, Friday and Saturday. We were there last Saturday 18th July 2020.I was dying for a piece of deep fried cod. My son ordered the lobster and our friend had the crab. The crab was excellent. The lobster was tough and definitely not worth £30. The dish looked as though it had been sitting around in the kitchen for ages: BUT the cod was the reason I've gone to the trouble of writing this review. It was the smallest portion of fried cod I have ever been served anywhere and it cost £15. It was unbelievable. The only reason I did not complain and send it back immediately was because I did not want to embarrass my dinner guests. I would seriously advise the management to see what on earth is going on in the kitchen. It totally ruined what would otherwise have been a lovely dinner.ps this is only the second restaurant review I have ever written.

Our first burger since lock down followed this week by fish and chips. The Richard Onslow team is offering a takeaway service for charity. The menu options are limited but feature everything we need after weeks of home cooked healthy food.Our steak burgers were excellent and the fish and chips really hot the spot. Tarte tatin for dessert was an added bonus.The case of 6 bottles of house wine (3 red/3 white) are also very good value.A little of what we need provided by an enthusiastic team doing their bit for charity. Maybe a Sunday Roast next week.

A lovely lunch with my daughter after a rather disappointing shopping trip in Guildford. The staff were so friendly and helpful and the food was excellent.

Had a lovely evening celebrating my birthday - fabulous food, culminating with a surprise birthday dessert at the end. Very nice surprise from The Richard Onslow. Will definitely bs back xx

Visited Cranleigh ( live in Horsham ) to do some shopping and made an impromptu visit to this pub / restaurant. We had walked by many times in the past, but never walked in ! I am glad we did this time. It was blowing a storm outside ( Ciara ) but inside was warm and very welcoming. We decided to stay and eat in the informal restaurant section. We were made to feel at home straight away. The service was first class without being overly attentive. The food selection was very good, although we opted for simple fish cakes and salads. It was value for money as well. Will definitely be back and not walk past next time. Even though the place can look busy from the high street facing windows, there are lots of tables in the pub area where you can also eat. First class team who deserve every success.

I had lunch here once before and this time my wife and I stayed over and had dinner, which was excellent. We had drinks in the bar before which was cosy, excellent lighting and good atmosphere. The lights in the restaurant should come down to match the bar, which would improve the dining experience for dinner. We order a Medrlot from Chile by the glass which surprisingly good for the price. We also enjoyed their selection of breakfast items was excellent & plentiful. The service was fast, I ordered a full English and everything was hot and perfectly cooked. My wife had Avocado on toast with poached egg and Chilli which she loved.

A very appetising menu, food good as was the service but please serve hot food on hot plates. It is inexcusable.

We were disappointed with the Sunday roast as we had read the description on the website and were really looking forward to it. The meal was very mediocre with tough meat being hidden under pools of lukewarm gravy. The pork came with good crackling but no apple sauce. In fact the beef and pork were treated the same with Yorkshire puddings on all plates. The service was friendly but intermittent with staff forgetting we were there. We would not recommend this restaurant and will not be returning ourselves.

Had 30 minutes to spare so had a quick drink in here. It is a lovely cosy pub in the centre of Cranleigh. As it is an old pub it's made up of a few little rooms, and we found a nice quiet place to sit. The dining room looked lovely so might return to eat sometime.

Party of 7 adults and 3 small children .. staff very helpful in altering table layout to accommodate pushchairs .. excellent menu choice .. very good standard of food .. good service .. would recommend.

We would like to thank Tom and Camilla and all the staff at The Richard Onslow for looking after us so well after our Wedding on the 5th of December.Despite it being Christmas Party season with a full restaurant at lunchtime, our two tables totally 26 adults and a baby were served efficiently and warmly. The food arrived promptly and was presented beautifully and piping hot. We were not hurried at any point despite the approaching evening service. We carried on our celebrations in the snug bar. Some of our guests stayed in the lovely rooms and enjoyed their stay. I cannot understand some of the reviews below as we are local and always find the food lovely.Thank you all!Alan and Suzanne Hill.

This is a great pub, run by enthusiasts. Best selection of real ales, fab food, fires, lovely people. Frequent organised dog walks with coffee and bacon baps and other nice events. Staying tonight - big but cosy room with a lovely bed and furnishings. Highly recommended.

Great reception , great service , great food , very enjoyable lunch .

I eat out almost everyday and have done so for the past forty years. To have a memorable meal in any venue is therefore something of an achievement. This establishment not only served something memorable but in fact historic. It was quite probably in my top five worst meals ever with the accolade of it being the most recent since the barren years of the 80s.Steak and chips and a Lamb burger were the culprits. The steak had the grey palour of a man with radiation sickness, the texture of a handrail of an Underground escalator and resisted the knife better than any stab vest sported in Brixton. The Lamb burger my companion tried was deemed to taste 'funny' and he certainly didn't have a clown in mind.I complained to the lovely waitress who said she would speak to the Manager. A while later she returned with aplomb and offered us complementary puddings. Now although I'm game I work on averages and the odds did not seem appealing.I paid the £45 bill and left. Beware.

I went with three friends for our first Christmas lunch of the Season to the Richard Onslow today. To say it was disappointing and that there is room for improvement is a massive understatement. We did in fact only go the Richard Onslow as our preferred choice was closed on a Monday. We enjoyed ourselves nonetheless as we enjoyed each other’s company, we had a good chat and stayed quite a while. None of that was due to the experience or ambience offered by The Richard Onslow. On arrival we were told that there was no fish and chips, as the fish delivery had not come today. Also that there was no slow cooked lamb as it was still cooking and would not be available until after 2p.m. We found that information acceptable and informative, although why they could not time the lamb which is on their special Christmas menu to be available for lunch is beyond me. We ordered our meals. After some time we were told that the two of us who had ordered the potted crab were to be disappointed as none was available, so we had to choose alternative starters. Sometime later we were told that there was only one portion of Hake and Bream available and other main courses would need to be chosen. Our server, Lauren was most apologetic about not knowing what was available and what was not and said she had asked the kitchen was and was not available she had not been properly informed. Eventually the starters were brought to the table, one was a wrong order which was left for us to eat if we wanted it. One of the starters was Dorset Charcuterie with Cornichons, the Charcuterie was served with the skin on. I did bring this up with the manager, Tom, who informed me that it was edible,and that the chef was the best they had ever had, whilst it may be edible, who would choose to eat it and what type of chef would serve it with skin on?