Based on 29 opinions finded in 1 websites
Based on 29 opinions finded in 1 websites
Opinions
Came here after reading good reviews. Likely that we will not return. Portion sizes were good, seasonal veg overcooked and under seasoned broccoli and cabbage, no carrots? Steak pie and chips, although steak pieces were tender presentation is key, the pie and chips were laced with a bucket load of gravy. A small jug would have suffice, less is more. Pastry was rock hard. Steak and onion sandwich was very odd, I get some onion, but adding white, red and spring onion, I could still taste it 3 days later! Friendly staff. There are better places to eat.
The_Travel_Family . 2024-09-12
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Very disappointing Sunday lunch. Starters were odd, smallest prawns I've ever seen in a prawn cocktail and the soup was so thick you could almost eat it with a knife and fork! Mains were also disappointing, meat was tender but tasteless, veg (broccoli, cabbage,carrots &swede) overcooked and underseasoned and odd tasting cauliflower cheese. Roast potatoes were almost cremated but Yorkshire pudding was great. We left most of the veg and didn't chance a dessert in case that was awful too. Staff were very pleasant and attentive and the cost was reasonable if the meal had been OK. Being a rather larger than average person I found the chairs very restricted and uncomfortable but there was not an alternative chair in the whole place. Needless to say we will not be making a return visit.
carolem493 . 2024-06-30
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We were diving north and just needed a bed for the night, but this place popped up in the location we needed so we gave it a go instead of a Travel Lodge. Great choice! Very close to the A1, loads of parking space, and it lives up to its logo “More than a place to sleep”. We got a lovely downstairs accessible room, with an excellent bathroom and an exceptionally comfy bed. In spite of being near quite a busy road it was very quiet overnight The staff were all very friendly and helpful. Dinner and breakfast were fine - not fine dining, but fine. Would definitely go there again, it is actually in Leeming but very close to the charming small market town of Bedale which is worth a visit.
Sally M . 2024-06-21
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A group of ladies went there for afternoon tea. It was amazing, really good choice of sandwiches on white or brown. All freshly made to everyone’s specific requests, Some other lovely homemade savouries plus home baked scones served with cream and jam. Also delicious home made cakes. Tea or coffee etc. They are happy to cater for specific diets such as diabetics and veggies. Well worth the price we paid and I’d definitely recommend. Thanks to Jan and the rest of the team, well done.
Joyeee . 2023-08-11
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Went for an evening meal with my wife, staff were friendly on our arrival. We both ordered soup to start which was more like a luke warm tasteless puree . We then had steak which was black and seemed as though it had been cooked previously, a McDonald's burger would look more appetising. The table was then completely cleared (including the vase of flowers) by an unsmiling , none speaking waitress. We waited and waited for the chance of a desert, but to no avail. A waitress eventually poked her headcroundvthe door so we gave up on desert and ordered coffees which eventually arrived but my American was no larger than a small espresso., which turned out to be a blessing in disguise as to be honest 2 grains of instant coffee and some hot water would have tasted better. I am still waiting for the chance of a desert, but maybe I was lucky not to get one. Will not be back and would not recommend to anyone.
pnrwake . 2023-08-05
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Visited here today for Sunday Dinner. We were not disappointed, it was delicious. Chef Jamie at his usual best. Table service was also attentive and professional. We will certainly be calling again.
Gabby . 2023-03-26
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My wife and I ate at The Reubens yesterday evening for her birthday after a recommendation and we are so happy we did. The staff are very helpful and friendly, the menu whilst not extensive (a plus in my book) covers most tastes. Our meals were first class, we couldn’t fault a single thing. We will certainly return but next time will stay too.
lerate . 2022-09-11
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Talking about eating here, not the hotel. It was perfectly fine, the food was reasonably priced, the service was good and the food was very tasty. Sort of place you would go, “I can’t be bothered to cook, let’s eat out”. Would happily eat here again.
michael E . 2022-05-15
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Been here several times and had wonderful service and delicious food every time, Love to come here for special occasions.
Catherine S . 2022-05-03
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I was really pleasantly surprised with the Reubens. The staff were all friendly and helpful, Malcolm the owner was an absolute star. The room was warm, clean and comfortable. The food was delicious and reasonably priced. I knew I wouldnt have time in the morning for breakfast so Malcolm had a marvellous packed lunch for me ready and waiting when I checked out, what a fab idea and greatfully received. I would wholeheartedly recommend the Reubens.
K66JOR . 2022-03-05
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5 star rating because you really get more than what you pay for. Clean, comfortable beds, new bathrooms, great food, good beer and very friendly staff. A number of friends and family were here i didn’t hear one complaint. Will definitely be back again when visiting family in the area.
andrewd560 . 2022-01-18
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Visited with my father, brother and adult son on 25th Nov. From the moment we arrived we could not fault the place. There is plenty of free parking. From the outside it looked lovely with the Christmas decorations. Check in was smooth and the rooms were immaculate. The bathroom was spotless and beds were very comfortable. Straight to the bar/restaurant where we remained for the evening. The whole place is beautifully appointed and extremely homely, from the main lounge, to the snug with sofas and the conservatory which was warm and didn’t suffer from poor acoustics like they sometimes can. It looked especially nice with the Christmas theme. Even the background music was good! The restaurant toilets were the cleanest I have ever seen in a provincial hotel. There was a fabulous range of drinks and food and we all enjoyed our meals which were reasonably priced. Breakfast was also difficult to fault. But a venue is only as good as it’s staff, and in this regard the Reubens didn’t disappoint either. Every member of staff we encountered was welcoming, friendly and efficient both on the evening and next morning at breakfast. Special mention must be reserved for Malcolm the manager though. He is one of life’s true characters, completely at the top of his game and he put the icing on the cake of what was an already excellent stay. Thank-you to Malcolm and all at the Reubens for a memorable stay. This family of seasoned travellers all agreed that this place is a hidden gem and none of us would hesitate to stay again. Keep doing what you’re doing and we hope to see you again.
MonkeyPop . 2021-12-01
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Came here to Leeming as that is our family name and found this amazing place walked in and was very surprised with what we found inside the deco was outstanding very clean and fabulous service the food was excellent could not find a single fault highly recommend thank you from the Leeming family
Sleeming2016 . 2021-10-06
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After a day in Knaresborough with the kids, we needed a place to stay and recharge before heading to lightwater valley. The Reubens was ideal, the room was incredibly clean and comfortable and the owner, Malcolm went above and beyond to move us to a room with bunk beds for the kids. Really friendly staff and a lovely cooked breakfast!
mattcU9756WQ . 2021-08-25
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I had booked as a half way meeting place for a family lunch get together. There was a range of ages in our party and the service was fabulous even though they had a large wedding party too. Some of us arrived 1.5 hours late due to the M1 being closed but this wasn’t a problem for them The staff were so lovely and the food was spot on, big thumbs up!
O8823MEalisona . 2021-07-13
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Words just cannot describe our experience at The Reubens. We had a family wedding changed dates/venues several times (COVID) Malcolm went out of his way to arrange the intimate wedding over the phone (we had never been before) with just 48hrs notice! We arrived straight from church and the room was so beautifully decorated with dressed tables, fine cutlery etc and he even made sure there was a top table for the bride and groom. Romantic music playing in the background. The food was absolutely delicious. Given the COVID restrictions and it really was a last minute wedding we had the most perfect day. Thank you Malcolm and team for making this possible. You are all amazing. Will be returning hopefully very soon.
Gillibabs . 2020-12-29
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The Reubens is a friendly, spotlessly clean place to stay, all the staff, Mal, the manager, waiting staff, were a pleasure, very polite and happy to help. The rooms are very clean and spacious and well furnished, with all needs catered for, the food was very tasty, well cooked and presented in nice surroundings. As we visited during “COVID” restrictions, all measures had been taken and we felt safe, without feeling overwhelmed. The range of food and drinks available was varied and catered for everyone. All in all a very nice establishment, well run and very comfortable in every way and a credit to the management and staff. Thank you for a lovely stay ! Steve & Heather
SteveB759 . 2020-10-27
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A lovely meal, huge portions and very tasty. We all thoroughly enjoyed our meals. A bonus was the specials menu, great choice and excellent value. The surroundings are lovely, service friendly and very well organised. This was our second visit and I look forward to returning the next time we are in the area.
556sharp60 . 2020-09-24
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A beautiful place after being renovated - very contemporary with lovely clean lines- a lovely place to try - we thought for a team meal. On arrival even though we booked - there was no table ready for us however, this was quickly rectified. This...
stephh375 . 2020-09-15
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This is a nice little place.Reception was smooth and friendly. As all the staff seem. We got room 215 which is classed as a king room. The whole place has been recently renovated.so the decor is fresh. Carpets still new under foot. The room it's...
johnrF7108KP . 2020-09-09
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This is our 3rd visit, once before lockdown, once after easing of restrictions and last night. As usual the food was second to none - absolutely delicious. BUT we had to wait one hour after ordering for food to arrive. Everyone was being social aware...
Catherine S . 2020-08-19
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I visited The Ruben's with family for a meal out during the government eat out scheme. I was disappointed that the menu online was not available and instead I was handed a paper menu. The service was OK and staff cleaned tables and chairs after...
sharonfN1127GS . 2020-08-18
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Chose this overnight stop partway through a long journey, based on previous reviews. It did not disappoint. Our room, was comfortable, well equipped, with the bathroom modern and spotless. We had an evening meal which was well cooked with large portions and very tasty. Breakfast...
jacky h . 2020-07-23
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This is my second stay at the Reubens and it was as excellent as the first .The manager Malcolm and the staff here are very helpful and attentive and they make your stay either in the accomadation or using the restaurant a most enjoyable experience...
normanh486 . 2020-03-10
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What an absolute gem of a place, in a world of poor customer service, this gorgeous hotel with wonderful staff truly restored our faith in human nature! From the moment we stepped in through the door we were treated spectacularly. The rooms are immaculate and...
nevertravellinglight . 2020-02-22
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We had a Saturday lunch with members of the family including grandchildren. It was quiet and in fact we believed we were the only occupants of the restaurant. We could sit virtually where we wanted. Food was ok ,service was good, price was ok.. People...
Terry C . 2020-01-18
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Very poor service, food mediocre. Booked for a christening, the welcoming was awful, the managers greeting was rude...wont go be going back.
Jon D . 2019-12-25
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Six pals met up here for a festive reunion and were not disappointed. The refurbishment from the White Rose days is a great improvement, as was the food, the atmosphere and the service. We sat in the conservatory, where our table had been set out...
car01092015 . 2019-12-12
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Visited with my daughter, was given a table in the conservatory, we arrived at 7ish and it looked quiet but by the time we got to our main it was full and a really good atmosphere. I had prawn cocktail to start which was lovely...
Laura462230 . 2019-11-15
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303 Opinions
Latte coffee (with extra shot) allegedly large but certainly only medium, small piece of mass produced poor quality cake....£9.05 !!!!! Massively over priced. Waited to be seated and waited to give my order while the member of staff who should have been serving me filled in her paperwork and chatted with staff. My coffee when it arrived was covered in coffee grounds and was undrinkable. I took it back and the woman who served me was very polite apologised and served me quickly with another one. I must say she was the ONLY staff member who showed any customer care at all. If you want over priced drinks and cake along with a poor attitude from staff then pay them a visit. Otherwise I suggest giving them a wide berth!!
251 Opinions
I have been here for the last 3 weeks on business for 2 nights a week, still 3 weeks to go 😀 Lovely welcome by everyone who has been on reception on all my visits, very helpful, friendly and they go that extra mile to help. The rooms I've stayed in so far are ( 2-10 and 31) which were very clean, cosy and well presented with everything you needed, Iron, hairdryer and tea and coffee facilities. The only little issue was the shower door rollers kept coming loose, just life cycle replacement needs attention at some point. I could not fault any of the cleaning at all and that's very rare for me due to being a cleaning trainer for the NHS, hotels, schools and offices for 20 years. I meet some of the cleaning first thing on the morning and they were also very polite and always smiling. The bar area was comfortable, clean, all the staff are friendly and the food in the restaurant-bar is excellent, large portions, presented beautifully and very tasty...... 😋 I didn't have the breakfast , so i can't comment on that... Thank you so much for making me feel welcome, especially when I'm here on my own. I will miss coming here when my business in Northallerton comes to an end 😊
624 Opinions
Great food, super service and staff however they really need to address the fly problem. I’ve been twice recently and both times been bothered by a number of small annoying flies buzzing around my food. It’s really not good enough and clearly a long standing issue as previous reviews also highlight. The problem is spoiling an otherwise fantastic restaurant, our food was delicious, and apart from swatting the little blighters we had a great evening.
135 Opinions
Booked a room wanted to have a meal too. Got there to book in nobody on site pitch black eventually chef let us in attacked by dog, stay away
369 Opinions
Cracking food, had the English breakfast but your portion sizes are for a small adult/child Such a nice classy place where you can chill and dog friendly with a doggy water station