The Redhouse Inn in Telford and Wrekin - Phone Number, Reservations, Reviews

although the food was nice, it was not value for money, it cost over £200 for my wife and two teenager children to eat there, we knew it was going to be pricey but value for money i have to say no it wasn't worth it, service was slow, nice staff, they were polite, food was hot, so cant complain at that, just quantity/size of the meals were not filling and quite bland to taste

Lovely atmosphere, layout and mood lighting in the restaurant. Excellent menu and option of daily set two/three course menu from which to choose. Delicious food, fresh, tasty and very well presented. Waiters attentive and very pleased with overall service.

Perfect as always , top quality food you won't find a better restaurant , all food I fresh and you can't beat the taste, always, always come back here.

We were not heading here but the place we were going to was full. We noticed on arrival that the car park was very busy and we went in expecting to be turned away. Instead we were offered a table at the bar. I have to say the food was excellent. If you're offered a table at the bar don't be put off, it's just as good as the main restaurant.

I booked a table in advance for a late lunch and I'm glad that I had because it was quite busy and they clearly cater for a wide age range of folks. The venue is easy to find and there's plenty of parking; the atmosphere was cheery and very pleasant. The menu is very varied and there's ample choice for even the fussiest of customers - for those who find choosing from a big menu overwhelming The Red House has an online menu so you can look beforehand and get an idea of what's on offer. We've been a few times now which younger family members and the food has been invariably good, well cooked & presented, hot & tasty. The team of young staff members was friendly, polite, on-the-ball, and did a great job, so i didn't mind paying the service charge, which was added to the bill. Finally, the ladies' toilets were clean!

Absolutely amazing food and staff are waiter dale was incredible and gave some amazing recommendations and the panco chicken was amazing

Fantastic service from dale from the moment we arrived , nothing too much trouble , the food here is excellent , so beautifully presented ,and so much flavour , i know this food is made with passion for its customers by what comes out of kitchen to table ,I tried duck for the first time here and was not disappointed! As for the pizzas out of this world and you get to watch them being made,there is no Better restaurant to go to for service and quality,we will be back thanks team Redhouse x

Lovely date night atmosphere service cocktails and food what more is needed Visit recommended for any casual or special occasion

Excellent food and great service again. Highly recommend the veggie gnocchi and the beef/stilton croquettes but lovely evening out to celebrate.

Food and atmosphere was great, especially the garlic bread. Staff were really friendly and welcoming. Will definitely be coming back soon

We go here quite regularly, went the other night for a Birthday meal food was ok, bloke bringing food/ drinks out was very rude, asked where one of our missing sides was after everything was already on the table, to be told I only have...

Love the redhouse and the food, visit frequently for lunch and always have the Thai chicken skewers. I've noticed over the past 12/18 months the portion sizes are getting smaller. The rice and chicken was snacksize albeit tasty does not represent value for money -...

Out for a family meal 1 meal didn’t turn up rest of party finished and the 5th meal came out 40 mins later

The Red House is our local pub that we regularly walk to. We usually go for a meal but on this occasion we stopped by for a drink. On arrival we went to sit in the bar and a member of staff barked at us...

Dropped in Saturday late afternoon with no booking which wasn't a problem. Service and food was excellent as usual. The Red House is one of our favourite restaurants in Shropshire and we eat there frequently. I do find that the food is sometimes slightly better...

Wonderful atmosphere and great food bought in a timely fashion and not rushed. Enrique our waiter was fantastic very professional and friendly with great knowledge of the menu. This was our first trip but not our last

Delicious food, huge variety on the menu, very high quality! Service was friendly and fast, we are definitely returning customers :)

I love the decor of this pub - the service is friendly and the food is delicious - what more do you need? The only reason I haven’t given 5 stars is because we were seated by the toilets when there were plenty of other...

I have not been to the Red House for a couple of years but we frequent many of the Paragon Group on a regular basis. I was therefore really shocked when we arrived to be confronted by a queue of people at the door waiting...

Visited Saturday with some friends and had a great time. Our waiter Enrique was brilliant! Defo coming back

Warm and comfortable surroundings and very friendly attentive waiter. Food excellent and plentiful. Good value for money.

On this occasion food was amazing but dissappointed they promised the table to the next sitting early so pushed us off it 20 minutes early in our 2 hour slot, and felt rushed to do so, after spending £230 I did not expect this and...

Was looking forward to a Sunday lunch today , hubby’s starter he enjoyed , than our beef dinner arrived , couple of roasters , one just the skin , broccoli very wet and most disappointing was the beef , fatty , rubbery and hard to...

The room was warm and inviting, the furniture was tired and worn. The starters were small. The main dish was overpriced, three small pieces of goats cheese on a salad not the best. I was overcharged and it took some time to get it rectified...

So glad we popped in here for a spontaneous lunch today. Service and food were both excellent, the Thai fish curry was amazing. Lovely decor and atmosphere, can't wait to return.

Normally cannot fault this restaurant, excellent service, warm ambience and good food. However after visiting for Sunday lunch this week I was very disappointed with the standard of the meat. Roast beef , thin, tasteless and difficult to get a knife through. Such a shame...

Food has gone down hill portions are so much smaller and price is just horrendous now they have a service charge its just the final blow

Myself and Partner went today for Sunday lunch, food was delicious and we throughly enjoyed the it, thanks to all the

Always lovely food here and the staff are great, love a zombie cocktail or two :) Only thing i could suggest is to change up the menu a bit more sometimes. The black and blue burger is amazing and we love the sunday dinners also.

The food and service was to a high standard which is common practice for the Red House. We had one major concern which is never under and circumstances do you hold a plate of hot food over a child’s head. I’ve never witnessed this here...

Visited on New year's eve with my mum, aunt and husband for tea. The restaurant was full but the service was excellent and the food as good as ever. The staff all had a smile and time to talk even though they still had several...

Food was amazing been a few times now came back with my partner after our first date here . Food was amazing very tasty great atmosphere and friendly staff

I had to amend my original booking on one of the busiest days of the year (new years eve) to add additional people and bring time earlier by 1 hour, the staff were so helpful on the telephone and went out the way to fit...

A pre christmas dinner with my aunt. From the get go, our host accomodated our seating preference despite how busy. Mia our waitress was wonderful. I had both ice cream and custard with the STP. What a treat! Thank you chef. Overall a great experience.

Travelled 80 miles to meet family at the Red House , inside the interior is superb and the staff are brilliant , very polite and informative, but sadly for me the food didn’t come out at the same time a starter turned up ( the...

Four of us came here for lunch on the 28th December, as a post Christmas catch up. The pub is beautifully decorated and was busy when we walked in. They got us to our table straight away. It wasn’t a great table as right next...

My fourth visit and again the food and staff were amazing The staff and service was excellent and the menu choice was very good We chose the roast beef and it was cooked to perfection Lovely place with great atmosphere

They allocate a table of two, 1 hour and 15 mins to eat up and get out. I get it is Christmas, but this is totally putting greed before customer experience! We were given a 10 minute warning from the waiter that we had to...

Family meal. Arrived 10min early was told to wait in bar and they would bring the rest of our party to us. Instead we found , after 25min, the rest of our party seated and with menus. Another 15 min they took our order..we all...

Evening meal booked for 6.30 . Told as we went in through the door our table had to be vacated by 7.45. Lovely meal and friendly service but due too slow service had no time for dessert or coffee. That was disappointing.

We came for a family birthday. Food was fantastic, the atmosphere of the place was great and all of the staff were super helpful and really friendly. Would 100% recommend.

The food is okay, but not really special. Service was very good. Atmosphere is nice, for a wednesday it was very bussy what is nice.

Twice now I have been to Red House Telford. 1st was in a party of 17 people and every bodies food was spot on and service was fantastic. 2nd was party of 4 again food spot on and service fantastic. Cannot fault anything other than...

Having decided at short notice to go out for lunch on Saturday, we managed to book online within 15 minutes. We arrived to a busy restaurant but were soon seated and allocated our waiter Henrique, The menu choice was excellent - our 10 year old...

We visited the Red House for our Christmas meal as a group of friends. A mixture of adults and older kids, the restaurant is lovely, great interior and nice welcome. The waiting started there, it took a long time to get drinks ordered, then an...

Service impeccable friendly staff, the burger is absolutely amazing been a few times now and have the burger every time

Had dinner with my daughter at the red door. Was pleasantly surprised by the food and drink. Staff was also very nice. Making great memories for my daughter and me. Thank you.

Tried to book a table but was told wouldn’t accept the Guide Dog in the restaurant we would have to use bar or snug! Someone needs to explain legalities of access with assistance dogs!

Having visited the restaurant for the second time everyone’s meal again was outstanding and could not fault the service Beth our server was a joy cheery and very helpful.

We visited the red house inn for a family meal, myself and all my guests could not fault a single thing. Decor is modern and fresh, food delicious with plenty of menu options and not to mention the overall value of both drinks and food. Service was spot on throughout, very prompt which we appreciated and the staff were a pleasure. We highly recommend this restaurant!

Today we visited The Red House, First time in 6 months. We must say, food of good standard, very tasty, bonus kids play area a hit. Although today the service seemed quiet slow we could understand as the place was packed, struggled to park but fair play to all stay. We will be back, keep up the great work xx

Unos 12 de nosotros visitamos un lunes por la noche, pero muy pocos clientes de comida rápida que no era. La calidad de la comida era buena y el servicio era perfectamente aceptable. No estoy seguro de que volvería como el ambiente era mediocre - lo siento!

Pinta de peroni £4. 40. . . . . Mini processco. Botella de 5 libras. 95. . . . . . Actualmente vivo fuera de Londres y el mismo partido es 30 p más barato. . . . Sé que la reforma parece precioso, pero no hay necesidad de ser doblada en el bar para sólo un par de copas. ¡Ay!

Menú encantador china para celebrar el inicio del Año chino. Decoraciones temáticas y galletas fortuna. Buena comida y peticiones especiales sin ningún problema. Gracias especiales a Suzy que cuidó de nuestra mesa.

Organizado por una llamada reserva al asador de la semana. Después del servicio funeral y sepultura en un día frío de invierno. . Un asador resultó justo. el billete. El Redhouse siempre té/café y un asador caliente por 7 libras cada uno. Me pareció una buena relación calidad-precio. Teniendo en cuenta lo mucho. Algunos establecimientos cobran unos sándwiches y ayuntamientos, en enero puede ser un poco frío.

He visitado la Casa Roja durante muchos años. Visto varios propietarios van y vienen. Visitamos esta noche y nos pareció que sólo un asador en un domingo. Tienen dos opciones para vegetarianos. La comida era sosa y me pareció que las patatas bebé fueron poco hecha. Pobre variedad de verduras. Tenía que probar tres sal sal cualquier baja. Mi hija no disfrute de su pastel de chocolate.

Yo, mi marido y mi hija de 2 mes en el Redhouse apareció en el camino de vuelta de Newport a probarlo en una noche de sábado. Nos quedamos gratamente sorprendidos por la calurosa bienvenida que nos dio el personal, su reconocimiento y la amabilidad con el más pequeño y el fantástico servicio que recibimos. Los tres platos estaban muy bien, llegó a tiempo y una excelente relación calidad-precio. Siempre es agradable tener su superó las expectativas y el Redhouse hizo un gran trabajo en hacer eso.

Visitamos la Casa Roja el sábado pasado y me quedé impresionado por el interior recién decoradas y el personal agradable. Me decepcionó en el menú, nada me atrajo, así que opté por el asador. Yo era la única en la cola y todavía esperamos 10 minutos para el servidor y una vez que llegue a mi comida 'dme dí cuenta de que no había salsa así esperamos otra unos pocos minutos. La yorkshire los budines estaban duras como piedras y calientes y el resto realmente no era nada especial. Esponja mermelada y crema pastelera tenía para postre que sabían bien pero estaba tibia. En general, una visita muy normalito y no volver.

Tuvimos un nuevo entrante en el trabajo y como parte de la "inducción" fue planeada una reunión de equipo en un pub local. Estamos basados en Edgmond y hay una elección justa de restaurantes diseminados por la zona, optamos por la Casa Roja, ya que estaba a sólo unos minutos en coche. Es un tiempo muy largo desde la última vez que fuimos, yo sabía que ha tenido un cambio de dirección en el último año y ha recibido críticas mixtas en este sitio, así que estaba interesado en tener un aspecto.

Called here at 5.30 Saturday 7th Jan for dinner for two to mark a special occasion. Greeting was prompt & very polite, we asked for a table somwhere warm & out of the way. we quickly noticed that the premises were very cool, and kept our coats on. after being served drinks we were given the menu to study . when the waiter came for our order we were informed that there were no t,bone steaks & left to further study the menu. When he returned we tried to order fillet steak only to be told that they hadn't any ( 5.30 0n a Saturday evening , is this really a restaurant ? ) Ended up with cod & chips & mixed grill both ok but well overpriced. 45 minute wait & eating with your coat on is not good. A shame, this venue could be so good with little effort. There are many other options in the area at far lower prices. Sorry Redhouse, a very disapointing visit .

We visited just before Christmas and had the special Christmas meal (both had turkey).The meat was beautifully cooked, not at all dry, and there was plenty of it, served in nice thick slices. Vegetable were brought to the table in separate bowls and were, for me, cooked to perfection. One of my big complaints at many restaurants is that the chef insists that vegetable should be eaten almost raw. Not so! If I want my veg to be under-cooked I'll order a salad, with a cooked meal carrots and brussels sprouts etc should not be boiled to oblivion, but should be soft but firm. This is exactly how they were served at the Redhouse. Well done!

Having worked in customer service for many years, it was an absolute delight to be served here. We came for a 40th birthday in a party of over 30! My food wasn't the best and I didn't have the best main meal, however due to the fantastic staff here they rectified this quickly and without complaint. I wasn't made to feel like it was my fault and they did everything they could to apologise for this! Absolutely outstanding customer service, thank you!

We went here for a small works Christmas meal and get together and had an amazing time. There was a varied menu with plenty to choose from so we all found something we liked. The service was excellent and a friendly waiter was often asking if we required more drinks. The food was a very good quality and the price was great. There was a lovely atmosphere. We all enjoyed our evening and couldn't fault the service. We will definitely be visiting again!

My husband and I have visited The Red House a few times since it has had a refit and I most say how nice it is inside and the staff have always been very helpful and pleasent.We have always visted midweek and found their over 60 deal very good value for money.We decided to have our boxing meal there and was impressed with the decorations and the welcome we recieved. The meal was nice but my only complaint was the potatoes which was very hard. We never complained due to it being christmas and this being the first year for the new owners.We will still be going again and maybe have our meal on christmas day next year.We wish the owners the best for next year.

Popped in a Wed lunchtime and was fairly impressed. The carvery (senior citizens 2 courses for £7) is amazingly good value .All staff extremely friendly/engaging / festive and cheerful.Choice of meat for the carvery..was excellent.

Decided to visit the newly refurbished red house as in the past it was excellent. Awful!! I arrived, car park not that full, rude front of house staff, placed on a drafty table near entrance, looked at the limited choice menu, waited for order for drinks. 20 minutes later no service, nothing so left!! Avoid!! Poor, poor customer service = 0

Went for lunch yesterday, and when ordering at the bar, we asked what the soup of the day was - we were told it was "the green one", the man (we later found out was Andy) asked 2 female colleagues if the soup was the green one, they agreed it was and after some discussion one of the females said it was pea and mint, then Andy said it was leek and potato. I asked if he was sure, he said "not really, but do you want to order it anyway?" when I said no, it depended what it was, he sighed said "I better go and find out then!" He came back confirming it was carrot!! Too be honest I was tempted to say if it's too much trouble don't bother and we will eat elsewhere. Whether talk of green soup was his idea of a joke it was wasted because he came across very unprofessional, that he hadn't got a clue what was going on and as if it was too much trouble. Who on earth is going to order and pay for something when they don't even know what they are going to get?? I was also disappointed with the service which was very slow, bringing out the starters. It was our first visit there, and certainly not in a rush to return!!

We visited here on Sunday 18th December for the first time & were greeted by a kind lady (didn't get her name) she explained that we needed to make a note of table number & order at the bar. 3 courses for £12.95 was really good value there is options for 1 or 2 course 2. Theres a great choice of meats/vegetables on the carvery & everything tasted fantastic. Will definitely be back after Christmas :) would of given 5 stars but the stuffing wasnt very nice!

We visited today with friends to have Christmas lunch together and would like to say how much we enjoyed it. Food was very good and the service was excellent.

Called in on a cold winter Saturday lunchtime after a mornings Christmas shopping.The Redhouse was a great choice, with ample Car Parking and plenty of free tables inside, just what you want after motorway, parking and shopping madness.With no queue at the bar we got our drinks very quickly and the first pint of Speckled Hen slid down a treat.There was a mix up with one of the starters, but it was resolved, and the staff redeemed themselves.Two of our three meals were Ribeye Steaks and they were both very good indeed, the Steaks were of good quality and cooked exactly as ordered. The chips were excellent and presented nicely in a little wire basket.In summary good food,good beer, and all at a reasonable price in nice surroundings....

Went here yesterday for dinner. Had a lovely carvery, the carvery food was piping hot. All the pudding we had were lovely and a mistake on the order was soon correctes. The only downside is there is no wacky warehouse anymore.. Just a outside play area that looked run down and could do with updating to match the lovely interior of the inside.

First time here and impressed by the modern interior & pleasant outdoor area. My man course of pan-fried chicken with rosemary potatoes & provencal sauce was a let down. It was excellently presented but a small bland portion, chicken was a bit chewy with no flavour & the lukewarm sauce wasn't tasty. Tiny portion of cubed potatoes - only about a tablespoon full. It didn't fill me up so for dessert I had baileys cheesecake which was amazing. The others with me had different mains which they said were ok but nothing special.Staff not around much, twice we had to go to the bar to order drinks & dessert as couldn't catch a server. Staff were polite but seemed like they were stressed & not really interested.Not sure what the venue is...a bar a restaurant or a live music venue? Fab decor though!. Ive heard the carvery is good so I might try it. I would go back for the cheesecake and a coffee. The lovely exterior looks like it will be great for summer evenings.

Used to come here when our kids were younger and use the Wacky Warehouse. It was good then but nothing special. Now, attractive decor, good layout, friendly staff and good service.

Stop live in the local vicinity of lillishall Newport Muxton want a great place to entertain friends or hold an event go there

Ate here on a Wednesday. Gather the place has recently had a revamp. What sort of Carvery doesn't serve Beef? Was informed by the server "only on weekends". Meat consisted on fatty processed Pork Turkey or overcooked Cottage pie. Frozen tasteless vegetables. Gravy was OK! Price up, Quality definitely down!

Myself and my wife arrived at the side door leading in from the car park to the restaurant and as instructed by the sign "wait[ed] to be seated". That wait went on and on for far too long - during which time 3 staff members, dressed all in black, saw us, avoided eye contact and ignored us. Another potential customer joined the queue behind us and was also soon wondering why we were all being left unattended.Finally we were seated and the very young waiter asked for our drinks order. He managed the lime and soda OK but struggled with the wine request. Feeling frustrated I suggested that I had a pint of Abbott ale instead. What arrived was a very cold bottle of Abbott ale - 500ml (not a pint) of something that I didn't order. The lad couldn't understand what the issue was...I had seen enough to know that pressing on to place a food order was only going to add fuel to the fire which was screaming that these people had a full scale customer disconnect - confirmed when the Manager arrived to ask why I was refusing to accept my drink. We walked out and went up the road the The Queen's at Horton where they welcomed us with open arms and fed/watered us with high quality fare and warm, confident service.

The Red House, as many other reviewers have pointed out has recently been refurbished. It is an attractive place, both inside and out. As an aside, that's the fourth restaurant in a row that we have visited that have adopted a grey colour scheme. It doesn't do anything for me, a bit cold, but I'm no fashionista.The staff on arrival were very friendly and took us straight to a table and took our drinks order, no drinks menu, but I know what I want!!!I ordered the carvery, which at £6.95 mid-week is excellent value. I chose pork but also had a helping of lambs liver. Yorkshire pudding, stuffing and roasted potatoes were also piled on by me, with some of my 5 a day. I only went for carrots, but I could have had new potatoes , sweetcorn and peas, but nothing overly green looking that my mother always told me to eat. The pork was a bit fatty, but it's pork! Lisa chose grilled chicken breast and chunky chips off the menu. It arrived with a small pot of peas, which were fresh and tasty, but the garnish of salad leaves had seen better days.The chicken was tasty but very slightly overcooked, the chips however were perfect.Overall it was ok, a bit school dinnerish, but I liked school dinners. What I'm saying is, it is not a fine dining experience. But they are not charging fine dining prices, it is very good value if you're looking for generous portions. For a Tuesday lunchtime at the beginning of November, I was surprised at how busy the place was. I think the offer of a free pudding with the carvery for pensioners was quite an attraction.

we revisited the red house oct 28 for a lunch.since our last visit dec 15 it is under new management and been refurbished. we where shown to our table and we ordered a carvery and pudding.we had turkey/pork.the pork rolled and mostly fat,roast potatoes where under cooked on inside, rest of the veg was a good choice was ok .when a waitress asked if the meal was ok ,i told her about the fatty pork to which she replied it is usually like that but i will tell the chef.no sorry can i get you something else.for the pudding we had apple crumble which was ok.

Most impressed with the quality and quantity of the food . Beautifully cooked tender roasts - choice of four - and plenty of choice of vegetables and sauces . All piping hot and freshly cooked . Will definitely be going again .

we went up to the red house for a change we where greeted and ask if we would like to sit by the fish tank so we did the nice lady took your drinks order arrived promptly the nice gentleman ask if we had seen the specials board we said no he read it out and we ordered off that the meals arrival quickly and they were very tasty we could fault anything we will be back thank you

After a busy day shopping in telford and on the way home we drove past the redhouse and decided to pop in. It had recently been refurbished and it was very modern and stylish inside and clean. We were shown to a table and our drinks order was taken and with it being a Sunday all they offer is a carvery which wasn't a problem. We went to get a carvery and to be honest were it is positioned isn't that great not really anyway to queue and when you are waiting to get your food you are waiting right next to people's tables where they are eating. That meal was nice but not a good range of vegetables. Will be going back to the redhouse in the week to try the menu

POOR CUSTOMER SERVICE ALONG WITH AWFUL RAISIN AND APPLE CRUMBLE Poor service, before I arrived and whilst there. Phoned to ask re price of Carvery, the waitress was hesitant and took some time to tell me (its on menu everyday). On arriving by myself and waiting to be seen to a seat, two waitress walked straight past me and didn't acknowledge me. Until Jan came along and enquired if I was being seen to (obvious I wasn't) why would I be standing in the middle of the floor and not sitting down. Shown to seat, but before I even had sat down, asked if I would like a drink. I wasn't presented with a drinks menu for choices nor was anyone else in the restaurant. The carvery was good.I ordered Raisin and Apple Crumble. When it arrived it had not a single raisin and the apples were tasteless and a funny texture (tinned eating apples?).Not once was I asked if my meal was okay.When it was time for paying, I was asked if wanted to pay yet or order anything else. So I complained that the pudding was awful. Jan said she would tell the Chef and apologised.On payment much to my surprise I was still charged for the pudding.A remote paying handset used at table. It is normal practise to automatically receive a receipt on payment, but I was asked if I wanted one? I advised yes I did, but I had wait for her to go to till to get one.The restaurant was not that busy with three waitresses, I have been in far busier restaurants in London with excellent professional customer service and can cope with the demands.I will not be returning and advise others of my visit.

Went hear for meal with friends. Plenty of space. Pub was busy but as the table were large and spread out it was still easy to make conversation. Good varied menu. Food tasted good. Will come again

Great food and great service. Would definitely visit again. A complete contrast to our last visit in June. Well done.

The wife and I decided to go for lunch at The Redhouse Inn, I am glad we did, we had the pensioners special carvery with a sweet. The service was excellent Jan our server was top notch, we were seated at an intimate table for two, our drinks were waiting us on our table when we got back from selecting our meal at the hot plate, the food was cooked to perfection except for the roast potatoes that were hard to cut the skins. The service, food and ambiance was special. The Christmas menu and price list was available for bookings, we will be taking the strain out of Christmas this year at the Redhouse Inn. A very enjoyable experience thank you.

Popped in after a long bike ride and was delighted that a carvery was on offer . The meat portions were very generous with all the trimmings . Went back this week with family for the carvery and the choice of vegetables had changed. Enjoyed it as much as the first time . The prices are very reasonable and the waitress (Julie) was very polite and attentive on both occasions. Children were made welcome . Would definitely go back.

Had a Monday lunch at the Red House. The carvery was plentiful and delicious.Lemon tart was excellent. Service was excellent and everywhere was spotlessly clean.

Came here on Thursday night with family. Beautiful refurb which was much needed. That's as good as it got...Originally made a booking for 7pm for 5 people which changed to 4 people at 7:30, I called earlier in the day to change the booking to find they didn't have any recollection of it in the first place. The girl I spoke to then hung up on me. I rang back and eventually spoke to someone who adjusted it. Turned up at 7:30- as per change- to find it was still written down for 5 people at 7pm?? We were seated at a table for 8. We found the menu to be very lacking. Specials were advertised on the menu but not written anywhere. We had to ask a member of staff when we eventually found one. 'Specials' are usually where you make your money as you can sell them at a higher price so either you need to advertise them better or train your staff to inform customers when menus are given. We chose starters and Mains. I had the fishcake to start. It just tasted of mash and tartar sauce, nothing else. The rest of our party enjoyed their starters. On to mains...My partner had a ribeye (rare) and mum had sirloin (medium) . I had lamb shank. The steaks were well done when they were brought out. We spent ages trying to get someone's attention and when we finally did, rather than take them back to get fresh ones he went and got someone else to deal with it who was busy. Another 10 minutes went by before the steaks were taken back. By this time my dad had finished his Pork dish- which he did quite enjoy!! To be fair fresh steaks were brought out within minutes however the chips, onion rings etc were the same from earlier so we're now cold and soggy!! No table check. My lamb shank was quite enjoyable until I found shards of bone throughout. Obviously you get a bone in it but I kept finding sharp pieces of bone in each mouthful. Worrying!! We weren't cleared for a good 30minutes after finishing and we're not offered a dessert menu or anything else. (again, you would think they would want to upsell) Overall service was awful from start to finish - staff using phones and eating behind the bar. Our waiter- who I think was in charge- was lovely but ruined it for me when he eventually came over to clear us and had his mouth full!! I was really hoping to enjoy this place as it has the potential to be amazing but the staff don't care!! Poor manners. The management really do need to take a look at previous reviews and fix the main problem.. Service!!!

Our party of four arrived at 7.30pm for a pre-booked meal (the second at this establishment - the first was excellent, though the service tardy). Drinks were ordered, but the wrong ones delivered. Food then ordered, but after an hour had not arrived, and we thought we may have been forgotten. We found an affable chap with the name-badge Peter, who explained (with no apology) that they had been dealing with a party of 19, but that our food was 'being plated'. We assumed that meant it had been cooked and was being put onto plates. Half an hour later (i.e. an hour and a half after ordering) our food arrived. Having expressed surprise to Peter at the long delay he then apologised, and again mentioned the party of 19. We suggested it might have helped if we had been told at the outset that there could be some delay. The food was excellent, and we had a wager to guess what discount would be applied to the bill for the worst service we had ever experienced anywhere ever. But we all lost out, because no adjustment was made to the bill. Furthermore, the 'How did we do?' card on the table claimed, ludicrously, that by law they were required to obtain the date of birth of the person filling in the card. This place is roomy, with pleasant decor, charming staff, excellent food, and a large car park. It's just that they've no idea how to treat their paying customers. On the two occasions we have eaten here a chap in a chef's outfit has been delivering food to tables, which perhaps explains the relaxed attitude to service. Anyone planning a meal here would be well advised to take a sleeping bag, a good book and some sandwiches ...

It really needed a refurb....and they've done a great job. Looks fantastic inside and out.Rarely have a bad carvery anywhere to be honest, you get what you pay for after all, the Red House carvery was great value for money and very tasty. Lots of 'service whingers' on here, but our service was prompt and polite.Not the best choice of drinks, but something, all be it limited, for everyone.A few flies around inside, but it was a warm day, if they're still there in November then there got a problem. Easy to book, easy to find, easy to park, great service, great Sunday dinner...will be back.

Saturday night, table pre booked. Seated promptly but then such a delay to get our drinks, take our order, wait for food (it was quiet at this time) then for table to be cleared and bill to be paid. Disappointing in terms of service, wrong drinks served. Menu average and uninspiring to be honest. Decent kids portions so at least they were happy. Refurb is lovely, really opened up the place and made it most inviting. Wouldn't return until see constant stream of positive reviews. A shame really

Hadnt been here since the re furb. visited today 16/9/16 at lunch time. not too busy was greeted by a nice lady who showed us to a table and took our drinks order. about 20 mins later I called another waitress over and asked her what we needed to do to order our food. We were given a ticket to go up to the carvery. Food was very nice I must say. We then decided we would like a sweet and waited for a waitress to come overto clear the plates and perhaps take our sweet order but they just walked past us and didn't even clear the plates away. There were other customers who came in after us who were getting their sweets ordered and delivered to them so I thought ill go to the bar and order. I did this thinking we would get our sweets. 25 mins later still no sweets. So went to the bar again to ask where they were. Finally we were able to have our sweets which came up cold to be honest :-( . Its a shame that the service wasn't as good as expected as the food was good and value for money.

This pub has had mixed reviews since its refurb but last night we thought we would give it a try. Refurb is a good improvement. Not sure about the dark grey exterior though but inside is good. The menu was small but Seemed to cater for most. We choose warm bread, olives and dipping oil to share for starters. It was plentiful and the mix of olives very nice. We both then had breakfast burgers. As a no cheese eater it was great to order something and not have to say 'no cheese'. The burger was a huge stack on a fresh bun: lettuce, tomato, beef burger, bacon, two flat mushrooms and a beautifully fried egg. Absolutely delicious, perfectly cooked, the burger was meaty and not greasy. Served with chips and peas. Good value. Very pleasant staff at the bar and table service. Starters, main, large red wine and a pint all for approx £30 for the two of us. We will return.

We had a good meal and cheaper and better than the beefeater . It was clean the waitress was helpful and cheerful. Would go again yes. We did have to wait awhile but it was worth it .

We went for their Sunday Calvary. Plenty of choice but for us the food lacked taste and seasoning. Gravy had an unpleasant offal type after taste which spoilt the meal for me and the desserts were pretty boring. I personally would not return but that is my choice.

Eight of us went for a family meal which we thoroughly enjoyed. Food was cooked to 'perfection', hot and nicely presented, we had a variety of meals between us, sea bass, steaks, chicken and burger no negatives at all and would recommend all of these dishes. After reading the mixed reviews all we can say is try it for yourself, we are so pleased we did. Oh not forgetting the staff who were very attentive especially Suzy. We will definitely be going again, perhaps next time we will try the carvery.

We came here for a family meal. We had prebooked the table, but when we arrived the table was not set up so the cutlery was dumped in the middle of the table for us to do. The pub was dead!! So they clearly weren't too busy to set the table up! And were we only a table of 6, not a huge party! We sat and waited for 20 minutes and still no one even came to ask if we wanted drinks, I found the waitress talking at the bar. She took our drinks orders and said she would bring them over, 15mins later she arrived with our drinks. This is when we also complained about the amount of flies around our table. She said she would be back with some spray! we thought she would also be back to take our food order....but no yet again I had to go looking for her! The pub was still dead, so she wasn't run of her feet!!! She took our order and said she couldn't find any fly spray but sure they would fly off soon! Food arrived and was very lovely...I was put of few of the meat options as they all seemed to have cooked fruit with them and I'm not a fan of fruit and meat, but that's just me. Some of the order was missing so we had to keep asking for bits, but once it was all out the food was very tasty!! A different waitress came to clear the table so we asked for the desert menu, which she replied "oh right humm I suppose!" The menus were brought over...but no children menus were given out, so I helped myself.. didn't fancy her huffing at me again! When we had finished looking she said..."so do you want a pudding or not?" I was So tempted to say something about her attitude, but because we were out for a birthday meal I bit my lip! I shared the "apple crumble" with my son. It should of been called raisin crumble! I think we found two slices of apple and the rest was raisins wouldn't recommend at all!! After the puddings we sat and sat...no one came to see if we wanted coffees or another drink or the bill! Again I found the staff all laughing and chatting at the bar... we were still the only people in the place! So over all lovely food but CRAP SERVICE. ..so much so I don't think I'd go again. ..and that's a shame as we are in walking distance! We have had much better service at the Clock tower down the road!

My wife and I used to visit this pub for lunch every Friday as they served a delicious carvery for just £4.95. The pub closed for about a year and has recently re-opened under new management so we decided to give it a go.Sadly, we were disappointed. The pub we usually visit on a Friday refuse to turn their (dreadful) music down and we visit pubs to eat and/or drink, not to have someone else's choice of music inflicted on us so this is why we decided on the Redhouse today. The first thing we noticed was (again!) the over loud music so we asked if it could be turned down - no problem. Next the beers. Completely unimaginative, typical Greene King offering of the usual boring GK IPA, Speckled Hen & Golden Hen. Luckily, there was one other - Gold Ale from the Brentwood Brewing Company which, although not particularly exciting, was in good condition. Beers are a bit pricey here so I just had a half rather than my usual pint.Now for the food. I'm sorry to have to say that we probably won't be going back. Firstly, the carvery is £2 more than it used to be before the pub closed (and £3 more than we have been paying at the Swan in Wellington). There is not much of a choice of vegetables, just cabbage, broccoli, carrots, new potatoes, roast potatoes and cauliflower cheese. The carrots were slightly under cooked and they appeared to have used the cheapest possible cheese for the cauliflower cheese. In fact we couldn't detect any cheese flavour whatsoever. The Yorkshire puddings were very nice but we almost needed a hammer and chisel to break open the stuffing balls.As far as the meat was concerned; the beef was delicious, lots of flavour and very tender. The gammon was very tasty but the turkey really didn't have any flavour at all.My wife and I being over sixty, we had the meal and a dessert for £6.95 which. I suppose, was reasonable value. However, anyone under sixty would have paid £6.95 just for the main course - not good value at all.

I visited the newly refurbished Redhouse today with some family members and we chose to all have the carvery. The food was excellent and as an owner that's half the battle. What made the experience so enjoyable was the excellent staff who were warm and friendly and natural with it. The young lady Leona who attended our table could not have done more to help all of us but especially my 86 year old mother in law. This service was replicated by Andy, a young man serving at the carvery. We all commented on how much we enjoyed the experience and will be visiting again soon.

Our first visit since the refurbishment. We hadn't visited until now after reading some poor reviews. Our experience however was very positive. Love the decor, the place has been completely transformed. We visited around 2.30pm; the Carvery had finished at 2pm and we were the only ones dining. The menu available was a limited light lunch one. We enjoyed hot beef rolls served with tasty gravy and lovely crisp roast potatoes. Will definitely return again soon.