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3.8

Based on 1.880 opinions finded in 2 websites

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Nº 327 in 505 in Luton

Nº 25 of 39 Other cuisines in Luton

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Very friendly and welcoming. Recommendation from lady at the bar was spot on, just right. Lovely food. Thank you for a lovely meal and drink. 😊

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Tracey McCulloch . 2024-09-11

MORE AT Google

had the lunch menu, the curry tray was IMMENSE. Could share btwn two. It defeated me.

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Catherine Marriott . 2024-09-10

MORE AT Google

I used to frequent this pub regularly and it was once a shining example of British pub culture—a true cornerstone of the community. Unfortunately, my recent visits over the past two weeks have been deeply disappointing. The transformation of this establishment is startling, and not in a good way. The staff, who used to be welcoming and professional, are now rude and unprofessional. Just yesterday, I witnessed an appalling scene where one of the main bartenders was shouting at three waitresses in full view of paying customers. This kind of behavior is unacceptable in any establishment, let alone one that prides itself on its history. It’s clear that management has lost control and that professionalism has been thrown out the window. Additionally, the atmosphere has become anything but relaxing. On several occasions, I’ve tried to catch up on work emails after business meetings, only to be interrupted constantly by staff or patrons, creating an uncomfortable, chaotic environment. What’s perhaps most disappointing is the direction they've taken with the menu and ambiance. The pub has been awkwardly converted into a tacky imitation of an Indian restaurant. It feels like it’s trying to cater to drunk patrons who want a novelty experience rather than offering quality food and a pleasant atmosphere. If you're genuinely craving Indian food, there are far better, more authentic options nearby. Overall, this place has lost all the charm and character that once made it special. If you're looking for a cozy spot to enjoy a quiet evening or catch up with friends, I recommend supporting one of the many other local establishments that still respect their customers and their heritage.

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A A . 2024-09-07

MORE AT TripAdvisor

I used to frequent this pub regularly and it was once a shining example of British pub culture—a true cornerstone of the community. Unfortunately, my recent visits over the past two weeks have been deeply disappointing. The transformation of this establishment is startling, and not in a good way. The staff, who used to be welcoming and professional, are now rude and unprofessional. Just yesterday, I witnessed an appalling scene where one of the main bartenders was shouting at three waitresses in full view of paying customers. This kind of behavior is unacceptable in any establishment, let alone one that prides itself on its history. It’s clear that management has lost control and that professionalism has been thrown out the window. Additionally, the atmosphere has become anything but relaxing. On several occasions, I’ve tried to catch up on work emails after business meetings, only to be interrupted constantly by staff to order more, creating an uncomfortable environment. What’s perhaps most disappointing is the direction they've taken with the menu and ambiance. The pub has been awkwardly converted into a tacky imitation of an Indian restaurant. It feels like it’s trying to cater to drunk patrons who want a novelty experience rather than offering quality food and a pleasant atmosphere. If you're genuinely craving Indian food, there are far better, more authentic options nearby. Overall, this place has lost all the charm and character that once made it special. If you're looking for a cozy spot to enjoy a quiet evening or catch up with friends, I recommend supporting one of the many other local establishments that still respect their customers and their heritage.

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A Al . 2024-09-07

MORE AT Google

Had dinner here 3 evenings, it was really nice.Fish and chips so good I did not wish to have any thing different. Staff very nice, I wish them luck in The Red lion. We were over from Ireland.

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Pauline Kelly . 2024-09-06

MORE AT Google

It ain't a British bup no more, so don't be mistaken.

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Rob Gaidamovich . 2024-08-30

MORE AT Google

Popped in for a quick drink. Ended up staying for a while as staff were so friendly and welcoming. Food is very tasty. You get what you pay for.

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Adz nicholls . 2024-08-25

MORE AT Google

Great venue, helpful staff, and beautiful people, would recommend to one and all

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Kenneth Gooners . 2024-08-23

MORE AT Google

We were told about this place by our friends, the Indian food here is delicious. New owners have brought in a fantastic menu. Food is of a very high standard. Staff are very attentive and friendly. Try it out!!

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S J . 2024-08-22

MORE AT Google

Agreed with them my arrival time at 11pm, paid the room in advance but once there the doors were shut down and no one pick up the phone. I've put in a complain 2 months ago for a refund but not yet received.

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Mihaela J . 2024-08-19

MORE AT Google

We used to come here every Friday for burgers/drinks for around £25 only to find new owners wanting to charge us over £50 for burger+chips x2 with 2 drinks. Usually heaving with people but was practically empty, no wonder why. Completely ruined this pub and atmosphere

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hannah0908 . 2024-08-18

MORE AT Google

Stole our cash while cleaning our room. Rooms very dirty, left a condom wrapper on nightstand AFTER cleaning, during our stay. Host asked for a Google review after 15 mins of arriving, kept calling while writing the review.

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Stan Vekens . 2024-08-13

MORE AT Google

Breakfast remains the same. But £2.90 for a small glass of soda water.

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Henry Blucher . 2024-08-04

MORE AT Google

5 This was an excellent food and brilliant service. All staff very friendly with kindness totally recommend that you take a look and try the food. We had the Chicken tikka Massala with garlic Nan and pilau rice. Very tasty best curry I’ve had in ages.

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Lara B . 2024-08-01

MORE AT TripAdvisor

I had to book the Red Lion literally last minute as I was let down by another hotel. Turns out the The Red Lion is quite a find. It's in a very central location right next to Luton centre. The room we had was very comfortable and we both had a good nights sleep. The service was friendly. I would recommend this hotel. Very good value for money.

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Stuart Brown . 2024-07-30

MORE AT Google

We went to the restaurant as a birthday treat. I had said to my partner that I had stopped using the restaurant, years ago & to go in with an open mind. Within 5 minutes she had recognised what was wrong with the restaurant ! Some things never change ! The staff within this restaurant are rude which takes away from the eating experience. The food is delivered like it’s on a conveyor belt & the orders taken & delivered with a scowl & a grunt . My partner left the majority of her food & it was just taken away without a word of whether the meal was ok or would we like to take it home . The food was reasonable but the staff are horrible at their jobs leaving a sour taste in your mouth . I’m all for second chances … but Red Chilli is still a place with rude staff & a restaurant without any class or ambience. We won’t be returning!

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Steve B . 2024-07-29

MORE AT TripAdvisor

Been coming here for the last 6 months. I'm here today with different owners and the beer has gone up £1.50 a pint. Place is empty which it never used to be. Looking at other reviews another old English pub destroyed

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Jphn Rpche . 2024-07-29

MORE AT Google

The most fabulous food and service. Strong recommend the Indian mix grill

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Anni Adams . 2024-07-24

MORE AT Google

We went on Sunday for a roast , but its got new owners .So now it’s an Asian menu . Did not fancy a curry on a Sunday . Place nice and clean but hardly any one in there . Another traditional pub gone 😞

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Food lover ❤️ . 2024-07-22

MORE AT TripAdvisor

Omg 40 for two pints and one curry, shop brought naan and they had never hurd of perswari naan nd pila rice which has been took literally as pea rice 🤣🤣 avoid at all cost. Used to be my fav pub in town. Avoid there are some real Indian restaurants in luton. Avoid!!!!

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Charlie Batchelor . 2024-07-16

MORE AT Google

The menu has changed not for the good

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Daniel . 2024-07-15

MORE AT Google

Great place... Great new management...really recommend this place

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Rajinder Pal Singh . 2024-07-14

MORE AT Google

This used to be such a nice restaurant however it has recently changed hands and tends to focus on Indian food, I would not visit there again and I believe that they will lose a lot of trade.

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Peter C . 2024-06-22

MORE AT TripAdvisor

It was soooooo badly Toilet not working 😕 😑 😒 I can't believe I keep myself until morning with very difficult Than I go to Luton airport Toilet

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Yaman “Yabg” BULGARIA . 2024-05-08

MORE AT Google

Excellent breakfast, really good value for money, good staff

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John Carter . 2024-05-04

MORE AT Google

Went for a lunchtime drink .Clean pub has been refurbished. Reasonable prices

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Karen Sanders . 2024-05-03

MORE AT Google

My experience was good so overall it's a good place.

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Imre Bartal . 2024-04-26

MORE AT Google

was served by megan quick service amazing food amazing quality definitely will be coming back

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Nathan O . 2024-04-22

MORE AT Google

Visited this place quite a few times now & I must say Megan is a lovely member of your team at red lion with great customer service from her & she always has a smile on her face.

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Elliemae Jenkins . 2024-04-22

MORE AT Google

The waiter that has sparkle tattoo on her left eye of her face has not been served us.she was so rude and not even talked us properly as a customer service. She told us that she was gonna kick us out. Not talking to customers and be mean cause a lot of impact not to come some other time. Never thinking to come again. We’ll definitely tell to others people not to come in. Thanks,

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Hosana Gebregzihabher . 2024-04-22

MORE AT Google

Had dinner here this evening and was served by the amazing Kelsey and Megan’s, the food was fantastic and the service by the girls was brilliant. So kind and caring, will definitely be back!

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Alexia Brooks . 2024-04-22

MORE AT Google

Have visited this pub multiple times and been served by Megan who really showed good customer service and was very helpful everytime.

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Nordine Aibeche . 2024-04-22

MORE AT Google

Just went in on Saturday morning for a full English and coffee, both were very good, will certainly go again.

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Neil Cavendish . 2024-04-16

MORE AT Google

Very dirty, the dust hasn't been wiped off for months, the mirror is splattered, the glass in the shower is full of limestone, the carpet is dirty, it's an old room but the cleanliness is 0. plus, if you want to check in at 3:00 p.m. sooner, they charge you 10 lira, the staff behaves it's cold

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Magdici Cristina . 2024-03-29

MORE AT Google

Had food here and it was good . Service wasn't so good . When the young lady put the food on the table she said "if you want cutlery or condiments there over there " The price paid for the food I would expect the cutlery and condiments to be bought to the table .

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Nigel Kelly . 2024-03-21

MORE AT Google

The bar is great, they serve good food at affordable prices. Despite no prior reservation, we got a table and the staff easily played the match we were interested in.

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Pamiętnik Wspomnień - Zbigniew Dziekoński . 2024-03-18

MORE AT Google

Only came for breakfast as I was attending the local parkrun event at Wardown Park. Lovely food, staff were very friendly and just had a really nice atmosphere! Would come again when back in the area (I don't come to the area often otherwise would use it more). Anyway, I highly recommend it!

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Rory Burr . 2024-03-16

MORE AT Google

Perfect location, nice staff who were helpful. The rooms are definitely ok too. A place you want to return to.

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Rasmus Petersen . 2024-03-16

MORE AT Google

Good bar and hotel, nice food, televisions everywhere. Good place to chill after a long day

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Sam . 2024-03-14

MORE AT Google

Lovely Mid-day Brekkie Thanks Brad for serving us and going above and beyond!

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daniel denyer . 2024-02-27

MORE AT Google

Won't be back all the mirrors were dirty

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quben Alex . 2024-02-21

MORE AT Google

Stayed in hotel staff very friendly rooms were very clean atmosphere inside the pub was nice had some food which couldn’t be faulted. Would recommend.

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megan dawn . 2024-02-21

MORE AT Google

Been for food and drinks only. Solid pub with a reasonable drinks selection. Prices are competitive for the area and the staff are friendly. The food is also reasonable, although nothing special. They generally show the sport with lots of screens.

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Oli H . 2024-02-20

MORE AT Google

You have to run around in the shower to get wet. I left a new hair grooming kit behind, when I booked out. When I phoned about it, the answer I received was, "nothing has been handed in". The room cleaning staff were not even asked. I really don't recommend this hotel

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Mark . 2024-02-17

MORE AT Google

Lovely service from the staff, specially Meg who showed me to my room and settles me in lovely

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Callum . 2024-02-15

MORE AT Google

Great oura around the property, food and drink stood out compared to local competiotion, Megan was especially friendly behind the bar

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Peter Prince . 2024-02-12

MORE AT Google

Great hotel to stay in while working away and great staff in the bar area highly recommended

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Steven Unwin . 2024-02-12

MORE AT Google

Very attentive staff came with free extras like pigs in blankets, etc. Christmas hats, crackers, and such like are all included.

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Boris . 2023-12-04

MORE AT TripAdvisor

Did not stay at the hotel, but had coffee, food and drinks. Very happy with the super friendly team. Drinks were great, food was amazing - Fish and Chips were the best. Great looking pub with a central location. Great idea to have a pool room too.Thank you Polly and the team.

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my19804eva . 2023-08-03

MORE AT TripAdvisor

Amazing team! Attentive and thorough with our teams needs. Always welcoming and happy to have us! Cheers to Krish and Polly and team!

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Hollie A . 2023-07-11

MORE AT TripAdvisor

Excellent PUB, allez-y ça vaut le détour surtout un jour de match de football ! Très bonne ambiance.

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DelfossePhilippe . 2023-05-29

MORE AT TripAdvisor

Visited as have not been for some time and has been reopened after refurbishment. The food itself wasn’t too bad but the service provided was appalling. The staff behind the bar did not have a clue what they were doing and obviously hadn’t had any training. Stood for ages before being served. Had no idea how to operate the till, pressing the screen continually and then having to ask someone else what to do. Asked for a pint of Doom Bar. Pump spluttered everywhere so chose something else. Another staff member told the server the Doom Bar was off. Why didn’t she already know before taking the order. You order a burger with no onion and then get asked sorry was that no bacon. I had to point out on the shelves where particular brands of spirit were. You say no ice in the drink and then get asked if you want ice ! Point out on the menu which bottle of wine you want, get charged 50p more than is stated and instead of correcting the bill, get told the menu is wrong . Don’t care about 50p but this is not proper customer service. Would have thought that after doing the place up, they would be doing everything to encourage return visits but won’t be going back anytime soon.

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Clive W . 2023-04-27

MORE AT TripAdvisor

Food was poor quality and cold, poor service as staff need training in customer care. Ordered mixed grill after receiving food asked for mustard only to advise they did not have any. Very poor management

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simon s . 2023-04-19

MORE AT TripAdvisor

I came to this place in december for christmas Last year and the service is really warm and welcoming and all the the staff have a friendly lovable warm approach if the is a problem must govand check the Redlion luton out its a great Pub.😁. I deffo missed going there recently as the pub was due for an up date cant wait tp go back . 👍🏻👍🏻👍🏻👍🏻👍🏻

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Katie R . 2023-04-08

MORE AT TripAdvisor

Leavers lunch .Food was pre ordered and came out on time all together .One meal was missed and came out later but they agreed to not pay for this meal .Service was good and manager came over to say hello and asked us to leave a review .He was friendly and dressed smart. Garden area is nice and the food is really good value

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X3749JMrebeccah . 2023-03-02

MORE AT TripAdvisor

Great food, great drinks, great service, great experience. Everything was perfect thanks for a great day

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Aiden P . 2023-02-25

MORE AT TripAdvisor

The venue would have scored a 5 if it was called Karen’s diner. The food and drink was broadly in line with expectations and was fine. The atmosphere was nice and pleasant. In a Karen’s diner the service would be exceptional. Even if a note was included to let you know you’d be made to feel like an inconvenience you’d probably be ok. But without any prior warning it comes as quite a surprise when you’re grunted at. With a drink missing from your order you’d expect it to be quite an easy fix. But not in this place. It’s very much your problem. Once the situation is established it’s ok as you can appropriately set your expectations. But should definitely put some signs up so you know.

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danielj258 . 2023-01-14

MORE AT TripAdvisor

Rat infested Kip. Visited this afternoon to have dinner which we had to cut short when a rat ran across the floor. The bar man explained that he had spent £700 today having the place exterminated and that all rats had been eliminated. Clearly not.

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bernadettelydon1 . 2023-01-05

MORE AT TripAdvisor

Went there with family on Saturday!! I’ve passed by lots of times but I never really had the time and it’s not a place I would normally think of so my mistake. 6 family members decided to go there on Saturday and all of us with varied tastes especially the two younger members. The service was excellent , the food was excellent and everything was eaten!! The 12 year old even managed to polish off the quad burger. It was so good 3 of us returned the next day for a light lunch. Friendly , clean , fast with excellent food and the sane girl served us and nothing was too much trouble. Will definitely be back !!!

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BanjoD . 2022-05-16

MORE AT TripAdvisor

Been here 3 times in the last 2 weeks food is always very good and hot. chef at lunch time is top class.will be going again next week.

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TROVAC . 2021-08-30

MORE AT TripAdvisor

Got moved to a table with plates still on it, waiter came 4 or 5 times and still didn’t clear. Customer service not very good.

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louisesA9421YS . 2020-11-04

MORE AT TripAdvisor

Had breakfast here. £4.99 for 2 sausage, 2 eggs, 2 bacon, 2 hash browns, mushrooms, beans, half a tomato and toast. Really tasty and excellent service.

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Janvanj7 . 2020-10-27

MORE AT TripAdvisor

Okay first day pub to open decided to book a table at the red luton, What a mistake this was got in their order some drinks order some food and then carried on as usual 40 minutes into this the chef came over and told us we were too loud so we did decide okay quieten down let’s not get thrown out Arsenal were on the telly And three lads behind us we are watching the game Arsenal scored they cheered they threw all of us out what a quality pub no I was in there no I was doing anything wrong just some power crazy women what a first class joke with priorties l they have their role is to stick to we was all doing this pub will never change I think they’re more concerned about being a bit powerful than common sense well done the red lion in Luton

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Maps791324 . 2020-07-06

MORE AT TripAdvisor

Thought l would drop in as revisiting Luton, just had a pint sorry to say but young girl was clueless and needed prompting from a drunk at the bar to check my £20 note not a problem. Though can see why it was empty

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jayp1971 . 2019-12-11

MORE AT TripAdvisor

Love this pub for quick snack and good wine after doing shopping. Staff friendly and good service....gets very busy at weekends deffo worth a visit.

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Karen C . 2019-10-16

MORE AT TripAdvisor

Both me and my husband decided to go for the burger and drink deal ( only £7.95 ) There is a good choice of burgers, toppings and sauces. We didn’t have to wait long for our meal to arrive and it was nicely presented and...

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bocapova . 2019-08-24

MORE AT TripAdvisor

My sister and I stayed here for one Saturday evening as we had a party to attend and can honestly say for an old building our room was clean and extremely modern in decor. We were at first given a top floor room but had...

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Kim D . 2019-08-12

MORE AT TripAdvisor

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