Based on 323 opinions finded in 2 websites
Based on 323 opinions finded in 2 websites
Opinions
Charming decor, great service and lovely food. Couldn't be better. Six of us there for Sunday lunch and we were all impressed with the friendly and prompt service. There was plenty of food and the vegetables were beautifully cooked.
Helen Q . 2024-10-20
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Everything that one wants from a Pub - a welcoming environment, friendly staff, great food, reasonably priced. Keep it up ladies, and the chef, you're doing great. we shall be back soon .
Gracie H . 2024-10-19
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This pub was very busy with family groups when we arrived, but we were quickly seated and given menus to start making our choices. The two ladies manning the bar were very busy, but also very polite and friendly. We did not wait long to give our order for both drinks and food. We were intrigued that the men is fully gluten free - but you would never know. My husband had the fish bake and I opted for a chicken and leek pie - the pastry was some of the best I have tasted and as for the dairy free mash - couldn't fault it. The fish bake was full of fish and very tasty. For dessert I went for the sticky toffee pudding - dairy free as well as gluten free - and could not believe how light it was - not too sweet either. My husband just had a scope of very lovely ice cream. Despite the busyness of the pub, there was no lack of good service and we felt it was very good value for money. We will be back if in the area.
ButchersofBuckingham . 2024-10-14
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The outside appearance of The Red Lion may put some off, but don't be. Walk through the bar which is full of happy and regular customers, and just enjoy well cooked and hearty food. No frills, but served with a warm smile from the friendly staff. As they say,"The proof of the pudding is in the eating" and we left there full and extremely happy.
James S . 2024-09-27
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We visited the Red Lion specifically because our 5 year old daughter has recently been diagnosed with coeliac disease. Our visit was for Sunday Lunch (booking is a must). The whole restaurant is Coeliac Safe and all food/the kitchen are GF. This was hugely reassuring for us. 5 of of 6 of us had the Roast Dinner, varying with our choice of meat. Each meal was huge although we managed to share a couple of puddings afterwards! The staff were welcoming and the garden was a lovely area too. We will definitely return.
Laura Claire . 2024-09-15
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Great food (esp for gluten free diets), lovely outside space, good service and prices. A very enjoyable family lunch for three generations of our family.
Global27460539346 . 2024-08-14
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Looked at this pub in line before we came on holiday to Kent and thought it looked lovely. Came for a drink and sat in their beautiful beer garden, absolutely stunning garden. Inside is a complete oldy worldy low beams interior with a warm and friendly atmosphere Booked and came back for a meal a day later. Staff are lovely and very accommodating Food was exceptional, all meals are gluten free Dog friendly pub and a beautiful resident boxer Would definitely recommend
carolinekilcoyne61 . 2024-08-07
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Food was amazing, we can't wait to return. Had a generous chicken ham & leek pie, veg and chips with a really tasty gravy, and the burger which was also delicious. Great choice of drinks, lovely staff. 100% recommend
Charlotte L . 2024-08-06
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The Olde Gits Society Lunch Club are regulars at this local Pub Restaurant. Lovely Olde world building. Great Food Great Beers well kept. Variety of wines and spirits including Alcohol Low or free beers etc. Great Staff. Dog and Child Friendly. Lovely big garden with Smoking area. What more could one wish for.
Tony S . 2024-07-27
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Was made to feel very welcome as soon as we walked in. Great service by friendly staff. Lovely food...and massive portions! Def going back
Neil G . 2024-07-08
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Visited for lunch with my daughter. I have coeliac disease so need gluten free. It was wonderful to be able to choose anything on the entire menu. Our food was delicious. I had the steak pie followed by cheesecake. We will definitely be back
KathCreative . 2024-03-22
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Another fantastic Sunday lunch. Shared the fishcake starter and then a fantastic beef for myself and the chicken supreme for Lisa. Lisa had the cheesecake for dessert and I had the sticky toffee pudding. Everything cooked to perfection with great service from all the team. My Lisa is coeliac and its just great to go somewhere that she doesn't have to worry about mistakes being made.
David A . 2024-02-13
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Great gluten free menu (which suits my partner) but this in no way detracts from the food which I always enjoy too. We have had meals here ranging from 1st class Sunday Roasts, through weekday lunches and specialised meals for Chinese New Year.
Onelivebadger . 2024-02-06
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Dedicated gluten free, Coeliac UK approved. Excellent range of vegetarian and vegan options too. Just bliss to be able to choose anything and know you won't get glutened. Some old reviews mention the landlord. I think there must have been a change in management, all the staff were friendly and accommodating. We went for Sunday lunch. Definitely recommend booking in advance.
Maps595574 . 2024-02-02
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This pub is perfect for a relaxed night out. The food is excellent (although currently awaiting more pies) and it has a cozy atmosphere. The staff are friendly and there are board games to use , which we did! Reasonably priced as well.
Jill P . 2024-01-27
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First time eating here , I come here after being suggested by a friend and decided to take my mum for a meal , I opted for the burger and it was absolutely amazing , my mum had the chicken burger and again it was absolutely spot on , the chips were lovey and golden and piping hot , we was greeted at the bar by a member of staff called shaz and she was very welcoming and felt very comfortable upon walking in ! I also have some arkward dietary requirements and I explained these to Shaz and she let the chef know and again the staff done an amazing job , will definitely return for more food …. Also tipsy the dog was gorgeous couldn’t help giving her a stroke !
littlespiv1995 . 2024-01-24
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Had a great meal here for our team Christmas Lunch. Excellent service and great atmosphere. Makes a change to find a pub/restaurant dedicated to gluten free food. Will definitely be returning.
Stephen B . 2023-12-11
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Nous nous sommes arrêtés là lors d’une froide journée enneigée pour nous réchauffer après une visite de Faversham. L’accueil y est très chaleureux et nous avons beaucoup aimé le cadre et nous avons bien mangé. Les enfants étaient ravis et nous aussi. Nous y reviendrons sans hésiter si nous repassons par ce joli petit coin.
aur_liea520 . 2023-12-09
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What can I say! We came here as a pre wedding evening treat. Staff were lovely, very accommodating and chatty. Food was beyond fantastic My vegan pie was fantastic. My mum and her friend said it’s some of the best food they’ve had and the best meal they’ve had out in AGES Owner noticed I was wearing a bride tiara and was so kind and chatty wishing me the best for my big day Highly recommend If we didn’t live so far away I can only imagine this would be our chosen “local”
Kayleigh D . 2023-11-28
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What a superb place. The food was just out of this world, big portions and great value, it was all cooked to perfection. The staff and landlady were so friendly and made our party so welcome. Such a shame we don’t live locally.
Denise H . 2023-11-26
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Absolutely fantastic restaurant/pub. The food is exemplary, superb portion sizes, delicious food. Lisa and the team made us feel so welcome. Thank you for making the night before our Daughter's Wedding so special xx
O7709MOlisad . 2023-11-26
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Just an adorable and quaint place, that served food from the heart, which tasted divine at a price that was truly spot on. We couldn't fault this place, just a shame its almost 100 miles away from where we live, if it were our local we would definitely be very regular visitors.
Michael D . 2023-11-26
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I stumbled on this pub when looking for places that at least do some gluten free food . Fed up with settling for ham,egg and chips followed by a gluten free brownie I was hopeful when I read their exclusively gluten free menu The menu is extensive and varied . I was literally spoilt for choice ! The cod and chorizo was delicious . I didn’t leave a morsel . Plum crumble and custard on a dark and rainy night . Does it get any better than this ? The service was professional and very friendly . We will definitely be back . I recommend this gem of a pub to anyone .
Caldwell L . 2023-09-20
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What a great treat to actually find a place that did 100% Gluten Free, and know what you were eating was totally ok, i wish there were more places like the Red Lion, food was AMAZING, even my hubby who is not Coeliac loved the food too, down here on holiday, and lucky me back again in two weeks, i have allready planned to come back, what a wonderfull experience thankyou , thankyou, thankyou for such a wonderfull time, xx
davidlinda84 . 2023-09-18
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Fantastic place, all staff were so friendly and the food was amazing, having coeliac this was a dream for me to order anything I wanted and knowing it was safe. The outside area was lovely and I loved that there was background music! Beautiful cosy place! Would highly recommend and we will definitely be returning! 😊
spangles1234 . 2023-09-03
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We visited today and had a beautiful Sunday roast lunch . The service was amazing -very friendly staff and we didn’t have a long wait. It’s not easy to find a restaurant that caters for people with celiac so this was a fantastic find,we will...
Stella M . 2023-08-27
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Visited with friends whilst walking in the Downs. I had the vegetable curry which was excellent. I did not drink the beer but others did and were very impressed, they needed a 2nd to make sure. Nice atmosphere and friendly service- I will come again.
Peter J . 2023-08-20
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Great food and a lovely venue, staff friendy and efficient. Will call again to try the lunch. Peter and Rosslyn Allen
Peter A . 2023-08-17
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Nice venue with dog helping serve at the bar. Nice food, a little delayed but good when it came, though chicken coating a bit crunchy. Cleanest pub toilet I have ever seen!
Hoppityskip . 2023-08-09
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Best gluten free food I’ve tasted!! All food is gluten free with other allergen options available eg dairy free. The rest of my family are not GF and were really pleased with their meals also. The desserts were definitely my favourite and it was great...
Z1480JMmelissap . 2023-08-06
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Stopped by here for the first time on a rainy Monday afternoon after the weather turned, so with no expectations. It was incredible! The steak and ale pie, was beautiful, lots of fresh, perfectly cooked veg, and a nice big pot of gravy. My husband...
Meehan74 . 2023-07-31
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We stumbled across this place and we so pleased we did. The service was fantastic - staff were very welcoming as we walked through the door - and the food was lovely too! Would highly recommended.
Leahlg123 . 2023-07-23
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Best pub food i have had in a very long time and ALL GLUTEN FREE service was excellent and a friendly atmosphere will definitely visit again this place is a little gem
Shadia S . 2023-07-23
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We come from a local village, and had knowledge of the Red Lion, having had lunch their a few years ago, but for some reason never got back. My wife and me set ourselves a challenge to find the best place to eat and drink...
Peter A . 2023-07-15
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Saw this on the internet as 100% gluten free, we were in the area so stopped for lunch. The pub was very welcoming, lovely big garden and good seating. Inside was olde worlde, very nice. The menu had a great range of dishes that you...
mewsreviews . 2023-07-08
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Trying to find somewhere that doesn’t think a vegan meal is a jacket potato and beans is pretty damn impossible, so to stumble across the Red Lion was a revelation!! Instant friendly welcome in a beautiful setting, well thought out layout and lovely clean newly...
Emylou-5 . 2023-06-30
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Drove 40 minutes today to visit the Red Lion as a result of it being a 100% Gluten Free kitchen - Absolutely worth it! COELIAC HEAVEN! Me and my wife visited on a Sunday and the main menu offering was a roast, everything was beautifully...
andthentherewastom . 2023-05-28
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Been a few times now. A really lovely Sunday lunch, plenty of food on the plate and really tasty and great value for the money . The mincemeat cheesecake was fantastic (I need the recipe 😂) The young waitresses were attentive and friendly - thank...
Lynn B . 2023-04-30
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Fantastic pub restaurant for people with dietary requirements. Everything on offer is gluten free - how great is that, to go to a venue and be able to choose anything off the menu! I also am lactose intolerant, and that’s ok too because they used...
Jhg0_0 . 2023-04-15
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Lovely pub. Lovely pub garden. Dog friendly. We had Sunday lunch which was very enjoyable. The staff are extremely hard working as the pub was full and therefore service understandably slow. We would return but perhaps not at busy times.
CJov . 2023-04-12
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Love this pub being celiac is so good to be able to order without worrying Went for lunch with my daughter she enjoyed the food too
One Box S . 2023-04-09
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We had a very pleasant lunchtime visit to this roadside free house. Cosy and welcoming inside, traditional olde world and interesting with a large open fire and several comfortable niches to settle in. We chose the light lunch menu which was very good and well...
CeebeeNorfolk . 2023-03-27
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First and most importantly - The Red Lion is coeliac friendly, has a safe kitchen and is equally vegan and vegetarian friendly. Secondly - really good and varied menu. Thirdly - reasonably priced, not the cheapest but nowhere near expensive AND good value. Fourthly -...
W9822IHsteveh . 2023-03-24
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What a find! Fabulous food lovely staff and great service. Such a treat to beable to have the choice of the entire menu and be safe. Being Gluten free is so hard normally. It usually means ' Go without' and is always so boring. Today...
Amgthorn . 2023-03-11
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We chose this pub because it was Gluten Free and the menu seemed to have all the pub classics but without any concerns. We were not disappointed! The service was exceptional, very friendly and helpful,good range of drinks. Food was excellent and very filling. Good...
Faye T . 2023-03-06
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Booked a table for my wifes Birthday and we were not disappointed, good service, cold drinks and very nice food, generous portions and tasty. We've mentioned this place to many of our friends. Give it a try.
Chefsearch . 2023-03-04
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Extremely welcoming and friendly. Excellent food and drink. First visit in 25 years and well worth the wait. Service excellent and very reasonably price. Lisa was superb.
hclose999 . 2023-02-08
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We went here on the spur of the moment and what a great decision it was!! From the outside the pub doesn’t look anything special but it’s lovely inside. The whole menu is gluten free but the food is in no way compromised because of...
Sonjabowyers . 2023-01-15
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Was an excellent experience for my celiac husband to be able to have as much choice of food, as everyone else in the party. Also as the kitchen is totally gluten free, to be completely well after eating out . Staff, atmosphere and food couldn't...
GrandTour633329 . 2022-12-23
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We had a work Christmas gathering here last night. The food was amazing and the staff are lovely. The pub is delightful; decorated with hops and with a real, old-fashioned feel of a traditional country pub. No loud music, just a nice place to enjoy...
Lisas_holidays . 2022-11-26
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We had lunch in the Red Lion last Saturday, it was really yummy. We had the sausage meal and southern fried chicken. Plenty of food on the plate, great value for money. Nice hot plate and the food was piping hot. We got a lovely...
W5993RJmichellep . 2022-11-22
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The service here was wonderful - we were brilliantly attended to. The food was delicious - perfect for me as a coeliac but my partner also loved his meal. Desserts were delicious! Lovely afternoon.
tuptravel . 2022-11-19
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Came in with my Aunt and Uncle for lunch. What a lovely pub! Food was hot, nice big portions. Had the steak pie, the sausages and the Southern fried chicken, all gluten free. Lady at the bar was very friendly. Great atmosphere, will be returning!
Road728867 . 2022-11-18
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First time of eating at this pub, will not be going back. There were six of us eating only two-of our party could eat a fair portion of the meal. The service was not great drinks and surplus cutlery was left at the end of...
eileenhiorns . 2022-11-17
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We’ve eaten here several times and enjoyed the food every time. Tonight (8 Nov 2022) was a perfect experience because the waitress was absolutely exemplary as well. Brilliant service, amazing gluten-free food,we would both highly recommend. We had the steak and ale pie, with wonderful...
M1SS_G1GGLES . 2022-11-08
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We have eaten here on a number of occasions and have never had any complaints. Today's lunch with friends was no different. Great choice of food, arrived piping hot and was all delicious. The service was efficient and friendly. We will be back again soon.
Sue K . 2022-11-03
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A friend and I ate there a few days ago, We found the food excellent, if fact I found the food the best I have ever tasted. The description of the food on the menu was incredibly accurate. The service was also excellent and the...
Bookshop_slave . 2022-10-16
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Had Sunday lunch at the Red Lion today. Lovely roast and as a coeliac was so great to relax and enjoy my meal without worrying about cross contamination. Staff very friendly. Would recommend to anyone coeliac or not.
Christine S . 2022-10-16
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I never eat Sunday Roast when out, today I persuaded to have a roast today. I have to say it was without doubt the best Sunday roast I have ever had at a restaurant, I had pork my wife and our friends had beef, the...
Martin8858 . 2022-09-25
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Found this pub by searching for gluten free restaurants whilst we are on holiday in Kent. The fact that the whole menu is gluten free is fabulous and my husband was just as happy with his food, despite not being coeliac. Enjoyed it so much...
MaryH160 . 2022-09-20
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My sister who is celiac has been staying with us for a few days. I found this lovely place by googling gluten free restaurants in Kent. There were 11 of us (including a 5 and 2 year old). It was so lovely for my sister...
ChrissyJKent . 2022-09-03
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To go out and eat and not have to worry is it gf or not, to have a menu that is completely gluten free was absolutely brilliant. The food was soooo good too, we had roasts( there was plenty of it) and cheesecake and sponge...
Lynn B . 2022-08-28
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Eleven males from Faversham visited here today and not only drank great beer but we ordered 9 or 10 different lunchtime meals. Not only were they all served together but every meal was perfect. The staff were very attentive and knew who had ordered what,...
steveieboy123456 . 2022-08-10
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Absolutely stunning little pub.. Visited on the off chance and stopped for food. The staff are so friendly and welcoming with a smile on their faces. Also dog friendly and a huge beer garden. The food was out of this world. Great flavour, great size...
Nats150281 . 2022-07-30
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Absolutely brilliant place well worth visiting. Lovely warm welcome, followed by some very good food, couldn't fault anything to be fair.
Dean B . 2022-07-26
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I wrote a Google review three years ago following a really good visit, we've been back since, most recently last week, and are still delighted with this pub. Good food (safe food for our coeliac friend!), good prices, friendly people... what more can you want...
W9822IHsteveh . 2022-07-04
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I had read about The Red Lion when looking for Gluten Free places to eat, but as it is a 40 minute drive away we didn’t visit until we decided to book for our anniversary dinner. I had a good feeling about the place when...
DTL2013 . 2022-06-25
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My daughter has coeliacs so we've been trying to find good places to eat out that is safe for her. There isn't enough gluten free kitchens out there. The Red Lion was great. Lovely atmosphere and they were very welcoming. The food was all delicious...
elizabethrH2612TM . 2022-05-31
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Twelve of us dined in this lovely pub and we all had a fabulous time. The pub itself is so cosy inside and the welcome warm. The food is really fresh and absolutely delicious. A big plus for me is that it was piping hot...
CherylKent . 2022-05-29
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Landlord and lady are so welcoming. Chicken pie and simple fresh bed and gammon & chips were very tasty! One star down due to pizza being slightly overdone. After eight mint cheesecake & chocolate brownie was delicious too! Nice to visit a pub where I...
149gemmao . 2022-05-07
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We have had yet another fantastic meal the food was delicious with a great selection of fresh vegetables 🥕, and the cheesecake was to die for. Great landlady & landlord and a great team making our visit very enjoyable and we will return.
U5040KTjamesm . 2022-05-07
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It's sad when, having had great expectations based on a website, the outcome is such a let down. My starter was a tasteless fishcake which was sadly lacking in fish and came with a bland white sauce. My main course was a chicken pie which...
Mike H . 2022-05-04
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We booked this as one of our party needed a gluten-free menu. It's a beautiful pub with an open fire, traditional decor and really nice ambience. The manager was lovely, nothing was too much trouble for her and she was really friendly. The food was...
Lisas_holidays . 2022-04-24
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Last night we visited this venue by chance for we was in the area. Lovely looking restaurant, with very pleasant staff. Menu is 100% gluten free, which was ideal for me. Food was excellent, menu had a good choice to select from. Cannot fault this...
998SueR . 2022-03-20
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Have driven by here many time going to Ashford and it never looked nice but for a Birthday surprise my wife booked a lunch here and I must say we were not disappointed. I think it may have new owners as the bar side of...
Chefsearch . 2022-03-19
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Stopped for Sunday lunch when they kindly squeezed us in. Absolutely delicious and the meat was cooked to perfection. Will return for sure.
792chrisp . 2022-03-05
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Fantastic service from the minute we arrived! Warm inviting atmosphere and didn’t feel out the click- which some pubs have! Lady who serviced us- tattoo on her leg - was friendly and efficient.
149gemmao . 2022-02-27
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Four of us have just had a lovely meal in this pub. I’ve never been here before but will definitely return. Lovely staff, great service and a good meal. 👍
306helenc . 2022-01-29
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Great place. Completely gluten free. The food us fantastic and the staff are friendly and welcoming. Plenty of parking and dog friendly too. Definitely our new 'go to' place. Love it.
jacquiebartlett . 2021-12-08
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I found this pub online as was searching for gluten free food Sunday lunch options and it was near our friends house so we thought we would give it a go I must say it’s the best gluten free food we have ever had and...
Savvygluten . 2021-11-28
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First but not last visit. Car park full which is always a good sign, friendly welcome from the landlady and great food and service at good prices. If you've not been, go there!
Christian5762 . 2021-11-14
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For many years have driven past the pub without calling in , finally decided to break the habit and so glad we did . A couple of drinks and a superb Chicken Thai Green Curry and Chilli Con Carne were a perfect combination . Surrounded...
Harleyvrod . 2021-11-10
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Greeted with a smile when we entered the pub. Very varied menu, something for all tastes and appetites. I had the steak pie with short crust pastry which was delicious, in fact the best I have had for some time. All of our party were...
dongregory1950 . 2021-11-05
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Visited this lovely pub on Saturday evening and was made very welcome by Lisa. Our evening meal was fantastic and our waitress Hayley made sure we had everything we needed. My husband was pleased to find a choice of two local independent brewed real ales...
444anneg . 2021-10-31
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We really enjoyed our visit. The food was delicious and as everything was gluten free we all had a fabulous choice! The owners were really welcoming and the pub was cosy and warm. Perfect!
Lynne T . 2021-10-24
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The Red Lion is a wonderful traditional pub with the “right” atmosphere in relaxing surroundings including the large garden to the rear. Lisa and Paul and their team are all great hosts who are always very accommodating to ensure every visit is most enjoyable. Despite...
aoitravels . 2021-10-11
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We enjoyed two fabulous meals, the bonus being that all food served is Gluten Free and how often can you experience that? The venue is a really attractive beamed pub, the staff are so friendly and helpful and the food is just supreme. The Bread...
Geoffrey T . 2021-10-02
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We stopped off at this gem of a pub yesterday,Paul and Lisa allowed us to stay over night in the car park with our Motorhome, We arrived around 2pm and was greeted by Emma, who made our day a very happy and enjoyable one,Thank you...
amy r . 2021-09-21
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We visited last night and what a treat it was. As somebody who is used to only being able to choose between a few gluten-free options on a menu, it felt wonderful to know that I could choose absolutely anything. The food was absolutely delicious,...
Tasha T . 2021-09-18
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After a very long journey from the north we stumbled on this gorgeous little pub which was very busy at lunch time . It was full with diners who had booked in advance but if we wanted to wait at the bar they would try...
Cleveleysfoodie . 2021-09-12
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My husband and I have just had a very pleasing lunch whilst sitting in the pub garden with the sun doing its best to shine on us. Vegetable soup for me and a burger for Rog, both meals arrived quickly, they were piping hot and...
TheSpicebergs . 2021-08-24
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I have visited the Red Lion twice and both trips have never disappointed. Being gluten & dairy intolerant it’s hard to find good quality food and service that doesn’t make you feel awkward, but with a full celiac friendly menu it’s nice to go out...
chloewA28BG . 2021-08-14
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This is my favourite place to eat out having celiac it’s a nightmare to eat out so finding The Red Lion a few years ago was such a joy. You wouldn’t know the food is gluten free my husband enjoys the food as much as...
debcoo2015 . 2021-07-24
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We were able to sit outside and have a drink before we went inside for our meal, considering it was a warm evening it was pleasant to sit outside. Food was good and staff attentive.
paula g . 2021-07-24
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We were staying nearby, so ended up eating here. It's a nice ordinary village pub, serving typical pub food. Sensible prices. Friendly/helpful staff.
Stu151 . 2021-07-12
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Having visited The Red Lion before, we were more than happy to make a lunch stop there en route to the coast....I knew I would feel safe and not fret about this being our first 'in house' dining experience in 16 months! Social distancing, mask...
dedicatedtraveller . 2021-06-21
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I can’t believe we didn’t already know about this place! We had the most fantastic experience here- from initial phonecall (we were made to feel very welcome at short notice!) through 2 delicious courses. The pace was just right, we didn’t feel rushed or ignored,...
LA12ZXJ . 2021-06-12
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At last somewhere to eat that is 100% gluten free! What a treat. Beautiful food at a reasonable price. Lovely staff who make you feel very welcome. We will be back!!
Missdiy13 . 2021-06-09
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What a beautiful pub, definitely worth visiting if you haven’t been before. Amazing food (all gluten free) and the staff were so friendly. Beautiful beer garden. Will definitely visit again!
TheNatGee . 2021-06-03
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Lovely restaurant in a beautiful location. My son in coeliac so we were attracted to the restaurant as the whole restaurant is gluten free food which is amazing. Whether you are coeliac have a GF diet or just want lovely food we would highly recommend...
paulcK7699LP . 2021-06-01
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Good place as offer gluten free and also gluten free puddings which are fab choice
336 Opinions
THIS IS A DIRTY HOTEL. Bleach water doesn't make it clean. Do not waste your money. This hotel is nasty and dirty, and the food was awful. And the staff and their service were even worse. The hotel needs to shut down and be rebuilt. Spa , jacuzzi is not working. We didn't even get the pass we asked for. And people who did had to get staff to let them in. We walked around, but we were told that these had been broken for the past few days before we booked, but we were not informed of this. Before our arrival. No one told us about this at the time of booking or afterwards. We were still under the impression from the website booking.com that this was a spa hotel. How very disappointing. And misleading totally. The room was dirty, the receptionist said l can only leave a message for the manager when we complained. No one spoke with us. And it was too late to book anywhere else. the sink in the bathroom was broken and glued back together. Rusty bin, dirty shower, water only dribbled out. There was no water pressure, there was dirty floors, cobwebs, and hair of all sorts on the floors. The carpets in the bedroom had loads of stains. Bed base was all torn and stained. The kettle had loads of limescale in it. But when we boiled it and poured the water out, the limescale kept coming out every time. So we couldn't even have a cup of tea. There was a flashing pedestrian light outside that came through the curtains. So, sleep was not an option. This was the worst hotel I have ever stayed in. I don't recommend any food. And the coffee was cold. We had to get our own cutlery as none of them were on the table.