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3.7

Based on 985 opinions finded in 4 websites

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Nº 407 in 599 in Solihull

Nº 60 of 85 Other cuisines in Solihull

CUSTOMERS TALK ABOUT DISHES WITH..ladyroastpiesandwichcoffeesteakchickenbeautifulhammustcookedoldpayfishsalad

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Nice, cosy pub & eatery. Real ale at competitive prices! Excellent festive menu, catering for a large lunchtime group with excellent, friendly service from Demi!

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Philip Green . 2024-12-18

MORE AT Google

The staff are fantastic very helpful big shout out to Abbie and Demi for putting up with us every Tuesday and even Xmas dinner

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Ashley Tizzard . 2024-12-10

MORE AT Google

I have been going more often lately with buds, from work. We go for the food and the staff are spot on. Efficient, friendly and bang on service.

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Kevin Bolger . 2024-12-07

MORE AT Google

Lovely place and great staff they go an extra mile for customers. The best chicken wings in Solihull

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Buhle Maphosa . 2024-12-06

MORE AT Google

Great pub food and atmosphere at reasonable prices. Great to find sandwiches on offer at lunch

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peter fowles . 2024-12-04

MORE AT Google

Food was usual ember inns but Dionne was amazing! She was so lovely and attentive

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Scarlette Rowley . 2024-11-27

MORE AT Google

Great atmosphere nice and relaxed , Abi and Demi worked so hard and were friendly and courteous.

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James Kelly . 2024-11-26

MORE AT Google

Bar staff and food service very good. The wings, spicy and BBQ, pleased my parents, 94 & 101yrs old, but the "Thick Gammon" for me was a total disappointment. For me it was thick bacon, similar to potrine in France, and because of that when grilled it became very dry. Chips obviously frozen and really quite tasteless I will give it a miss next time.

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Geoff Cordwell . 2024-11-23

MORE AT Google

Staff are always welcoming, service is great and Charlie serves a great sherry

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Steven Griffiths . 2024-11-20

MORE AT Google

Lovely food in lovely a atmosphere. Great service

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Paul kavanagh . 2024-11-17

MORE AT Google

Terrific evening in the Red Lion, great food and lovely service from the ever smiling Dion and Charlie, joined the quiz and didn't disgrace ourselves. Looking forward to our next visit

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Ian Kembery . 2024-11-13

MORE AT Google

Charlie is wonderfully friendly, always bright and welcoming.

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Allen Beatty . 2024-11-13

MORE AT Google

I recently visited The Red Lion in Knowle, and it was an absolutely fantastic experience from start to finish. Dion and the entire team were outstanding—warm, welcoming, and attentive, making sure everything was just right. We opted for the three-course set menu, and it was exceptional value for money. The food was beautifully presented, full of flavor, and each course felt thoughtfully prepared. The starters were fresh and flavorful, the main courses were perfectly cooked with generous portions, and the desserts were the ideal way to finish off a great meal. It’s clear the kitchen team takes pride in every dish they send out. Overall, The Red Lion provided a superb dining experience. With a great atmosphere, amazing food, and excellent service, it’s easy to give them a well-deserved 5 stars. I highly recommend it to anyone looking for a fantastic meal in Knowle!

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brad allen . 2024-11-13

MORE AT Google

My friend & I thoroughly enjoyed our recent visit. The Merlot you sell is top class by the way. As for the food, I love your Lasagne however the dish that it came in (the usual one) was only half full so I was saddened to see that as this is my favourite dish, the taste was as fabulous as ever but I needed to order a side of fries to make up the lack of lasagne. My friend had the haddock & chips which was really lovely. I find the staff at The Red Lion very pleasant and although it could do with a freshen up (in particular the disabled toilet, which really needs some attention) The Red Lion is a home from home. I particular love the open fires such a comforting addition on a cold evening. I have tried many of the dishes on your menu and I have never been disappointed in the flavours or how it was presented. The Lasagna was delicious but I would have loved the dish to have been full.

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Sheron Phipps . 2024-10-11

MORE AT Google

We attended the Red Lion as a party of 6 for the Quiz and to have dinner. We booked a table for 8pm for dinner and arrived at 8pm to be told that they were no longer serving food. The waitress on the bar was extremely rude to all members of our party and very unhelpful. We were shown to the wrong table. We then ordered drinks on the app that never arrived. Another waitress came over to our table and told us we had to leave as she believed I was under 18 even though I am 25. I was not drinking alcohol and am clearly over 18. She asked in a very rude way to see my ID and I didn’t have any so she scurried off and never apologised for the insult. Our drinks still hadn’t arrived half an hour later so we went to the bar and got a refund. We then went to The Greswolde down the road and had a much nicer experience, and above all, were treated with respect. We most definitely will not be returning to The Red Lion.

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Lauren . 2024-10-09

MORE AT Google

Well... The Red Lion is an interesting place, and not one I'll be visiting again. After visiting a local wine bar & shop for the first time, then a newly opened Italian restaurant, all of which our party of 4 loved and all said we would return to - we decided to finish our Saturday night at The Red Lion, arriving around 10pm to loud, drunken carnage. Patrons who couldn't stand they were that inebriated, and later when I went to the gents had one push the way into my cubicle . And the "artwork" etched onto the toilets walls is interesting too, as attached in my photos... TBH at the end of the night I couldn't leave fast enough. On a positive note -the staff were good, the young man going around cleaning tables was lovely, equally staff behind the bar were good too. Sorry but cannot recommend 😞

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Paul Barf . 2024-09-29

MORE AT Google

Popped in for a quick drink, Charlie the new barmaid is a brilliant addition to the team. Very friendly and good at what she does.

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clair hands . 2024-09-24

MORE AT Google

I’m leaving a review for Charlie cleaver,she is very kind and takes pride in her job she hasn’t been there that long but she is fitting in very nicely she’s bubbly and that’s what I like too see

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Brooklyn Lee . 2024-09-24

MORE AT Google

Very well served while at the bar, in particular Charlie

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Haz Cleav . 2024-09-24

MORE AT Google

Love the pub, atmosphere and the staff are lovely Charlie stood out for us

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Suzanne Hill . 2024-09-23

MORE AT Google

Demi and Abi were happy and helpful, food was great.

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Jake Harrison . 2024-09-17

MORE AT Google

Very nice place to eat dinner in a relaxed and nice environment. The team Abi & Demi were very friendly and helpful. They served us with a smile and personality.

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Daniel Currall . 2024-09-17

MORE AT Google

Demi and Abi were happy and helpful, food was great.

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Jake Harrison . 2024-09-17

MORE AT Google

Very nice place to eat dinner in a relaxed and nice environment. The team Abi & Demi were very friendly and helpful. They served us with a smile and personality.

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Daniel Currall . 2024-09-17

MORE AT Google

We were served by Abi who was very friendly and helpful. Demi was our waitress and she was very bright and cheerful. This helped us to have a very enjoyable evening, with decent food. We visit this pub quite often and the food is good and reasonably priced along with decent ales.

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Jeffrey P . 2024-09-12

MORE AT TripAdvisor

We treated my wife Andrea to a birthday lunch at The Red Lion. This review is for Charlotte, Claudia and Ellie as they all provided exceptional service, and made sure my wife her friends had a wonderful day. I came to the Red Lion on Monday, asking to pay for their desserts and fizz in advance. The staff found a way to make that work, and looked after the balloons that I wanted to leave. On the day, the table was ready and the staff used the cash I left to pay for the prosecco and puddings. They made my wife and her friends feel so welcome and very special indeed - we will absolutely be coming back for more! Thank you all so much for going the extra mile - we won’t forget it. Cheers, Dan

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Daniel H . 2024-09-11

MORE AT TripAdvisor

Great night out with friends. Staff cheerful and we were all served promptly throughout our meal. Great menu and a good choice of real ales for a good night out. Food well presented and prepared. Look forward to our next visit.

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Alan H . 2024-09-05

MORE AT TripAdvisor

Went for a meal with the family. The other 2 meals were fine. My fish and chips had soggy batter, not good. Not been back as yet

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Ian Dawson . 2024-08-26

MORE AT Google

We had food and a couple of drinks as a catch up with old friends for lunch here at the red lion Knowle. Friendly staff, clean and lovely relaxed atmosphere, food was beautifully cooked by chef Emma and served piping hot. A variety of starters were had, chicken tender and calamari delicious. Some had fish and chips, haddock in home made beer batter which went down a storm also the gammon was just delicious so tender and juicy, hubby loved the apple and cherry crumble with custard again piping hot, we'll definitely be back! And thanks to the lovely chef Emma

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Julie R . 2024-08-22

MORE AT TripAdvisor

Had a great evening and fantastic service by Demi really friendly atmosphere will definitely come again

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Dale O'Neill . 2024-08-22

MORE AT Google

We had food and a couple of drinks as a catch up with old friends for lunch here at the red lion Knowle. Friendly staff, clean and lovely relaxed atmosphere, food was beautiful cooked by chef Emma and served piping hot. A variety of starters were had, chicken tender and calamari delicious. Some had fish and chips, haddock in home made beer batter which went down a storm also the gammon was just delicious so tender and juicy, hubby loved the apple and cherry crumble with custard again piping hot, we'll definitely be back! And thanks to the lovely chef Emma ..

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Julie Russell . 2024-08-21

MORE AT Google

good food nice busy atmosphere friendly bar staff oh and good beer

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Alan Price . 2024-08-05

MORE AT Google

Me & wife came to the red lion for our anniversary, we had a lovely meal food was fab atmosphere was really friendly, can't fault the staff all very friendly. We will be returning.

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Terence Smith . 2024-08-03

MORE AT Google

Fantastic pub. Food is beautiful. Recommend the sandwich/wrap section for in this warm weather

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Kayleigh Allen . 2024-07-31

MORE AT Google

Great pub was a little quiet but good service and reasonably priced drinks Food menu was varied and my meal was excellent Service was friendly and efficient will definitely go back

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Thomas C . 2024-07-30

MORE AT TripAdvisor

Nice place with occasional entertainment with friendly staff, only downside we had the same round of drinks 4 times but paid 4 different prices. Got to be honest I thought them days we're over with the new till systems pubs have nowadays. That said I will be back..!

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James Kenny . 2024-07-21

MORE AT Google

Just an expensive Wetherspoons at best!!!

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Neil Dilloway . 2024-07-18

MORE AT Google

Excellent service from Abby at the bar. Ale was good, had an Xpa. Manager Jim brought the food over to us. It was hot and on time and more importantly it was really nice! Definitely worth the trip, brightened up a rainy Monday

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Jay C . 2024-07-15

MORE AT TripAdvisor

The staff were excellent and made the place. Abi and the young man on the till were excellent.

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Theresa Tedd . 2024-07-11

MORE AT Google

Can't give much for atmosphere as it was nearly England kick off time in the Euros

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Shank 16 . 2024-07-07

MORE AT Google

Fabulous local pub. Staff are friendly and this reflects in the atmosphere. I've been meeting friends regularly here because we've been made welcome. Food is really good and not overpriced either. Highly recommend.

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Margaret Dempsey . 2024-07-02

MORE AT Google

Very friendly staff always welcome and help with a smile. Food always lovely

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Sophie Cosford . 2024-06-28

MORE AT Google

Amazing food. Great service very helpful staff who always serve promptly and helpfully and with a smile. The app works great for ordering but ordering at the bar is very quick and hassle free.

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Sophie C . 2024-06-28

MORE AT TripAdvisor

Bit of a mistake to eat here. Used to be really good and not Eaten here in a while. Service quick and friendly. Food poor. Think it was straight out of Iceland and into a fryer. Serviced piping hot though. Just basic. Lots of unclean tables and place was empty. Say no more

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Lola . 2024-06-25

MORE AT TripAdvisor

Always great food and atmosphere when we come here ( every 6 weeks)

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Tracy Tucker . 2024-06-21

MORE AT Google

Friendly staff and delivered great customer service

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Sniper Bailey . 2024-06-21

MORE AT Google

Family get together, we had a family gathering here, the food and service was very good, would definitely come back again

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billsuedamms . 2024-06-20

MORE AT TripAdvisor

Lovely meal & great service. Food nice and hot. We will definitely be returning. We had a lovely family experience Thank you

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Gemma D . 2024-06-20

MORE AT TripAdvisor

Great place staff fantastic. Great to just unwind and the curry's taste good. But come more for the beer. Been coming now for 50 odd year's. Great place.

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Bliyth West . 2024-06-17

MORE AT Google

Lovely food, good prices, pub and toilets lovely and clean

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linda williams . 2024-05-28

MORE AT Google

Lovely place, sadly we were there for a funeral, but everything was exemplary. The staff were helpful and respectful. The buffet they put on was fabulous - just one tiny thing, it would’ve helped if they could’ve marked what was vegetarian and what wasn’t, or sectioned it off in some way, as it was all mixed together. Apart from that, I can’t fault them. The cookies were amazing, I’d give 5 stars for those alone!

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The Dollinater . 2024-05-20

MORE AT Google

Lovely atmosphere and smashing food! Will definitely be retuning

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Isabelle Perry . 2024-05-20

MORE AT Google

Banging food, smashing service! Will definitely be coming back again soon!

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Lauren Potter . 2024-05-20

MORE AT Google

Really friendly staff with fast and efficient service :)

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James . 2024-05-20

MORE AT Google

How can you just close the bar when you feel like it oh it's gone quiet when people want to give you money!!!!!

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Paul . 2024-05-19

MORE AT Google

Food was served cold, tasteless. Meat was served very undercooked. Desert was worst no mergiue or fruit in an Eton mess. Took 40min - 1 hour to clear the table away and only cleared the table when asked when they were bringing the deserts to the table. Definitely won't be returning, we will find another place

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Sarah Hale . 2024-05-05

MORE AT Google

Pub looking bit run down, in need of a do over.

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Maxine Tonks . 2024-04-17

MORE AT Google

Had a family meal (8 of us) there on a Saturday at 14:00. Pre-booked a table for 8 and when we arrived, the booking couldn't be found. The staff member gave an "ooh" when we asked for a table for 8. Anyway, found us a space which was fine. Lackluster service overall, cheap but uninspired food. Hot drinks unavailable when we were there. Did the job but suggest giving this place a miss.

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William Miller . 2024-04-07

MORE AT Google

Excellent meal, really good value.

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Helen Faulkes . 2024-03-30

MORE AT Google

Easy to find, good parking. Great prompt to enter reg details on entry. Really friendly staff Great value lunch menu. Starter dishes cleared away and mains delivered promptly. Had the waffle to finnish and shared it-delicious! A bit of a, walk to the loo, but probably needed it after dinner! My cousin and I have decided to go again next month, around 30miles journey between us so must be worth it! Thank you for a lovely time.

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Becky Element-Fellows . 2024-03-20

MORE AT Google

Sunday lunch for Mother’s Day not great. Roast potatoes obviously frozen and more than likely Aunt Bessie’s and some like rocks. Gammon debatable and more like bacon. Winter Veg more than likely frozen and a mess on the plate.

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Graham Baines . 2024-03-15

MORE AT Google

The Red Lion in Knowle offers a charming experience with friendly service from Demi and Abi. The food is delicious, featuring a variety of hearty dishes. It's definitely worth a visit if you're in the area.

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Downton1962 . 2024-03-12

MORE AT TripAdvisor

Great service, and amazing food. Hot and delicious as always. Friendly fast service and happy staff, a great atmosphere here, so welcoming. Would 100% recommend

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hollie r . 2024-03-11

MORE AT TripAdvisor

Very short staffed one cooking one on bar and one poor waitress run ragged

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MICHELLE CLULEY . 2024-03-11

MORE AT Google

The staff were very welcoming and attentive. The atmosphere good. The food was a high standard served well.

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David Harwood . 2024-03-11

MORE AT Google

Excellent service at the bar from Oscar. Landlord was well kept and clearly wasn't the only one as the other ales looked good. Food came out quickly, piping hot and couldn't fault it. Very reasonable price and portions. Atmosphere was great, lovely and warm inside and the fires were lit and looked great. Could probably do with a lick if paint in some areas but doesn't detract from the experience. Manager Jim was back and forth taking food but stopped to talk when we asked him some questions. Definitely coming back

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G3738LSjamesc . 2024-03-01

MORE AT TripAdvisor

Lovely food and lovely pleasant staff .needs some redecorating but on the whole a really good experience will go again x

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I6725UQthomasc . 2024-03-01

MORE AT TripAdvisor

A very nice evening at the red lion in Knowle. The two waitresses, Demi and Abbie, who served us were very welcoming and attentive throughout our visit. Will be visiting again 😊

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1973mazza . 2024-02-19

MORE AT TripAdvisor

We ordered fish and chips this time as we had the chargrilled chicken last time which was awful, bland beyond belief, the fish was under cooked and very greasy the chips where undercooked and still hard in the middle, honestly how could you mess up a simple fish and chips, lesson learnt we won’t be returning

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Stewart R . 2024-02-18

MORE AT TripAdvisor

Lovely food and a very welcoming atmosphere. Jim and Emma were brilliant

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susan clinch . 2024-02-13

MORE AT Google

Nice friendly bar staff made it an enjoyable visit. Really average food.

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Nathan Chan . 2024-02-09

MORE AT Google

Local people local staff local clients and local food. Delightfully charming

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John R. Woodward . 2024-02-04

MORE AT Google

Hate doing negative reviews but have to say the food was pretty dreadful. Sausage and mash covered a 1.3rd of a bowl but was ok. The vegetables that were supposedly steamed were dried out and were ridiculously salty. A shame, used to be a thriving local. Hope it is again one day. Atmosphere was non existent. Can't fault the staff.

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Mike Lee . 2024-02-04

MORE AT Google

Lovely afternoon spent with friends, great atmosphere and fantastic service. Emma in particular never fails to put a smile on our faces

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Navigate22852009267 . 2024-01-29

MORE AT TripAdvisor

Amazingly good quality food, friendly staff, and greeted by the smiley face of Jim the new Pub Manager. The atmosphere and service has been amazing since he's taken over. 5 star pub ⭐️

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hollie roberts . 2024-01-26

MORE AT Google

Best pub in town . Well priced and great service . The only place to drink in Knowle without getting ripped off.

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Boatdog van Traveller . 2024-01-25

MORE AT Google

If there was a no stars that is what they would have received. Only 2 tables in pub eating. We waited over 20 mins for main course. Starter mushrooms . These were greasy as anything. Main course had obviously sat under heat ..peas like bullets and boiling hot tartar sauce on the plate in a metal bowl which had also been left under heat in the kitchen . We was forgotten about totally. DONT WASTE YOUR MONEY. Its awefull !

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dawnr679 . 2024-01-24

MORE AT TripAdvisor

Wouldn’t waste your money had starters had to wait 25 minutes for them to even come over to see if we had finished. Then the next minute our mains came out clearly had been sat under the grill as they were lukewarm the gravy boat had a ring round it where it had been sat there for a while, warm tarter sauce ,peas like bullets mash had skin on it.wouldn’t recommend.

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Megan Bickley . 2024-01-24

MORE AT Google

Scarcely any food. Disgusted. Special event for 9. Had bought drinks. Not advised at any time that there were severe shortages. Will never go again. It was to mark the 7th anniversary of the loss of my sister!!! We had pre booked. No steaks, burgers, chicken wings etc. We gave up and went elsewhere having bought bottle of wine and other drinks.

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Margaret Cavalier . 2024-01-15

MORE AT Google

Usual lovely staff. Food was up to its usual standard. Only downside was that we had to keep our coats on as we thought the pub was not warm enough.

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Keith Chester . 2024-01-11

MORE AT Google

One of my favourite places to go for food. Always good food. The staff are always welcoming. Would definitely recommend.

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A World of Time . 2024-01-02

MORE AT Google

The family and I had our Christmas dinner, and the service, food, and atmosphere were brilliant 👏 👌

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Linda Walker . 2023-12-31

MORE AT Google

Good service. Good food. Comfortable surroundings.

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Kevin Coady . 2023-12-25

MORE AT Google

A Monday night, very quiet. 3 beers on tap, rather uninspired selection: Doom Bar, Landlord, Blitzen. Tried the Blitzen, disappointing.

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Nick Cromie . 2023-12-12

MORE AT Google

Pre booked Birthday Meal Eleven of us well looked after by very helpful, professional and accommodating staff.

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Bernadette Lucas . 2023-12-09

MORE AT Google

Came for a family lunch, only one girl at the bar,a smile would’ve been nice? Ordered the chicken and mushroom pie.The veg was uncooked and inedible, a tiny spoonful of mash. Pie was average. Had the sweet and coffe offer…. Coffe was Luke warm and the eton mess was a blob of pink stuff, nothing like the picture on the menu ? Not once were we asked was our food ok? I wonder why? Also the barmaid smelled of B.O. not a great experience at all, won’t be eating here again. It’s a shame because being in Knowle you’d think the standards would be higher?

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65TJR . 2023-12-08

MORE AT TripAdvisor

Haven’t visited this pub for a while and boy has it gone down hill they have gone cheap or as they say vegan food portions are child sized don’t do butter don’t do full fat milk or cheese I got a dessert soon of peas some badly mashed yellow mash fatty ham that was ice cold all on a cold plate disgusting also they had an unmarked step where I lost some mocha which was nearly warm clearly the girl never made a mocha in her life it was just coco powder and skimmed milk I’d advise giving this place a miss and if you have booked for Xmas Unbook

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Corina Ackner . 2023-12-07

MORE AT Google

Warm pleasant and friendly atmosphere

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Kashmiro Hawker . 2023-11-29

MORE AT Google

The last time my wife and I went to the Red Lion, the bar staff refused to accept valid brewery offers I had on my app so we left. Today we were mooching in Knowle and passed the Red Lion. It looked very festive and inviting so we decided to give it another go. Wife ordered Hunters chicken which was a very small portion with an undercooked rasher of bacon. It tasted rank so it was inedible. My haddock was very thin, full of hot oil with pale undercooked batter. I put up with my substandard meal but my wife complained to the barman as she couldnt find the waitress. He apologised and offered her a free drink and said he would advise the chef. Nothing came of this. When the waitress eventually appeared to clear our table she never mentioned our meals and even though my wifes meal was untouched she never asked why. Hunters Chicken is my wifes most popular choice at other Ember Inns so she knows what to expect, but the Red Lions offering was disgusting. We suspect the chicken was not fresh cooked.We will give the Red Lion a wide berth on future visits to Knowle.

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WMSDN . 2023-11-28

MORE AT TripAdvisor

Great old pub no plastic or glass just beautiful brickwork, clean very comfortable, great food, very pleasant fast staff

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Colin Scott . 2023-11-27

MORE AT Google

We had a large group of 27 for a Christmas meal, the staff were brilliant at accommodating us, the food was great and everyone had a lovely evening.

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Sarah Chapman . 2023-11-27

MORE AT Google

Visited the Red Lion in Knowle today and can honestly say it's the worst front of house experience I've come across for a long time. The female serving behind the bar was extremely rude with little social skills (no greeting/smile). My friend and I placed an order and we were served luke warm drinks. I stated I didn't like complaining and politely asked whether they could be changed. The female bar member abruptly said "they're hot" and walked off. She also refused to change the hot chocolate (that can only be described as warm milk) for a Mocha because of a price difference (despite the mocha being 50p cheaper). The new drinks took some time to be returned to our table with a time lapse between each so we couldn't actually enjoy a drink together. I followed up our food order after some time and that too was luke warm when it arrived (soup). Management was also rude and neither he nor the female bar member apologised for the cold drinks and poor service. Very disappointing, and we will certainly not be returning. It was very quiet in there so I can not see any reason for how we were treated today. I was actually made to feel like an inconvenience. I would not recommend this pub.

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Becky1691 . 2023-11-27

MORE AT TripAdvisor

Called here for a change and found the staff were very welcoming and a good choice of beers for me. The food arrived in an acceptable time and all 4 of us were happy with our fayre. I'm sure we will make the 20 odd mile journey to go here again.

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stuart jack . 2023-11-22

MORE AT Google

We've visited a number of ember inns. This is the best one. The food came out just cooked and red hot. It looked and tasted superb. The service was spot on. Nice friendly staff. Well done. If there was one fault it's the toilets. The smell of damp was overpowered by air freshener.

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Linda Lintern . 2023-11-22

MORE AT Google

Great atmosphere and brilliant service

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Roger Lintern . 2023-11-19

MORE AT Google

Lovely pub, great atmosphere, great food and service would highly recommend 👌

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Edward Gough . 2023-11-13

MORE AT Google

Not many real ales available until Landlord came on. Drinks only.

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Alistair Fitton . 2023-11-11

MORE AT Google

Friendly helpful staff, lovely food, great atmosphere.

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susan holland . 2023-11-10

MORE AT Google

No salad, none! Not even a side salad....no lasagne, no tikka skewers. I was visiting with a friend and had to make three trips to the bar before I could finally order our food. It was very disappointing. The staff were lovely though and apologetic. We would visit again but perhaps not on a Tuesday when they obviously had sold out over the weekend and not had a replenishment.

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T Whiting . 2023-10-31

MORE AT Google

Nice well-presented food & drink. Competitively-priced. Comfortable environment, with the staff always friendly and helpful.

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Jeff H . 2023-10-28

MORE AT TripAdvisor

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Visit on 3/11/24 at approx 3.25pm we ordered hot food cakes & drinks to be told they were closing at 4pm so we couldn't have them on plates and were served them as a takeaway even though we was asked if we were eating in so presumably charged to sit in.. coffee's were also served in take out cups. From 3.45 onwards we were constantly hounded by staff saying we are closing at 4 so rushed our food as we felt they wanted us out on time. At 4pm I visited the toilet only to be met by a member of directly outside the toilet when I came out to tell me yet again we're closing. This service from the staff is not acceptable if your going to serve hot food & drink until close & you pay to eat in then that's the service you should receive if not then close off seating area & allow people to just take out. Considering that the website clearly states Sunday opening till 5pm if this is not the case then website needs updating. I use many Costa coffee regular this is the worst I ever visited made to feel unwelcome & rushed and continuously hounded by staff to leave by 4pm. Will not be visiting this branch again & will be putting a formal complaint in