The Rasoi in Cheshire West and Chester - Phone Number, Reservations, Reviews

2 night break away...where to eat out? Definitely HERE Rang up on a Wednesday around 7ish... Table for 2...not a problem Turned up 8pm.. Very nice presentable establishment Attentive friendly staff And even better Food Very clean Great atmosphere dim lit. Reasonable price.. Recommend > Quorn tikka masala... Chutney tray🔥v nice. If your staying in the area book a table..you won't be disappointed

The food was excellent, but the service was subpar and atmosphere was non existent. Please READ the website which mentions a 12.5% service charge on each bill. You should have known this before paying apparently. However, as you will see for yourself the 12.5% is not very clear and is infact in grey rather than in bold like the rest of the website. This is doltish and undermines diners. Nevertheless, the food was very good once it came (30 minutes after ordering). Just don’t be a “fool” like ourselves and do your research so you know you will have to pay 12.5% extra on top of your bill. As for the toilets they were not to standard for a hefty service charge. The “clinical like” waiting area was very cold too. A service charge can be discretionary or mandatory/compulsory. However, The Rasoi does not make it clear to its customers that there is a 12.5% service charge to be paid. Not only is it not addressed on their menus but it is in a faint grey coloured font on their website. It must be displaced on the FRONT of menus too!. Nevertheless, if the service is very poor uk law states the customer has the rights to refuse the service charge despite it being mandatory. This is the law! Having read some of these ghastly comments it seems that people were unpleased with the service but were still forced to pay the service charge. Please click this link to the gov.uk website and follow the blue hyperlink that you can click on and read in your own time which explains in detail what a compulsory service charge entails and you will see that the restaurant MUST make it clear to its customers …. https://www.gov.uk/hmrc-internal-manuals/national-insurance-manual/nim02915 Furthermore, the staff didn’t speak to you or make you feel welcome. This place use to have an exuberant atmosphere (when it was the red fox) the owner use to smile and even did magic tricks (not asking for that of course) but at least tell your staff to crack a smile after all we are paying 12.5% extra for a n atmosphere and excellent service! We won’t be going again despite the good food. Attached is the website where you will see everything in black cold writing apart from the service charge!

- Not authentic Indian food, looks like Bangaladeshi food. - They charged us service charges 12% . Receipt is attached. - If you don’t like anything and you return it as is , they will still charge full amount for the dish. For us we did not like butter chicken which was full sweet and sugar . We just had one bite of taste it , I returned all dish but they charges us £13 for dish. Receipt is attached. - No high chair for kids - Restaurant head of the staff talk sweet but she is arrogant and will not listen of your request and she will just charge if you eat or return it when the food is bad. - Food quality and the roti portion size is too less compare to prices. Please don’t waste your money . There are many good real Indian restaurants across . I will never go to this “The Rasoi” again.

If you are Indian food fan and wanted to have real Indian food then this is not right place. 1) Butter Chicken is too sweet, we served in three dishesh with and tasted one piece of chicken from one dish and returned it all and all dishesh with untouched except one but restaurant charges me £13 instead they convinced us just cannot be refunded for Butter Chicken curry. 2) Taste is all food was like Bangladeshi food than Indian. 3) They charges us service charges £8.29 which other restaurant never charge. Receipt is attached for the proof. 4) They don’t have high chair for kids and when we requested they sweetly smile and said they don’t have it. Sorry to say but looks like it was not welcoming experience for us and we were completely upset of food and the staff. Please try other Indian restaurant.

We had a fabulous meal which far exceeded our expectations. The restaurant is certainly a cut above the average as evidenced by the quality of food, professional level of service and attention to detail. Our experience was nothing less than excellent and we look forward very much to a return visit.

We have a lodge near by, and we have had two takeaways , it has always been delicious, the service is very friendly, and they now do a click and collect

Asked for extra hot jalfrezi more like a korma at the cost of £64.00 for the smallest portions of totally bland food certainly won’t be back over inflated prices for a terrible meal first takeaway from here but will definitely not be back pickle trays looked like it had all been watered down ran everywhere don’t waste your money

We ordered takeaway early on a saturday night and went to collect 10 mins from our house. Pleasant staff on arrival and nice building but restuarant and bar was entirely empty. The food was awful. Bhajis so oily that they sat in a pool of it once plated up and thick dark brown oil dribbled down our chins when bit into them, dry very very small amount of monkfish, tiny sized portions compared to an average Indian takeaway, potatoes were part raw in our aloo and aubergine side dish, and most importantly, in the 'veggie samosas' ( the portion was just 2 very small mini samosas) we were given one meat one which I bit into and had to spit out as a vegetarian. All dishes were generally also lacking in flavour which i have never experienced with Indian food before. Truly awful experience and a colossal dissapointemt and waste of money. I fed back to the restaurant via email and they sent back a short generic 'thank you for your feedback' etc and made no offer of refund. I would suggest you avoid at all costs.

Had lovely takeaway. Very tasty monkfish claypot, with lots of fish

A wonderful experience with a great menu to suit all tastes. Service is outstanding and guests are greeted with a warm welcome on arrival. This has got to be the best Indian fine dining in the area. We drive 30 minutes each way to enjoy this restaurant and cannot recommend highly enough.

We ordered for collection, the food was unreal. The staff knew all of the dietary requirements we had and made a lovely mild curry for our kids.

Excellent Indian restaurant. Vegan and vegetarian options including Quorn ingredients. Vegans check Quorn is vegan version i.e. no egg white. Food cooked from scratch so prepare for a wait but worth it. Service can be slow but all very polite. Restaurant dark inside on evening service but clean and attractive setting. Note optional 12.5% service charge. Ask to remove from bill if you don't wish to pay it.

Fantastic food, atmosphere and service. All of the food was delicious and clearly all freshly prepared. The highlight for my partner (vegetarian) was the good selection of vegetarian options, and they were happy to make changes to those dishes too. Will be going back again and highly recommend to others. The chutney tray was phenomenal!

Best Indian in the area by far. Food was amazing, both sit in and take away live up to the hype. Naan was great best I've had

First visit to The Rasoi. A stand alone restaurant outside of Tarporley and Nantwich. The food is excellent- including different takes on traditional dishes, and some great fish dishes. Quick drinks and starters, but an hour and three quarters from arriving until mains served is just too long. Then a 12.5% service charge! Shame that excellent menu let down by the service.

Always great main meals, the sheek kebabs could do with a small amount of salad, still tasty though.

Very slow service waited 2hrs for main course. Drinks orders but never arrived, no discount or apology issued.

Excellent meal with good size portions, in a lovely atmospheric restaurant. Attentive staff, delicious food and reasonable prices. What more could you want?

Very slow service. Overpriced and poor communication re delays.

Collected a takeaway last weekend. I always arrive 10mins early for a takeaway collection, but the food was already ready which is disappointing as it means it's been waiting. Poppadom pickle tray was a very small portion for 4 people. The curries too, however there was loads of rice. Food was delicious, but fairly expensive for what you get. Excellent fish options!

Don't know about the food as we left after waiting 20+ minutes for a table we booked for 8pm. 4 other groups ahead of us in the "drinks" area so no chance of us sitting down to eat anytime soon. Had to wait for menus, then for someone to wander over to ask if we wanted drinks, which they promotely forgot to give us. Full bin bags in view by the bar, bar completely covered with drink glasses and empty bottles and zero customer service. You either overbook your tables and hope that enough people bother waiting, or you understaff to save money. Either way that is no way to run a restaurant.

Really good food full of flavour and freshly made. Lovely place to eat very olde style of decor. Long time since I have had to sit in a lounge area with a drink and menus, nice as we could talk and decide then taken through for the meal, enjoyed that but had a bit of wait, what with take aways and a large 8 people before us, food worth the wait.

Quick stop on way home Had 1 main meal (lamb) and some side dishes lamb was melt in mouth and side dishes didn't disappoint a very pleasant stop

We had a pleasant welcome from the staff at this restaurant. We had booked a table and were told to sit near the entrance until our table was ready. The restaurant had just 3 tables taken at the time. We ordered the drinks and shortly afterwards our meal order was taken, and we were shown to our table. The food was quick to arrive, but then there weren’t that many customers in the restaurant at the time. The food tasted lovely. It wasn’t overly spicy nor did it have stacks of flavour, but it was still lovely. There was one waiting staff who was very polite and pleasant, very prompt with his service, and who understood what we were asking for (East Asian chap). The rest seemed to have problems understanding basic English, and were void of any pleasantness towards customers. This interaction made the atmosphere somewhat cold. My sticking point with this restaurant was getting the bill and then paying for it, and this was something that proved to be somewhat of an ordeal after waiting 20 minutes for the bill and a further 10 minutes for someone to take our money. Despite this, I would return because I found the food to be very nice.

Living down the road, it's taken me a while to visit The Rasoi since its opening a few years ago. After seeing hospitality businesses flop in that location, I couldn't help noticing how there are always cars in the car park and people dining inside every night the restaurant is open. One thing that has always baffled me is the table in the window by the traffic light. On multiple occasions while in my car I couldn't help but look in at the people sat at that table thinking "why on earth would you sit at that table?" because I can't be the only traveller who can't resist the urge of staring in. Nonetheless, last night, my girlfriend and I finally visited. The service was very friendly and helpful; we were first sat on comfy chairs while our table was prepared and we were able to look through the menu at this point. My girlfriend then informed me that when making our reservation on the phone, she had specifically booked the window table, simply because I had gone on about it in the past and when passing. So, after ordering our meals, we were led to the table in the window. The poppadums gave generous portions of pickles and sauces which were all delicious, but an easy mark to hit. Then, the curries arrived. These curries were by far the most delicious meals I've ever had at an Indian restaurant. The Karahi in particular had a place in my dreams last night. The sauces were well balanced and the meat was tender and succulent. The naans were on the smaller side, but very tasty. The one bit of criticism would be that we were either not given the chilli naan we ordered, or the chilli naan wasn't very spicy. All in all it was a brilliant night and I can't wait to see how well they do the other curries on their menu as I now intend to go through them all. I must admit that now I understand why people sit, or don't mind sitting at the window table and that's because you have such a good time with the delicious food inside, you're not paying any attention whatsoever to the drivers staring at you outside.

Excellent - have been coming for years and never disappointed!

Today was the first time we have visited. The food was simply amazing and tasty. Great service, lovely hosts will definitely be returning. Thank you for a lovely meal

Absolutely brilliant all round. So glad to have this first class indian on my door step. High standard. Highly recommended.

Friendly service, the food depends, we liked the sauces with the prawns etc. but for example not the samosa, I didn't remember a samosa. It wasn't the best we've had but it's still okay if you live around there.

Excellent experience once again. The service was warm, friendly, and efficient. The restaurant has a lounge area where you can wait with a drink whilst browsing the menu. The food is delicious, with subtle flavours through to spicier dishes available. There's a great selection of drinks available from the bar and a takeaway service for us locals! 👌

Ate at 5pm on a Sunday and enjoyed excellent service in a lovely atmosphere. Food really tasty, which was the tandoori chicken starter, tikka in cashew and almond sauce, lamb in pickles sauce.

Love it here, excellent food, service and Staff. Would recommend and will be visiting again soon.

Reason for à 1 star is that at the end of the meal we received the bill, only to notice they had kindly left themselves a 12% tip (service charge) on there. We don't mind leaving a small tip if we choose to, but when it's a group 12% is alot,

my wife went in 12 months ago and said it was lovely so this weekend we went back over 30 miles from where we live. Well worth the trip food excellent.,service fantastic , good portions an overall wonderful experience keep up the good work . Highly recommend

Very expensive at 17.50 for a sarish murgh tikka a d then to add on 12. 5% service charge ended up being an expensive meal. The place was lovely until you go to the toilets very disappointing .

Exceptional Indian food , not your average menu highly recommend

Delicious food, enjoyed everything we ordered. Excellent service, will definitely go again.

The food was very tasty, but rather overpriced - my lamb curry was £12 without rice. The music was too loud and I struggled to hear people sat on the same table as me - is club music necessary in a restaurant? Overall I’d say that I wouldn’t come back.

What a great place, really glad we booked to go there, would recommend to everyone

Nice restaurant, lovely people. Quiet night, so hard to judge real atmosphere, but the place is nice, so should be lively on a busy night. I would definitely go again

The food was nice but a bit bland. I ordered a garlic dish but couldn't taste any garlic in it in fact I couldn't taste any flavour.

Service Charge on your bill !!!

Tried booking a table for our family. When asked if the group involved children, it was made pretty clear that our custom wasn’t wanted. Not to worry, we’ll go elsewhere. Such a shame as this used to be a really nice place.

Just had a delicious meal at this charming, friendly restaurant. I've been a vegetarian for over ten years now and whilst I always enjoy a vegetable curry, the mix of vegetables can never fully replace the taste and texture of a chicken based dish. Because of this I was curious to try The Rasoi's Quorn Massala dish and I was not dissapointed. Large Quorn fillets are marinated in a rich Massala sauce and then further smothered in it for serving. The Quorn pieces retained their firm, chicken like texture but the marinade had properly soaked in and the generous serving of filet was juicey and tasty. For vegetarians who often pine for the simplicity of a chicken style dish in place of the vegetable mix we often get, I can heartily reccomend a visit to this fine and homely establishment.

Lovely staff, food and venue ... Worth the visit for sure

We had out table booking for 8pm we ordered food by 8.35, we were seated about 9pm and we left to go home for a take away at 10pm ! How many families wait 2 hours for food??

Excellent Food. Definitely back for more.

Very nice curry and speedy service

Super Food, great ambiance - really nice customer care. Not too expensive. the only downside is the remote location for taxi's.

Short noticed meal after golf and first impressions are service from the team was fantastic very friendly and helpful. Food was very good a pleasure to eat done items where on the pricey side but over all the food was very flavourful and potions ok Why three stars I absolutely hate being given a bill with a service charge already in it I believe it’s my choice not theirs. I would never eat their again on this point alone. Party of four.

What an amazing experience having food here. The 4 of us came across this restaurant by chance as we drove past ot for a game of golf at the Portal Premiere Golf Club, after the game we came straight here and we all experienced excellent customer service, amazing food and prices were not to much either, so all in all thoroughly recommended.

Another lovely meal with great friendly service

Beautiful tastie food.very friendly staff.Will definitely going back.

It would get 5☆ but service slow. The food is outstanding. Am going back a 3rd time.

Best indian meal we have ever had .

We used to often eat here when it was the Red Fox. It used to be run with military precision, exquisite customer service and excellent food so when our friends from the Midlands came to visit, we booked a table for 19:30 to treat them to a great meal out. What a complete disappointment. We arrived exactly on time and were told to sit in the lounge area which we did. We sat with a drink waiting, waiting, waiting. At 20:15, I spoke to the Manager and asked that someone take our food order, I was told "someone will be over in a minute", she was very busy talking and joking with her friend. Eventually, they took our food order and after over an hour waiting in the lounge, we were shown to the table. We had the table cleared as we were told that our main course was on its way at 20:30, it wasn't. When it did finally arrive about another 15 minutes later, only 3 of the meals came and we had to wait for the 4th 5 or so minutes later. I should point out that there was only about 10 customers in the restaurant at this time. Don't get me wrong, when the food eventually came, it tasted very nice but it was not a patch on what the place used to have. The Naan bread was tiny, about the size of a small side plate cut into 4 triangles. My friend had a cheese naan, there was no cheese anywhere near it. We paid £120 for abysmal service, rude management who clearly didn't care less about their customers. When I booked, I got an email reply stating "Please confirm this reservation is for 4 ADULTS Many thanks Sent from my iPhone" Clearly, all they wanted was to be able to serve adults to make sure they drank alcohol (which I don't) and couldn't even be bothered to use a personal greeting. In this day in age, it shouldn't even come into my mind if this was a sexual orientation issue and they won't have known that from the initial booking email but either way, this place is terrible. It is not surprising that the car park is always empty. Utterly disappointed and very unimpressed, will not be going back, we should have stuck to our plan of going to Indivala down the road, in fact, at one point we had waited so long I jokingly said I would go there, get a take away and bring it back. I truly cannot see how this place got 4.7 stars. Go somewhere who values their customers, don't waste your time here.

Absolutely 1st class service food out of this world xxxx

Lovely food. Very slow service. Was there an hour before our order was taken although we had our drinks. Watch out for the included service charge

Not enough vegetarian choices, and quite expensive, but what I had was nice.

Excellent Indian cuisine liked menu options, had king prawn main amazing wife enjoyed her tikka masala also Thanks to the staff for the service Quietish but still prompt with food, will be back there when I can afford it

Very delicious food. See you again 😃

Excellent food, but that was made clear by high prices. Lovely atmosphere. Down side was Service was very slow. Took 1hr30 to get our food. No discount or apology after raising this with staff…. Fingers crossed for a better experience next time

Initial view is that the premises are very nice, invested upon and hope that this carries through the whole experience. Unfortunately not though.... From the onset, service was poor and it appeared the Staff weren't simply confident nor competent in what they were doing. We booked for 7pm, originally via the app on their website (we received an immediate auto-reply, but no confirmation of our booking). I even phoned ahead at 6:15pm to confirm if the table was available and received a very confusing reply, saying that I can't book online, on the day, but its "okay, they'll fit us in", even though I had actually booked 4 days prior. I then confirmed (again) my booking, and they said "all will be ok". However... on arrival, surprise surprise, they weren't expecting us and left us in the bar, along wth another group booking for in excess of 30+ mins, while pushing to take our order from the bar. I wouldn't mind, but it wasn't even that busy in the restaurant area. Eventually, we were shown to our table, which fortunately was set out nicely and was very comfortable. The starters arrived and the food was very nice, yet the service (again) was a state of confusion i.e. no offers of drinks, despite the staff clearly noticing empty glasses. Pictures show our food choices as they did indeed taste as good as they looked. Mains were ok and desert tasted nice, but the latter was already half melted by time it appeared (possibly down to the confused service). Again, service was disappointing at the end, even asking for the bill. We were left for 20+ mins waiting for someone to appear with a card machine, so we have up and walked to the bar to pay and leave. We'll return if they service can improve drastically as the food was generally good.

Would give 0 if I could. Where do I begin! We ordered food at 7:20pm and was told it would be 40 mins. Got there at 8pm and was told a few minutes wait. Half an hour later and the gent in front has complained he's been waiting 1 hour and 20 mins. The restaurant was empty with 4 people in the lounge! I too chased up our food and the young lad wasn't at all bothered he just dragged his feet to the kitchen. Gent before us finally got his food with no compensation he left with his food and a rude remark from the manager of all people. When receiving the food at 8:50pm manager met us with a blank apology and told us once of the chefs had left in an emergency. I told him the wait was fine the dishonesty was the issue. Don't tell us a few minutes wait and give us an expectation you know cannot uphold. On getting home we had to then call back up as the food wasn't labelled and I am vegan. Good job I'm not allergic isn't it? The manager answered and was so rude down the phone. Arguing with us giving silly excuses and being defensive and he told us to never order from us again. With pleasure!! In all my 7 years working in hospitality I've never witnessed such shocking customer service from a restaurant and staff who clearly don't care. They should be ashamed of themselves as I know I would be working for such a place knowing what was going on. Embarrassing. There's a reason it's always empty!!

Amazing food, great atmosphere and friendly staff

Enjoyable food in elegant surroundings

Really good Indian restaurant. Great prices too. The staff are extremely helpful and clearly know their dishes very well, one if the guys was really thorough when describing the chillies he uses and it was great to hear that passion. The ambience is really neat but too formal, there was a family enjoying a birthday party too. They have a private dining area for 8 - 12 people which is great to know. We'll definitely be back.

Great ambiance, fine Indian sub continental food suitable for our taste. Popular.

Usually lovely food but having to wait an hour after the time I was told the food would be ready for collection is not good enough. Especially when it wasn't even hot when it did arrive.

First visit since new owners took over in 2019. Interior is welcoming and subtle. Upon arrival, we were shown to a waiting area whereby our drinks order was taken and we were given time to select our meals from the menu. In a short time we were shown to our table which had the appetiser already waiting. The food was second to none and in my humble opinion, one of the tastiest Indian meals i have experienced in 30+ years. Just to add to the above, the staff in the evening were attentive and polite. Would definitely recommend.

Very high prices, very small portions, smallest naan bread ever, chicken tandoori starter had hardly any meat and automatically add on service charge although deductible. Nice setting but left feeling ripped off.

Very good quality food. Friendly staff. Only concern is that the prices are high? And the flatbreads are very small. I would still recommend you dine there.

Lovely food, great service, great staff and nice atmospheric decor. So much more of a dining experience than most Indian restaurants. 10/10 from me.

Over priced ! Small portions and bland ! Narn breads are half the size of anywhere else !! Very disappointed.

Fantastic food, never fails to impress me...

The wife and I were staying in Tarporley for a week (9-16th Oct). We'd driven past The Rasoi a few times whilst on holiday and thought we'd try it out. Really glad we did as the food was sooo good. I had chicken tikka bedami and my wife had herb chicken. Its a shame we don't live up here, as we would visit this restaurant all the time. The staff very very friendly. The service was a bit slow, but only because they are short staffed at the moment. Dont let this put you off, as the food more than makes up for it.

Chance visit but worth the 40 minute journey again on tonight's experience. Clay Pot Lamb was truly incredible and the service and welcome was equally good. Thank you for a wonderful experience

Although a forty minute drive for us it’s well worth the effort, the food and service are first rate, lamb Madras is my bench mark curry at every Indian restaurant I go to and the Rasoi’s was right up there.

Called in for a takeaway as we were passing and as always we were delighted with our food (especially the clay pot chicken). We have not had a bad meal from here and we recommend The Rasoi to all our friends.

Rasoi an amazing experience. Nice surroundings, food so good

Food is good if you are into Indian food...the service was a bit poorly but because they are understaffed

Terrible service and attitude of staff - so unorganised - avoid!!!!

Fantastic food and great service as usual😌

Not good first got order wrong then rushed to get right order out liquidy madras not recommended at all

Superb food friendly and welcoming staff providing excellent service. The decor and lighting creates a nice ambience . Highly recommend .

Absolutely fantastic fresh food.

Fantastic food every time, highly recommended.

Excellent service, probably the best curry house In Cheshire. Had the paneer chilli starter. Brilliant overall. Will come again.

Really friendly staff and guests are treated with so much grace and hospitality. I really loved it sheff took care of our special requests.

What can I say, delicious food and friendly staff it's all you want.

Food was great. Very friendly service too.

Friendly (takeaway) service, (used twice in last month), great food, starter portions a little small though, compared to other restaurants. Highly recommended overall

We've had takeaway several times and loved it. Dishes are interesting, full of flavour and the service is lovely and friendly. Looking forward to our next meal!

Lovely lounge area, food and service were good. Dining area was very poorly lit

Last minute decision originally. Thoroughly enjoyed our meals. Butter chicken was superb and veggie options aplenty. We enjoyed it so much, we went again shortly afterwards. Add to this the extremely pleasnt service from the lady on the phone/reception and we have winner.

Such tasty food in a lovely restaurant, all redecorated

Was here tonight with the kids, I just wanna say what a lovely restaurant and how wonderful the owners are, the food was on time, kids had korma and the eldest one had mamas mass biran, the chefs recommendation who is super handsome 😍 i found him first btw, also my son loved the mamas mass biran he says btw, he wants the same tomorrow so we may pop by for a takeout

My husband and I went here tonight, from beginning to end the experience was lovely, the staff very friendly, The food was beautiful, the best indian food i have ever tasted and at very reasonable prices, its certainly worth a visit and once you have been I definately think you will return, there is also an outside seating area for you to enjoy a few drinks

Great Service, Nice and Cosy Restaurant, Great Romantic setting, Finest Tap Beer around, Lovely Waiters, This place is truly a Hidden Gem

Absolutely terrible experience..Certainly I can say that food is not authentic Indian cuisine. Taste was not good. I really don’t bother writing review if food wasn’t for me but people in restaurant made me sad and uncomfortable.we order food in separate area, we waited there for 30 min so and then we went to table, again we waited another 45 min for food..the whole waiting period made my toddler impatient & tired. To make him settle, me and my husband taking him outside of restaurant for fresh air when we are struggling with him,STAFF were laughing on our back, disgusting. People should show empathy at-least towards children.. definitely not recommend.