The Range Coffee House in Thanet

Amazing Christmas display, but not all in stock. Staff are helpful once someone is found.

Fully of lovely things ..always something to buy ..Great shop.

Super friendly helpful staff who knew their stock well its huge! Great range of seasonal stuff at good prices

Very very rude man on customer service calling me a liar will not be going back DISGRACEFUL

Hard fitting double buggy around. Friendly service but long queues.

Really p’d off. Had a delivery of a mirror, no fixings inside. Tried calling the nearest store, dead number. So angry.

Food was very meh I guess that's the only way to explain it. The best part about my traditional breakfast was the toast and didn't really touch much else.

Really delicious food and friendly, welcoming staff. A lovely pub.

Long wait to get through checkouts.

It's OK although finding more and more items that are not priced

My mother and I went here, and we went to buy bags of gravel, WHITE STONES ⚪& GRAVEL🪨 SHE IS MIXING THEN ON HER FRONT PATH🫶 IT'S CHEAP, I SAW SOME LOVELY ITEMS I'M GOING BACK AND BUYING, IT'S A GREAT SHOP EVERYONE 😁

Almost everything under one roof. Staff were very helpful, Simon W especially.

Great selection of products and friendly staff. Cafe is great value and the staff are lovely

So disappointing, food was barely cooked and luke warm if not cold. Would only have a coffee or hot chocolate IF I went there again. Shop itself lovely.

Cheap prices nice staff. Just what the town needs

A decent shopping experience although it felt like the range of goods weren't being replenished almost as if fresh stock was due in.

Shocking experience. Next to no prices on the things I was looking at and the staff are absolute jobsworths. Very unpleasant shopping experience

The food is good for the price and the staff are very friendly and helpful in the cafe at broadstairs

Good selection of things at competitive prices.

Up set they did not give me a refund just because receipt was a few days out 🥲

Very good parking. If you like the larger shops with a good variety and reasonable prices this is the place for you. There is the good the bad and hbe ugly to choose from.

Just had quite possibly the worst cooked chips ever. They were so hard and anemic.....and the ones that were soft were like biscuits on the inside.... Didn't think it was possible to make chips this bad.... Shocking.... The range seriously need to have a chat with their chefs....

Broadstairs Store: Great for bird food and plants, just a pity that half the products aren't priced so you constantly have to hunt for staff which are less than thin on the ground or go to the checkout to get a price. I also wanted to buy various products in the paint/decorate section but got fed up trying to locate prices. Sunday I was told that they only had 5 staff members in the store, when I suggested they recruit I was told the management won't. Well I won't be going back in a hurry. If you can't afford staff switch the air conditioning off and save money, it was cold today but the air con was on and freezing in the store.

Good range of products great prices

Never fails to please can always find what I'm after today was a microwave. Cost far less that curries. Great job

As expected... Its The Range! But generally this store has a lack of checkout team members, so there is usually a 6 deep queue to pay (on average).

Excellent as always can get everything you need there.

Absolutely disgusting customer service, avoid at all costs. Today I called the Canterbury store to ask if something was in stock, I spoke to Darren who told me there was 14 in stock and he would put 2 behind customer services for me to be picked up. As I was unwell I paid someone to collect them for me. When they went to collect them Darren had not put them behind the counter and was also on lunch break. So Sharon one of the managers went to get the items from the warehouse, as a member of staff had checked they were in stock. Whilst my Friend was waiting Darren returned from lunch. When my Friend and staff asked him where the items were he said he hadn't put them behind the counter as he had told me they were not in stock which is not what he told me, in fact we laughed on the phone when I said " pick me 2 nice ones ". I don't take kindly to being called a liar, let alone paying someone to collect and wasting their time, for the journey and the 45 minutes in store for him to be told they don't have them in store ! ... It appears nobody knows what they are doing, a complete shambles ! ...I phoned the store to speak to the manager several times, to get head office number as I am going to complain to them as well. Having tried to call head office, I found Sharon a manager had given me another store number. I have since found out Sharon was not the actual store manager. I have had to leave one star to be able to leave a review if it had been possible I wouldn't have left one star. I am still waiting for my return call from the actual Store Manager but I expect to be waiting a long time. So if you fancy being called a liar and insulted and wish to waste you time I suggest you visit the Canterbury store and speak to Darren ! ... Failing that shop elsewhere 😊

Love love this place had every thing I need ❤️

No matter how desperate you are DO NOT use the ladies. Dated, dirty and disappointing.

Visited the cafe, good service, but very slooooow.

What can you say? It's just like any other range that I've been in.

Good shop, got a bit of everything in it, so I can't complain.

The Range is ready for the Summer!!! Looked neater than I experienced it AT Christmas and with lots of outdoor summer furniture and ideas.

Great choice of stock but needs a bit of a tidy up all over

At least 95% of the products I would have like to buy did not have a price on! Plus my daughter looked online at some stuff to try to find price but half of the them the range didn't sell??? We was stood in front of the items on their shelves!! So needless to say they lost custom because I don't buy without knowing the price first!.

Call in for some photo frames great selection and well priced.

One of the best places to shop and get a variety of items. Staff are so helpful too.

Very nice modern store with lots of choice and a nice café.

Cooked food was poor. Sausages and bacin appeared rehheated

Much more selection of items than some stores. Also liked they give you a ticket if you are wanting curtains or fabric etc to collect when you go to the tills. Saves waiting.

I was really disappointed today. I go to the Range in Broadstairs regularly and normally the staff are friendly and welcoming. However after today's experience of meeting the Assistant Store Manager, who was rude and aggressive. She did not listen to me when I needed help. She spoke over me, and was rude. The exchange meant I walked away without buying anything. If this person thinks it is ok to treat customers in such a rude and aggressive manner, I would hate to be one of the team members she deals with. Very disappointing.

Good stock of various items very helpfull staff

Great store, huge variety of products at great prices

Amazing amount of 'stuff', everything from clocks, paintings/prints, mirrors, gardening, keep fit, arts and crafts and kitchen. Perfect as my better half put it "for a Sunday shop". We can spend hours in here just looking and have this weekend (again). Place is fully geared up for summer now. The cafe served up a really nice pizza and i had a lovely cup of coffee to keep us shopping ! 🙂

Always a good visit, having a coffee and craft together with the opportunity to see a variety of other items is always a plus,

Such a wide range of everything! Great cafe too

Great place where you get lost shopping,then end up buying more than you went in for,and nice staff

Plenty of stock for everything you require Tried the Cafe upstairs, English Breakfast, Cheap to Buy but Wasn't the best 3 out of 10.

Vegan cake 3.35 a slice , healthy but on the small side

Yes very nice I got a early cup of coffee

Got everything I needed plus extras

Pretty good quality at surprisingly cheap prices.

Wife uses shopping I only use cafe

Disabled friendly, easy access and lift to 1st floor

Great selection of goods, but having to wait for 20 minutes to pay for good is crazy. They definitely need to have more check out open during busy periods

Excellent store with an equally excellent cafe.

Our first time here. A good store and we found a few things that we haven't seen at other stores. Picked a lot of Christmas decorations for the end of this year. Roll on 2024 mostly we'll be here again.

Depending on what you want, most items available, good selection, prices on some things slightly elevated, quality not bad, well worth a visit. Kind,helpful, happy staff and you can stop of in their restaurant if feeling dry and peckish, suitable for pple with disabilities as a lift to take you to another floor.

Used the cafe. Never again. Breakfast is cheap but fairly awful. Cafe and toilets clean.

Went to buy Christmas Crackers..... Sold out! Successful advertising campaign obviously!

Excellent shop nice staff and the restaurant is not bad

Very helpful staff help me pack goods

On the whole pretty good selection of all round products, unfortunately advertising does overpromise with suggesting you won't have to go anywhere else to find what you want, resulting in disappointment when what you do want isn't there! However don't let stop you shopping here.

Lovely refurbished cafe with more choice of food. New seats. A big improvement

Unhelpful and unknowlegable team. Asked for help from 2 staff stood next to each other. got different answers, then ignored as they carried on talking to each other. Wasnt treat

5 stars no more need to be said

We enjoyed our shop and had a nice coffee and mince pie

I have lived near Deal for the last 10 years and have always used The Range at Westwood Cross for all sorts of items. Very comprehensive range of products sold and also very helpful staff

Great shop and as the name of the shop says a good RANGE of items to buy. It is clean though the ladies toilets need updating especially the floor. The shop floor may not always be tidy but it is plain to see there are not enough staff but the staff they do have are grafters and are helpful. Coffee shop brings people in for sure especially since the menu has been changed. Had a good meal at a good price will be going back again.

Some good bargains on occasions

Great little place to find all sorts of bits. The Christmas decoration section is good this year i found some good deals. Good for cheap pet bits, dog toys/treats etc. Use this place a lot just don't always find the staff overly helpful

Had never been before but definitely worth a visit for your home needs.

Their christmas and Halloween stuff is amazing

The Christmas display was on the process to be finished. New ideas with incredible prices. The varieties of goods and ideas were very challenging. Excellent.

Good choice in the shop, wasn't impressed by the cafe with no alternative milk for coffee and not really interested.

This is the new Wilkos to me. Big shoes to fill

Not as much variety on certain things compared to 6 months ago. Will still come in for other things.

Often come into The Range to get bits for the house, they usually have everything we're looking for. Great for Halloween and Christmas decorations. It's all reasonably priced. Sometimes there are queues but they go down very quickly. Friendly and polite staff. Everywhere is wheelchair accessible, including the cafe, which there is a lift to. And also an accessible toilet. Cafe does lovely food from Sandwiches, paninis to burgers and chips and pizza. And also a delicious range of cake. Good choice of hot and cold drink, changing through the seasons.

Was looking for a biscuit tin. Didn't disappoint, I found a glass biscuit barrel to match my kitchen

Great variety of items here queues are prety non existent so if your in a hurry you can go in get your goods pay and leave quite quickly. Good prices in cokparison to specialist suppliers with things like harware kitchen ware etc etc great shopnofnyour on a budget has a poundstretchers vibe

Everything for the home, reasonably priced

Always a good experience at the range

I always find what I want at the Range

There's never enough people on the tills here. Usually long queues at the checkout.

Lots of interesting stuff and good value products

I had a Tuna jacket potato, it was just warm no butter and not nice, the salad leaves were old with brown edges. My husband had a sausage bap which was tasteless. Thank goodness for HP sauce!! Never again!!

I came here today with my kids and they loved the hot chocolates but unfortunately my coffee tasted awful. Burnt taste and could not taste the honey comb syrup I paid extra for. Will not vist again.

the perfect place to have a cup of tea and a slice of cake after your shopping.there are a lot of things that your children can have to eat.

I really do like this cafe, I attend to visit with my family when having a look around however, the only thing I can comment on is the staff making your food out the back do not wear gloves at any point as you can see them when you are ordering and paying. I've picked up on this every time I visit this cafe and this is regularly. It's unhigenic and I really don't like people making my food with their hands and no gloves. Hopefully having written this , this will change and the staff will provide gloves for the staff making food. Other than that, the staff are so friendly and food and drinks are good.

I attended with my mother and wife and found this coffee shop to be a clean friendly and welcoming place. Staff were very friendly and efficient. Coffee was made just how i like it, and the tables were clean and clear. Definitely recommend anyone in the area to pop in for a coffee and light bite.

A nice little stop off for a coffee, sandwich and cake, staff are friendly, tables clean. Tea cakes are very yummy, as is their sandwiches.

coffee was good but cake was average and very over priced wont be going back as too expensive for what it was

We visit the range for family coffee very regularly. It is a convienient place, has friendly staff and a comfortable feel about it. The shop has all your home needs too! Would definately recommend a visit!

Visit often for tea-cakes and coffee. Ideal place for a quick snack in pleasant atmosphere with friendly staff.

The most miserable lady served me my Costa sort of coffee and my dry carrot cake offering. I know not to expect much from Costa coffee but the Range has managed to bring this to a new low with their insipid anaemic completely void of any coffee flavour offering.

Restaurant on top floor not very welcoming, food average but OK for a quick coffee. Service average.

Stopped in for a coffee while shopping and it was very good. You can also get tea and muffins or cakes

Nice friendly and efficient staff. Service was good, excellent choice of cakes and food, We had sandwiches, tea, and a bakewell tart, all very nice

i have been here a number of times nice to chill out upstairs with a latte and sandwich , nice and clean ,staff very friendly can be a bit on the pricey side