The Bulls Head in Thanet

We came to Margate for a day trip and were having a bit of a rubbish day as everything was closed given it was midweek out of season! We were disappointed but as a final thing before we left we saw this pub was open and serving food too so thought we’d try it. The manager (Alex) who served us couldn’t have been any more friendly or helpful - especially as we had a 1 year old and were trying to find something suitable for her to eat - which hadn’t been easy in Margate. They happily adapted a starter of avocado and egg on toast for her. The wedge-like fries, fried chicken and fish for us were great too. Really great, incredibly helpful and friendly service that totally rescued an otherwise rough day! So glad we discovered this place. Thank you!

Roast Beef absolutely top notch with a giant yorkie pudd. Gravy appears twice on the description on the menu and it’s deffo a double portion on your plate. Will be back

What a lovely pub! I'm in town briefly from Troy, NY and was taken here by friends. The pork roast was delicious. And the tunes were great - Nirvana, Talking Heads. Excellent service too. Thanks, Bull's Head!

A great way to round off our day in Margate. We popped in for a pint and some snacks pre our train back to London. We ordered a selection of starters from the menu which was a fab choice! Gemma at the bar was the right level of friendly and helpful. Will def pop in again next time we’re in town.

Fabulous food and even better service. We had a great time. Our waitress greeted us warmly and was brilliant throughout the evening

Tonight was the second time we visited after being let down the first time. We came for food and were told the kitchen would open at 6. Both times, come 6 o'clock when we go to order our food, the kitchen had delayed opening to 7:30. I wouldn't have an issue with it but the staff need to be informed ahead of time if the kitchen is going to open late and let customers know as both times we waited for an hour in the bar before trying to order and left us rushing to get last minute dinner. It's such a shame as the atmosphere is great and the menu looks amazing.

I only give 2 stars because the john dory filler was nice. We have waited 60 minutes to get 3 aubergines with miso spread on top and 1 fish. I have asked for bread and they didnt have it. The place was cold... what's even the point.

Fab, friendly service, excellent food and great clientele..Only let down by the fact that it was a bit cold in the pub. But no hesitation in recommending and I'm sure we will be back

Enjoyed the food so much the first night. That we went back the following night with friends and their dog. The food is a great portion size and great quality. Great atmosphere within the bar area

Lovely pub full of character, would highly recommend the pork sandwich and the beef sandwich from the lunch menu. And the gravy that came with both was incredible!

A delectable roast dinner with the finest cut of beef perfectly complemented by all of the trimmings that a woman could desire. Gemma, our waitress, went above and beyond to make our evening one to remember <3

Outstanding service and really good vibe definitely be going again

Absolutely gorgeous Sunday roast, my partner won't stop talking about how good it was! Staff were amazingly attentive and friendly and really looked after us.

Came here for the first time with friends for Sunday lunch. Friendly and professional service with a good atmosphere and great food at a reasonable price. Would definitely come again.

Beautiful place. The food was absolutely amazing. Nice atmosphere warm and cosy on a cold foggy day. The guy who served us was polite and very helpful. Thanks for a good afternoon x

Some of the best pub food I've ever had. The fish goujon sandwich was superb - beautifully fresh, with a lovely lemony tartare sauce, and the Eggs Benedict really hit the mark, with the perfect amount of Hollandaise (all too often I find restaurants are really stingy with it; not so here!) The staff were super friendly and the atmosphere was extremely warm and welcoming. Highly recommended.

Top Sunday roast in Margate - pork was exceptional!

Does that exposed steel work pass building control regulations?

I think the pub had just reopened after Christmas/ New Year when we visited as the full lunch menu wasn’t available. Really nice interior, including wood burner fire - necessary as Margate old town was chilled to the bone by the cold blowing in off the sea. Venison sausages were tasty but the mustard mash wasn’t terribly warm. Kids’ fish goujons arrived with paprika sprinkled all over the fries, which made them look pretty - but meant they were too “spicy” for my daughter. Friendly bar staff. Alas not quite as good as we hoped from reading the pub’s website and Google reviews in advance.

Amazing roast, friendly staff, and super cozy

Absolute gem of a place! We visited midweek for drinks and food, staff were really lovely and when there was a slight issue with one of our meals it was dealt with quickly. Will definately return when visiting Margate.

Had our office Christmas meal here and what a brilliant choice we made. Service was outstanding, the staff were brilliant and the food was absolutely amazing! Such a beautiful pub with a great asmosphere. I would highly recommed this place and we will definalty be visiting again. Thank you for such a lovely evening.

A really nice Sunday roast meal well located in the old town of Margate. The food was great and could not be faulted, but unfortunately the service and atmosphere made this a frustrating experience. We initially booked our table for 2 for 2:15 through OpenTable. Upon arrival, we were asked when we booked it, and we were then told that they might not be able to fit us in even though our booking was in the system and we could see it. However, we were shown to a table to fit 4, which was appreciated. Yet shortly after being served drinks, we were then asked if we could move again as the table was reserved now for another group. This would not have been an issue, but the table we were then taken to was crammed right next to a sofa with children running around, push chairs and other tables very closely packed together. As mentioned, the food was excellent and really cannot fault it at all, but had the food not been great, we would have requested a discount on our bill. Appreciate that Sundays can be busy and chaotic, but the majority of the experience felt chaotic and unenjoyable (except the food).

A place full of charm. Friendly staff that makes you feel welcomed. I'm super happy that it's a dog friendly place, Why are there more places in Margate that are not dog friendly, I don't get it... Food was very tasty and big portions. We enjoyed our lunch here and the price was right.

Great pub Had a great time even though it was for a “send off” Will come back

Absolutely fantastic lunch, the food was incredible and arrived quickly. Gemma our waitress made it so special when we told her it was my friends birthday, the dessert arrived with a candle on it, she was amazing! We will be back for sure.

Our lovely waitress (blonde American maybe ? ) couldn’t do enough for us and was very patient with an over excited group of middle aged women! Delicious food.

Enjoyed our meals and drinks at the Bull's Head. Gemma was a superb hostess who looked after us throughout our fine meal.

Really enjoyed light lunch. Top service, good food and great environment

Lovely roast beef and red wine, staff especially the male waiter was very kind and very good with children made the experience very pleasant. 10/10 will be back

We had a delightful Sunday lunch today. We had a large table of 8 and extra people joined us at the last minute. The staff accommodated this with no fuss, giving us extra stools to squeeze in. I ordered the Aubergine and my husband had the roast pork, both arrived promptly with lashings of gravy, crispy Yorkshire puddings and colourful veg (not overcooked or grey). Our friend who is normally vegetarian even ordered the beef after seeing plates come out and hearing how good the quality of the meat was. The staff were kind, efficient and the whole visit was a pleasure. We highly recommend this great pub and shall return on our next visit to Margate. Thanks 🙏

Had an amazing lunch, the whole group enjoyed their food and the staff were really friendly and attentive, will definitely be back in the future.

Amazing service, good atmosphere and tasty food

Lovely friendly bar, welcoming staff, great food.

Lovely place to be, Sat at the bar, outside in the market square or dining at the table. Great staff, great Sunday Roast. Will be going back. Thank you!

Exceptional food and the most welcoming staff. Spent a weekend in Margate and went to this pub for a fish and chips. Everything was so fresh and perfectly seasoned, we had to go back on the Sunday to try their roast which did not disappoint. This is probably the best roast I have had in years, the dishes incorporated a mix of flavours bringing a beautifully balanced explosion of taste on the palette. The staff were very helpful helping with amazing wines to pair with the food, we then completed the meal with stunning espresso martinis. Will definitely be making a stop here on our next visit to Margate. 5/5

We swung in for lunch on a whim. I'd give the service more stars if possible. We split the chicken wings and the fish and chips. The wings were delightful. The fish are chips are gluten free, but you wouldn't know unless you were told.

Loved this spot! Calm ambience, pretty decor and lovely staff. We shared some bites and they were lush. The fish & chips and the mussels were a top favourite. Would highly recommend.

Lovely place and the food is stunning. Decent price too. Will be back many more times in the future. Very welcoming host also. Top marks

The Guinness tasted metallic and very expensive

They lost our order, when we asked about it after an hour of waiting, didn't look very sorry about it and asked if we still wanted the food or a refund.

We travelled down from Hertfordshire and enjoyed a lovely Lunch.The pub has great charm and the staff were very friendly and attentive. The Menu is different and not too big And the food was Excellent. We all had different choices from the lunch menu and they were all excellent

Pub is lovely. Garden is large and nice to sit in. Pub staff are great and if you want a place to go for a drink and some time with family/mates I'd give this 4/5 stars. They have music on regularly, too and that's always good. Reason for 3 star review is the food. They have a food stall in the garden run by a 3rd party. They are well meaning and the food is fairly decent but they are unfortunately quite disorganised with their ordering system. They're clearly a family business and trying their best, I would have loved to give them a rave review but, after 3 separate tries, we won't be going back (at least for the food). First time we went there they accidentally gave our order to another table - that's ok, these things happen. But we only found out 45 mins later when we chased up our food and were told by the table they'd given it to.. who had eaten our order and then were getting their original order prioritised over ours... the kitchen/staff didn't think to tell us any of this. So we waited an hour and a half for a mixed grill, when it eventually arrived it was pretty decent. 2nd time we went they'd introduced buzzers for order collection and, whilst we still had to wait a good 45 mins for food, it all went OK and tasted good. So we went back a 3rd time hoping for good things and, unfortunately, it was worse than the first time around. It was a busy day but not crazy (there were some empty tables in the garden and not everyone was ordering food) but after ordering kids food and stiff for the adults it became clear that the guys were struggling with the orders/timing and finding it stressful. We waited over 30 mins before 1st asking when the kids food was coming and, after an hour it became clear that they still hadn't started cooking it.. when they eventually did it only took 5 mins or so but we had some very hangry kids to deal with in the meantime. Our food took the best part of 2hrs to arrive by which time everyone wanted to have been home/gone already. Really hope for their sake (and the pubs) that they sort out their system. It's not that hard. We won't be going again for food

Great new menu and excellent service!

We both had the roast beef. It was absolutely delicious & very filling. We had the Vi Lof red wine, which went really well with the beef. It's so great you can bring dogs in too. Staff are really welcoming & attentive.

We had an excellent lunch at the Bulls Head. The decor is 'interesting'...but the service is efficient and friendly. Our food was very tasty. Particularly impressed with the day's special which was imaginative and delicious. All washed down with superbly kept Gadds' beers.

The pub nice and good. Friendly for pets.

Absolute rip off, £3.50 for a dash of post mix coke with an alcoholic spirit at £8, when I asked if that was correct apparently it was, there is an also an optional service charge of £3, it’s not optional at all as when I asked for it to be removed I was told that as I’d ordered some chicken to eat outside I had to pay it. As for said fried chicken bites at £8, absolutely disgusting, grey and vile tasting as if they’d been sat around for a month, I would have complained but realised the staff wouldn’t have done anything about it, so what’s the point. This is the third time I’ve visited this pub and sadly every time there’s been some problem. Shame as it’s 2 mins from my house but clearly they don’t cater for or appreciate business from their locals. I won’t be visiting again, £25 for a spirit and post mix dash with 4 tiny disgusting chicken bites is an absolute joke. Don’t bother, much better places around!

Great food and atmosphere the service could be better, there was a lot of staff talking around the service point without taking notice to see if anyone needed anything. We needed to call service a few times. But again, the food and drinks were fab!

Our experience at this restaurant was deeply disappointing. We waited 20 minutes just to receive the food menu, which was only the beginning of a frustrating meal. After placing our food order, it took 1.5 hours for the food to arrive at the table, with no communication from the staff about any delays. We were a group of eight, with five of us ordering the same dish—the pork belly. Not only were key elements of the dish missing (such as the apple purée), but only four of the five orders were served. When we pointed this out, we discovered that the staff had forgotten to place the fifth order, resulting in one person waiting an additional 15-20 minutes for their meal. Another member of our party ordered the steak, but it was so overly salted that it was inedible. When we informed the staff, the dish was not replaced; we were simply told that they would inform the chef. We also overheard the table next to us complaining about the same issue with their steak. The most disappointing aspect of the entire experience was the lack of acknowledgment or apology for the poor service.

Unfortunately the food was bad, missing items, flavour wasn't great, you have to buy sides separately, portion small, was just disappointing and over priced.

Cosy atmosphere and lovely food and service

Amazing pub in the heart of Margate old town and very accessible. We have always passed it by as it was very much a locals haunt. It is under new management and underwent a complete refurbishment and is now very quirky and stylishly decorated in that shabby chic way. We went midweek and it was quieter which made it a gentle introduction. Bar person let me try a beer as I wasn't sure which one to order, which was nice. We had 2 amazing sandwiches with chips and both were delicious (as we shared). Very yummy and filling and packed with real meat! Compliments to the chef:). There is a beer garden area at the rear so you can sit there and eat in good weather though lots of different sized tables and areas to sit inside. Thoroughly recommend a visit when in Margate. Keep up the good work.....we will return.

Waited 20 minutes to get a menu and be served. Waited another 1.5 hours to get food, in which they forgot one of the meals and missing ingredients on several of the meals. Some food was over salted and inedible. No acknowledgement by the staff about the waiting time, or missing ingredients etc.

We visited the bulls head on Saturday after noon. We had our granddaughter with us in a pushchair. the lady behind the bar was so kind, and helpful, her name was Teah... she brought out our drinks because it was so busy, and people were enjoying pride, we had food there, and again she was more than accommodating. She's an assett to your business, we will most definitely visit again, and let others know Thank you Teah, you made life that little bit easier

Painfully, ridiculously, inexcusably slow. Waited an hour for our food at 6pm in a half empty pub. Then they came out in two stages, with the kids order wrong. Getting drinks was similarly excruciating. The food was decent when it came but by that point the evening was spoiled. Other tables around us were still waiting when we left.

The food was perfectly fine. The atmosphere and playlist were enjoyable. Unfortunately, my boyfriend and I waited an hour and twenty-five minutes for our food. After an hour’s wait, the hostess came over to apologise, and then ten minutes later she offered us a free refill on our sodas, which we appreciated. We saw other tables who were seated after us get served first. We were sitting near the bar and listened to at least five other tables complain about the wait, and the table beside us walked out. You could the feel frustration amongst all the customers, and I felt sympathy and stressed out on behalf of the wait staff. The explanation they gave was that they were overwhelmed with orders when the kitchen opened, but from reading other reviews it seems there has been problems with this issue for quite some time. This place has a lot of charm and potential, but there seems to be some significant communication problems amongst staff that are hampering the experience. We had to make significant adjustments to our plans for the remainder of the night as a result of this wait, so I can’t in good faith recommend this place, though I appreciated the gesture of giving us a free cola for the inconvenience.

A lovely pub, but on the day we visited the food was slow and when it arrived was not what we ordered. They served Mozarella, crispy onions and tomatoes when we ordered a Panzanella salad. To their credit, they immediately refunded the salad when I asked. They kept it on the menu, however. Burrata or no burrata!

Why a find! On a very hot and busy July day, we found the Bull. Breezy, stylish and comfortable, it was the tonic we needed. Service was speedy and knowledgeable and the food was excellent! We went for the specials of the day and I loved the fresh mussels and heirloom tomato salad. I highly recommend. Thank you.

Great for having a nice cold pint al fresco in the square. Did not eat so can't comment...

We popped in twice in the past week. Friendly staff, good pricing for drinks. Its dog friendly but your toilets are not up to scratch. Graffiti on the cubicle doors and walls. Its not all been done on one day and i know you dont expect punters to do it but a clean or a can of paint will remove the issue.

Called for a drink on a quiet Monday night. After pouring the drinks we ordered I was advised it was card only that as far as I could see was not displayed anywhere. Worse for 2 drinks (a pint and a dark rum and coke) the cost was £18.50. This was 3 times the cost of the spoons (Mechanical Elephant) down the road which accepts cash and cards. The bank transaction fees for the card payments must be astronomical! Avoid if you want to be able to afford more than 1 drink and don't want to line the big banks' profits.

This is constructive criticism. A group of 6 of us came in to the pub. At no point when we were being served were we informed of card only payment. Equally this wasn’t displayed anywhere where customers could see this clearly. A notice was only displayed once we advised the bar staff to take the drinks bank. Only then would they accept cash. As customers it’s not good customer service service. In addition the bar staff poured all of the bottle of mixer into the the drink. That isn’t good practice it should be the customers choice on whether to pour the mixer in or not. The bar attender was very pleasant but maybe there should be more training given with regards to pouring drinks.

This is a beautiful place to enjoy a drink! Such a lovely courtyard. The drinks are relatively expensive, but good friendly service! We didn’t eat although the food we saw looked delicious!

The food was bloody amazing, their staff are lovely, cool vibes during the day and night plus it’s just a really nice pub!

£13 for 2 pints is a hate crime I can't believe it, I've had to remortgage my house for a pint of asahi. I'm livid. Words can't portray my anger

Had a great Lunch at the Bulls Head, a lovely pub in Margate Old Town

Disappointed beef sandwich had scraps of beef and chips were only just warm we waited an hour for our meals and the price was unbelievable.the atmosphere isn’t great it looks run down, the toilets were extremely dirty and very run down.wouldn’t recommend unfortunately.

Mayhem in the kitchen. Food was over price and completely underwhelming (we ordered two of the sandwiches), the pints were London prices, and the wait for it all was.extraordinary. To top it off kitchen staff were angry and it permeated the entire pub. The only saving grace was the friendly hostess who tried her best, but what can you do on a sinking ship? Some of the highlights of my trip included the women's toilets that had the holes in the wood so large, I could see into the basement. Others before me had managed to fill some of the up skirting peep holes with toilet paper.

Get together night before wedding. Food was fresh cooked, on order. Service was excellent. Atmosphere was absolutely brilliant.

What a gorgeous little find. Love the interior and fab menu, but also found that the atmosphere was nice and calm, with helpful staff and a cool crowd. Would recommend.

Lovely pub with amazing food and friendly service

The food was very good. It was delivered very quickly. The staff was very friendly and helpful. We had a little stress and everything was done very quickly. The location was very nice. It looks very rustic but it was very lovingly decorated. Worth a recommendation.

Managed to get squeezed in via a morning email to find when we arrived at 3pm there were plenty of empty tables. Took up the offer of still water for the table only to find it was a £5 bottle - most restaurants now offer tap water as standard so I did kick myself for not specifying. Standard Sunday roast on offer which took nearly 30mins to arrive. No cauli cheese - perhaps that was an extra side? Only 3 large roast potatoes with a decent portion of carrots. These were crunchy, like the string beans which is fine but I do draw the line at crunchy leek (in my opinion leeks should be buttery and soft!). The Yorkshire pudding was actually really good - not something I'd usually have as I prefer to fill up on veg, but not much choice in the matter here. I was really most disappointed with my mushroom and beetroot Wellington. Have no idea where the beet was, mushroom in a tasty paste around the pastry but the middle was very rubbery soya type protein- not what I expected. My husband practically inhaled his beef & the gravy for both was rich and satisfying but I did have to ask for more. Over £60 for 2meals with a pint and a large gin, plus the added service charge was more than we expected for frankly not enough food. Staff were fine and interesting (half finished?) decor. Sorry, would not recommend.

They are serious about food here. Friendly staff and really excellent choice of food well prepared.

Amazing staff- very attentive and great service. Everyone is so friendly. The food is special- nice classic pub food and great options for vegans and vegetarians. I had the veggie wellington and my partner had the pork sandwich - who said it was the best sandwich he had eaten in his life! Definitely recommend and worth a visit. Very nice atmosphere and music.

So so happy with their beef roast here, hands down the best I’ve ever had (and that’s saying a lot)! Perfect portportions, not a slab of fat, flavorful and I just keep coming back every week!

Stumbled across this place on a Saturday lunchtime in March. The staff were lovely and welcoming, found us a nice corner table where our dog could settle away from others. Food was amazing, there were specials on as well as the normal menu. Fish goujon sandwiches were amazing! The servers were so nice, and had a chat to us as we paid the bill - shout out to Lucy who served us. Definitely recommend!

Best pub roast in ages. Staff lovely. Good music

Lovely vibe here... great staff excellent roast pork sarnie and welsh rearbit.. great music ....chips were fab... all v good.

A relaxed lunch at a cosy pub, full of olde world atmosphere right in the centre of Margate. Staff helpful and food was delicious. Local cider also worth a try.

First time there , and it won’tbe our last. Pork bone broth was amazing and roast beef sandwich, yum. Attentive and friendly staff, great seating inside and fabulous music. Thoroughly enjoyed .

Stopped for a drink venue lovely, staff service good. Nice place in Market Place.

I booked a Christmas meal for 5 of us - friends and neighbours as we have previously had a Sunday roast here which was excellent. I think the owner's name is Axel. The venue was full but we were the only ones having a Christmas meal so Axel looked after us personally. It was honestly the best Christmas meal I have had in a restaurant. The standard of the cooking was exceptional and we felt very Christmassy sitting by the beautifully decorated tree. My friends and I had chicken supreme, roast beef and roast pork. All of them were extremely tender and came with all the festive trimmings. The roast potatoes were lovely and crispy and golden and the portions were so generous only 2 of us could manage a dessert - lemon posset - which was deliciously rich. All in all our Christmas meal was superb, thanks to Axel. Thank you very much - we look forward to our next Sunday roast with you!

Just had a burger and fries and a pint of ale. Such a lovely burger, please don’t change it. Lovely staff and the Christmas vibe was lovely. Thank you, will be back.

Good food and nice wine selection. Comfortable restaurant. A couple of not very professional bar staff which tainted the visit.

Drinks were great and the staff were absolutely brilliant. My partner had a medical emergency here last week and the staff handled it brilliantly. The owner, who is first aid trained, ensured that my partner was looked after while I was getting the car to take us home. They were kind and attentive before, during, and after. Cannot recommend enough. If I lived in Margate it'd be there every weekend.

Disappointing - some beers weren't on tap, and the bar staff didn't seem to know much about the drinks on offer and were more interested in looking at their phones. Terrible music. The interior is a big improvement on the old place though, and it has lost the random aggressive drunkards that used to haunt it, so that's something.

Newly refurbished in Margate old town, fantastic cocktails, delicious food ,attentive staff A bit chilly inside and not able to use cash that is the ONLY downside to this lovely place

Big and cold. Over an hour to wait for a meal. Drinks advertised but not available. Food advertised but not available. Probably owned by a property investor rather than a publican. Place needs a service manager. London prices but not London service or atmosphere. Get some fish and chips and eat them outside. It'll be nicer and cheaper.

The food is so tasty, the staff are so lovely and the atmosphere is so cosy. Brilliant cocktail menu and loads of different drinks to try. The Sunday roast is an absolute MUST. vegetation options too! The best pub in Margate.

Very nice pub with friendly staff

We waited quite some time to get the food. Food not really worth the price either, the patty from the burger was smaller than in Mc Donald´s. 15 quit for the smallest burger ever. The staff was not friendly either. Won´t be coming again.

I ordered the egg plant dish. For £16 I was gutted to get a small half of courgette with sauce and nought else. Felt ripped off 😢 Went and got something to fill me up after. Nice dark venue though and my pint was nice. Just don't order the egg plant 😆

Excellent pub in Margate old town, great selection of drinks, super dog friendly, totally different to how it was before much better and the layout is a lot more open and light.

Amazing roast, great owners, will be back

Best Sunday lunch I've had in a long time...staff were great and food drink selection. Definitely recommend this pub if you are in Margate.

The best roast dinner we've had in a long time. Miso-glazed carrots, proper, sticky jus, crispy & fluffy roasties and a perfectly-risen Yorkshire pudding - we will definitely be back for more soon. We ate here on a Monday a few weeks ago and had the £12 sandwich & pint offer- again, one of the tastiest light lunches currently available in Margate! The food was so tasty, all I've managed to capture is this pic of their version of a bloody good 'Bloody Mary' 🤤

My husband and I spent a few days in Margate. We came across this dog friendly pub with lovely food, I haven't written a review for a few years but these definitely deserved it. Super friendly staff and great food. We both had cauliflower soup with homemade focaccia, my husband also had bangers and mash, it was superb. 10/10!

We visited this place on a Sunday lunchtime . The starter of scotch egg was very nice and we were all looking forward to a nice roast dinner. We ordered cauliflower cheese as an extra but overall the whole dinner was very disappointing. The main meal while tasty was barely warm. We sent the cauliflower cheese back and asked for it to be heated up. The cauliflower cheese had next to no sauce on it - just very watery and didn’t see any cheese! The waitress was very attentive and asked a couple of times how our dinner was. We gave her the feedback and said how disappointed we were overall. She said she would pass our comments to the chef. Well the chef clearly wasn’t a bit concerned as there was no apology or offer of recompense however small. The total bill came to nearly £250 ( although we did have 3 courses with drinks ) but we were charged £25.50 service charge. We declined to pay this but did leave a smaller cash tip. The main annoyance, apart from a cold dinner is that no-one seemed to care. Had the chef/manager made some sort of contact we would have left feeling much better than we did. We all know things happen and no-one gets everything right 100% of the time but the fact that no-one was bothered means we will not be going back